Show Inspection Reports
Total health inspections
3
West Virginia average 4.8
Last Health inspection on Dec 2025
Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Friendship Village of South Hills
Memory Care Home
Friendship Village of South Hills
Memory Care Home
Overview of Friendship Village of South Hills
At Friendship Village of South Hills, authenticity is at the core of everything they do. This exceptional community offers genuine care in a delightful atmosphere and environment, providing a range of services that encompass assisted living levels of care, memory care therapy, skilled nursing, and rehabilitation. Residents will relish the experience of small-town living and embrace the serenity of their surroundings, knowing that they have access to comprehensive nursing home care when needed.
A dedicated and compassionate staff ensures that every resident’s needs, whether in assisted living or memory care, are attentively met, fostering a sense of comfort and security. Therapies specifically designed for memory care therapy are readily available, promoting cognitive well-being and enhancing the quality of life. Certified medical professionals are on hand around the clock, offering peace of mind and personalized care, especially for those requiring nursing home care. The home epitomizes senior living at its finest, creating an environment where individuals can thrive and truly enjoy their golden years.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
LPN / LVN
Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day.
Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day.
Nurse Aide
Nurse aide hours per resident per day.
Nurse aide hours per resident per day.
Total Nursing (Weekend)
Total number of nurse staff hours per resident per day on weekends.
Total number of nurse staff hours per resident per day on weekends.
Physical Therapist
Physical therapist staff hours per resident per day.
Physical therapist staff hours per resident per day.
RN (Weekend)
Registered nurse hours per resident per day on weekends.
Registered nurse hours per resident per day on weekends.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
102
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
87.4%
Residents per day (avg)
79
Occupancy rate
87.4%
Residents per day (avg)
79
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Post-acute recovery
Temporary care
Transitional stays
Breakdown by payment type
Medicare
24% of new residents, usually for short-term rehab.
Typical stay
26 days
Private pay
75% of new residents, often for short stays.
Typical stay
2 months
Finances and operations
Voluntary non-profit home
Other
Home revenue
$32.0M
Operating deficit
-$14.3M
Voluntary non-profit home
Other
Home revenue
$32,031,226.00
Operating deficit
$-14,269,002.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$12.7M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$33.6M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$46.3M
102-bed community
A larger shared setting that may offer more common spaces and organized community services.
Walk Score: 8 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
About this community
Occupancy Rate
78%
Occupied Beds
80 of 102
Percentage of available beds currently in use by residents.
License Status
LICENSEDFacility Type
ASSISTED LIVING - SPECIAL CARE
License Date
November 18, 2025
License Expiration
November 18, 2026
Additional licensing details
License number:
450770
CMS Certification Number:
395688
County:
ALLEGHENY
Awards:
Newsweek Best CCRC Recognition 2025
Ownership & operating entity
Friendship Village of South Hills is legally operated by LIFESPACE COMMUNITIES INC.
Profit status:
NON-PROFIT
Staffing
Key information about the people who lead and staff this community.
Leadership
Contact:
Mr. Jesse Jantzen, President/CEO
Care Services
Nursing Services
Rehabilitation Services
Memory Care
Independent Living
Skilled Nursing
Licensed Nurses/CNAs
All Levels of Care
Amenities & Lifestyle
Programs & Activities
Specific Programs
Independent Living, Assisted Living, Memory Care, Skilled Nursing, Rehabilitation, Health & Wellness, Dining Options, Resident Services, Events, Clubs & Social Groups
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Housing Options: 1 Bed / 2 Bed
Building Type: 3-story
Transportation Services
Fitness and Recreation
Types of Care at Friendship Village of South Hills
Independent Living
Memory Care
Assisted Living
Inspection History
In West Virginia, the Department of Human Services (for assisted living facilities) and the Department of Health (for nursing homes) conduct unannounced inspections to verify adherence to state regulations.
13 visits/inspections
7 visits/inspections triggered by complaints
Results
6 with citations
7 without citations
7 complaints
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
Latest inspection
Date:August 1, 2025
Type:Other
25 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
27 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
1 enforcement action
Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.
Waivers: 0
Compare Independent Living around Morgantown
The information below is reported by the West Virginia Department of Health and Human Resources, Office of Health Facility Licensure.
Harmony at Morgantown
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IL
Independent Living For self-sufficient seniors seeking community and minimal assistance.
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
Morgantown
127
Yes
-
12
-
-
-
-
-
-
-
-
-
-
Studio / 1 Bed / 2 Bed
Paramount Senior Living at South Hills
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IL
Independent Living For self-sufficient seniors seeking community and minimal assistance.
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
Pittsburgh
127
Yes
-
58
PARAMOUNT SENIOR LIVING AT SOUTH HILLS, LLC
-
-
-
-
-
-
-
-
-
1 Bed / 2 Bed
Paramount Senior Living at Bethel Park
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IL
Independent Living For self-sufficient seniors seeking community and minimal assistance.
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
Bethel Park
125
No
A+
34
PARAMOUNT SENIOR LIVING AT BETHEL PARK LLC
-
-
-
-
-
-
-
-
-
1 Bed / 2 Bed
Friendship Village of South Hills
+10%
-5%
+11%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IL
Independent Living For self-sufficient seniors seeking community and minimal assistance.
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
Upper St Clair
89
Yes
-
8
STOVER, DINA
87.4%
$38,950,637.00
$12,726,214.00
32.7%
78.70
3.9324
15
+10%-5%+11%1 Bed / 2 Bed
Sunrise of Upper St. Clair
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
Pittsburgh
-
Yes
A-
56
-
-
-
-
-
-
-
-
-
-
1 Bed / 2 Bed
Friendship Village of South Hills
Type of care:
SNF
AL
IL
MC
Community:
Upper St Clair
Bed Count:
89
Pets Allowed:
Yes
Operator:
STOVER, DINA
CCN:
395688
Occupancy:
87.4%
Home Revenue:
$38,950,637.00
Payroll Costs:
$12,726,214.00
Payroll %:
32.7%
Avg Residents/Day:
78.70
Overall Rating:
Adj Nurse Hours:
3.9324
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
15
RN share vs State Avg:
+10%
+10%
Staffing vs State Avg:
-5%
-5%
Occupancy vs State Avg:
+11%
+11%
Bed Options:
1 Bed / 2 Bed
Living Spaces & Floor Plans
Friendship Village Of South Hills 2 2
Friendship Village Of South Hills3
Friendship Village Of South Hills 4
Friendship Village Of South Hills 3
Places of interest near Friendship Village of South Hills
62.1 miles from city center — 4.8 miles to nearest hospital (St. Clair Hospital)
1290 Boyce Rd, Upper St Clair, PA 15241
Calculate Travel Distance to Friendship Village of South Hills
Add your location
Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
193
Total Staff
98
Employees
95
Contractors
37,000
Total Hours (Quarter)
53
Avg Staff/Day
7.7
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 25 | 6.8 | Yes |
| Licensed Practical Nurse | 27 | 8.3 | Yes |
| Certified Nursing Assistant | 108 | 7.7 | Yes |
Staff by Category
Administration ⓘ
2 staff
7hs shift avg
Nursing Staff ⓘ
160 staff
7.7hs shift avg
Physicians & Practitioners ⓘ
6 staff
7.9hs shift avg
Therapy Services ⓘ
17 staff
7.4hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
3 staff
7.2hs shift avg
Dietary Services ⓘ
4 staff
7.6hs shift avg
Other Services ⓘ
1 staff
8hs shift avg
Contractor Analysis
20.7%
of total hours from contractors
7,647 contractor hours this quarter
Respiratory Therapy Technician: 4
Speech Language Pathologist: 5
Registered Nurse: 9
Licensed Practical Nurse: 7
Qualified Social Worker: 3
Certified Nursing Assistant: 58
Physical Therapy Aide: 3
Occupational Therapy Aide: 1
Physical Therapy Assistant: 4
Medical Director: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 50 | 58 | 108 | 15,415 | 91 | 100% | 7.7 |
| Licensed Practical Nurse | 20 | 7 | 27 | 7,742 | 91 | 100% | 8.3 |
| Registered Nurse | 16 | 9 | 25 | 2,870 | 91 | 100% | 6.8 |
| Clinical Nurse Specialist | 5 | 0 | 5 | 1,656 | 64 | 70% | 7.9 |
| Physical Therapy Assistant | 0 | 4 | 4 | 1,637 | 77 | 85% | 7.6 |
| Other Dietary Services Staff | 3 | 0 | 3 | 1,381 | 91 | 100% | 7.5 |
| Qualified Social Worker | 0 | 3 | 3 | 1,176 | 81 | 89% | 7.2 |
| Respiratory Therapy Technician | 0 | 4 | 4 | 1,116 | 77 | 85% | 7.8 |
| Speech Language Pathologist | 0 | 5 | 5 | 953 | 78 | 86% | 6.9 |
| Physical Therapy Aide | 0 | 3 | 3 | 729 | 78 | 86% | 6.5 |
| Occupational Therapy Aide | 0 | 1 | 1 | 520 | 65 | 71% | 8 |
| Administrator | 1 | 0 | 1 | 496 | 62 | 68% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 448 | 56 | 62% | 8 |
| Dietitian | 1 | 0 | 1 | 436 | 55 | 60% | 7.9 |
| Mental Health Service Worker | 1 | 0 | 1 | 400 | 50 | 55% | 8 |
| Medical Director | 0 | 1 | 1 | 26 | 13 | 14% | 2 |
Health Inspection History
Inspections
Total health citations
15
Citations per inspection
5
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 15 citations resulted from standard inspections.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than West Virginia averageWest Virginia average: 0.8
Serious Health citations
0
0
100% better than West Virginia averageWest Virginia average: 0.5
0 critical citations
0 serious citations
10 moderate citations
5 minor citations
Citations history (last 3 years)
Abuse/Neglect moderate citation
Dec 02, 2025
Corrected
Abuse/Neglect moderate citation
Dec 02, 2025
Corrected
Abuse/Neglect moderate citation
Dec 02, 2025
Corrected
Administration minor citation
Dec 02, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: For-Profit Corporation
Part of: Lifespace Communities, Inc.
Resident Census by Payment Source
85
Total Residents
Medicare
32
(37.6%)
ⓘ
Medicaid
16
(18.8%)
ⓘ
Private Pay/Other
37
(43.5%)
ⓘ
Specialized Care Beds
19
Total Specialty Beds
21.3%
of Bed Capacity
19
Alzheimer's / Dementia Beds ⓘ
21.3%
Programs & Services
Residents' Group
ⓘ
CCRC
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.8
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.8
7% worse than West Virginia averageWest Virginia average: 11.0
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
23.3
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
23.3
In line with West Virginia averageWest Virginia average: 22.2
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
18.1%
Percent of long-stay residents whose need for help with daily activities has increased
18.1%
5% better than West Virginia averageWest Virginia average: 19.0%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
25.6%
Percent of long-stay residents whose ability to move independently worsened
25.6%
21% worse than West Virginia averageWest Virginia average: 21.1%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
26.2%
Percent of low risk long-stay residents who lose control of their bowels or bladder
26.2%
In line with West Virginia averageWest Virginia average: 26.7%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
3.6%
Percent of long-stay residents experiencing one or more falls with major injury
3.6%
13% worse than West Virginia averageWest Virginia average: 3.2%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
6.1%
Percent of long-stay high risk residents with pressure ulcers
6.1%
10% worse than West Virginia averageWest Virginia average: 5.5%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.5%
Percent of long-stay residents with a urinary tract infection
0.5%
70% better than West Virginia averageWest Virginia average: 1.8%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
5.6%
Percent of long-stay residents who lose too much weight
5.6%
15% better than West Virginia averageWest Virginia average: 6.6%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
3.2%
Percent of long-stay residents who have depressive symptoms
3.2%
42% better than West Virginia averageWest Virginia average: 5.5%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
10.8%
Percent of long-stay residents who received an antipsychotic medication
10.8%
37% better than West Virginia averageWest Virginia average: 17.1%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
86.1%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
86.1%
In line with West Virginia averageWest Virginia average: 86.9%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.4%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.4%
In line with West Virginia averageWest Virginia average: 93.5%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
65.5%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
65.5%
5% worse than West Virginia averageWest Virginia average: 68.8%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.1%
Percent of short-stay residents who newly received an antipsychotic medication
0.1%
92% better than West Virginia averageWest Virginia average: 1.5%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
67.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
67.0%
In line with West Virginia averageWest Virginia average: 68.7%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
24.7%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
24.7%
7% worse than West Virginia averageWest Virginia average: 23.1%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
13.3%
Percentage of short-stay residents who had an outpatient emergency department visit.
13.3%
36% worse than West Virginia averageWest Virginia average: 9.8%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.8%
Percentage of SNF residents who experience falls with major injury during their stay.
0.8%
In line with West Virginia averageWest Virginia average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
42.4%
Percentage of residents at or above expected ability to care for themselves at discharge.
42.4%
21% worse than West Virginia averageWest Virginia average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
53.6%
Rate of successful return to home or community from a skilled nursing facility.
53.6%
6% better than West Virginia averageWest Virginia average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Friendship Village of South Hills based on CMS SNF Cost Reports.
Occupancy Rate
87.4%
↑ 5.2pp vs 2022
Net Income
-$14,269,002
↓ ~$6.3M vs 2022
Total Payroll
$16,363,869
↑ ~$447K vs 2022
Profit Margin
-36.6%
↓ 13.5pp vs 2022
Loading trend charts...
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