Every person who worked here at any point in the quarter, employees and contractors. It is not how many are on site at once: that is the "on an average day" figure.
192
165 employees · 27 contractors · 67 on an average day Haven Health Sky Harbor
Nursing Home & Skilled Nursing · Phoenix, AZ
ALM Inspection Grade
C
ALM's inspection grade is 75 / 100, a C — 10 points below the Arizona average for CMS-certified facilities (85/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
ALM's inspection grade is 75 / 100, a C — 10 points below the Arizona average for CMS-certified facilities (85/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
CMS overall rating
2/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
2/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Haven Health Sky Harbor
Nursing Home & Skilled Nursing · Phoenix, AZ
ALM Inspection Grade
C
ALM's inspection grade is 75 / 100, a C — 10 points below the Arizona average for CMS-certified facilities (85/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
ALM's inspection grade is 75 / 100, a C — 10 points below the Arizona average for CMS-certified facilities (85/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
CMS overall rating
2/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
2/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Haven Health Sky Harbor accepts Medicare, Medicaid, and private pay.
Conveniently located in the harmonious neighborhood of East Van Buren St, Phoenix, AZ, Haven Health Sky Harbor is a blissful community that offers skilled nursing. The community is dedicated to providing the highest quality of care and assistance with their daily living activities and personal needs. Accommodating up to 120 residents, the community features specially designed amenities for their comfort and convenience. Sprinkler systems are provided throughout the community to ensure safety.
The community accepts Medicare and Medicaid to ease residents’ financial burdens. Here, residents receive top-tier care and assistance to meet their ever-changing needs and ensure their betterment. Ease your worries and live comfortably with dedicated services and specially designed amenities.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing
Data period: Q2 2026 (April 1 – June 30, 2026).
Nursing care per resident per day and state rankings: CMS Provider Information.
Headcount, shifts and contractors: CMS Payroll-Based Journal (PBJ).
Resident count: CMS Long-Term Care Facility Characteristics (data as of Sep 2026).
Total nursing care per resident / day
This nursing home is ranked 59th out of 60 nursing homes we track in Arizona for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
2h 50m
This nursing home is ranked 59th out of 60 nursing homes we track in Arizona for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
2h 50m6 of 6 metrics below Arizona average
Daily care time per resident, by role
Registered nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 21 total: 11 of the facility's own employees and 10 agency contractors.
21 staff · 9.6-hour shifts
20m
↓ 53% · AZ 43mThis facility: 20m per resident per day, 53% below the Arizona average of 43m (among Arizona facilities reporting a recent figure).
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 21 total: 11 of the facility's own employees and 10 agency contractors.
21 staff · 9.6-hour shiftsUS average: 41m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 41m
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. All 43 are the facility's own employees; no agency contractors work in this role.
43 staff · 9.8-hour shifts
57m
↓ 9% · AZ 1h 3mThis facility: 57m per resident per day, 9% below the Arizona average of 1h 3m (among Arizona facilities reporting a recent figure).
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. All 43 are the facility's own employees; no agency contractors work in this role.
43 staff · 9.8-hour shiftsUS average: 52m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 52m
Certified nursing assistant
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. All 78 are the facility's own employees; no agency contractors work in this role.
78 staff · 9.5-hour shifts
1h 33m
↓ 35% · AZ 2h 22mThis facility: 1h 33m per resident per day, 35% below the Arizona average of 2h 22m (among Arizona facilities reporting a recent figure).
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. All 78 are the facility's own employees; no agency contractors work in this role.
78 staff · 9.5-hour shiftsUS average: 2h 21m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 2h 21m
Physical therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
3m
↓ 47% · AZ 6mThis facility: 3m per resident per day, 47% below the Arizona average of 6m (among Arizona facilities reporting a recent figure).
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
US average: 4m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 4m
Total nursing, weekends
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
RN + LPN + aide · Sat–Sun
2h 35m
↓ 29% · AZ 3h 38mThis facility: 2h 35m per resident per day, 29% below the Arizona average of 3h 38m (among Arizona facilities reporting a recent figure).
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
RN + LPN + aide · Sat–SunUS average: 3h 26m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 3h 26m
RN, weekends
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
Sat–Sun
19m
↓ 37% · AZ 31mThis facility: 19m per resident per day, 37% below the Arizona average of 31m (among Arizona facilities reporting a recent figure).
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
Sat–SunUS average: 29m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 29m
Headcount
Every person who worked here at any point in the quarter, employees and contractors. It is not how many are on site at once: that is the "on an average day" figure.
192
165 employees · 27 contractors · 67 on an average day
192 total staff / 106 residents. Residents: CMS Long-Term Care Facility Characteristics (data as of Sep 2026); staff: CMS Payroll-Based Journal (Q2 2026).Residents and staff come from two different CMS releases, so the two counts can be a few months apart.
1.81 : 1
↑ 9% · AZ 1.67This facility: 1.81 staff per resident, 9% above the Arizona average of 1.67 (among Arizona facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
192 staff ÷ 106 residents
See full Arizona ranking →
Average hours one staff member works on a day they are on shift, across every role.
9.2 h
↑ 8% · AZ 8.5 hThis facility: 9.2 h, 8% above the Arizona average of 8.5 h (among Arizona facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
56,059 staff hours this quarter
See full Arizona ranking →92.7% of staff hours were worked by the facility's own employees
Arizona average: 94.4% · Contractors this quarter: Registered Nurse (10), Speech Language Pathologist (4), Respiratory Therapy Technician (4), Physical Therapy Assistant (3), Physical Therapy Aide (3), Qualified Social Worker (2), Therapeutic Recreation Specialist (1)
Why it matters: employees work here week after week and get to know each resident's routines and needs. Agency contractors often rotate between facilities, so a higher employee share usually means more consistent care.
By The Numbers
Community insights.
Bed count
A mid-sized community that may balance personal attention with shared amenities and social activities.
120
Rank #27 / 80Bed count — State benchmarked This nursing home is ranked 27th out of 80 nursing homes we track in Arizona for bed count. Shows this facility's certified or reported bed count compared to other Arizona facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Arizona that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
A mid-sized community that may balance personal attention with shared amenities and social activities.
120
Rank #27 / 80Bed count — State benchmarked This nursing home is ranked 27th out of 80 nursing homes we track in Arizona for bed count. Shows this facility's certified or reported bed count compared to other Arizona facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Arizona that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Medium-capacity home · Offers a balance of services and community atmosphere.
Years of operating
A community with a solid operating history and experience delivering ongoing care. This is the number of years in operation under current management.
Rank #31 / 53Years in operation — State benchmarked This nursing home is ranked 31st out of 53 nursing homes we track in Arizona for years in operation. Shows how long this facility has been in operation compared to other Arizona facilities. Longer operating histories may benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Arizona that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
A community with a solid operating history and experience delivering ongoing care. This is the number of years in operation under current management.
Rank #31 / 53Years in operation — State benchmarked This nursing home is ranked 31st out of 53 nursing homes we track in Arizona for years in operation. Shows how long this facility has been in operation compared to other Arizona facilities. Longer operating histories may benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Arizona that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
10
years
Walk Score
Somewhat walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
Rank #17 / 82Walk Score — State benchmarked This nursing home is ranked 17th out of 82 nursing homes we track in Arizona for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Arizona facilities. Higher scores benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Arizona that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Somewhat walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
Rank #17 / 82Walk Score — State benchmarked This nursing home is ranked 17th out of 82 nursing homes we track in Arizona for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Arizona facilities. Higher scores benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Arizona that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
60
/ 100
Occupancy rate
Occupancy between 85% and 95% suggests balanced demand.
Rank #14 / 55Occupancy rate — State benchmarked This nursing home is ranked 14th out of 55 nursing homes we track in Arizona for occupancy. Shows this facility's occupancy rate versus the Arizona average, with its Statewide rank out of 55. Higher occupancy signals strong local demand and financial stability. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Arizona that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Occupancy between 85% and 95% suggests balanced demand.
Rank #14 / 55Occupancy rate — State benchmarked This nursing home is ranked 14th out of 55 nursing homes we track in Arizona for occupancy. Shows this facility's occupancy rate versus the Arizona average, with its Statewide rank out of 55. Higher occupancy signals strong local demand and financial stability. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Arizona that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
90.5%
This home usually has limited availability
Based on 108.6 residents and 120 beds. Source: CMS Provider Information, average daily residents (data as of Oct 2026)
Higher than the Arizona average: 75.4%
Avg. Length of Stay
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
42
days
About This Community
Facility TypeNursing Care Institution
IssuanceDecember 1, 2015
License NumberNCI-2737
CMS Certification Number035290
QualificationHealth Care
Haven Health Sky Harbor is legally operated by Haven Health Sky Harbor, LLC, and administered by Mitchell Brady.
OwnerHaven Health Group, LLC
Resident Council
Occupational Therapy
Physical Therapy
Speech Therapy
Doctor on Staff
Complex Wound CareSpecialized treatment for wounds that are deep, slow to heal, infected, or otherwise difficult to manage. Care may include cleaning, dressings, and monitoring for healing.
Infectious Disease Care
Dialysis
Pain Management
Pulmonology
Respiratory Care
Laundry & Linen
Transportation
Pets not allowed
Fitness Center
Building Type3-story
Room Types
Private Rooms
Private Room
CMS Health Inspection History
ALM Inspection Grade
75 / 100
Calculated from CMS inspection data for this community's nursing-home beds
How it compares
10 points below the Arizona average for CMS-certified facilities (85/100)
Category breakdown
Citations
Concern
66 severity-weighted points (37 deficiencies) · 69% higher than the typical CMS-certified AZ facility (median: 39)
Enforcement
Strong
No fines on record · 0 enforcement actions
Persistence
Concern
52 days to fix issues · slower than the typical CMS-certified AZ facility (median: 40)
Total health inspections
11
↑ 64% · AZ 6.7This facility: 11, 64% above the Arizona average of 6.7 (among Arizona facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Total health citations
37
Rank #57 / 61Health citations — State benchmarked This nursing home is ranked 57th out of 61 nursing homes we track in Arizona for health citations. Shows this facility's total health deficiency citations benchmarked to the Arizona State average, with a ranking across all 61 AZ facilities. Lower citation counts earn a better rank. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Arizona that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.↑ 75% · AZ 21.2This facility: 37, 75% above the Arizona average of 21.2 (among Arizona facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Citations per inspection
3.36
Rank #41 / 61Citations per inspection — State benchmarked This nursing home is ranked 41st out of 61 nursing homes we track in Arizona for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the Arizona mean across 61 facilities with citation data. Lower is better. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Arizona that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.↑ 1% · AZ 3.34This facility: 3.36, 1% above the Arizona average of 3.34 (among Arizona facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Citation severity
100% corrected
37 of 37 citations corrected
Critical
J–L
0
↓ 100% · AZ 0.1This facility: 0, 100% below the Arizona average of 0.1 (among Arizona facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Immediate jeopardy
Serious
G–I
0
↓ 100% · AZ 0.5This facility: 0, 100% below the Arizona average of 0.5 (among Arizona facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Actual harm
Moderate
D–F
37
↑ 80% · AZ 20.6This facility: 37, 80% above the Arizona average of 20.6 (among Arizona facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
No harm, more than minimal risk
Minor
A–C
0
↓ 100% · AZ 0.1This facility: 0, 100% below the Arizona average of 0.1 (among Arizona facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
No harm, minimal riskLatest inspection: Jul 29, 2026 · 1 citation (Resident Rights, moderate), corrected
Most cited category: Quality of Life & Care, 9 of 37 citations · 9 categories in total
Citations history
Most recent first
Jul 29, 2026
1 citation
Resident Rights moderate citation
Corrected
Corrected
Mar 03, 2026
1 citation
Quality of Care moderate citation
Corrected
Corrected
Nov 13, 2025
4 citations
Resident Rights moderate citation
Corrected
Corrected
Care Planning moderate citation
Corrected
Corrected
Abuse/Neglect moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Aug 12, 2025
3 citations
Abuse/Neglect moderate citation
Corrected
Corrected
Abuse/Neglect moderate citation
Corrected
Corrected
Abuse/Neglect moderate citation
Corrected
Corrected
Mar 24, 2025
1 citation
Care Planning moderate citation
Corrected
Corrected
Oct 22, 2024
1 citation
Care Planning moderate citation
Corrected
Corrected
Aug 01, 2024
1 citation
Resident Rights moderate citation
Corrected
Corrected
May 06, 2024
13 citations
Quality of Care moderate citation
Corrected
Corrected
Pharmacy moderate citation
Corrected
Corrected
Nutrition moderate citation
Corrected
Corrected
Care Planning moderate citation
Corrected
Corrected
Administration moderate citation
Corrected
Corrected
Care Planning moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Nursing Services moderate citation
Corrected
Corrected
Nursing Services moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Nutrition moderate citation
Corrected
Corrected
Administration moderate citation
Corrected
Corrected
Apr 11, 2024
1 citation
Care Planning moderate citation
Corrected
Corrected
Jan 10, 2024
1 citation
Quality of Care moderate citation
Corrected
Corrected
Dec 15, 2022
10 citations
Pharmacy moderate citation
Corrected
Corrected
Infection Control moderate citation
Corrected
Corrected
Resident Rights moderate citation
Corrected
Corrected
Care Planning moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Pharmacy moderate citation
Corrected
Corrected
Resident Rights moderate citation
Corrected
Corrected
Abuse/Neglect moderate citation
Corrected
Corrected
Infection Control moderate citation
Corrected
Corrected
Top deficiency categories
Share of 37 citations
Quality of Life & Care
9 deficiencies (24%)
Resident Assessment & Care Planning
7 deficiencies (19%)
Resident Rights
5 deficiencies (14%)
Abuse, Neglect & Exploitation
5 deficiencies (14%)
Pharmacy Services
3 deficiencies (8%)
Infection Control
2 deficiencies (5%)
Nutrition & Dietary
2 deficiencies (5%)
Administration
2 deficiencies (5%)
Nursing & Physician Services
2 deficiencies (5%)
How citations are counted
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
25 of 37 citations resulted from standard inspections; 11 of 37 resulted from complaint investigations; and 1 of 37 came from combined inspections (standard and complaint).
Includes all CMS health inspection records for this property, which could include management/ownership changes.
Source
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Show Inspection Reports
Enforcement
Penalties and fines
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database · Data as of Oct 2026
No penalties in the past 3 years
No civil money penalties or payment denials on record since Oct 2023.
Total fines
$0
AZ avg $32KArizona average: $31,656. Average among the 40 Arizona facilities with a penalty on record.US avg $66KUS average: $66,281, among the 6,725 US facilities with a penalty on record.
Number of fines
0
AZ avg 1.58Arizona average: 1.58. Average among the 40 Arizona facilities with a penalty on record.US avg 1.88US average: 1.88, among the 6,725 US facilities with a penalty on record.
Payment denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
AZ avg 0.1Arizona average: 0.1. Average among the 40 Arizona facilities with a penalty on record.US avg 0.35US average: 0.35, among the 6,725 US facilities with a penalty on record.
Health Outcomes
Quality of care over time
How residents at this home fare on health outcomes and preventive care, compared with the Arizona average.
CMS star rating for the care of long-stay residents, who live at the home for 100 days or more. It is built from the long-stay quality measures below. 5 stars is the best.
5
/ 5
Significantly above average
↑ 31% · AZ 3.8This facility: 5.0, 31% above the AZ average of 3.8 (among AZ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
CMS star rating for the care of short-stay residents, mostly people recovering after a hospital stay for under 100 days. It is built from the short-stay quality measures below. 5 stars is the best.
5
/ 5
Significantly above average
↑ 20% · AZ 4.2This facility: 5.0, 20% above the AZ average of 4.2 (among AZ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Average of five long-stay measures: pressure ulcers, falls with major injury, unplanned weight loss, worsening ability to walk, and needing more help with daily activities. Each is the % of residents affected, so lower is better.
3.2
Score · lower is better
↓ 52% · AZ 6.7This facility: 3.2, 52% below the AZ average of 6.7 (among AZ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Average of three long-stay measures: needing more help with daily activities, worsening ability to walk, and loss of bowel or bladder control. Each is the % of residents affected, so lower is better.
5.8
Score · lower is better
↓ 60% · AZ 14.4This facility: 5.8, 60% below the AZ average of 14.4 (among AZ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.11 long-stay measures: 8 better, 3 worse
8 short-stay measures: 3 better, 2 worse, 3 compared with US only
Long-stay residents
People who live at the home · 11 measures
Daily care & independence
Needed more help with daily activities
Percent of long-stay residents whose need for help with daily activities has increased
0.0%
↓ 100% · AZ 10.6This facility: 0.0, 100% below the AZ average of 10.6 (among AZ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents whose need for help with daily activities has increased
0.0%
↓ 100% · AZ 10.6This facility: 0.0, 100% below the AZ average of 10.6 (among AZ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Walking ability worsened
Percent of long-stay residents whose ability to move independently worsened
0.0%
↓ 100% · AZ 11.7This facility: 0.0, 100% below the AZ average of 11.7 (among AZ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents whose ability to move independently worsened
0.0%
↓ 100% · AZ 11.7This facility: 0.0, 100% below the AZ average of 11.7 (among AZ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Bowel or bladder incontinence (low-risk residents)
Percent of low risk long-stay residents who lose control of their bowels or bladder
17.4%
↓ 14% · AZ 20.3This facility: 17.4, 14% below the AZ average of 20.3 (among AZ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of low risk long-stay residents who lose control of their bowels or bladder
17.4%
↓ 14% · AZ 20.3This facility: 17.4, 14% below the AZ average of 20.3 (among AZ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Safety & clinical stability
Urinary tract infection
Percent of long-stay residents with a urinary tract infection
0.4%
↓ 66% · AZ 1.2This facility: 0.4, 66% below the AZ average of 1.2 (among AZ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents with a urinary tract infection
0.4%
↓ 66% · AZ 1.2This facility: 0.4, 66% below the AZ average of 1.2 (among AZ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Falls with major injury
Percent of long-stay residents experiencing one or more falls with major injury
0.4%
↓ 82% · AZ 2.3This facility: 0.4, 82% below the AZ average of 2.3 (among AZ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents experiencing one or more falls with major injury
0.4%
↓ 82% · AZ 2.3This facility: 0.4, 82% below the AZ average of 2.3 (among AZ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Pressure ulcers (high-risk residents)
Percent of long-stay high risk residents with pressure ulcers
4.0%
↓ 7% · AZ 4.3This facility: 4.0, 7% below the AZ average of 4.3 (among AZ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay high risk residents with pressure ulcers
4.0%
↓ 7% · AZ 4.3This facility: 4.0, 7% below the AZ average of 4.3 (among AZ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Physical & mental health
Lost too much weight
Percent of long-stay residents who lose too much weight
11.7%
↑ 116% · AZ 5.4This facility: 11.7, 116% above the AZ average of 5.4 (among AZ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents who lose too much weight
11.7%
↑ 116% · AZ 5.4This facility: 11.7, 116% above the AZ average of 5.4 (among AZ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Depressive symptoms
Percent of long-stay residents who have depressive symptoms
1.2%
↓ 68% · AZ 3.7This facility: 1.2, 68% below the AZ average of 3.7 (among AZ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents who have depressive symptoms
1.2%
↓ 68% · AZ 3.7This facility: 1.2, 68% below the AZ average of 3.7 (among AZ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Antipsychotic use
Percent of long-stay residents who received an antipsychotic medication
1.5%
↓ 86% · AZ 10.6This facility: 1.5, 86% below the AZ average of 10.6 (among AZ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents who received an antipsychotic medication
1.5%
↓ 86% · AZ 10.6This facility: 1.5, 86% below the AZ average of 10.6 (among AZ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Preventive care
Pneumococcal vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
83.7%
↓ 13% · AZ 96.8This facility: 83.7, 13% below the AZ average of 96.8 (among AZ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
83.7%
↓ 13% · AZ 96.8This facility: 83.7, 13% below the AZ average of 96.8 (among AZ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Flu vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
73.6%
↓ 22% · AZ 94.7This facility: 73.6, 22% below the AZ average of 94.7 (among AZ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
73.6%
↓ 22% · AZ 94.7This facility: 73.6, 22% below the AZ average of 94.7 (among AZ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Short-stay residents
Rehab and recovery after a hospital stay · 8 measures
Daily care & independence
Able to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
72.7%
↑ 35% · US 53.7This facility: 72.7, 35% above the US average of 53.7 (among US facilities reporting a recent figure).
Percentage of residents at or above expected ability to care for themselves at discharge.
72.7%
↑ 35% · US 53.7This facility: 72.7, 35% above the US average of 53.7 (among US facilities reporting a recent figure).
Returned home or to the community
Rate of successful return to home or community from a skilled nursing facility.
56.0%
↑ 11% · US 50.6This facility: 56.0, 11% above the US average of 50.6 (among US facilities reporting a recent figure).
Rate of successful return to home or community from a skilled nursing facility.
56.0%
↑ 11% · US 50.6This facility: 56.0, 11% above the US average of 50.6 (among US facilities reporting a recent figure).Safety & clinical stability
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
↓ 100% · US 0.8This facility: 0.0, 100% below the US average of 0.8 (among US facilities reporting a recent figure).
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
↓ 100% · US 0.8This facility: 0.0, 100% below the US average of 0.8 (among US facilities reporting a recent figure).Physical & mental health
New antipsychotic medication
Percent of short-stay residents who newly received an antipsychotic medication
0.8%
↓ 33% · AZ 1.1This facility: 0.8, 33% below the AZ average of 1.1 (among AZ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of short-stay residents who newly received an antipsychotic medication
0.8%
↓ 33% · AZ 1.1This facility: 0.8, 33% below the AZ average of 1.1 (among AZ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Preventive care
Pneumococcal vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
75.9%
↓ 18% · AZ 92.6This facility: 75.9, 18% below the AZ average of 92.6 (among AZ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
75.9%
↓ 18% · AZ 92.6This facility: 75.9, 18% below the AZ average of 92.6 (among AZ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Flu vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
82.7%
↓ 6% · AZ 87.9This facility: 82.7, 6% below the AZ average of 87.9 (among AZ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
82.7%
↓ 6% · AZ 87.9This facility: 82.7, 6% below the AZ average of 87.9 (among AZ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Hospital & emergency visits
Re-hospitalized after admission
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
14.9%
↓ 39% · AZ 24.6This facility: 14.9, 39% below the AZ average of 24.6 (among AZ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
14.9%
↓ 39% · AZ 24.6This facility: 14.9, 39% below the AZ average of 24.6 (among AZ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
ER visits
Percentage of short-stay residents who had an outpatient emergency department visit.
9.6%
↓ 10% · AZ 10.7This facility: 9.6, 10% below the AZ average of 10.7 (among AZ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percentage of short-stay residents who had an outpatient emergency department visit.
9.6%
↓ 10% · AZ 10.7This facility: 9.6, 10% below the AZ average of 10.7 (among AZ facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Arrows show whether a figure is above or below the average. Green is better for residents, red is worse, and yellow means within 5% of the average. Grey compares with the US average only, because CMS publishes no state figure. The line on each bar marks the average.
Quality measures are calculated by CMS from Minimum Data Set (MDS) resident assessments and Medicare claims.
Money and staffing.
Haven Health Sky Harbor’s finances from its CMS cost report for the fiscal year ending December 2024, compared with 61 Arizona nursing homes that filed a recent report. Includes all financial data for this property, which could include management/ownership changes.
FY Dec 2024
Is it financially stable?
Losing money on care, but less than last year
−7.6% operating margin
+47.3 pts vs prior year
An operating loss in 5 of the last 6 reported years. Other income ($0.0M) trims the net loss to −$1.4M. Watch for cost-cutting that reaches staffing.
Does it invest in staff?
Spends less on payroll than most Arizona homes
55.2% payroll share of revenue
AZ average 63.3%Rank #31 / 61Payroll % of net patient revenue — State benchmarked This nursing home is ranked 31st out of 61 nursing homes we track in Arizona for payroll % of net patient revenue. Shows payroll as a percentage of net patient revenue versus the Arizona average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Arizona that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Payroll rose $1.4M while revenue rose $9.1M. A low share can mean leaner staffing; check hours per resident in the staffing section.
FY 2024 scorecard
Each row shows the FY 2024 figure, the change since the prior report, the trend, and how it compares with Arizona homes.
Revenue & profit
Losing money on care
| Metric | FY 2024 | vs prior year | Trend 2018 → 2024Trend | AZ median | Compared with AZ homesRank in AZ | In short |
|---|---|---|---|---|---|---|
| Net patient revenue What the home earns from resident care, after discounts and bad debt. | $19.0M | +$9.1M | Trend 20182024 | AZ median $13.7M | Rank in AZ Rank #16 / 61Net patient revenue — State benchmarked This nursing home is ranked 16th out of 61 nursing homes we track in Arizona for net patient revenue. Shows this facility's net patient revenue compared to the Arizona average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Arizona that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 75% of homes | Above AZ median Higher net patient revenue than 75% of AZ homes that filed a recent report. Revenue mostly follows how big a home is. |
| Operating expenses Everything it costs to run the home: staff, supplies, rent, admin. | $20.4M | +$5.2M | Trend 20182024 | AZ median $14.6M | Rank in AZ Rank #14 / 61Operating expenses — State benchmarked This nursing home is ranked 14th out of 61 nursing homes we track in Arizona for operating expenses. Shows everything it cost to run the home — staff, supplies, rent, admin — compared with other Arizona homes reporting a recent fiscal year. Expenses in dollars mostly follow how big a home is, so this compares size, not efficiency; read it next to operating margin. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Arizona that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 78% of homes | Exceeds revenue Operating expenses are higher than net patient revenue, so resident care runs at a loss. |
| Net patient income Revenue minus operating expenses. Negative means care loses money. | −$1.4M | +$4.0M | Trend 20182024 | AZ median −$0.0M | Rank in AZ Rank #42 / 61Net patient income — State benchmarked This nursing home is ranked 42nd out of 61 nursing homes we track in Arizona for net patient income. Shows net patient revenue minus operating expenses, compared with other Arizona homes reporting a recent fiscal year. Homes that lost money on care are in the pool too, so a rank in the bottom half usually means a loss. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Arizona that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 32% of homes | Loss, narrowing Resident care lost money this year, less than in the prior report. |
| Operating margin Net patient income as a share of revenue. The clearest health signal. | −7.6% | +47.3 pts | Trend 20182024 | AZ median 0.0% | Rank in AZ Rank #39 / 61Operating margin — State benchmarked This nursing home is ranked 39th out of 61 nursing homes we track in Arizona for operating margin. Shows net patient income as a share of net patient revenue, compared with other Arizona homes reporting a recent fiscal year. Unlike the dollar figures it does not follow size, so it is the fairest comparison of financial health between a small home and a large one. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Arizona that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 37% of homes | Loss A negative margin means resident care costs more than it earns. |
| Other income Money not from resident care: investments, grants, services. | $0.0M | — | Trend — | AZ median $0.0M | Rank in AZ Rank #58 / 58Other income — State benchmarked This nursing home is ranked 58th out of 58 nursing homes we track in Arizona for other income. Shows income from outside resident care — investments, grants, rentals, services — compared with other Arizona homes reporting a recent fiscal year. It is not part of net patient revenue; a high rank here can offset a loss on care. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Arizona that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 0% of homes | Offsets part of the loss Income from outside resident care covers part of the loss on care. |
| Net income The bottom line after other income. | −$1.4M | +$3.1M | Trend — | AZ median $0.6M | Rank in AZ Rank #49 / 61Net income — State benchmarked This nursing home is ranked 49th out of 61 nursing homes we track in Arizona for net income. Shows the bottom line after other income, compared with other Arizona homes reporting a recent fiscal year. Homes with a net loss are in the pool too, so a rank in the bottom half usually means a loss. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Arizona that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 20% of homes | Loss The bottom line is below zero even after other income. |
Staffing spend
Spends less of revenue on staff than most Arizona homes
| Metric | FY 2024 | vs prior year | Trend 2018 → 2024Trend | AZ median | Compared with AZ homesRank in AZ | In short |
|---|---|---|---|---|---|---|
| Payroll costs Salaries and wage-related benefits, not counting contract labor. | $10.5M | +$1.4M | Trend 20182024 | AZ median $7.5M | Rank in AZ Rank #15 / 61Payroll costs — State benchmarked This nursing home is ranked 15th out of 61 nursing homes we track in Arizona for payroll costs. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the Arizona average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Arizona that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 77% of homes | Above AZ median Higher payroll than 77% of AZ homes. Payroll in dollars mostly follows how big a home is, so this compares size, not staffing levels. |
| Payroll share of revenue Payroll divided by revenue. Higher usually means more staff per resident. | 55.2% | −37.2 pts | Trend 20182024 | AZ median 55.2% | Rank in AZ Rank #31 / 61Payroll % of net patient revenue — State benchmarked This nursing home is ranked 31st out of 61 nursing homes we track in Arizona for payroll % of net patient revenue. Shows payroll as a percentage of net patient revenue versus the Arizona average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Arizona that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 50% of homes | 8.1 pts under AZ average The AZ average is 63.3% of revenue. Within 3 points of it reads as near the average. |
Charts, 2018–2024 2 charts · AZ benchmark drawn as a dashed line
Revenue, expenses and income
What the home earned from resident care (net patient revenue), what it cost to run (operating expenses) and the difference between the two (net patient income), for each fiscal year it filed a CMS cost report.
USD, millions
Net patient revenue Operating expenses Net patient income No report
Where revenue goes
Both lines are a share of net patient revenue. Payroll share is what goes to salaries and wage-related benefits; operating margin is what is left after every operating cost (below 0%, resident care lost money). The dashed line is the Arizona payroll average.
% of net patient revenue
Payroll share Operating margin AZ payroll average No report
Year-by-year data, 2018–2024 every reported year · latest first, scroll sideways
| Metric | 2018 | 2019 | 2020 | 2021 | 2022 | 2023no report | 2024 |
|---|---|---|---|---|---|---|---|
| Net patient revenue | $11.2M | $16.7M | $17.3M | $15.0M | $9.8M | $19.0M | |
| Operating expenses | $14.8M | $18.6M | $16.9M | $17.6M | $15.2M | $20.4M | |
| Net patient income | −$3.6M | −$1.9M | $0.4M | −$2.6M | −$5.4M | −$1.4M | |
| Operating margin | −31.9% | −11.5% | 2.5% | −17.4% | −54.9% | −7.6% | |
| Net income | −$3.6M | −$1.9M | $1.7M | $5.0M | −$4.6M | −$1.4M | |
| Payroll costs | $7.1M | $10.1M | $10.1M | $10.8M | $9.1M | $10.5M | |
| Payroll share of revenue | 63.6% | 60.8% | 58.3% | 71.9% | 92.4% | 55.2% | |
| Beds | 120 | 120 | 120 | 120 | 120 | 120 | |
| Gross revenue | $13.4M | $18.2M | $17.6M | $16.5M | $10.1M | $23.1M | |
| Salaries | $6.2M | $9.1M | $9.0M | $9.6M | $8.0M | $9.5M | |
| Wage-related costs | $0.9M | $1.0M | $1.1M | $1.1M | $1.1M | $1.0M | |
| Contract labor | — | — | — | — | $0.0M | $1.2M | |
| Other operating costs | $7.7M | $8.5M | $6.8M | $6.8M | $6.1M | $9.9M | |
| Net patient revenue per day | $417 | $491 | $538 | $487 | $439 | $504 | |
| Cost per day | $550 | $547 | $525 | $572 | $680 | $542 | |
| Average length of stay | 39.1 days | 66.7 days | 84.4 days | 149.9 days | 38.4 days | 41.6 days |
Showing 2024–2022 · scroll sideways for 4 earlier years
Who this home usually serves
Residents split by who pays for their care: Medicare, Medicaid, or private pay and other sources.
Over a year: CMS SNF Cost Report, FY2024
Snapshot: CMS Long-Term Care Facility Characteristics (quarterly), Sep 2026
Arriving
920 admissions · FY2024
Residents admitted during the year.
Medicare
101 · 11%
Medicaid
356 · 39%
Private pay & other
463 · 50%
Resident snapshot
106 residents · Sep 2026
Residents counted on the date of the latest CMS report, which updates quarterly.
Medicare
31 · 29%
Medicaid
55 · 52%
Private pay & other
20 · 19%
Leaving
904 discharges · FY2024
Residents discharged during the year.
Medicare
85 · 9%
Medicaid
404 · 45%
Private pay & other
415 · 46%
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Places of interest near Haven Health Sky Harbor
2.5 miles from city center
Estimated distance in miles from Phoenix's city center to Haven Health Sky Harbor's address, calculated via Google Maps.
Calculate Travel Distance to Haven Health Sky Harbor
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Compare Nursing Homes around Phoenix
Info below is compiled from CMS reports & the AZ Dept. of Health Services (ADHS), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest-ranked to lowest-ranked based on our methodology.
The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
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CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
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Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
CCRC (Continuing Care Retirement Community):
A campus with multiple care levels so residents can age in place without moving.
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Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
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Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
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A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. This is a proprietary Assisted Living Magazine grade. It is not a government rating. A dash means we have no inspection data for that facility.
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Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
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This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
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CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
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CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
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CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
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CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
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Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
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Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
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Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
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Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
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Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
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Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
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Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
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Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
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Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
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The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
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What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Arizona average is: 63.3% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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CMS Certification Number: the unique federal identifier for this skilled nursing provider.
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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Acacia Health Center at Sagewood | NH SNF | Phoenix (Desert Ridge West) | 78
Facility
78
AZ AVG
104
Rank
#49 / 80 | A- |
92.4%
Facility
92.4%
AZ AVG
75.4%
Rank
#9 / 55 | +23% | 5.41
Facility
5.41
AZ AVG
4.08
Rank
#9 / 60 | +59% | +33% | $0
Facility
$0
AZ AVG
$31.7k
Rank
#1 / 61 | 3
Facility
3
AZ AVG
21.2
Rank
#1 / 61 | 1.5
Facility
1.5
AZ AVG
3.3
Rank
#2 / 61 | - | 72 | A+ |
15
Facility
15
AZ AVG
42
Rank
#73 / 82 | Lcs Desert Ridge LLC | $17.0MFiscal year ending 12/2024
Facility
$17.0MFiscal year ending 12/2024
AZ AVG
$15.9M
Rank
#19 / 61 | $21.5MFiscal year ending 12/2024
Facility
$21.5MFiscal year ending 12/2024
AZ AVG
$8.9M
Rank
#4 / 61 | 126.2%Fiscal year ending 12/2024
Facility
126.2%Fiscal year ending 12/2024
AZ AVG
63.3%
Rank
#4 / 61 | 035279 | ||||
| The Terraces of Phoenix | NH AL CCRC IL MC SNF | Phoenix (Camelback East Village) | 64
Facility
64
AZ AVG
104
Rank
#58 / 80 | ? |
82.7%
Facility
82.7%
AZ AVG
75.4%
Rank
#26 / 55 | +10% | 5.26
Facility
5.26
AZ AVG
4.08
Rank
#10 / 60 | -3% | +29% | $0
Facility
$0
AZ AVG
$31.7k
Rank
#1 / 61 | 13
Facility
13
AZ AVG
21.2
Rank
#19 / 61 | 3.3
Facility
3.3
AZ AVG
3.3
Rank
#37 / 61 | - | 53 | - |
62
Facility
62
AZ AVG
42
Rank
#14 / 82 | Humangood Arizona, Inc | $29.2MFiscal year ending 12/2024
Facility
$29.2MFiscal year ending 12/2024
AZ AVG
$15.9M
Rank
#6 / 61 | $13.3MFiscal year ending 12/2024
Facility
$13.3MFiscal year ending 12/2024
AZ AVG
$8.9M
Rank
#10 / 61 | 45.5%Fiscal year ending 12/2024
Facility
45.5%Fiscal year ending 12/2024
AZ AVG
63.3%
Rank
#52 / 61 | 035003 | ||||
| The Palazzo | NH AL MC SNF | Phoenix (Leescroft) | 126
Facility
126
AZ AVG
104
Rank
#26 / 80 | B+ | - | - | 3.66
Facility
3.66
AZ AVG
4.08
Rank
#32 / 60 | -65% | -10% | $0
Facility
$0
AZ AVG
$31.7k
Rank
#1 / 61 | 30
Facility
30
AZ AVG
21.2
Rank
#50 / 61 | 6.0
Facility
6.0
AZ AVG
3.3
Rank
#56 / 61 | - | 55 | - |
68
Facility
68
AZ AVG
42
Rank
#8 / 82 | Aphz, LLC | $5.3MFiscal year ending 12/2024
Facility
$5.3MFiscal year ending 12/2024
AZ AVG
$15.9M
Rank
#56 / 61 | $4.4MFiscal year ending 12/2024
Facility
$4.4MFiscal year ending 12/2024
AZ AVG
$8.9M
Rank
#54 / 61 | 82.2%Fiscal year ending 12/2024
Facility
82.2%Fiscal year ending 12/2024
AZ AVG
63.3%
Rank
#8 / 61 | 035116 | ||||
| Life Care Center of Paradise Valley | NH SNF | Phoenix (Paradise Valley Village) | 210
Facility
210
AZ AVG
104
Rank
#8 / 80 | B+ |
52.4%
Facility
52.4%
AZ AVG
75.4%
Rank
#48 / 55 | -30% | 3.87
Facility
3.87
AZ AVG
4.08
Rank
#28 / 60 | -3% | -5% | $0
Facility
$0
AZ AVG
$31.7k
Rank
#1 / 61 | 25
Facility
25
AZ AVG
21.2
Rank
#42 / 61 | 2.3
Facility
2.3
AZ AVG
3.3
Rank
#12 / 61 | - | 110 | - |
69
Facility
69
AZ AVG
42
Rank
#7 / 82 | Life Care Centers Of America, Inc | $10.7MFiscal year ending 12/2024
Facility
$10.7MFiscal year ending 12/2024
AZ AVG
$15.9M
Rank
#41 / 61 | $7.9MFiscal year ending 12/2024
Facility
$7.9MFiscal year ending 12/2024
AZ AVG
$8.9M
Rank
#27 / 61 | 74%Fiscal year ending 12/2024
Facility
74%Fiscal year ending 12/2024
AZ AVG
63.3%
Rank
#10 / 61 | 035146 | ||||
| Haven Health Sky Harbor | NH SNF | Phoenix (Montezuma Heights) | 120
Facility
120
AZ AVG
104
Rank
#27 / 80 | C |
90.5%
Facility
90.5%
AZ AVG
75.4%
Rank
#14 / 55 | +20% | 2.84
Facility
2.84
AZ AVG
4.08
Rank
#59 / 60 | +2% | -30% | $0
Facility
$0
AZ AVG
$31.7k
Rank
#1 / 61 | 37
Facility
37
AZ AVG
21.2
Rank
#57 / 61 | 3.4
Facility
3.4
AZ AVG
3.3
Rank
#41 / 61 | - | 109 | - |
60
Facility
60
AZ AVG
42
Rank
#17 / 82 | Haven Health Group, LLC | $19.0MFiscal year ending 12/2024
Facility
$19.0MFiscal year ending 12/2024
AZ AVG
$15.9M
Rank
#16 / 61 | $10.5MFiscal year ending 12/2024
Facility
$10.5MFiscal year ending 12/2024
AZ AVG
$8.9M
Rank
#15 / 61 | 55.2%Fiscal year ending 12/2024
Facility
55.2%Fiscal year ending 12/2024
AZ AVG
63.3%
Rank
#31 / 61 | 035290 |
Rank badges are statewide and care-type specific: each nursing home is ranked against every other AZ nursing home we track that reports that metric, not just the 5 on this page. See how we rank facilities
Financial assistance
Get financial aid guidance Programs that may help with care and living costs in Arizona
Haven Health Sky Harbor is in Phoenix, Arizona. These programs may support different care settings or living expenses. A listing does not confirm this community participates; our concierge team can help confirm.
Arizona Long Term Care System
ALTCS
- Who it is for
- Arizonans who meet ALTCS medical and Medicaid financial rules, mainly older adults and people with disabilities
- Income limit
- 2026 · For 2026, an individual applicant generally may have gross income up to $2,982/month; trust and spousal rules can affect eligibility.
- Asset limit
- $2,000 countable resources for an individual applicant; exclusions and community-spouse protections apply.
Eligibility
- General
- Arizona residents who meet ALTCS medical eligibility and applicable Medicaid requirements; older adults and people with qualifying disabilities may be served.
- AZ specifics
- An ALTCS medical assessment determines need for institutional level of care; eligibility alone does not prescribe a number of service hours.
What it provides
- Authorized long-term care through the ALTCS plan including home/community or institutional services according to assessed need.
Non-Medical Home and Community Based Services
AZ DES Non-Medical HCBS
- Who it is for
- Adults 60+, or adults 18–60 with disabilities, who need help to remain at home
Eligibility
- General
- Adults age 60+ or adults age 18–60 with disabilities who have functional limitations and need help remaining at home.
- AZ specifics
- Area Agencies on Aging assess needs and arrange available home and community services.
What it provides
- Assessed home support; meals; personal care; respite; adult day services and transportation where available; no fixed hour or trip allowance.
Weatherization Assistance Program (WAP)
AZ WAP
- Who it is for
- Income-eligible households whose home needs energy-efficiency improvements
Eligibility
- General
- Arizona households qualifying for the state-administered Weatherization Assistance Program.
- AZ specifics
- The Arizona Department of Housing administers the program through weatherization providers.
What it provides
- Home energy-efficiency improvements through the Weatherization Assistance Program.
Know before you visit
Frequently Asked Questions about Haven Health Sky Harbor
Quick answers from public records and the community's own listing.01 What neighborhood is Haven Health Sky Harbor in?
Haven Health Sky Harbor is in the Montezuma Heights neighborhood of Phoenix.
02 Who is the owner of Haven Health Sky Harbor?
Haven Health Sky Harbor is legally operated by Haven Health Group, LLC, and administered by Mitchell Brady.
03 Is Haven Health Sky Harbor in a walkable area?
Haven Health Sky Harbor has a walk score of 60. Somewhat walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
04 What is the license number of Haven Health Sky Harbor?
According to AZ state health department records, Haven Health Sky Harbor's license number is NCI-2737.
05 What is the occupancy rate at Haven Health Sky Harbor?
Haven Health Sky Harbor's occupancy is 90.5%.
06 How long has Haven Health Sky Harbor been in business?
Haven Health Sky Harbor has been operating for approximately 10 years, based on available licensing and registration records.
07 Are pets allowed at Haven Health Sky Harbor?
No, Haven Health Sky Harbor has a no-pet policy.
Updated on
