Heritage Manor of Baton Rouge

Heritage Manor of Baton Rouge is an Assisted Living Home in Louisiana

Heritage Manor of Baton… is an Assisted Living Home in Louisiana

Heritage Manor of Baton Rouge

9301 Oxford Pl Dr, Baton Rouge, LA 70809 View Map

Heritage Manor of Baton Rouge is an Assisted Living Home in Louisiana

Heritage Manor of Baton… is an Assisted Living Home in Louisiana

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Overview of Heritage Manor of Baton Rouge

Nestled in the charming neighborhood of Baton Rouge, LA, Heritage Manor of Baton Rouge is a reliable senior care provider, offering an array of clinical services, including skilled nursing, wound care, long-term care, memory care, and hospice care. Designed to accommodate residents who need support with their recovery or looking to maintain their optimal functionality, the community provides a reliable care team that carefully monitors residents’ unique care plans.

The community’s team of professionals collaborates closely with residents and their personal physician in treating or managing their conditions effectively, making sure their wishes and preferences are considered. In addition to extensive rehabilitation services, residents are offered a wide variety of activities that keep them active and entertained. Here, residents are offered more than excellent care services but also a warm and encouraging environment that fosters quick recovery.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 4.08/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
1/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
1/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
2/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
2/5

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 160

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Louisiana average
Occupancy rate 78%
Residents per day (avg) 116
Occupancy rate
78%
Residents per day (avg)
116

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Might be optimal for
Post-acute recovery Temporary care Transitional stays

Breakdown by payment type

Medicare

15% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

77% of new residents, often for short stays.

Typical stay 2 - 3 months

Medicaid

8% of new residents, often for long-term daily care.

Typical stay 7 years

Finances and operations

Proprietary home
Other
Home revenue
$9.3M
Profit
$840.9K
Proprietary home Other
Home revenue
$9,261,401.00
Profit
$840,855.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.5M
48.6% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$3.9M
Total costs $8.4M
Walk Score
Walk Score: 22 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Nicholas Castell, Administrator

Staff Composition

Total Employees
100
Full-Time Employees
100

What does this home offer?

Accepts Medicaid icon
Check icon

Accept Medicaid: Yes

Total residents icon
Check icon

Total Residents: 160

Housing options icon
Check icon

Housing Options: Private / Semi-Private Rooms

Building type icon
Check icon

Building Type: Single-story

Transportation services icon
Check icon

Transportation Services

Fitness and recreation icon
Check icon

Fitness and Recreation

Types of Care at Heritage Manor of Baton Rouge

Memory Care Hospice Care Skilled Nursing
Contact Heritage Manor of Baton Rouge

Comparison Chart

The information below is reported by the Louisiana Department of Health, Health Standards Section.
Compare Assisted Living around East Baton Rouge Parish
Heritage Manor of Baton Rouge
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

HC

Hospice Care

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Baton Rouge
144
No
A+
22
CASTEEL, NICHOLAS
78.0%
$9,198,541.00
$4,501,835.00
48.9%
115.80
1/5
4.0805
1/5
2/5
2/5
4
Private / Semi-Private Rooms
The Claiborne at Shoe Creek
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Central
100
No
A+
31
-
-
-
-
-
-
-
-
-
-
-
-
Suite / Alcove / 1 Bed / 2 Bed
Oakwood Village
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Zachary
78
Yes
A+
27
-
90.5%
$13,460,116.00
$5,602,950.00
41.6%
105.70
2/5
3.6536
2/5
2/5
2/5
-
Studio / 1 Bed
Senior Residences of Central
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

Baton Rouge
-
No
-
38
-
-
-
-
-
-
-
-
-
-
-
-
Private / Semi-Private Rooms
Southside Gardens
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

Baton Rouge
-
Yes
A+
67
-
-
-
-
-
-
-
-
-
-
-
-
Private / Semi-Private Rooms

Places of interest near Heritage Manor of Baton Rouge

Address 15.6 miles from city center

Address 9301 Oxford Pl Dr, Baton Rouge, LA 70809

Calculate Travel Distance to Heritage Manor of Baton Rouge

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

259
Total Staff
125
Employees
134
Contractors
41,360
Total Hours (Quarter)
56
Avg Staff/Day
8.1
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse68.1 No
Licensed Practical Nurse628.4 Yes
Certified Nursing Assistant1618.3 Yes
Staff by Category
Administration
2 staff
7.7hs shift avg
Nursing Staff
229 staff
8.3hs shift avg
Physicians & Practitioners
2 staff
7.9hs shift avg
Therapy Services
22 staff
4.6hs shift avg
Activities & Recreation
2 staff
6.6hs shift avg
Social Services
2 staff
7.3hs shift avg
Dietary Services
0 staff
0hs shift avg
Other Services
0 staff
0hs shift avg
Contractor Analysis
10.1%
of total hours from contractors
4,183 contractor hours this quarter
Qualified Social Worker: 2 Certified Nursing Assistant: 76 Licensed Practical Nurse: 30 Speech Language Pathologist: 12 Clinical Nurse Specialist: 1 Physical Therapy Assistant: 4 Physical Therapy Aide: 2 Occupational Therapy Assistant: 1 Respiratory Therapy Technician: 3 Therapeutic Recreation Specialist: 2 Medical Director: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant857616125,27891100%8.3
Licensed Practical Nurse32306211,13491100%8.4
Registered Nurse6061,81991100%8.1
Qualified Social Worker0225066976%7.3
Nurse Practitioner1014645864%8
Speech Language Pathologist012124616774%4.6
Administrator1014405560%8
Physical Therapy Aide0224246571%6.3
Therapeutic Recreation Specialist0223635560%6.6
Respiratory Therapy Technician0331864448%4.1
Physical Therapy Assistant0441584044%3.6
Clinical Nurse Specialist011911213%7.5
Occupational Therapy Assistant011221618%1.3
Medical Director0111644%4

Health Inspection History

Source: CMS Health Citations (Dec 2022 – Mar 2025)

11
Inspections
36
Total Citations
6
Critical (J-L)
0
Serious (G-I)
3.27
Citations/Inspection
Mar 2025
Last Inspection
Citation Severity Distribution
Minor (A-C)
2
Moderate (D-F)
28
Serious (G-I)
0
Critical (J-L)
6
What do these levels mean?
Top Deficiency Categories
Abuse, Neglect & Exploitation
6
17% of total
Infection Control
4
11% of total
Resident Rights
4
11% of total
Quality of Life & Care
4
11% of total
Pharmacy Services
4
11% of total
Administration
2
6% of total
Citation Sources
Standard Inspections 17
Complaint Investigations 19
State Comparison (LA)
Citations
36
Louisiana average: 25.7
Critical Citations
6
Louisiana average: 1.1
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Mar 19, 2025 D Infection ControlF0880 Corrected
Feb 21, 2025 J Abuse/NeglectF0609 Corrected
Feb 21, 2025 J AdministrationF0835 Corrected
Feb 21, 2025 E EnvironmentalF0921 Corrected
Feb 21, 2025 J Quality of CareF0689 Corrected
Feb 21, 2025 E Care PlanningF0641 Corrected
Feb 21, 2025 J Care PlanningF0656 Corrected
Dec 11, 2024 D Infection ControlF0880 Corrected
Dec 11, 2024 E PharmacyF0759 Corrected
Dec 11, 2024 D PharmacyF0761 Corrected
Dec 11, 2024 E Quality of CareF0699 Corrected
Dec 11, 2024 E Care PlanningF0644 Corrected
Oct 30, 2024 D Abuse/NeglectF0600 Corrected
Sep 10, 2024 D Care PlanningF0640 Corrected
Sep 10, 2024 D Resident RightsF0622 Corrected
Sep 10, 2024 D Resident RightsF0623 Corrected
Aug 02, 2024 D Infection ControlF0880 Corrected
Aug 02, 2024 C Nursing ServicesF0732 Corrected
Aug 02, 2024 D Care PlanningF0656 Corrected
Nov 08, 2023 C AdministrationF0851 Corrected
Nov 08, 2023 D Infection ControlF0880 Corrected
Nov 08, 2023 E NutritionF0812 Corrected
Nov 08, 2023 D PharmacyF0761 Corrected
Nov 08, 2023 E Care PlanningF0644 Corrected
Oct 18, 2023 J Abuse/NeglectF0600 Corrected
Oct 18, 2023 J Abuse/NeglectF0609 Corrected
Aug 29, 2023 D Abuse/NeglectF0600 Corrected
Aug 29, 2023 D Abuse/NeglectF0609 Corrected
Jul 27, 2023 E Care PlanningF0658 Corrected
Dec 19, 2022 E PharmacyF0755 Corrected
Dec 19, 2022 D Quality of CareF0677 Corrected
Dec 19, 2022 E Quality of CareF0695 Corrected
Dec 19, 2022 D Care PlanningF0656 Corrected
Dec 19, 2022 D Care PlanningF0657 Corrected
Dec 19, 2022 E Resident RightsF0550 Corrected
Dec 19, 2022 D Resident RightsF0585 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit LLC
Part of: ACT Investments,LLC Medico,LLC
Resident Census by Payment Source
116 Total Residents
Medicare 2 (1.7%)
Medicaid 97 (83.6%)
Private Pay/Other 17 (14.7%)
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality Measures

CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.

Source: CMS Nursing Home Compare (Data as of Jan 2026)

High-Risk Clinical Events
13.6 Score
16% worse than avg Louisiana avg: 11.7

Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline

Functional Decline
25.8 Score
27% worse than avg Louisiana avg: 20.4

Composite score based on ADL decline, walking ability decline, and incontinence

Long-Stay Resident Measures

Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.

Need for Help with Daily Activities Increased
23.8%
Lost Too Much Weight
2.6%
Urinary Tract Infection
1.1%
Depressive Symptoms
0.0%
Falls with Major Injury
3.6%
Pneumococcal Vaccine
99.3%
Antipsychotic Use
21.2%
Walking Ability Worsened
31.8%
Influenza Vaccine
99.1%
High Risk Residents with Pressure Ulcers
5.9%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
21.9%
Short-Stay Resident Measures

Measures for residents who stay 100 days or less (typically rehabilitation patients).

Pneumococcal Vaccine
96.9% 18% better than avg Louisiana: 82.5%
Short-Stay Residents Who Received a New Antipsychotic Medication
0.6% 82% better than avg Louisiana: 3.1%
Influenza Vaccine
91.7% 20% better than avg Louisiana: 76.2%

Penalties & Fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total Fines $62K Louisiana avg: $103K 40% better than avg
Number of Fines 4 Louisiana avg: 2.0
Compared to Louisiana Average Facility: $62K | Louisiana Avg: $103K
Penalty History

Showing all 4 penalties (Jul 2023 - Feb 2025)

Feb 21, 2025 Civil Money Penalty
$28K
Oct 18, 2023 Civil Money Penalty
$15K
Oct 18, 2023 Civil Money Penalty
$15K
Jul 27, 2023 Civil Money Penalty
$5K

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Claim What’s Yours: Financial Aid for Louisiana Seniors

Program
State Program Name
Eligibility
Benefits
Community Choices Waiver
Louisiana Medicaid Community Choices
  • General: Age 65+ or 21+ with disability, Louisiana resident, Medicaid- eligible, nursing home-level care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • LA Specifics: High demand in urban areas.
  • Services: In-home care (5-7 hours/day), respite (240 hours/year), home modifications, transitional support.
Louisiana Elderly and Disabled Adults Program
LA EDA Program
  • General: Age 60+, Louisiana resident, at risk of nursing home.
  • Income Limits: ~$1,800/month (varies).
  • Asset Limits: $5,000 (individual).
  • LA Specifics: Limited funding; rural focus.
  • Services: In-home care (3-5 hours/week), respite (up to 10 days/year), transportation (~5 trips/month).
Long Term-Personal Care Services (LT-PCS)
Louisiana Medicaid Long Term-Personal Care Services
  • General: Age 65+ or disabled, Louisiana resident, Medicaid-eligible, needs ADL assistance.
  • Income Limits (2025): $943/month (individual), $1,415/month (couple).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • LA Specifics: Medically Needy Spend-Down option available.
  • Services: ADL/IADL assistance (20-32 hours/week, varies by need).
Program of All-Inclusive Care for the Elderly (PACE)
Louisiana PACE
  • General: Age 55+, Louisiana resident, Medicare/Medicaid-eligible, nursing home-level care need, safe community living possible.
  • Income Limits (2025): No strict limit; Medicaid portion $2,901/month max.
  • Asset Limits: $2,000 (individual) for Medicaid; none for Medicare-only.
  • LA Specifics: Limited centers (e.g., Baton Rouge, Lafayette).
  • Services: Adult day care, medical care, personal care, transportation, drugs, respite.
Adult Day Health Care (ADHC) Waiver
Louisiana Medicaid Adult Day Health Care Waiver
  • General: Age 65+ or 22-64 with disabilities, Louisiana resident, Medicaid-eligible, nursing home-level care need.
  • Income Limits (2025): $2,901/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • LA Specifics: Includes transitional support from nursing homes.
  • Services: Adult day care (up to 8 hours/day, 5 days/week), personal care, respite, transitional aid.
Aged, Blind, and Disabled (ABD) Medicaid
Louisiana Medicaid Aged, Blind, and Disabled Program
  • General: Age 65+, blind, or disabled, Louisiana resident, Medicaid-eligible.
  • Income Limits (2025): $943/month (individual), $1,415/month (couple).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • LA Specifics: Medically Needy Spend-Down available.
  • Services: Personal care, adult day care, limited in-home supports.
Louisiana Elderly Protective Services (EPS)
Louisiana Governor’s Office of Elderly Affairs - Elderly Protective Services
Official government program page
  • General: Age 60+, Louisiana resident, experiencing abuse/neglect/exploitation.
  • Income Limits (2025): No strict limit; prioritizes low-income.
  • Asset Limits: None specified.
  • LA Specifics: Focus on urban and rural elder abuse cases.
  • Services: Emergency care, temporary housing, legal aid, care coordination (varies by case).
Senior Rx Program
Louisiana Senior Rx (Prescription Assistance)
  • General: Age 65+, Louisiana resident, no/low prescription coverage.
  • Income Limits (2025): Varies by linked program; ~$30,000/year suggested.
  • Asset Limits: None specified.
  • LA Specifics: Bridges gaps in Medicare Part D coverage.
  • Services: Prescription cost reduction (up to 50% discounts), application assistance.
Veterans Aid and Attendance (A&A) Benefit
Louisiana VA Aid and Attendance (Federal/State Coordination)
  • General: Wartime veteran or spouse, age 65+ or disabled, needs ADL help, Louisiana resident.
  • Income Limits (2025): Net income minus medical expenses < $1,984/month (individual with A&A).
  • Asset Limits: ~$155,356 (2025 net worth limit).
  • LA Specifics: High veteran population in rural areas.
  • Services: Cash benefit ($1,478-$2,471/month individual, varies by status) for care costs.

Claim What’s Yours Financial Aid for Louisiana Seniors

Louisiana Medicaid Community Choices

Community Choices Waiver

Requirements:
  • General:
    Age 65+ or 21+ with disability, Louisiana resident, Medicaid- eligible, nursing home-level care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • LA Specifics:
    High demand in urban areas.
Benefits without Contact:
  • Services: In-home care (5-7 hours/day), respite (240 hours/year), home modifications, transitional support.
LA EDA Program

Louisiana Elderly and Disabled Adults Program

Requirements:
  • General:
    Age 60+, Louisiana resident, at risk of nursing home.
  • Income Limits:
    ~$1,800/month (varies).
  • Asset Limits:
    $5,000 (individual).
  • LA Specifics:
    Limited funding; rural focus.
Benefits without Contact:
  • Services: In-home care (3-5 hours/week), respite (up to 10 days/year), transportation (~5 trips/month).
Louisiana Medicaid Long Term-Personal Care Services

Long Term-Personal Care Services (LT-PCS)

Requirements:
  • General:
    Age 65+ or disabled, Louisiana resident, Medicaid-eligible, needs ADL assistance.
  • Income Limits (2025):
    $943/month (individual), $1,415/month (couple).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • LA Specifics:
    Medically Needy Spend-Down option available.
Benefits without Contact:
  • Services: ADL/IADL assistance (20-32 hours/week, varies by need).
Louisiana PACE

Program of All-Inclusive Care for the Elderly (PACE)

Requirements:
  • General:
    Age 55+, Louisiana resident, Medicare/Medicaid-eligible, nursing home-level care need, safe community living possible.
  • Income Limits (2025):
    No strict limit; Medicaid portion $2,901/month max.
  • Asset Limits:
    $2,000 (individual) for Medicaid; none for Medicare-only.
  • LA Specifics:
    Limited centers (e.g., Baton Rouge, Lafayette).
Benefits without Contact:
  • Services: Adult day care, medical care, personal care, transportation, drugs, respite.
Louisiana Medicaid Adult Day Health Care Waiver

Adult Day Health Care (ADHC) Waiver

Requirements:
  • General:
    Age 65+ or 22-64 with disabilities, Louisiana resident, Medicaid-eligible, nursing home-level care need.
  • Income Limits (2025):
    $2,901/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • LA Specifics:
    Includes transitional support from nursing homes.
Benefits without Contact:
  • Services: Adult day care (up to 8 hours/day, 5 days/week), personal care, respite, transitional aid.
Louisiana Medicaid Aged, Blind, and Disabled Program

Aged, Blind, and Disabled (ABD) Medicaid

Requirements:
  • General:
    Age 65+, blind, or disabled, Louisiana resident, Medicaid-eligible.
  • Income Limits (2025):
    $943/month (individual), $1,415/month (couple).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • LA Specifics:
    Medically Needy Spend-Down available.
Benefits without Contact:
  • Services: Personal care, adult day care, limited in-home supports.
Louisiana Governor’s Office of Elderly Affairs - Elderly Protective Services

Louisiana Elderly Protective Services (EPS)

Requirements:
  • General:
    Age 60+, Louisiana resident, experiencing abuse/neglect/exploitation.
  • Income Limits (2025):
    No strict limit; prioritizes low-income.
  • Asset Limits:
    None specified.
  • LA Specifics:
    Focus on urban and rural elder abuse cases.
Benefits without Contact:
  • Services: Emergency care, temporary housing, legal aid, care coordination (varies by case).
Louisiana Senior Rx (Prescription Assistance)

Senior Rx Program

Requirements:
  • General:
    Age 65+, Louisiana resident, no/low prescription coverage.
  • Income Limits (2025):
    Varies by linked program; ~$30,000/year suggested.
  • Asset Limits:
    None specified.
  • LA Specifics:
    Bridges gaps in Medicare Part D coverage.
Benefits without Contact:
  • Services: Prescription cost reduction (up to 50% discounts), application assistance.
Louisiana VA Aid and Attendance (Federal/State Coordination)

Veterans Aid and Attendance (A&A) Benefit

Requirements:
  • General:
    Wartime veteran or spouse, age 65+ or disabled, needs ADL help, Louisiana resident.
  • Income Limits (2025):
    Net income minus medical expenses < $1,984/month (individual with A&A).
  • Asset Limits:
    ~$155,356 (2025 net worth limit).
  • LA Specifics:
    High veteran population in rural areas.
Benefits without Contact:
  • Services: Cash benefit ($1,478-$2,471/month individual, varies by status) for care costs.
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