Occupancy rate
78%
In line with West Virginia averagePrimarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
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Memory Care in Morgantown
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Friendship Village of South Hills
Memory Care in Morgantown
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Friendship Village of South Hills
Overview of Friendship Village of South Hills
At Friendship Village of South Hills, authenticity is at the core of everything they do. This exceptional community offers genuine care in a delightful atmosphere and environment, providing a range of services that encompass assisted living levels of care, memory care therapy, skilled nursing, and rehabilitation. Residents will relish the experience of small-town living and embrace the serenity of their surroundings, knowing that they have access to comprehensive nursing home care when needed.
A dedicated and compassionate staff ensures that every resident’s needs, whether in assisted living or memory care, are attentively met, fostering a sense of comfort and security. Therapies specifically designed for memory care therapy are readily available, promoting cognitive well-being and enhancing the quality of life. Certified medical professionals are on hand around the clock, offering peace of mind and personalized care, especially for those requiring nursing home care. The home epitomizes senior living at its finest, creating an environment where individuals can thrive and truly enjoy their golden years.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
Nurse Aide
Nurse aide hours per resident per day.
Nurse aide hours per resident per day.
Total Nursing (Weekend)
Total number of nurse staff hours per resident per day on weekends.
Total number of nurse staff hours per resident per day on weekends.
Physical Therapist
Physical therapist staff hours per resident per day.
Physical therapist staff hours per resident per day.
RN (Weekend)
Registered nurse hours per resident per day on weekends.
Registered nurse hours per resident per day on weekends.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
102
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
78.4%
Residents per day (avg)
79
Occupancy rate
78.4%
Residents per day (avg)
79
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Post-acute recovery
Temporary care
Transitional stays
Breakdown by payment type
Medicare
24% of new residents, usually for short-term rehab.
Typical stay
26 days
Private pay
75% of new residents, often for short stays.
Typical stay
2 months
Finances and operations
Voluntary non-profit community
Home revenue
$32.0M
Operating deficit
-$14.3M
Voluntary non-profit community
Home revenue
$32.0M
Operating deficit
-$14.3M
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$12.7M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$33.6M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$46.3M
102-bed community
A larger shared setting that may offer more common spaces and organized community services.
Walk Score: 8 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
About this community
Occupancy
In line with West Virginia averageOccupied beds
80 / 102
Average residents
77 per day
Facility TypeAssisted Living - Special Care
StatusLicensed
IssuanceNovember 18, 2025
ExpirationNovember 18, 2026
CountyALLEGHENY
License Number450770
CMS Certification Number395688
AwardsNewsweek Best CCRC Recognition 2025
Friendship Village of South Hills is legally operated by Lifespace Communities Inc.
Profit StatusNON-PROFIT
Staffing
Key information about the people who lead and staff this community.
ContactMr. Jesse Jantzen, President/CEO
Rehabilitation Services
Nursing Services
Skilled Nursing
Licensed Nurses/CNAs
110
Total Daily Staff
83
Waking Staff
0
Resident Support Staff
80
Residents Served
32
Capacity
30
Residents Served
Dining Options
Health & Wellness
Resident Services
Clubs & Social Groups
Rehabilitation
Memory Care
Assisted Living
Skilled Nursing
Independent Living
Specific ProgramsIndependent Living, Assisted Living, Memory Care, Skilled Nursing, Rehabilitation, Health & Wellness, Dining Options, Resident Services, Events, Clubs & Social Groups
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Housing Options: 1 Bed / 2 Bed
Building Type: 3-story
Transportation Services
Fitness and Recreation
Types of Care at Friendship Village of South Hills
Independent Living
Memory Care
Assisted Living
Inspection History
In West Virginia, the Department of Human Services (for assisted living facilities) and the Department of Health (for nursing homes) conduct unannounced inspections to verify adherence to state regulations.
13 visits/inspections
7 visits/inspections triggered by complaints
Results
6 with citations
7 without citations
West Virginia average: 4 complaint visits
West Virginia average: 8 inspections with citations
Show Inspection Reports
7 complaints
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
West Virginia average: 4 complaints
Latest inspection
Date
December 2, 2025
Complaint Investigation25 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
West Virginia average: 63 citations
44 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
West Virginia average: 59 deficiencies
1
enforcement action
Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety, or regulatory standards.
Waivers: 0
Health Inspection History
Inspections
Total health inspections
3
West Virginia average 4.8
Last Health inspection on Dec 2025
Total health citations
15
West Virginia average 43.1
Citations per inspection
5
West Virginia average 9.25
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 15 citations resulted from standard inspections.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than West Virginia averageWest Virginia average: 0.8
Serious Health citations
0
0
100% better than West Virginia averageWest Virginia average: 0.5
0 critical citations
0 serious citations
10 moderate citations
5 minor citations
Citations history (last 3 years)
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Dec 02, 2025
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Dec 02, 2025
Corrected
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Dec 02, 2025
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Dec 02, 2025
Corrected
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Dec 02, 2025
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Dec 02, 2025
Corrected
Administration minor citation
Issues related to how the facility is managed, including policies, procedures, and compliance with regulations.
Dec 02, 2025
Issues related to how the facility is managed, including policies, procedures, and compliance with regulations.
Dec 02, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Independent Living around Morgantown The information below is reported by the West Virginia Department of Health and Human Resources, Office of Health Facility Licensure.
Filter by care type
Harmony at Morgantown
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
Morgantown
127
Yes
12
1 Bed / 2 Bed
1
4.7%
-
Tyler Withee
26
6
157
Paramount Senior Living at South Hills
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
Pittsburgh
127
Yes
58
1 Bed / 2 Bed
-
70.9%
-
-
3
0
17
Paramount Senior Living at Bethel Park
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
Bethel Park
125
No
34
1 Bed / 2 Bed
-
78.4%
A+
-
4
0
42
Friendship Village of South Hills
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
Upper St Clair
89
Yes
8
1 Bed / 2 Bed
-
78.4%
-
-
5
0
44
Sunrise of Upper St. Clair
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
Pittsburgh
-
Yes
56
1 Bed / 2 Bed
45
-
A-
-
0
0
0
Living Spaces & Floor Plans
Friendship Village Of South Hills 2 2
Friendship Village Of South Hills3
Friendship Village Of South Hills 4
Friendship Village Of South Hills 3
Places of interest near Friendship Village of South Hills
62.1 miles from city center — 4.8 miles to nearest hospital (St. Clair Hospital)
Calculate Travel Distance to Friendship Village of South Hills
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
193
Employees
98
Contractors
95
Staff to resident ratio
2.27:1
54% better than West Virginia averageWest Virginia average ratio: 1.48:1
Avg staff/day
53
Average shift
7.7 hours
8% worse than West Virginia averageWest Virginia average: 8.4 hours
Total staff hours (quarter)
37,000
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
25
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
6.8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
6.8 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
27
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
108
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hoursThis role is partially covered by contractors.
Contractor staffing
Total hours from contractors
20.7%
7,647 contractor hours this quarter
Certified Nursing Assistant: 58
Registered Nurse: 9
Licensed Practical Nurse: 7
Speech Language Pathologist: 5
Respiratory Therapy Technician: 4
Physical Therapy Assistant: 4
Qualified Social Worker: 3
Physical Therapy Aide: 3
Occupational Therapy Aide: 1
Medical Director: 1
Staff by category
| Certified Nursing Assistant | 50 | 58 | 108 | 15,415 | 91 | 100% | 7.7 |
| Licensed Practical Nurse | 20 | 7 | 27 | 7,742 | 91 | 100% | 8.3 |
| Registered Nurse | 16 | 9 | 25 | 2,870 | 91 | 100% | 6.8 |
| Clinical Nurse Specialist | 5 | 0 | 5 | 1,656 | 64 | 70% | 7.9 |
| Physical Therapy Assistant | 0 | 4 | 4 | 1,637 | 77 | 85% | 7.6 |
| Other Dietary Services Staff | 3 | 0 | 3 | 1,381 | 91 | 100% | 7.5 |
| Qualified Social Worker | 0 | 3 | 3 | 1,176 | 81 | 89% | 7.2 |
| Respiratory Therapy Technician | 0 | 4 | 4 | 1,116 | 77 | 85% | 7.8 |
| Speech Language Pathologist | 0 | 5 | 5 | 953 | 78 | 86% | 6.9 |
| Physical Therapy Aide | 0 | 3 | 3 | 729 | 78 | 86% | 6.5 |
| Occupational Therapy Aide | 0 | 1 | 1 | 520 | 65 | 71% | 8 |
| Administrator | 1 | 0 | 1 | 496 | 62 | 68% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 448 | 56 | 62% | 8 |
| Dietitian | 1 | 0 | 1 | 436 | 55 | 60% | 7.9 |
| Mental Health Service Worker | 1 | 0 | 1 | 400 | 50 | 55% | 8 |
| Medical Director | 0 | 1 | 1 | 26 | 13 | 14% | 2 |
108 Certified Nursing Assistant
% of Days
100%
27 Licensed Practical Nurse
% of Days
100%
25 Registered Nurse
% of Days
100%
5 Clinical Nurse Specialist
% of Days
70%
4 Physical Therapy Assistant
% of Days
85%
3 Other Dietary Services Staff
% of Days
100%
3 Qualified Social Worker
% of Days
89%
4 Respiratory Therapy Technician
% of Days
85%
5 Speech Language Pathologist
% of Days
86%
3 Physical Therapy Aide
% of Days
86%
1 Occupational Therapy Aide
% of Days
71%
1 Administrator
% of Days
68%
1 Nurse Practitioner
% of Days
62%
1 Dietitian
% of Days
60%
1 Mental Health Service Worker
% of Days
55%
1 Medical Director
% of Days
14%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
85 residents
Residents by payment source
Medicare
32 residents (37.6%)
Medicaid
16 residents (18.8%)
Private pay or other
37 residents (43.5%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
CCRC
Part of a Continuing Care Retirement Community offering multiple care levels
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.8
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.8
7% worse than West Virginia averageWest Virginia average: 11.0
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
23.3
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
23.3
In line with West Virginia averageWest Virginia average: 22.2
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
18.1%
Percent of long-stay residents whose need for help with daily activities has increased
18.1%
5% better than West Virginia averageWest Virginia average: 19.0%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
25.6%
Percent of long-stay residents whose ability to move independently worsened
25.6%
21% worse than West Virginia averageWest Virginia average: 21.1%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
26.2%
Percent of low risk long-stay residents who lose control of their bowels or bladder
26.2%
In line with West Virginia averageWest Virginia average: 26.7%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
3.6%
Percent of long-stay residents experiencing one or more falls with major injury
3.6%
13% worse than West Virginia averageWest Virginia average: 3.2%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
6.1%
Percent of long-stay high risk residents with pressure ulcers
6.1%
10% worse than West Virginia averageWest Virginia average: 5.5%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.5%
Percent of long-stay residents with a urinary tract infection
0.5%
70% better than West Virginia averageWest Virginia average: 1.8%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
5.6%
Percent of long-stay residents who lose too much weight
5.6%
15% better than West Virginia averageWest Virginia average: 6.6%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
3.2%
Percent of long-stay residents who have depressive symptoms
3.2%
42% better than West Virginia averageWest Virginia average: 5.5%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
10.8%
Percent of long-stay residents who received an antipsychotic medication
10.8%
37% better than West Virginia averageWest Virginia average: 17.1%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
86.1%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
86.1%
In line with West Virginia averageWest Virginia average: 86.9%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.4%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.4%
In line with West Virginia averageWest Virginia average: 93.5%
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
65.5%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
65.5%
5% worse than West Virginia averageWest Virginia average: 68.8%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.1%
Percent of short-stay residents who newly received an antipsychotic medication
0.1%
92% better than West Virginia averageWest Virginia average: 1.5%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
67.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
67.0%
In line with West Virginia averageWest Virginia average: 68.7%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
24.7%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
24.7%
7% worse than West Virginia averageWest Virginia average: 23.1%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
13.3%
Percentage of short-stay residents who had an outpatient emergency department visit.
13.3%
36% worse than West Virginia averageWest Virginia average: 9.8%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.8%
Percentage of SNF residents who experience falls with major injury during their stay.
0.8%
In line with West Virginia averageWest Virginia average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
42.4%
Percentage of residents at or above expected ability to care for themselves at discharge.
42.4%
21% worse than West Virginia averageWest Virginia average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
53.6%
Rate of successful return to home or community from a skilled nursing facility.
53.6%
6% better than West Virginia averageWest Virginia average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Friendship Village of South Hills based on CMS SNF Cost Reports.
Occupancy Rate
87.4%
↑ 5.2pp vs 2022
Net Income
-$14.3M
↓ ~$6.3M vs 2022
Total Payroll
$16.4M
↑ ~$446.7K vs 2022
Profit Margin
-36.6%
↓ 13.5pp vs 2022
Loading trend charts...
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The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
Financial Aid for West Virginia Seniors
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