Facility type
Skilled Nursing Facility With Dual Certified Beds (medicaid / Medicare)
Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
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Nursing Home
Heartland Rehabilitation and Care Center
Heartland Rehabilitation and Care Center has been proudly serving families in Benton, Arkansas, and surrounding areas since 1992. It offers personalized care plans, 24/7 care, on-site therapy services, and daily activities. The center is dedicated to enhancing the lives of elders who call Heartland home.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
119
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
60.7%
Residents per day (avg)
73
Occupancy rate
60.7%
Residents per day (avg)
73
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Post-acute recovery
Temporary care
Transitional stays
Breakdown by payment type
Medicare
30% of new residents, usually for short-term rehab.
Typical stay
24 days
Private pay
64% of new residents, often for short stays.
Typical stay
2 - 3 months
Medicaid
5% of new residents, often for long-term daily care.
Typical stay
5 years
Finances and operations
Privately-owned community
Home revenue
$8.7M
Operating loss
-$456.6K
Privately-owned community
Home revenue
$8,669,253.00
Operating loss
$-456,599.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.1M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$5.0M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$9.1M
119-bed community
A larger shared setting that may offer more common spaces and organized community services.
21 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
License details
County:
Saline
Additional licensing details
CMS Certification Number:
045199
Certification type:
XIX/XVIII
Ownership & operating entity
Heartland Rehabilitation and Care Center is administrated by Michael Tindell.
Owner name:
Saline SNF Operations, LLC
Profit status:
Limited Liability Company
Staffing
Key information about the people who lead and staff this community.
Leadership
Contact:
Sherri Newton
Care Services
Accepts Medicaid
Doctor on Staff
Nursing Services
Rehabilitation Services
Respite Care
Licensed Nurses/CNAs
24-Hour Staffing
Short-Term Rehab
Contact Information
Fax:
501-778-9652
Programs & Activities
Specific Programs
Long-Term Care, Enhanced Care Unit, Therapy, Life With Us, Amenities & Activities, Virtual Tour
Pricing & Financial Information
Access & Eligibility
Ways to qualify for care at this community, including accepted programs and payment options.
Medicaid Accepted
This facility is certified for eligible Medicaid services.
Health Inspection History
Inspections
Total health inspections
3
Arkansas average 4.2
Last Health inspection on May 2024
Total health citations
4
Arkansas average 21.8
Citations per inspection
1.33
Arkansas average 5.32
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 4 citations resulted from standard inspections.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Arkansas averageArkansas average: 0.4
Serious Health citations
0
0
100% better than Arkansas averageArkansas average: 0.2
0 critical citations
0 serious citations
4 moderate citations
0 minor citations
Citations history (last 3 years)
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
May 15, 2024
Issues related to medication management, including how drugs are stored, administered, and monitored.
May 15, 2024
Corrected
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Apr 05, 2023
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Apr 05, 2023
Corrected
Resident Rights moderate citation
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
Apr 05, 2023
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
Apr 05, 2023
Corrected
Resident Rights moderate citation
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
Feb 24, 2022
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
Feb 24, 2022
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Arkansas The information below is reported by the Arkansas Department of Human Services, Office of Long Term Care.
Heartland Rehabilitation and Care Center
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Benton
119
60.7%
-15%
4.57
-2%
0
4
0
73
A+
Strother, John
$8,5M
$4,1M
48.1%
45199
Ash Flat Healthcare and Rehabilitation Center
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Ash Flat
105
54.3%
-24%
4.87
+4%
0
18
0
53
-
French, Misty
$6,3M
$2,1M
33.6%
45155
Alma Nursing and Rehab, LLC
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Alma
80
93.6%
+31%
4.96
+6%
0
10
0
69
-
George-Fort, Debra
$11,6M
$3,3M
28.2%
45370
Alcoa Pines Health and Rehabilitation
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Benton
120
65.4%
-8%
4.54
-3%
2
25
1
91
A+
Edala, Arpana
$11,7M
$3,7M
31.5%
45408
Arbor Oaks Healthcare and Rehabilitation Center
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Malvern
94
-
-
-
-
0
0
0
-
-
-
-
-
-
-
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5.5 miles from city center
19701 Interstate 30, Benton, AR 72015
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
129
Employees
107
Contractors
22
Staff to resident ratio
4.03:1
150% better than Arkansas averageArkansas average ratio: 1.61:1
Avg staff/day
38
Average shift
8.4 hours
5% better than Arkansas averageArkansas average: 8 hours
Total staff hours (quarter)
29,040
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
10
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
19
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.2 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.2 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
46
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.1 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.1 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
5.8%
1,688 contractor hours this quarter
Qualified Social Worker: 5
Physical Therapy Assistant: 3
Clinical Nurse Specialist: 3
Speech Language Pathologist: 3
Respiratory Therapy Technician: 2
Physical Therapy Aide: 2
Occupational Therapy Aide: 2
Medical Director: 1
Occupational Therapy Assistant: 1
Staff by category
| Certified Nursing Assistant | 46 | 0 | 46 | 12,859 | 91 | 100% | 9.1 |
| Licensed Practical Nurse | 19 | 0 | 19 | 4,836 | 91 | 100% | 9.2 |
| Nurse Aide in Training | 10 | 0 | 10 | 2,242 | 79 | 87% | 8.5 |
| Medication Aide/Technician | 6 | 0 | 6 | 1,725 | 86 | 95% | 9 |
| Registered Nurse | 10 | 0 | 10 | 1,634 | 91 | 100% | 7.8 |
| RN Director of Nursing | 4 | 0 | 4 | 1,519 | 67 | 74% | 7.7 |
| Clinical Nurse Specialist | 4 | 3 | 7 | 1,016 | 91 | 100% | 6.8 |
| Nurse Practitioner | 5 | 0 | 5 | 584 | 65 | 71% | 7.8 |
| Mental Health Service Worker | 1 | 0 | 1 | 502 | 60 | 66% | 8.4 |
| Administrator | 1 | 0 | 1 | 456 | 57 | 63% | 8 |
| Other Dietary Services Staff | 1 | 0 | 1 | 449 | 59 | 65% | 7.6 |
| Physical Therapy Assistant | 0 | 3 | 3 | 433 | 66 | 73% | 6.6 |
| Respiratory Therapy Technician | 0 | 2 | 2 | 403 | 61 | 67% | 6.6 |
| Qualified Social Worker | 0 | 5 | 5 | 257 | 57 | 63% | 3.9 |
| Speech Language Pathologist | 0 | 3 | 3 | 46 | 11 | 12% | 3.3 |
| Medical Director | 0 | 1 | 1 | 37 | 9 | 10% | 4.1 |
| Physical Therapy Aide | 0 | 2 | 2 | 17 | 6 | 7% | 2.8 |
| Occupational Therapy Aide | 0 | 2 | 2 | 14 | 3 | 3% | 4.8 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 12 | 3 | 3% | 3.8 |
46 Certified Nursing Assistant
% of Days
100%
19 Licensed Practical Nurse
% of Days
100%
10 Nurse Aide in Training
% of Days
87%
6 Medication Aide/Technician
% of Days
95%
10 Registered Nurse
% of Days
100%
4 RN Director of Nursing
% of Days
74%
7 Clinical Nurse Specialist
% of Days
100%
5 Nurse Practitioner
% of Days
71%
1 Mental Health Service Worker
% of Days
66%
1 Administrator
% of Days
63%
1 Other Dietary Services Staff
% of Days
65%
3 Physical Therapy Assistant
% of Days
73%
2 Respiratory Therapy Technician
% of Days
67%
5 Qualified Social Worker
% of Days
63%
3 Speech Language Pathologist
% of Days
12%
1 Medical Director
% of Days
10%
2 Physical Therapy Aide
% of Days
7%
2 Occupational Therapy Aide
% of Days
3%
1 Occupational Therapy Assistant
% of Days
3%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
32 residents
Residents by payment source
Medicaid
15 residents (46.9%)
Private pay or other
17 residents (53.1%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
12.4
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
12.4
62% worse than Arkansas averageArkansas average: 7.7
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
23.0
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
23.0
73% worse than Arkansas averageArkansas average: 13.3
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
23.2%
Percent of long-stay residents whose need for help with daily activities has increased
23.2%
102% worse than Arkansas averageArkansas average: 11.5%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
17.2%
Percent of long-stay residents whose ability to move independently worsened
17.2%
29% worse than Arkansas averageArkansas average: 13.4%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
28.5%
Percent of low risk long-stay residents who lose control of their bowels or bladder
28.5%
89% worse than Arkansas averageArkansas average: 15.1%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
8.4%
Percent of long-stay residents experiencing one or more falls with major injury
8.4%
114% worse than Arkansas averageArkansas average: 3.9%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
8.9%
Percent of long-stay high risk residents with pressure ulcers
8.9%
87% worse than Arkansas averageArkansas average: 4.7%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
4.2%
Percent of long-stay residents with a urinary tract infection
4.2%
226% worse than Arkansas averageArkansas average: 1.3%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
4.4%
Percent of long-stay residents who lose too much weight
4.4%
12% better than Arkansas averageArkansas average: 5.0%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
5.0%
Percent of long-stay residents who have depressive symptoms
5.0%
220% worse than Arkansas averageArkansas average: 1.5%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
3.4%
Percent of long-stay residents who received an antipsychotic medication
3.4%
68% better than Arkansas averageArkansas average: 10.5%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
6% better than Arkansas averageArkansas average: 94.4%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
In line with Arkansas averageArkansas average: 96.2%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
95.2%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
95.2%
18% better than Arkansas averageArkansas average: 80.9%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.3%
Percent of short-stay residents who newly received an antipsychotic medication
1.3%
16% better than Arkansas averageArkansas average: 1.5%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
87.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
87.5%
13% better than Arkansas averageArkansas average: 77.7%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Heartland Rehabilitation and Care Center based on CMS SNF Cost Reports.
Occupancy Rate
60.7%
↑ 2.0pp vs 2022
Net Income
-$456,599
↓ ~$40K vs 2022
Total Payroll
$5,029,772
↑ ~$799K vs 2022
Profit Margin
-5.4%
↑ 0.4pp vs 2022
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