Inspection Reports for Good Shepherd Lutheran Community
2242 Wright St, Blair, NE 68008, United States, NE, 68008
Back to Facility ProfileDeficiencies (last 13 years)
Deficiencies (over 13 years)
11.1 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
164% worse than Nebraska average
Nebraska average: 4.2 deficiencies/yearDeficiencies per year
24
18
12
6
0
Census
Latest occupancy rate
67% occupied
Based on a March 2020 inspection.
This facility has shown a decline in demand based on occupancy rates.
Census over time
Notice
Capacity: 84
Deficiencies: 0
Apr 3, 2025
Visit Reason
This document serves to verify that Good Shepherd Lutheran Home's SNF/NF dual certification license is valid through the renewal date and includes the nursing home licensure renewal application.
Findings
The document confirms licensure renewal status and includes ownership information, facility capacity, and accreditation certifications. No inspection findings or deficiencies are reported.
Report Facts
Total licensed beds: 84
Renewal application date: Apr 3, 2025
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Candace Gibson | Administrator | Named on the licensure renewal application. |
| Heather Skelton | Director of Nursing | Named on the licensure renewal application. |
| Matisyohu Herzka | Authorized Representative | Signed the renewal application. |
| Abraham Schreiber | Authorized Representative | Signed the renewal application. |
Inspection Report
Renewal
Capacity: 84
Deficiencies: 0
Mar 11, 2022
Visit Reason
The document is a Nursing Home Licensure Renewal Application and certification verifying that Good Shepherd Lutheran Home is licensed through the renewal date indicated on the renewal card.
Findings
The document confirms that Good Shepherd Lutheran Home meets statutory requirements for SNF/NF dual certification and includes licensure renewal information, ownership details, and certification of compliance with applicable rules and regulations.
Report Facts
Total licensed beds: 84
Renewal license fee: 1750
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Sharon Colling | Administrator | Named in Nursing Home Licensure Renewal Application |
| Savanna Gomez | Director of Nursing | Named in Nursing Home Licensure Renewal Application |
| Sean Tyler | Authorized Representative | Signed Nursing Home Licensure Renewal Application |
| Judy Hansen | Authorized Representative | Signed Nursing Home Licensure Renewal Application |
Inspection Report
Renewal
Capacity: 84
Deficiencies: 0
Mar 30, 2021
Visit Reason
The document is a Nursing Home Licensure Renewal Application and certification verifying that Good Shepherd Lutheran Home is licensed through the date indicated on the renewal card.
Findings
The document certifies that Good Shepherd Lutheran Home meets statutory requirements for licensure renewal as a skilled nursing facility with specified therapy services. It includes ownership, accreditation, and facility capacity details.
Report Facts
Number of beds to be relicensed: 84
Renewal Licensure Fees: 1750
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Sharon Colling | Administrator | Named in Nursing Home Licensure Renewal Application |
| Danielle Perryman | Director of Nursing | Named in Nursing Home Licensure Renewal Application |
Notice
Census: 56
Capacity: 84
Deficiencies: 0
Mar 30, 2020
Visit Reason
This document serves as a license renewal certification and renewal application for Good Shepherd Lutheran Home, verifying the facility's licensure status and capacity.
Findings
The documents confirm that Good Shepherd Lutheran Home meets statutory requirements for SNF/NF dual certification with a licensed capacity of 84 beds and a current census of 56 residents.
Report Facts
Licensed Capacity: 84
Current Census: 56
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Amy Getty | Director of Nursing | Named in the Nursing Home Licensure Renewal Application. |
| Sharon K. Colling | Administrator | Named in the Nursing Home Licensure Renewal Application. |
Inspection Report
Complaint Investigation
Deficiencies: 0
Jan 16, 2019
Visit Reason
An unannounced visit was conducted to investigate a complaint at Good Shepherd Lutheran Home regarding allegations that the facility failed to follow practitioner's orders, ensure residents had access to call lights, and assist residents with pain management.
Findings
The investigation found that the facility was in compliance with relevant regulations for all allegations: practitioners' orders were followed, residents had access to call lights, and residents were assisted with pain management.
Complaint Details
The complaint allegations were not substantiated as the facility was found compliant in all areas investigated.
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Connie Vogt | Program Manager | Signed the report as Program Manager - Office of LTC Facilities - Licensure Unit - Division of Public Health |
Inspection Report
Complaint Investigation
Deficiencies: 0
Jul 2, 2018
Visit Reason
An unannounced visit was conducted to investigate a complaint that the facility fails to provide care and services to prevent injury.
Findings
The facility was found to provide care and services to prevent injury based on interviews, record reviews, and observations. The residents were receiving interventions to prevent injuries, and the facility was in compliance with regulations.
Complaint Details
The complaint alleged failure to provide care and services to prevent injury. The allegation was not substantiated as the facility was found in compliance.
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Dan Taylor | RN, Training Coordinator | Signed the report and identified as representative of the Office of LTC Facilities - Licensure Unit - Division of Public Health |
Inspection Report
Complaint Investigation
Census: 51
Capacity: 84
Deficiencies: 20
Jun 18, 2018
Visit Reason
An unannounced visit was conducted to investigate a complaint and annual survey at Good Shepherd Lutheran Home on June 18-21, 2018, by representatives of the Department of Health and Human Services Division of Public Health.
Findings
The complaint investigation found the facility was in compliance with allegations related to injury prevention, property accounting, and resident dignity. A late report of neglect was identified but no deficiency was written due to corrective action. The annual survey identified multiple deficiencies related to immunizations, life safety code violations including means of egress, fire safety, emergency lighting, fire alarm and sprinkler systems, fire drills, and electrical safety.
Complaint Details
The complaint allegations included failure to put interventions in place to prevent injuries, failure to ensure residents' property is accounted for, failure to treat residents with respect and dignity, and failure to immediately report allegations of abuse. The facility was found compliant on all but one late reporting of neglect allegation, which was corrected and no deficiency was cited.
Deficiencies (20)
| Description |
|---|
| Facility failed to ensure 1 resident was offered pneumonia vaccine. |
| Stop signs were affixed to exit doors delaying evacuation. |
| Facility failed to post correct code to unlock magnetically locked door. |
| Facility failed to conduct required emergency lighting tests monthly and annually. |
| Facility failed to post 'NO EXIT' signs at doors mistaken for exits. |
| Facility failed to provide smoke resistant enclosure for hazardous areas; holes in walls and doors and door not latching properly. |
| Facility failed to train kitchen staff on grease fire procedures and failed to ensure fire suppression tank hydrostatic testing every 12 years. |
| Facility failed to provide automatic fire sprinkler coverage for combustible wood canopy. |
| Facility failed to conduct 5-year internal pipe and valve inspection and failed to ensure fire sprinklers had escutcheon rings. |
| Facility failed to provide complete fire watch policy including notification to State Fire Marshal. |
| Facility failed to provide automatic fire sprinkler coverage for combustible wood canopy. |
| Facility failed to ensure corridor walls resist smoke transfer; unsealed pipe penetrations. |
| Facility failed to ensure corridor doors resist passage of smoke; door failed to latch. |
| Facility failed to ensure corridor doors resist passage of smoke; trash can blocked door preventing latching. |
| Facility failed to have a smoke compartment evacuation plan. |
| Facility failed to conduct fire drills quarterly on each shift. |
| Facility failed to implement testing and inspection program for fire rated doors. |
| Facility allowed use of portable electric space heater without documentation that heating element did not exceed 212°F. |
| Facility failed to ensure emergency generator was tested monthly at 30% load for 30 minutes and failed to provide natural gas supplier letter. |
| Facility failed to repair or replace electrical receptacle with broken blade. |
Report Facts
Facility census: 51
Total licensed capacity: 84
Deficiencies cited: 19
Fire drill frequency: 4
Emergency lighting test duration: 90
Emergency lighting test duration: 30
Generator load test duration: 30
Generator load bank test duration: 120
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Mary Powell | Administrator | Named as facility administrator and involved in interviews and findings |
| Dan Taylor | RN, Training Coordinator | Signed complaint investigation letter |
| Ron Handke | Customer Relations Representative | Provided natural gas reliability letter |
| Tyler Rohach | President | Provided natural gas delivery letter |
Inspection Report
Renewal
Capacity: 84
Deficiencies: 0
Feb 26, 2018
Visit Reason
The document is a Nursing Home Licensure Renewal Application and related materials for Good Shepherd Lutheran Home, indicating the facility's license renewal process and certification status.
Findings
The documents confirm the facility's licensure renewal status, bed certifications, and occupancy permit. No inspection deficiencies or findings are reported.
Report Facts
Number of beds to be relicensed: 84
Maximum occupancy: 84
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Kelley Seitz | Administrator | Named in Nursing Home Licensure Renewal Application and Bed Certifications Report |
| LeAndrea Bowman | Director of Nursing | Named in Nursing Home Licensure Renewal Application and Administrative Staff listing |
Notice
Deficiencies: 0
Jun 13, 2017
Visit Reason
The notice was issued to inform Good Shepherd Lutheran Home of disciplinary action placing their license on probation for 180 days starting June 28, 2017, due to failure to identify causal factors to prevent resident falls.
Findings
The facility violated licensure regulations related to accidents by failing to identify causal factors to prevent resident falls, resulting in probation and requirements to submit a Plan of Correction and biweekly reports on residents with accidents.
Report Facts
Probation period: 180
Report due date: Jun 10, 2017
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Thomas L Williams | Chief Medical Officer, Director, Division of Public Health | Signed the Notice of Disciplinary Action |
| Becky Wisell | Administrator, Licensure Unit | Signed the Notice of Disciplinary Action |
| Linda Stenvers | Staff Assistant II, Office of Long Term Care Facilities | Certified service of the Notice |
| Dan Taylor | RN, Training Coordinator, Office of Long Term Care Facilities | Signed letter terminating probation on January 3, 2018 |
Inspection Report
Complaint Investigation
Census: 72
Deficiencies: 1
May 31, 2017
Visit Reason
An unannounced visit was conducted to investigate a complaint survey at Good Shepherd Lutheran Home regarding failure to investigate causative factors in falls and effectiveness of elopement prevention interventions.
Findings
The facility failed to investigate causative factors following resident falls affecting 3 of 4 residents reviewed, with no interventions put in place to prevent recurrence. Interventions to prevent elopement were found to be effective with no violation. The facility census was 72.
Complaint Details
The complaint alleged the facility failed to investigate causative factors in falls and failed to ensure interventions were effective in elopement prevention. The investigation confirmed failure in fall investigations but found no violation regarding elopement prevention.
Severity Breakdown
SS=G: 1
Deficiencies (1)
| Description | Severity |
|---|---|
| Failure to investigate causative factors following resident falls and failure to implement interventions to prevent recurrence. | SS=G |
Report Facts
Facility census: 72
Residents sampled for fall investigation: 4
Residents sampled for elopement prevention: 3
Resident 2 BIMS Score: 3
Resident 2 Morse Fall Scale score: 75
Resident 3 BIMS Score: 11
Resident 3 Morse Fall Scale score: 90
Resident 4 BIMS Score: 13
Resident 4 Morse Fall Scale score: 90
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Eve Lewis | RNC, Program Manager - Office of LTC Facilities - Licensure Unit - Division of Public Health - DHHS | Signed letter regarding complaint investigation |
| LPN A | Observed Resident 2 fall and noted lack of interventions | |
| Medication Aide B | Provided information on Resident 3's care and fall risk | |
| LPN C | Commented on Resident 4's fall as a freak occurrence | |
| Assistant Director of Nursing | ADON | Interviewed regarding fall investigations and interventions |
| Director of Nursing | DON | Interviewed regarding fall investigations and confirmed lack of causal factor identification |
Inspection Report
Annual Inspection
Census: 72
Capacity: 84
Deficiencies: 22
Apr 20, 2017
Visit Reason
An unannounced visit was conducted to investigate a complaint and annual survey at Good Shepherd Lutheran Home on April 17-20, 2017 by the Department of Health and Human Services Division of Public Health.
Findings
The facility was found to be in compliance with staff credential requirements. Deficiencies were cited related to failure to notify physician of significant weight loss, housekeeping and maintenance issues, incomplete comprehensive assessments and care plans, failure to maintain nutrition status, unnecessary drug use, food service sanitation, medication storage and labeling, fire safety code violations including means of egress obstructions, fire door malfunctions, sprinkler system issues, emergency lighting deficiencies, electrical system problems, and lack of staff training on fire safety procedures.
Complaint Details
Complaint allegation was that the facility failed to ensure staff had required credentials. The facility was found to be in compliance with this allegation.
Severity Breakdown
SS=E: 11
SS=F: 7
SS=D: 5
SS=G: 1
SS=L: 1
Deficiencies (22)
| Description | Severity |
|---|---|
| Failed to notify physician of significant weight loss for Resident 73. | SS=D |
| Failed to ensure working ventilation system in 20 of 46 resident bathrooms and fire doors and walls in 4 resident bathrooms were in good condition. | SS=E |
| Failed to ensure MDS was accurately coded related to terminal prognosis for Resident 12. | SS=D |
| Failed to develop comprehensive care plans for Residents 13, 78, and 81 related to high risk medications, complex medical conditions, ADLs, and incontinence. | SS=D |
| Failed to maintain acceptable nutritional status and implement interventions to prevent significant weight loss for Resident 73. | SS=G |
| Failed to evaluate continued use of psychoactive medications for Resident 52. | SS=D |
| Failed to ensure cleanliness and conditions of floors, ovens, refrigerator and freezer door handles in kitchen food prep and service areas. | SS=F |
| Failed to ensure proper storage and labeling of medications and treatment supplies; expired medications and supplies were available for use. | SS=D |
| Failed to maintain means of egress free of obstructions in 1 of 3 smoke compartments (200 Hall). | SS=E |
| Failed to ensure 90-minute fire doors in horizontal exit would self-close upon fire alarm activation. | SS=F |
| Failed to provide second exit from areas requiring 2 exits without passing through intervening rooms. | SS=F |
| Failed to maintain and provide positive latching of elevator shaft and stair tower fire doors; elevator shaft door lacked fire rating and self-closing device. | SS=E |
| Failed to maintain hazardous area doors so they would close and latch; unsealed penetrations in walls and ceilings; missing self-closing devices on doors to hazardous areas. | SS=F |
| Failed to ensure wheeled cooking appliances under hood were placed back in designed location after cleaning, risking hood suppression system effectiveness. | SS=F |
| Failed to synchronize visual fire alarm devices to flash simultaneously and failed to provide semi-annual fire alarm inspection documentation. | SS=F |
| Failed to provide complete automatic sprinkler protection for all portions of the building. | SS=F |
| Failed to implement complete policy for procedures when sprinkler system is out of service for more than 10 hours in 24-hour period. | SS=F |
| Failed to maintain portable fire extinguishers by not conducting monthly inspections. | SS=F |
| Allowed use of unapproved electrical adaptors and failed to provide approved covers for electrical junction boxes. | SS=E |
| Allowed use of power strips and extension cords in patient care areas increasing fire risk. | SS=E |
| Failed to post 'Oxygen in Use, No Smoking' signs adjacent to doors where oxygen was administered. | SS=E |
| Failed to provide self-closing fire rated elevator shaft door without penetrations as required by plan of correction. | SS=E |
Report Facts
Facility census: 72
Total licensed capacity: 84
Weight loss percentage: 5.65
Weight loss percentage: 11.2
Weight loss percentage: 13.9
Number of deficient resident rooms: 29
Number of bathrooms with ventilation issues: 20
Number of bathrooms with fire door/wall issues: 4
Number of fire extinguishers inspected: 10
Number of fire extinguishers inspected: 5
Number of residents affected by fire door obstruction: 37
Number of residents affected by fire door malfunction: 8
Number of residents affected by exit signage deficiency: 72
Number of residents affected by sprinkler system deficiency: 8
Number of residents affected by fire alarm deficiency: 72
Number of residents affected by electrical system deficiency: 72
Number of residents affected by portable space heater deficiency: 37
Number of residents affected by oxygen signage deficiency: 39
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Amie Clausen | Administrator | Named in introductory letter and document signature |
| Eve Lewis | RNC, Program Manager - Office of LTC Facilities - Licensure Unit | Named in introductory letter |
Inspection Report
Renewal
Capacity: 84
Deficiencies: 0
Mar 23, 2017
Visit Reason
The document is a renewal application and certification for the nursing home license of Good Shepherd Lutheran Home, verifying licensure through the indicated renewal date.
Findings
The facility is licensed as a Skilled Nursing Facility/Nursing Facility dual certification with a total licensed capacity of 84 beds. The renewal application certifies compliance with Nebraska Department of Health and Human Services rules and regulations.
Report Facts
Number of beds to be relicensed: 84
Renewal fees: 1750
Occupancy permit maximum occupancy: 84
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Amie Clausen | Administrator | Named as Administrator on the renewal application. |
| Kathy Cox | Director of Nursing | Named as Director of Nursing on the renewal application. |
Notice
Deficiencies: 2
Jan 13, 2017
Visit Reason
The notice serves to inform the facility of disciplinary action placing its license on probation for 90 days starting January 13, 2017, due to violations related to resident safety and failure to comply with licensure regulations.
Findings
The facility was found to have violated licensure regulations by failing to transfer a resident safely, resulting in a fall and injury. The probation requires submission of a Plan of Correction and periodic reports on residents with accidents.
Deficiencies (2)
| Description |
|---|
| Violation of licensure regulation 175 NAC 12-006.09D7 pertaining to accidents and failure to transfer a resident safely to prevent falls and injury. |
| Violation of regulation 175 NAC 12-006.02 Administrator. |
Report Facts
Probation period length: 90
Report submission frequency: 14
Date probation begins: Jan 13, 2017
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Eve Lewis | RNC, Program Manager | Contact person for submission of reports and correspondence related to the disciplinary action. |
| Thomas L. Williams | Chief Medical Officer, Director, Division of Public Health | Signed the Notice of Disciplinary Action. |
Inspection Report
Complaint Investigation
Census: 80
Deficiencies: 2
Dec 19, 2016
Visit Reason
An unannounced visit was conducted to investigate a complaint survey regarding failure to protect residents from injury at Good Shepherd Lutheran Home.
Findings
The facility failed to protect residents from injury by not transferring one resident safely, resulting in a fall with a fracture, and failed to report and protect a resident from abuse by a roommate. The facility was found in violation of Federal regulation F323 and 175 NAC 12-006.09D7.
Complaint Details
The complaint alleged the facility failed to protect residents from injury. The investigation confirmed that Resident 5 was physically abused by a roommate and the incident was not reported timely or managed properly. Resident 1 was transferred unsafely resulting in a fall and fracture.
Severity Breakdown
Level D: 1
Level G: 1
Deficiencies (2)
| Description | Severity |
|---|---|
| Failed to ensure allegations of abuse were reported to the State Agency and failed to ensure protection during an investigation for one resident. | Level D |
| Failed to transfer a resident in a safe manner to prevent a fall resulting in injury. | Level G |
Report Facts
Facility census: 80
Skin tear size: 2
Pain rating: 6
Medication time: 10.55
Competency testing completion date: 2017
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Dan Taylor | RN, Training Coordinator | Signed complaint investigation letter |
| LPN B | Licensed Practical Nurse | Involved in failure to report abuse incident and received reeducation on abuse reporting |
| NA A | Nursing Assistant | Responsible for unsafe transfer of Resident 1 resulting in fall |
| NA C | Nursing Assistant | Assisted in transfer of Resident 1 after fall |
| NA D | Nursing Assistant | Assisted in transfer of Resident 1 after fall and provided interview details |
| Director of Nursing | DON | Confirmed transfer deficiencies and responsible for staff education and monitoring |
| Administrator | Facility Administrator | Informed of abuse allegation and investigation status |
Inspection Report
Complaint Investigation
Deficiencies: 0
Oct 19, 2016
Visit Reason
An unannounced visit was conducted to investigate a complaint regarding the facility's failure to provide care and treatment to prevent skin breakdown and to treat residents with dignity and respect.
Findings
The facility was found to be in compliance with all related regulatory requirements. Observations, resident and staff interviews, and record reviews showed that care to prevent skin breakdown was provided and residents were treated with dignity and respect.
Complaint Details
The complaint alleged failure to provide care to prevent skin breakdown and failure to treat residents with dignity and respect. Both allegations were found to be unsubstantiated.
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Dan Taylor | RN, Training Coordinator, Licensure Unit, Division of Public Health-DHHS | Signed the report and is the contact person for the investigation |
Inspection Report
Complaint Investigation
Deficiencies: 1
May 25, 2016
Visit Reason
An unannounced visit was conducted to investigate a complaint regarding the facility's failure to provide prompt cardio-pulmonary resuscitation and failure to answer call notification systems promptly.
Findings
The facility failed to provide prompt cardio-pulmonary resuscitation in one case due to difficulty determining CPR wishes, but took immediate corrective actions including staff education and policy revision. The facility was found to respond promptly to call notification systems and was in compliance with regulatory guidelines.
Complaint Details
The complaint alleged failure to provide prompt cardio-pulmonary resuscitation and failure to answer call notification systems promptly. The CPR allegation was substantiated with findings, but the facility self-corrected and no citation was issued. The call system allegation was not substantiated.
Deficiencies (1)
| Description |
|---|
| Failure to provide prompt cardio-pulmonary resuscitation due to difficulty determining CPR wishes. |
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Eve Lewis | Program Manager - Office of LTC Facilities - Licensure Unit - Division of Public Health - DHHS | Signed the report letter. |
Inspection Report
Complaint Investigation
Deficiencies: 2
May 25, 2016
Visit Reason
An unannounced visit was conducted to investigate a complaint regarding the facility's failure to provide prompt cardio-pulmonary resuscitation and failure to answer call notification systems promptly.
Findings
The facility failed to provide prompt CPR in one case due to difficulty determining CPR wishes but had self-corrected with staff education and policy revision, resulting in no citation. The facility was found to respond promptly to call notification systems and was in compliance with regulatory guidelines. Additionally, a separate deficiency was found related to incomplete criminal background checks for one employee, which was addressed with new policies and audits.
Complaint Details
The complaint alleged failure to provide prompt CPR and failure to answer call notification systems promptly. The CPR allegation was substantiated with findings but self-corrected by the facility. The call system allegation was not substantiated.
Severity Breakdown
SS=D: 1
Deficiencies (2)
| Description | Severity |
|---|---|
| Failure to provide prompt cardio-pulmonary resuscitation due to difficulty determining CPR wishes in one resident record. | — |
| Failure to ensure criminal background checks and registry checks were completed for one employee file out of five reviewed. | SS=D |
Report Facts
Employee files reviewed: 5
Total staff employed: 150
Date of employee hire: Nov 10, 2015
Date of second background check request: Feb 18, 2016
Date background check completed: Mar 4, 2016
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Eve Lewis | Program Manager - Office of LTC Facilities - Licensure Unit - Division of Public Health - DHHS | Signed the complaint investigation letter |
| NA-A | Nurse Aide | Employee with missing criminal background check who was working independently |
Inspection Report
Complaint Investigation
Deficiencies: 0
May 19, 2016
Visit Reason
An unannounced visit was conducted to investigate a complaint regarding the facility's failure to give appropriate discharge notice and failure to notify practitioners of families' requests for medication changes/review.
Findings
The facility was found to be in compliance with regulatory guidelines for both allegations. Appropriate discharge notice was given, and practitioners were notified of families' requests for medication changes/review.
Complaint Details
The complaint alleged failure to give appropriate discharge notice and failure to notify practitioners of families' requests for medication changes/review. Both allegations were found to be unsubstantiated as the facility complied with regulatory requirements.
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Eve Lewis | Program Manager | Signed the complaint investigation report. |
Inspection Report
Complaint Investigation
Census: 69
Deficiencies: 2
Apr 26, 2016
Visit Reason
An unannounced visit was conducted to investigate a complaint regarding failure to protect residents from residents with behaviors and failure to implement new interventions after accidents with injury.
Findings
The facility was found to have failed to develop a comprehensive care plan addressing behaviors for one resident and failed to update care plans with new interventions after a fall for another resident. Additionally, the facility failed to ensure interventions were implemented to prevent accidents, including proper placement of call lights and personal alarms.
Complaint Details
The complaint alleged the facility failed to protect residents from residents with behaviors and failed to implement new interventions after accidents with injury. The investigation found the facility did protect residents from behaviors but failed to develop a care plan for one resident exhibiting behaviors and failed to update care plans and implement interventions after falls for other residents.
Severity Breakdown
SS=D: 2
Deficiencies (2)
| Description | Severity |
|---|---|
| Failure to develop a comprehensive care plan related to behavioral assessment for Resident #8. | SS=D |
| Failure to implement new interventions after accidents with injury for Resident #1 and Resident #7. | SS=D |
Report Facts
Facility census: 69
Deficiency completion date: Jun 20, 2016
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Eve Lewis | RNC, Program Manager - Office of LTC Facilities - Licensure Unit - Division of Public Health - DHHS | Signed the complaint investigation letter. |
| Amie Clausen | Administrator | Facility administrator addressed in the report. |
| Director of Nursing | Interviewed regarding care plan updates and interventions. | |
| Social Services Director | Interviewed regarding care plan for Resident #8. | |
| Nurses Aide (NA)-B | Interviewed regarding resident behaviors and personal alarm use. | |
| Licensed Practical Nurse (LPN)-A | Interviewed regarding Resident #1 fall and call light use. |
Inspection Report
Complaint Investigation
Census: 73
Capacity: 75
Deficiencies: 8
Mar 16, 2016
Visit Reason
An unannounced visit was conducted to investigate a complaint and annual survey at Good Shepherd Lutheran Home from March 16, 2016 to March 22, 2016. The complaint alleged the facility failed to protect residents from residents with behaviors.
Findings
The facility was found to protect residents from residents with adverse behaviors with no violation related to the allegation. Observations, interviews, and record reviews showed staff used effective calming and intervention techniques, and care plans addressed behavioral needs. The facility was in compliance with relevant regulatory requirements.
Complaint Details
The complaint alleged the facility failed to protect residents from residents with behaviors. The investigation found no violation related to this allegation; the facility was compliant.
Severity Breakdown
SS=D: 1
SS=E: 4
SS=F: 3
Deficiencies (8)
| Description | Severity |
|---|---|
| Facility staff failed to identify and provide services to maintain or improve upright body alignment for Resident 58, who leaned to the right in the wheelchair without positioning devices. | SS=D |
| The door to a hazardous area (300/400 Hall Supply Room) failed to latch properly and smoke resisting partitions were missing in two hazardous areas, allowing fire and smoke to migrate affecting 30 residents. | SS=E |
| Physical Therapy egress door dragged on the frame requiring excessive force to open; 500/600 hall sliding power door had power turned off and emergency breakaway failed to open, delaying evacuation. | SS=E |
| Fire drills were not held at random times under varied conditions for four of five quarters reviewed, potentially delaying staff preparation for fire events. | SS=F |
| Facility failed to provide complete documentation for the annual fire alarm system inspection as required by NFPA 72. | SS=F |
| Sprinkler heads in the basement storage room were installed outside the required clearance range; storage was within 4 inches of a sprinkler head in Physical Therapy Storage Room. | SS=E |
| Facility failed to provide a remote manual stop for the emergency generator, preventing shutdown in case of malfunction or fire. | SS=F |
| Facility failed to post precautionary 'Oxygen in Use' signs on doors where oxygen was administered, increasing risk of oxygen-enriched fire. | SS=E |
Report Facts
Facility census: 73
Total capacity: 75
Deficiency count: 8
Residents affected by hazardous door deficiency: 30
Residents affected by door egress issues: 30
Residents affected by fire drill deficiency: 75
Residents affected by fire alarm documentation deficiency: 75
Residents affected by sprinkler head deficiency: 20
Facility census: 75
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Eve Lewis | RNC, Program Manager - Office of LTC Facilities - Licensure Unit | Signed complaint investigation letter |
| Amie Clausen | Administrator | Facility administrator named in complaint investigation letter |
| Maintenance A | Verified multiple fire safety and maintenance deficiencies | |
| NA B | Nurse Aide | Interviewed regarding Resident 58 positioning |
| NA C | Nurse Aide | Interviewed regarding Resident 58 positioning |
| Director of Nursing | Director of Nursing (DON) | Interviewed regarding Resident 58 positioning and therapy services |
| Occupational Therapist | Facility Occupational Therapist (OT) | Interviewed regarding Resident 58 wheelchair positioning |
Inspection Report
Complaint Investigation
Census: 67
Deficiencies: 0
Nov 10, 2015
Visit Reason
An unannounced visit was conducted to investigate a complaint alleging the facility failed to identify underlying causes and implement individualized approaches for residents with aggressive behaviors.
Findings
The facility was found to identify underlying causes and implement individualized approaches for residents with aggressive behaviors. Observations, staff interviews, and record reviews confirmed compliance with related regulatory requirements.
Complaint Details
The complaint alleged failure to identify underlying causes and implement individualized approaches for residents with aggressive behaviors. The complaint was determined to be unsubstantiated as the facility was in compliance.
Report Facts
Facility census: 67
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Dan Taylor | RN, Training Coordinator, Licensure Unit, Division of Public Health-DHHS | Signed the inspection report |
Inspection Report
Complaint Investigation
Census: 77
Deficiencies: 6
Aug 26, 2015
Visit Reason
An unannounced visit was conducted to investigate a complaint at Good Shepherd Lutheran Home on August 26-27, 2015, including a special focus dementia survey.
Findings
The facility was found in violation of multiple regulations including failure to notify physicians of medication errors and infections, inaccurate assessments, failure to revise care plans for behavioral issues, failure to provide necessary care and supervision, and unsafe environment hazards such as hot beverage dispensers accessible to residents with dementia.
Complaint Details
The complaint investigation included allegations related to dementia care and medication errors. The facility was found in violation of multiple federal regulations related to notification of changes, assessment accuracy, care planning, provision of care, safety hazards, and quality assurance.
Severity Breakdown
SS=D: 4
SS=K: 2
Deficiencies (6)
| Description | Severity |
|---|---|
| Failed to notify physician of medication errors and urinary tract infection for residents. | SS=D |
| Failed to complete an accurate quarterly Minimum Data Set (MDS) assessment for one resident. | SS=D |
| Failed to revise plan of care for physical aggression, poor impulse control and anger for one resident. | SS=D |
| Failed to provide necessary care and supervision to control dangerous behaviors and treat infection for residents. | SS=D |
| Failed to ensure residents were free from potential injury of scald from hot liquids due to accessible hot beverage dispensers in unsupervised areas. | SS=K |
| Failed to maintain a quality assessment and assurance committee that identified and corrected quality deficiencies related to safety hazards from hot beverage dispensers accessible to confused residents. | SS=K |
Report Facts
Census: 77
Residents affected by hot beverage hazard: 13
Temperature of hot beverages: 161
Temperature of hot beverages: 163
Date of survey: Aug 26, 2015
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Dan Taylor | RN, Training Coordinator | Signed introductory letter for complaint investigation |
| Susette Mace | Registered Nurse | Investigator for complaint |
| Margaret Layne | Registered Nurse | Investigator for complaint |
| LPN 102 | Licensed Practical Nurse | Involved in medication error for Resident 61 |
| Medication Aide 82 | Medication Aide | Administered medication late to Resident 61 |
| Director of Nursing | Director of Nursing | Interviewed regarding multiple deficiencies and corrective actions |
| Registered Nurse 101 | Registered Nurse | Interviewed regarding inaccurate MDS assessment |
| Certified Nurse Assistant 103 | Certified Nurse Assistant | Witnessed aggressive behaviors of Resident 61 |
| Registered Nurse 30 | Registered Nurse | Verified hot beverage temperatures and area accessibility |
| Licensed Practical Nurse 40 | Licensed Practical Nurse | Identified residents at risk for injury from hot beverages |
| Certified Nurse Assistant 81 | Certified Nurse Assistant | Interviewed about hot beverage dispenser use |
| Medication Aide 90 | Medication Aide | Verified hot beverage center availability |
Inspection Report
Complaint Investigation
Census: 78
Deficiencies: 0
May 11, 2015
Visit Reason
An unannounced visit was conducted to investigate a complaint at Good Shepherd Lutheran Home regarding failure to provide care to prevent incontinence, retaliation against residents after complaints, and prevention of skin breakdown.
Findings
The facility was found to be in compliance with regulatory guidelines for all allegations investigated, including care to prevent incontinence, prevention of retaliation against residents, and prevention of skin breakdown.
Complaint Details
The investigation addressed three allegations: failure to prevent incontinence, failure to prevent retaliation against residents after complaints, and failure to prevent skin breakdown. All allegations were found to be unsubstantiated with the facility in compliance.
Report Facts
Facility census: 78
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Lori Frodsham | Registered Nurse | Conducted the complaint investigation visit |
| Eve Lewis | Program Manager - Office of LTC Facilities - Licensure Unit - Division of Public Health - DHHS | Signed the report letter |
Inspection Report
Complaint Investigation
Census: 71
Deficiencies: 13
Apr 15, 2015
Visit Reason
An unannounced visit was conducted to investigate a complaint and annual survey at Good Shepherd Lutheran Home on April 15, 2015-April 21, 2015, triggered by an allegation that the facility failed to submit investigations within 5 working days.
Findings
The facility was found to be in compliance with submitting investigations within 5 working days. The facility census was 71. Additional findings included deficiencies in resident bathing preferences, comprehensive care plans for dental and incontinence care, pressure sore prevention, urinary incontinence interventions, fall prevention, and dental services. Life safety code deficiencies were also identified including fire door obstructions, exit obstructions, fire door maintenance, exit sign failures, sprinkler system maintenance, fire extinguisher inspections, and kitchen hood cleaning.
Complaint Details
The complaint alleged the facility failed to submit investigations within 5 working days. The investigation found the facility did submit investigations timely and was in compliance.
Severity Breakdown
SS=D: 6
SS=E: 4
SS=F: 3
Deficiencies (13)
| Description | Severity |
|---|---|
| Facility failed to evaluate bathing preferences for Resident 72. | SS=D |
| Facility failed to develop comprehensive care plans related to dental needs for Resident 72 and incontinence care for Resident 70. | SS=D |
| Facility failed to provide assistance with repositioning to prevent pressure ulcers for Resident 38. | SS=D |
| Facility failed to implement interventions to prevent decline in urinary incontinence for Resident 70. | SS=D |
| Facility failed to implement fall interventions for Resident 80 to prevent additional falls. | SS=D |
| Facility failed to ensure dental care and services for Resident 72 related to obtaining dentures. | SS=D |
| Self-closing fire door separating hazardous area was obstructed and held open by a hook. | SS=E |
| Exits were obstructed by patio furniture. | SS=E |
| Facility failed to maintain 90 minute fire door within horizontal exiting; door failed to latch properly. | SS=E |
| Exit sign at top of basement stairs did not work; no documentation of monthly or annual testing. | SS=F |
| Automatic sprinkler system had obstruction near sprinkler head and missing quarterly alarm device tests. | SS=F |
| Fire extinguisher in 500 hall was not inspected for three months. | SS=E |
| Commercial kitchen exhaust system was not inspected semi-annually as required. | SS=F |
Report Facts
Facility census: 71
Bathing frequency: 2
Bathing dates: 3
Fire extinguisher inspection months missed: 3
Sprinkler clearance: 10
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Amie Clausen | Administrator | Named in complaint letter and interviews |
| Connie Kincaid | Registered Nurse | Surveyor and investigator |
| Kelly Schmidt | Registered Nurse | Surveyor and investigator |
| Lori Frodsham | Registered Nurse | Surveyor and investigator |
| Carol Neneman | Social Worker | Surveyor and investigator |
| Eve Lewis | RNC, Program Manager - Office of LTC Facilities - Licensure Unit | Signed complaint investigation letter |
| Maintenance A | Interviewed regarding fire safety deficiencies | |
| Director of Nursing | DON | Interviewed regarding care plan and dental deficiencies |
| Assistant Director of Nursing | ADON | Interviewed regarding bathing preferences and care plan monitoring |
Inspection Report
Complaint Investigation
Deficiencies: 0
Jan 13, 2015
Visit Reason
An unannounced visit was conducted to investigate a complaint alleging that the facility fails to put interventions in place to prevent injuries.
Findings
The facility was found to have interventions in place to prevent injuries. Review of three resident records, observations, and staff interviews confirmed care plans were updated and interventions were implemented, resulting in compliance with regulatory requirements.
Complaint Details
The complaint alleged failure to put interventions in place to prevent injuries. The facility was found to be in compliance and no deficiencies were cited.
Report Facts
Resident records reviewed: 3
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Connie Kincaid | Registered Nurse | Conducted the complaint investigation visit |
| Eve Lewis | Program Manager | Signed the report and is the Office of LTC Facilities Licensure Unit representative |
Inspection Report
Complaint Investigation
Census: 76
Deficiencies: 0
Dec 22, 2014
Visit Reason
An unannounced visit was conducted to investigate a complaint regarding the facility's failure to monitor and/or reevaluate interventions to prevent resident elopements.
Findings
The facility did monitor and reevaluate interventions to prevent resident elopements, based on review of three active resident records requiring alarms and staff interviews.
Complaint Details
The allegation was that the facility failed to monitor and/or reevaluate interventions to prevent resident elopements. The investigation found the facility was compliant in this regard.
Report Facts
Facility census: 76
Resident records reviewed: 3
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Connie Kincaid | Registered Nurse | Representative of the Department of Health and Human Services who conducted the investigation |
| Lori Frodsham | Registered Nurse | Representative of the Department of Health and Human Services who conducted the investigation |
| Eve Lewis | Program Manager | Signed the report as Program Manager, Office of Long Term Care Facilities |
Inspection Report
Complaint Investigation
Census: 78
Deficiencies: 4
Nov 4, 2014
Visit Reason
An unannounced visit was conducted to investigate a complaint regarding failure to protect residents from adverse behaviors, failure to submit investigations timely, failure to evaluate non-pharmacological interventions before anti-psychotic medications, failure to protect residents from misappropriation, and failure to ensure residents are not chemically restrained.
Findings
The facility was found to have failed to ensure a resident's narcotic medication was not used for another resident, failed to submit investigations to the state agency within required time frames, and failed to protect residents from misappropriation of medication. The facility did protect residents from adverse behaviors and chemical restraints. Medication storage and narcotic count procedures were deficient.
Complaint Details
The complaint alleged failure to protect residents from residents with adverse behaviors, failure to submit investigations timely, failure to evaluate non-pharmacological interventions before anti-psychotic medications, failure to protect residents from misappropriation, and failure to ensure residents are not chemically restrained. The facility was substantiated for failure to protect from misappropriation and failure to submit investigations timely.
Severity Breakdown
SS=D: 3
SS=E: 1
Deficiencies (4)
| Description | Severity |
|---|---|
| Facility failed to ensure that a resident's narcotic pain medication was not used for another resident. | SS=D |
| Facility failed to submit investigation reports to the state agency within the required time frame. | SS=D |
| Facility failed to provide documentation of investigation of aggressive behaviors and a fall to the state agency within required time frames. | SS=D |
| Facility failed to assure that medications are secure and accounted for to prevent misappropriation, including propped open medication room door and incomplete narcotic counts. | SS=E |
Report Facts
Facility census: 78
Deficiency count: 4
Narcotic count shifts missing signatures: 6
Narcotic count shifts missing signatures: 2
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Eve Lewis | Program Manager | Signed the complaint investigation letter from the Department of Health and Human Services |
| Amie Clausen | Administrator | Facility administrator interviewed regarding medication use and reporting |
| RN-C | Registered Nurse | Instructed by DON to give medication from another resident's supply |
| DON | Director of Nursing | Instructed RN-C to 'borrow' narcotic medication; acknowledged narcotic count sheet not signed per policy |
| Social Services Director | Interviewed regarding failure to submit investigations to state agency | |
| RN-B | Registered Nurse | Interviewed about medication room being propped open |
| LPN-C | Licensed Practical Nurse | Interviewed about narcotic count procedures |
| Nurse Aide A | Nurse Aide | Observed entering medication room while door was propped open |
| Lori Frodsham | Registered Nurse | Conducted complaint investigation visit |
Inspection Report
Complaint Investigation
Census: 84
Deficiencies: 0
Jul 29, 2014
Visit Reason
An unannounced visit was conducted to investigate a complaint alleging the facility failed to ensure residents were free from abuse and failed to investigate allegations of abuse.
Findings
The facility ensured residents were free from abuse and properly investigated allegations of abuse, with no violations found at the time of the survey. Staff and residents demonstrated knowledge of abuse reporting procedures.
Complaint Details
The complaint alleged failure to ensure residents were free from abuse and failure to investigate allegations of abuse. The allegations were not substantiated.
Report Facts
Census: 84
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Ron Chase | Registered Nurse | Conducted the complaint investigation visit |
| Eve Lewis | Program Manager | Signed the correspondence related to the investigation |
Inspection Report
Complaint Investigation
Deficiencies: 0
Jul 14, 2014
Visit Reason
An unannounced visit was conducted to investigate a complaint regarding the facility's failure to use appropriate interventions to prevent injuries.
Findings
The facility implemented interventions to prevent injuries, including care plans for residents at risk for falls, evaluation of falls for causal factors, and weekly fall committee meetings. The facility was determined to be in compliance with related regulatory requirements.
Complaint Details
The complaint alleged the facility failed to use appropriate interventions to prevent injuries. The investigation found the facility was in compliance with regulatory requirements related to injury prevention.
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Connie Kincaid | Registered Nurse | Investigator in complaint visit |
| Kelly Schmidt | Registered Nurse | Investigator in complaint visit |
| Carol Neneman | Social Worker | Investigator in complaint visit |
| Kay Reeves | Nutrition/dietitian | Investigator in complaint visit |
| Eve Lewis | Program Manager | Author of report |
Notice
Deficiencies: 0
Jun 14, 2014
Visit Reason
The document serves as a Notice of Disciplinary Action against Good Shepherd Lutheran Home for violations related to failure to evaluate causal factors and prevent pressure ulcers, placing the facility on probation for 90 days starting June 14, 2014.
Findings
The facility failed to evaluate causal factors, monitor, and re-evaluate interventions to promote healing and prevent further pressure ulcers, resulting in disciplinary action and probation.
Report Facts
Probation period: 90
Response timeframe: 10
Response timeframe: 15
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Eve Lewis | RNC, Program Manager | Contact for submission of reports and response to Notice |
| Joseph M. Acierno | MD, JD, Chief Medical Officer, Director, Division of Public Health | Signed the Notice of Disciplinary Action |
| Helen L. Meeks | Administrator, Licensure Unit | Signed the Notice of Disciplinary Action |
| Linda Stenvers | Staff Assistant II | Certified mailing of the Notice |
| Amie Clausen | Administrator | Facility administrator addressed in termination of probation letter |
Inspection Report
Complaint Investigation
Census: 79
Capacity: 84
Deficiencies: 24
May 5, 2014
Visit Reason
An unannounced visit was conducted to investigate a complaint and annual survey at Good Shepherd Lutheran Home on May 5, 2014-May 8, 2014.
Findings
The complaint investigation found failures in providing interventions to protect residents from injury, supervision as identified in the plan of care, and providing a safe environment for residents at risk for elopement. The facility also failed to ensure privacy during personal cares, dignity in applying undergarments, assistance with eating, treatment and monitoring of pressure ulcers, medication error rate less than 5%, posting nurse staffing information, maintaining sanitary kitchen conditions, follow-up on dental care, expired lab vials, and quality assurance program effectiveness. Life safety code deficiencies were also identified including fire safety compartment separation, exit access, illumination, fire alarm system maintenance, sprinkler system maintenance, fire extinguisher inspection, kitchen suppression system inspection, emergency generator testing, and electrical equipment use.
Complaint Details
The complaint investigation found allegations that the facility failed to provide residents a safe place to keep personal belongings, protect residents from misappropriation, put interventions in place to protect residents from injury, ensure residents were supervised as identified in the plan of care, and provide a safe environment for residents at risk for elopement. Findings substantiated failures in interventions to prevent injury, supervision, and safe environment for elopement.
Severity Breakdown
SS=E: 9
SS=F: 6
SS=D: 6
SS=G: 2
: 2
Deficiencies (24)
| Description | Severity |
|---|---|
| Failed to provide interventions to protect residents from injury and supervision as identified in the plan of care. | — |
| Failed to provide a safe environment for residents at risk for elopement. | — |
| Failed to ensure privacy during personal cares for Resident 41. | SS=D |
| Failed to apply undergarments/briefs to ensure dignity for Resident 41. | SS=D |
| Failed to provide assistance at meals for Resident 41. | SS=D |
| Failed to evaluate, monitor and re-evaluate interventions to promote healing and prevent pressure ulcers for Residents 41 and 44. | SS=G |
| Failed to re-evaluate elopement risk for Resident 36 and failed to implement assessed interventions for Resident 92. | SS=D |
| Failed to implement and evaluate effectiveness of non-pharmacological interventions prior to increasing antipsychotic medication for Resident 6. | SS=D |
| Medication error rate exceeded 5% with errors in administration for Residents 8 and 32. | SS=D |
| Failed to post nurse staffing information daily in a clear and accessible manner. | SS=C |
| Failed to maintain two large fans in the kitchen in clean condition, blowing dust over clean dishes and food prep areas. | SS=F |
| Failed to follow up with dentist on mouth sores for Resident 48. | SS=D |
| Expired laboratory vials were available for staff use. | SS=F |
| Failed to maintain effective Quality Assurance program with repeated citations and lack of meeting documentation. | SS=G |
| Failed to maintain one hour fire rated construction and self-closing doors in hazardous areas. | SS=E |
| Exit access doors not readily accessible; solarium door did not open easily. | SS=E |
| Exit discharge lighting failed to provide illumination if a single bulb failed. | SS=E |
| Failed to provide documentation of fire alarm system operation and conduct fire drills quarterly on each shift. | SS=F |
| Fire alarm system phone line was faulted, delaying fire department notification. | SS=F |
| Sprinkler heads were dirty and quarterly flow test documentation was missing. | SS=F |
| Fire extinguisher in housekeeping failed annual inspection. | SS=E |
| Kitchen suppression system inspection and servicing was overdue. | SS=E |
| Failed to maintain and test emergency generator weekly for 30 minutes under load. | SS=F |
| Use of unapproved surge protector multi-strip in lobby open to corridors. | SS=E |
Report Facts
Facility census: 79
Facility census: 84
Deficiency count: 163
Medication error rate: 6.06
Pressure ulcer stage 2 size: 8
Pressure ulcer stage 2 size: 0.6
Pressure ulcer stage 2 size: 0.5
Pressure ulcer stage 2 size: 2
Pressure ulcer stage 2 size: 0.8
Pressure ulcer stage 2 size: 0.25
Pressure ulcer stage 2 size: 0.5
Fire drill frequency: 4
Generator test duration: 30
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Michael Mahlendorf | Administrator | Named in complaint investigation letter |
| Connie Kincaid | Registered Nurse | Complaint investigation surveyor |
| Kelly Schmidt | Registered Nurse | Complaint investigation surveyor |
| Ron Chase | Registered Nurse | Complaint investigation surveyor |
| Carol Neneman | Social Worker | Complaint investigation surveyor |
| Eve Lewis | Program Manager | Signed complaint investigation letter |
| LPN H | Named in medication administration error finding | |
| LPN C | Named in medication administration error finding | |
| RN D | Registered Nurse | Named in multiple findings including pressure ulcer and dental care |
| RN E | Registered Nurse | Named in medication and fall prevention findings |
| Maintenance A | Named in multiple life safety code findings | |
| Nurse Aide A | Named in privacy and dignity findings | |
| Nurse Aide B | Named in privacy and dignity findings, no longer employed |
Inspection Report
Routine
Census: 80
Deficiencies: 1
Sep 18, 2013
Visit Reason
The inspection was conducted to assess compliance with medication error rates and other regulatory requirements for skilled nursing facilities as per Nebraska Administrative Code.
Findings
The facility failed to maintain a medication error rate of five percent or less, with a 9.5% error rate involving one resident receiving medications orally that should have been administered via J-tube. The Director of Nursing confirmed the medication error and the lack of proper medication orders.
Severity Breakdown
SS=D: 1
Deficiencies (1)
| Description | Severity |
|---|---|
| Facility failed to ensure medication error rate of five percent or less, with 2 medication errors out of 21 opportunities (9.5% error rate) involving Resident 7 receiving medications orally instead of via J-tube. | SS=D |
Report Facts
Medication error rate: 9.5
Resident census: 80
Medication errors: 2
Medication opportunities: 21
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| RN A | Registered Nurse | Reported being unable to find an order to give Resident 7's medications orally |
| Director of Nursing | Confirmed Resident 7's Acyclovir had been discontinued and Resident 7 should not have received it |
Inspection Report
Complaint Investigation
Census: 75
Deficiencies: 1
Jun 3, 2013
Visit Reason
The inspection was conducted to investigate an allegation of abuse involving a nurse aide and a resident at Good Shepherd Lutheran Home.
Findings
The facility failed to report an allegation of abuse involving Nurse Aide A calling Resident 1 an 'ass' to Adult Protective Services (APS) and did not forward an investigation report to the survey agency within the required 5 working days. The Administrator did not report the allegation as they felt it was not correct.
Complaint Details
The complaint involved an allegation that Nurse Aide A called Resident 1 an 'ass' and used a sit-stand lift to transfer the resident. Resident 1 confirmed the allegation. The facility did not report the allegation to APS or the survey agency within 5 working days as required. The Administrator acknowledged the failure to report, stating the allegation was not correct.
Severity Breakdown
SS=D: 1
Deficiencies (1)
| Description | Severity |
|---|---|
| Failed to report an allegation of abuse involving a nurse aide calling a resident an 'ass' to APS and survey agency within 5 working days. | SS=D |
Report Facts
Resident census: 75
Days for reporting to survey agency: 5
Date of Employee Counseling form: May 9, 2013
Date of follow-up interview: May 16, 2013
Date of inspection: Jun 3, 2013
Date of plan of correction acceptance: Jul 8, 2013
Date of in-service education: Jul 18, 2013
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Nurse Aide A | Named in abuse allegation for calling Resident 1 an 'ass' and improper use of sit-stand lift | |
| Director of Nursing | Director of Nursing | Reported not considering the incident as abuse and responsible for follow-up investigation and reporting |
| Administrator | Administrator | Confirmed failure to report allegation to APS and survey agency, felt allegation was not correct |
Inspection Report
Annual Inspection
Census: 75
Deficiencies: 18
Jan 29, 2013
Visit Reason
The inspection was conducted as an annual survey to assess compliance with regulatory requirements including life safety, comprehensive assessments, care planning, infection control, medication management, and facility safety.
Findings
The facility had multiple deficiencies including failure to maintain emergency exit signs, incomplete comprehensive assessments, inadequate care planning especially related to discharge and behaviors, failure to evaluate catheter use, fire safety code violations including sprinkler system and fire alarm maintenance, infection control lapses, medication regimen issues, and quality assurance program deficiencies.
Severity Breakdown
SS=E: 7
SS=D: 6
SS=F: 5
Deficiencies (18)
| Description | Severity |
|---|---|
| Emergency exit sign in hallway 5 was not illuminated. | SS=E |
| Facility staff failed to identify a urinary catheter on the comprehensive assessment for Resident 62. | SS=D |
| Facility staff failed to develop a comprehensive care plan related to discharge planning for Residents 43, 71, and 91. | SS=D |
| Facility staff failed to review and revise comprehensive care plans related to behaviors and bruising for several residents. | SS=D |
| Facility staff failed to identify behavioral triggers, evaluate and monitor bruising, and evaluate change of condition for sampled residents. | SS=D |
| Facility staff failed to evaluate clinical indications for catheter use for Resident 62. | SS=D |
| Fireplace frame was hot and accessible to residents, posing burn hazard. | SS=E |
| Facility staff failed to wash hands properly during food preparation, risking cross contamination. | SS=F |
| Facility consultant pharmacist failed to identify irregularities related to antianxiety and antidepressant medication use and duplicate therapies. | SS=D |
| Facility failed to maintain an infection control program preventing cross contamination during personal cares for residents. | SS=D |
| Quality assessment and assurance committee failed to maintain effective quality assurance program with repeat deficiencies. | SS=F |
| Fire drills lacked documentation of time and verification from central receiving station. | SS=F |
| Fire alarm panel showed trouble signal for smoke detector with delayed repair. | SS=F |
| Automatic sprinkler system failed to provide complete coverage in all portions of the building. | SS=E |
| Automatic sprinkler system lacked quarterly flow test and annual testing documentation. | SS=F |
| Facility failed to ensure 1-hour fire resistance rating between resident sleeping area and fuel burning fireplace in memory unit lobby. | SS=E |
| Use of open flame candles in chapel not in compliance with fire marshal guidelines. | SS=E |
| Emergency generator testing lacked documentation of transfer time and minimum 30 minute run under load. | SS=F |
Report Facts
Facility census: 75
Residents affected by emergency exit sign: 10
Residents sampled: 46
Residents affected by fireplace hazard: 7
Fireplace metal temperature: 203
Fireplace metal temperature: 186
Bruise size: 7.5
Bruise size: 5.2
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Maintenance A | Verified emergency exit sign deficiency and fire alarm trouble signal | |
| Karen Iversen | Director of Nursing | Named in plan of correction and interview regarding catheter assessment and infection control |
| Steve Tierney | Maintenance Supervisor | Named in plan of correction and interview regarding fire safety and generator testing |
| Judy Coontz | Care Plan Coordinator | Named in plan of correction for care plan documentation |
| Jesse Dugan | Dietary Manager | Named in plan of correction for dietary handwashing |
| Director of Nursing | Interviewed regarding multiple deficiencies including medication management and infection control |
Inspection Report
Routine
Census: 78
Deficiencies: 2
Aug 21, 2012
Visit Reason
Routine inspection of Good Shepherd Lutheran Home to assess compliance with Nebraska Administrative Code regulations governing licensure of skilled nursing facilities, focusing on care plan revisions and fall prevention.
Findings
The facility failed to revise care plan interventions for three residents related to falls and failed to ensure a safe environment free of accident hazards, including supervision and use of assistive devices. Personal alarms were found unplugged during falls, and care plans were not updated after individual falls.
Severity Breakdown
SS=D: 2
Deficiencies (2)
| Description | Severity |
|---|---|
| Failure to revise care plan interventions for residents at risk of falls. | SS=D |
| Failure to maintain a safe environment free of accident hazards and provide adequate supervision and assistive devices to prevent falls. | SS=D |
Report Facts
Facility census: 78
Residents on sample: 4
Fall dates for Resident 4: 4
Fall dates for Resident 3: 5
Fall dates for Resident 1: 8
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Director of Nursing | Director of Nursing | Interviewed regarding failure to update care plans and supervision issues; responsible for post-fall investigations and education |
Inspection Report
Annual Inspection
Census: 77
Deficiencies: 15
Aug 24, 2011
Visit Reason
Annual inspection of Good Shepherd Lutheran Home to assess compliance with Nebraska Administrative Code and federal regulations including licensure, life safety, infection control, and other health and safety standards.
Findings
The facility was found deficient in multiple areas including failure to report abuse allegations timely, maintenance issues such as gouged doors, inadequate pressure ulcer care, improper use and monitoring of psychoactive drugs, Director of Nursing working as charge nurse despite census over 60, plumbing and food safety violations, hand hygiene lapses, lack of emergency water supply procedures, fire safety code violations including blocked fire doors, missing sprinkler heads, and electrical code violations.
Severity Breakdown
SS=F: 5
SS=E: 6
SS=D: 4
Deficiencies (15)
| Description | Severity |
|---|---|
| Failed to report allegations of potential abuse and/or misappropriations and failed to submit investigations to the required state agency within 5 working days for 3 of 12 grievance reports. | SS=D |
| Failed to maintain resident room doors related to gouges and scrapes for 7 of 51 rooms. | SS=E |
| Failed to implement assessed interventions to promote pressure ulcer healing for one resident. | SS=D |
| Failed to monitor and document rationale for continued hypnotic use and failed to clarify physician orders related to psychoactive medications for residents. | SS=D |
| Director of Nursing functioned as charge nurse on a day with census of 77, violating staffing regulations. | SS=D |
| Failed to prevent backflow cross-contamination between vegetable prep sinks, garbage disposals, and sewer drains; no air gap on ice machine drain. | SS=E |
| Failed to ensure proper hand hygiene by physical therapist during resident transfer. | SS=D |
| Failed to establish procedures to calculate daily water needs in event of emergency water outage. | SS=F |
| Failed to maintain a fire barrier with a two-hour fire resistance rating between healthcare and assisted living occupancies due to obstruction preventing fire door closure. | SS=F |
| Smoke separation doors in chapel failed to close and latch during fire alarm. | SS=E |
| Exit access was obstructed or doors failed to operate properly at multiple exits including control access door not releasing, heavy door force, obstruction by bike, and unattended carts blocking egress. | SS=E |
| Emergency exit signs had burned out bulbs in multiple locations. | SS=E |
| Missing sprinkler head in two closets of the peachy office. | SS=E |
| Fire extinguisher in daycare failed to provide annual inspection. | SS=D |
| Electrical code violations including use of unapproved surge protectors, refrigerator cord pinched, unapproved plug adapter, and use of light fixtures as shelves. | SS=F |
Report Facts
Grievance reports not reported timely: 3
Rooms with door damage: 7
Facility census: 77
Residents sampled: 16
Non-sampled residents: 3
Fire safety zones: 8
Residents affected by sprinkler coverage: 12
Exit doors with issues: 3
Emergency exit signs with burned out bulbs: 3
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Lois Pfeiffer | Administrator | Named in plan of correction and signature on report |
| Maintenance A | Acknowledged and verified multiple fire safety and maintenance deficiencies | |
| RN A | Registered Nurse | Named in pressure ulcer care deficiency |
| Physical Therapist B | Physical Therapist | Named in hand hygiene deficiency |
| Director of Nursing | Director of Nursing | Named in multiple deficiencies including staffing and medication monitoring |
Notice
Capacity: 84
Deficiencies: 0
APP2019
Visit Reason
This document serves to verify that Good Shepherd Lutheran Home's SNF/NF Dual Certification license is renewed and valid through the date indicated on the renewal card.
Findings
The document confirms that the facility meets statutory requirements for SNF/NF Dual Certification and is licensed for 84 beds. It includes ownership, accreditation, and certification details, as well as a Nebraska State Fire Marshal occupancy permit.
Report Facts
Total licensed beds: 84
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Joseph M. Romshek | Administrator | Named on renewal application form |
| LeAndrea Bowman | Director of Nursing | Named on renewal application form |
| Bo Botelho | Interim CEO, Interim Director of Public Health | Signed certification on renewal card |
Notice
Capacity: 84
Deficiencies: 0
APP2023
Visit Reason
This document serves as a licensure renewal application and verification for Good Shepherd Lutheran Home, confirming the facility's license status and renewal fees.
Findings
The documents confirm the facility meets statutory requirements for licensure renewal and includes a temporary occupancy permit with a maximum occupancy of 84 beds.
Report Facts
Total licensed beds: 84
Renewal Licensure Fee: 1750
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Sharon K Colling | Administrator | Named on Nursing Home Licensure Renewal Application |
| Mary Powell | Director of Nursing | Named on Nursing Home Licensure Renewal Application |
| Sean Tyler | Authorized Representative / Board President | Signed Nursing Home Licensure Renewal Application and listed as Board President |
| Alexander Elston | Authorized Representative / Board Secretary | Signed Nursing Home Licensure Renewal Application and listed as Board Secretary |
| Nancy Kruse | Board Treasurer | Listed on Board of Directors |
| Dough Hobbein | Deputy State Fire Marshal | Inspected facility for Temporary Occupancy Permit |
Notice
Capacity: 84
Deficiencies: 0
APP2024
Visit Reason
This document package serves as a license renewal certification and application for Good Shepherd Lutheran Home, verifying licensure through the renewal date and providing ownership and occupancy information.
Findings
No inspection findings are reported; the documents confirm licensure renewal, ownership details, and occupancy permit compliance for the facility.
Report Facts
Total licensed beds: 84
Renewal license expiration date: Expires 3/31/2025 as shown on the renewal card.
Occupancy permit issue date: Date issued 5/1/2023 as shown on the Nebraska State Fire Marshal Occupancy Permit.
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Candace Gibson | Administrator | Named on the Nursing Home Licensure Renewal Application. |
| Heather Skelton | Director of Nursing | Named on the Nursing Home Licensure Renewal Application. |
| Matisyohu Herzka | Authorized Representative | Signed the Nursing Home Licensure Renewal Application. |
| Abraham Schreiber | Authorized Representative | Signed the Nursing Home Licensure Renewal Application. |
| Ty Hernes | Deputy State Fire Marshal | Inspected the facility and approved the Occupancy Permit. |
Notice
Deficiencies: 0
DAN042017
Visit Reason
The notice serves to inform the facility of disciplinary action placing its license on probation for 90 days starting May 17, 2017, due to violations including failure to identify significant weight loss and implement interventions to prevent further weight loss.
Findings
The facility was found in violation of several licensure regulations related to resident assessment, care provision, housekeeping, dietary services, and medication storage, specifically failing to identify and address unplanned weight loss among residents.
Report Facts
Probation period length: 90
Date probation begins: May 17, 2017
Date probation ends: Aug 15, 2017
Report submission due date: May 27, 2017
Notice date: May 2, 2017
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Eve Lewis | RNC, Program Manager | Contact for submission of reports and responses related to the disciplinary action |
| Thomas L. Williams | Chief Medical Officer, Director, Division of Public Health | Signed the Notice of Disciplinary Action |
| Becky Wisell | Administrator, Licensure Unit | Listed on the Notice of Disciplinary Action |
| Linda Stenvers | Staff Assistant II | Certified mailing of the Notice of Disciplinary Action |
Notice
Capacity: 84
Deficiencies: 0
APP2016
Visit Reason
This document serves as a license renewal application for Good Shepherd Lutheran Home and includes facility policies, procedures, and descriptions related to the Special Care Unit and dementia care.
Findings
The document includes certification of licensure renewal, occupancy permit details, facility policies on dementia care and special care units, staff training, family support programs, and daily room rates. No inspection findings or deficiencies are reported.
Report Facts
Total licensed beds: 84
Renewal fees: 1750
Daily room rates: 190
Daily room rates: 205
Daily room rates: 200
Daily room rates: 215
Daily room rates: 231
Daily room rates: 241
Daily room rates: 262
Daily room rates: 272
Additional fee: 100
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Amie Clausen | Administrator | Named in the renewal application. |
| Nancy Pedersen | Director of Nursing | Named in the renewal application. |
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