Inspection Reports for
Forest Manor Health and Rehab

AL

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Deficiencies (last 4 years)

Deficiencies (over 4 years) 4.3 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

19% worse than Alabama average
Alabama average: 3.6 deficiencies/year

Deficiencies per year

8 6 4 2 0
2018
2019
2021
2023

Inspection Report

Annual Inspection
Deficiencies: 0 Date: Jun 29, 2023

Visit Reason
The inspection was conducted as an annual survey of Forest Manor Health and Rehab to assess compliance with health and safety regulations.

Findings
No health deficiencies were found during the inspection, indicating the facility met the required standards at the time of the survey.

Inspection Report

Capacity: 162 Deficiencies: 1 Date: Jun 29, 2023

Visit Reason
The inspection was conducted to assess the facility's compliance with policies related to maintenance service and cleaning and disinfection of environmental surfaces, specifically focusing on the condition of shower rooms in the long term care building.

Findings
The facility failed to ensure that 3 of 4 shower rooms were in good repair and free of grime build-up, with issues including water pooling under linoleum tiles, missing and damaged ceramic floor and wall tiles, rusted metal door frames and ceiling frameworks, and torn shower bed pads. These conditions were deemed unsanitary, not homelike, and posed potential safety and infection control risks affecting up to 134 of 162 residents.

Deficiencies (1)
Failed to ensure 3 of 4 shower rooms were in good repair and free of grime build-up, including water pooling under linoleum tiles, missing and damaged floor and wall tiles, rusted metal door frames and ceiling frameworks, and torn shower bed pads.
Report Facts
Residents potentially affected: 134 Total licensed capacity: 162 Linoleum floor tiles affected: 17 Missing ceramic floor tiles: 29 Missing ceramic floor tiles: 5 Cuts in shower bed pad: 5

Employees mentioned
NameTitleContext
Licensed Practical Nurse (EI #4)Reported residents on Station #1 use Station #1 and Station #3 Shower Rooms
Housekeeping Supervisor and Maintenance Director (EI #3)Conducted tour of shower rooms and commented on conditions
Administrator (EI #1)Acknowledged awareness of water under linoleum tile
Housekeeper (EI #8)Reported Station #1 Shower Room floor tiles needed replacement
Licensed Practical Nurse (EI #10)Reported knowledge of linoleum tile issue and reported it to Maintenance Director
Director of Nursing (EI #2)Reported torn shower bed pad as infection control and safety issue

Inspection Report

Routine
Deficiencies: 2 Date: May 13, 2021

Visit Reason
The inspection was conducted to assess compliance with respiratory care procedures and food labeling and storage standards at Forest Manor Health and Rehab.

Findings
The facility failed to ensure proper storage of a resident's nebulizer mask according to policy, posing an infection risk, and failed to label food items in the cooler, freezer, and dry storage areas, potentially affecting all residents receiving meals.

Deficiencies (2)
Nebulizer mask was not stored in a plastic bag as per facility policy, risking infection.
Food items in the cooler, freezer, and dry storage area were not labeled as required by facility policy.
Report Facts
Residents affected: 1 Residents affected: 121

Employees mentioned
NameTitleContext
Registered NurseInterviewed regarding nebulizer mask storage
Director of NursingInterviewed regarding nebulizer mask storage and infection risk
Dietary ManagerInterviewed regarding food labeling practices

Inspection Report

Complaint Investigation
Deficiencies: 6 Date: Apr 11, 2019

Visit Reason
The inspection was conducted as a result of multiple complaints alleging inadequate care including failure to provide baths as scheduled, failure to follow physician's orders for wound care, medication errors upon discharge, insufficient staffing, and poor food quality.

Complaint Details
This inspection was triggered by complaints AL00036092, AL00036202, AL00036204, AL00036205, and AL00034206 regarding inadequate bathing, medication errors, staffing shortages, and poor food quality. The complaints were substantiated based on observations, interviews, and record reviews.
Findings
The facility failed to ensure residents received scheduled baths and proper ADL care due to staffing shortages, failed to follow physician's orders for compression dressings, and discharged a resident with another resident's medication. Additionally, the food served was reported as bland and unpalatable. These deficiencies affected multiple residents and were substantiated by interviews, observations, and record reviews.

Deficiencies (6)
Failure to provide scheduled baths for residents #86 and #140 according to individualized care plans.
Failure to apply physician-ordered three-layer compression dressings for resident #197 on specified dates.
Incomplete physician's order missing route and frequency for resident #61.
Resident #198 discharged with another resident's medication, resulting in medication error.
Insufficient nursing and CNA staffing leading to unmet resident care needs including missed baths and inadequate assistance.
Food served was bland, tough, and unpalatable as reported by residents and observed by surveyors.
Report Facts
Residents affected by bathing deficiency: 2 Residents affected by compression dressing deficiency: 1 Residents affected by medication error: 1 Residents affected by staffing shortages: 4 Number of CNAs reduced: 14 Number of residents assigned to one CNA: 48 Residents affected by food quality complaint: 8

Employees mentioned
NameTitleContext
Certified Nursing Assistant (CNA) EI #6Observed providing inadequate bathing care to resident #140
Registered Nurse/Care Plan Coordinator EI #23Interviewed about person-centered care plan utilization
Licensed Practical Nurse/Wound Nurse EI #8Interviewed regarding wound care and staffing issues
Registered Nurse EI #4Interviewed about incomplete medication order for resident #61 and staffing issues
Director of Nursing EI #3Interviewed about medication error and staffing concerns
Certified Nursing Assistant EI #7Interviewed about staffing shortages and missed baths
Licensed Practical Nurse EI #5Interviewed about CNA workload and staffing inadequacy
Unit Manager/RN EI #4Interviewed about staffing shortages and missed ADL care
Cook EI #20Interviewed about food quality and taste

Inspection Report

Routine
Deficiencies: 8 Date: Aug 21, 2018

Visit Reason
The inspection was conducted to assess compliance with food safety and sanitation standards based on observations, review of the 2017 Food Code, chemical sanitizer data, temperature logs, and staff interviews.

Findings
The facility failed to maintain proper food temperatures, document milk temperatures, properly thaw frozen pork, follow manual dishwashing procedures, ensure hair restraints were worn, prevent cross-contamination from eyeglasses on preparation counters, maintain ice cream frozen, and keep dumpster lids closed. These deficiencies had the potential to affect many residents.

Deficiencies (8)
Chicken salad was not maintained at safe temperatures on the tray line and in the refrigerator.
Milk temperature was not monitored or documented when served from the tray line.
Thawing of frozen diced pork was not done per standards of practice (water faucet turned off).
Manual dishwashing procedures were not followed correctly, including incorrect water temperature in the sanitizing sink.
A male employee with a mustache working in the dishroom did not wear a beard cover.
Eyeglasses were placed on the cook preparation counter, risking cross-contamination.
Ice cream was not maintained frozen; it was soft with finger indentations.
Dumpster door was left open and half of a lid cover was missing on one of three dumpster units.
Report Facts
Residents affected: 147 Residents affected: 156 Chicken salad temperature: 49 Chicken salad temperature: 52 Ice cream temperature: 7 Water temperature in sanitizing sink: 89.4 Water temperature from faucet: 84 Number of dumpster units: 3

Employees mentioned
NameTitleContext
Certified Dietary Manager (CDM)Employee Identifier #1, involved in temperature monitoring and dishwashing observations
CookEmployee Identifier #2, involved in thawing observation and ice cream temperature interview
Consultant DietitianEmployee Identifier #4, interviewed about dumpster lid requirements

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