Greenwood Village South

Greenwood Village South

295 Village Ln, Greenwood, IN 46143 View Map

Greenwood Village South is an Independent Living Home in Indiana

Greenwood Village South is an Independent Living Home in Indiana

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Overview of Greenwood Village South

Delivering exceptional services for over 60 years, Greenwood Village South in Greenwood, IN is a well-established senior living community that offers independent living, assisted living, memory care, long-term care, and rehabilitation services. Boasting years of experience and knowledge, the community guarantees exceptional care and supportives services that allows residents to successfully age in place. With its dedication to excellence, the community has been recognized as a Best Continuing Care Retirement Community and Best Assisted Living community by the U.S. News and World Report.

Focused on nurturing residents’ overall physical, social and psychological wellbeing, the community provides a Health and Wellness Team to personally guide residents through the community’s full array of services, amenities and activities. Delicious and healthy culinary delights are served as well for an enjoyable and filling dining experience. At Greenwood Village South, residents live their golden years free of hassles and worries.

(317) 881-2591

Managed by Paul Pfaff

Administrator

Paul Pfaff serves as the Administrator at Greenwood Village South, bringing dedicated leadership to the community. He is committed to ensuring a warm and supportive environment for residents and staff alike, overseeing daily operations with professionalism and care.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 4.16/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
5/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
4/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
4/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
5/5

Capacity and availability

High-capacity home

May provide extensive amenities, services and programs.

Total beds 207

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the Indiana average
Occupancy rate 87.5%
Residents per day (avg) 124
Occupancy rate
87.5%
Residents per day (avg)
124

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

54% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

41% of new residents, often for short stays.

Typical stay 6 - 7 months

Medicaid

5% of new residents, often for long-term daily care.

Typical stay 3 years

Finances and operations

Governmental home
County
Home revenue
$35.6M
Deficit of revenue
-$756.4K
Governmental home County
Home revenue
$35,637,515.00
Deficit of revenue
$-756,437.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$13.7M
38.3% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$22.7M
Total costs $36.4M
Bed community size
207-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Years in operation
44 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 50 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy Rate
76%
Occupied Beds
157 of 207
Percentage of available beds currently in use by residents.

Indiana average: 68%

Facility Type
MIXED FACILITY (NURSING + RESIDENTIAL CARE)
License Date
January 11, 2024
License Expiration
October 31, 2025

Additional licensing details

License number: 24-000010-1
CMS Certification Number: 155026

Ownership & operating entity

Greenwood Village South is legally operated by JOHNSON MEMORIAL HOSPITAL, and administrated by PAMELA SEEGERS.

Profit status: NON-PROFIT

Type Of Units

SNF/NF (Combined)
137 units
Residential
70 units
Total beds
207 units

Staffing

Key information about the people who lead and staff this community.

Leadership

Director of Nursing: ALEXA ULREY
Contact: Jordan Harlow

Contact Information

Fax: (317) 859-4423

What does this home offer?

Pets allowed icon
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Pets Allowed: Yes, Pets Allowed

Housing options icon
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Housing Options: Apartment / Cottage

Building type icon
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Building Type: Two-story

Fitness and recreation icon
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Fitness and Recreation

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Three Meals Per Day

Transportation services icon
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Transportation Services

Types of Care at Greenwood Village South

Assisted Living Memory Care Independent Living Nursing Home
Contact Greenwood Village South

Inspection History

In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.

10 visits/inspections

11 visits/inspections triggered by complaints

Results

4 with citations

6 without citations

Indiana average: 11 complaint visits

Indiana average: 3 inspections with citations

1 complaint

Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.

Indiana average: 4 complaints

10 citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

Indiana average: 19 citations

Comparison Chart

The information below is reported by the Indiana Department of Health, Division of Long Term Care.
Compare Independent Living around Greenwood
Greenwood Village South
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Greenwood
137
Yes
A+
50
SEEGERS, PAMELA
75.8%
$30,689,695.00
$13,658,750.00
44.5%
123.60
5/5
4.1613
4/5
4/5
5/5
Apartment / Cottage
Bickford of Greenwood
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Greenwood
82
Yes
-
50
BICKFORD OF GREENWOOD, LLC
45.1%
-
-
-
-
-
-
-
-
-
Apartment / Cottage

Living Spaces & Floor Plans

gvs-1
gvs-2

Places of interest near Greenwood Village South

Address 1.1 miles from city center

Address 295 Village Ln, Greenwood, IN 46143

Calculate Travel Distance to Greenwood Village South

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

268
Total Staff
159
Employees
109
Contractors
58,240
Total Hours (Quarter)
85
Avg Staff/Day
7.5
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse148.6 No
Licensed Practical Nurse258.2 Yes
Certified Nursing Assistant1327.3 Yes
Staff by Category
Administration
2 staff
6.2hs shift avg
Nursing Staff
225 staff
7.6hs shift avg
Physicians & Practitioners
3 staff
7.1hs shift avg
Therapy Services
24 staff
7.2hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
2 staff
5.9hs shift avg
Dietary Services
9 staff
7hs shift avg
Other Services
3 staff
7.8hs shift avg
Contractor Analysis
16.2%
of total hours from contractors
9,435 contractor hours this quarter
Licensed Practical Nurse: 7 Certified Nursing Assistant: 46 Medication Aide/Technician: 27 Respiratory Therapy Technician: 5 Physical Therapy Aide: 4 Speech Language Pathologist: 8 Qualified Social Worker: 2 Feeding Assistant: 2 Physical Therapy Assistant: 5 Occupational Therapy Assistant: 1 Medical Director: 1 Other Physician: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant864613224,27591100%7.3
Medication Aide/Technician1927467,57591100%8
Licensed Practical Nurse187257,17691100%8.2
Registered Nurse140143,90191100%8.6
RN Director of Nursing6062,7798796%8
Other Dietary Services Staff8082,54791100%7
Physical Therapy Aide0441,8226774%7.3
Speech Language Pathologist0881,7817886%7
Respiratory Therapy Technician0551,0947481%7.5
Dental Services Staff2029616571%7.9
Physical Therapy Assistant0558936976%7.3
Qualified Social Worker0226577582%5.9
Clinical Nurse Specialist1014806470%7.5
Dietitian1014806470%7.5
Nurse Practitioner1014435965%7.5
Administrator1014165257%8
Mental Health Service Worker1013905257%7.5
Occupational Therapy Aide1013364853%7
Feeding Assistant0221323336%4
Occupational Therapy Assistant011491213%4.1
Medical Director011462325%2
Other Physician011789%0.9

Health Inspection History

Source: CMS Health Citations (Aug 2023 – Aug 2024)

2
Inspections
6
Total Citations
0
Critical (J-L)
0
Serious (G-I)
3
Citations/Inspection
Aug 2024
Last Inspection
Citation Severity Distribution
Minor (A-C)
1
Moderate (D-F)
5
Serious (G-I)
0
Critical (J-L)
0
What do these levels mean?
Top Deficiency Categories
Resident Rights
3
50% of total
Quality of Life & Care
1
17% of total
Citation Sources
Standard Inspections 6
Complaint Investigations 0
State Comparison (IN)
Citations
6
Indiana average: 25
Critical Citations
0
Indiana average: 0.2
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Aug 13, 2024 E Resident RightsF0558 Corrected
Aug 15, 2023 C Nursing ServicesF0732 Corrected
Aug 15, 2023 D Quality of CareF0684 Corrected
Aug 15, 2023 D Care PlanningF0641 Corrected
Aug 15, 2023 E Resident RightsF0550 Corrected
Aug 15, 2023 D Resident RightsF0558 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: Non-Profit - Other Nonprofit
Part of: Johnson Memorial Hospital
Resident Census by Payment Source
121 Total Residents
Medicare 13 (10.7%)
Medicaid 62 (51.2%)
Private Pay/Other 46 (38%)
Programs & Services
Residents' Group
Nurse Aide Training
CCRC
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality Measures

CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.

Source: CMS Nursing Home Compare (Data as of Jan 2026)

High-Risk Clinical Events
16.6 Score
108% worse than avg Indiana avg: 8.0

Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline

Functional Decline
29.6 Score
74% worse than avg Indiana avg: 17.1

Composite score based on ADL decline, walking ability decline, and incontinence

Long-Stay Resident Measures

Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.

Need for Help with Daily Activities Increased
34.6%
Lost Too Much Weight
10.5%
Urinary Tract Infection
1.5%
Depressive Symptoms
3.3%
Falls with Major Injury
1.5%
Pneumococcal Vaccine
97.8%
Antipsychotic Use
16.7%
Walking Ability Worsened
36.2%
Influenza Vaccine
94.5%
High Risk Residents with Pressure Ulcers
0.4%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
18.1%
Short-Stay Resident Measures

Measures for residents who stay 100 days or less (typically rehabilitation patients).

Pneumococcal Vaccine
98.8% 21% better than avg Indiana: 81.7%
Short-Stay Residents Who Received a New Antipsychotic Medication
0.6% 58% better than avg Indiana: 1.4%
Influenza Vaccine
92.4% 17% better than avg Indiana: 79.0%

Guides for Better Senior Living

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Claim What’s Yours: Financial Aid for Indiana Seniors

Program
State Program Name
Eligibility
Benefits
Aged and Disabled Waiver
Indiana Medicaid A&D Waiver
Official government program page
  • General: Age 65+ or disabled, Indiana resident, Medicaid-eligible, nursing home-level care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • IN Specifics: Requires level-of-care determination.
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care (~$60/day), home health services.
CHOICE Program
  • General: Age 60+, Indiana resident, at risk of nursing home.
  • Income Limits: ~$2,000/month (varies).
  • Asset Limits: $10,000 (individual).
  • IN Specifics: Limited funding; regional variation.
  • Services: In-home care (3-5 hours/week), respite (up to 10 days/year), transportation (~5 trips/month).
Residential Care Assistance Program (RCAP)
Indiana Residential Care Assistance Program
Official government program page
  • General: Age 65+, or blind, or disabled, Indiana resident, in approved facility, low-income or SSI recipient.
  • Income Limits (2025): ~$1,004/month (including SSI).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • IN Specifics: ~50 facilities statewide; per diem rate set by FSSA.
  • Services: Room/board, laundry, minimal care coordination (~$20-$50/day subsidy).
Medicare Savings Program (MSP)
Indiana Medicare Savings Program
Official government program page
  • General: Age 65+ or disabled, Indiana resident, Medicare Part A/B.
  • Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits: $9,430 (individual), $14,130 (couple).
  • IN Specifics: Three tiers; no waitlist.
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
National Family Caregiver Support Program (NFCSP) Respite
Indiana NFCSP Respite Care
Official government program page
  • General: Caregivers of 60+ needing care or 55+ caregivers of others; Indiana resident; functional needs (2+ ADLs).
  • Income Limits (2025): Prioritizes ~$24,980/year (individual); no strict cap.
  • Asset Limits: Not assessed; need-based.
  • IN Specifics: 16 AAAs; prioritizes low-income, rural caregivers.
  • Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), caregiver training.
Senior Community Service Employment Program (SCSEP)
  • General: Age 55+, unemployed, low-income, Indiana resident.
  • Income Limits (2025): ~$1,983/month (125% FPL).
  • Asset Limits: Not specified; income-focused.
  • IN Specifics: Priority for veterans, rural residents.
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
VA Aid and Attendance (A&A) and Housebound Benefits
Indiana VA Aid and Attendance/Housebound
  • General: Age 65+ or disabled veteran/spouse, Indiana resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits: ~$155,356 (net worth limit).
  • IN Specifics: High veteran demand statewide.
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).

Claim What’s Yours Financial Aid for Indiana Seniors

Indiana Medicaid A&D Waiver

Aged and Disabled Waiver

Requirements:
  • General:
    Age 65+ or disabled, Indiana resident, Medicaid-eligible, nursing home-level care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • IN Specifics:
    Requires level-of-care determination.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care (~$60/day), home health services.
Indiana CHOICE

CHOICE Program

Requirements:
  • General:
    Age 60+, Indiana resident, at risk of nursing home.
  • Income Limits:
    ~$2,000/month (varies).
  • Asset Limits:
    $10,000 (individual).
  • IN Specifics:
    Limited funding; regional variation.
Benefits without Contact:
  • Services: In-home care (3-5 hours/week), respite (up to 10 days/year), transportation (~5 trips/month).
Indiana Residential Care Assistance Program

Residential Care Assistance Program (RCAP)

Requirements:
  • General:
    Age 65+, or blind, or disabled, Indiana resident, in approved facility, low-income or SSI recipient.
  • Income Limits (2025):
    ~$1,004/month (including SSI).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • IN Specifics:
    ~50 facilities statewide; per diem rate set by FSSA.
Benefits without Contact:
  • Services: Room/board, laundry, minimal care coordination (~$20-$50/day subsidy).
Indiana Medicare Savings Program

Medicare Savings Program (MSP)

Requirements:
  • General:
    Age 65+ or disabled, Indiana resident, Medicare Part A/B.
  • Income Limits (2025):
    ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits:
    $9,430 (individual), $14,130 (couple).
  • IN Specifics:
    Three tiers; no waitlist.
Benefits without Contact:
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Indiana NFCSP Respite Care

National Family Caregiver Support Program (NFCSP) Respite

Requirements:
  • General:
    Caregivers of 60+ needing care or 55+ caregivers of others; Indiana resident; functional needs (2+ ADLs).
  • Income Limits (2025):
    Prioritizes ~$24,980/year (individual); no strict cap.
  • Asset Limits:
    Not assessed; need-based.
  • IN Specifics:
    16 AAAs; prioritizes low-income, rural caregivers.
Benefits without Contact:
  • Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), caregiver training.
Indiana SCSEP

Senior Community Service Employment Program (SCSEP)

Requirements:
  • General:
    Age 55+, unemployed, low-income, Indiana resident.
  • Income Limits (2025):
    ~$1,983/month (125% FPL).
  • Asset Limits:
    Not specified; income-focused.
  • IN Specifics:
    Priority for veterans, rural residents.
Benefits without Contact:
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
Indiana VA Aid and Attendance/Housebound

VA Aid and Attendance (A&A) and Housebound Benefits

Requirements:
  • General:
    Age 65+ or disabled veteran/spouse, Indiana resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025):
    Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits:
    ~$155,356 (net worth limit).
  • IN Specifics:
    High veteran demand statewide.
Benefits without Contact:
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
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