Total health inspections
3
Arkansas average 4.2
Last Health inspection on Feb 2025
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Heather Manor Nursing and Rehabilitation Center
Nursing Home
Heather Manor Nursing and Rehabilitation Center
Nursing Home
Heather Manor Nursing and Rehabilitation Center is located in Hope, AR. It offers short term rehabilitation, long term care, and respite care services. The facility is dedicated to providing quality patient care in a dignified atmosphere.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
128
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
67.1%
Residents per day (avg)
76
Occupancy rate
67.1%
Residents per day (avg)
76
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
31% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
55% of new residents, often for short stays.
Typical stay
1 months
Medicaid
13% of new residents, often for long-term daily care.
Typical stay
3 years
Finances and operations
Proprietary home
Corporation
Home revenue
$11.6M
Profit
$1.8M
Proprietary home
Corporation
Home revenue
$11,593,673.00
Profit
$1,795,680.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.3M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$5.5M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$9.8M
128-bed community
A larger shared setting that may offer more common spaces and organized community services.
About this community
Facility Type
Skilled Nursing Facility with dual certified beds (Medicaid /Medicare)
Additional licensing details
CMS Certification Number:
045337
Certification type:
XIX/XVIII
County:
Hempstead
Ownership & operating entity
Heather Manor Nursing and Rehabilitation Center is administrated by Stacey Clay.
Owner name:
Heather Manor Care Center, Inc.
Profit status:
Corporation
Safety & Compliance
Care Services
Nursing Services
Rehabilitation Services
Respite Care
Licensed Nurses/CNAs
24-Hour Staffing
Short-Term Rehab
All Levels of Care
Contact Information
Fax:
870-777-0571
Amenities & Lifestyle
Programs & Activities
Specific Programs
Short Term Rehabilitation, Long Term Care, Respite Care, Daily Activities
Compare Nursing Homes around Arkansas
The information below is reported by the Arkansas Department of Human Services, Office of Long Term Care.
Ash Flat Healthcare and Rehabilitation Center
+1%
+4%
-24%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
AR 72513
105
No
FRENCH, MISTY
54.3%
$6,285,225.00
$2,112,665.00
33.6%
52.90
4.8699
-
18
-
+1%+4%-24%
Alma Nursing and Rehab, LLC
-40%
+6%
+31%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
AR 72921
80
No
GEORGE-FORT, DEBRA
93.6%
$11,585,302.00
$3,270,741.00
28.2%
68.60
4.9641
-
10
-
-40%+6%+31%
Heather Manor Nursing and Rehabilitation Center
-9%
+6%
-6%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
AR 71801
128
No
CLAY, STACY
67.1%
$11,598,283.00
$4,251,924.00
36.7%
76.40
4.9722
-
22
-
-9%+6%-6%
Alcoa Pines Health and Rehabilitation
-22%
-3%
-8%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
AR 72015
120
No
EDALA, ARPANA
65.4%
$11,733,416.00
$3,690,890.00
31.5%
90.50
4.5397
2
25
1
-22%-3%-8%
Arbor Oaks Healthcare and Rehabilitation Center
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
AR 72104
94
No
-
-
-
-
-
-
-
-
-
-
-
-
Ash Flat Healthcare and Rehabilitation Center
Type of care:
SNF
AL
Community:
AR 72513
Bed Count:
105
Pets Allowed:
No
Operator:
FRENCH, MISTY
CCN:
45155
Occupancy:
54.3%
Home Revenue:
$6,285,225.00
Payroll Costs:
$2,112,665.00
Payroll %:
33.6%
Avg Residents/Day:
52.90
Overall Rating:
Adj Nurse Hours:
4.8699
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
18
RN share vs State Avg:
+1%
+1%
Staffing vs State Avg:
+4%
+4%
Occupancy vs State Avg:
-24%
-24%
Alma Nursing and Rehab, LLC
Type of care:
SNF
AL
Community:
AR 72921
Bed Count:
80
Pets Allowed:
No
Operator:
GEORGE-FORT, DEBRA
CCN:
45370
Occupancy:
93.6%
Home Revenue:
$11,585,302.00
Payroll Costs:
$3,270,741.00
Payroll %:
28.2%
Avg Residents/Day:
68.60
Overall Rating:
Adj Nurse Hours:
4.9641
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
10
RN share vs State Avg:
-40%
-40%
Staffing vs State Avg:
+6%
+6%
Occupancy vs State Avg:
+31%
+31%
Heather Manor Nursing and Rehabilitation Center
Type of care:
SNF
AL
Community:
AR 71801
Bed Count:
128
Pets Allowed:
No
Operator:
CLAY, STACY
CCN:
45337
Occupancy:
67.1%
Home Revenue:
$11,598,283.00
Payroll Costs:
$4,251,924.00
Payroll %:
36.7%
Avg Residents/Day:
76.40
Overall Rating:
Adj Nurse Hours:
4.9722
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
22
RN share vs State Avg:
-9%
-9%
Staffing vs State Avg:
+6%
+6%
Occupancy vs State Avg:
-6%
-6%
Alcoa Pines Health and Rehabilitation
Type of care:
SNF
AL
Community:
AR 72015
Bed Count:
120
Pets Allowed:
No
Operator:
EDALA, ARPANA
CCN:
45408
Occupancy:
65.4%
Home Revenue:
$11,733,416.00
Payroll Costs:
$3,690,890.00
Payroll %:
31.5%
Avg Residents/Day:
90.50
Overall Rating:
Adj Nurse Hours:
4.5397
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
2
Citations:
25
Severe Citations:
1
RN share vs State Avg:
-22%
-22%
Staffing vs State Avg:
-3%
-3%
Occupancy vs State Avg:
-8%
-8%Places of interest near Heather Manor Nursing and Rehabilitation Center
0.0 miles from city center
Hope, AR 71801
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
140
Total Staff
122
Employees
18
Contractors
35,321
Total Hours (Quarter)
52
Avg Staff/Day
7.5
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 7 | 8.2 | No |
| Licensed Practical Nurse | 24 | 7.7 | No |
| Certified Nursing Assistant | 71 | 7.5 | No |
Staff by Category
Administration ⓘ
2 staff
7.8hs shift avg
Nursing Staff ⓘ
109 staff
7.6hs shift avg
Physicians & Practitioners ⓘ
10 staff
7.7hs shift avg
Therapy Services ⓘ
15 staff
6hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
2 staff
1.3hs shift avg
Dietary Services ⓘ
1 staff
9.5hs shift avg
Other Services ⓘ
1 staff
9.1hs shift avg
Contractor Analysis
4.2%
of total hours from contractors
1,496 contractor hours this quarter
Speech Language Pathologist: 2
Clinical Nurse Specialist: 1
Occupational Therapy Aide: 1
Physical Therapy Aide: 2
Qualified Social Worker: 2
Physical Therapy Assistant: 4
Respiratory Therapy Technician: 4
Occupational Therapy Assistant: 1
Medical Director: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 71 | 0 | 71 | 18,561 | 91 | 100% | 7.5 |
| Licensed Practical Nurse | 24 | 0 | 24 | 8,091 | 91 | 100% | 7.7 |
| Clinical Nurse Specialist | 8 | 1 | 9 | 1,630 | 91 | 100% | 7.6 |
| Registered Nurse | 7 | 0 | 7 | 1,481 | 86 | 95% | 8.2 |
| RN Director of Nursing | 2 | 0 | 2 | 971 | 70 | 77% | 7.7 |
| Occupational Therapy Aide | 1 | 1 | 2 | 585 | 74 | 81% | 7.1 |
| Dietitian | 1 | 0 | 1 | 572 | 60 | 66% | 9.5 |
| Dental Services Staff | 1 | 0 | 1 | 570 | 63 | 69% | 9.1 |
| Administrator | 1 | 0 | 1 | 480 | 60 | 66% | 8 |
| Nurse Aide in Training | 4 | 0 | 4 | 477 | 59 | 65% | 7.2 |
| Medication Aide/Technician | 1 | 0 | 1 | 475 | 56 | 62% | 8.5 |
| Physical Therapy Aide | 0 | 2 | 2 | 432 | 64 | 70% | 6.8 |
| Speech Language Pathologist | 0 | 2 | 2 | 430 | 64 | 70% | 6.7 |
| Nurse Practitioner | 1 | 0 | 1 | 424 | 53 | 58% | 8 |
| Respiratory Therapy Technician | 0 | 4 | 4 | 39 | 20 | 22% | 1.9 |
| Qualified Social Worker | 0 | 2 | 2 | 37 | 28 | 31% | 1.3 |
| Physical Therapy Assistant | 0 | 4 | 4 | 33 | 23 | 25% | 1.4 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 23 | 3 | 3% | 7.5 |
| Medical Director | 0 | 1 | 1 | 12 | 3 | 3% | 4 |
Health Inspection History
Inspections
Total health citations
22
Citations per inspection
7.33
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 22 citations resulted from standard inspections.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Arkansas averageArkansas average: 0.4
Serious Health citations
0
0
100% better than Arkansas averageArkansas average: 0.2
0 critical citations
0 serious citations
22 moderate citations
0 minor citations
Citations history (last 3 years)
Infection Control moderate citation
Feb 06, 2025
Corrected
Pharmacy moderate citation
Feb 06, 2025
Corrected
Pharmacy moderate citation
Feb 06, 2025
Corrected
Resident Rights moderate citation
Feb 06, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: For-Profit Corporation
Resident Census by Payment Source
81
Total Residents
Medicare
8
(9.9%)
ⓘ
Medicaid
70
(86.4%)
ⓘ
Private Pay/Other
3
(3.7%)
ⓘ
Programs & Services
Residents' Group
ⓘ
Nurse Aide Training
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
3.7
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
3.7
53% better than Arkansas averageArkansas average: 7.7
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
5.2
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
5.2
61% better than Arkansas averageArkansas average: 13.3
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
1.2%
Percent of long-stay residents whose need for help with daily activities has increased
1.2%
90% better than Arkansas averageArkansas average: 11.5%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
5.9%
Percent of long-stay residents whose ability to move independently worsened
5.9%
56% better than Arkansas averageArkansas average: 13.4%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
8.4%
Percent of low risk long-stay residents who lose control of their bowels or bladder
8.4%
44% better than Arkansas averageArkansas average: 15.1%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
0.7%
Percent of long-stay residents experiencing one or more falls with major injury
0.7%
82% better than Arkansas averageArkansas average: 3.9%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
4.6%
Percent of long-stay high risk residents with pressure ulcers
4.6%
In line with Arkansas averageArkansas average: 4.7%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.0%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Arkansas averageArkansas average: 1.3%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
5.9%
Percent of long-stay residents who lose too much weight
5.9%
17% worse than Arkansas averageArkansas average: 5.0%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
2.2%
Percent of long-stay residents who have depressive symptoms
2.2%
45% worse than Arkansas averageArkansas average: 1.5%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
11.4%
Percent of long-stay residents who received an antipsychotic medication
11.4%
9% worse than Arkansas averageArkansas average: 10.5%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
97.2%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
97.2%
In line with Arkansas averageArkansas average: 94.4%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.3%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.3%
In line with Arkansas averageArkansas average: 96.2%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
59.2%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
59.2%
27% worse than Arkansas averageArkansas average: 80.9%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.4%
Percent of short-stay residents who newly received an antipsychotic medication
1.4%
7% better than Arkansas averageArkansas average: 1.5%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
33.9%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
33.9%
56% worse than Arkansas averageArkansas average: 77.7%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Heather Manor Nursing and Rehabilitation Center based on CMS SNF Cost Reports.
Occupancy Rate
67.1%
↑ 0.4pp vs 2022
Net Income
$1,795,680
↑ ~$589K vs 2022
Total Payroll
$5,220,507
↑ ~$543K vs 2022
Profit Margin
15.5%
↑ 3.0pp vs 2022
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