Inspection Reports for Hampton Manor of Bedford

The investigation was initiated due to a complaint alleging that a resident did not receive her prescribed medication, Xarelto, which resulted in a double stroke.

The investigation established a violation that the resident did not receive her medication as prescribed due to errors in transcription and administration. However, no violation was found regarding the caregiver's response time or use of a gait belt during a stroke emergency.

The complaint alleged that the Resident of Concern (ROC) did not receive her prescribed Xarelto medication after hospitalization, leading to a double stroke. The complaint also alleged delayed caregiver response and lack of gait belt during a stroke emergency. The medication administration violation was substantiated; the caregiver response and gait belt allegation was not substantiated.

The investigation was initiated due to a complaint alleging that residents do not get timely care because the facility does not have enough staff.

The investigation found 66 instances of extended wait times for response to resident call lights during the evaluated week, confirming that staffing levels were insufficient to meet resident needs. The facility acknowledged some delays were due to caregivers not resetting call pendants, but the majority were attributed to inadequate staffing.

The complaint alleged that there were only 2 caregivers on the floor for 50-60 residents, resulting in residents waiting 30-60 minutes for help. The investigation substantiated the violation of inadequate staffing and delayed care.

The inspection was conducted following a complaint alleging that Resident A lacked protection, including incidents of falls and burns.

The investigation substantiated that staff did not consistently follow Resident A's service plan, which included safety measures such as using lids on hot drinks and placing a body pillow under the bed sheet. This failure resulted in Resident A sustaining burns and a fall.

The complaint alleged Resident A was found on the floor next to her bed and later admitted to the hospital, with uncertainty if the admission was due to the fall or COVID-19. Additionally, Resident A spilled hot tea on herself, resulting in burns that worsened and required hospitalization. The allegation of lack of protection was substantiated.

The visit was conducted as a Renewal Licensing Study to assess compliance with licensing requirements and to determine if the facility meets standards for license renewal.

The facility was found to be non-compliant with several rules including medication administration record inaccuracies, failure to prepare and post therapeutic diet menus, incomplete meal and food records, and presence of expired food in the kitchen refrigerator. A corrective action plan is required to address these violations.

The document serves as a renewal notification for the Home for the Aged license following an administrative review of licensing activity over the past year.

The administrative review revealed substantial compliance with the public health code and administrative rules regulating home for the aged facilities, resulting in license renewal.

The inspection was conducted as a special investigation following a complaint alleging multiple issues including lack of respect for residents' privacy, poor incontinence care, unknown whereabouts of a resident, improper use of gloves, bed bug infestation, urine-saturated furniture, and lack of staff knowledge on mechanical lift use.

The investigation established a violation regarding care staff not respecting residents' privacy. All other allegations including incontinence care, resident whereabouts, bowel movement monitoring, glove use, bed bug infestation, furniture condition, and mechanical lift training were found not to be violations based on documentation and observations.

The complaint alleged that care staff did not respect residents' privacy, failed to provide good incontinence care, did not know the whereabouts of a resident in the memory care unit, did not identify residents' bowel movements, used food service-grade gloves for care, had bed bugs in the facility, had urine-saturated furniture in the memory care unit, and lacked knowledge on using a mechanical lift. Only the privacy violation was substantiated.

The inspection and licensing study was conducted to determine compliance with applicable licensing statutes and administrative rules for the purpose of issuing an original license for Hampton Manor of Bedford.

The study determined substantial compliance with licensing statutes and administrative rules. The facility is newly constructed with a total capacity of 114 beds, including assisted living and memory care units, and is approved to operate as a home for the aged with programs for aged and Alzheimer's disease or related conditions.