Brookdale Highlands

Assisted Living in Lakeland

Brookdale Highlands

Assisted Living in Lakeland

Overview of Brookdale Highlands

Brookdale Highlands is Brookdale’s senior living community located in  Lakeland, FL, providing both assisted living, and memory care services. Their accommodations consist of pet friendly, customizable studio-type units, one-to-two bedroom apartments, and villas, where residents receive 24/7 professional care and supervision from staff. The community ensures the residents well-being and security by putting surveillance and emergency systems in place.

At Brookdale Highlands, multiple course dining is provided daily where residents can partake in a variety of traditional meals. To ensure that residents stay engaged, physically fit, and mentally active, Brookdale Highlands has interest based clubs, educational workshops, trivia night, fitness classes and excursions to local attractions. And to ensure that the residents can focus their time and energy on those activities, Brookdale Highlands also provides housekeeping and laundry services, also ensuring to keep the community spotless.

(863) 701-7820

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 105
Bed community size
105-bed community
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
1 year in operation
A newer community that may feature more recent facilities and programs.
Walk Score
Walk Score: 6 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

Payment Types

Other
Va

About this community

License Details

Facility TypeAssisted Living Facility
StatusLicensed
IssuanceDecember 19, 2024
ExpirationDecember 18, 2026
CountyPolk
License Number10064

Ownership & Operating Entity

Brookdale Highlands is legally operated by Ahc Southland-lakeland, Llc, and administrated by Lisa Paul.

Profit StatusFor-Profit

Safety & Compliance

Wheelchair Accessible
Emergency SystemsYes
Safety FeaturesEmergency Alert System

Staffing

Key information about the people who lead and staff this community.

Languages Spoken

English Spanish

Therapy & Rehabilitation

1 service
Respite Care

Staffing & Medical

4 services
Nursing Services
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing

Additional Policies & Features

Continuing Care Retirement Community (CCRC)

Amenities & Lifestyle

14 amenities
Fitness Center
Transportation
Concierge Service
Café/Bistro
Beauty/Barber Shop
Courtyard And Garden
Private Dining Room
Game Room
Walking Paths
Landscaped Grounds
Community Kitchen
Screened Lanai
General Store
Ice Cream Parlor
ActivitiesActivities include B-Fit exercise classes, Brain Fit sessions, trivia games, and more.
Operating HoursMon - Fri: 8am - 9pm CT / Sat: 9am - 5:30pm CT

Pricing & Financial Information

Assisted Living$3,950 per month
Memory Care$8,260 per month

Dining & Nutrition

Food DescriptionResidents enjoy healthy and delicious menu options in a restaurant-style dining room.
Meals IncludedYes

Activities in this home

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed: Yes, Pets Allowed

Room sizes icon
Room sizes icon

Room Sizes: 514 / 538 / 573 sq. ft

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: Two-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at Brookdale Highlands

Assisted Living Memory Care

Contact Brookdale Highlands

Inspection History

In Florida, the Agency for Health Care Administration (AHCA) is the primary authority that conducts unannounced inspections and completes official health quality reports for all healthcare facilities.

42 visits/inspections Info Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.

Results

18 with citations

24 without citations

Florida average: 16 inspections with citations

Latest inspection

Date April 4, 2025
Complaint Investigation

45 total citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

Florida average: 33 citations

22 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Florida average: 19 deficiencies

2 fines

Florida average: 5 fines

Total amount fined: $12,000.00

Florida average: $11,623.53

Inspection Report Summary for Brookdale Highlands

The most recent inspection on April 4, 2025, had no deficiencies noted. Earlier inspections showed a pattern of deficiencies primarily related to staff training, including Alzheimer’s disease and dementia care, medication assistance and management, and resident care rights. Complaint investigations were not listed in the available reports, and no fines, immediate jeopardy findings, or enforcement actions appeared. Prior reports also cited issues with staffing standards and background screening compliance. The trend suggests some improvement, with the latest inspection showing no deficiencies after several reports identified training and care-related issues.

Compare Assisted Living around Lakeland The information below is reported by the Florida Agency for Health Care Administration (AHCA).

Filter by care type
Merrill Gardens at ChampionsGate
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Four Corners (Championsgate)224Yes 34 2-Cref3 Championsgate Owner Llc2642.3%28For-Profit$7,300Daniel GuanioStudio / 1 Bed / 2 Bed
Ansley Parke at Oakbridge
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Lakeland110Yes 24 --Ansley Parke At Oakbridge Llc4153.7%35For-Profit$5,500Everton M Spencer SrStudio / 1 Bed / 2 Bed
Brookdale Highlands
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Lakeland105Yes 6 1A+Ahc Southland-Lakeland, Llc4242.9%45For-Profit$12,000Lisa PaulStudio / 1 Bed / 2 Bed
The Canopy at Waldenwoods
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Plant City (Walden Woods)80Yes 44 --Walden Woods Operations Llc1136.4%23For-Profit$500Brittany EspositoStudio / 1 Bed / 2 Bed
Sunburst Community Care
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Lakeland (Tigertown)-No----00%0---Studio / 1 Bed / 2 Bed

Living Spaces & Floor Plans

Brookdale Highlands P2
Brookdale Highlands P3
Brookdale Highlands P4
Brookdale Highlands P1
Floor Plan
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Financial Assistance for
Assisted Living in Florida

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Long-Term Care Waiver

Florida Medicaid LTC Waiver

Age 65+ or 21+ disabled
General Florida resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
FL

High demand; waitlists common.

Benefits
In-home care (6-8 hours/day) Assisted living Respite (240 hours/year) Case management

Community Care for the Elderly (CCE)

Florida CCE

Age 60+
General Florida resident, at risk of nursing home.
Income Limits ~$2,000/month varies
Asset Limits $5,000 individual
FL

Limited funding; regional variation.

Benefits
Homemaker services (3-5 hours/week) Adult day care (~$60/day) Respite (up to 10 days/year)

Home Care for the Elderly (HCE)

Florida Home Care for the Elderly

Age 60+
General Florida resident, at risk of nursing home placement; caregiver must be approved.
Income Limits (2025) ~$2,829/month individual, aligned with Medicaid thresholds
Asset Limits ~$2,000 (individual); varies by case manager discretion.
FL

Limited funding (~3,500 served annually); prioritizes low-income frail seniors.

Benefits
Basic subsidy (~$160/month) for housing/medical costs; special subsidies for supplies/services (e.g., incontinence supplies, ~$50-$200/month)

Program of All-Inclusive Care for the Elderly (PACE)

Florida Medicaid PACE

Age 55+
General Florida resident, nursing home-level care need, safe with PACE support.
Income Limits (2025) ~$2,829/month 300% FBR
Asset Limits $2,000 (individual), $3,000 (couple).
FL

Limited to specific counties (e.g., Hillsborough, Miami-Dade); ~10 sites statewide.

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Therapy

Optional State Supplementation (OSS)

Florida Optional State Supplementation

Age 65+ or disabled
General Florida resident, living in approved facility, receiving SSI or low-income.
Income Limits (2025) ~$1,004/month individual, including SSI
Asset Limits $2,000 (individual), $3,000 (couple).
FL

Limited to specific facility types; ~$78.40/month max supplement.

Benefits
Cash payment (~$78.40/month) for room/board or personal needs in facilities

Senior Community Service Employment Program (SCSEP)

Florida SCSEP (federally funded, state-administered)

Age 55+
General unemployed, low-income, Florida resident.
Income Limits (2025) ~$1,983/month 125% FPL, individual
Asset Limits Not specified; income-focused.
FL

Priority for veterans, rural residents; ~1,000 slots/year.

Benefits
Paid training (~20 hours/week at ~$7.25/hour) Job placement

Places of interest near Brookdale Highlands

Address 5.2 miles from city center Info Estimated distance in miles from Lakeland's city center to Brookdale Highlands's address, calculated via Google Maps. — 5.58 miles to nearest hospital (Pediatric Gastroenterology, Hepatology and Nutrition of Florida)

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