Total health inspections
3
Arkansas average 4.2
Last Health inspection on May 2025
Mostly long-term care residents
Most residents stay for extended periods and receive ongoing daily care.
Heritage Square Healthcare Center
Nursing Home
Heritage Square Healthcare Center
Nursing Home
Heritage Square Healthcare Center is located in Blytheville, Arkansas. It is committed to providing the highest quality Short-Term Rehabilitation, Long-Term Care, Memory Care Services, Respite Care, Hospice, and Palliative care. The center offers a wide range of services to ensure a fulfilling life for its patients.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
86
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
72.6%
Residents per day (avg)
72
Occupancy rate
72.6%
Residents per day (avg)
72
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Long-term daily care
Ongoing support needs
Breakdown by payment type
Medicare
14% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
54% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
32% of new residents, often for long-term daily care.
Typical stay
1 - 2 years
Finances and operations
Proprietary home
Corporation
Home revenue
$7.4M
Operating loss
-$56.8K
Proprietary home
Corporation
Home revenue
$7,436,707.00
Operating loss
$-56,849.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$2.9M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$4.6M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$7.5M
86-bed community
A larger shared setting that may offer more common spaces and organized community services.
About this community
Facility Type
Skilled Nursing Facility with dual certified beds (Medicaid /Medicare)
Additional licensing details
CMS Certification Number:
045366
Certification type:
XIX/XVIII
County:
Mississippi
Ownership & operating entity
Heritage Square Healthcare Center is administrated by Carnail Williams.
Owner name:
CHC Heritage Square Nursing Center, LLC
Profit status:
Limited Liability Company
Care Services
Doctor on Staff
Nursing Services
Rehabilitation Services
Respite Care
Memory Care
Licensed Nurses/CNAs
24-Hour Staffing
Short-Term Rehab
Contact Information
Fax:
870-762-1172
Programs & Activities
Specific Programs
Short-Term Rehabilitation, Long-Term Care, Memory Care Services, Respite Care, Hospice, Palliative care
Operating Hours
Monday-Friday: 8:00AM - 5:00PM; Facility Hours: Monday - Sunday: 24 hours
Compare Nursing Homes around Arkansas
The information below is reported by the Arkansas Department of Human Services, Office of Long Term Care.
Heritage Square Healthcare Center
-4%
-7%
+2%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
AR 72316-2137
86
No
WILLIAMS, CARNAIL
72.6%
$7,335,728.00
$2,927,661.00
39.9%
72.00
4.3503
1
16
1
-4%-7%+2%
Ash Flat Healthcare and Rehabilitation Center
+1%
+4%
-24%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
AR 72513
105
No
FRENCH, MISTY
54.3%
$6,285,225.00
$2,112,665.00
33.6%
52.90
4.8699
-
18
-
+1%+4%-24%
Alma Nursing and Rehab, LLC
-40%
+6%
+31%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
AR 72921
80
No
GEORGE-FORT, DEBRA
93.6%
$11,585,302.00
$3,270,741.00
28.2%
68.60
4.9641
-
10
-
-40%+6%+31%
Alcoa Pines Health and Rehabilitation
-22%
-3%
-8%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
AR 72015
120
No
EDALA, ARPANA
65.4%
$11,733,416.00
$3,690,890.00
31.5%
90.50
4.5397
2
25
1
-22%-3%-8%
Arbor Oaks Healthcare and Rehabilitation Center
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
AR 72104
94
No
-
-
-
-
-
-
-
-
-
-
-
-
Heritage Square Healthcare Center
Type of care:
SNF
AL
Community:
AR 72316-2137
Bed Count:
86
Pets Allowed:
No
Operator:
WILLIAMS, CARNAIL
CCN:
45366
Occupancy:
72.6%
Home Revenue:
$7,335,728.00
Payroll Costs:
$2,927,661.00
Payroll %:
39.9%
Avg Residents/Day:
72.00
Overall Rating:
Adj Nurse Hours:
4.3503
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
1
Citations:
16
Severe Citations:
1
RN share vs State Avg:
-4%
-4%
Staffing vs State Avg:
-7%
-7%
Occupancy vs State Avg:
+2%
+2%
Ash Flat Healthcare and Rehabilitation Center
Type of care:
SNF
AL
Community:
AR 72513
Bed Count:
105
Pets Allowed:
No
Operator:
FRENCH, MISTY
CCN:
45155
Occupancy:
54.3%
Home Revenue:
$6,285,225.00
Payroll Costs:
$2,112,665.00
Payroll %:
33.6%
Avg Residents/Day:
52.90
Overall Rating:
Adj Nurse Hours:
4.8699
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
18
RN share vs State Avg:
+1%
+1%
Staffing vs State Avg:
+4%
+4%
Occupancy vs State Avg:
-24%
-24%
Alma Nursing and Rehab, LLC
Type of care:
SNF
AL
Community:
AR 72921
Bed Count:
80
Pets Allowed:
No
Operator:
GEORGE-FORT, DEBRA
CCN:
45370
Occupancy:
93.6%
Home Revenue:
$11,585,302.00
Payroll Costs:
$3,270,741.00
Payroll %:
28.2%
Avg Residents/Day:
68.60
Overall Rating:
Adj Nurse Hours:
4.9641
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
10
RN share vs State Avg:
-40%
-40%
Staffing vs State Avg:
+6%
+6%
Occupancy vs State Avg:
+31%
+31%
Alcoa Pines Health and Rehabilitation
Type of care:
SNF
AL
Community:
AR 72015
Bed Count:
120
Pets Allowed:
No
Operator:
EDALA, ARPANA
CCN:
45408
Occupancy:
65.4%
Home Revenue:
$11,733,416.00
Payroll Costs:
$3,690,890.00
Payroll %:
31.5%
Avg Residents/Day:
90.50
Overall Rating:
Adj Nurse Hours:
4.5397
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
2
Citations:
25
Severe Citations:
1
RN share vs State Avg:
-22%
-22%
Staffing vs State Avg:
-3%
-3%
Occupancy vs State Avg:
-8%
-8%Places of interest near Heritage Square Healthcare Center
0.0 miles from city center
Blytheville, AR 72316-2137
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
95
Total Staff
78
Employees
17
Contractors
24,750
Total Hours (Quarter)
37
Avg Staff/Day
7.4
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 5 | 9.9 | No |
| Licensed Practical Nurse | 10 | 9.4 | No |
| Certified Nursing Assistant | 35 | 7.1 | No |
Staff by Category
Administration ⓘ
2 staff
7.8hs shift avg
Nursing Staff ⓘ
71 staff
7.7hs shift avg
Physicians & Practitioners ⓘ
9 staff
6.7hs shift avg
Therapy Services ⓘ
9 staff
1.9hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
3 staff
1.3hs shift avg
Dietary Services ⓘ
1 staff
7.5hs shift avg
Other Services ⓘ
0 staff
0hs shift avg
Contractor Analysis
2.5%
of total hours from contractors
622 contractor hours this quarter
Qualified Social Worker: 3
Clinical Nurse Specialist: 3
Respiratory Therapy Technician: 2
Physical Therapy Aide: 1
Nurse Practitioner: 1
Physical Therapy Assistant: 3
Occupational Therapy Aide: 1
Speech Language Pathologist: 1
Medical Director: 1
Occupational Therapy Assistant: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 35 | 0 | 35 | 10,234 | 91 | 100% | 7.1 |
| Licensed Practical Nurse | 10 | 0 | 10 | 5,019 | 91 | 100% | 9.4 |
| Nurse Aide in Training | 14 | 0 | 14 | 3,430 | 91 | 100% | 7 |
| Medication Aide/Technician | 5 | 0 | 5 | 2,290 | 91 | 100% | 8.3 |
| Registered Nurse | 5 | 0 | 5 | 769 | 58 | 64% | 9.9 |
| RN Director of Nursing | 2 | 0 | 2 | 738 | 59 | 65% | 8.3 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Clinical Nurse Specialist | 3 | 3 | 6 | 511 | 64 | 70% | 6 |
| Dietitian | 1 | 0 | 1 | 487 | 65 | 71% | 7.5 |
| Nurse Practitioner | 2 | 1 | 3 | 384 | 43 | 47% | 8.2 |
| Respiratory Therapy Technician | 0 | 2 | 2 | 94 | 40 | 44% | 2.3 |
| Physical Therapy Aide | 0 | 1 | 1 | 79 | 45 | 49% | 1.8 |
| Qualified Social Worker | 0 | 3 | 3 | 62 | 48 | 53% | 1.3 |
| Physical Therapy Assistant | 0 | 3 | 3 | 60 | 34 | 37% | 1.8 |
| Speech Language Pathologist | 0 | 1 | 1 | 57 | 40 | 44% | 1.4 |
| Occupational Therapy Aide | 0 | 1 | 1 | 16 | 8 | 9% | 2 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 5 | 1 | 1% | 5 |
| Medical Director | 0 | 1 | 1 | 2 | 2 | 2% | 1.1 |
Health Inspection History
Inspections
Total health citations
16
Citations per inspection
5.33
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
15 of 16 citations resulted from standard inspections; and 1 of 16 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
1
1
150% worse than Arkansas averageArkansas average: 0.4
Serious Health citations
0
0
100% better than Arkansas averageArkansas average: 0.2
1 critical citation
0 serious citations
15 moderate citations
0 minor citations
Citations history (last 3 years)
Quality of Care critical citation
May 08, 2025
Corrected
Care Planning moderate citation
May 08, 2025
Corrected
Quality of Care moderate citation
Mar 14, 2024
Corrected
Quality of Care moderate citation
Mar 14, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: For-Profit LLC
Part of: Credence Healthcare
Resident Census by Payment Source
75
Total Residents
Medicare
4
(5.3%)
ⓘ
Medicaid
59
(78.7%)
ⓘ
Private Pay/Other
12
(16%)
ⓘ
Programs & Services
Residents' Group
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.4
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.4
22% worse than Arkansas averageArkansas average: 7.7
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
20.4
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
20.4
53% worse than Arkansas averageArkansas average: 13.3
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
19.1%
Percent of long-stay residents whose need for help with daily activities has increased
19.1%
66% worse than Arkansas averageArkansas average: 11.5%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
13.4%
Percent of long-stay residents whose ability to move independently worsened
13.4%
In line with Arkansas averageArkansas average: 13.4%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
28.7%
Percent of low risk long-stay residents who lose control of their bowels or bladder
28.7%
90% worse than Arkansas averageArkansas average: 15.1%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
2.0%
Percent of long-stay residents experiencing one or more falls with major injury
2.0%
48% better than Arkansas averageArkansas average: 3.9%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
4.9%
Percent of long-stay high risk residents with pressure ulcers
4.9%
In line with Arkansas averageArkansas average: 4.7%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.8%
Percent of long-stay residents with a urinary tract infection
0.8%
36% better than Arkansas averageArkansas average: 1.3%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
7.5%
Percent of long-stay residents who lose too much weight
7.5%
50% worse than Arkansas averageArkansas average: 5.0%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.0%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than Arkansas averageArkansas average: 1.5%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
1.4%
Percent of long-stay residents who received an antipsychotic medication
1.4%
86% better than Arkansas averageArkansas average: 10.5%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.2%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.2%
5% better than Arkansas averageArkansas average: 94.4%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
In line with Arkansas averageArkansas average: 96.2%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
77.0%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
77.0%
5% worse than Arkansas averageArkansas average: 80.9%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Arkansas averageArkansas average: 1.5%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
75.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
75.0%
In line with Arkansas averageArkansas average: 77.7%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$8K
69% lower than Arkansas averageArkansas average: $26K
Number of fines
1
32% fewer fines than Arkansas averageArkansas average: 1.5
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Arkansas averageArkansas average: 0.2
Fines amount comparison
Fines amount comparison
This facility
$8K
Arkansas average
$26K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 8, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 8, 2025
$8K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Heritage Square Healthcare Center based on CMS SNF Cost Reports.
Occupancy Rate
72.6%
→ 0.0pp vs 2022
Net Income
-$56,849
↓ ~$1.5M vs 2022
Total Payroll
$3,513,555
↑ ~$662K vs 2022
Profit Margin
-0.8%
↓ 20.5pp vs 2022
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