Inspection Reports for Haven Health Sky Harbor

1880 E Van Buren St, Phoenix, AZ 85006, United States, AZ, 85006

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Inspection Report Summary

The most recent inspection on April 30, 2025, found no deficiencies. Earlier inspections showed a pattern of occasional deficiencies primarily related to medical record maintenance, care plan development and review, transfer and discharge documentation, and medication administration compliance. Complaint investigations were mostly unsubstantiated, with only a few substantiated deficiencies in those areas. There were no fines, immediate jeopardy findings, or license actions listed in the available reports. The facility’s inspection history indicates some improvement over time, with fewer deficiencies cited in recent surveys compared to earlier ones.

Deficiencies (last 4 years)

Deficiencies (over 4 years) 7 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

89% worse than Arizona average
Arizona average: 3.7 deficiencies/year

Deficiencies per year

20 15 10 5 0
2022
2023
2024
2025
Inspection Report Complaint Investigation Capacity: 120 Deficiencies: 0 Apr 30, 2025
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An onsite complaint survey was conducted for intake #00127675 with no deficiencies cited.
Findings
An onsite complaint survey was conducted for intake #00127675 with no deficiencies cited.
Complaint Details
Investigation of intake #00127675
Inspection Report Complaint Investigation Capacity: 120 Deficiencies: 1 Mar 24, 2025
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A complaint survey was conducted for intake # SF00123180 with one deficiency cited related to medical record maintenance.
Findings
A complaint survey was conducted for intake # SF00123180 with one deficiency cited related to medical record maintenance.
Complaint Details
Investigation of intake # SF00123180
Deficiencies (1)
Description
R9-10-411.A — Medical record maintenance
Inspection Report Complaint Investigation Capacity: 120 Deficiencies: 0 Mar 11, 2025
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Complaint investigation for complaints 00116552, 00116537 with no deficiencies cited.
Findings
Complaint investigation for complaints 00116552, 00116537 with no deficiencies cited.
Complaint Details
Investigation of complaints 00116552, 00116537
Inspection Report Complaint Investigation Capacity: 120 Deficiencies: 0 Jan 15, 2025
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Complaint survey conducted with multiple intakes investigated and no deficiencies cited.
Findings
Complaint survey conducted with multiple intakes investigated and no deficiencies cited.
Complaint Details
Investigation of complaints AZ00221835, AZ00221917, AZ00221916, AZ00221963, AZ0222043, AZ00222042
Inspection Report Complaint Investigation Capacity: 120 Deficiencies: 0 Jan 10, 2025
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Complaint survey conducted for multiple intakes with no deficiencies cited.
Findings
Complaint survey conducted for multiple intakes with no deficiencies cited.
Complaint Details
Investigation of intake #AZ00221313, AZ00221371, AZ00221373
Inspection Report Complaint Investigation Capacity: 120 Deficiencies: 0 Jan 2, 2025
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Complaint survey conducted for multiple intakes with no deficiencies cited.
Findings
Complaint survey conducted for multiple intakes with no deficiencies cited.
Complaint Details
Investigation of intake # AZ00221051, AZ00220803, AZ00220689, AZ00221411
Inspection Report Complaint Investigation Capacity: 120 Deficiencies: 0 Dec 12, 2024
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Complaint survey conducted for intakes #AZ00219673, AZ00212344 with no deficiencies cited.
Findings
Complaint survey conducted for intakes #AZ00219673, AZ00212344 with no deficiencies cited.
Complaint Details
Investigation of intakes #AZ00219673, AZ00212344
Inspection Report Complaint Investigation Capacity: 120 Deficiencies: 0 Nov 19, 2024
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Complaint survey conducted for intakes #AZ00218944, #AZ00218841 with no deficiencies cited.
Findings
Complaint survey conducted for intakes #AZ00218944, #AZ00218841 with no deficiencies cited.
Complaint Details
Investigation of intakes #AZ00218944, #AZ00218841
Inspection Report Complaint Investigation Capacity: 120 Deficiencies: 0 Nov 13, 2024
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Complaint survey conducted for intakes #AZ00218344, #AZ00218463 with no deficiencies cited.
Findings
Complaint survey conducted for intakes #AZ00218344, #AZ00218463 with no deficiencies cited.
Complaint Details
Investigation of intake #AZ00218344, #AZ00218463
Inspection Report Complaint Investigation Capacity: 120 Deficiencies: 0 Oct 29, 2024
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Complaint survey conducted for intake #AZ00216771 with no deficiencies cited.
Findings
Complaint survey conducted for intake #AZ00216771 with no deficiencies cited.
Complaint Details
Investigation of intake #AZ00216771
Inspection Report Complaint Investigation Capacity: 120 Deficiencies: 2 Oct 22, 2024
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Complaint survey conducted for complaint #'s AZ00217107, AZ00217522, AZ00217188 with two deficiencies cited related to comprehensive care plans and care plan review.
Findings
Complaint survey conducted for complaint #'s AZ00217107, AZ00217522, AZ00217188 with two deficiencies cited related to comprehensive care plans and care plan review.
Complaint Details
Investigation of complaint #'s AZ00217107, AZ00217522, AZ00217188
Deficiencies (2)
Description
§483.21(b) — Comprehensive Care Plans
R9-10-414.B — Care plan review and revision
Inspection Report Complaint Investigation Capacity: 120 Deficiencies: 0 Oct 8, 2024
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Complaint survey conducted for intake #AZ00216796 with no deficiencies cited.
Findings
Complaint survey conducted for intake #AZ00216796 with no deficiencies cited.
Complaint Details
Investigation of intake #AZ00216796
Inspection Report Complaint Investigation Capacity: 120 Deficiencies: 0 Sep 24, 2024
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Onsite complaint survey conducted for intake # AZ00216348, AZ00216090, AZ00215579 with no deficiencies cited.
Findings
Onsite complaint survey conducted for intake # AZ00216348, AZ00216090, AZ00215579 with no deficiencies cited.
Complaint Details
Investigation of intake # AZ00216348, AZ00216090, AZ00215579
Inspection Report Complaint Investigation Capacity: 120 Deficiencies: 0 Aug 8, 2024
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Investigation of complaint AZ00214198 and AZ00214270 with no deficiencies found.
Findings
Investigation of complaint AZ00214198 and AZ00214270 with no deficiencies found.
Complaint Details
Investigation of complaint AZ00214198 and AZ00214270
Inspection Report Complaint Investigation Capacity: 120 Deficiencies: 2 Aug 1, 2024
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Complaint survey conducted for intake #s AZ00213882 and AZ00213931 with two deficiencies cited related to transfer and discharge requirements and transfer documentation.
Findings
Complaint survey conducted for intake #s AZ00213882 and AZ00213931 with two deficiencies cited related to transfer and discharge requirements and transfer documentation.
Complaint Details
Investigation of intake #s AZ00213882 and AZ00213931
Deficiencies (2)
Description
§483.15(c) — Transfer and discharge requirements
R9-10-408.C — Transfer documentation
Inspection Report Complaint Investigation Capacity: 120 Deficiencies: 0 Jul 30, 2024
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Complaint survey conducted for intake # AZ00213699 and AZ00213493 with no deficiencies cited.
Findings
Complaint survey conducted for intake # AZ00213699 and AZ00213493 with no deficiencies cited.
Complaint Details
Investigation of intake # AZ00213699 and AZ00213493
Inspection Report Complaint Investigation Capacity: 120 Deficiencies: 0 Jul 17, 2024
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Complaint survey conducted for intake #s AZ00212702, AZ00212703 and AZ00213219 with no deficiencies cited.
Findings
Complaint survey conducted for intake #s AZ00212702, AZ00212703 and AZ00213219 with no deficiencies cited.
Complaint Details
Investigation of intake #s AZ00212702, AZ00212703 and AZ00213219
Inspection Report Annual Inspection Capacity: 120 Deficiencies: 20 May 6, 2024
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State compliance survey conducted in conjunction with complaint investigations with 20 deficiencies cited related to quality management, care plans, staff training, resident care, staffing, medication, food safety, and documentation.
Findings
State compliance survey conducted in conjunction with complaint investigations with 20 deficiencies cited related to quality management, care plans, staff training, resident care, staffing, medication, food safety, and documentation.
Complaint Details
Investigation of intake #s AZ00203480 and AZ00199182
Deficiencies (20)
Description
R9-10-404 — Quality management program
§483.21(b) — Comprehensive Care Plans
R9-10-406.H — In-service education
§483.24(a) — Resident care and services
§483.24(a)(2) — Assistance with activities of daily living
§483.24(c) — Activities program
§483.35(a) — Sufficient nursing staff
§483.35(b) — Registered nurse services
§483.45(d) — Unnecessary drugs
§483.55 — Dental services
§483.60(d) — Food and drink quality
§483.60(i) — Food safety requirements
§483.20(f)(5) — Resident-identifiable information
§483.75(c) — Program feedback and monitoring
§483.95 — Training requirements
R9-10-412.B — Unnecessary drug administration
R9-10-413.B — Medical director responsibilities
R9-10-414.B — Care plan review and revision
R9-10-414.B — Care plan development and implementation
R9-10-423.B — Food-contact surface sanitation
Inspection Report Life Safety Capacity: 120 Deficiencies: 1 May 2, 2024
Visit Reason
Recertification survey for Medicare under Life Safety Code 2012, Chapter 18, New. Facility meets standards based on acceptance of plan of correction with one deficiency related to electrical equipment testing and maintenance.
Findings
Recertification survey for Medicare under Life Safety Code 2012, Chapter 18, New. Facility meets standards based on acceptance of plan of correction with one deficiency related to electrical equipment testing and maintenance.
Deficiencies (1)
Description
Electrical Equipment - Testing and Maintenance Requirements
Inspection Report Complaint Investigation Capacity: 120 Deficiencies: 2 Apr 11, 2024
Visit Reason
Complaint survey conducted for intake #s AZ00208350, AZ00206490, AZ00203611 and AZ00203650 with two deficiencies cited related to medication administration compliance.
Findings
Complaint survey conducted for intake #s AZ00208350, AZ00206490, AZ00203611 and AZ00203650 with two deficiencies cited related to medication administration compliance.
Complaint Details
Investigation of intake #s AZ00208350, AZ00206490, AZ00203611 and AZ00203650
Deficiencies (2)
Description
§483.21(b)(3) — Comprehensive Care Plans
R9-10-421.B — Medication administration compliance
Inspection Report Complaint Investigation Capacity: 120 Deficiencies: 0 Feb 8, 2024
Visit Reason
Complaint survey conducted for intake #s AZ00205726, AZ00205709, AZ00204142, AZ00204133 with no deficiencies cited.
Findings
Complaint survey conducted for intake #s AZ00205726, AZ00205709, AZ00204142, AZ00204133 with no deficiencies cited.
Complaint Details
Investigation of intake #s AZ00205726, AZ00205709, AZ00204142, AZ00204133
Inspection Report Complaint Investigation Capacity: 120 Deficiencies: 0 Jan 10, 2024
Visit Reason
Investigation of complaints AZ00204790 and AZ00204993 with no deficiencies cited.
Findings
Investigation of complaints AZ00204790 and AZ00204993 with no deficiencies cited.
Complaint Details
Investigation of complaints AZ00204790 and AZ00204993
Inspection Report Complaint Investigation Capacity: 120 Deficiencies: 0 Nov 1, 2023
Visit Reason
Complaint survey conducted for intake #s AZ00202507, AZ00202198, and AZ00195183 with no deficiencies cited.
Findings
Complaint survey conducted for intake #s AZ00202507, AZ00202198, and AZ00195183 with no deficiencies cited.
Complaint Details
Investigation of intake #s AZ00202507, AZ00202198, AZ00195183
Inspection Report Complaint Investigation Capacity: 120 Deficiencies: 0 Aug 11, 2023
Visit Reason
Investigation of complaint AZ00198526 with no deficiencies found.
Findings
Investigation of complaint AZ00198526 with no deficiencies found.
Complaint Details
Investigation of complaint AZ00198526
Inspection Report Complaint Investigation Capacity: 120 Deficiencies: 0 Apr 28, 2023
Visit Reason
Complaint survey conducted for intake #s AZ00194336, AZ00194462, AZ00194384, and AZ00194459 with no deficiencies cited.
Findings
Complaint survey conducted for intake #s AZ00194336, AZ00194462, AZ00194384, and AZ00194459 with no deficiencies cited.
Complaint Details
Investigation of intake #s AZ00194336, AZ00194462, AZ00194384, AZ00194459
Inspection Report Complaint Investigation Capacity: 120 Deficiencies: 0 Dec 15, 2022
Visit Reason
State compliance survey conducted in conjunction with multiple complaints with no deficiencies cited. Census was 47.
Findings
State compliance survey conducted in conjunction with multiple complaints with no deficiencies cited. Census was 47.
Complaint Details
Investigation of multiple complaints with census 47
Inspection Report Life Safety Capacity: 120 Deficiencies: 0 Dec 15, 2022
Visit Reason
Recertification survey for Medicare under Life Safety Code 2012, Chapter 19, Existing. Facility meets standards based on acceptance of plan of correction with no deficiencies cited.
Findings
Recertification survey for Medicare under Life Safety Code 2012, Chapter 19, Existing. Facility meets standards based on acceptance of plan of correction with no deficiencies cited.
Report
File
complaint-inspection_2023-04-28.pdf
Report
File
complaint-inspection_2024-01-10.pdf
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File
complaint-inspection_2024-04-11.pdf
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File
complaint-inspection_2024-08-01.pdf
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File
complaint-inspection_2024-10-22.pdf
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File
complaint-inspection_2025-03-24.pdf
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File
complaint-inspection_2025-08-12.pdf
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File
complaint-inspection_2025-11-13.pdf
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File
health-inspection_2021-09-23.pdf
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File
health-inspection_2022-12-15.pdf
Report
File
health-inspection_2024-05-06.pdf

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