Total health inspections
9
Ohio average 6.7
Last Health inspection on Oct 2025
Primarily long-term care, limited rehab
Most residents stay long-term, while a smaller portion are admitted for short-term rehab.
Explore Open Rooms
1
Contact details
2
What type of senior care service are you looking for?
3
What budget do you have in mind for senior care?
4
How soon do you need to find care?
5
Additional details
Thank you for your interest!
Our team will be in touch shortly to help with next steps.
Independent Living in Cleveland
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Franklin Plaza Extended Care
Independent Living in Cleveland
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Franklin Plaza Extended Care
Located at Cleveland Ohio City, Franklin Plaza Extended Care offers a supportive living experience. Residents enjoy a variety of options, including independent living, assisted living, or skilled nursing care, with memory care available for those needing specialized attention. Engaging activities and a focus on resident well-being create a stimulating and fulfilling environment. Elegant dining services are a highlight, with both a main dining room and a private space for family gatherings.
A hair salon and professional assistance with daily living activities (ADLs) ensure residents feel pampered and supported. Located near Lutheran Hospital, Franklin Plaza provides peace of mind. Their skilled rehabilitation unit offers private suites, while a secured dementia unit provides specialized memory care. The dedicated staff, many with over ten years of experience, takes great pride in delivering exceptional care. These include short-term rehabilitation, long-term care, skilled nursing, hospice care, and respite care. On-site amenities are plentiful, featuring cardiology and pulmonary medical care, physical, occupational, and speech therapies, advanced respiratory therapy, a certified wound nurse, full-time nurse practitioners, TVs, internet access, lounges, activity areas, and full-service dining. Residents and visitors can also enjoy complimentary Wi-Fi.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
178
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
85.3%
Residents per day (avg)
160
Occupancy rate
85.3%
Residents per day (avg)
160
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Long-term residence
Daily assistance
Occasional rehab needs
Breakdown by payment type
Medicare
4% of new residents, usually for short-term rehab.
Typical stay
1 months
Private pay
76% of new residents, often for short stays.
Typical stay
3 - 4 months
Medicaid
21% of new residents, often for long-term daily care.
Typical stay
5 - 6 months
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$18.4M
Profit
$697.5K
Privately-owned community
Operated by a business corporation.
Home revenue
$18.4M
Profit
$697.5K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$7.7M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$10.0M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$17.7M
Walk Score: 87 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
Staffing
Key information about the people who lead and staff this community.
ContactMr. Jason Coe, Administrator
What does this home offer?
Housing Options: Private Rooms
Building Type: Mid-rise
Transportation Services
Fitness and Recreation
Types of Care at Franklin Plaza Extended Care
Assisted Living
Independent Living
Memory Care
Nursing Home
Hospice Care
Health Inspection History
Inspections
Total health citations
31
Ohio average 30.9
Citations per inspection
3.44
Ohio average 4.59
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
12 of 31 citations resulted from standard inspections; and 19 of 31 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Ohio averageOhio average: 0.3
Serious Health citations
0
0
100% better than Ohio averageOhio average: 0.9
0 critical citations
0 serious citations
29 moderate citations
2 minor citations
Citations history (last 3 years)
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Oct 22, 2025
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Oct 22, 2025
Corrected
Environmental moderate citation
Issues related to building safety, cleanliness, maintenance, and overall living conditions.
Sep 02, 2025
Issues related to building safety, cleanliness, maintenance, and overall living conditions.
Sep 02, 2025
Corrected
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Sep 02, 2025
Issues related to food quality, meal service, and resident's nutritional needs.
Sep 02, 2025
Corrected
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Sep 02, 2025
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Sep 02, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Independent Living around Cleveland The information below is reported by the Ohio Department of Health, Bureau of Survey and Certification.
Filter by care type
Franklin Plaza Extended Care
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Cleveland (Ohio City)
178
No
87
Private Rooms
-
Mcgregor at Overlook
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
East Cleveland
148
No
52
Private Rooms
-
O‘Neill Healthcare Fairview Park
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Fairview Park
118
No
66
Private Rooms
A+
Legacy Health Services-Cedarwood Plaza
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Parma
-
Yes
24
Private Rooms
D-
Places of interest near Franklin Plaza Extended Care
1.5 miles from city center — 0.31 miles to nearest hospital (Cleveland Clinic - Lutheran Hospital)
Calculate Travel Distance to Franklin Plaza Extended Care
Add your location
Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
216
Employees
201
Contractors
15
Staff to resident ratio
1.28:1
40% worse than Ohio averageOhio average ratio: 2.14:1
Avg staff/day
84
Average shift
7.4 hours
9% worse than Ohio averageOhio average: 8.1 hours
Total staff hours (quarter)
56,875
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
21
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.5 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.5 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
30
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
97
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.3 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.3 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
3.8%
2,139 contractor hours this quarter
Clinical Nurse Specialist: 10
Registered Nurse: 5
Staff by category
| Certified Nursing Assistant | 97 | 0 | 97 | 27,823 | 91 | 100% | 7.3 |
| Licensed Practical Nurse | 30 | 0 | 30 | 9,871 | 91 | 100% | 7.9 |
| Registered Nurse | 16 | 5 | 21 | 5,460 | 91 | 100% | 7.5 |
| Clinical Nurse Specialist | 2 | 10 | 12 | 2,668 | 87 | 96% | 7.6 |
| Medication Aide/Technician | 7 | 0 | 7 | 1,948 | 91 | 100% | 6.9 |
| RN Director of Nursing | 4 | 0 | 4 | 1,749 | 83 | 91% | 7.8 |
| Nurse Aide in Training | 14 | 0 | 14 | 1,600 | 87 | 96% | 6.6 |
| Other Dietary Services Staff | 5 | 0 | 5 | 1,328 | 91 | 100% | 7.4 |
| Dental Services Staff | 2 | 0 | 2 | 920 | 65 | 71% | 7.8 |
| Administrator | 1 | 0 | 1 | 480 | 60 | 66% | 8 |
| Physical Therapy Aide | 4 | 0 | 4 | 474 | 63 | 69% | 7.2 |
| Dietitian | 1 | 0 | 1 | 448 | 56 | 62% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 440 | 55 | 60% | 8 |
| Physical Therapy Assistant | 2 | 0 | 2 | 430 | 58 | 64% | 7.4 |
| Occupational Therapy Aide | 2 | 0 | 2 | 368 | 50 | 55% | 7.4 |
| Respiratory Therapy Technician | 2 | 0 | 2 | 356 | 59 | 65% | 5.5 |
| Speech Language Pathologist | 7 | 0 | 7 | 253 | 39 | 43% | 5.6 |
| Qualified Social Worker | 3 | 0 | 3 | 204 | 56 | 62% | 3.6 |
| Mental Health Service Worker | 1 | 0 | 1 | 56 | 7 | 8% | 8 |
97 Certified Nursing Assistant
% of Days
100%
30 Licensed Practical Nurse
% of Days
100%
21 Registered Nurse
% of Days
100%
12 Clinical Nurse Specialist
% of Days
96%
7 Medication Aide/Technician
% of Days
100%
4 RN Director of Nursing
% of Days
91%
14 Nurse Aide in Training
% of Days
96%
5 Other Dietary Services Staff
% of Days
100%
2 Dental Services Staff
% of Days
71%
1 Administrator
% of Days
66%
4 Physical Therapy Aide
% of Days
69%
1 Dietitian
% of Days
62%
1 Nurse Practitioner
% of Days
60%
2 Physical Therapy Assistant
% of Days
64%
2 Occupational Therapy Aide
% of Days
55%
2 Respiratory Therapy Technician
% of Days
65%
7 Speech Language Pathologist
% of Days
43%
3 Qualified Social Worker
% of Days
62%
1 Mental Health Service Worker
% of Days
8%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
169 residents
Residents by payment source
Medicare
2 residents (1.2%)
Medicaid
120 residents (71%)
Private pay or other
47 residents (27.8%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
5.3
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
5.3
9% better than Ohio averageOhio average: 5.8
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
15.4
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
15.4
22% worse than Ohio averageOhio average: 12.7
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
9.3%
Percent of long-stay residents whose need for help with daily activities has increased
9.3%
36% worse than Ohio averageOhio average: 6.8%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
9.1%
Percent of long-stay residents whose ability to move independently worsened
9.1%
In line with Ohio averageOhio average: 8.9%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
27.9%
Percent of low risk long-stay residents who lose control of their bowels or bladder
27.9%
27% worse than Ohio averageOhio average: 22.0%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
2.2%
Percent of long-stay residents experiencing one or more falls with major injury
2.2%
35% better than Ohio averageOhio average: 3.4%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
0.6%
Percent of long-stay high risk residents with pressure ulcers
0.6%
84% better than Ohio averageOhio average: 3.9%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.2%
Percent of long-stay residents with a urinary tract infection
0.2%
69% better than Ohio averageOhio average: 0.5%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
5.3%
Percent of long-stay residents who lose too much weight
5.3%
15% better than Ohio averageOhio average: 6.2%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
26.2%
Percent of long-stay residents who have depressive symptoms
26.2%
9% worse than Ohio averageOhio average: 24.0%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
14.5%
Percent of long-stay residents who received an antipsychotic medication
14.5%
72% worse than Ohio averageOhio average: 8.4%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.7%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.7%
8% better than Ohio averageOhio average: 92.4%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.4%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.4%
5% better than Ohio averageOhio average: 94.5%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
96.5%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
96.5%
24% better than Ohio averageOhio average: 78.0%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.4%
Percent of short-stay residents who newly received an antipsychotic medication
1.4%
8% worse than Ohio averageOhio average: 1.3%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
95.9%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
95.9%
27% better than Ohio averageOhio average: 75.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Franklin Plaza Extended Care based on CMS SNF Cost Reports.
Occupancy Rate
85.3%
↓ 3.1pp vs 2022
Net Income
$697.5K
↓ ~$19.9K vs 2022
Total Payroll
$9.0M
↓ ~$799.5K vs 2022
Profit Margin
4.1%
↓ 0.2pp vs 2022
Loading trend charts...
Guides for Better Senior Living
Care Cost Calculator: See Prices in Your Area
Nursing Home Data Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
Financial Aid for Ohio Seniors
Get financial aid guidanceContact Us
Planning a tour? Check our touring checklist.
Thinking of living here? We can help you speak to a current resident
Looking for a job? Apply for Open Positions at Franklin Plaza Extended Care
Thinking about senior living? Use our bidding system to get competitive quotes from the best homes in your area.
Touring Checklist for Senior Living
Touring a community? Use this expert-backed checklist to stay organized, ask the right questions, and find the perfect fit.
Location
Community Spaces and Overall Environment
Services
Staffing
Accommodations
Finances
Other Notes
0/250
Send Checklist to Your Email
We'll send you a PDF version of the touring checklist.
Feedback
Write a review for Franklin Plaza Extended Care
Rate your overall experience with this community
Need Help?
Let us help you or a loved one find the perfect senior home.
