Inspection Reports for
Forest Manor Health and Rehab

AL

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Deficiencies (last 4 years)

Deficiencies (over 4 years) 8.8 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

144% worse than Alabama average
Alabama average: 3.6 deficiencies/year

Deficiencies per year

16 12 8 4 0
2018
2019
2021
2023

Inspection Report

Capacity: 162 Deficiencies: 2 Date: Jun 29, 2023

Visit Reason
The inspection was conducted to assess the condition and cleanliness of shower rooms and related environmental surfaces in the long term care building, focusing on maintenance, sanitation, and safety compliance.

Findings
The facility failed to maintain 3 of 4 shower rooms in good repair and free of grime build-up, with issues including water pooling under linoleum tiles, missing and damaged ceramic floor and wall tiles, rusted metal door frames and ceiling frameworks, grime accumulation, and damaged shower bed pads. These conditions were deemed unsanitary, unsafe, and not homelike, potentially affecting 134 of 162 residents.

Deficiencies (2)
Failed to ensure 3 of 4 shower rooms were in good repair and free of grime build-up, including water pooling under linoleum tiles, missing and damaged floor and wall tiles, rusted metal door frames and ceiling framework, and grime accumulation.
Shower bed pad had multiple cuts exposing underlying material with black residue, posing infection control and safety risks.
Report Facts
Residents potentially affected: 134 Total licensed capacity: 162 Linoleum floor tiles affected: 17 Missing ceramic floor tiles: 29 Missing ceramic floor tiles: 5 Cuts in shower bed pad: 5

Employees mentioned
NameTitleContext
Licensed Practical Nurse (EI #4)Reported residents use of shower rooms and described conditions in Station #1 Shower Room
Housekeeping Supervisor and Maintenance Director (EI #3)Conducted tour of shower rooms and commented on conditions and sanitation
Administrator (EI #1)Acknowledged awareness of water under linoleum tile but not the crack
Housekeeper (EI #8)Reported knowledge of floor condition in Station #1 Shower Room
Licensed Practical Nurse (EI #10)Reported knowledge of linoleum tile issue and reported it to Maintenance Director
Director of Nursing (EI #2)Reported on shower bed pad condition and infection control and safety concerns

Inspection Report

Annual Inspection
Deficiencies: 0 Date: Jun 29, 2023

Visit Reason
The inspection was conducted as an annual survey of Forest Manor Health and Rehab to assess compliance with health and safety regulations.

Findings
No health deficiencies were found during the inspection, indicating the facility met the required standards at the time of the survey.

Inspection Report

Annual Inspection
Deficiencies: 0 Date: Jun 29, 2023

Visit Reason
The inspection was conducted as an annual survey to assess compliance with health and safety regulations at Forest Manor Health and Rehab.

Findings
No health deficiencies were found during the inspection.

Inspection Report

Capacity: 162 Deficiencies: 1 Date: Jun 29, 2023

Visit Reason
The inspection was conducted to assess the facility's compliance with policies related to maintenance service and cleaning and disinfection of environmental surfaces, specifically focusing on the condition of shower rooms in the long term care building.

Findings
The facility failed to ensure that 3 of 4 shower rooms were in good repair and free of grime build-up, with issues including water pooling under linoleum tiles, missing and damaged ceramic floor and wall tiles, rusted metal door frames and ceiling frameworks, and torn shower bed pads. These conditions were deemed unsanitary, not homelike, and posed potential safety and infection control risks affecting up to 134 of 162 residents.

Deficiencies (1)
Failed to ensure 3 of 4 shower rooms were in good repair and free of grime build-up, including water pooling under linoleum tiles, missing and damaged floor and wall tiles, rusted metal door frames and ceiling frameworks, and torn shower bed pads.
Report Facts
Residents potentially affected: 134 Total licensed capacity: 162 Linoleum floor tiles affected: 17 Missing ceramic floor tiles: 29 Missing ceramic floor tiles: 5 Cuts in shower bed pad: 5

Employees mentioned
NameTitleContext
Licensed Practical Nurse (EI #4)Reported residents on Station #1 use Station #1 and Station #3 Shower Rooms
Housekeeping Supervisor and Maintenance Director (EI #3)Conducted tour of shower rooms and commented on conditions
Administrator (EI #1)Acknowledged awareness of water under linoleum tile
Housekeeper (EI #8)Reported Station #1 Shower Room floor tiles needed replacement
Licensed Practical Nurse (EI #10)Reported knowledge of linoleum tile issue and reported it to Maintenance Director
Director of Nursing (EI #2)Reported torn shower bed pad as infection control and safety issue

Inspection Report

Routine
Deficiencies: 2 Date: May 13, 2021

Visit Reason
The inspection was conducted to assess compliance with respiratory care and food labeling standards at Forest Manor Health and Rehab.

Findings
The facility failed to ensure proper storage of a resident's nebulizer mask according to policy, posing an infection risk, and failed to label food items in storage areas, potentially affecting all residents receiving meals.

Deficiencies (2)
Failed to ensure Resident Identifier #112's nebulizer mask was stored as per facility policy when not in use.
Failed to ensure food items in the cooler, freezer and dry storage area were labeled.
Report Facts
Residents affected: 1 Residents affected: 121

Employees mentioned
NameTitleContext
Registered NurseEmployee Identifier #7 interviewed about nebulizer mask storage
Director of NursingEmployee Identifier #2 interviewed about nebulizer mask storage risks
Dietary ManagerEmployee Identifier #5 interviewed about food labeling practices

Inspection Report

Routine
Deficiencies: 2 Date: May 13, 2021

Visit Reason
The inspection was conducted to assess compliance with respiratory care procedures and food labeling and storage standards at Forest Manor Health and Rehab.

Findings
The facility failed to ensure proper storage of a resident's nebulizer mask according to policy, posing an infection risk, and failed to label food items in the cooler, freezer, and dry storage areas, potentially affecting all residents receiving meals.

Deficiencies (2)
Nebulizer mask was not stored in a plastic bag as per facility policy, risking infection.
Food items in the cooler, freezer, and dry storage area were not labeled as required by facility policy.
Report Facts
Residents affected: 1 Residents affected: 121

Employees mentioned
NameTitleContext
Registered NurseInterviewed regarding nebulizer mask storage
Director of NursingInterviewed regarding nebulizer mask storage and infection risk
Dietary ManagerInterviewed regarding food labeling practices

Inspection Report

Complaint Investigation
Deficiencies: 6 Date: Apr 11, 2019

Visit Reason
The inspection was conducted as a result of multiple complaints alleging inadequate care including failure to provide scheduled baths, incomplete physician's orders, medication errors upon discharge, insufficient staffing, and poor food quality.

Complaint Details
The investigation was triggered by complaints AL00036092, AL00036202, AL00036204, AL00036205, and AL00034206 regarding inadequate care, medication errors, staffing shortages, and poor food quality.
Findings
The facility failed to ensure residents received scheduled baths and proper ADL care due to staffing shortages, failed to follow physician's orders for wound care, had medication errors involving discharge medications, and served food that was bland and tough. Staffing reductions led to inability to meet resident care needs, resulting in resident dissatisfaction and potential harm.

Deficiencies (6)
Failure to provide scheduled baths for residents #86 and #140 according to individualized care plans.
Failure to apply physician-ordered three-layer compression dressings for resident #197 on specified dates.
Incomplete physician's order missing route and frequency for resident #61.
Resident #198 discharged with another resident's medication, causing a medication error.
Insufficient nursing staff to meet resident care needs, resulting in missed ADL care and baths for multiple residents.
Food served was bland and tough, leading to resident dissatisfaction.
Report Facts
Residents affected: 2 Residents affected: 1 Residents affected: 1 Residents affected: 1 Residents affected: 4 Residents affected: 8 Staff reduction: 14 Residents per CNA: 48 Scheduled baths: 9

Employees mentioned
NameTitleContext
EI #6Certified Nursing AssistantObserved resident care deficiencies and reported staffing shortages affecting ADL care
EI #8Licensed Practical Nurse/Wound NurseReported staffing shortages affecting wound care and inability to apply compression dressings
EI #3Director of NursingDiscussed medication error investigation and staffing inadequacies
EI #4Unit Manager/RNReported awareness of staffing shortages and missed ADL care
EI #14NurseDischarged resident with wrong medication
EI #15Certified Nursing AssistantReported difficulty completing baths due to staffing shortages
EI #20CookAcknowledged food was bland and somewhat tough
EI #7Certified Nursing AssistantReported staffing shortages and inability to complete all assigned baths
EI #5Licensed Practical NurseReported staffing shortages and inability to complete ADL care tasks
EI #17Certified Nursing AssistantReported staffing shortages and inability to complete all work

Inspection Report

Complaint Investigation
Deficiencies: 6 Date: Apr 11, 2019

Visit Reason
The inspection was conducted as a result of multiple complaints alleging inadequate care including failure to provide baths as scheduled, failure to follow physician's orders for wound care, medication errors upon discharge, insufficient staffing, and poor food quality.

Complaint Details
This inspection was triggered by complaints AL00036092, AL00036202, AL00036204, AL00036205, and AL00034206 regarding inadequate bathing, medication errors, staffing shortages, and poor food quality. The complaints were substantiated based on observations, interviews, and record reviews.
Findings
The facility failed to ensure residents received scheduled baths and proper ADL care due to staffing shortages, failed to follow physician's orders for compression dressings, and discharged a resident with another resident's medication. Additionally, the food served was reported as bland and unpalatable. These deficiencies affected multiple residents and were substantiated by interviews, observations, and record reviews.

Deficiencies (6)
Failure to provide scheduled baths for residents #86 and #140 according to individualized care plans.
Failure to apply physician-ordered three-layer compression dressings for resident #197 on specified dates.
Incomplete physician's order missing route and frequency for resident #61.
Resident #198 discharged with another resident's medication, resulting in medication error.
Insufficient nursing and CNA staffing leading to unmet resident care needs including missed baths and inadequate assistance.
Food served was bland, tough, and unpalatable as reported by residents and observed by surveyors.
Report Facts
Residents affected by bathing deficiency: 2 Residents affected by compression dressing deficiency: 1 Residents affected by medication error: 1 Residents affected by staffing shortages: 4 Number of CNAs reduced: 14 Number of residents assigned to one CNA: 48 Residents affected by food quality complaint: 8

Employees mentioned
NameTitleContext
Certified Nursing Assistant (CNA) EI #6Observed providing inadequate bathing care to resident #140
Registered Nurse/Care Plan Coordinator EI #23Interviewed about person-centered care plan utilization
Licensed Practical Nurse/Wound Nurse EI #8Interviewed regarding wound care and staffing issues
Registered Nurse EI #4Interviewed about incomplete medication order for resident #61 and staffing issues
Director of Nursing EI #3Interviewed about medication error and staffing concerns
Certified Nursing Assistant EI #7Interviewed about staffing shortages and missed baths
Licensed Practical Nurse EI #5Interviewed about CNA workload and staffing inadequacy
Unit Manager/RN EI #4Interviewed about staffing shortages and missed ADL care
Cook EI #20Interviewed about food quality and taste

Inspection Report

Routine
Census: 156 Deficiencies: 8 Date: Aug 21, 2018

Visit Reason
The inspection was conducted to assess compliance with food safety and sanitation standards in the facility's dining services, including food storage, preparation, and refuse disposal.

Findings
The facility failed to maintain proper food temperatures, document milk temperatures, follow thawing procedures, ensure correct manual dishwashing water temperatures, enforce hair/beard restraints, prevent cross-contamination from eyeglasses on counters, maintain frozen ice cream, and keep dumpster lids closed. These deficiencies had the potential to affect many residents.

Deficiencies (8)
Chicken salad was not maintained at safe temperatures on the tray line and in the refrigerator.
Milk temperature was not monitored or documented when served from the tray line.
Thawing of frozen diced pork was not done per standards of practice (water faucet turned off during thawing).
Facility staff did not follow correct manual dishwashing procedures (water temperature too high).
A male employee with a mustache working in the dishroom did not wear a beard cover.
Eyeglasses were placed on the cook preparation counter, risking cross-contamination.
Ice cream received frozen did not remain frozen (soft, +7 degrees F).
Dumpster door was left open and half of a lid cover was missing on one of three dumpster units.
Report Facts
Residents affected: 147 Residents affected: 156 Census: 156

Employees mentioned
NameTitleContext
Certified Dietary ManagerInterviewed regarding milk temperature documentation and dishwashing procedures (EI #1)
CookInterviewed regarding thawing procedures and ice cream temperature (EI #2)
Consultant DietitianInterviewed regarding dumpster lid requirements (EI #4)

Inspection Report

Routine
Deficiencies: 8 Date: Aug 21, 2018

Visit Reason
The inspection was conducted to assess compliance with food safety and sanitation standards based on observations, review of the 2017 Food Code, chemical sanitizer data, temperature logs, and staff interviews.

Findings
The facility failed to maintain proper food temperatures, document milk temperatures, properly thaw frozen pork, follow manual dishwashing procedures, ensure hair restraints were worn, prevent cross-contamination from eyeglasses on preparation counters, maintain ice cream frozen, and keep dumpster lids closed. These deficiencies had the potential to affect many residents.

Deficiencies (8)
Chicken salad was not maintained at safe temperatures on the tray line and in the refrigerator.
Milk temperature was not monitored or documented when served from the tray line.
Thawing of frozen diced pork was not done per standards of practice (water faucet turned off).
Manual dishwashing procedures were not followed correctly, including incorrect water temperature in the sanitizing sink.
A male employee with a mustache working in the dishroom did not wear a beard cover.
Eyeglasses were placed on the cook preparation counter, risking cross-contamination.
Ice cream was not maintained frozen; it was soft with finger indentations.
Dumpster door was left open and half of a lid cover was missing on one of three dumpster units.
Report Facts
Residents affected: 147 Residents affected: 156 Chicken salad temperature: 49 Chicken salad temperature: 52 Ice cream temperature: 7 Water temperature in sanitizing sink: 89.4 Water temperature from faucet: 84 Number of dumpster units: 3

Employees mentioned
NameTitleContext
Certified Dietary Manager (CDM)Employee Identifier #1, involved in temperature monitoring and dishwashing observations
CookEmployee Identifier #2, involved in thawing observation and ice cream temperature interview
Consultant DietitianEmployee Identifier #4, interviewed about dumpster lid requirements

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