Heritage Manor of Baton Rouge

Heritage Manor of Baton Rouge is an Assisted Living Home in Louisiana

Heritage Manor of Baton… is an Assisted Living Home in Louisiana

Heritage Manor of Baton Rouge

9301 Oxford Pl Dr, Baton Rouge, LA 70809 View Map

Heritage Manor of Baton Rouge is an Assisted Living Home in Louisiana

Heritage Manor of Baton… is an Assisted Living Home in Louisiana

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Overview of Heritage Manor of Baton Rouge

Nestled in the charming neighborhood of Baton Rouge, LA, Heritage Manor of Baton Rouge is a reliable senior care provider, offering an array of clinical services, including skilled nursing, wound care, long-term care, memory care, and hospice care. Designed to accommodate residents who need support with their recovery or looking to maintain their optimal functionality, the community provides a reliable care team that carefully monitors residents’ unique care plans.

The community’s team of professionals collaborates closely with residents and their personal physician in treating or managing their conditions effectively, making sure their wishes and preferences are considered. In addition to extensive rehabilitation services, residents are offered a wide variety of activities that keep them active and entertained. Here, residents are offered more than excellent care services but also a warm and encouraging environment that fosters quick recovery.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 4.08/day Louisiana avg: 4.14/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
1/5
Louisiana avg: 2.4/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
1/5
Louisiana avg: 2.8/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
2/5
Louisiana avg: 2.4/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
2/5
Louisiana avg: 2.0/5

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 160

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Louisiana average
Occupancy rate 78%
Residents per day (avg) 116
Occupancy rate
78%
Residents per day (avg)
116

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Might be optimal for
Post-acute recovery Temporary care Transitional stays

Breakdown by payment type

Medicare

15% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

77% of new residents, often for short stays.

Typical stay 2 - 3 months

Medicaid

8% of new residents, often for long-term daily care.

Typical stay 7 years

Finances and operations

Proprietary home
Other
Home revenue
$9.3M
Profit
$840.9K
Proprietary home Other
Home revenue
$9,261,401.00
Profit
$840,855.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.5M
48.6% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$3.9M
Total costs $8.4M
Walk Score
Walk Score: 22 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Nicholas Castell, Administrator

Staff Composition

Total Employees
100
Full-Time Employees
100

What does this home offer?

Accepts Medicaid icon
Accepts Medicaid icon

Accept Medicaid: Yes

Total residents icon
Total residents icon

Total Residents: 160

Housing options icon
Housing options icon

Housing Options: Private / Semi-Private Rooms

Building type icon
Building type icon

Building Type: Single-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at Heritage Manor of Baton Rouge

Memory Care Hospice Care Skilled Nursing
Contact Heritage Manor of Baton Rouge

Compare Assisted Living around East Baton Rouge Parish

The information below is reported by the Louisiana Department of Health, Health Standards Section.
Heritage Manor of Baton Rouge
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

HC

Hospice Care

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Baton Rouge
144
No
A+
22
CASTEEL, NICHOLAS
78.0%
$9,198,541.00
$4,501,835.00
48.9%
115.80
1/5
4.0805
1/5
2/5
2/5
4
36
6
-50%
-2%
+9%
Private / Semi-Private Rooms
The Claiborne at Shoe Creek
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Central
100
No
A+
31
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Suite / Alcove / 1 Bed / 2 Bed
Oakwood Village
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Zachary
78
Yes
A+
27
-
90.5%
$13,460,116.00
$5,602,950.00
41.6%
105.70
2/5
3.6536
2/5
2/5
2/5
-
-
-
-
-12%
+26%
Studio / 1 Bed
Senior Residences of Central
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

Baton Rouge
-
No
-
38
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Private / Semi-Private Rooms
Southside Gardens
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

Baton Rouge (Highlands/Perkins)
-
Yes
A+
67
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Private / Semi-Private Rooms

Places of interest near Heritage Manor of Baton Rouge

Address 15.6 miles from city center

Address 9301 Oxford Pl Dr, Baton Rouge, LA 70809

Calculate Travel Distance to Heritage Manor of Baton Rouge

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Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

259
Total Staff
125
Employees
134
Contractors
41,360
Total Hours (Quarter)
56
Avg Staff/Day
8.1
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse68.1 No
Licensed Practical Nurse628.4 Yes
Certified Nursing Assistant1618.3 Yes
Staff by Category
Administration
2 staff
7.7hs shift avg
Nursing Staff
229 staff
8.3hs shift avg
Physicians & Practitioners
2 staff
7.9hs shift avg
Therapy Services
22 staff
4.6hs shift avg
Activities & Recreation
2 staff
6.6hs shift avg
Social Services
2 staff
7.3hs shift avg
Dietary Services
0 staff
0hs shift avg
Other Services
0 staff
0hs shift avg
Contractor Analysis
10.1%
of total hours from contractors
4,183 contractor hours this quarter
Qualified Social Worker: 2 Certified Nursing Assistant: 76 Licensed Practical Nurse: 30 Speech Language Pathologist: 12 Clinical Nurse Specialist: 1 Physical Therapy Assistant: 4 Physical Therapy Aide: 2 Occupational Therapy Assistant: 1 Respiratory Therapy Technician: 3 Therapeutic Recreation Specialist: 2 Medical Director: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant857616125,27891100%8.3
Licensed Practical Nurse32306211,13491100%8.4
Registered Nurse6061,81991100%8.1
Qualified Social Worker0225066976%7.3
Nurse Practitioner1014645864%8
Speech Language Pathologist012124616774%4.6
Administrator1014405560%8
Physical Therapy Aide0224246571%6.3
Therapeutic Recreation Specialist0223635560%6.6
Respiratory Therapy Technician0331864448%4.1
Physical Therapy Assistant0441584044%3.6
Clinical Nurse Specialist011911213%7.5
Occupational Therapy Assistant011221618%1.3
Medical Director0111644%4

Health Inspection History

Total Health inspections 11
69% above Louisiana average
Louisiana average: 6.5

Last Health inspection on Mar 2025

Total Health citations 36
40% above Louisiana average
Louisiana average: 25.7

3.27 citations per inspection (avg)

Citations origin

Citations can result from standard inspections or complaint-based investigations.

Standard inspections 17 citations
Complaint investigations 19 citations
Breakdown of citations
Critical Health citations 6
445% above Louisiana average
Louisiana average: 1.1
Serious Health citations 0
100% below Louisiana average
Louisiana average: 0.5
Moderate Health citations 28

Minor Health citations 2
Citations history (last 3 years)
Infection Control moderate citation Mar 19, 2025
Corrected

Abuse/Neglect critical citation Feb 21, 2025
Corrected

Administration critical citation Feb 21, 2025
Corrected

Environmental moderate citation Feb 21, 2025
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit LLC
Part of: ACT Investments,LLC Medico,LLC
Resident Census by Payment Source
116 Total Residents
Medicare 2 (1.7%)
Medicaid 97 (83.6%)
Private Pay/Other 17 (14.7%)
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score 13.6
16% worse than Louisiana average
Louisiana average: 11.7
Functional decline score 25.8
27% worse than Louisiana average
Louisiana average: 20.4
Long-Stay Resident Measures
Daily care & independence

Need for Help with Daily Activities Increased 23.8%
16% above Louisiana average.

Walking Ability Worsened 31.8%
35% above Louisiana average.

Low Risk Long-Stay Residents with Bowel/Bladder Incontinence 21.9%
28% above Louisiana average.
Safety & clinical stability

Falls with Major Injury 3.6%
4% above Louisiana average.

High Risk Residents with Pressure Ulcers 5.9%
7% below Louisiana average.

Urinary Tract Infection 1.1%
58% below Louisiana average.
Emotional & behavioral wellbeing

Depressive Symptoms 0.0%
100% below Louisiana average.

Antipsychotic Use 21.2%
4% above Louisiana average.
Preventive care

Pneumococcal Vaccine 99.3%
8% above Louisiana average.

Influenza Vaccine 99.1%
4% above Louisiana average.
Nutrition & physical health

Lost Too Much Weight 2.6%
50% below Louisiana average.
Short-stay resident measures
Pneumococcal Vaccine 96.9%

18% better than Louisiana average
Antipsychotic medication increase 0.6%

82% better than Louisiana average
Influenza Vaccine 91.7%

20% better than Louisiana average

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $62K
This home paid 40% less in fines than the state average.
Louisiana average: $103K
Number of Fines 4
This home received 97% more fines than the state average.
Louisiana average: 2.0
Payment Denials 0
This home had 100% fewer payment denials than the state average.
Louisiana average: 0.3
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Feb 21, 2025
$28K
Civil Money Penalty Oct 18, 2023
$15K
Civil Money Penalty Oct 18, 2023
$15K
Civil Money Penalty Jul 27, 2023
$5K

Last updated: Jan 2026

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

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Financial Aid for Louisiana Seniors

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Community Choices Waiver

Louisiana Medicaid Community Choices

Age 65+ or 21+ with disability, Louisiana resident, Medicaid- eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

High demand in urban areas.

Louisiana Elderly and Disabled Adults Program

LA EDA Program

Age 60+, Louisiana resident, at risk of nursing home.

~$1,800/month (varies).

$5,000 (individual).

Limited funding; rural focus.

Long Term-Personal Care Services (LT-PCS)

Louisiana Medicaid Long Term-Personal Care Services

Age 65+ or disabled, Louisiana resident, Medicaid-eligible, needs ADL assistance.

$943/month (individual), $1,415/month (couple).

$2,000 (individual), $3,000 (couple).

Medically Needy Spend-Down option available.

Program of All-Inclusive Care for the Elderly (PACE)

Louisiana PACE

Age 55+, Louisiana resident, Medicare/Medicaid-eligible, nursing home-level care need, safe community living possible.

No strict limit; Medicaid portion $2,901/month max.

$2,000 (individual) for Medicaid; none for Medicare-only.

Limited centers (e.g., Baton Rouge, Lafayette).

Adult Day Health Care (ADHC) Waiver

Louisiana Medicaid Adult Day Health Care Waiver

Age 65+ or 22-64 with disabilities, Louisiana resident, Medicaid-eligible, nursing home-level care need.

$2,901/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Includes transitional support from nursing homes.

Aged, Blind, and Disabled (ABD) Medicaid

Louisiana Medicaid Aged, Blind, and Disabled Program

Age 65+, blind, or disabled, Louisiana resident, Medicaid-eligible.

$943/month (individual), $1,415/month (couple).

$2,000 (individual), $3,000 (couple).

Medically Needy Spend-Down available.

Louisiana Elderly Protective Services (EPS)

Louisiana Governor’s Office of Elderly Affairs - Elderly Protective Services

Age 60+, Louisiana resident, experiencing abuse/neglect/exploitation.

No strict limit; prioritizes low-income.

None specified.

Focus on urban and rural elder abuse cases.

Senior Rx Program

Louisiana Senior Rx (Prescription Assistance)

Age 65+, Louisiana resident, no/low prescription coverage.

Varies by linked program; ~$30,000/year suggested.

None specified.

Bridges gaps in Medicare Part D coverage.

Veterans Aid and Attendance (A&A) Benefit

Louisiana VA Aid and Attendance (Federal/State Coordination)

Wartime veteran or spouse, age 65+ or disabled, needs ADL help, Louisiana resident.

Net income minus medical expenses < $1,984/month (individual with A&A).

~$155,356 (2025 net worth limit).

High veteran population in rural areas.

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