Good Shepherd Village at Endwell

Nursing Home, Assisted Living, Independent Living & Memory Care · Endwell, NY

CMS overall rating

14 Village Drive, Endwell, NY 13760 View map

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Good Shepherd Village at Endwell accepts Medicare, Medicaid, and private pay.

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Good Shepherd Village at Endwell accepts Medicare, Medicaid, and private pay.

Overview of Good Shepherd Village at Endwell

Good Shepherd Village at Endwell is a 32-bed nursing community located at 14 Village Drive in Endwell, New York. The facility maintains full occupancy, with residents averaging 287 days, indicating a patient population balancing both rehabilitative stays and longer-term placements.

Staffing runs at notably robust levels. Registered nurses deliver 53 minutes of care per resident daily; nurse aides contribute 2 hours 47 minutes; licensed practical nurses add 1 hour 29 minutes more. This three-tier model allows the facility to manage both acute medical needs and chronic conditions across its census.

Over five years of state inspections, the facility has recorded zero citations or deficiencies; which is a consistent compliance record under review by the New York Department of Health, Office of Aging and Long Term Care. This sustained performance is noteworthy in a regulatory environment where most facilities typically carry some findings.

The community covers Medicare, Medicaid, and private-pay residents, creating flexibility for families navigating different payment sources. Its location is somewhat walkable (Walk Score 46); families will likely drive for most visits and appointments, though a few neighborhood amenities remain accessible on foot.

Good Shepherd Village at Endwell serves older adults who require skilled nursing supervision, regular medication management, and structured therapeutic routines. The combination of full occupancy, substantial staffing, and a deficiency-free inspection history suggests a facility with both high demand and demonstrated operational consistency.

Facility Direct Line (607) 757-3102

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to state averages

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	58m per day	▲ 39% State avg: 42m per day · National avg: 41m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	1h 20m per day	▲ 73% State avg: 46m per day · National avg: 52m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	2h 59m per day	▲ 36% State avg: 2h 11m per day · National avg: 2h 20m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	5h 0m per day	▲ 58% State avg: 3h 10m per day · National avg: 3h 26m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	34m per day	▲ 383% State avg: 7m per day · National avg: 4m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	48m per day	▲ 71% State avg: 28m per day · National avg: 28m per day

Capacity and availability

287 days

32-bed community

A moderately sized community that may balance personal attention with shared amenities and social activities.

Walk Score: 46 / 100

Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Occupancy

Occupancy rate

100%

Higher than the New York average: 88.3%

Occupied beds

32 / 32

Average occupied beds in New York homes 166 beds

Facility TypeNursing Home

StatusActive

CountyBroome

License Number0363301N

CMS Certification Number335859

Good Shepherd Village at Endwell is legally operated by Good Shepherd Village at Endwell, Inc. (Not for Profit).

Owner NameGood Shepherd Village At Endwell, Inc. (Not For Profit)

Since 2021 · 5 years of data 1 enforcement action 12 citations 23 complaints 5 inspections 5 complaint investigations

Inspection Score

5 points above the New York average for nursing homes (83/100)

Enforcement Actions Enforcement actions are formal penalties or interventions imposed by New York regulators when a nursing home fails to meet state or federal care, safety, or regulatory standards. They may include directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management.

Since 2021

1 enforcement action

This facility has 1 enforcement action. 33% of New York nursing homes have zero, and the statewide average is 1.6.

November 10, 2021 Quality of Care #NH-22-097

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. New York state average

Overall vs. NY average

Latest Inspection November 20, 2025 Renewal

Citations Citations are formal regulatory issues recorded during state inspections.	This Facility	NY Average	vs. NY Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.	12	13	This facility has 8% fewer total citations than a typical New York nursing home (12 vs. NY avg 13).↓ 8% better
Health citations Citations related to resident care, clinical practices, and day-to-day operations.	9	20	This facility has 55% fewer health citations than a typical New York nursing home (9 vs. NY avg 20).↓ 55% better
Life safety citations Citations related to building safety — fire prevention, emergency egress, and similar.	3	4	This facility has 25% fewer life safety citations than a typical New York nursing home (3 vs. NY avg 4).↓ 25% better
Citations per year Average citations per year since 2021.	2.4	2.6	This facility has 8% fewer citations per year than a typical New York nursing home (2.4 vs. NY avg 2.6).↓ 8% better
Citations per inspection Average citations per inspection.	2.4	1.4	This facility has 71% more citations per inspection than a typical New York nursing home (2.4 vs. NY avg 1.4).↑ 71% worse

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	NY Average	vs. NY Avg
Total inspections Combined count of all routine and focused inspections. Excludes complaint investigations.	5	9	This facility has 44% fewer total inspections than a typical New York nursing home (5 vs. NY avg 9).↓ 44% better
Inspections with citations Inspections that resulted in at least one regulatory citation.	5	4	This facility has 25% more inspections with citations than a typical New York nursing home (5 vs. NY avg 4).↑ 25% worse
Inspection citation rate Percentage of inspections that resulted in at least one citation.	100%	44%	This facility has 56 percentage points higher inspection citation rate than a typical New York nursing home (100% vs. NY avg 44%).↑ 56% worse

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.	This Facility	NY Average	vs. NY Avg
Total complaints Formal expressions of concern made by residents, families, or staff.	23	79	This facility has 71% fewer total complaints than a typical New York nursing home (23 vs. NY avg 79).↓ 71% better
Complaints per year Average complaints per year since 2021.	4.6	15.8	This facility has 71% fewer complaints per year than a typical New York nursing home (4.6 vs. NY avg 15.8).↓ 71% better
Complaints per bed Size-adjusted complaint rate based on occupied beds.	0.71	0.50	This facility has 42% more complaints per bed than a typical New York nursing home (0.71 vs. NY avg 0.5).↑ 42% worse
Complaint investigations On-site investigations triggered by complaints filed with New York regulators.	5	15	This facility has 67% fewer complaint investigations than a typical New York nursing home (5 vs. NY avg 15).↓ 67% better

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

No deficiencies or citations were reported in inspections from October 1, 2021 through September 30, 2025.
A 2021 enforcement action cited Quality of Care issues, resulting in a stipulation and fine.
No complaints were substantiated during the covered inspection period.

Show Inspection Reports

Inspections since 2019

Total health inspections 3

State average N/A

Last Health inspection on Mar 2024

Total health citations

State average N/A

Citations per inspection

State average N/A

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

All 15 citations resulted from standard inspections.

Breakdown of citation severity (last 7 years)

Critical health citations

In line with State average

State average: N/A

Serious health citations

In line with State average

State average: N/A

0 critical citations State average: N/A

0 serious citations State average: N/A

14 moderate citations State average: N/A

1 minor citation State average: N/A

Citations history (last 7 years)

Infection Control moderate citation Mar 21, 2024

Corrected

Resident Rights minor citation Mar 21, 2024

Corrected

Resident Rights moderate citation Mar 21, 2024

Corrected

Environmental moderate citation Nov 10, 2021

Corrected

Employee Flu Vaccination Rate: 88%

Percentage of facility employees vaccinated against influenza.

Total Cases 3

Active Cases 0

Closed 3

Since 2012

Most Recent 2013

View full lawsuit report

Total staff 77

Employees 75

Contractors 2

Staff to resident ratio 2.48 : 1

0% compared with State average

State average ratio: 0 : 0

Avg staff/day 29

Average shift 7.3 hours

0% compared with State average

State average: 0 hours

Total staff hours (quarter) 19,411

Nursing staff breakdown

7 hours

7.5 hours

7.3 hours

Contractor staffing

135 contractor hours this quarter

Clinical Nurse Specialist: 2

Staff by category


Certified Nursing Assistant	25	0	25	7,182	92	100%	7.3
Licensed Practical Nurse	11	0	11	2,928	92	100%	7.5
Registered Nurse	9	0	9	1,929	92	100%	7
Respiratory Therapy Technician	4	0	4	1,446	64	70%	8
Speech Language Pathologist	5	0	5	1,093	63	68%	6.6
Dietitian	2	0	2	906	65	71%	7.6
Administrator	2	0	2	855	62	67%	7.5
Physical Therapy Assistant	6	0	6	744	71	77%	6
Other Dietary Services Staff	4	0	4	726	89	97%	7.1
RN Director of Nursing	1	0	1	479	55	60%	8.7
Nurse Aide in Training	4	0	4	459	22	24%	6.6
Nurse Practitioner	1	0	1	435	58	63%	7.5
Clinical Nurse Specialist	0	2	2	135	38	41%	2.8
Qualified Social Worker	1	0	1	97	21	23%	4.6

25 Certified Nursing Assistant

% of Days 100%

11 Licensed Practical Nurse

% of Days 100%

9 Registered Nurse

% of Days 100%

4 Respiratory Therapy Technician

% of Days 70%

5 Speech Language Pathologist

% of Days 68%

2 Dietitian

% of Days 71%

2 Administrator

% of Days 67%

6 Physical Therapy Assistant

% of Days 77%

4 Other Dietary Services Staff

% of Days 97%

1 RN Director of Nursing

% of Days 60%

4 Nurse Aide in Training

% of Days 24%

1 Nurse Practitioner

% of Days 63%

2 Clinical Nurse Specialist

% of Days 41%

1 Qualified Social Worker

% of Days 23%

View All Staffing Data

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

High-risk clinical events score 13.6

38% worse than State average

State average: 9.8

Functional decline score 27.2

50% worse than State average

State average: 18.1

Long-stay resident measures

Below average State avg: 4.0

Need for Help with Daily Activities Increased 23.2%

41% worse than State average

State average: 16.4%

Walking Ability Worsened 17.6%

6% worse than State average

State average: 16.6%

Low Risk Residents with Bowel/Bladder Incontinence 40.7%

91% worse than State average

State average: 21.4%

Falls with Major Injury 12.0%

302% worse than State average

State average: 3.0%

High Risk Residents with Pressure Ulcers 4.4%

38% better than State average

State average: 7.2%

Urinary Tract Infection 4.4%

216% worse than State average

State average: 1.4%

Lost Too Much Weight 10.5%

72% worse than State average

State average: 6.1%

Depressive Symptoms 6.5%

64% better than State average

State average: 18.1%

Antipsychotic Use 14.5%

15% worse than State average

State average: 12.6%

Pneumococcal Vaccine 91.5%

In line with State average

State average: 91.4%

Influenza Vaccine 93.8%

In line with State average

State average: 95.2%

Hospitalizations per 1,000 days 2.06

20% worse than State average

State average: 1.71

ED visits per 1,000 days 0.42

69% better than State average

State average: 1.35

Short-stay resident measures

Pneumococcal Vaccine 61.7%

19% worse than State average

State average: 76.6%

Antipsychotic medication increase 0.0%

100% better than State average

State average: 1.3%

Re-hospitalized after SNF stay 24.9%

21% worse than State average

State average: 20.6%

Emergency department visits 8.2%

15% better than State average

State average: 9.7%

Breakdown by payment type

Medicare

6% of new residents, usually for short-term rehab.

Typical stay 8 months

Private pay

69% of new residents, often for short stays.

Typical stay 2 years

Medicaid

26% of new residents, often for long-term daily care.

Typical stay 10 - 11 months

Total residents 31

Medicare

9.7% of residents

Medicaid

16.1% of residents

Private pay or other

74.2% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for Good Shepherd Village at Endwell from 2011–2023, based on CMS SNF Cost Reports.

Occupancy Rate 185.3% ↑ 96.2pp vs 2022

Net Patient Income -$219.3K ↑ ~$650.9K vs 2022

Payroll Costs $7.7M ↑ ~$338.6K vs 2022

Operating Margin -1.3% ↑ 4.4pp vs 2022

Metric	2011	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023
Occupancy %	95.5%	95.5%	95.8%	92.9%	92.4%	95.0%	95.7%	95.8%	93.1%	93.2%	89.3%	89.1%	185.3%
Beds	64	64	64	64	64	64	64	64	64	64	64	64	32
Net Income	-$1,912,363	-$1,472,545	-$1,030,824	$98,449	-$4,765,554	$946,170	$1,812,729	$1,089,354	$1,297,955	$2,315,155	$619,266	$100,877	$139,955
Gross Revenue	$11,058,798	$11,137,377	$11,555,270	$12,530,200	$12,730,983	$13,408,676	$14,131,424	$14,715,348	$15,180,589	$15,530,222	$15,742,434	$16,327,897	$17,558,406
Operating Expenses	$12,971,161	$13,008,775	$13,280,739	$13,283,774	$12,311,154	$12,486,110	$12,346,672	$13,005,669	$13,021,548	$13,570,345	$14,444,915	$16,210,407	$16,878,285
Net Patient Income	-$1,912,363	-$1,871,398	-$1,725,469	-$753,574	$419,829	$922,566	$1,784,752	$1,016,198	$1,238,870	$946,955	$521,807	-$870,120	-$219,270
Net Patient Revenue	$11,058,798	$11,137,377	$11,555,270	$12,530,200	$12,730,983	$13,408,676	$14,131,424	$14,021,867	$14,260,418	$14,517,300	$14,966,722	$15,340,287	$16,659,015
Payroll Costs	$2,537,708	$3,241,590	$3,369,190	$3,965,423	$3,626,957	$4,435,099	$4,491,258	$4,909,634	$5,089,403	$5,830,878	$6,482,544	$7,399,182	$7,737,749
Operating Margin %	-17.3%	-16.8%	-14.9%	-6.0%	3.3%	6.9%	12.6%	7.3%	8.7%	6.5%	3.5%	-5.7%	-1.3%
Medicare %	4.5%	3.7%	2.6%	4.2%	6.9%	4.5%	2.8%	3.4%	2.4%	3.6%	6.7%	4.7%	2.3%
Medicaid %	12.1%	15.8%	16.3%	12.2%	13.0%	9.7%	10.1%	10.3%	11.2%	8.5%	2.4%	8.2%	13.3%
Private %	83.5%	80.4%	81.1%	83.6%	80.1%	85.8%	87.1%	86.3%	86.4%	87.8%	90.9%	87.0%	84.4%
Net Patient Revenue/Day	$496	$498	$516	$577	$590	$603	$632	$627	$656	$665	$717	$737	$770
Cost/Day	$581	$582	$594	$612	$571	$561	$553	$581	$599	$621	$692	$778	$780
Avg Length of Stay	201.8 days	252.2 days	548.6 days	308.4 days	199.4 days	316.6 days	274.3 days	228.5 days	218.3 days	243.9 days	147.0 days	142.6 days	286.7 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Net patient revenue

$16.7M

Net patient income

-$219.3K

Nonprofit Nonprofit Corporation

Net patient revenue

$16.7M

Net patient income

-$219.3K

Other income

$359.2K

Payroll costs

$7.7M 46.4% of net patient revenue

Other operating costs

$9.1M

Total costs

$16.9M

TYPE OF STAY

Primarily long-term care, limited rehab

Most residents stay long-term, while a smaller portion are admitted for short-term rehab.

Most new residents arrive under private pay (69% of admissions), and a typical private pay stay runs around 2 years.

Coverage residents most often arrive under.

Medicare 6%

Private pay 69%

Medicaid 26%

Coverage residents most often leave under.

Medicare 18%

Private pay 59%

Medicaid 23%

0.0 miles from city center Estimated distance in miles from Endwell's city center to Good Shepherd Village at Endwell's address, calculated via Google Maps.

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The information below is reported by the New York State Department of Health.


Good Shepherd Village at Endwell	NH AL IL MC	Endwell (Town Of Union)	-	32	-	46	-
Manor Hills	NH AL MC	Wellsville	-	137	-	47	Studio / 1 Bed / Semi-Private Rooms
Cayuga Nursing & Rehabilitation Center	NH MC	Ithaca (Northwest Ithaca)	-	144	-	4	Private Rooms / Semi-Private Rooms
Middletown Park Rehabilitation & Health Care Center	NH MC PC	Middletown	-	230	A+	90	-
The Sinclair at Port Washington	NH IL	Port Washington (East Overlook)	-	56	-	3	1 Bed / 2 Bed

Nursing Home Explorer

What neighborhood is Good Shepherd Village at Endwell in?

Good Shepherd Village at Endwell is in the Town of Union neighborhood of Endwell.

Who is the owner of Good Shepherd Village at Endwell?

Good Shepherd Village at Endwell is legally operated by Good Shepherd Village at Endwell, Inc. (Not for Profit).

Is Good Shepherd Village at Endwell in a walkable area?

Good Shepherd Village at Endwell has a walk score of 46. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of Good Shepherd Village at Endwell?

According to NY state health department records, Good Shepherd Village at Endwell's license number is 0363301N.

What is the occupancy rate at Good Shepherd Village at Endwell?

Good Shepherd Village at Endwell's occupancy is 100%.

Does Good Shepherd Village at Endwell operate as a for-profit or non-profit?

Good Shepherd Village at Endwell is registered as a non-profit in NY.

How many beds does Good Shepherd Village at Endwell have?

Good Shepherd Village at Endwell has 32 beds.

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Good Shepherd Village at Endwell

Overview of Good Shepherd Village at Endwell

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

License Details

Ownership & Operating Entity

Contact Good Shepherd Village at Endwell

Inspection History

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Citations Citations are formal regulatory issues recorded during state inspections.

Inspections State inspections evaluate whether the facility meets health and safety standards.

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

Health Inspection History

Inspections since 2019

Breakdown of citation severity (last 7 years)

Citations history (last 7 years)

Infection Prevention & Vaccination

Lawsuit overview for Good Shepherd Village at Endwell

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

25 Certified Nursing Assistant

11 Licensed Practical Nurse

9 Registered Nurse

4 Respiratory Therapy Technician

5 Speech Language Pathologist

2 Dietitian

2 Administrator

6 Physical Therapy Assistant

4 Other Dietary Services Staff

1 RN Director of Nursing

4 Nurse Aide in Training

1 Nurse Practitioner

2 Clinical Nurse Specialist

1 Qualified Social Worker

Penalties and fines

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Facility Characteristics

Programs & Services

Residents Group

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

Who this home usually serves

Primarily long-term care, limited rehab

Admissions

Discharges

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