Heartfelt Manor
Heartfelt Manor is a Memory Care Home in New Mexico
Heartfelt Manor is a Memory Care Home in New Mexico
Heartfelt Manor
Heartfelt Manor is a Memory Care Home in New Mexico
Heartfelt Manor is a Memory Care Home in New Mexico
Heartfelt Manor, located in Roswell, NM, is a senior care provider committed to providing their residents’ special care needs. To ensure this, Heartfelt Manor only employs highly qualified CNAs and medical technicians, as well as nurses and staff medical doctors. As part of their care services, they provide residents with 24/7 care and support, memory care for residents living with Alzheimer’s and dementia, and health and rehabilitation programs that promote overall wellness.
Personal care is also provided as a part of their care services. This includes assistance with daily living activities such as bathing and grooming, meal provisions that caters to special dietary needs. Heartfelt Manor’s care center is also highly secured with an exit prevention system, to prevent residents with memory challenges from wandering off.
Home Information
Heartfelt Manor
8-bed community
A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.
18+ years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 0 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating
Rated A+
Safety, Compliance & Inspections Overview
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BBB Accreditation
Indicates whether the business meets BBB accreditation standards.
Accredited Meets BBB standards BBB accreditation confirms the business meets BBB standards for transparency, responsiveness, and ethical practices.
Facility & Licensing Details
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Primary Contact
Main representative or administrator responsible for the community, as listed in New Mexico licensing records.
Mr. David Micklevitz, Owner/Manager
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County
County in New Mexico where the facility is located.
Chaves
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Facility Type
Indicates the state-regulated license category used in New Mexico (e.g., Residential Care Facility for the Elderly).
Assisted Living Facility
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Licensee / Operator
Entity or organization legally responsible for managing this facility under New Mexico regulations.
HEARTFELT MANOR INCORPORATE
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License Expires
Date when the current license expires and must be renewed.
May 31, 2026
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Administrator
Name of the facility administrator.
Ginny Micklevitz
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Date Business Started
The date the business reports it began operations.
June 14, 2004
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BBB License Details
License information from the Better Business Bureau profile.
- 2104 — New Mexico Department of Health
Issued: June 6, 2006 - R55822 — New Mexico Board of Nursing
Issued: November 3, 2005 - 97-380 — New Mexico Medical Board
Issued: November 21, 1997
- 2104 — New Mexico Department of Health
Operations & Staffing
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Contact Name
Primary contact person at this facility.
Ginny Micklevitz
Types of Care at Heartfelt Manor
Assisted Living
Memory Care
Places of interest near Heartfelt Manor
5.9 miles from city center
2210 E Pine Lodge Rd, Roswell, NM 88201
Email:
[email protected]
Phone:
+1 575-625-9145
Email:[email protected]
Phone:+1 575-625-9145
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Join Our Online
Senior Community!
Connect, laugh, and explore — all from the comfort of your home.
Daily Trivia Games
Test your knowledge, have fun, and win friendly bragging rights.
Shared Hobbies & Projects
Team up with others who love gardening, crafts, photography, and writing.
Birthday Celebrations
We honor our members with live shoutouts, music, and cheerful messages.
Story Circles
Share your life stories, lessons, and laughter with friends who truly listen.
Memory Match Mondays
Boost your brain with fun, interactive memory games.
Travel Time Machine
Take virtual tours through Rome, Paris, or America's most beautiful national parks.
Magic Nights
Enjoy weekly live magic shows that surprise and delight.
Pen Pal Connections
Make new friends across the country through letters, stories, and shared memories.
Golden Hour Music Sessions
Sing along to timeless favorites with live performers and themed playlists.
Garden & Nature Club
Watch live garden tours, swap growing tips, and share photos of your blooms.
Gentle Movement & Meditation
Stretch, breathe, and feel good with calming live sessions.
Tech Help Tuesdays
Get hands-on guidance for Zoom, email, or smartphones — no judgment, no stress.
Guides for Better Senior Living
From costs to care, explore the most important topics to make informed decisions about your future.
Claim What’s Yours: Financial Aid for New Mexico Seniors
Program
State Program Name
Eligibility
Benefits
Centennial Care Community Benefit
NM Medicaid Centennial Care
Official government program page
- General: Age 65+ or disabled, New Mexico resident, Medicaid- eligible, long-term care need.
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual), $3,000 (couple) (excludes home, car).
- NM Specifics: Managed care model; rural outreach efforts.
- Services: In-home care (5-7 hours/day, e.g., bathing, dressing), respite care (up to 240 hours/year), adult day care (~$65/day), medical services.
New Mexico Caregiver Support Program
NM NFCSP Respite
Official government program page
- General: Caregiver of someone 60+ (or with dementia), New Mexico resident.
- Income Limits: No strict limit; prioritizes low-income.
- Asset Limits: Not applicable.
- NM Specifics: Limited slots; rural focus due to sparse population.
- Services: In-home respite (4-6 hours/day), adult day care (~$65/day), short-term facility care (up to 5 days).
Program of All-Inclusive Care for the Elderly (PACE)
New Mexico PACE (e.g., InnovAge New Mexico PACE)
Official government program page
- General: Age 55+, NM resident (specific counties), NFLOC, safe with PACE support.
- Income Limits (2025): ~$2,829/month (Medicaid-eligible); private pay option available.
- Asset Limits: $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
- NM Specifics: Available in Bernalillo, Sandoval, Valencia Counties via InnovAge.
- Services: Personal care (5-7 hours/day), medical care, meals, transportation, respite, therapies.
Older Americans Act (OAA) Services
New Mexico Older Americans Act Services
Official government program page
- General: Age 60+, NM resident (or spouse of any age); no income/asset limits.
- Income Limits (2025): None; sliding scale fees may apply for some services.
- Asset Limits: Not assessed.
- NM Specifics: Two AAAs (Albuquerque vs. Non-Metro); services vary by region.
- Services: Meals (home-delivered or group, ~$5-$7/meal value), transportation, homemaker services (~4 hours/week), respite (5 days/year), adult day care ($50/day).
Medicare Savings Program (MSP)
New Mexico Medicare Savings Program
- General: Age 65+ or disabled, NM resident, Medicare Part A/B.
- Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
- Asset Limits: None in NM (unique among states).
- NM Specifics: No asset test; includes Extra Help for Part D.
- Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Low-Income Home Energy Assistance Program (LIHEAP)
New Mexico LIHEAP
Official government program page
- General: Age 60+ prioritized, NM resident, low-income household.
- Income Limits (2025): ~$3,970/month (individual, 185% FPL).
- Asset Limits: Not assessed; income-focused.
- NM Specifics: Covers oil, gas, electric, wood; emergency aid available.
- Services: Heating/cooling aid ($300-$1,000/season), emergency fuel ($450 max), weatherization.
Senior Community Service Employment Program (SCSEP)
New Mexico SCSEP
Official government program page
- General: Age 55+, unemployed, low-income, NM resident.
- Income Limits (2025): ~$1,983/month (125% FPL).
- Asset Limits: Not specified; income-focused.
- NM Specifics: Priority for veterans, rural residents; AARP partnership.
- Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
VA Aid and Attendance (A&A) and Housebound Benefits
New Mexico VA Aid and Attendance/Housebound
- General: Age 65+ or disabled veteran/spouse, NM resident, wartime service, need for ADL help (A&A) or homebound.
- Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
- Asset Limits: ~$155,356 (net worth limit).
- NM Specifics: High veteran demand in rural/urban areas.
- Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
Property Tax Rebate for Seniors
New Mexico Property Tax Rebate
- General: Age 65+, NM resident, homeowner or renter, paid property taxes.
- Income Limits (2025): ~$36,000/year (individual, projected).
- Asset Limits: Not assessed.
- NM Specifics: Rebate up to $250-$500; annual application required.
- Services: Tax rebate (~$250-$500/year) to offset housing costs.
Claim What’s Yours Financial Aid for New Mexico Seniors
NM Medicaid Centennial Care
Centennial Care Community Benefit
Requirements:
General:Age 65+ or disabled, New Mexico resident, Medicaid- eligible, long-term care need.
Income Limits (2025):~$2,829/month (300% FBR, individual).- Asset Limits:$2,000 (individual), $3,000 (couple) (excludes home, car).
NM Specifics:Managed care model; rural outreach efforts.
Benefits without Contact:
- Services: In-home care (5-7 hours/day, e.g., bathing, dressing), respite care (up to 240 hours/year), adult day care (~$65/day), medical services.
NM NFCSP Respite
New Mexico Caregiver Support Program
Requirements:
- General:Caregiver of someone 60+ (or with dementia), New Mexico resident.
- Income Limits:No strict limit; prioritizes low-income.
- Asset Limits:Not applicable.
- NM Specifics:Limited slots; rural focus due to sparse population.
Benefits without Contact:
- Services: In-home respite (4-6 hours/day), adult day care (~$65/day), short-term facility care (up to 5 days).
New Mexico PACE (e.g., InnovAge New Mexico PACE)
Program of All-Inclusive Care for the Elderly (PACE)
Requirements:
- General:Age 55+, NM resident (specific counties), NFLOC, safe with PACE support.
- Income Limits (2025):~$2,829/month (Medicaid-eligible); private pay option available.
- Asset Limits:$2,000 (individual), $3,000 (couple) for Medicaid enrollees.
- NM Specifics:Available in Bernalillo, Sandoval, Valencia Counties via InnovAge.
Benefits without Contact:
- Services: Personal care (5-7 hours/day), medical care, meals, transportation, respite, therapies.
New Mexico Older Americans Act Services
Older Americans Act (OAA) Services
Requirements:
- General:Age 60+, NM resident (or spouse of any age); no income/asset limits.
- Income Limits (2025):None; sliding scale fees may apply for some services.
- Asset Limits:Not assessed.
- NM Specifics:Two AAAs (Albuquerque vs. Non-Metro); services vary by region.
Benefits without Contact:
- Services: Meals (home-delivered or group, ~$5-$7/meal value), transportation, homemaker services (~4 hours/week), respite (5 days/year), adult day care ($50/day).
New Mexico Medicare Savings Program
Medicare Savings Program (MSP)
Requirements:
- General:Age 65+ or disabled, NM resident, Medicare Part A/B.
- Income Limits (2025):~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
- Asset Limits:None in NM (unique among states).
- NM Specifics:No asset test; includes Extra Help for Part D.
Benefits without Contact:
- Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
New Mexico LIHEAP
Low-Income Home Energy Assistance Program (LIHEAP)
Requirements:
- General:Age 60+ prioritized, NM resident, low-income household.
- Income Limits (2025):~$3,970/month (individual, 185% FPL).
- Asset Limits:Not assessed; income-focused.
- NM Specifics:Covers oil, gas, electric, wood; emergency aid available.
Benefits without Contact:
- Services: Heating/cooling aid ($300-$1,000/season), emergency fuel ($450 max), weatherization.
New Mexico SCSEP
Senior Community Service Employment Program (SCSEP)
Requirements:
- General:Age 55+, unemployed, low-income, NM resident.
- Income Limits (2025):~$1,983/month (125% FPL).
- Asset Limits:Not specified; income-focused.
- NM Specifics:Priority for veterans, rural residents; AARP partnership.
Benefits without Contact:
- Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
New Mexico VA Aid and Attendance/Housebound
VA Aid and Attendance (A&A) and Housebound Benefits
Requirements:
- General:Age 65+ or disabled veteran/spouse, NM resident, wartime service, need for ADL help (A&A) or homebound.
- Income Limits (2025):Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
- Asset Limits:~$155,356 (net worth limit).
- NM Specifics:High veteran demand in rural/urban areas.
Benefits without Contact:
- Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
New Mexico Property Tax Rebate
Property Tax Rebate for Seniors
Requirements:
- General:Age 65+, NM resident, homeowner or renter, paid property taxes.
- Income Limits (2025):~$36,000/year (individual, projected).
- Asset Limits:Not assessed.
- NM Specifics:Rebate up to $250-$500; annual application required.
Benefits without Contact:
- Services: Tax rebate (~$250-$500/year) to offset housing costs.
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