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Friendly Home
Nursing Home, Hospice Care & Memory Care · Woonsocket, RI
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Exterior view of the Friendly Home facility and sign Exterior view of the facility with landscaped grounds A shared resident room with two beds and a view Interior rehabilitation space with exercise equipment

Friendly Home

Nursing Home, Hospice Care & Memory Care · Woonsocket, RI
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
303 Rhodes Ave, Woonsocket, RI 02895 View map Calculator: See prices in your area
Friendly Home accepts Medicare, Medicaid, and private pay.
Calculator: See prices in your area
Friendly Home accepts Medicare, Medicaid, and private pay.

Overview of Friendly Home

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With over 50 years of experience in enhancing seniors’ well-being, Friendly Home is an esteemed senior living community located in the ethereal setting of Rhodes Avenue, Woonsocket, RI, that provides a wide range of care options including nursing care, short-term rehabilitation, hospice care, wound care, and dementia care. Featuring 126-bed accommodations, the community ensures seniors experience unparalleled comfort and safety. A team of competent and highly skilled professionals strives to deliver the highest quality of care and support around the clock so that seniors can enjoy their best years without worries.

Gain meaningful experiences and cherish every moment with the Friendly Home’s warm and welcoming environment. Providing physical, occupational, and speech therapy, the community ensures seniors jump back into their lives with confidence. With exceptional dining, seniors enjoy delightful and healthy meals for their dietary satisfaction. Friendly Home is a safe place for seniors to live their healing journey with its serene campus.

(401) 769-7220
(401) 769-7220
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Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▼ 67.4% Below RI avg. ▼ 67.4% Below RI avg.RI average: 3.1Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▼ 65.6% Below RI avg. ▼ 65.6% Below RI avg.RI average: 2.9Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▼ 13.3% Below RI avg. ▼ 13.3% Below RI avg.RI average: 3.5Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▼ 37.9% Below RI avg. ▼ 37.9% Below RI avg.RI average: 3.2Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to Rhode Island state averages

Total nursing care / resident Info This home is ranked 33rd out of 56 homes in Rhode Island for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 49m per day
Rank #33 / 56Nurse hours — State benchmarkedThis home is ranked 33rd out of 56 homes in Rhode Island. Shows adjusted nurse hours per resident per day benchmarked to the Rhode Island average, with a ranking across 56 Rhode Island facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Ranking totals vary by category as each rank only includes facilities that report data for that metric. Homes missing that data point aren't included in the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
This facility Rhode Island avg (4h 1m per day)
vs Rhode Island avg
-5%

5 of 6 metrics below state avg

Standout metric LPN / LVN is +40% above state avg
Staff typeHours / Day / Residentvs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 34m per day ▼ 26% State avg: 46m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. 41m per day ▲ 40% State avg: 29m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 2h 17m per day ▼ 8% State avg: 2h 28m per day · National avg: 2h 21m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 3h 2m per day ▼ 8% State avg: 3h 18m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation. 2m per day ▼ 30% State avg: 3m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent. 26m per day ▼ 24% State avg: 34m per day · National avg: 29m per day

Capacity and availability

Avg. Length of Stay
293 days
Bed community size
126-bed community Rank #37 / 109Bed count — State benchmarkedThis home is ranked 37th out of 109 homes in Rhode Island. Shows this facility's certified or reported bed count compared to other Rhode Island facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Ranking totals vary by category as each rank only includes facilities that report data for that metric. Homes missing that data point aren't included in the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
42 years in operation Rank #8 / 89Years in operation — State benchmarkedThis home is ranked 8th out of 89 homes in Rhode Island. Shows how long this facility has been in operation compared to other Rhode Island facilities. Longer operating histories may benefit residents, families, and staff.Ranking totals vary by category as each rank only includes facilities that report data for that metric. Homes missing that data point aren't included in the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 24 / 100 Rank #87 / 118Walk Score — State benchmarkedThis home is ranked 87th out of 118 homes in Rhode Island. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Rhode Island facilities. Higher scores benefit residents, families, and staff.Ranking totals vary by category as each rank only includes facilities that report data for that metric. Homes missing that data point aren't included in the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy

Occupancy rate
88%
Rank #25 / 63Occupancy rate — State benchmarkedThis home is ranked 25th out of 63 homes in Rhode Island. Shows this facility's occupancy rate versus the Rhode Island average, with its Statewide rank out of 63. Higher occupancy signals strong local demand and financial stability.Ranking totals vary by category as each rank only includes facilities that report data for that metric. Homes missing that data point aren't included in the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Higher than the Rhode Island average: 83.7%
Occupied beds
111 / 126
Average occupied beds in Rhode Island homes 95 beds

License Details

Facility TypeNursing Facility
StatusActive
IssuanceJune 2, 2024
ExpirationDecember 31, 2026
License NumberLTC00833
CMS Certification Number415044

Ownership & Operating Entity

Friendly Home is legally operated by Cheryl Picard.

Type Of Units

Nursing Home
126 units
Total beds
126 units

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactMr. Angelo Rotella, Administrator

Staff Composition

Total Employees
170
Full-Time Employees
170

Contact Friendly Home

Inspection History

In Rhode Island, the Department of Health, Center for Health Facilities Regulation is the primary authority for inspecting, licensing, and reporting on all long-term care facilities.

Since 2021 · 5 years of data 81 deficiencies

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Rhode Island state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. Rhode Island state average
Overall vs. RI average 2 Worse Metrics worse than Rhode Island average:
• Total deficiencies (138% above)
• Deficiencies per year (138% above) 0 Better No metrics in this bucket.
Latest Inspection December 19, 2025 Re Inspection

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityRI Averagevs. RI Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 8134 This facility has 138% more total deficiencies than a typical Rhode Island nursing home (81 vs. RI avg 34).↑ 138% worse
Deficiencies per year Info Average deficiencies per year since 2021. 16.26.8 This facility has 138% more deficiencies per year than a typical Rhode Island nursing home (16.2 vs. RI avg 6.8).↑ 138% worse

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • December 19, 2025 inspection found 11 deficiencies including failure in professional care, medication management, infection control, trauma-informed care, and life safety code compliance.
  • October 30, 2023 survey cited immediate jeopardy for failure to follow up on diagnostic testing and notify physicians, resulting in harm to a resident.
  • Multiple substantiated complaints from 2023 to 2025 documented medication errors, inadequate supervision causing elopement, missed wound care, and failure to report abuse promptly.
Show Inspection Reports

Health Inspection History

Inspections since 2022
Total health inspections 10

Rhode Island average 8.3

Last Health inspection on Aug 2025

Total health citations
29 Rank #34 / 58Health citations — State benchmarkedThis home is ranked 34th out of 58 homes in Rhode Island. Shows this facility's total health deficiency citations benchmarked to the Rhode Island State average, with a ranking across all 58 RI facilities. Lower citation counts earn a better rank.Ranking totals vary by category as each rank only includes facilities that report data for that metric. Homes missing that data point aren't included in the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Rhode Island average 28.1

Citations per inspection
2.9 Rank #13 / 58Citations per inspection — State benchmarkedThis home is ranked 13th out of 58 homes in Rhode Island. Shows average deficiency citations per CMS inspection for this facility versus the Rhode Island mean across 58 facilities with citation data. Lower is better.Ranking totals vary by category as each rank only includes facilities that report data for that metric. Homes missing that data point aren't included in the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Rhode Island average 3.48

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

18 of 29 citations resulted from standard inspections; and 11 of 29 resulted from complaint investigations.

Breakdown of citation severity (last 4 years)
Critical health citations
4
150% worse than Rhode Island average

Rhode Island average: 1.6

Serious health citations
1
41% better than Rhode Island average

Rhode Island average: 1.7

4 critical citations Rhode Island average: 1.6
1 serious citation Rhode Island average: 1.7
23 moderate citations Rhode Island average: 24.3
1 minor citation Rhode Island average: 0.5
Citations history (last 4 years)
Quality of Care critical citation Aug 06, 2025
Corrected
Care Planning moderate citation May 22, 2025
Corrected
Pharmacy moderate citation Mar 31, 2025
Corrected
Quality of Care moderate citation Dec 30, 2024
Corrected

Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 208
Employees 150
Contractors 58
Staff to resident ratio 1.82 : 1
0% compared with Rhode Island average
Rhode Island average ratio: 1.85 : 1 Rhode Island average ratio: 1.85 : 1See full Rhode Island ranking
Avg staff/day 73
Average shift 7.2 hours
5% worse than Rhode Island average
Rhode Island average: 7.6 hours Rhode Island average shift: 7.6 hoursSee full Rhode Island ranking
Total staff hours (quarter) 48,672

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info 26 total: 14 full-time employees and 12 contractors. 26
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.2 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info 39 total: 22 full-time employees and 17 contractors. 39
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.8 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info 73 total: 59 full-time employees and 14 contractors. 73
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.7 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

8.1%

3,934 contractor hours this quarter

Licensed Practical Nurse: 17 Certified Nursing Assistant: 14 Registered Nurse: 12 Speech Language Pathologist: 3 Physical Therapy Aide: 3 Respiratory Therapy Technician: 3 Qualified Social Worker: 2 Physical Therapy Assistant: 2 Occupational Therapy Aide: 1 Medical Director: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant59147318,72192100%7.7
Occupational Therapy Aide291307,80892100%6.1
Licensed Practical Nurse2217396,36092100%7.8
Registered Nurse1412264,57492100%7.2
Medication Aide/Technician120124,32792100%8.6
Other Dietary Services Staff6061,6089098%7.8
Speech Language Pathologist0337548592%6.1
Clinical Nurse Specialist3037207582%7.6
Physical Therapy Aide0335987379%5.5
Qualified Social Worker0225317885%5.1
RN Director of Nursing2024944751%8.2
Administrator1014835863%8.3
Nurse Practitioner1014656065%7.7
Dietitian1014575560%8.3
Physical Therapy Assistant0224007278%5.5
Respiratory Therapy Technician0333556975%5.1
Medical Director011181314%1.4
73 Certified Nursing Assistant
% of Days 100%
30 Occupational Therapy Aide
% of Days 100%
39 Licensed Practical Nurse
% of Days 100%
26 Registered Nurse
% of Days 100%
12 Medication Aide/Technician
% of Days 100%
6 Other Dietary Services Staff
% of Days 98%
3 Speech Language Pathologist
% of Days 92%
3 Clinical Nurse Specialist
% of Days 82%
3 Physical Therapy Aide
% of Days 79%
2 Qualified Social Worker
% of Days 85%
2 RN Director of Nursing
% of Days 51%
1 Administrator
% of Days 63%
1 Nurse Practitioner
% of Days 65%
1 Dietitian
% of Days 60%
2 Physical Therapy Assistant
% of Days 78%
3 Respiratory Therapy Technician
% of Days 75%
1 Medical Director
% of Days 14%
View All Staffing Data in Woonsocket

Penalties and fines

Includes penalties issued in 2023

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $42K Rank #34 / 58Federal fines — State benchmarkedThis home is ranked 34th out of 58 homes in Rhode Island. Shows this facility's cumulative CMS federal fine dollars versus the Rhode Island average among facilities with fines, and where it ranks among 58 facilities in the pool. Lower total dollars mean a better rank.Ranking totals vary by category as each rank only includes facilities that report data for that metric. Homes missing that data point aren't included in the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
55% lower than Rhode Island average

Rhode Island average: $94K

Number of fines 3
6% more fines than Rhode Island average

Rhode Island average: 2.8

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than Rhode Island average

Rhode Island average: 0.4

Fines amount comparison
Fines amount comparison
This facility $42K
Rhode Island average $94K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

3 penalties in the past 3 years

Multiple penalties were reported in the last 3 years.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Oct 30, 2023
$11K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Oct 30, 2023
$16K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Oct 30, 2023
$16K

Last updated: Jan 2026

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 9.2
11% better than Rhode Island average

Rhode Island average: 10.3

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 12.8
37% better than Rhode Island average

Rhode Island average: 20.2

Long-stay resident measures
Average Rhode Island avg: 3.2 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 16.3%
16% better than Rhode Island average

Rhode Island average: 19.5%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 13.9%
24% better than Rhode Island average

Rhode Island average: 18.2%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 8.1%
64% better than Rhode Island average

Rhode Island average: 22.9%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 4.0%
9% worse than Rhode Island average

Rhode Island average: 3.7%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 7.6%
62% worse than Rhode Island average

Rhode Island average: 4.7%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 5.1%
124% worse than Rhode Island average

Rhode Island average: 2.3%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 4.0%
26% better than Rhode Island average

Rhode Island average: 5.4%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 16.0%
19% worse than Rhode Island average

Rhode Island average: 13.5%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 29.8%
39% worse than Rhode Island average

Rhode Island average: 21.5%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 96.8%
In line with Rhode Island average

Rhode Island average: 93.1%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 81.6%
14% worse than Rhode Island average

Rhode Island average: 95.3%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 0.96
34% better than Rhode Island average

Rhode Island average: 1.46

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 1.53
11% better than Rhode Island average

Rhode Island average: 1.72

Short-stay resident measures
Average Rhode Island avg: 2.4 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 83.0%
9% better than Rhode Island average

Rhode Island average: 76.2%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.5%
24% better than Rhode Island average

Rhode Island average: 2.0%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 83.3%
7% better than Rhode Island average

Rhode Island average: 78.2%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 16.8%
33% better than Rhode Island average

Rhode Island average: 25.1%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 15.9%
In line with Rhode Island average

Rhode Island average: 15.8%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.0%
100% better than Rhode Island average

Rhode Island average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 52.2%
In line with Rhode Island average

Rhode Island average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 50.3%
In line with Rhode Island average

Rhode Island average: 50.6%

Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.

Breakdown by payment type

Medicare

40% of new residents, usually for short-term rehab.

Typical stay 15 days

Private pay

31% of new residents, often for short stays.

Typical stay 6 - 7 months

Medicaid

29% of new residents, often for long-term daily care.

Typical stay 1 - 2 years

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 114
Medicare
3
2.6% of residents
Medicaid
86
75.4% of residents
Private pay or other
25
21.9% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 01/2024.

Privately-owned community
Operated by a single business entity.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$14.9M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$851.7K
Privately-owned community Operated by a single business entity.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$14.9M Rank #19 / 60Revenue — State benchmarkedThis home is ranked 19th out of 60 homes in Rhode Island. Shows this facility's annual revenue compared to the Rhode Island average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Ranking totals vary by category as each rank only includes facilities that report data for that metric. Homes missing that data point aren't included in the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$851.7K
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$1.5M
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #12 / 60Payroll — State benchmarkedThis home is ranked 12th out of 60 homes in Rhode Island. Shows total annual staff payroll benchmarked to the Rhode Island average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Ranking totals vary by category as each rank only includes facilities that report data for that metric. Homes missing that data point aren't included in the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$8.4M 56.5% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #16 / 60Payroll % — State benchmarkedThis home is ranked 16th out of 60 homes in Rhode Island. Shows payroll as a percentage of revenue versus the Rhode Island average. Well-run Rhode Island facilities typically land around 60–70% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Ranking totals vary by category as each rank only includes facilities that report data for that metric. Homes missing that data point aren't included in the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$7.3M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$15.8M
How we calculate these figures

This home is owned by Lindsey Bouchard

Certified by the Centers for Medicare & Medicaid Services authority — CMS Certification Number: 415044

Show certification details

What does this home offer?

Housing options icon
Housing options icon

Housing Options: Private Rooms

Building type icon
Building type icon

Building Type: Single-story

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

New residents most often arrive under Medicare (40% of admissions), and a typical Medicare stay runs around 15 days.

Admissions
217 total

Coverage residents most often arrive under.

Medicare 40%
Private pay 31%
Medicaid 29%
Discharges
159 total

Coverage residents most often leave under.

Medicare 21%
Private pay 42%
Medicaid 37%

Admissions and discharges reflect care patterns over time — they are not used to rate this facility.

How we assess these insights

Managed by Amanda Brown

Vice President & Administrator

Amanda Brown serves as Vice President & Administrator at Friendly Home. She plays a key leadership role in overseeing the community’s operations, ensuring a warm and professional environment for residents and staff alike.

Places of interest near Friendly Home

Address 1.2 miles from city center Info Estimated distance in miles from Woonsocket's city center to Friendly Home's address, calculated via Google Maps.

Calculate Travel Distance to Friendly Home

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Address

Compare Nursing Home around Woonsocket

The information below is reported by the Rhode Island Department of Health, Center for Health Facilities Regulation.

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RI AVG 47
Rank #5 / 118
Robbin Brooks-Mancini
$12.2M
Facility $12.2M
RI AVG $14.1M
Rank #24 / 60
$8.9M
Facility $8.9M
RI AVG $5.9M
Rank #25 / 60
72.7%
Facility 72.7%
RI AVG 43.7%
Rank #21 / 60
415041
Cedar Haven Operations Holdings LLC DBA Valley View Health & Rehabilitation LLC
NH
HC
MC
RC
Woonsocket
185
Facility 185
RI AVG 107
Rank #6 / 109
100.0%
Facility 100.0%
RI AVG 83.7%
Rank #1 / 63
+19%
4.12
Facility 4.12
RI AVG 4.01
Rank #21 / 56
 +67%+3%
$151.0k
Facility $151.0k
RI AVG $97.5k
Rank #48 / 58
64
Facility 64
RI AVG 28.1
Rank #57 / 58
4.6
Facility 4.6
RI AVG 3.5
Rank #51 / 58
13158-
87
Facility 87
RI AVG 47
Rank #5 / 118
American Senior Living Communities Ri I LLC
$10.0M
Facility $10.0M
RI AVG $14.1M
Rank #42 / 60
$7.8M
Facility $7.8M
RI AVG $5.9M
Rank #27 / 60
78%
Facility 78%
RI AVG 43.7%
Rank #2 / 60
415079
Friendly Home
NH
HC
MC
Woonsocket (Rhodes Avenue)
126
Facility 126
RI AVG 107
Rank #37 / 109
88.1%
Facility 88.1%
RI AVG 83.7%
Rank #25 / 63
+5%
3.82
Facility 3.82
RI AVG 4.01
Rank #33 / 56
 -8%-5%
$42.4k
Facility $42.4k
RI AVG $97.5k
Rank #34 / 58
29
Facility 29
RI AVG 28.1
Rank #34 / 58
2.9
Facility 2.9
RI AVG 3.5
Rank #13 / 58
5110A+
24
Facility 24
RI AVG 47
Rank #87 / 118
Lindsey Bouchard
$14.9M
Facility $14.9M
RI AVG $14.1M
Rank #19 / 60
$8.4M
Facility $8.4M
RI AVG $5.9M
Rank #12 / 60
56.5%
Facility 56.5%
RI AVG 43.7%
Rank #16 / 60
415044
Nursing Home Explorer

Financial Assistance for
Nursing Home in Rhode Island

Friendly Home is located in Woonsocket, Rhode Island.
Here are the financial assistance programs available to residents in Rhode Island.

Get Financial aid guidance

Rhode Island Home and Community Care Services

RI Medicaid HCCS

Age 65+ or disabled
General Rhode Island resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $4,000 individual, higher than most states
RI

Higher asset limit; small state aids quicker processing.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($65/day) Home modifications ($1,500 avg.)

Rhode Island Caregiver Support Program

RI NFCSP Respite

Age Caregiver of someone 60+ (or with dementia)
General Rhode Island resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
RI

Limited slots; urban focus due to small size.

Benefits
In-home respite (4-6 hours/day) Adult day care (~$65/day) Short-term facility care (up to 5 days)

Program of All-Inclusive Care for the Elderly (PACE)

Rhode Island PACE

Age 55+
General RI resident (specific counties), NFLOC, safe with PACE support.
Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.
Asset Limits $4,000 (individual), $6,000 (couple) for Medicaid enrollees.
RI

Operated by PACE Organization of Rhode Island; covers 4 counties (Providence, Kent, Washington, Newport).

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

@Home Cost Share Program

Rhode Island @Home Cost Share

Age 65+
General RI resident, need help with 1+ ADL/IADL, not Medicaid-eligible.
Income Limits (2025) ~$1,255-$2,829/month (100%-300% FPL); sliding scale fees.
Asset Limits Not strictly assessed; focus on income/need.
RI

Administered by Division of Elderly Affairs (DEA); complements Medicaid.

Benefits
Personal care (4-6 hours/week) Homemaker services Respite (~5 days/year) Transportation

SSI Enhanced Assisted Living Program

Rhode Island SSI Enhanced AL

Age 65+ (or disabled)
General RI resident, SSI-eligible, living in approved AL facility.
Income Limits (2025) $943/month (SSI federal rate) + state supplement ($332/month).
Asset Limits $2,000 (individual), $3,000 (couple).
RI

Supplement increases to ~$1,275/month total for AL residents; ~50 facilities participate.

Benefits
Financial aid (~$332/month extra) for AL costs (personal care, meals, activities)

Medicare Savings Program (MSP)

Rhode Island Medicare Savings Program

Age 65+ or disabled
General RI resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
RI

Three tiers; includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

VA Aid and Attendance (A&A) and Housebound Benefits

Rhode Island VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General RI resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
RI

High veteran demand; supports rural/urban care needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Senior Farmers’ Market Nutrition Program (SFMNP)

Rhode Island SFMNP

Age 60+
General RI resident, low-income.
Income Limits (2025) ~$2,322/month individual, 185% FPL
Asset Limits Not assessed.
RI

Vouchers (~$50/season); serves ~10,000 annually.

Benefits
Vouchers (~$50/season) for fresh produce at approved markets

Property Tax Relief for Seniors

Rhode Island Property Tax Relief Credit

Age 65+ (or disabled)
General RI resident, homeowner/renter, low-income.
Income Limits (2025) ~$35,000/year household
Asset Limits Not assessed; income-focused.
RI

Credit up to $400; local exemptions vary by municipality.

Benefits
Tax credit (~$100-$400/year avg., depending on income)

Frequently Asked Questions about Friendly Home

What neighborhood is Friendly Home in?

Friendly Home is in the Rhodes Avenue neighborhood of Woonsocket.

Who is the owner of Friendly Home?

The legal owner and operator of Friendly Home is Cheryl Picard.

Is Friendly Home in a walkable area?

Friendly Home has a walk score of 24. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of Friendly Home?

According to RI state health department records, Friendly Home's license number is LTC00833.

When does Friendly Home's license expire?

According to RI state health department records, Friendly Home's license expires on December 31, 2026.

What is the occupancy rate at Friendly Home?

Friendly Home's occupancy is 88%.

How many beds does Friendly Home have?

Friendly Home has 126 beds.

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