High Hope Care Center
High Hope Care Center is a Memory Care Home in Louisiana
High Hope Care Center is a Memory Care Home in Louisiana
High Hope Care Center
High Hope Care Center is a Memory Care Home in Louisiana
High Hope Care Center is a Memory Care Home in Louisiana
High Hope Care Center is dedicated to ensuring the holistic well-being of its residents, addressing their physical, emotional, and social needs with utmost commitment. Beyond delivering high-quality healthcare services, the center places a strong emphasis on preserving the dignity and comfort of each resident through individualized treatment plans. This skilled nursing home offers a range of services covered by nursing home insurance, including hospice care, IV antibiotics, synergy therapy services, regular physician visits, and round-the-clock professional nursing care. High Hope Care Center holds Medicare and Medicaid approval, making it a reliable skilled nursing facility for residents in need.
In addition to these healthcare services, they provide on-site conveniences such as a beauty and barber shop, delicious home-cooked meals, and a diverse schedule of entertainment. Housekeeping and laundry services are also covered, and the center is equipped with special security measures to support residents who may wander. This nursing home is thoughtfully designed to provide stimulating skilled nursing care, prioritizing the overall well-being and comfort of its residents.
Home Information
HIGH HOPE CARE CENTER
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This nursing home maintains occupancy well above most state peers, signaling sustained demand. The property runs a smaller bed inventory than most peers, focusing on a more intimate census. Resident stays are comparable to other state facilities, implying stable turnover.
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Home revenue lands near the state median, signaling steady but not standout inflows. Payroll outlays align with state averages, keeping staffing resources on par with peers. Total income mirrors statewide norms, reflecting a balanced margin profile.
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Medicare nights track the statewide midpoint, keeping volumes steady. Medicaid nights sit above most state facilities, underscoring deep Title XIX coverage. Private pay nights lead the state, showing strong demand from market-rate residents.
OccupancyBeds
101
Occupancy
90.0%
Total Bed Days Available
36865
Avg. Length of Stay
203 days
Avg. Residents per Day
92
FinanceHome Revenue
$9,276,380.00
Payroll Costs
$3,263,855.00
Profit
$678,491.00
Total Home Costs
$8,047,662.00
Payroll % of Revenue
Percentage of home revenue spent on payroll costs.
Percentage of home revenue spent on payroll costs.
35.2%
House Specifics:CCN
195601
Owner Name
BROUSSARD, ELIZABETH
Rural vs. Urban
Urban
County
Calcasieu
Type of Control
Proprietary — Individual
OperationsTotal Admissions
150
Total Discharges
149
% Medicaid Admissions
19%
% Medicare Admissions
36%
% Private Pay Admissions
45%
% Medicaid Discharges
35%
% Medicare Discharges
31%
% Private Pay Discharges
34%
Quality Ratings
Overall Rating
CMS 5-star rating based on health inspections, staffing, and quality measures.
CMS 5-star rating based on health inspections, staffing, and quality measures.
5 / 5
Health Inspection Rating
Rating based on deficiencies found during state health inspections.
Rating based on deficiencies found during state health inspections.
5 / 5
Staffing Rating
Rating based on nurse staffing hours per resident per day.
Rating based on nurse staffing hours per resident per day.
2 / 5
QM Rating
Quality Measures rating based on clinical outcomes for residents.
Quality Measures rating based on clinical outcomes for residents.
2 / 5
Nurse Hours / Resident / Day
Total nurse staffing hours per resident per day.
Total nurse staffing hours per resident per day.
3.47 hrs
Medicaid, Medicare & Private
Medicare Nights
Number of resident nights paid by Medicare for short-term or rehab care.
Number of resident nights paid by Medicare for short-term or rehab care.
18328
Medicaid Nights
Resident nights covered by Medicaid for long-term care or support services.
Resident nights covered by Medicaid for long-term care or support services.
4478
Free Market Nights
Nights paid privately by residents or families, without Medicare/Medicaid coverage.
Nights paid privately by residents or families, without Medicare/Medicaid coverage.
7403
18+ years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 0 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
Additional licensing details
CMS Certification Number:
195601
Staffing
Key information about the people who lead and staff this community.
Leadership
Contact:
Kendall Broussard
What does this home offer?
Housing Options: Private Rooms
Building Type: Single-story
Transportation Services
Fitness and Recreation
Types of Care at High Hope Care Center
Nursing Home
Memory Care
Comparison Chart
The information below is reported by the Louisiana Department of Health, Health Standards Section.Compare Memory Care around Lake Charles
Stonebridge Place
MC
Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
SNF
24/7 care needed
Sulphur
93
No
A+
67
-
-
-
-
-
-
-
-
-
-
-
-
Private Rooms
Grand Cove Nursing & Rehabilitation Center
HC
Hospice Care
MC
Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
SNF
24/7 care needed
Lake Charles
109
No
A+
36
BEEBE, TRACY
70.0%
$7,906,341.00
$3,827,479.00
48.4%
85.20
4/5
3.5611
4/5
2/5
2/5
2
Private Rooms
High Hope Care Center
SNF
24/7 care needed
Sulphur
101
No
A+
0
BROUSSARD, ELIZABETH
90.0%
$9,276,380.00
$3,263,855.00
35.2%
92.20
5/5
3.4707
5/5
2/5
2/5
-
Private Rooms
Holly Hill Nursing & Rehabilitation Center
MC
Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
SNF
24/7 care needed
RC
Respite Care
Sulphur
-
No
A+
44
-
-
-
-
-
-
-
-
-
-
-
-
Private Rooms
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Touring Checklist for Senior Living
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Location
Community Spaces and Overall Environment
Services
Staffing
Accommodations
Finances
Other Notes
0/250
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Places of interest near High Hope Care Center
12.6 miles from city center
475 High Hope Rd, Sulphur, LA 70663
Calculate Travel Distance to High Hope Care Center
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
110
Total Staff
79
Employees
31
Contractors
31,841
Total Hours (Quarter)
40
Avg Staff/Day
8.7
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 8 | 8.1 | Yes |
| Licensed Practical Nurse | 19 | 9.9 | No |
| Certified Nursing Assistant | 55 | 9.1 | Yes |
Staff by Category
Administration ⓘ
1 staff
8hs shift avg
Nursing Staff ⓘ
86 staff
9.3hs shift avg
Physicians & Practitioners ⓘ
2 staff
8.4hs shift avg
Therapy Services ⓘ
13 staff
5.4hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
4 staff
7.4hs shift avg
Dietary Services ⓘ
3 staff
7.7hs shift avg
Other Services ⓘ
1 staff
7.2hs shift avg
Contractor Analysis
7.8%
of total hours from contractors
2,487 contractor hours this quarter
Certified Nursing Assistant: 13
Respiratory Therapy Technician: 3
Physical Therapy Assistant: 3
Qualified Social Worker: 4
Registered Nurse: 1
Speech Language Pathologist: 3
Physical Therapy Aide: 4
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 42 | 13 | 55 | 14,078 | 91 | 100% | 9.1 |
| Licensed Practical Nurse | 19 | 0 | 19 | 8,966 | 91 | 100% | 9.9 |
| RN Director of Nursing | 4 | 0 | 4 | 2,216 | 68 | 75% | 8.8 |
| Registered Nurse | 7 | 1 | 8 | 1,133 | 78 | 86% | 8.1 |
| Other Dietary Services Staff | 2 | 0 | 2 | 914 | 87 | 96% | 7.7 |
| Qualified Social Worker | 0 | 4 | 4 | 881 | 71 | 78% | 7.4 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 526 | 65 | 71% | 6.9 |
| Administrator | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 505 | 57 | 63% | 8.9 |
| Nurse Practitioner | 1 | 0 | 1 | 464 | 58 | 64% | 8 |
| Dietitian | 1 | 0 | 1 | 463 | 60 | 66% | 7.7 |
| Dental Services Staff | 1 | 0 | 1 | 426 | 59 | 65% | 7.2 |
| Physical Therapy Aide | 0 | 4 | 4 | 313 | 48 | 53% | 4.8 |
| Physical Therapy Assistant | 0 | 3 | 3 | 243 | 51 | 56% | 4.7 |
| Speech Language Pathologist | 0 | 3 | 3 | 196 | 42 | 46% | 4.4 |
Health Inspection History
Source: CMS Health Citations (Jan 2023 – Jul 2025)
4
Inspections
8
Total Citations
0
Critical (J-L)
0
Serious (G-I)
2
Citations/Inspection
Jul 2025
Last Inspection
Citation Severity Distribution
What do these levels mean?
Top Deficiency Categories
Resident Rights
2
25% of total
Quality of Life & Care
1
13% of total
Citation Sources
Standard Inspections
7
Complaint Investigations
1
State Comparison (LA)
Avg Citations (State)
25.7
This Facility: 8
Avg Critical (State)
1.1
This Facility: 0
Recent Citations (Last 3 Years)
| Date | Severity ? | Category | Tag | Status |
|---|---|---|---|---|
| Jul 09, 2025 | D | Resident Rights | F0628 | Corrected |
| Feb 19, 2025 | E | Quality of Care | F0698 | Corrected |
| Feb 19, 2025 | D | Care Planning | F0644 | Corrected |
| Feb 20, 2024 | D | Nursing Services | F0725 | Corrected |
| Feb 20, 2024 | D | Nutrition | F0812 | Corrected |
| Feb 20, 2024 | D | Resident Rights | F0623 | Corrected |
| Jan 25, 2023 | D | Care Planning | F0656 | Corrected |
| Jan 25, 2023 | D | Care Planning | F0842 | Corrected |
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: For-Profit LLC
Part of: Charleston Healthcare Group, LLC
Resident Census by Payment Source
90
Total Residents
Medicare
15
(16.7%)
ⓘ
Medicaid
68
(75.6%)
ⓘ
Private Pay/Other
7
(7.8%)
ⓘ
Programs & Services
Residents' Group
ⓘ
Family Member Group
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Family Council
ⓘ
Active
Resident Council
ⓘ
Quality Measures
CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.
Source: CMS Nursing Home Compare (Data as of Jan 2026)
High-Risk Clinical Events
8.5
Score
28% better than avg
State avg: 11.7
Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline
Functional Decline
16.7
Score
18% better than avg
State avg: 20.4
Composite score based on ADL decline, walking ability decline, and incontinence
Long-Stay Resident Measures
Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.
Need for Help with Daily Activities Increased
12.1%
Lost Too Much Weight
3.1%
Urinary Tract Infection
1.9%
Depressive Symptoms
0.0%
Falls with Major Injury
2.3%
Pneumococcal Vaccine
100.0%
Antipsychotic Use
11.8%
Walking Ability Worsened
18.6%
Influenza Vaccine
97.8%
High Risk Residents with Pressure Ulcers
6.3%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
19.6%
Short-Stay Resident Measures
Measures for residents who stay 100 days or less (typically rehabilitation patients).
Pneumococcal Vaccine
100.0%
21% better than avg
State: 82.5%
Short-Stay Residents Who Received a New Antipsychotic Medication
3.7%
19% worse than avg
State: 3.1%
Influenza Vaccine
98.3%
29% better than avg
State: 76.2%
Guides for Better Senior Living
From costs to care, explore the most important topics to make informed decisions about your future.
Claim What’s Yours: Financial Aid for Louisiana Seniors
Program
State Program Name
Eligibility
Benefits
Community Choices Waiver
Louisiana Medicaid Community Choices
- General: Age 65+ or 21+ with disability, Louisiana resident, Medicaid- eligible, nursing home-level care need.
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- LA Specifics: High demand in urban areas.
- Services: In-home care (5-7 hours/day), respite (240 hours/year), home modifications, transitional support.
Louisiana Elderly and Disabled Adults Program
LA EDA Program
- General: Age 60+, Louisiana resident, at risk of nursing home.
- Income Limits: ~$1,800/month (varies).
- Asset Limits: $5,000 (individual).
- LA Specifics: Limited funding; rural focus.
- Services: In-home care (3-5 hours/week), respite (up to 10 days/year), transportation (~5 trips/month).
Long Term-Personal Care Services (LT-PCS)
Louisiana Medicaid Long Term-Personal Care Services
- General: Age 65+ or disabled, Louisiana resident, Medicaid-eligible, needs ADL assistance.
- Income Limits (2025): $943/month (individual), $1,415/month (couple).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- LA Specifics: Medically Needy Spend-Down option available.
- Services: ADL/IADL assistance (20-32 hours/week, varies by need).
Program of All-Inclusive Care for the Elderly (PACE)
Louisiana PACE
- General: Age 55+, Louisiana resident, Medicare/Medicaid-eligible, nursing home-level care need, safe community living possible.
- Income Limits (2025): No strict limit; Medicaid portion $2,901/month max.
- Asset Limits: $2,000 (individual) for Medicaid; none for Medicare-only.
- LA Specifics: Limited centers (e.g., Baton Rouge, Lafayette).
- Services: Adult day care, medical care, personal care, transportation, drugs, respite.
Adult Day Health Care (ADHC) Waiver
Louisiana Medicaid Adult Day Health Care Waiver
- General: Age 65+ or 22-64 with disabilities, Louisiana resident, Medicaid-eligible, nursing home-level care need.
- Income Limits (2025): $2,901/month (300% FBR, individual).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- LA Specifics: Includes transitional support from nursing homes.
- Services: Adult day care (up to 8 hours/day, 5 days/week), personal care, respite, transitional aid.
Aged, Blind, and Disabled (ABD) Medicaid
Louisiana Medicaid Aged, Blind, and Disabled Program
- General: Age 65+, blind, or disabled, Louisiana resident, Medicaid-eligible.
- Income Limits (2025): $943/month (individual), $1,415/month (couple).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- LA Specifics: Medically Needy Spend-Down available.
- Services: Personal care, adult day care, limited in-home supports.
Louisiana Elderly Protective Services (EPS)
Louisiana Governor’s Office of Elderly Affairs - Elderly Protective Services
Official government program page
- General: Age 60+, Louisiana resident, experiencing abuse/neglect/exploitation.
- Income Limits (2025): No strict limit; prioritizes low-income.
- Asset Limits: None specified.
- LA Specifics: Focus on urban and rural elder abuse cases.
- Services: Emergency care, temporary housing, legal aid, care coordination (varies by case).
Senior Rx Program
Louisiana Senior Rx (Prescription Assistance)
- General: Age 65+, Louisiana resident, no/low prescription coverage.
- Income Limits (2025): Varies by linked program; ~$30,000/year suggested.
- Asset Limits: None specified.
- LA Specifics: Bridges gaps in Medicare Part D coverage.
- Services: Prescription cost reduction (up to 50% discounts), application assistance.
Veterans Aid and Attendance (A&A) Benefit
Louisiana VA Aid and Attendance (Federal/State Coordination)
- General: Wartime veteran or spouse, age 65+ or disabled, needs ADL help, Louisiana resident.
- Income Limits (2025): Net income minus medical expenses < $1,984/month (individual with A&A).
- Asset Limits: ~$155,356 (2025 net worth limit).
- LA Specifics: High veteran population in rural areas.
- Services: Cash benefit ($1,478-$2,471/month individual, varies by status) for care costs.
Claim What’s Yours Financial Aid for Louisiana Seniors
Louisiana Medicaid Community Choices
Community Choices Waiver
Requirements:
- General:Age 65+ or 21+ with disability, Louisiana resident, Medicaid- eligible, nursing home-level care need.
- Income Limits (2025):~$2,829/month (300% FBR, individual).
- Asset Limits:$2,000 (individual), $3,000 (couple).
- LA Specifics:High demand in urban areas.
Benefits without Contact:
- Services: In-home care (5-7 hours/day), respite (240 hours/year), home modifications, transitional support.
LA EDA Program
Louisiana Elderly and Disabled Adults Program
Requirements:
- General:Age 60+, Louisiana resident, at risk of nursing home.
- Income Limits:~$1,800/month (varies).
- Asset Limits:$5,000 (individual).
- LA Specifics:Limited funding; rural focus.
Benefits without Contact:
- Services: In-home care (3-5 hours/week), respite (up to 10 days/year), transportation (~5 trips/month).
Louisiana Medicaid Long Term-Personal Care Services
Long Term-Personal Care Services (LT-PCS)
Requirements:
- General:Age 65+ or disabled, Louisiana resident, Medicaid-eligible, needs ADL assistance.
- Income Limits (2025):$943/month (individual), $1,415/month (couple).
- Asset Limits:$2,000 (individual), $3,000 (couple).
- LA Specifics:Medically Needy Spend-Down option available.
Benefits without Contact:
- Services: ADL/IADL assistance (20-32 hours/week, varies by need).
Louisiana PACE
Program of All-Inclusive Care for the Elderly (PACE)
Requirements:
- General:Age 55+, Louisiana resident, Medicare/Medicaid-eligible, nursing home-level care need, safe community living possible.
- Income Limits (2025):No strict limit; Medicaid portion $2,901/month max.
- Asset Limits:$2,000 (individual) for Medicaid; none for Medicare-only.
- LA Specifics:Limited centers (e.g., Baton Rouge, Lafayette).
Benefits without Contact:
- Services: Adult day care, medical care, personal care, transportation, drugs, respite.
Louisiana Medicaid Adult Day Health Care Waiver
Adult Day Health Care (ADHC) Waiver
Requirements:
- General:Age 65+ or 22-64 with disabilities, Louisiana resident, Medicaid-eligible, nursing home-level care need.
- Income Limits (2025):$2,901/month (300% FBR, individual).
- Asset Limits:$2,000 (individual), $3,000 (couple).
- LA Specifics:Includes transitional support from nursing homes.
Benefits without Contact:
- Services: Adult day care (up to 8 hours/day, 5 days/week), personal care, respite, transitional aid.
Louisiana Medicaid Aged, Blind, and Disabled Program
Aged, Blind, and Disabled (ABD) Medicaid
Requirements:
- General:Age 65+, blind, or disabled, Louisiana resident, Medicaid-eligible.
- Income Limits (2025):$943/month (individual), $1,415/month (couple).
- Asset Limits:$2,000 (individual), $3,000 (couple).
- LA Specifics:Medically Needy Spend-Down available.
Benefits without Contact:
- Services: Personal care, adult day care, limited in-home supports.
Louisiana Governor’s Office of Elderly Affairs - Elderly Protective Services
Louisiana Elderly Protective Services (EPS)
Requirements:
- General:Age 60+, Louisiana resident, experiencing abuse/neglect/exploitation.
- Income Limits (2025):No strict limit; prioritizes low-income.
- Asset Limits:None specified.
- LA Specifics:Focus on urban and rural elder abuse cases.
Benefits without Contact:
- Services: Emergency care, temporary housing, legal aid, care coordination (varies by case).
Louisiana Senior Rx (Prescription Assistance)
Senior Rx Program
Requirements:
- General:Age 65+, Louisiana resident, no/low prescription coverage.
- Income Limits (2025):Varies by linked program; ~$30,000/year suggested.
- Asset Limits:None specified.
- LA Specifics:Bridges gaps in Medicare Part D coverage.
Benefits without Contact:
- Services: Prescription cost reduction (up to 50% discounts), application assistance.
Louisiana VA Aid and Attendance (Federal/State Coordination)
Veterans Aid and Attendance (A&A) Benefit
Requirements:
- General:Wartime veteran or spouse, age 65+ or disabled, needs ADL help, Louisiana resident.
- Income Limits (2025):Net income minus medical expenses < $1,984/month (individual with A&A).
- Asset Limits:~$155,356 (2025 net worth limit).
- LA Specifics:High veteran population in rural areas.
Benefits without Contact:
- Services: Cash benefit ($1,478-$2,471/month individual, varies by status) for care costs.
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