Greenwood Village South

Greenwood Village South

295 Village Ln, Greenwood, IN 46143 View Map

Greenwood Village South is an Independent Living Home in Indiana

Greenwood Village South is an Independent Living Home in Indiana

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Overview of Greenwood Village South

Delivering exceptional services for over 60 years, Greenwood Village South in Greenwood, IN is a well-established senior living community that offers independent living, assisted living, memory care, long-term care, and rehabilitation services. Boasting years of experience and knowledge, the community guarantees exceptional care and supportives services that allows residents to successfully age in place. With its dedication to excellence, the community has been recognized as a Best Continuing Care Retirement Community and Best Assisted Living community by the U.S. News and World Report.

Focused on nurturing residents’ overall physical, social and psychological wellbeing, the community provides a Health and Wellness Team to personally guide residents through the community’s full array of services, amenities and activities. Delicious and healthy culinary delights are served as well for an enjoyable and filling dining experience. At Greenwood Village South, residents live their golden years free of hassles and worries.

(317) 881-2591

Managed by Paul Pfaff

Administrator

Paul Pfaff serves as the Administrator at Greenwood Village South, bringing dedicated leadership to the community. He is committed to ensuring a warm and supportive environment for residents and staff alike, overseeing daily operations with professionalism and care.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 4.16/day Indiana avg: 3.44/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
5/5
Indiana avg: 3.1/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
4/5
Indiana avg: 2.8/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
4/5
Indiana avg: 2.5/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
5/5
Indiana avg: 4.1/5

Capacity and availability

High-capacity home

May provide extensive amenities, services and programs.

Total beds 207

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the Indiana average
Occupancy rate 87.5%
Residents per day (avg) 124
Occupancy rate
87.5%
Residents per day (avg)
124

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

54% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

41% of new residents, often for short stays.

Typical stay 6 - 7 months

Medicaid

5% of new residents, often for long-term daily care.

Typical stay 3 years

Finances and operations

Governmental home
County
Home revenue
$35.6M
Operating deficit
-$756.4K
Governmental home County
Home revenue
$35,637,515.00
Operating deficit
$-756,437.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$13.7M
38.3% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$22.7M
Total costs $36.4M
Bed community size
207-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Years in operation
44 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 50 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy Rate
76%
Occupied Beds
157 of 207
Percentage of available beds currently in use by residents.

Indiana average: 68%

Facility Type
MIXED FACILITY (NURSING + RESIDENTIAL CARE)
License Date
January 11, 2024
License Expiration
October 31, 2025

Additional licensing details

License number: 24-000010-1
CMS Certification Number: 155026

Ownership & operating entity

Greenwood Village South is legally operated by JOHNSON MEMORIAL HOSPITAL, and administrated by PAMELA SEEGERS.

Profit status: NON-PROFIT

Type Of Units

SNF/NF (Combined)
137 units
Residential
70 units
Total beds
207 units

Staffing

Key information about the people who lead and staff this community.

Leadership

Director of Nursing: ALEXA ULREY
Contact: Jordan Harlow

Care Services

Nursing Services
Rehabilitation Services
Respite Care
Memory Care
Independent Living
Skilled Nursing
Licensed Nurses/CNAs
Short-Term Rehab

All Levels of Care

Independent Living
Assisted Living
Memory Care
Skilled Nursing Care
Rehabilitation

Contact Information

Fax: (317) 859-4423

Amenities & Lifestyle

Programs & Activities

Specific Programs
Services & Amenities, Health & Wellness, Dining, Independent Living, Assisted Living, Memory Care, Skilled Nursing Care, Rehabilitation

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed: Yes, Pets Allowed

Housing options icon
Housing options icon

Housing Options: Apartment / Cottage

Building type icon
Building type icon

Building Type: Two-story

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Dining services icon
Dining services icon

Three Meals Per Day

Transportation services icon
Transportation services icon

Transportation Services

Types of Care at Greenwood Village South

Assisted Living Memory Care Independent Living Nursing Home
Contact Greenwood Village South

Inspection History

In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.

10 visits/inspections

11 visits/inspections triggered by complaints

Results

4 with citations

6 without citations

Indiana average: 9 complaint visits

Indiana average: 3 inspections with citations

1 complaint

Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.

Indiana average: 4 complaints

Latest inspection

Date:March 21, 2025
Type:Complaint Investigation

10 total citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

Indiana average: 26 citations

32 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Living Spaces & Floor Plans

Gvs 1
Gvs 2

Places of interest near Greenwood Village South

Address 1.1 miles from city center

Address 295 Village Ln, Greenwood, IN 46143

Calculate Travel Distance to Greenwood Village South

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

268
Total Staff
159
Employees
109
Contractors
58,240
Total Hours (Quarter)
85
Avg Staff/Day
7.5
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse148.6 No
Licensed Practical Nurse258.2 Yes
Certified Nursing Assistant1327.3 Yes
Staff by Category
Administration
2 staff
6.2hs shift avg
Nursing Staff
225 staff
7.6hs shift avg
Physicians & Practitioners
3 staff
7.1hs shift avg
Therapy Services
24 staff
7.2hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
2 staff
5.9hs shift avg
Dietary Services
9 staff
7hs shift avg
Other Services
3 staff
7.8hs shift avg
Contractor Analysis
16.2%
of total hours from contractors
9,435 contractor hours this quarter
Licensed Practical Nurse: 7 Certified Nursing Assistant: 46 Medication Aide/Technician: 27 Respiratory Therapy Technician: 5 Physical Therapy Aide: 4 Speech Language Pathologist: 8 Qualified Social Worker: 2 Feeding Assistant: 2 Physical Therapy Assistant: 5 Occupational Therapy Assistant: 1 Medical Director: 1 Other Physician: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant864613224,27591100%7.3
Medication Aide/Technician1927467,57591100%8
Licensed Practical Nurse187257,17691100%8.2
Registered Nurse140143,90191100%8.6
RN Director of Nursing6062,7798796%8
Other Dietary Services Staff8082,54791100%7
Physical Therapy Aide0441,8226774%7.3
Speech Language Pathologist0881,7817886%7
Respiratory Therapy Technician0551,0947481%7.5
Dental Services Staff2029616571%7.9
Physical Therapy Assistant0558936976%7.3
Qualified Social Worker0226577582%5.9
Clinical Nurse Specialist1014806470%7.5
Dietitian1014806470%7.5
Nurse Practitioner1014435965%7.5
Administrator1014165257%8
Mental Health Service Worker1013905257%7.5
Occupational Therapy Aide1013364853%7
Feeding Assistant0221323336%4
Occupational Therapy Assistant011491213%4.1
Medical Director011462325%2
Other Physician011789%0.9

Health Inspection History

Total Health inspections 2
67% below Indiana average
Indiana average: 6.0

Last Health inspection on Aug 2024

Total Health citations 6
76% below Indiana average
Indiana average: 25.0

3 citations per inspection (avg)

Citations origin

Citations can result from standard inspections or complaint-based investigations.

Standard inspections 6 citations
Complaint investigations 0 citations
Breakdown of citations
Critical Health citations 0
100% below Indiana average
Indiana average: 0.2
Serious Health citations 0
100% below Indiana average
Indiana average: 0.6
Moderate Health citations 5

Minor Health citations 1
Citations history (last 3 years)
Resident Rights moderate citation Aug 13, 2024
Corrected

Nursing Services minor citation Aug 15, 2023
Corrected

Quality of Care moderate citation Aug 15, 2023
Corrected

Care Planning moderate citation Aug 15, 2023
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: Non-Profit - Other Nonprofit
Part of: Johnson Memorial Hospital
Resident Census by Payment Source
121 Total Residents
Medicare 13 (10.7%)
Medicaid 62 (51.2%)
Private Pay/Other 46 (38%)
Programs & Services
Residents' Group
Nurse Aide Training
CCRC
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score 16.6
108% worse than Indiana average
Indiana average: 8.0
Functional decline score 29.6
74% worse than Indiana average
Indiana average: 17.1
Long-Stay Resident Measures
Daily care & independence

Need for Help with Daily Activities Increased 34.6%
187% above Indiana average.

Walking Ability Worsened 36.2%
152% above Indiana average.

Low Risk Long-Stay Residents with Bowel/Bladder Incontinence 18.1%
26% below Indiana average.
Safety & clinical stability

Falls with Major Injury 1.5%
62% below Indiana average.

High Risk Residents with Pressure Ulcers 0.4%
90% below Indiana average.

Urinary Tract Infection 1.5%
23% above Indiana average.
Emotional & behavioral wellbeing

Depressive Symptoms 3.3%
86% below Indiana average.

Antipsychotic Use 16.7%
34% above Indiana average.
Preventive care

Pneumococcal Vaccine 97.8%
4% above Indiana average.

Influenza Vaccine 94.5%
1% below Indiana average.
Nutrition & physical health

Lost Too Much Weight 10.5%
85% above Indiana average.
Short-stay resident measures
Pneumococcal Vaccine 98.8%

21% better than Indiana average
Antipsychotic medication increase 0.6%

58% better than Indiana average
Influenza Vaccine 92.4%

17% better than Indiana average

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

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Financial Aid for Indiana Seniors

Get financial aid guidance

Aged and Disabled Waiver

Indiana Medicaid A&D Waiver

Age 65+ or disabled, Indiana resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Requires level-of-care determination.

CHOICE Program

Indiana CHOICE

Age 60+, Indiana resident, at risk of nursing home.

~$2,000/month (varies).

$10,000 (individual).

Limited funding; regional variation.

Residential Care Assistance Program (RCAP)

Indiana Residential Care Assistance Program

Age 65+, or blind, or disabled, Indiana resident, in approved facility, low-income or SSI recipient.

~$1,004/month (including SSI).

$2,000 (individual), $3,000 (couple).

~50 facilities statewide; per diem rate set by FSSA.

Medicare Savings Program (MSP)

Indiana Medicare Savings Program

Age 65+ or disabled, Indiana resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; no waitlist.

National Family Caregiver Support Program (NFCSP) Respite

Indiana NFCSP Respite Care

Caregivers of 60+ needing care or 55+ caregivers of others; Indiana resident; functional needs (2+ ADLs).

Prioritizes ~$24,980/year (individual); no strict cap.

Not assessed; need-based.

16 AAAs; prioritizes low-income, rural caregivers.

Senior Community Service Employment Program (SCSEP)

Indiana SCSEP

Age 55+, unemployed, low-income, Indiana resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents.

VA Aid and Attendance (A&A) and Housebound Benefits

Indiana VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, Indiana resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand statewide.

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