Heartfelt Manor
Heartfelt Manor is a Memory Care Home in New Mexico
Heartfelt Manor is a Memory Care Home in New Mexico
Heartfelt Manor
Heartfelt Manor is a Memory Care Home in New Mexico
Heartfelt Manor is a Memory Care Home in New Mexico
Heartfelt Manor, located in Roswell, NM, is a senior care provider committed to providing their residents’ special care needs. To ensure this, Heartfelt Manor only employs highly qualified CNAs and medical technicians, as well as nurses and staff medical doctors. As part of their care services, they provide residents with 24/7 care and support, memory care for residents living with Alzheimer’s and dementia, and health and rehabilitation programs that promote overall wellness.
Personal care is also provided as a part of their care services. This includes assistance with daily living activities such as bathing and grooming, meal provisions that caters to special dietary needs. Heartfelt Manor’s care center is also highly secured with an exit prevention system, to prevent residents with memory challenges from wandering off.
Home Information
Heartfelt Manor
8-bed community
A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.
18+ years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 0 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating: A+ (Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community
License Status
ActiveFacility Type
Assisted Living Facility
License Expiration
May 31, 2026
Additional licensing details
County:
Chaves
Ownership & operating entity
Heartfelt Manor is legally operated by HEARTFELT MANOR INCORPORATE, and administrated by Ginny Micklevitz.
Administrator:
Ginny Micklevitz
Nonprofit ownership:
No
Staffing
Key information about the people who lead and staff this community.
Leadership
Contact:
Ginny Micklevitz
Contact Information
Email:
[email protected]
Fax:
(575) 627-0785
Types of Care at Heartfelt Manor
Assisted Living
Memory Care
Places of interest near Heartfelt Manor
5.9 miles from city center
2210 E Pine Lodge Rd, Roswell, NM 88201
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Guides for Better Senior Living
From costs to care, explore the most important topics to make informed decisions about your future.
Claim What’s Yours: Financial Aid for New Mexico Seniors
Program
State Program Name
Eligibility
Benefits
Centennial Care Community Benefit
NM Medicaid Centennial Care
Official government program page
- General: Age 65+ or disabled, New Mexico resident, Medicaid- eligible, long-term care need.
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual), $3,000 (couple) (excludes home, car).
- NM Specifics: Managed care model; rural outreach efforts.
- Services: In-home care (5-7 hours/day, e.g., bathing, dressing), respite care (up to 240 hours/year), adult day care (~$65/day), medical services.
New Mexico Caregiver Support Program
NM NFCSP Respite
Official government program page
- General: Caregiver of someone 60+ (or with dementia), New Mexico resident.
- Income Limits: No strict limit; prioritizes low-income.
- Asset Limits: Not applicable.
- NM Specifics: Limited slots; rural focus due to sparse population.
- Services: In-home respite (4-6 hours/day), adult day care (~$65/day), short-term facility care (up to 5 days).
Program of All-Inclusive Care for the Elderly (PACE)
New Mexico PACE (e.g., InnovAge New Mexico PACE)
Official government program page
- General: Age 55+, NM resident (specific counties), NFLOC, safe with PACE support.
- Income Limits (2025): ~$2,829/month (Medicaid-eligible); private pay option available.
- Asset Limits: $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
- NM Specifics: Available in Bernalillo, Sandoval, Valencia Counties via InnovAge.
- Services: Personal care (5-7 hours/day), medical care, meals, transportation, respite, therapies.
Older Americans Act (OAA) Services
New Mexico Older Americans Act Services
Official government program page
- General: Age 60+, NM resident (or spouse of any age); no income/asset limits.
- Income Limits (2025): None; sliding scale fees may apply for some services.
- Asset Limits: Not assessed.
- NM Specifics: Two AAAs (Albuquerque vs. Non-Metro); services vary by region.
- Services: Meals (home-delivered or group, ~$5-$7/meal value), transportation, homemaker services (~4 hours/week), respite (5 days/year), adult day care ($50/day).
Medicare Savings Program (MSP)
New Mexico Medicare Savings Program
- General: Age 65+ or disabled, NM resident, Medicare Part A/B.
- Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
- Asset Limits: None in NM (unique among states).
- NM Specifics: No asset test; includes Extra Help for Part D.
- Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Low-Income Home Energy Assistance Program (LIHEAP)
New Mexico LIHEAP
Official government program page
- General: Age 60+ prioritized, NM resident, low-income household.
- Income Limits (2025): ~$3,970/month (individual, 185% FPL).
- Asset Limits: Not assessed; income-focused.
- NM Specifics: Covers oil, gas, electric, wood; emergency aid available.
- Services: Heating/cooling aid ($300-$1,000/season), emergency fuel ($450 max), weatherization.
Senior Community Service Employment Program (SCSEP)
New Mexico SCSEP
Official government program page
- General: Age 55+, unemployed, low-income, NM resident.
- Income Limits (2025): ~$1,983/month (125% FPL).
- Asset Limits: Not specified; income-focused.
- NM Specifics: Priority for veterans, rural residents; AARP partnership.
- Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
VA Aid and Attendance (A&A) and Housebound Benefits
New Mexico VA Aid and Attendance/Housebound
- General: Age 65+ or disabled veteran/spouse, NM resident, wartime service, need for ADL help (A&A) or homebound.
- Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
- Asset Limits: ~$155,356 (net worth limit).
- NM Specifics: High veteran demand in rural/urban areas.
- Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
Property Tax Rebate for Seniors
New Mexico Property Tax Rebate
- General: Age 65+, NM resident, homeowner or renter, paid property taxes.
- Income Limits (2025): ~$36,000/year (individual, projected).
- Asset Limits: Not assessed.
- NM Specifics: Rebate up to $250-$500; annual application required.
- Services: Tax rebate (~$250-$500/year) to offset housing costs.
Claim What’s Yours Financial Aid for New Mexico Seniors
NM Medicaid Centennial Care
Centennial Care Community Benefit
Requirements:
General:Age 65+ or disabled, New Mexico resident, Medicaid- eligible, long-term care need.
Income Limits (2025):~$2,829/month (300% FBR, individual).- Asset Limits:$2,000 (individual), $3,000 (couple) (excludes home, car).
NM Specifics:Managed care model; rural outreach efforts.
Benefits without Contact:
- Services: In-home care (5-7 hours/day, e.g., bathing, dressing), respite care (up to 240 hours/year), adult day care (~$65/day), medical services.
NM NFCSP Respite
New Mexico Caregiver Support Program
Requirements:
- General:Caregiver of someone 60+ (or with dementia), New Mexico resident.
- Income Limits:No strict limit; prioritizes low-income.
- Asset Limits:Not applicable.
- NM Specifics:Limited slots; rural focus due to sparse population.
Benefits without Contact:
- Services: In-home respite (4-6 hours/day), adult day care (~$65/day), short-term facility care (up to 5 days).
New Mexico PACE (e.g., InnovAge New Mexico PACE)
Program of All-Inclusive Care for the Elderly (PACE)
Requirements:
- General:Age 55+, NM resident (specific counties), NFLOC, safe with PACE support.
- Income Limits (2025):~$2,829/month (Medicaid-eligible); private pay option available.
- Asset Limits:$2,000 (individual), $3,000 (couple) for Medicaid enrollees.
- NM Specifics:Available in Bernalillo, Sandoval, Valencia Counties via InnovAge.
Benefits without Contact:
- Services: Personal care (5-7 hours/day), medical care, meals, transportation, respite, therapies.
New Mexico Older Americans Act Services
Older Americans Act (OAA) Services
Requirements:
- General:Age 60+, NM resident (or spouse of any age); no income/asset limits.
- Income Limits (2025):None; sliding scale fees may apply for some services.
- Asset Limits:Not assessed.
- NM Specifics:Two AAAs (Albuquerque vs. Non-Metro); services vary by region.
Benefits without Contact:
- Services: Meals (home-delivered or group, ~$5-$7/meal value), transportation, homemaker services (~4 hours/week), respite (5 days/year), adult day care ($50/day).
New Mexico Medicare Savings Program
Medicare Savings Program (MSP)
Requirements:
- General:Age 65+ or disabled, NM resident, Medicare Part A/B.
- Income Limits (2025):~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
- Asset Limits:None in NM (unique among states).
- NM Specifics:No asset test; includes Extra Help for Part D.
Benefits without Contact:
- Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
New Mexico LIHEAP
Low-Income Home Energy Assistance Program (LIHEAP)
Requirements:
- General:Age 60+ prioritized, NM resident, low-income household.
- Income Limits (2025):~$3,970/month (individual, 185% FPL).
- Asset Limits:Not assessed; income-focused.
- NM Specifics:Covers oil, gas, electric, wood; emergency aid available.
Benefits without Contact:
- Services: Heating/cooling aid ($300-$1,000/season), emergency fuel ($450 max), weatherization.
New Mexico SCSEP
Senior Community Service Employment Program (SCSEP)
Requirements:
- General:Age 55+, unemployed, low-income, NM resident.
- Income Limits (2025):~$1,983/month (125% FPL).
- Asset Limits:Not specified; income-focused.
- NM Specifics:Priority for veterans, rural residents; AARP partnership.
Benefits without Contact:
- Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
New Mexico VA Aid and Attendance/Housebound
VA Aid and Attendance (A&A) and Housebound Benefits
Requirements:
- General:Age 65+ or disabled veteran/spouse, NM resident, wartime service, need for ADL help (A&A) or homebound.
- Income Limits (2025):Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
- Asset Limits:~$155,356 (net worth limit).
- NM Specifics:High veteran demand in rural/urban areas.
Benefits without Contact:
- Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
New Mexico Property Tax Rebate
Property Tax Rebate for Seniors
Requirements:
- General:Age 65+, NM resident, homeowner or renter, paid property taxes.
- Income Limits (2025):~$36,000/year (individual, projected).
- Asset Limits:Not assessed.
- NM Specifics:Rebate up to $250-$500; annual application required.
Benefits without Contact:
- Services: Tax rebate (~$250-$500/year) to offset housing costs.
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