Facility type
Assisted Living Facility
Status
Licensed
Licensed
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Assisted Living Home
Florida Presbyterian Homes Inc. D.b.a. Westminster Lakeland
Assisted Living Home
Florida Presbyterian Homes Inc. D.b.a. Westminster Lakeland
Westminster Lakeland offers active, maintenance-free living in the heart of Lakeland, Florida. The community provides a range of senior living options including independent living, assisted living, skilled nursing, and rehabilitation services. Residents can enjoy a vibrant lifestyle with access to various amenities and services.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
136
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
63.2%
Residents per day (avg)
59
Occupancy rate
63.2%
Residents per day (avg)
59
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
46% of new residents, usually for short-term rehab.
Typical stay
22 days
Private pay
53% of new residents, often for short stays.
Typical stay
23 days
Medicaid
1% of new residents, often for long-term daily care.
Typical stay
5 - 6 years
Finances and operations
Voluntary non-profit community
Operated by a church.
Home revenue
$18.1M
Operating deficit
-$910.7K
Voluntary non-profit community
Operated by a church.
Home revenue
$18,089,523.00
Operating deficit
$-910,738.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$6.9M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$12.0M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$18.8M
136-bed community
A larger shared setting that may offer more common spaces and organized community services.
Payment Types
About this community
License details
County:
Polk
Additional licensing details
License number:
4790
CMS Certification Number:
105949
Ownership & operating entity
Florida Presbyterian Homes Inc. D.b.a. Westminster Lakeland is administrated by ELLISA DURRANT.
Management company:
WESTMINSTER SERVICES, INC.
Owner name:
FLORIDA PRESBYTERIAN HOMES INC
Profit status:
Not-For-Profit
Staffing
Key information about the people who lead and staff this community.
Languages Spoken
English
Russian
Sign Language
Spanish
Care Services
Nursing Services
Rehabilitation Services
Independent Living
Skilled Nursing
Licensed Nurses/CNAs
All Levels of Care
Additional Policies & Features
Continuing Care Retirement Community (CCRC)
Programs & Activities
Specific Programs
Independent Living, Assisted Living, Skilled Nursing, Rehabilitation, Pharmacy
Dining & Nutrition
Food Description
Dining options available.
Activities in this home
- Arts and Crafts
- Cooking Classes
- Dancing
- Exercise Classes
- Games & Cards
- Gardening
- Music Programs
- Shopping
- Social Events & Outings
- Theater & Movies
Inspection History
In Florida, the Agency for Health Care Administration (AHCA) is the primary authority that conducts unannounced inspections and completes official health quality reports for all healthcare facilities.
26 visits/inspections
Results
7 with citations
0 without citations
Florida average: 16 inspections with citations
Show Inspection Reports
Latest inspection
Date:May 29, 2024
Type:Standard
27 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
Florida average: 33 citations
8 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
1 fine
Florida average: 5 fines
Total amount fined: $1,500.00
Florida average: $11,623.53
1 Legal action
Florida average: 3 legal actions
May 14, 2024: Fine resulted from Survey.
A fine of $1,500.00 was formally imposed on July 2, 2024.
Inspection Report Summary for Florida Presbyterian Homes Inc. D.b.a. Westminster Lakeland
The most recent inspection on May 29, 2024, included cited deficiencies that were corrected. Earlier inspections showed a pattern of deficiencies mainly related to staffing standards and various staff training requirements, including first aid, CPR, medication management, and Alzheimer’s disease training. Complaint investigations were not listed in the available reports. No fines, immediate jeopardy findings, or license actions were noted in the reports. The facility’s record shows some recurring issues with staffing and training, but recent corrections suggest efforts toward improvement.
Health Inspection History
Inspections
Total health inspections
3
Florida average 4.3
Last Health inspection on Feb 2024
Total health citations
16
Citations per inspection
5.33
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 16 citations resulted from standard inspections.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Florida averageFlorida average: 0.8
Serious Health citations
0
0
100% better than Florida averageFlorida average: 0.4
0 critical citations
0 serious citations
16 moderate citations
0 minor citations
Citations history (last 3 years)
Pharmacy moderate citation
Feb 26, 2024
Corrected
Pharmacy moderate citation
Feb 26, 2024
Corrected
Pharmacy moderate citation
Feb 26, 2024
Corrected
Quality of Care moderate citation
Feb 26, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Assisted Living around Lakeland
The information below is reported by the Florida Agency for Health Care Administration (AHCA).
Merrill Gardens at ChampionsGate
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IL
Independent Living For self-sufficient seniors seeking community and minimal assistance.
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
SNF
Nursing Homes 24/7 care needed
Four Corners (ChampionsGate)
224
-
34
1
CREF3 CHAMPIONSGATE OWNER LLC
26
42.3%
28
For-Profit
$7,300
DANIEL GUANIO
-
Brookdale Highlands
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
Lakeland
105
A+
6
1
AHC SOUTHLAND-LAKELAND, LLC
42
42.9%
45
For-Profit
$12,000
LISA PAUL
-
The Canopy at Waldenwoods
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Plant City
80
-
44
0
WALDEN WOODS OPERATIONS LLC
11
36.4%
23
For-Profit
$500
BRITTANY ESPOSITO
-
Florida Presbyterian Homes Inc. D.b.a. Westminster Lakeland
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
FL 33803
68
-
-
-
-
26
26.9%
27
Not-For-Profit
$1,500
ELLISA DURRANT
-
Sunburst Community Care
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IL
Independent Living For self-sufficient seniors seeking community and minimal assistance.
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
Lakeland
-
-
-
-
-
-
-
-
-
-
-
-
Places of interest near Florida Presbyterian Homes Inc. D.b.a. Westminster Lakeland
2.8 miles from city center
LAKELAND, FL 33803
Calculate Travel Distance to Florida Presbyterian Homes Inc. D.b.a. Westminster Lakeland
Add your location
Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
79
Total Staff
75
Employees
4
Contractors
25,586
Total Hours (Quarter)
39
Avg Staff/Day
7.2
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 14 | 7.2 | No |
| Licensed Practical Nurse | 9 | 7.9 | No |
| Certified Nursing Assistant | 31 | 7.7 | No |
Staff by Category
Administration ⓘ
2 staff
6.8hs shift avg
Nursing Staff ⓘ
55 staff
7.6hs shift avg
Physicians & Practitioners ⓘ
7 staff
7.2hs shift avg
Therapy Services ⓘ
11 staff
5.6hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
1 staff
8hs shift avg
Dietary Services ⓘ
2 staff
6.6hs shift avg
Other Services ⓘ
1 staff
8hs shift avg
Contractor Analysis
1.7%
of total hours from contractors
440 contractor hours this quarter
Occupational Therapy Assistant: 1
Physician Assistant: 1
Medical Director: 1
Occupational Therapy Aide: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 31 | 0 | 31 | 12,066 | 91 | 100% | 7.7 |
| Registered Nurse | 14 | 0 | 14 | 3,281 | 91 | 100% | 7.2 |
| Licensed Practical Nurse | 9 | 0 | 9 | 3,230 | 91 | 100% | 7.9 |
| Clinical Nurse Specialist | 5 | 0 | 5 | 1,293 | 80 | 88% | 7.3 |
| Physical Therapy Aide | 3 | 0 | 3 | 1,016 | 75 | 82% | 7.2 |
| Respiratory Therapy Technician | 3 | 0 | 3 | 879 | 70 | 77% | 4.9 |
| Other Dietary Services Staff | 2 | 0 | 2 | 842 | 77 | 85% | 6.6 |
| Administrator | 1 | 0 | 1 | 496 | 62 | 68% | 8 |
| Qualified Social Worker | 1 | 0 | 1 | 472 | 59 | 65% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 464 | 58 | 64% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 448 | 56 | 62% | 8 |
| Physical Therapy Assistant | 1 | 0 | 1 | 405 | 64 | 70% | 6.3 |
| Physician Assistant | 0 | 1 | 1 | 271 | 45 | 49% | 6 |
| Speech Language Pathologist | 2 | 0 | 2 | 242 | 54 | 59% | 3.9 |
| Occupational Therapy Aide | 0 | 1 | 1 | 100 | 27 | 30% | 3.7 |
| Medical Director | 0 | 1 | 1 | 45 | 17 | 19% | 2.7 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 24 | 6 | 7% | 4 |
| RN Director of Nursing | 1 | 0 | 1 | 14 | 4 | 4% | 3.4 |
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
50 residents
Residents by payment source
Medicare
14 residents (28%)
Medicaid
20 residents (40%)
Private pay or other
16 residents (32%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
CCRC
Part of a Continuing Care Retirement Community offering multiple care levels
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.3
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.3
52% worse than Florida averageFlorida average: 7.4
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
22.0
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
22.0
77% worse than Florida averageFlorida average: 12.4
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
20.9%
Percent of long-stay residents whose need for help with daily activities has increased
20.9%
99% worse than Florida averageFlorida average: 10.5%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
24.6%
Percent of long-stay residents whose ability to move independently worsened
24.6%
90% worse than Florida averageFlorida average: 12.9%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
20.5%
Percent of low risk long-stay residents who lose control of their bowels or bladder
20.5%
51% worse than Florida averageFlorida average: 13.5%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
5.7%
Percent of long-stay residents experiencing one or more falls with major injury
5.7%
117% worse than Florida averageFlorida average: 2.6%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
1.8%
Percent of long-stay high risk residents with pressure ulcers
1.8%
67% better than Florida averageFlorida average: 5.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.8%
Percent of long-stay residents with a urinary tract infection
0.8%
6% better than Florida averageFlorida average: 0.9%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
3.3%
Percent of long-stay residents who lose too much weight
3.3%
45% better than Florida averageFlorida average: 6.0%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.0%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than Florida averageFlorida average: 3.3%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
5.1%
Percent of long-stay residents who received an antipsychotic medication
5.1%
36% better than Florida averageFlorida average: 8.0%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
In line with Florida averageFlorida average: 97.7%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
In line with Florida averageFlorida average: 99.2%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.5%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.5%
6% better than Florida averageFlorida average: 94.0%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.3%
Percent of short-stay residents who newly received an antipsychotic medication
0.3%
77% better than Florida averageFlorida average: 1.5%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
98.6%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
98.6%
In line with Florida averageFlorida average: 94.7%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Florida Presbyterian Homes Inc. D.b.a. Westminster Lakeland based on CMS SNF Cost Reports.
Occupancy Rate
63.2%
↑ 2.7pp vs 2022
Net Income
-$910,738
↓ ~$422K vs 2022
Total Payroll
$9,441,493
↑ ~$1.2M vs 2022
Profit Margin
-10.6%
↓ 3.1pp vs 2022
Loading trend charts...
Guides for Better Senior Living
Care Cost Calculator: See Prices in Your Area
Nursing Home Data Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
Financial Aid for Florida Seniors
Get financial aid guidance
Planning a tour? Check our touring checklist.
Thinking of living here? We can help you speak to a current resident
Thinking about senior living? Use our bidding system to get competitive quotes from the best homes in your area.
Touring Checklist for Senior Living
Touring a community? Use this expert-backed checklist to stay organized, ask the right questions, and find the perfect fit.
Location
Community Spaces and Overall Environment
Services
Staffing
Accommodations
Finances
Other Notes
0/250
Send Checklist to Your Email
We'll send you a PDF version of the touring checklist.
Feedback
