Total health inspections
4
Louisiana average 6.5
Last Health inspection on Jul 2025
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
High Hope Care Center
Memory Care Home
High Hope Care Center
Memory Care Home
High Hope Care Center is dedicated to ensuring the holistic well-being of its residents, addressing their physical, emotional, and social needs with utmost commitment. Beyond delivering high-quality healthcare services, the center places a strong emphasis on preserving the dignity and comfort of each resident through individualized treatment plans. This skilled nursing home offers a range of services covered by nursing home insurance, including hospice care, IV antibiotics, synergy therapy services, regular physician visits, and round-the-clock professional nursing care. High Hope Care Center holds Medicare and Medicaid approval, making it a reliable skilled nursing facility for residents in need.
In addition to these healthcare services, they provide on-site conveniences such as a beauty and barber shop, delicious home-cooked meals, and a diverse schedule of entertainment. Housekeeping and laundry services are also covered, and the center is equipped with special security measures to support residents who may wander. This nursing home is thoughtfully designed to provide stimulating skilled nursing care, prioritizing the overall well-being and comfort of its residents.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
LPN / LVN
Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day.
Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day.
Nurse Aide
Nurse aide hours per resident per day.
Nurse aide hours per resident per day.
Total Nursing (Weekend)
Total number of nurse staff hours per resident per day on weekends.
Total number of nurse staff hours per resident per day on weekends.
Physical Therapist
Physical therapist staff hours per resident per day.
Physical therapist staff hours per resident per day.
RN (Weekend)
Registered nurse hours per resident per day on weekends.
Registered nurse hours per resident per day on weekends.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
101
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
84%
Residents per day (avg)
92
Occupancy rate
84%
Residents per day (avg)
92
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Short stays
Recovery
Medicare-covered care
Breakdown by payment type
Medicare
42% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
41% of new residents, often for short stays.
Typical stay
4 months
Medicaid
17% of new residents, often for long-term daily care.
Typical stay
2 - 3 years
Finances and operations
Proprietary home
Corporation
Home revenue
$9.6M
Profit
$1.4M
Proprietary home
Corporation
Home revenue
$9,590,506.00
Profit
$1,404,639.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$3.6M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$4.6M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$8.2M
44 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 0 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
Additional licensing details
CMS Certification Number:
195601
Staffing
Key information about the people who lead and staff this community.
Leadership
Contact:
Kendall Broussard
What does this home offer?
Housing Options: Private Rooms
Building Type: Single-story
Transportation Services
Fitness and Recreation
Types of Care at High Hope Care Center
Nursing Home
Memory Care
Compare Memory Care around Lake Charles
The information below is reported by the Louisiana Department of Health, Health Standards Section.
Grand Cove Nursing & Rehabilitation Center
-8%
-14%
+10%
HC
Hospice Care
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
SNF
Nursing Homes 24/7 care needed
Lake Charles
109
No
A+
36
BEEBE, TRACY
79.3%
$8,075,038.00
$3,824,600.00
47.4%
85.20
3.5611
2
21
2
-8%-14%+10%Private Rooms
High Hope Care Center
+60%
-16%
+17%
SNF
Nursing Homes 24/7 care needed
Sulphur
101
No
A+
0
BROUSSARD, ELIZABETH
84.0%
$8,916,046.00
$3,622,752.00
40.6%
92.20
3.4707
-
8
-
+60%-16%+17%Private Rooms
Stonebridge Place
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
SNF
Nursing Homes 24/7 care needed
Sulphur
93
No
A+
67
-
-
-
-
-
-
-
-
-
-
-
-
Private Rooms
Holly Hill Nursing & Rehabilitation Center
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
SNF
Nursing Homes 24/7 care needed
RC
Respite Care
Sulphur
-
No
A+
44
-
-
-
-
-
-
-
-
-
-
-
-
Private Rooms
Grand Cove Nursing & Rehabilitation Center
Type of care:
HC
MC
SNF
Community:
Lake Charles
Bed Count:
109
Pets Allowed:
No
Operator:
BEEBE, TRACY
CCN:
195376
Occupancy:
79.3%
Home Revenue:
$8,075,038.00
Payroll Costs:
$3,824,600.00
Payroll %:
47.4%
Avg Residents/Day:
85.20
Overall Rating:
Adj Nurse Hours:
3.5611
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
2
Citations:
21
Severe Citations:
2
RN share vs State Avg:
-8%
-8%
Staffing vs State Avg:
-14%
-14%
Occupancy vs State Avg:
+10%
+10%
Bed Options:
Private Rooms
High Hope Care Center
Type of care:
SNF
Community:
Sulphur
Bed Count:
101
Pets Allowed:
No
Operator:
BROUSSARD, ELIZABETH
CCN:
195601
Occupancy:
84.0%
Home Revenue:
$8,916,046.00
Payroll Costs:
$3,622,752.00
Payroll %:
40.6%
Avg Residents/Day:
92.20
Overall Rating:
Adj Nurse Hours:
3.4707
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
8
RN share vs State Avg:
+60%
+60%
Staffing vs State Avg:
-16%
-16%
Occupancy vs State Avg:
+17%
+17%
Bed Options:
Private Rooms
Places of interest near High Hope Care Center
12.6 miles from city center — 6.04 miles to nearest hospital (West Calcasieu Cameron Hospital)
475 High Hope Rd, Sulphur, LA 70663
Calculate Travel Distance to High Hope Care Center
Add your location
Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
110
Total Staff
79
Employees
31
Contractors
31,841
Total Hours (Quarter)
40
Avg Staff/Day
8.7
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 8 | 8.1 | Yes |
| Licensed Practical Nurse | 19 | 9.9 | No |
| Certified Nursing Assistant | 55 | 9.1 | Yes |
Staff by Category
Administration ⓘ
1 staff
8hs shift avg
Nursing Staff ⓘ
86 staff
9.3hs shift avg
Physicians & Practitioners ⓘ
2 staff
8.4hs shift avg
Therapy Services ⓘ
13 staff
5.4hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
4 staff
7.4hs shift avg
Dietary Services ⓘ
3 staff
7.7hs shift avg
Other Services ⓘ
1 staff
7.2hs shift avg
Contractor Analysis
7.8%
of total hours from contractors
2,487 contractor hours this quarter
Certified Nursing Assistant: 13
Respiratory Therapy Technician: 3
Physical Therapy Assistant: 3
Qualified Social Worker: 4
Registered Nurse: 1
Speech Language Pathologist: 3
Physical Therapy Aide: 4
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 42 | 13 | 55 | 14,078 | 91 | 100% | 9.1 |
| Licensed Practical Nurse | 19 | 0 | 19 | 8,966 | 91 | 100% | 9.9 |
| RN Director of Nursing | 4 | 0 | 4 | 2,216 | 68 | 75% | 8.8 |
| Registered Nurse | 7 | 1 | 8 | 1,133 | 78 | 86% | 8.1 |
| Other Dietary Services Staff | 2 | 0 | 2 | 914 | 87 | 96% | 7.7 |
| Qualified Social Worker | 0 | 4 | 4 | 881 | 71 | 78% | 7.4 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 526 | 65 | 71% | 6.9 |
| Administrator | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 505 | 57 | 63% | 8.9 |
| Nurse Practitioner | 1 | 0 | 1 | 464 | 58 | 64% | 8 |
| Dietitian | 1 | 0 | 1 | 463 | 60 | 66% | 7.7 |
| Dental Services Staff | 1 | 0 | 1 | 426 | 59 | 65% | 7.2 |
| Physical Therapy Aide | 0 | 4 | 4 | 313 | 48 | 53% | 4.8 |
| Physical Therapy Assistant | 0 | 3 | 3 | 243 | 51 | 56% | 4.7 |
| Speech Language Pathologist | 0 | 3 | 3 | 196 | 42 | 46% | 4.4 |
Health Inspection History
Inspections
Total health citations
8
Citations per inspection
2
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
7 of 8 citations resulted from standard inspections; and 1 of 8 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Louisiana averageLouisiana average: 1.1
Serious Health citations
0
0
100% better than Louisiana averageLouisiana average: 0.5
0 critical citations
0 serious citations
8 moderate citations
0 minor citations
Citations history (last 3 years)
Resident Rights moderate citation
Jul 09, 2025
Corrected
Quality of Care moderate citation
Feb 19, 2025
Corrected
Care Planning moderate citation
Feb 19, 2025
Corrected
Nursing Services moderate citation
Feb 20, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: For-Profit LLC
Part of: Charleston Healthcare Group, LLC
Resident Census by Payment Source
90
Total Residents
Medicare
15
(16.7%)
ⓘ
Medicaid
68
(75.6%)
ⓘ
Private Pay/Other
7
(7.8%)
ⓘ
Programs & Services
Residents' Group
ⓘ
Family Member Group
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Family Council
ⓘ
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
8.5
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
8.5
28% better than Louisiana averageLouisiana average: 11.7
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
16.7
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
16.7
18% better than Louisiana averageLouisiana average: 20.4
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
12.1%
Percent of long-stay residents whose need for help with daily activities has increased
12.1%
41% better than Louisiana averageLouisiana average: 20.5%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
18.6%
Percent of long-stay residents whose ability to move independently worsened
18.6%
21% better than Louisiana averageLouisiana average: 23.5%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
19.6%
Percent of low risk long-stay residents who lose control of their bowels or bladder
19.6%
15% worse than Louisiana averageLouisiana average: 17.1%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
2.3%
Percent of long-stay residents experiencing one or more falls with major injury
2.3%
32% better than Louisiana averageLouisiana average: 3.5%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
6.3%
Percent of long-stay high risk residents with pressure ulcers
6.3%
In line with Louisiana averageLouisiana average: 6.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
1.9%
Percent of long-stay residents with a urinary tract infection
1.9%
30% better than Louisiana averageLouisiana average: 2.7%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
3.1%
Percent of long-stay residents who lose too much weight
3.1%
40% better than Louisiana averageLouisiana average: 5.1%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.0%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than Louisiana averageLouisiana average: 1.6%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
11.8%
Percent of long-stay residents who received an antipsychotic medication
11.8%
42% better than Louisiana averageLouisiana average: 20.4%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
9% better than Louisiana averageLouisiana average: 91.5%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.8%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.8%
In line with Louisiana averageLouisiana average: 94.9%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
3.29
Number of hospitalizations per 1,000 long-stay resident days.
3.29
26% worse than Louisiana averageLouisiana average: 2.61
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
3.78
Number of outpatient emergency department visits per 1,000 long-stay resident days.
3.78
36% worse than Louisiana averageLouisiana average: 2.77
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
21% better than Louisiana averageLouisiana average: 82.5%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
3.7%
Percent of short-stay residents who newly received an antipsychotic medication
3.7%
19% worse than Louisiana averageLouisiana average: 3.1%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
98.3%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
98.3%
29% better than Louisiana averageLouisiana average: 76.2%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
26.0%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
26.0%
6% better than Louisiana averageLouisiana average: 27.8%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
21.7%
Percentage of short-stay residents who had an outpatient emergency department visit.
21.7%
48% worse than Louisiana averageLouisiana average: 14.7%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
1.0%
Percentage of SNF residents who experience falls with major injury during their stay.
1.0%
31% worse than Louisiana averageLouisiana average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
68.2%
Percentage of residents at or above expected ability to care for themselves at discharge.
68.2%
27% better than Louisiana averageLouisiana average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
51.0%
Rate of successful return to home or community from a skilled nursing facility.
51.0%
In line with Louisiana averageLouisiana average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for High Hope Care Center based on CMS SNF Cost Reports.
Occupancy Rate
84.0%
↑ 2.0pp vs 2022
Net Income
$1,404,639
↑ ~$726K vs 2022
Total Payroll
$4,082,414
↑ ~$371K vs 2022
Profit Margin
15.8%
↑ 8.4pp vs 2022
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