Hale Makua Health Services
Hale Makua Health Services is a Nursing Home in Hawaii
Hale Makua Health Services is a Nursing Home in Hawaii
Hale Makua Health Services
Hale Makua Health Services is a Nursing Home in Hawaii
Hale Makua Health Services is a Nursing Home in Hawaii
Wonderfully nestled between Kahului Park and Kahului Disc Golf Course in Kahului, HI, Hale Makua Health Services is an outstanding community offering a wide range of care, including adult day health, residential care, home health, long-term care, and rehabilitation. The community strives to meet residents’ needs with a compassionate and well-trained team attending to their needs around the clock. Whether at home or in our stress-free setting, residents can keep their peace of mind and receive exceptional care.
Aside from their healthcare needs, residents’ leisure and wellness are also taken into consideration, so fun recreational activities and enriching programs are also conducted. The community also provides physical, occupational, and speech therapy to enhance residents’ living experiences. With continuum of care services, residents age with dignity wherever they prefer.
Kayla Phillips is the newly appointed Administrator-in-Training at Hale Makua Health Services. She is preparing to lead the community with dedication and a commitment to providing quality care and support to residents.
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Occupancy levels track close to the statewide midpoint, indicating balanced availability. Bed capacity aligns with the typical community size in the state, allowing steady admissions. Resident stays are comparable to other state facilities, implying stable turnover.
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Home revenue ranks in the upper tier statewide, reflecting strong billing volume. Payroll spending sits in the top tier, showing a strong investment in staffing resources. Total income exceeds the majority of state facilities, highlighting strong profitability.
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Medicare nights run higher than most peers, indicating robust short-stay referrals. Medicaid nights sit above most state facilities, underscoring deep Title XIX coverage. Private pay nights lead the state, showing strong demand from market-rate residents.
What does this home offer?
Housing Options: Private / Semi-Private
Building Type: Single-story
Dining Services
Housekeeping Services
Social and Recreational Activities
On-site Medical Care and Health Services
Types of Care at Hale Makua Health Services
Comparison Chart
The information below is reported by the Hawaii Department of Health, Office of Health Care Assurance.24/7 care needed
Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
24/7 care needed
24/7 care needed
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Location
Community Spaces and Overall Environment
Services
Staffing
Accommodations
Finances
Other Notes
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Places of interest near Hale Makua Health Services
1.2 miles from city center
472 Kaulana St, Kahului, HI 96732
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 42 | 9 | Yes |
| Licensed Practical Nurse | 47 | 8.8 | Yes |
| Certified Nursing Assistant | 120 | 8.1 | Yes |
Staff by Category
Contractor Analysis
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 95 | 25 | 120 | 49,236 | 91 | 100% | 8.1 |
| Registered Nurse | 39 | 3 | 42 | 15,961 | 91 | 100% | 9 |
| Licensed Practical Nurse | 25 | 22 | 47 | 14,539 | 91 | 100% | 8.8 |
| Clinical Nurse Specialist | 15 | 0 | 15 | 6,571 | 91 | 100% | 8.1 |
| Other Dietary Services Staff | 7 | 0 | 7 | 2,804 | 90 | 99% | 8 |
| Dental Services Staff | 5 | 0 | 5 | 2,446 | 78 | 86% | 7.9 |
| RN Director of Nursing | 8 | 0 | 8 | 2,414 | 83 | 91% | 8.5 |
| Dietitian | 3 | 0 | 3 | 1,408 | 69 | 76% | 7.9 |
| Respiratory Therapy Technician | 0 | 7 | 7 | 1,253 | 79 | 87% | 7.2 |
| Nurse Aide in Training | 6 | 0 | 6 | 1,221 | 78 | 86% | 7.9 |
| Speech Language Pathologist | 0 | 3 | 3 | 1,092 | 85 | 93% | 6.9 |
| Occupational Therapy Aide | 2 | 0 | 2 | 1,008 | 64 | 70% | 8 |
| Physical Therapy Aide | 0 | 4 | 4 | 726 | 73 | 80% | 6.3 |
| Physical Therapy Assistant | 0 | 7 | 7 | 632 | 85 | 93% | 5.1 |
| Administrator | 1 | 1 | 2 | 504 | 63 | 69% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 504 | 63 | 69% | 8 |
| Qualified Social Worker | 0 | 3 | 3 | 482 | 62 | 68% | 7.5 |
| Mental Health Service Worker | 1 | 0 | 1 | 404 | 51 | 56% | 7.9 |
| Occupational Therapy Assistant | 0 | 3 | 3 | 149 | 39 | 43% | 3.3 |
| Medical Director | 0 | 1 | 1 | 60 | 23 | 25% | 2.6 |
| Other Physician | 0 | 1 | 1 | 11 | 5 | 5% | 2.2 |
Health Inspection History
Source: CMS Health Citations (Jul 2022 – Apr 2025)
Citation Severity Distribution
Top Deficiency Categories
Citation Sources
State Comparison (HI)
Recent Citations (Last 3 Years)
| Date | Severity ? | Category | Tag | Status |
|---|---|---|---|---|
| Apr 11, 2025 | D | Resident Rights | F0550 | Corrected |
| Jan 14, 2025 | E | Quality of Care | F0689 | Corrected |
| Jan 14, 2025 | D | Care Planning | F0656 | Corrected |
| Jan 14, 2025 | D | Care Planning | F0657 | Corrected |
| Jan 14, 2025 | D | Resident Rights | F0584 | Corrected |
| Oct 18, 2024 | G | Abuse/Neglect | F0600 | Corrected |
| Oct 18, 2024 | D | Environmental | F0921 | Corrected |
| Oct 18, 2024 | D | Infection Control | F0880 | Corrected |
| Oct 18, 2024 | D | Nutrition | F0812 | Corrected |
| Oct 18, 2024 | D | Pharmacy | F0755 | Corrected |
| Oct 18, 2024 | D | Pharmacy | F0758 | Corrected |
| Oct 18, 2024 | E | Pharmacy | F0761 | Corrected |
| Oct 18, 2024 | D | Quality of Care | F0684 | Corrected |
| Oct 18, 2024 | D | Quality of Care | F0690 | Corrected |
| Oct 18, 2024 | G | Quality of Care | F0697 | Corrected |
| Oct 18, 2024 | D | Care Planning | F0656 | Corrected |
| Oct 18, 2024 | D | Care Planning | F0657 | Corrected |
| Oct 18, 2024 | D | Resident Rights | F0552 | Corrected |
| Oct 18, 2024 | D | Resident Rights | F0558 | Corrected |
| Aug 12, 2024 | D | Quality of Care | F0677 | Corrected |
| Aug 12, 2024 | D | Quality of Care | F0684 | Corrected |
| Aug 12, 2024 | G | Quality of Care | F0689 | Corrected |
| Aug 12, 2024 | D | Care Planning | F0657 | Corrected |
| Aug 12, 2024 | D | Resident Rights | F0563 | Corrected |
| Oct 19, 2023 | D | Abuse/Neglect | F0604 | Corrected |
| Oct 19, 2023 | E | Infection Control | F0880 | Corrected |
| Oct 19, 2023 | D | Infection Control | F0883 | Corrected |
| Oct 19, 2023 | D | Nursing Services | F0726 | Corrected |
| Oct 19, 2023 | L | Nutrition | F0812 | Corrected |
| Oct 19, 2023 | D | Pharmacy | F0761 | Corrected |
| Oct 19, 2023 | E | Quality of Care | F0684 | Corrected |
| Oct 19, 2023 | D | Quality of Care | F0688 | Corrected |
| Oct 19, 2023 | G | Quality of Care | F0689 | Corrected |
| Oct 19, 2023 | D | Quality of Care | F0690 | Corrected |
| Oct 19, 2023 | G | Quality of Care | F0692 | Corrected |
| Oct 19, 2023 | D | Quality of Care | F0693 | Corrected |
| Oct 19, 2023 | D | Quality of Care | F0695 | Corrected |
| Oct 19, 2023 | D | Quality of Care | F0699 | Corrected |
| Oct 19, 2023 | E | Care Planning | F0656 | Corrected |
| Oct 19, 2023 | E | Care Planning | F0657 | Corrected |
| Oct 19, 2023 | D | Care Planning | F0842 | Corrected |
| Oct 19, 2023 | D | Resident Rights | F0550 | Corrected |
| Oct 19, 2023 | D | Resident Rights | F0558 | Corrected |
| Oct 19, 2023 | D | Resident Rights | F0561 | Corrected |
| Oct 19, 2023 | E | Resident Rights | F0574 | Corrected |
| Oct 19, 2023 | E | Resident Rights | F0577 | Corrected |
| Oct 19, 2023 | E | Resident Rights | F0583 | Corrected |
| Oct 19, 2023 | E | Resident Rights | F0584 | Corrected |
| Oct 19, 2023 | D | Resident Rights | F0623 | Corrected |
| Apr 13, 2023 | D | Abuse/Neglect | F0600 | Corrected |
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Resident Census by Payment Source
Programs & Services
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Quality Measures
CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.
Source: CMS Nursing Home Compare (Data as of Jan 2026)
Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline
Composite score based on ADL decline, walking ability decline, and incontinence
Long-Stay Resident Measures
Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.
Short-Stay Resident Measures
Measures for residents who stay 100 days or less (typically rehabilitation patients).
Penalties & Fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Penalty History
Showing all 3 penalties (Oct 2023 - Oct 2024)
Guides for Better Senior Living
From costs to care, explore the most important topics to make informed decisions about your future.
Claim What’s Yours: Financial Aid for Hawaii Seniors
- General: Age 65+ or disabled, Hawaii resident, Medicaid-eligible, long-term care need.
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- HI Specifics: High cost of living adjustments.
- Services: In-home care (6-8 hours/day), nursing home, respite (240 hours/year), medical services.
- General: Age 60+, Hawaii resident, unable to perform 2+ ADLs.
- Income Limits: No strict limit; prioritizes low-income.
- Asset Limits: Not applicable.
- HI Specifics: Limited funding; island-specific delivery.
- Services: In-home care (3-5 hours/week), adult day care (~$70/day), transportation (~5 trips/month).
- General: Age 55+, Hawaii resident, nursing home-level care need, safe with PACE support.
- Income Limits (2025): ~$2,829/month (300% FBR).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- HI Specifics: Limited to Oahu (e.g., Maluhia in Honolulu); few providers.
- Services: Personal care (5-7 hours/day), medical care, meals, transportation, therapy, respite.
- General: Age 65+ or disabled, Hawaii resident, Medicare Part A/B.
- Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual, adjusted annually.
- Asset Limits: $9,430 (individual), $14,130 (couple).
- HI Specifics: Three tiers; no waitlist.
- Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
- General: Age 55+, unemployed, low-income, Hawaii resident.
- Income Limits (2025): ~$1,983/month (125% FPL).
- Asset Limits: Not specified; income-focused.
- HI Specifics: ~800 slots; prioritizes veterans, rural residents.
- Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
- General: Caregivers of 60+ needing care or 55+ caregivers of others; Hawaii resident; functional needs (2+ ADLs).
- Income Limits (2025): Prioritizes ~$24,980/year (individual); no strict cap.
- Asset Limits: Not assessed; need-based.
- HI Specifics: Four county AAAs; prioritizes low-income.
- Services: Respite (4-6 hours/week or 5 days/year), adult day care ($80/day), counseling.
- General: Age 65+ or disabled veteran/surviving spouse, Hawaii resident, wartime service, need for aid with ADLs (A&A) or homebound status.
- Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
- Asset Limits: ~$155,356 (2025 net worth limit).
- HI Specifics: Applies statewide; high demand due to veteran population.
- Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
- General: Volunteers: 55+, low-income, Hawaii resident, able to work 20 hours/week. Recipients: Frail elders needing companionship.
- Income Limits (2025): Volunteers: ~$24,980/year (200% FPL); recipients: no limit.
- Asset Limits: Not specified for volunteers; need-based for recipients.
- HI Specifics: Statewide; managed by DHS Social Services.
- Services: Volunteers paid ~$4/hour for companionship (~20 hours/week); recipients get free support (~4-6 hours/week).
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