Heritage Gardens

Heritage Gardens is a Nursing Home in California

Heritage Gardens is a Nursing Home in California

Heritage Gardens

25271 Barton Rd, Loma Linda, CA 92354 View Map

Heritage Gardens is a Nursing Home in California

Heritage Gardens is a Nursing Home in California

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Overview of Heritage Gardens

Set in the neighborhood of Loma Linda, CA, Heritage Gardens is a classic senior living community, offering excellent assisted living, skilled nursing, and rehabilitation services. The community features 110 units of carefully designed private and semi-private accommodations to provide residents a comfortable living environment that encourages a restful living environment. With a dependable care team available round-the-clock, residents are guaranteed to enjoy the care and support they need to maintain their overall well-being.

Offering access to physical therapy, occupational therapy, and speech therapy services, the community guarantees residents have the tools they need to maintain their strength, mobility, and functionality. Most of the residents’ chores are also handled to give residents the freedom to do the things they love. Various activities and amenities are also available to help residents maintain an active lifestyle.

Home Information HERITAGE GARDENS HEALTH CARE CENTER
  • This nursing home maintains occupancy well above most state peers, signaling sustained demand. The property runs a smaller bed inventory than most peers, focusing on a more intimate census. Resident stays are comparable to other state facilities, implying stable turnover.

  • Home revenue lands near the state median, signaling steady but not standout inflows. Payroll outlays align with state averages, keeping staffing resources on par with peers. Total income trails most communities, suggesting tighter operating margins.

  • Medicare nights lag behind other facilities, revealing limited Medicare demand. Medicaid nights fall below most peers, pointing to lighter Medicaid reliance. Private pay nights lead the state, showing strong demand from market-rate residents.

Occupancy
Beds
64
Occupancy
97.1%
Total Bed Days Available
40150
Avg. Length of Stay
77 days
Avg. Residents per Day
94
Finance
Home Revenue
$11,568,470.00
Payroll Costs
$4,816,804.00
Profit
$-1,518,782.00
Total Costs
$1,235,216.00
Payroll % of Revenue Info Percentage of home revenue spent on payroll costs.
41.6%
House Specifics:
CCN
55183
Owner Name
COTTON FAMILY REVOCABLE TRUST
Rural vs. Urban
Urban
County
San Bernardino
Type of Control
Voluntary Nonprofit — Church
Operations
Total Admissions
438
Total Discharges
421
% Medicaid Admissions
4%
% Medicare Admissions
13%
% Private Pay Admissions
84%
% Medicaid Discharges
6%
% Medicare Discharges
9%
% Private Pay Discharges
85%
Quality Ratings
Overall Rating Info CMS 5-star rating based on health inspections, staffing, and quality measures.
4 / 5
Health Inspection Rating Info Rating based on deficiencies found during state health inspections.
3 / 5
Staffing Rating Info Rating based on nurse staffing hours per resident per day.
3 / 5
QM Rating Info Quality Measures rating based on clinical outcomes for residents.
5 / 5
Nurse Hours / Resident / Day Info Adjusted total nurse staffing hours per resident per day.
4.44 hrs
Medicaid, Medicare & Private
Medicare Nights Info Number of resident nights paid by Medicare for short-term or rehab care.
3888
Medicaid Nights Info Resident nights covered by Medicaid for long-term care or support services.
1666
Free Market Nights Info Nights paid privately by residents or families, without Medicare/Medicaid coverage.
26715
Bed community size
64-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
18+ years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 47 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating
Rated A+

Community Stability & Environment

  • Current Availability 51 of 64 beds occupied
    Occupancy rate of 79.7%.
  • Licensed Since Info Date when the facility's license was first issued by California January 31, 1994

Facility & Licensing Details

  • County Info County in California where the facility is located. SAN BERNARDINO
  • Facility Type Info Indicates the state-regulated license category used in California (e.g., Residential Care Facility for the Elderly). RESIDENTIAL CARE ELDERLY
  • License Status Info Shows whether the facility is currently licensed, closed, or pending renewal in California. LICENSED
  • Licensee / Operator Info Entity or organization legally responsible for managing this facility under California regulations. HERITAGE HEALTH CARE INC
  • Profit Status Info Indicates whether the facility operates as for-profit, non-profit, or government-owned. For Profit
  • BBB License Details Info License information from the Better Business Bureau profile.
    • 360900455 — California Department of Social Services

What does this home offer?

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Accept Medicaid: Yes

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Housing Options: Private / Semi-Private Rooms

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Building Type: Single-story

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Accept Medicaid

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Transportation Services

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Total Residents

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Fitness and Recreation

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Parking Available

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Three Meals Per Day

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Types of Care at Heritage Gardens

Skilled Nursing Nursing Care Respite Care
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Inspection History

22 visits
In line with the California average.
Senior living communities undergo regular visits by state and federal agencies to ensure they meet high standards of care, safety, and compliance.
7 citations
This is in line with the California average.
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

Inspection Report Summary for Heritage Gardens

The California Department of Social Services conducted a series of unannounced inspections at Heritgae Gardens between May 2020 and August 2023, addressing complaints that ranged from inadequate medical care to improper supplies for residents. In the 2021 investigation, the agency found that staff had not consistently followed a physician’s order for topical treatment, a finding that was substantiated under Title 22, Division 6. That same visit also identified that residents had not received the prescribed diaper sizes, a deficiency that the evaluator cited and required a plan of correction. A 2022 review found a complaint about visitors being denied entry due to COVID‑19 protocols and rude staff conduct to be unfounded, after confirmation that the alleged resident was not housed there and that access procedures had been followed.

In 2022, a subsequent investigation again highlighted problems with diaper supply. The evaluator confirmed that the facility had been receiving the wrong size pull‑ups for a resident and had failed to secure an alternative provider while awaiting correct orders from Innovage. The allegation was substantiated, and the report noted the facility’s failure to rectify the situation by the specified deadline. Earlier, in July 2023, a licensing program analyst returned to address and correct an earlier report, with the administrator acknowledging receipt and the agency’s appeal rights. Throughout the series, the facility’s administrator consistently cooperated with inspectors, provided documentation, and received guidance on compliance.

The pattern that emerges is one of repeated issues with basic resident care—particularly the provision of proper diapers and adherence to medical orders—intermixed with isolated complaints that were found to be unsubstantiated or unfounded. The agency’s findings have required the facility to develop corrective action plans, submit written statements of understanding, and maintain records for public review. These repeated investigations underscore the importance of ongoing oversight to ensure that Heritgae Gardens meets California’s standards for safe and quality care.

Show Inspection Reports

Places of interest near Heritage Gardens

Address 0.6 miles from city center

Address 25271 Barton Rd, Loma Linda, CA 92354

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Comparison Chart

Compare Nursing Homes around Loma Linda
Heritage Gardens
AL

For seniors needing help with daily tasks but not full-time nursing.

IL

For self-sufficient seniors seeking community and minimal assistance.

MC

Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

24/7 care needed

Loma Linda
Private / Semi-Private Rooms
64
No
A+
47
COTTON FAMILY REVOCABLE TRUST
79.7%
$11,568,470.00
$4,816,804.00
41.6%
93.80
4/5
4.4430
3/5
3/5
5/5
Brookdale Loma Linda
AL

For seniors needing help with daily tasks but not full-time nursing.

IL

For self-sufficient seniors seeking community and minimal assistance.

MC

Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

24/7 care needed

Loma Linda
Two-story
220
No
A+
41
EMERIKEYT PALMS AT LOMA LINDA INC
50.5%
-
-
-
-
-
-
-
-
-

Claim What’s Yours: Financial Aid for California Seniors

Program
State Program Name
Eligibility
Benefits
Multipurpose Senior Services Program
MSSP (Medi-Cal Waiver)
  • General: Age 65+, California resident, Medi-Cal eligible, nursing home risk.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • CA Specifics: County-managed; waitlists possible.
  • Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
In-Home Supportive Services (IHSS)
  • General: Age 65+, California resident, Medicaid-eligible or low-income.
  • Income Limits: ~$1,732/month (individual, Medi-Cal threshold).
  • Asset Limits: $2,000 (individual).
  • CA Specifics: Can hire family as caregivers.
  • Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
Multipurpose Senior Services Program (MSSP)
  • General: Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
  • Income Limits: ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual).
  • CA Specifics: Available in 38 counties; waitlists common.
  • Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
Property Tax Postponement Program (PTP)
  • General: Age 62+, California resident, own and live in home, 40% equity.
  • Income Limits (2025): ~$51,500/year (household, adjusted annually).
  • Asset Limits: Equity-based; no strict asset cap.
  • CA Specifics: Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
  • Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
Assisted Living Waiver (ALW)
CA ALW
  • General: Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
  • Income Limits: ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual).
  • CA Specifics: Available in 15 counties (e.g., LA, Sacramento); waitlists common.
  • Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
California CARES Program
CA CARES
  • General: Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
  • Income Limits: No strict limit; cost-sharing above ~$2,500/month threshold.
  • Asset Limits: Not applicable; need-based.
  • CA Specifics: High demand in urban areas; complements IHSS respite.
  • Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
Low-Income Home Energy Assistance Program (LIHEAP)
  • General: Age 60+ priority, California resident, low-income, utility/heating need.
  • Income Limits (2025): ~$2,510/month (200% of poverty level, individual).
  • Asset Limits: Not applicable; income-focused.
  • CA Specifics: High demand in inland/coastal extremes; weatherization capped at $5,000/home.
  • Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).

Claim What’s Yours Financial Aid for California Seniors

MSSP (Medi-Cal Waiver)

Multipurpose Senior Services Program

Requirements:
  • General:
    Age 65+, California resident, Medi-Cal eligible, nursing home risk.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • CA Specifics:
    County-managed; waitlists possible.
Benefits without Contact:
  • Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
California IHSS

In-Home Supportive Services (IHSS)

Requirements:
  • General:
    Age 65+, California resident, Medicaid-eligible or low-income.
  • Income Limits:
    ~$1,732/month (individual, Medi-Cal threshold).
  • Asset Limits:
    $2,000 (individual).
  • CA Specifics:
    Can hire family as caregivers.
Benefits without Contact:
  • Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
CA MSSP

Multipurpose Senior Services Program (MSSP)

Requirements:
  • General:
    Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
  • Income Limits:
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual).
  • CA Specifics:
    Available in 38 counties; waitlists common.
Benefits without Contact:
  • Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
CA PTP

Property Tax Postponement Program (PTP)

Requirements:
  • General:
    Age 62+, California resident, own and live in home, 40% equity.
  • Income Limits (2025):
    ~$51,500/year (household, adjusted annually).
  • Asset Limits:
    Equity-based; no strict asset cap.
  • CA Specifics:
    Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
Benefits without Contact:
  • Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
CA ALW

Assisted Living Waiver (ALW)

Requirements:
  • General:
    Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
  • Income Limits:
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual).
  • CA Specifics:
    Available in 15 counties (e.g., LA, Sacramento); waitlists common.
Benefits without Contact:
  • Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
CA CARES

California CARES Program

Requirements:
  • General:
    Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
  • Income Limits:
    No strict limit; cost-sharing above ~$2,500/month threshold.
  • Asset Limits:
    Not applicable; need-based.
  • CA Specifics:
    High demand in urban areas; complements IHSS respite.
Benefits without Contact:
  • Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
CA LIHEAP

Low-Income Home Energy Assistance Program (LIHEAP)

Requirements:
  • General:
    Age 60+ priority, California resident, low-income, utility/heating need.
  • Income Limits (2025):
    ~$2,510/month (200% of poverty level, individual).
  • Asset Limits:
    Not applicable; income-focused.
  • CA Specifics:
    High demand in inland/coastal extremes; weatherization capped at $5,000/home.
Benefits without Contact:
  • Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).

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