Total health inspections
9
Hawaii average 4.4
Last Health inspection on Apr 2025
Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Hale Makua Health Services
Nursing Home
Hale Makua Health Services
Nursing Home
Overview of Hale Makua Health Services
Wonderfully nestled between Kahului Park and Kahului Disc Golf Course in Kahului, HI, Hale Makua Health Services is an outstanding community offering a wide range of care, including adult day health, residential care, home health, long-term care, and rehabilitation. The community strives to meet residents’ needs with a compassionate and well-trained team attending to their needs around the clock. Whether at home or in our stress-free setting, residents can keep their peace of mind and receive exceptional care.
Aside from their healthcare needs, residents’ leisure and wellness are also taken into consideration, so fun recreational activities and enriching programs are also conducted. The community also provides physical, occupational, and speech therapy to enhance residents’ living experiences. With continuum of care services, residents age with dignity wherever they prefer.
Capacity and availability
High-capacity home
May provide extensive amenities, services and programs.
Total beds
254
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
91.7%
Residents per day (avg)
201
Occupancy rate
91.7%
Residents per day (avg)
201
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Post-acute recovery
Temporary care
Transitional stays
Breakdown by payment type
Medicare
22% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
68% of new residents, often for short stays.
Typical stay
2 - 3 months
Medicaid
10% of new residents, often for long-term daily care.
Typical stay
2 - 3 years
Finances and operations
Voluntary non-profit home
Other
Home revenue
$62.4M
Operating deficit
-$1.9M
Voluntary non-profit home
Other
Home revenue
$62,436,942.00
Operating deficit
$-1,883,634.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$16.7M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$47.6M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$64.3M
Walk Score: 27 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
Care Services
Nursing Services
Rehabilitation Services
Respite Care
Skilled Nursing
Licensed Nurses/CNAs
Programs & Activities
Specific Programs
Adult Day Health, Care Homes, Home Health, Long-Term Care, Rehab
What does this home offer?
Housing Options: Private / Semi-Private
Building Type: Single-story
Dining Services
Housekeeping Services
Social and Recreational Activities
On-site Medical Care and Health Services
Types of Care at Hale Makua Health Services
Nursing Home
Memory Care
Compare Nursing Homes around Kahului
The information below is reported by the Hawaii Department of Health, Office of Health Care Assurance.
Lanai Community Hospital
SNF
Nursing Homes 24/7 care needed
Lanai City
10
No
58
-
-
-
-
-
9.70
-
-
-
-
-
-
Private / Semi-Private
Kula Hospital
+36%
SNF
Nursing Homes 24/7 care needed
Kula
105
No
25
-
-
-
-
-
91.90
5.7305
-
-
-
+36%
-
Private / Semi-Private
Hale Makua Health Services
-29%
+14%
+24%
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
SNF
Nursing Homes 24/7 care needed
Kahului
254
No
27
CHUN, GRANT
91.7%
$59,012,113.00
$16,679,270.00
28.3%
201.20
4.7811
4
63
7
-29%+14%+24%Private / Semi-Private
Lanai Community Hospital
Type of care:
SNF
Community:
Lanai City
Bed Count:
10
Pets Allowed:
No
CCN:
125023
Avg Residents/Day:
9.70
Overall Rating:
Health Insp Rating:
QM Rating:
Bed Options:
Private / Semi-Private
Kula Hospital
Type of care:
SNF
Community:
Kula
Bed Count:
105
Pets Allowed:
No
CCN:
125003
Avg Residents/Day:
91.90
Overall Rating:
Adj Nurse Hours:
5.7305
Health Insp Rating:
Staffing Rating:
QM Rating:
Staffing vs State Avg:
+36%
+36%
Bed Options:
Private / Semi-Private
Hale Makua Health Services
Type of care:
MC
SNF
Community:
Kahului
Bed Count:
254
Pets Allowed:
No
Operator:
CHUN, GRANT
CCN:
125007
Occupancy:
91.7%
Home Revenue:
$59,012,113.00
Payroll Costs:
$16,679,270.00
Payroll %:
28.3%
Avg Residents/Day:
201.20
Adj Nurse Hours:
4.7811
Number of Fines:
4
Citations:
63
Severe Citations:
7
RN share vs State Avg:
-29%
-29%
Staffing vs State Avg:
+14%
+14%
Occupancy vs State Avg:
+24%
+24%
Bed Options:
Private / Semi-Private
Places of interest near Hale Makua Health Services
1.2 miles from city center
472 Kaulana St, Kahului, HI 96732
Calculate Travel Distance to Hale Makua Health Services
Add your location
Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
288
Total Staff
208
Employees
80
Contractors
103,422
Total Hours (Quarter)
138
Avg Staff/Day
8.2
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 42 | 9 | Yes |
| Licensed Practical Nurse | 47 | 8.8 | Yes |
| Certified Nursing Assistant | 120 | 8.1 | Yes |
Staff by Category
Administration ⓘ
3 staff
6.6hs shift avg
Nursing Staff ⓘ
223 staff
8.4hs shift avg
Physicians & Practitioners ⓘ
17 staff
8.1hs shift avg
Therapy Services ⓘ
26 staff
6.5hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
3 staff
7.5hs shift avg
Dietary Services ⓘ
10 staff
8hs shift avg
Other Services ⓘ
6 staff
7.9hs shift avg
Contractor Analysis
20%
of total hours from contractors
20,676 contractor hours this quarter
Certified Nursing Assistant: 25
Registered Nurse: 3
Licensed Practical Nurse: 22
Qualified Social Worker: 3
Speech Language Pathologist: 3
Respiratory Therapy Technician: 7
Physical Therapy Assistant: 7
Physical Therapy Aide: 4
Administrator: 1
Other Physician: 1
Occupational Therapy Assistant: 3
Medical Director: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 95 | 25 | 120 | 49,236 | 91 | 100% | 8.1 |
| Registered Nurse | 39 | 3 | 42 | 15,961 | 91 | 100% | 9 |
| Licensed Practical Nurse | 25 | 22 | 47 | 14,539 | 91 | 100% | 8.8 |
| Clinical Nurse Specialist | 15 | 0 | 15 | 6,571 | 91 | 100% | 8.1 |
| Other Dietary Services Staff | 7 | 0 | 7 | 2,804 | 90 | 99% | 8 |
| Dental Services Staff | 5 | 0 | 5 | 2,446 | 78 | 86% | 7.9 |
| RN Director of Nursing | 8 | 0 | 8 | 2,414 | 83 | 91% | 8.5 |
| Dietitian | 3 | 0 | 3 | 1,408 | 69 | 76% | 7.9 |
| Respiratory Therapy Technician | 0 | 7 | 7 | 1,253 | 79 | 87% | 7.2 |
| Nurse Aide in Training | 6 | 0 | 6 | 1,221 | 78 | 86% | 7.9 |
| Speech Language Pathologist | 0 | 3 | 3 | 1,092 | 85 | 93% | 6.9 |
| Occupational Therapy Aide | 2 | 0 | 2 | 1,008 | 64 | 70% | 8 |
| Physical Therapy Aide | 0 | 4 | 4 | 726 | 73 | 80% | 6.3 |
| Physical Therapy Assistant | 0 | 7 | 7 | 632 | 85 | 93% | 5.1 |
| Administrator | 1 | 1 | 2 | 504 | 63 | 69% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 504 | 63 | 69% | 8 |
| Qualified Social Worker | 0 | 3 | 3 | 482 | 62 | 68% | 7.5 |
| Mental Health Service Worker | 1 | 0 | 1 | 404 | 51 | 56% | 7.9 |
| Occupational Therapy Assistant | 0 | 3 | 3 | 149 | 39 | 43% | 3.3 |
| Medical Director | 0 | 1 | 1 | 60 | 23 | 25% | 2.6 |
| Other Physician | 0 | 1 | 1 | 11 | 5 | 5% | 2.2 |
Health Inspection History
Inspections
Total health citations
63
Citations per inspection
7
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
34 of 63 citations resulted from standard inspections; 19 of 63 resulted from complaint investigations; and 10 of 63 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
1
1
900% worse than Hawaii averageHawaii average: 0.1
Serious Health citations
6
6
500% worse than Hawaii averageHawaii average: 1
1 critical citation
6 serious citations
56 moderate citations
0 minor citations
Citations history (last 3 years)
Resident Rights moderate citation
Apr 11, 2025
Corrected
Quality of Care moderate citation
Jan 14, 2025
Corrected
Care Planning moderate citation
Jan 14, 2025
Corrected
Care Planning moderate citation
Jan 14, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: Non-Profit Corporation
Part of: Hale Makua Health Services
Resident Census by Payment Source
204
Total Residents
Medicare
29
(14.2%)
ⓘ
Medicaid
136
(66.7%)
ⓘ
Private Pay/Other
39
(19.1%)
ⓘ
Programs & Services
Residents' Group
ⓘ
Family Member Group
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Family Council
ⓘ
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
16.3
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
16.3
60% worse than Hawaii averageHawaii average: 10.2
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
29.2
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
29.2
46% worse than Hawaii averageHawaii average: 20.0
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
24.6%
Percent of long-stay residents whose need for help with daily activities has increased
24.6%
40% worse than Hawaii averageHawaii average: 17.6%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
43.4%
Percent of long-stay residents whose ability to move independently worsened
43.4%
68% worse than Hawaii averageHawaii average: 25.8%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
19.5%
Percent of low risk long-stay residents who lose control of their bowels or bladder
19.5%
7% worse than Hawaii averageHawaii average: 18.3%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
2.2%
Percent of long-stay residents experiencing one or more falls with major injury
2.2%
In line with Hawaii averageHawaii average: 2.1%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
3.2%
Percent of long-stay high risk residents with pressure ulcers
3.2%
11% better than Hawaii averageHawaii average: 3.6%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
2.4%
Percent of long-stay residents with a urinary tract infection
2.4%
In line with Hawaii averageHawaii average: 2.4%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
8.0%
Percent of long-stay residents who lose too much weight
8.0%
70% worse than Hawaii averageHawaii average: 4.7%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.2%
Percent of long-stay residents who have depressive symptoms
0.2%
86% better than Hawaii averageHawaii average: 1.5%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
11.0%
Percent of long-stay residents who received an antipsychotic medication
11.0%
9% worse than Hawaii averageHawaii average: 10.1%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
96.6%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
96.6%
In line with Hawaii averageHawaii average: 96.3%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
95.7%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
95.7%
In line with Hawaii averageHawaii average: 95.4%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
1.17
Number of hospitalizations per 1,000 long-stay resident days.
1.17
13% better than Hawaii averageHawaii average: 1.34
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.99
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.99
124% worse than Hawaii averageHawaii average: 0.89
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
91.9%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
91.9%
10% better than Hawaii averageHawaii average: 83.4%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.1%
Percent of short-stay residents who newly received an antipsychotic medication
1.1%
9% better than Hawaii averageHawaii average: 1.2%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
91.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
91.5%
8% better than Hawaii averageHawaii average: 84.7%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
20.0%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
20.0%
In line with Hawaii averageHawaii average: 19.6%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
18.6%
Percentage of short-stay residents who had an outpatient emergency department visit.
18.6%
71% worse than Hawaii averageHawaii average: 10.9%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Hawaii averageHawaii average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
56.0%
Percentage of residents at or above expected ability to care for themselves at discharge.
56.0%
In line with Hawaii averageHawaii average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
70.2%
Rate of successful return to home or community from a skilled nursing facility.
70.2%
39% better than Hawaii averageHawaii average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$170K
351% higher than Hawaii averageHawaii average: $38K
Number of fines
3
97% more fines than Hawaii averageHawaii average: 1.5
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Hawaii averageHawaii average: 0.1
Fines amount comparison
Fines amount comparison
This facility
$170K
Hawaii average
$38K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Oct 18, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Oct 18, 2024
$71K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Aug 12, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Aug 12, 2024
$56K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Oct 19, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Oct 19, 2023
$44K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Hale Makua Health Services based on CMS SNF Cost Reports.
Occupancy Rate
91.7%
↓ 0.8pp vs 2022
Net Income
-$1,883,634
↓ ~$6.4M vs 2022
Total Payroll
$20,729,626
↑ ~$300K vs 2022
Profit Margin
-3.2%
↓ 11.4pp vs 2022
Loading trend charts...
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