Heritage Gardens
Heritage Gardens
Set in the neighborhood of Loma Linda, CA, Heritage Gardens is a classic senior living community, offering excellent assisted living, skilled nursing, and rehabilitation services. The community features 110 units of carefully designed private and semi-private accommodations to provide residents a comfortable living environment that encourages a restful living environment. With a dependable care team available round-the-clock, residents are guaranteed to enjoy the care and support they need to maintain their overall well-being.
Offering access to physical therapy, occupational therapy, and speech therapy services, the community guarantees residents have the tools they need to maintain their strength, mobility, and functionality. Most of the residents’ chores are also handled to give residents the freedom to do the things they love. Various activities and amenities are also available to help residents maintain an active lifestyle.
-
This nursing home maintains occupancy well above most state peers, signaling sustained demand. The property runs a smaller bed inventory than most peers, focusing on a more intimate census. Resident stays are comparable to other state facilities, implying stable turnover.
-
Home revenue lands near the state median, signaling steady but not standout inflows. Payroll outlays align with state averages, keeping staffing resources on par with peers. Total income trails most communities, suggesting tighter operating margins.
-
Medicare nights lag behind other facilities, revealing limited Medicare demand. Medicaid nights fall below most peers, pointing to lighter Medicaid reliance. Private pay nights lead the state, showing strong demand from market-rate residents.
Occupancy
Finance
House Specifics:
Operations
Medicaid, Medicare & Private
Number of resident nights paid by Medicare for short-term or rehab care.
Resident nights covered by Medicaid for long-term care or support services.
Nights paid privately by residents or families, without Medicare/Medicaid coverage.
Inspection Report Summary for Heritage Gardens
The California Department of Social Services conducted a series of unannounced inspections at Heritgae Gardens between May 2020 and August 2023, addressing complaints that ranged from inadequate medical care to improper supplies for residents. In the 2021 investigation, the agency found that staff had not consistently followed a physician’s order for topical treatment, a finding that was substantiated under Title 22, Division 6. That same visit also identified that residents had not received the prescribed diaper sizes, a deficiency that the evaluator cited and required a plan of correction. A 2022 review found a complaint about visitors being denied entry due to COVID‑19 protocols and rude staff conduct to be unfounded, after confirmation that the alleged resident was not housed there and that access procedures had been followed.
In 2022, a subsequent investigation again highlighted problems with diaper supply. The evaluator confirmed that the facility had been receiving the wrong size pull‑ups for a resident and had failed to secure an alternative provider while awaiting correct orders from Innovage. The allegation was substantiated, and the report noted the facility’s failure to rectify the situation by the specified deadline. Earlier, in July 2023, a licensing program analyst returned to address and correct an earlier report, with the administrator acknowledging receipt and the agency’s appeal rights. Throughout the series, the facility’s administrator consistently cooperated with inspectors, provided documentation, and received guidance on compliance.
The pattern that emerges is one of repeated issues with basic resident care—particularly the provision of proper diapers and adherence to medical orders—intermixed with isolated complaints that were found to be unsubstantiated or unfounded. The agency’s findings have required the facility to develop corrective action plans, submit written statements of understanding, and maintain records for public review. These repeated investigations underscore the importance of ongoing oversight to ensure that Heritgae Gardens meets California’s standards for safe and quality care.
This is the number of people who can stay here (Facility Capacity).
Facility Overview
-
Facility ID
Unique ID assigned by the state regulatory authority for this licensed facility.
360900455
-
Current Occupancy
Shows the current occupancy rate and estimated residents versus total licensed beds.
79.7% (51/64)
-
Facility Type
Indicates the state license category — e.g., RCFE (Residential Care Facility for the Elderly).
RESIDENTIAL CARE ELDERLY
-
License Status
Shows whether the facility is currently licensed, closed, or pending renewal.
LICENSED
-
Licensed Since
Date when the facility’s license was first issued by the state.
January 31, 1994
-
Licensee / Operator
Entity or organization legally responsible for managing this facility.
HERITAGE HEALTH CARE INC
-
County
The county where the facility is located.
SAN BERNARDINO
-
License Details
License information registered with the Better Business Bureau.
- California Department of Social Services (#360900455)
-
Profit Status
Indicates whether the facility operates as for-profit, non-profit, or government-owned.
For Profit
Inspection & Compliance
-
All Visits
Sum of inspections, complaint visits, and other administrative visits.
22 visits
-
Inspections
Formal inspections conducted by the state’s licensing division.
3 inspections
-
Other Visits
Administrative or follow-up visits not related to complaints or inspections.
3 visits
-
Complaint Visits
Inspections triggered by official complaints filed with the state.
21 complaints
-
Citations
Number of deficiencies or violations found during inspections.
7 citations
-
BBB Rating
BBB ratings (A+ to F) reflect how reliably a business handles customer interactions and complaints. They're based on complaint history, transparency, licensing, and time in business — not on customer reviews. NR (No Rating) means the BBB doesn't have enough information yet or the business is under review.
Rated A+
-
Inspection Reports
View archived inspection reports for this facility.
View Inspection Reports
What does this home offer?
Accept Medicaid: Yes
Housing Options: Private / Semi-Private Rooms
Building Type: Single-story
Accept Medicaid
Transportation Services
Total Residents
Fitness and Recreation
Parking Available
Three Meals Per Day
Touring Checklist for Senior Living
Touring a community? Use this expert-backed checklist to stay organized, ask the right questions, and find the perfect fit.
Location
Community Spaces and Overall Environment
Services
Staffing
Accommodations
Finances
Other Notes
Send Checklist to Your Email
We'll send you a PDF version of the touring checklist.
Types of Care at Heritage Gardens
Places of interest near Heritage Gardens
0.6 miles from city center
25271 Barton Rd, Loma Linda, CA 92354
Email:[email protected]
Phone:+1 909-796-0216
Email:[email protected]
Phone:+1 909-796-0216
Calculate Travel Distance to Heritage Gardens
Add your location
Join Our Online
Senior Community!
Connect, laugh, and explore — all from the comfort of your home.
Guides for Better Senior Living
From costs to care, explore the most important topics to make informed decisions about your future.
Comparison Chart
For seniors needing help with daily tasks but not full-time nursing.
For self-sufficient seniors seeking community and minimal assistance.
Specialized care for those with Memory Loss, Alzheimer’s, or dementia, ensuring safety and support.
24/7 care needed
For seniors needing help with daily tasks but not full-time nursing.
For self-sufficient seniors seeking community and minimal assistance.
Specialized care for those with Memory Loss, Alzheimer’s, or dementia, ensuring safety and support.
24/7 care needed
Claim What’s Yours: Financial Aid for California Seniors
- General: Age 65+, California resident, Medi-Cal eligible, nursing home risk.
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- CA Specifics: County-managed; waitlists possible.
- Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
- General: Age 65+, California resident, Medicaid-eligible or low-income.
- Income Limits: ~$1,732/month (individual, Medi-Cal threshold).
- Asset Limits: $2,000 (individual).
- CA Specifics: Can hire family as caregivers.
- Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
- General: Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
- Income Limits: ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual).
- CA Specifics: Available in 38 counties; waitlists common.
- Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
- General: Age 62+, California resident, own and live in home, 40% equity.
- Income Limits (2025): ~$51,500/year (household, adjusted annually).
- Asset Limits: Equity-based; no strict asset cap.
- CA Specifics: Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
- Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
- General: Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
- Income Limits: ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual).
- CA Specifics: Available in 15 counties (e.g., LA, Sacramento); waitlists common.
- Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
- General: Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
- Income Limits: No strict limit; cost-sharing above ~$2,500/month threshold.
- Asset Limits: Not applicable; need-based.
- CA Specifics: High demand in urban areas; complements IHSS respite.
- Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
- General: Age 60+ priority, California resident, low-income, utility/heating need.
- Income Limits (2025): ~$2,510/month (200% of poverty level, individual).
- Asset Limits: Not applicable; income-focused.
- CA Specifics: High demand in inland/coastal extremes; weatherization capped at $5,000/home.
- Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).
Claim What’s Yours Financial Aid for California Seniors
Multipurpose Senior Services Program
Requirements:
- General:Age 65+, California resident, Medi-Cal eligible, nursing home risk.
- Income Limits (2025):~$2,829/month (300% FBR, individual).
- Asset Limits:$2,000 (individual), $3,000 (couple).
- CA Specifics:County-managed; waitlists possible.
Benefits without Contact:
- Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
In-Home Supportive Services (IHSS)
Requirements:
- General:Age 65+, California resident, Medicaid-eligible or low-income.
- Income Limits:~$1,732/month (individual, Medi-Cal threshold).
- Asset Limits:$2,000 (individual).
- CA Specifics:Can hire family as caregivers.
Benefits without Contact:
- Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
Multipurpose Senior Services Program (MSSP)
Requirements:
- General:Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
- Income Limits:~$2,829/month (300% FBR, individual).
- Asset Limits:$2,000 (individual).
- CA Specifics:Available in 38 counties; waitlists common.
Benefits without Contact:
- Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
Property Tax Postponement Program (PTP)
Requirements:
- General:Age 62+, California resident, own and live in home, 40% equity.
- Income Limits (2025):~$51,500/year (household, adjusted annually).
- Asset Limits:Equity-based; no strict asset cap.
- CA Specifics:Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
Benefits without Contact:
- Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
Assisted Living Waiver (ALW)
Requirements:
- General:Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
- Income Limits:~$2,829/month (300% FBR, individual).
- Asset Limits:$2,000 (individual).
- CA Specifics:Available in 15 counties (e.g., LA, Sacramento); waitlists common.
Benefits without Contact:
- Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
California CARES Program
Requirements:
- General:Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
- Income Limits:No strict limit; cost-sharing above ~$2,500/month threshold.
- Asset Limits:Not applicable; need-based.
- CA Specifics:High demand in urban areas; complements IHSS respite.
Benefits without Contact:
- Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
Low-Income Home Energy Assistance Program (LIHEAP)
Requirements:
- General:Age 60+ priority, California resident, low-income, utility/heating need.
- Income Limits (2025):~$2,510/month (200% of poverty level, individual).
- Asset Limits:Not applicable; income-focused.
- CA Specifics:High demand in inland/coastal extremes; weatherization capped at $5,000/home.
Benefits without Contact:
- Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).
Contact Us
Beds shows the number of beds currently filled in each community agianst the total number of beds. Higher occupied beds usually indicates strong demand and reputation, while lower occupancy may suggest more availability for new residents.
What questions do you have about Heritage Gardens?
We’ll help you with pricing, availability, and anything else you need.
Your Senior Care Partner, Every Step of the Way
We help families find affordable senior communities and unlock same day discounts, Medicaid, and Medicare options tailored to your needs.
Contact us Today
Homes near Loma Linda, CA
