Inspection Reports for George Anne Home

To follow up on deficiencies cited on 7/31/25, 8/5/25 and 8/14/25, the Licensing Program Analyst met with the administrator and licensee to review documents submitted as corrections.

Several deficiencies remain uncorrected, including immediate risk issues related to personal rights and false claims, as well as multiple potential risk deficiencies involving pre-admission appraisals, staff training, health screenings, medication management, and storage of client records.

This case management visit was initiated in response to information obtained during a phone call with a resident's responsible party, as deficiencies of the California Code of Regulations, Title 22, occurred.

The facility was found to have committed Type A deficiencies including making false claims by staff obtaining personal and confidential information through false statements, and failure to safeguard resident records confidentiality by sharing unsolicited personal information via text to another client's responsible party, posing immediate health, safety, or personal rights risks to clients in care.

The visit was complaint-related, initiated due to information from a resident's responsible party. The report documents substantiated Type A deficiencies posing immediate risks.

To follow up on deficiencies cited on 7/31/25 and 8/5/25, including review of corrections submitted to the licensing office on 8/13/25.

Some deficiencies cited previously were corrected and acknowledged, including updates to medical reports, postural supports, resident records, personnel requirements, and incidental medical care. However, several deficiencies cited on 7/31/25 and 8/5/25 still exist as plans of correction were not submitted to the licensing agency.

To follow up on deficiencies cited during the annual inspection on 2025-07-31, to verify corrections were made by 2025-08-04.

One deficiency related to Administrator Qualifications & Duties was corrected, confirming the administrator holds a current RCFE certificate. However, a deficiency regarding the facility serving a bedridden client, which it is not licensed to serve, still exists and a civil penalty is being assessed.

To complete the annual inspection of 7/31/25, including review of centrally stored medication records and staff training records, although training records were not available for review.

Multiple and repeated deficiencies were cited related to staff training documentation, health screenings, medication administration, personal rights, and storage of medications and records. These deficiencies pose potential or immediate health, safety, or personal rights risks to clients in care.

The inspection was a required unannounced 1-year annual evaluation visit to assess compliance with licensing requirements for the George Anne Home facility.

Multiple Type B deficiencies were cited related to licensing compliance including operation beyond licensed capacity limits, missing pre-admission appraisals, lack of staff training documentation, incomplete emergency drill records, missing physician orders for postural supports, outdated or missing medical reappraisals, incomplete resident emergency contact information, inadequate resident medical records, lack of certified administrator, incomplete personnel records, insufficient first aid training for staff, and absence of a first aid manual in the facility.

The inspection was a required unannounced 1-year annual inspection to evaluate compliance with California Code of Regulations and facility licensing requirements.

Multiple deficiencies were cited related to maintenance, medication storage, personnel health screenings, staff training, client records, emergency preparedness, and facility safety. Plans of correction were requested with due dates for all deficiencies.

The inspection was an unannounced complaint investigation visit triggered by allegations that staff were denying POA visits to the facility and that residents were required to go to bed early.

The investigation found the allegations to be unfounded after interviews and records review. POA visits were not denied, though visit frequency and duration had changed, and residents were not forced to go to bed early; most preferred early bedtimes.

The complaint alleged staff were denying POA visits and forcing residents to go to bed early. The investigation determined these allegations to be unfounded.

The visit was conducted as a Case Management - Annual Continuation to review client records and continue the annual inspection from 7/17/23.

No deficiencies related to client records were cited during this inspection.

Unannounced complaint investigation visit conducted due to multiple allegations received on 2022-01-27 regarding staff handling, feeding, medication administration, and resident care.

The investigation found most allegations unsubstantiated based on client records and staff interviews, except for one substantiated allegation where the administrator recorded a resident's behavior without consent and sent the video to a medical professional without written consent from the responsible party, violating confidentiality rights.

The complaint investigation was triggered by allegations including rough handling of a resident, improper feeding, unauthorized medication administration, failure to meet resident needs, and making a video of a resident without consent. Most allegations were unsubstantiated except the video recording without consent, which was substantiated.

The inspection was a required unannounced 1-year visit to evaluate compliance with regulations for the George Anne Home facility.

The inspection identified multiple deficiencies including hot water temperature exceeding regulatory limits, unsafe storage of chemicals and medications accessible to clients, presence of staff without criminal record clearance, and a lack of personal privacy due to storage of equipment in a client's room. Plans of correction were submitted with due dates and some deficiencies were corrected during the visit.

The visit was conducted as a complaint investigation to review facility conditions and client files.

No deficiencies were cited during the investigation. Observations included the designation of a former office as a private client room, renovation of the garage into a staff apartment with two bunk beds in the main living area, and two unsecured detached storage sheds in the backyard.

The visit was complaint-related, but no deficiencies were cited and the complaint was not substantiated.