Heather Manor Nursing and Rehabilitation Center

Heather Manor Nursing and Rehabilitation Center is a Nursing Home in Arkansas

Heather Manor Nursing and… is a Nursing Home in Arkansas

Heather Manor Nursing and Rehabilitation Center

Hope, AR 71801 View Map

Heather Manor Nursing and Rehabilitation Center is a Nursing Home in Arkansas

Heather Manor Nursing and… is a Nursing Home in Arkansas

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Overview of Heather Manor Nursing and Rehabilitation Center
Heather Manor Nursing and Rehabilitation Center is located in Hope, AR. It offers short term rehabilitation, long term care, and respite care services. The facility is dedicated to providing quality patient care in a dignified atmosphere.
870-777-3448

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 4.97/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
3/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
3/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
4/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
3/5

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 128

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Arkansas average
Occupancy rate 67.1%
Residents per day (avg) 76
Occupancy rate
67.1%
Residents per day (avg)
76

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

31% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

55% of new residents, often for short stays.

Typical stay 1 months

Medicaid

13% of new residents, often for long-term daily care.

Typical stay 3 years

Finances and operations

Proprietary home
Corporation
Home revenue
$11.6M
Profit
$1.8M
Proprietary home Corporation
Home revenue
$11,593,673.00
Profit
$1,795,680.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.3M
36.7% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$5.5M
Total costs $9.8M
Bed community size
128-bed community
A larger shared setting that may offer more common spaces and organized community services.

About this community

Facility Type
Skilled Nursing Facility with dual certified beds (Medicaid /Medicare)

Additional licensing details

CMS Certification Number: 045337
Certification type: XIX/XVIII
County: Hempstead

Ownership & operating entity

Heather Manor Nursing and Rehabilitation Center is administrated by Stacey Clay.

Owner name: Heather Manor Care Center, Inc.
Profit status: Corporation

Safety & Compliance

Care Services

Nursing Services
Rehabilitation Services
Respite Care
Licensed Nurses/CNAs
24-Hour Staffing
Short-Term Rehab

All Levels of Care

Short Term Care
Long Term Care
Respite Care

Contact Information

Fax: 870-777-0571

Amenities & Lifestyle

24 Hour Nursing Care
Private & Semi-Private Rooms
Separate Entrance to Our Rehab Unit
Medical Appointment Transportation
Daily Housekeeping
Laundry Services
Private Dining Area
Library Access
Daily Activities
Wifi Access
Cable TV

Programs & Activities

Specific Programs
Short Term Rehabilitation, Long Term Care, Respite Care, Daily Activities

Comparison Chart

The information below is reported by the Arkansas Department of Human Services, Office of Long Term Care.
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Places of interest near Heather Manor Nursing and Rehabilitation Center

Address 0.0 miles from city center

Address Hope, AR 71801

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

140
Total Staff
122
Employees
18
Contractors
35,321
Total Hours (Quarter)
52
Avg Staff/Day
7.5
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse78.2 No
Licensed Practical Nurse247.7 No
Certified Nursing Assistant717.5 No
Staff by Category
Administration
2 staff
7.8hs shift avg
Nursing Staff
109 staff
7.6hs shift avg
Physicians & Practitioners
10 staff
7.7hs shift avg
Therapy Services
15 staff
6hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
2 staff
1.3hs shift avg
Dietary Services
1 staff
9.5hs shift avg
Other Services
1 staff
9.1hs shift avg
Contractor Analysis
4.2%
of total hours from contractors
1,496 contractor hours this quarter
Speech Language Pathologist: 2 Clinical Nurse Specialist: 1 Occupational Therapy Aide: 1 Physical Therapy Aide: 2 Qualified Social Worker: 2 Physical Therapy Assistant: 4 Respiratory Therapy Technician: 4 Occupational Therapy Assistant: 1 Medical Director: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant7107118,56191100%7.5
Licensed Practical Nurse240248,09191100%7.7
Clinical Nurse Specialist8191,63091100%7.6
Registered Nurse7071,4818695%8.2
RN Director of Nursing2029717077%7.7
Occupational Therapy Aide1125857481%7.1
Dietitian1015726066%9.5
Dental Services Staff1015706369%9.1
Administrator1014806066%8
Nurse Aide in Training4044775965%7.2
Medication Aide/Technician1014755662%8.5
Physical Therapy Aide0224326470%6.8
Speech Language Pathologist0224306470%6.7
Nurse Practitioner1014245358%8
Respiratory Therapy Technician044392022%1.9
Qualified Social Worker022372831%1.3
Physical Therapy Assistant044332325%1.4
Occupational Therapy Assistant0112333%7.5
Medical Director0111233%4

Health Inspection History

Source: CMS Health Citations (Mar 2023 – Feb 2025)

3
Inspections
22
Total Citations
0
Critical (J-L)
0
Serious (G-I)
7.33
Citations/Inspection
Feb 2025
Last Inspection
Citation Severity Distribution
Minor (A-C)
0
Moderate (D-F)
22
Serious (G-I)
0
Critical (J-L)
0
What do these levels mean?
Top Deficiency Categories
Resident Rights
5
23% of total
Quality of Life & Care
5
23% of total
Pharmacy Services
4
18% of total
Infection Control
3
14% of total
Citation Sources
Standard Inspections 22
Complaint Investigations 0
State Comparison (AR)
Citations
22
Arkansas average: 21.8
Critical Citations
0
Arkansas average: 0.4
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Feb 06, 2025 E Infection ControlF0880 Corrected
Feb 06, 2025 D PharmacyF0758 Corrected
Feb 06, 2025 D PharmacyF0761 Corrected
Feb 06, 2025 D Resident RightsF0550 Corrected
Feb 06, 2025 E Resident RightsF0623 Corrected
Feb 06, 2025 D Resident RightsF0625 Corrected
Apr 04, 2024 D Infection ControlF0880 Corrected
Apr 04, 2024 F NutritionF0812 Corrected
Apr 04, 2024 E PharmacyF0761 Corrected
Apr 04, 2024 E Quality of CareF0689 Corrected
Apr 04, 2024 D Quality of CareF0695 Corrected
Apr 04, 2024 E Resident RightsF0550 Corrected
Apr 04, 2024 D Resident RightsF0561 Corrected
Mar 03, 2023 E Infection ControlF0880 Corrected
Mar 03, 2023 E NutritionF0803 Corrected
Mar 03, 2023 E NutritionF0804 Corrected
Mar 03, 2023 E NutritionF0805 Corrected
Mar 03, 2023 F NutritionF0812 Corrected
Mar 03, 2023 E PharmacyF0761 Corrected
Mar 03, 2023 E Quality of CareF0677 Corrected
Mar 03, 2023 E Quality of CareF0689 Corrected
Mar 03, 2023 E Quality of CareF0695 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit Corporation
Resident Census by Payment Source
81 Total Residents
Medicare 8 (9.9%)
Medicaid 70 (86.4%)
Private Pay/Other 3 (3.7%)
Programs & Services
Residents' Group
Nurse Aide Training
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality Measures

CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.

Source: CMS Nursing Home Compare (Data as of Jan 2026)

High-Risk Clinical Events
3.7 Score
53% better than avg Arkansas avg: 7.7

Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline

Functional Decline
5.2 Score
61% better than avg Arkansas avg: 13.3

Composite score based on ADL decline, walking ability decline, and incontinence

Long-Stay Resident Measures

Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.

Need for Help with Daily Activities Increased
1.2%
Lost Too Much Weight
5.9%
Urinary Tract Infection
0.0%
Depressive Symptoms
2.2%
Falls with Major Injury
0.7%
Pneumococcal Vaccine
97.2%
Antipsychotic Use
11.4%
Walking Ability Worsened
5.9%
Influenza Vaccine
96.3%
High Risk Residents with Pressure Ulcers
4.6%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
8.4%
Short-Stay Resident Measures

Measures for residents who stay 100 days or less (typically rehabilitation patients).

Pneumococcal Vaccine
59.2% 27% worse than avg Arkansas: 80.9%
Short-Stay Residents Who Received a New Antipsychotic Medication
1.4% 7% better than avg Arkansas: 1.5%
Influenza Vaccine
33.9% 56% worse than avg Arkansas: 77.7%

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Claim What’s Yours: Financial Aid for Arkansas Seniors

Program
State Program Name
Eligibility
Benefits
ARChoices
Arkansas Medicaid ARChoices
  • General: Age 65+ or 21+ with disability, Arkansas resident, Medicaid- eligible, nursing home-level care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • AR Specifics: Rural focus; possible waitlists.
  • Services: Personal care (5-7 hours/day), meals ($7/meal), respite care (240 hours/year), adult day services ($60/day).
Choices in Living Resource Center
Arkansas Choices in Living
  • General: Age 60+, Arkansas resident.
  • Income Limits: No strict limit; prioritizes low-income.
  • Asset Limits: Not applicable.
  • AR Specifics: Limited direct funding; mostly referral-based.
  • Services: Care coordination, limited respite (up to 5 days/year), transportation assistance (~5 trips/month).
Living Choices Assisted Living Waiver
Arkansas Medicaid Living Choices Assisted Living Waiver
  • General: Age 65+, Arkansas resident, requires nursing home-level care, lives in a Level II assisted living facility.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple); spousal rules apply.
  • AR Specifics: Limited provider network; excludes Level I facilities (no nursing services).
  • Services: Personal care (~5 hours/day), medication management, nursing, activities, transportation.
Program of All-Inclusive Care for the Elderly (PACE)
Arkansas Medicaid PACE
  • General: Age 55+, Arkansas resident, nursing home-level care, safe with PACE support.
  • Income Limits (2025): ~$2,829/month (300% FBR).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • AR Specifics: Limited geographic availability.
  • Services: Primary/preventive care, personal care (5-7 hours/day), meals, transportation, therapy.
Arkansas State Plan Personal Care
Arkansas Medicaid Personal Care Program
  • General: Any age, Arkansas resident, needs ADL/IADL help, Medicaid-eligible.
  • Income Limits (2025): ~$1,004/month (individual).
  • Asset Limits: $9,660 (individual), $14,470 (couple).
  • AR Specifics: No nursing home-level care requirement.
  • Services: Personal care (~4-6 hours/day), homemaker services (e.g., meal prep).
Senior Community Service Employment Program (SCSEP)
Arkansas SCSEP (federally funded, state-administered)
  • General: Age 55+, unemployed, low-income, Arkansas resident.
  • Income Limits (2025): ~$1,983/month (125% FPL).
  • Asset Limits: Not specified.
  • AR Specifics: Priority for veterans, rural residents.
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.

Claim What’s Yours Financial Aid for Arkansas Seniors

Arkansas Medicaid ARChoices

ARChoices

Requirements:
  • General:
    Age 65+ or 21+ with disability, Arkansas resident, Medicaid- eligible, nursing home-level care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • AR Specifics:
    Rural focus; possible waitlists.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), meals ($7/meal), respite care (240 hours/year), adult day services ($60/day).
Arkansas Choices in Living

Choices in Living Resource Center

Requirements:
  • General:
    Age 60+, Arkansas resident.
  • Income Limits:
    No strict limit; prioritizes low-income.
  • Asset Limits:
    Not applicable.
  • AR Specifics:
    Limited direct funding; mostly referral-based.
Benefits without Contact:
  • Services: Care coordination, limited respite (up to 5 days/year), transportation assistance (~5 trips/month).
Arkansas Medicaid Living Choices Assisted Living Waiver

Living Choices Assisted Living Waiver

Requirements:
  • General:
    Age 65+, Arkansas resident, requires nursing home-level care, lives in a Level II assisted living facility.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple); spousal rules apply.
  • AR Specifics:
    Limited provider network; excludes Level I facilities (no nursing services).
Benefits without Contact:
  • Services: Personal care (~5 hours/day), medication management, nursing, activities, transportation.
Arkansas Medicaid PACE

Program of All-Inclusive Care for the Elderly (PACE)

Requirements:
  • General:
    Age 55+, Arkansas resident, nursing home-level care, safe with PACE support.
  • Income Limits (2025):
    ~$2,829/month (300% FBR).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • AR Specifics:
    Limited geographic availability.
Benefits without Contact:
  • Services: Primary/preventive care, personal care (5-7 hours/day), meals, transportation, therapy.
Arkansas Medicaid Personal Care Program

Arkansas State Plan Personal Care

Requirements:
  • General:
    Any age, Arkansas resident, needs ADL/IADL help, Medicaid-eligible.
  • Income Limits (2025):
    ~$1,004/month (individual).
  • Asset Limits:
    $9,660 (individual), $14,470 (couple).
  • AR Specifics:
    No nursing home-level care requirement.
Benefits without Contact:
  • Services: Personal care (~4-6 hours/day), homemaker services (e.g., meal prep).
Arkansas SCSEP (federally funded, state-administered)

Senior Community Service Employment Program (SCSEP)

Requirements:
  • General:
    Age 55+, unemployed, low-income, Arkansas resident.
  • Income Limits (2025):
    ~$1,983/month (125% FPL).
  • Asset Limits:
    Not specified.
  • AR Specifics:
    Priority for veterans, rural residents.
Benefits without Contact:
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.