Heritage Gardens
Nursing Home, Assisted Living, Hospice Care, Independent Living, Nursing Care & Respite Care · Loma Linda, CA
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.

Heritage Gardens

Nursing Home, Assisted Living, Hospice Care, Independent Living, Nursing Care & Respite Care · Loma Linda, CA
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
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Heritage Gardens accepts Medicare, Medicaid, and private pay.

Overview of Heritage Gardens

Set in the neighborhood of Loma Linda, CA, Heritage Gardens is a classic senior living community, offering excellent assisted living, skilled nursing, and rehabilitation services. The community features 110 units of carefully designed private and semi-private accommodations to provide residents a comfortable living environment that encourages a restful living environment. With a dependable care team available round-the-clock, residents are guaranteed to enjoy the care and support they need to maintain their overall well-being.

Offering access to physical therapy, occupational therapy, and speech therapy services, the community guarantees residents have the tools they need to maintain their strength, mobility, and functionality. Most of the residents’ chores are also handled to give residents the freedom to do the things they love. Various activities and amenities are also available to help residents maintain an active lifestyle.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▲ 27.0% Above CA avg. ▲ 27.0% Above CA avg.CA average: 3.1Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▲ 7.3% Above CA avg. ▲ 7.3% Above CA avg.CA average: 2.8Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▼ 36.3% Below CA avg. ▼ 36.3% Below CA avg.CA average: 3.1Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▲ 22.4% Above CA avg. ▲ 22.4% Above CA avg.CA average: 4.1Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to California state averages

Total nursing care / resident Info This home is ranked 105th out of 354 homes in California for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
4h 27m per day
Rank #105 / 354Nurse hours — State benchmarkedThis home is ranked 105th out of 354 homes in California. Shows adjusted nurse hours per resident per day benchmarked to the California average, with a ranking across 354 California facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
This facility California avg (4h 13m per day)
vs California avg
+5%

5 of 6 metrics below state avg

Staff typeHours / Day / Residentvs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 19m per day ▼ 52% State avg: 39m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. 1h 14m per day ■ Avg State avg: 1h 13m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 2h 31m per day ▼ 5% State avg: 2h 39m per day · National avg: 2h 21m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 3h 45m per day ▼ 8% State avg: 4h 5m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation. 1m per day ▼ 77% State avg: 5m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent. 17m per day ▼ 45% State avg: 30m per day · National avg: 29m per day

Capacity and availability

Avg. Length of Stay
77 days
Bed community size
64-bed community Rank #1051 / 1657Bed count — State benchmarkedThis home is ranked 1051st out of 1657 homes in California. Shows this facility's certified or reported bed count compared to other California facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
32 years in operation Rank #106 / 1487Years in operation — State benchmarkedThis home is ranked 106th out of 1487 homes in California. Shows how long this facility has been in operation compared to other California facilities. Longer operating histories may benefit residents, families, and staff.Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 47 / 100 Rank #1422 / 2092Walk Score — State benchmarkedThis home is ranked 1422nd out of 2092 homes in California. Shows how walkable this facility's neighborhood is compared to the average Walk Score across California facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy

Occupancy rate
86%
Rank #437 / 1537Occupancy rate — State benchmarkedThis home is ranked 437th out of 1537 homes in California. Shows this facility's occupancy rate versus the California average, with its Statewide rank out of 1537. Higher occupancy signals strong local demand and financial stability.Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Higher than the California average: 72.8%
Occupied beds
55 / 64
Average occupied beds in California homes 87 beds

License Details

Facility TypeResidential Care Elderly
StatusLicensed
IssuanceJanuary 31, 1994
CountySan Bernardino

Ownership & Operating Entity

Heritage Gardens is legally operated by Heritage Health Care Inc, and administered by Jessica J. Ramos.

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactLisa Leak

Memory & Specialized Care

1 service
No Alzheimer's certification

Contact Heritage Gardens

Inspection History

In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

Inspection Score Info A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the California state average. The score below shows how many points this facility sits above or below the typical California nursing home score (the benchmark); higher is better.

10 points below the California average for nursing homes (81/100)

Rank #1079 / 1401 in California Inspection Score — State benchmarked This home is ranked 1079th out of 1401 homes in California. Shows this facility's inspection score compared to the California average among 1401 comparable communities in the ranking pool. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking. Inspection score: 71 out of 100. Letter grade C-. 10 points below the California average for nursing homes (81/100)

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2019 vs. California state average
Overall vs. CA average 4 Worse Metrics worse than California average:
• Moderate citations (Type B) (25% above)
• Total visits (94% above)
• Complaint visits (85% above)
• Complaint investigations (70% above)
2 At Avg Metrics at California average:
• Serious citations (Type A) (at CA avg)
• Official inspections (at CA avg)
4 Better Metrics better than California average:
• Total citations (20% below)
• Citations per year (21% below)
• Citations per inspection (91% below)
• Other visits (57% below)
Latest Inspection April 17, 2026

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityCA Averagevs. CA Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 810 This facility has 20% fewer total citations than a typical California nursing home (8 vs. CA avg 10).↓ 20% better
Serious citations (Type A) Info Citations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action. 33 This facility has serious citations (type a) in line with the California average (3 vs. CA avg 3).— At avg Rank #753 / 1164 Serious citations (Type A) — State benchmarked This home is ranked 753rd out of 1164 homes in California. Shows this facility's # of serious citations compared to the California average among 1164 comparable communities in the ranking pool. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Moderate citations (Type B) Info Citations that do not pose an immediate risk but still represent a departure from required care or operational standards. 54 This facility has 25% more moderate citations (type b) than a typical California nursing home (5 vs. CA avg 4).↑ 25% worse
Citations per year Info Average citations per year since 2019. 1.11.4 This facility has 21% fewer citations per year than a typical California nursing home (1.1 vs. CA avg 1.4).↓ 21% better
Citations per inspection Info Average citations per inspection. 0.33.3 This facility has 91% fewer citations per inspection than a typical California nursing home (0.3 vs. CA avg 3.3).↓ 91% better

Inspections & Visits Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityCA Averagevs. CA Avg
Total visits Info Combined count of complaint visits, other regulatory visits, and official scheduled inspections. 3116 This facility has 94% more total visits than a typical California nursing home (31 vs. CA avg 16).↑ 94% worse
Complaint visits Info On-site visits triggered by formal complaints filed by residents, families, or staff. 2413 This facility has 85% more complaint visits than a typical California nursing home (24 vs. CA avg 13).↑ 85% worse Rank #1187 / 1397 Complaint visits — State benchmarked This home is ranked 1187th out of 1397 homes in California. Shows this facility's # of complaint visits compared to the California average among 1397 comparable communities in the ranking pool. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Other visits Info Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits. 37 This facility has 57% fewer other visits than a typical California nursing home (3 vs. CA avg 7).↓ 57% better
Official inspections Info Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards. 44 This facility has official inspections in line with the California average (4 vs. CA avg 4).— At avg
Complaint investigations Info On-site investigations triggered by complaints filed with California regulators. 1710 This facility has 70% more complaint investigations than a typical California nursing home (17 vs. CA avg 10).↑ 70% worse

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The January 23, 2026 annual inspection cited two deficiencies: a hot water temperature technical violation and medication administration discrepancies, with no complaints substantiated.
  • Medication administration deficiencies recurred in February 2025 and January 2026 inspections, including failure to administer on time and incomplete staff files.
  • Multiple substantiated complaints from 2022 to 2025 involved failure to treat residents with respect, improper restraint use, and failure to safeguard resident belongings.

Health Inspection History

Inspections since 2019
Total health inspections 12

California average 12.5


Last Health inspection on May 2025

Total health citations
45 Rank #204 / 361Health citations — State benchmarkedThis home is ranked 204th out of 361 homes in California. Shows this facility's total health deficiency citations benchmarked to the California State average, with a ranking across all 361 CA facilities. Lower citation counts earn a better rank.Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

California average 50.2

Citations per inspection
3.75 Rank #152 / 361Citations per inspection — State benchmarkedThis home is ranked 152nd out of 361 homes in California. Shows average deficiency citations per CMS inspection for this facility versus the California mean across 361 facilities with citation data. Lower is better.Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

California average 4.65


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

35 of 45 citations resulted from standard inspections; 9 of 45 resulted from complaint investigations; and 1 of 45 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 7 years)
Critical health citations
1
150% worse than California average

California average: 0.4


Serious health citations
0
100% better than California average

California average: 1

1 critical citation California average: 0.4

0 serious citations California average: 1

44 moderate citations California average: 47.2

0 minor citations California average: 1.5
Citations history (last 7 years)
Resident Rights moderate citation May 06, 2025
Corrected

Administration moderate citation Jan 16, 2025
Corrected

Infection Control moderate citation Jan 16, 2025
Corrected

Nutrition moderate citation Jan 16, 2025
Corrected

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 196
Employees 118
Contractors 78
Staff to resident ratio 1.94 : 1
7% more staff per resident than California average
California average ratio: 1.81 : 1 California average ratio: 1.81 : 1See full California ranking
Avg staff/day 65
Average shift 7.2 hours
6% worse than California average
California average: 7.7 hours California average shift: 7.7 hoursSee full California ranking
Total staff hours (quarter) 43,304

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info 15 total: 8 full-time employees and 7 contractors. 15
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.4 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info 57 total: 26 full-time employees and 31 contractors. 57
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.7 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info 81 total: 68 full-time employees and 13 contractors. 81
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.4 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

8.6%

3,712 contractor hours this quarter

Licensed Practical Nurse: 31 Certified Nursing Assistant: 13 Registered Nurse: 7 Physical Therapy Aide: 6 Speech Language Pathologist: 6 Respiratory Therapy Technician: 3 Other Physician: 3 Physical Therapy Assistant: 3 Qualified Social Worker: 3 Medical Director: 1 Occupational Therapy Aide: 1 Occupational Therapy Assistant: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant68138122,82492100%7.4
Licensed Practical Nurse2631578,40792100%7.7
RN Director of Nursing5052,6708390%8.7
Registered Nurse87152,28892100%7.4
Other Dietary Services Staff7072,09392100%7.6
Physical Therapy Aide0661,2437480%5.7
Speech Language Pathologist0661,0888289%5.8
Dental Services Staff2029106470%8.2
Administrator1015286672%8
Nurse Practitioner1015206571%8
Physical Therapy Assistant0332056672%3.1
Occupational Therapy Aide0112023134%6.5
Respiratory Therapy Technician0331745257%3.2
Other Physician033594043%1.3
Qualified Social Worker033342426%1.4
Occupational Therapy Assistant0113267%5.3
Medical Director011261314%2
81 Certified Nursing Assistant
% of Days 100%
57 Licensed Practical Nurse
% of Days 100%
5 RN Director of Nursing
% of Days 90%
15 Registered Nurse
% of Days 100%
7 Other Dietary Services Staff
% of Days 100%
6 Physical Therapy Aide
% of Days 80%
6 Speech Language Pathologist
% of Days 89%
2 Dental Services Staff
% of Days 70%
1 Administrator
% of Days 72%
1 Nurse Practitioner
% of Days 71%
3 Physical Therapy Assistant
% of Days 72%
1 Occupational Therapy Aide
% of Days 34%
3 Respiratory Therapy Technician
% of Days 57%
3 Other Physician
% of Days 43%
3 Qualified Social Worker
% of Days 26%
1 Occupational Therapy Assistant
% of Days 7%
1 Medical Director
% of Days 14%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 10.1
53% worse than California average

California average: 6.6

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 13.8
21% worse than California average

California average: 11.3

Long-stay resident measures
Significantly above average California avg: 4.2 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 12.6%
14% worse than California average

California average: 11.1%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 23.7%
98% worse than California average

California average: 12.0%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 5.0%
56% better than California average

California average: 11.3%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 1.4%
15% better than California average

California average: 1.7%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 5.9%
18% worse than California average

California average: 5.0%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 1.1%
12% better than California average

California average: 1.2%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 7.1%
69% worse than California average

California average: 4.2%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 1.2%
82% better than California average

California average: 6.7%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 4.3%
57% better than California average

California average: 10.1%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
In line with California average

California average: 98.5%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
In line with California average

California average: 98.2%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 1.71
24% better than California average

California average: 2.25

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 1.83
15% worse than California average

California average: 1.59

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
6% better than California average

California average: 94.0%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.6%
61% better than California average

California average: 1.5%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 99.2%
6% better than California average

California average: 93.2%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 60.4%
19% better than California average

California average: 50.6%

Breakdown by payment type

Medicare

10% of new residents, usually for short-term rehab.

Typical stay 29 days

Private pay

87% of new residents, often for short stays.

Typical stay 2 - 3 months

Medicaid

3% of new residents, often for long-term daily care.

Typical stay 10 - 11 months

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 101
Medicare
5
5% of residents
Medicaid
11
10.9% of residents
Private pay or other
85
84.2% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

For-profit
Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$12.3M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$337.3K
For-profit Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$12.3M Rank #241 / 355Revenue — State benchmarkedThis home is ranked 241st out of 355 homes in California. Shows this facility's annual revenue compared to the California average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$337.3K
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$343.7K
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #235 / 355Payroll — State benchmarkedThis home is ranked 235th out of 355 homes in California. Shows total annual staff payroll benchmarked to the California average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$6.3M 51% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #150 / 355Payroll % — State benchmarkedThis home is ranked 150th out of 355 homes in California. Shows payroll as a percentage of revenue versus the California average. Well-run California facilities typically land around 56–67% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$6.3M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$12.6M

What does this home offer?

Housing options icon
Housing options icon

Housing Options: Private / Semi-Private Rooms

Building type icon
Building type icon

Building Type: Single-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Parking Available icon

Parking Available

Dining services icon
Dining services icon

Three Meals Per Day

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Most new residents arrive under private pay (87% of admissions), and a typical private pay stay runs around 2 - 3 months.

Admissions
462 total

Coverage residents most often arrive under.

Medicare 10%
Private pay 87%
Medicaid 3%
Discharges
456 total

Coverage residents most often leave under.

Medicare 8%
Private pay 87%
Medicaid 5%

Places of interest near Heritage Gardens

Address 0.6 miles from city center Info Estimated distance in miles from Loma Linda's city center to Heritage Gardens's address, calculated via Google Maps.

Calculate Travel Distance to Heritage Gardens

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Compare Nursing Homes around Loma Linda

The information below is reported by the California Department of Social Services and Department of Public Health.

2 facilities compared · CMS & CA Dept. of Health data

Loma Linda Post Acute
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CA AVG 103
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79.7%
Facility 79.7%
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-6%
3.85
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-9%-9%
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90
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29
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CA AVG 50.2
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3.2
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CA AVG 4.6
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-51-
39
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Chancellor Health Care Inc
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50.4%
Facility 50.4%
CA AVG 45.2%
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55299
Heritage Gardens
NH
AL
HC
IL
NC
RC
Loma Linda
64
Facility 64
CA AVG 103
Rank #1051 / 1657
85.9%
Facility 85.9%
CA AVG 84.7%
Rank #437 / 1537
+1%
4.44
Facility 4.44
CA AVG 4.22
Rank #105 / 354
-14%+5%
$0
Facility $0
CA AVG $56.5k
Rank #1 / 362
71
Facility 71
CA AVG 81
Rank #1079 / 1401
45
Facility 45
CA AVG 50.2
Rank #204 / 361
3.8
Facility 3.8
CA AVG 4.6
Rank #152 / 361
155A+
47
Facility 47
CA AVG 57
Rank #1422 / 2092
Cotton Family Revocable Trust
$12.3M
Facility $12.3M
CA AVG $17.0M
Rank #241 / 355
$6.3M
Facility $6.3M
CA AVG $7.0M
Rank #235 / 355
51%
Facility 51%
CA AVG 45.2%
Rank #150 / 355
55183

Financial Assistance for
Nursing Home in California

Heritage Gardens is located in Loma Linda, California.
Here are the financial assistance programs available to residents in California.

Get Financial aid guidance

Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+
General California resident, Medi-Cal eligible, nursing home risk.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
CA

County-managed; waitlists possible.

Benefits
In-home support (4-6 hours/day) Respite care (14 days/year) Meals (~$6/meal) Transportation (8 trips/month) Care management

In-Home Supportive Services (IHSS)

California IHSS

Age 65+
General California resident, Medicaid-eligible or low-income.
Income Limits ~$1,732/month individual, Medi-Cal threshold
Asset Limits $2,000 individual
CA

Can hire family as caregivers.

Benefits
Personal care (up to 283 hours/month) Homemaker services Respite (varies)

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+
General California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 38 counties; waitlists common.

Benefits
Case management Respite care (up to 10 days/year) Minor home mods (avg. $500) Adult day care (~$50/day)

Property Tax Postponement Program (PTP)

CA PTP

Age 62+
General California resident, own and live in home, 40% equity.
Income Limits (2025) ~$51,500/year household, adjusted annually
Asset Limits Equity-based; no strict asset cap.
CA

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Benefits
Property tax deferral (avg. $1,000-$3,000/year, varies by county)

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled
General California resident, Medi-Cal-eligible, nursing home-eligible.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

Benefits
Personal care in ALFs (5-7 hours/day) Medication management Social services

California CARES Program

CA CARES

Age
General Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.
Asset Limits Not applicable; need-based.
CA

High demand in urban areas; complements IHSS respite.

Benefits
Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

Frequently Asked Questions about Heritage Gardens

Who is the owner of Heritage Gardens?

The legal owner and operator of Heritage Gardens is Heritage Health Care Inc.

Is Heritage Gardens in a walkable area?

Heritage Gardens has a walk score of 47. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the occupancy rate at Heritage Gardens?

Heritage Gardens's occupancy is 86%.

Does Heritage Gardens operate as a for-profit or non-profit?

Heritage Gardens is registered as a for-profit in CA.

Who is the administrator of Heritage Gardens?

Jessica J. Ramos is the administrator of Heritage Gardens.

How many beds does Heritage Gardens have?

Heritage Gardens has 64 beds.

Has Heritage Gardens had any recent citations?

Heritage Gardens has had 8 recently reported citations.

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