Inspection Reports for Greenville Post Acute

661 RUTHERFORD RD, GREENVILLE, SC, 29609-4696

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Deficiencies (last 3 years)

Deficiencies (over 3 years) 6.3 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

80% worse than South Carolina average
South Carolina average: 3.5 deficiencies/year

Deficiencies per year

8 6 4 2 0
2021
2023
2025

Inspection Report

Deficiencies: 8 Date: Apr 24, 2025

Visit Reason
The inspection was conducted to investigate multiple regulatory compliance issues including visitation rights, abuse reporting and investigation, transfer/discharge notification, bed safety, food service quality, and binding arbitration agreement understanding.

Findings
The facility failed to allow unrestricted visitation as per policy, did not timely report and thoroughly investigate allegations of staff-to-resident verbal abuse, failed to provide written transfer/discharge notices to residents or their representatives, had a bed rail safety issue resulting in a resident fall and injury, did not consistently serve proper food portions or maintain food at proper temperature, and failed to ensure residents understood binding arbitration agreements.

Deficiencies (8)
Failed to allow immediate family or other relatives the right to visit at any time for one resident, contrary to facility policy.
Failed to timely report an allegation of staff to resident verbal abuse to the state agency within two hours of knowledge.
Failed to thoroughly investigate an allegation of staff to resident verbal abuse.
Failed to provide written transfer/discharge notices containing all required information to three residents and/or their representatives.
Failed to ensure one siderail was securely attached to the bed for one resident, resulting in a fall and injury.
Failed to ensure menus were followed in regard to serving sizes, resulting in inconsistent portion sizes served.
Failed to provide food that was palatable and at the proper temperature due to broken plate warmers.
Failed to ensure binding arbitration agreements were explained to residents in a manner they understood and to inform them of their right to rescind the agreement within 30 days.
Report Facts
Residents affected: 31 Resident weight: 465.8 BIMS scores: 13 BIMS scores: 12 BIMS scores: 15 BIMS scores: 9 BIMS scores: 10 BIMS scores: 0 Turkey portion sizes: 6 Turkey portion sizes: 4 Turkey portion sizes: 3 Turkey temperature: 94.5

Employees mentioned
NameTitleContext
Family Member 1Reported verbal abuse incident and discussed with Administrator
Family Member 2Reported visitation hour difficulties
Social Service DirectorSSDInterviewed about visitation policy enforcement
Director of NursingDONInterviewed about visitation, abuse investigation, and bed rail incident
AdministratorInterviewed about visitation policy, abuse reporting, and arbitration agreement
Certified Nursing Assistant 3CNA3Witnessed resident fall due to bed rail failure
Certified Nursing Assistant 4CNA4Alleged to have verbally abused resident's mother
Dietary ManagerDMInterviewed about food portion sizes and equipment issues
Registered DietitianRDInterviewed about food temperature and portion control
Maintenance AssistantInterviewed about bed and side rail inspections
Maintenance DirectorInterviewed about bed rail pins and resident fall
Unit Manager 2UM2Interviewed about side rail safety checks
Unit Manager 3UM3Interviewed about side rail safety checks and notification responsibilities
Director of AdmissionsDAInterviewed about binding arbitration agreement process
Nurse PractitionerNPInterviewed about resident injury and hospital transfer

Inspection Report

Routine
Deficiencies: 5 Date: Aug 4, 2023

Visit Reason
The inspection was conducted to assess compliance with regulatory requirements related to resident care, safety, medication administration, and facility policies at Greenville Post Acute.

Findings
The facility was found deficient in multiple areas including failure to implement care plans requiring two-person mechanical lifts, unsecured hazardous items accessible to residents, inadequate monitoring and consent for psychotropic medications, medication errors including crushing medications that should not be crushed, and failure to administer an antibiotic as ordered.

Deficiencies (5)
Failed to implement the Care Plan by not using the proper number of staff during a mechanical lift/transfer for one resident.
Failed to ensure a potential hazard was secured and not accessible to vulnerable residents; scissors were observed unsecured on medication carts.
Failed to ensure medical necessity, informed consent, and accurate behavior tracking for psychotropic medication administration for one resident.
Failed to ensure medication error rate less than 5%; observed 5 errors out of 35 opportunities (14.2% error rate) including crushing medications that should not be crushed and unlabeled medication patch.
Failed to ensure a significant medication error did not occur; an antibiotic order was missed and the medication was never administered as ordered.
Report Facts
Residents reviewed for Care Plans: 40 Residents reviewed for Psychotropic Medication Administration: 5 Residents reviewed for medication administration: 8 Medication error rate: 14.2 Medication opportunities for error: 35 Residents affected by deficiencies: 1

Employees mentioned
NameTitleContext
CNA1Certified Nursing AssistantNamed in deficiency for transferring resident alone despite care plan requiring two-person assistance
Director of NursingDirector of Nursing (DON)Confirmed care plan requirements and acknowledged missed antibiotic order
LPN3Licensed Practical NurseObserved administering medications incorrectly and removing unsecured scissors
Regional Nurse ConsultantRegional Nurse Consultant (RNC)Provided information about pharmacy change and medication expectations
Social Services DirectorSocial Services Director (SSD)Interviewed regarding informed consent and behavior tracking for psychotropic medications
AdministratorAdministratorConfirmed issues with behavior tracking and informed consent for psychotropic medications

Inspection Report

Routine
Deficiencies: 6 Date: Nov 10, 2021

Visit Reason
The inspection was conducted to assess compliance with regulatory requirements related to resident dignity, assessments, activities of daily living, respiratory care, medication administration, infection prevention and control, and other care standards.

Findings
The facility was found deficient in multiple areas including failure to maintain resident dignity by leaving a urinary catheter bag uncovered, delayed completion of quarterly assessments, inconsistent bathing per care plans, lack of backup tracheostomy supplies resulting in immediate jeopardy, delayed antibiotic treatment for a urinary tract infection, and inadequate COVID-19 screening surveillance at facility entrance.

Deficiencies (6)
Leaving a urinary catheter bag uncovered for one of three residents sampled for dignity.
Failure to complete a quarterly review assessment in a timely manner for one of 29 residents sampled.
Failure to ensure one resident received showers/baths consistently per her plan of care.
Failure to have backup tracheostomy supplies readily available for one resident, resulting in immediate jeopardy.
Failure to ensure timely antibiotic treatment for a urinary tract infection for one resident.
Failure to ensure infection prevention and control program included adequate COVID-19 screening surveillance upon entrance.
Report Facts
Residents sampled: 29 Residents affected: 1 Residents affected: 1 Residents affected: 1 Residents affected: 1 Residents affected: 1 Residents affected: 122 Dates of observations: 2021-11-08 to 2021-11-10 Delay in antibiotic treatment: 8

Employees mentioned
NameTitleContext
Certified Nursing Assistant 19CNAConfirmed urinary catheters should have privacy covers
Unit Coordinator 11UCStated expectation for catheter bag to be covered for dignity
MDS Manager 7MDS ManagerConfirmed late quarterly MDS and facility policy adherence
MDS Nurse 8MDS NurseConfirmed late quarterly MDS
Certified Nursing Assistant 18CNAReported showers not given during COVID outbreak, should have given bed baths
Licensed Vocational Nurse 6LVN/Unit ManagerDiscussed bathing schedule issues and antibiotic treatment delay
Director of NursingDONProvided expectations on bathing refusals, antibiotic treatment, and COVID screening
Licensed Vocational Nurse 13LVNDay shift nurse for resident with tracheostomy, unable to locate backup supplies
Central Supply Clerk 9CSCDescribed location and access to backup tracheostomy supplies
Licensed Vocational Nurse 12LVNOvernight nurse for resident with tracheostomy, unaware of missing backup supplies
Admissions AssistantDid not review COVID screening paperwork for completeness or answers
Admissions DirectorResponsible for COVID screening paperwork availability, acknowledged lack of monitoring
Infection PreventionistIPNot responsible for COVID screening, confirmed lack of screening monitoring

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