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Nursing Home in Gallatin

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Gallatin Center for Rehabilitation and Healing

Nursing Home in Gallatin

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Gallatin Center for Rehabilitation and Healing

438 N Water Ave, Gallatin, TN 37066 View map
Overview of Gallatin Center for Rehabilitation and Healing

Experience the care and warmth of Gallatin Center for Rehabilitation and Healing, a close-knit skilled nursing community dedicated to serving residents with personalized care located in Gallatin, TN. This premier community offers a revitalizing environment where Renewal truly happens, providing a five-star rehabilitation experience in a tranquil and state-of-the-art setting. The center provides thoughtfully designed living spaces, tailored for privacy and ease, inviting residents to feel truly at home.

With a full continuum of care, this community offers daily physical, occupational, and speech therapy, 24/7 skilled nursing, and specialized services such as respiratory care and wound care. The highly trained healthcare team strives to nurture each resident’s physical and emotional well-being, helping them reach their fullest potential in a compassionate and supportive environment.

(615) 452-2322

Managed by Adrienne Green

Administrator

Adrienne Green, LNHA, serves as the Administrator at Gallatin Center for Rehabilitation and Healing. She leads a dedicated team focused on compassionate care and holistic well-being, ensuring patients receive not only physical healing but also emotional support through kindness and attentiveness.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
2/5
Tennessee average: 3.1/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
2/5
Tennessee average: 2.9/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
1/5
Tennessee average: 2.5/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
5/5
Tennessee average: 3.7/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
3h 13m per day

This home provides 12% less nursing time per resident than the Tennessee average.

Tennessee average: 3h 40m per day

Staffing hours breakdown

Info Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Staff type Facility State avg National avg
Registered Nurse (RN) Info Registered nurse hours per resident per day. 27m per day 37m per day 41m per day
Nurse Aide Info Nurse aide hours per resident per day. 2h 10m per day 2h 9m per day 2h 21m per day
Total Nursing (Weekend) Info Total number of nurse staff hours per resident per day on weekends. 3h 6m per day 3h 21m per day 3h 26m per day
Physical Therapist Info Physical therapist staff hours per resident per day. 4m per day 5m per day 4m per day
RN (Weekend) Info Registered nurse hours per resident per day on weekends. 16m per day 25m per day 29m per day

Capacity and availability

High-capacity home

May provide extensive amenities, services and programs.

Total beds 207

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the Tennessee average
Occupancy rate 92%
Residents per day (avg) 196
Occupancy rate
92%
Residents per day (avg)
196

Who this home usually serves

TYPE OF STAY

Mostly long-term care residents

Most residents stay for extended periods and receive ongoing daily care.

Might be optimal for
Long-term daily care Ongoing support needs

Breakdown by payment type

Medicare

23% of new residents, usually for short-term rehab.

Typical stay 2 months

Private pay

21% of new residents, often for short stays.

Typical stay 5 - 6 months

Medicaid

55% of new residents, often for long-term daily care.

Typical stay 8 - 9 months

Finances and operations

Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$24.9M
Profit
$77.3K
Privately-owned community Operated by a partnership between two or more business owners.
Home revenue
$24,852,644.00
Profit
$77,305.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$7.9M
31.9% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$16.8M
Total costs $24.8M
Bed community size
207-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Years in operation
34 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 67 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating
BBB Rating: B- (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

License Details

Facility TypeNursing Home
StatusLicensed
IssuanceJanuary 7, 1992
ExpirationDecember 21, 2026

Additional Licensing Details

License Number00000267
CMS Certification Number445183

Ownership & Operating Entity

Gallatin Center for Rehabilitation and Healing is legally operated by Gallatin Center for Rehabilitation and H, and administrated by Adrienne Green.

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactMr. Carl Cottrill, Administrator

What does this home offer?

Accepts Medicaid icon
Accepts Medicaid icon

Accept Medicaid: Yes

Total residents icon
Total residents icon

Total Residents: 207

Building type icon
Building type icon

Building Type: Single-story

Types of Care at Gallatin Center for Rehabilitation and Healing

Nursing Home
Contact Gallatin Center for Rehabilitation and Healing

Inspection History

In Tennessee, the Department of Health, Division of Health Care Facilities performs unannounced inspections and investigations to ensure facilities provide high-quality resident care.

3 visits/inspections

1 visits/inspections triggered by complaints

2 routine inspections

Results

3 with issues

0 without issues

Tennessee average: 9 complaint visits

Latest inspection

Date April 24, 2025
Routine

24 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Tennessee average: 17 deficiencies

Health Inspection History

Inspections
Total health inspections 3

Tennessee average 3.5


Last Health inspection on Apr 2025

Total health citations 25

Tennessee average 15.4

Citations per inspection
8.33

Tennessee average 4.39


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

All 25 citations resulted from standard inspections.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Tennessee average

Tennessee average: 1.1


Serious Health citations More info 0
100% better than Tennessee average

Tennessee average: 0.6

0 critical citations More info Tennessee average: 1.1

0 serious citations More info Tennessee average: 0.6

25 moderate citations More info Tennessee average: 13.7

0 minor citations More info Tennessee average: 0.1
Citations history (last 3 years)
Abuse/Neglect moderate citation Info Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment. Apr 24, 2025
Corrected

Infection Control moderate citation Info Issues related to preventing and controlling infections, including hygiene practices and safety protocols. Apr 24, 2025
Corrected

Pharmacy moderate citation Info Issues related to medication management, including how drugs are stored, administered, and monitored. Apr 24, 2025
Corrected

Pharmacy moderate citation Info Issues related to medication management, including how drugs are stored, administered, and monitored. Apr 24, 2025
Corrected

Compare Nursing Homes around Gallatin The information below is reported by the Tennessee Department of Health, Division of Health Care Facilities.

2 facilities compared · CMS & TN Dept. of Health data · Updated Apr 2026

Filter by care type
Gallatin Center for Rehabilitation and Healing
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Gallatin
207
92.0%
+26%
3.22
-18%
-11%
0
25
8.3
0
196
B-
67
Gallatin Tn Ventures Llc
$23.0M
$7.9M
34.5%
445183
Charter Senior Living of Gallatin
-
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Gallatin
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Places of interest near Gallatin Center for Rehabilitation and Healing

Address 0.6 miles from city center

Address 438 N Water Ave, Gallatin, TN 37066

Calculate Travel Distance to Gallatin Center for Rehabilitation and Healing

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Address

Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 392
Employees 200
Contractors 192
Staff to resident ratio 2.03:1
13% better than Tennessee average

Tennessee average ratio: 1.79:1

Avg staff/day 101
Average shift 8.9 hours
7% better than Tennessee average

Tennessee average: 8.3 hours

Total staff hours (quarter) 81,924
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 28
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.3 hours

This role is partially covered by contractors.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 86
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.2 hours

This role is partially covered by contractors.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 214
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.4 hours

This role is partially covered by contractors.

Contractor staffing

Total hours from contractors

13%

10,661 contractor hours this quarter

Certified Nursing Assistant: 132 Licensed Practical Nurse: 50 Registered Nurse: 9 Physical Therapy Assistant: 1
Staff by category
Certified Nursing Assistant8213221437,84691100%9.4
Licensed Practical Nurse36508617,74691100%9.2
Registered Nurse199284,92191100%9.3
RN Director of Nursing9093,7467481%8.3
Other Dietary Services Staff6062,43191100%7.8
Speech Language Pathologist7072,2938998%7.4
Physical Therapy Aide6062,1808796%7.6
Medication Aide/Technician4042,0879099%9.5
Mental Health Service Worker3031,6137380%8.5
Clinical Nurse Specialist4041,5307886%6.8
Respiratory Therapy Technician5051,1437481%7.6
Physical Therapy Assistant6178887886%6.4
Qualified Social Worker5057968088%5.6
Occupational Therapy Aide3036996066%8.3
Administrator1015126470%8
Qualified Activities Professional2025116470%8
Nurse Practitioner1014966268%8
Dietitian1014886167%8
214 Certified Nursing Assistant
% of Days 100%
86 Licensed Practical Nurse
% of Days 100%
28 Registered Nurse
% of Days 100%
9 RN Director of Nursing
% of Days 81%
6 Other Dietary Services Staff
% of Days 100%
7 Speech Language Pathologist
% of Days 98%
6 Physical Therapy Aide
% of Days 96%
4 Medication Aide/Technician
% of Days 99%
3 Mental Health Service Worker
% of Days 80%
4 Clinical Nurse Specialist
% of Days 86%
5 Respiratory Therapy Technician
% of Days 81%
7 Physical Therapy Assistant
% of Days 86%
5 Qualified Social Worker
% of Days 88%
3 Occupational Therapy Aide
% of Days 66%
1 Administrator
% of Days 70%
2 Qualified Activities Professional
% of Days 70%
1 Nurse Practitioner
% of Days 68%
1 Dietitian
% of Days 67%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
193 residents
Residents by payment source
Medicare
25 residents (13%)
Medicaid
146 residents (75.6%)
Private pay or other
22 residents (11.4%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 8.1
22% better than Tennessee average

Tennessee average: 10.5

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 12.0
39% better than Tennessee average

Tennessee average: 19.5

Long-stay resident measures
Significantly above average Tennessee avg: 3.9 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 12.6%
21% better than Tennessee average

Tennessee average: 16.0%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 13.7%
37% better than Tennessee average

Tennessee average: 21.7%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 9.7%
53% better than Tennessee average

Tennessee average: 20.7%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 4.6%
25% worse than Tennessee average

Tennessee average: 3.7%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 4.7%
14% better than Tennessee average

Tennessee average: 5.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.5%
78% better than Tennessee average

Tennessee average: 2.1%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 5.1%
18% better than Tennessee average

Tennessee average: 6.3%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 5.3%
52% better than Tennessee average

Tennessee average: 11.0%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 10.5%
37% better than Tennessee average

Tennessee average: 16.5%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.4%
11% better than Tennessee average

Tennessee average: 89.9%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 93.3%
In line with Tennessee average

Tennessee average: 94.5%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 0.70
56% better than Tennessee average

Tennessee average: 1.58

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 0.44
72% better than Tennessee average

Tennessee average: 1.57

Short-stay resident measures
Average Tennessee avg: 3.4 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 94.4%
18% better than Tennessee average

Tennessee average: 79.7%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.0%
100% better than Tennessee average

Tennessee average: 1.7%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 84.3%
6% better than Tennessee average

Tennessee average: 79.8%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 22.3%
In line with Tennessee average

Tennessee average: 22.2%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 9.3%
17% better than Tennessee average

Tennessee average: 11.2%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 1.7%
117% worse than Tennessee average

Tennessee average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 56.5%
5% better than Tennessee average

Tennessee average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 45.1%
11% worse than Tennessee average

Tennessee average: 50.6%

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CHOICES Program

TN Medicaid CHOICES

Age 65+ or disabled, Tennessee resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Managed care model; high rural demand.

Tennessee Options for Community Living

TN Options

Age 60+, Tennessee resident, at risk of nursing home.

~$2,000/month (individual, varies).

$5,000 (individual).

Limited funding; rural/urban balance.

Medicare Savings Program (MSP)

Tennessee Medicare Savings Program

Age 65+ or disabled, TN resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; includes Extra Help for Part D; no waitlist.

Low-Income Home Energy Assistance Program (LIHEAP)

Tennessee LIHEAP

Age 60+ prioritized, TN resident, low-income household.

~$3,970/month (individual, 185% FPL).

Not assessed; income-focused.

Covers gas, electric, propane; emergency aid available.

Family Caregiver Support Program (FCSP)

Tennessee Family Caregiver Support Program

Caregivers of 60+ needing care or 55+ caregivers of others; TN resident; functional needs (2+ ADLs).

No strict cap; prioritizes low-income (~$24,980/year).

Not assessed; need-based.

Includes grandparent caregivers; high rural demand.

Senior Community Service Employment Program (SCSEP)

Tennessee SCSEP

Age 55+, unemployed, low-income, TN resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents; AARP/Goodwill partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

Tennessee VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, TN resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran population; supports rural/urban care needs.

Elderly Nutrition Program

Tennessee Elderly Nutrition Program

Age 60+, TN resident; no income limit but prioritizes low-income.

None; donations encouraged.

Not assessed.

Serves ~50,000 annually; 200+ congregate sites plus Meals on Wheels.

Property Tax Relief Program

Tennessee Property Tax Relief Program

Age 65+, TN resident, homeowner/renter (or widow/er 50+, disabled 18+).

~$45,000/year (household, excludes half of Social Security).

Not assessed; income-focused.

Rebates up to $1,000; serves ~100,000 annually.