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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
At Friendship Village of South Hills, authenticity is at the core of everything they do. This exceptional community offers genuine care in a delightful atmosphere and environment, providing a range of services that encompass assisted living levels of care, memory care therapy, skilled nursing, and rehabilitation. Residents will relish the experience of small-town living and embrace the serenity of their surroundings, knowing that they have access to comprehensive nursing home care when needed.
A dedicated and compassionate staff ensures that every resident’s needs, whether in assisted living or memory care, are attentively met, fostering a sense of comfort and security. Therapies specifically designed for memory care therapy are readily available, promoting cognitive well-being and enhancing the quality of life. Certified medical professionals are on hand around the clock, offering peace of mind and personalized care, especially for those requiring nursing home care. The home epitomizes senior living at its finest, creating an environment where individuals can thrive and truly enjoy their golden years.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 138th out of 203 homes in West Virginia. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 37m per day | ▼ 21% State avg: 47m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 58m per day | ▲ 5% State avg: 55m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 6m per day | ▼ 5% State avg: 2h 12m per day · National avg: 2h 21m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 36m per day | ■ Avg State avg: 3h 31m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 7m per day | ▲ 17% State avg: 6m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 19m per day | ▼ 42% State avg: 33m per day · National avg: 29m per day |
Lower than the West Virginia average: 89.9%Friendship Village of South Hills is legally operated by Lifespace Communities Inc.
Key information about the people who lead and staff this community.
In West Virginia, the Department of Human Services (for assisted living facilities) and the Department of Health (for nursing homes) conduct unannounced inspections to verify adherence to state regulations.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the West Virginia state average. See the nursing homes benchmark below for the typical West Virginia score; higher is better.
Near the West Virginia average for nursing homes.
West Virginia nursing homes benchmark: C+ 77/100
Inspection score: 75 out of 100. Letter grade C. Near the West Virginia average for nursing homes.
A higher number of waivers may indicate the facility relies on staff who don't fully meet standard credential requirements. A lower number may suggest the facility meets staffing qualification standards without exemptions.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the West Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations
| This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 25 | 63 | This facility has 60% fewer total citations than a typical West Virginia nursing home (25 vs. PA avg 63).↓ 60% better |
|
Citations per year
Average citations per year since 2021.
| 5 | 12.6 | This facility has 60% fewer citations per year than a typical West Virginia nursing home (5 vs. PA avg 12.6).↓ 60% better |
|
Citations per inspection
Average citations per inspection.
| 1.9 | 5.7 | This facility has 67% fewer citations per inspection than a typical West Virginia nursing home (1.9 vs. PA avg 5.7).↓ 67% better |
Inspections
| This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 13 | 11 | This facility has 18% more total inspections than a typical West Virginia nursing home (13 vs. PA avg 11).↑ 18% worse |
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 6 | 8 | This facility has 25% fewer inspections with citations than a typical West Virginia nursing home (6 vs. PA avg 8).↓ 25% better |
|
Inspection citation rate
Percentage of inspections that resulted in at least one citation.
| 46% | 73% | This facility has 27 percentage points lower inspection citation rate than a typical West Virginia nursing home (46% vs. PA avg 73%).↓ 27% better |
Complaints & Investigations
| This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 7 | 4 | This facility has 75% more total complaints than a typical West Virginia nursing home (7 vs. PA avg 4).↑ 75% worse |
|
Complaints per year
Average complaints per year since 2021.
| 1.4 | 0.8 | This facility has 75% more complaints per year than a typical West Virginia nursing home (1.4 vs. PA avg 0.8).↑ 75% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on December 2, 2025, identified deficiencies related to neglect causing a resident’s skin tear requiring sutures and inadequate supervision to prevent accidents. Earlier inspections showed a pattern of issues including failure to report and notify about abuse, inadequate resident care and supervision, improper medication management, and incomplete documentation. Complaint investigations substantiated neglect and abuse, including verbal abuse and failure to follow transfer protocols, with staff removed or retrained as corrective actions. Enforcement actions such as fines or license suspensions were not listed in the available reports. The facility’s inspection history shows recurring concerns with resident safety and abuse prevention, with some plans of correction accepted and implemented but deficiencies persisting over time.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsWest Virginia average 4.8
Last Health inspection on Dec 2025
West Virginia average 43.1
West Virginia average 9.25
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 15 citations resulted from standard inspections.
100% better than West Virginia averageWest Virginia average: 0.8
100% better than West Virginia averageWest Virginia average: 0.5
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
47% better than West Virginia average
11% worse than West Virginia average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.2 hoursThis role is partially covered by contractors.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.1 hoursThis role is partially covered by contractors.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hoursThis role is partially covered by contractors.
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
7,535 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 52 | 40 | 92 | 15,266 | 92 | 100% | 8 |
| Licensed Practical Nurse | 16 | 22 | 38 | 6,023 | 92 | 100% | 8.1 |
| Registered Nurse | 19 | 4 | 23 | 3,923 | 92 | 100% | 7.2 |
| Physical Therapy Assistant | 0 | 7 | 7 | 1,596 | 90 | 98% | 6.1 |
| Other Dietary Services Staff | 3 | 0 | 3 | 1,349 | 92 | 100% | 7.4 |
| Clinical Nurse Specialist | 4 | 0 | 4 | 1,289 | 65 | 71% | 7.6 |
| Qualified Social Worker | 0 | 4 | 4 | 989 | 87 | 95% | 5.5 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 934 | 87 | 95% | 5.6 |
| Physical Therapy Aide | 0 | 2 | 2 | 682 | 69 | 75% | 5.6 |
| Speech Language Pathologist | 0 | 3 | 3 | 593 | 68 | 74% | 6.7 |
| Occupational Therapy Aide | 0 | 1 | 1 | 512 | 64 | 70% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 480 | 60 | 65% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 464 | 58 | 63% | 8 |
| Administrator | 1 | 0 | 1 | 440 | 55 | 60% | 8 |
| Dietitian | 1 | 0 | 1 | 436 | 55 | 60% | 7.9 |
| Medical Director | 0 | 1 | 1 | 39 | 13 | 14% | 3 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.8
7% worse than West Virginia averageWest Virginia average: 11.0
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
23.3
In line with West Virginia averageWest Virginia average: 22.2
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
18.1%
5% better than West Virginia averageWest Virginia average: 19.0%
Percent of long-stay residents whose ability to move independently worsened
25.6%
21% worse than West Virginia averageWest Virginia average: 21.1%
Percent of low risk long-stay residents who lose control of their bowels or bladder
26.2%
In line with West Virginia averageWest Virginia average: 26.7%
Percent of long-stay residents experiencing one or more falls with major injury
3.6%
13% worse than West Virginia averageWest Virginia average: 3.2%
Percent of long-stay high risk residents with pressure ulcers
6.1%
10% worse than West Virginia averageWest Virginia average: 5.5%
Percent of long-stay residents with a urinary tract infection
0.5%
70% better than West Virginia averageWest Virginia average: 1.8%
Percent of long-stay residents who lose too much weight
5.6%
15% better than West Virginia averageWest Virginia average: 6.6%
Percent of long-stay residents who have depressive symptoms
3.2%
42% better than West Virginia averageWest Virginia average: 5.5%
Percent of long-stay residents who received an antipsychotic medication
10.8%
37% better than West Virginia averageWest Virginia average: 17.1%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
86.1%
In line with West Virginia averageWest Virginia average: 86.9%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.4%
In line with West Virginia averageWest Virginia average: 93.5%
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
65.5%
5% worse than West Virginia averageWest Virginia average: 68.8%
Percent of short-stay residents who newly received an antipsychotic medication
0.1%
92% better than West Virginia averageWest Virginia average: 1.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
67.0%
In line with West Virginia averageWest Virginia average: 68.7%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
24.7%
7% worse than West Virginia averageWest Virginia average: 23.1%
Percentage of short-stay residents who had an outpatient emergency department visit.
13.3%
36% worse than West Virginia averageWest Virginia average: 9.8%
Percentage of SNF residents who experience falls with major injury during their stay.
0.8%
In line with West Virginia averageWest Virginia average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
42.4%
21% worse than West Virginia averageWest Virginia average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
53.6%
6% better than West Virginia averageWest Virginia average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
24% of new residents, usually for short-term rehab.
75% of new residents, often for short stays.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
85Residents meet regularly to discuss policies, care quality, and activities
Part of a Continuing Care Retirement Community offering multiple care levels
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Friendship Village of South Hills based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #38 / 205Payroll — State benchmarkedThis home is ranked 38th out of 205 homes in Pennsylvania. Shows total annual staff payroll benchmarked to the Pennsylvania average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Pets Allowed
Housing Options: 1 Bed / 2 Bed
Building Type: 3-story
Transportation Services
Fitness and Recreation
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
62.1 miles from city center
Estimated distance in miles from Upper St Clair's city center to Friendship Village of South Hills's address, calculated via Google Maps.
— 4.8 miles to nearest hospital (St. Clair Hospital)
Add your location
Friendship Village of South Hills is located in Upper St Clair, West Virginia.
Here are the financial assistance programs available to residents in West Virginia.
| Friendship Village of South Hills |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Upper St Clair (Boyce) | 102 | 78.4% | 0% | 3.93 | +3% | -5% | $0 | 15 | 5.0 | - | 79 | 8 | Dina Stover | $32.0M | $16.4M | 51.1% | 395688 | ||||
| Harmony at Morgantown |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Morgantown | 127 | 4.7% | -95% | 3.38 | -14% | -7% | $131.2k | 30 | 10.0 | 3 | 6 | 12 | Pamela Myers | $14.9M | $883.1k | 5.9% | 515125 |
Friendship Village of South Hills is in the Boyce neighborhood of Upper St Clair.
The legal owner and operator of Friendship Village of South Hills is Lifespace Communities Inc.
Friendship Village of South Hills has a walk score of 8. Car-dependent. Most errands require a car, with limited nearby walkable options.
According to PA state health department records, Friendship Village of South Hills's license number is 450770.
According to PA state health department records, Friendship Village of South Hills's license expires on November 18, 2026.
Friendship Village of South Hills's occupancy is 78%.
Friendship Village of South Hills is registered as a non-profit in PA.
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