Inspection Reports for Holiday Retirement Home Inc
30 SAYLES HILL ROAD, MANVILLE, RI, 02838
Back to Facility ProfileDeficiencies (last 4 years)
Deficiencies (over 4 years)
15.3 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
350% worse than Rhode Island average
Rhode Island average: 3.4 deficiencies/yearDeficiencies per year
12
9
6
3
0
Census
Latest occupancy rate
84% occupied
Based on a June 2025 inspection.
Census over time
Inspection Report
Life Safety
Deficiencies: 0
Date: Aug 15, 2025
Visit Reason
An off-site desk audit was conducted on 08/15/2025 to review all previous Life Safety Code deficiencies re-cited on 07/31/2025.
Findings
Based on an acceptable plan of correction and supporting documentation, all deficiencies have been corrected. The facility is in compliance with all regulations surveyed.
Report Facts
Previous deficiency recitation date: Jul 31, 2025
Desk audit date: Aug 15, 2025
Inspection Report
Follow-Up
Deficiencies: 1
Date: Jul 31, 2025
Visit Reason
A revisit survey was conducted on July 31, 2025, to assess correction of previous deficiencies cited on June 12, 2025, related to the Life Safety Code survey.
Findings
The facility remains not in compliance with all regulations surveyed. Specifically, the Emergency Power Supply System (EPSS) generator maintenance and testing did not meet required standards, including failure to document load calculations and confirm minimum load requirements during monthly tests.
Deficiencies (1)
Failure to ensure the Emergency Power Supply System (EPSS) generator was maintained and tested in accordance with NFPA standards, including lack of documentation of load calculations and failure to meet minimum load requirements.
Report Facts
Date survey completed: Jul 31, 2025
Completion date for plan of correction: Aug 7, 2025
Frequency of generator inspection: 12
Minimum load requirement: 30
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Gregory C Hopfording | Administrator | Signed as Laboratory Director's or Provider/Supplier Representative's Signature on plan of correction |
| acting Maintenance Director | Interviewed on 7/31/2025 regarding generator load calculations |
Inspection Report
Re-Inspection
Deficiencies: 1
Date: Jul 31, 2025
Visit Reason
A revisit survey was conducted on July 31, 2025, to assess all previous deficiencies cited on June 12, 2025, during the Life Safety Code survey.
Findings
The facility was found to be not in compliance with all regulations surveyed. Specifically, the Emergency Power Supply System (EPSS) generator maintenance and testing standards were not met, as the facility failed to document load calculations and provide evidence of meeting minimum load requirements.
Deficiencies (1)
Failure to ensure the Emergency Power Supply System (EPSS) generator was maintained in accordance with NFPA standards, including lack of documentation of load calculations and failure to confirm minimum load requirements.
Report Facts
Deficiencies cited: 1
Date of previous deficiencies: Jun 12, 2025
Date of completion for corrective action: Jul 13, 2025
Employees mentioned
| Name | Title | Context |
|---|---|---|
| acting Maintenance Director | Interviewed on 7/31/2025 at approximately 1:10 PM; unable to provide evidence of load calculations |
Inspection Report
Follow-Up
Deficiencies: 0
Date: Jul 22, 2025
Visit Reason
An off-site desk audit was conducted to review all previous deficiencies cited on June 13, 2025, and verify correction.
Findings
Based on an acceptable plan of correction and supporting documentation, all deficiencies have been corrected and the facility is in compliance with all regulations surveyed.
Inspection Report
Plan of Correction
Census: 143
Capacity: 170
Deficiencies: 12
Date: Jun 13, 2025
Visit Reason
A recertification and complaint surveys were conducted at Holiday Retirement Home from 6/9/2025 through 6/13/2025 to determine compliance with Long Term Care Facilities regulations, state licensure, and emergency preparedness requirements.
Findings
Deficiencies were identified related to professional standards of care, quality of care, infection prevention and control, antibiotic stewardship, immunizations, and life safety code compliance. The facility failed to meet requirements in areas including comprehensive care plans, notification of physician for changes in condition, infection control practices, and maintenance of fire safety systems.
Deficiencies (12)
Services Provided Meet Professional Standards - Failure to ensure residents receive treatment and care in accordance with professional standards for air mattress settings, oxygen administration, and daily weights.
Quality of Care - Failure to ensure residents receive treatment and care in accordance with professional standards, including notification of physician for changes in condition and proper documentation.
Resident Records - Identifiable Information - Failure to maintain accurate and complete medical records for residents, including documentation of mattress settings, oxygen flow, and incentive spirometer use.
Infection Prevention & Control - Failure to establish and maintain an infection prevention and control program, including proper use of PPE and wound care procedures.
Antibiotic Stewardship Program - Failure to establish an antibiotic stewardship program including monitoring antibiotic use and ensuring timely completion of antibiotic time outs.
Influenza and Pneumococcal Immunizations - Failure to ensure residents are offered and receive pneumococcal vaccinations and education.
Safe/Functional/Sanitary/Comfortable Environment - Failure to maintain a safe, functional, and comfortable environment including kitchen and food service areas.
Means of Egress - Failure to maintain means of egress free of obstructions and in good repair, impacting 20 residents.
Fire Alarm System - Failure to maintain and test fire alarm system quarterly as required.
Sprinkler System - Failure to maintain automatic sprinkler system and provide documentation of testing and maintenance.
Electrical Systems - Failure to conduct required load testing and battery maintenance for emergency power systems.
Emergency Preparedness - Facility found in compliance with emergency preparedness requirements.
Report Facts
Capacity: 170
Census: 143
Residents impacted: 20
Deficiency counts: 12
Inspection Report
Routine
Deficiencies: 9
Date: Jun 13, 2025
Visit Reason
The inspection was conducted to assess compliance with professional standards of care, infection control, medication administration, antibiotic stewardship, vaccination policies, and facility safety.
Findings
The facility failed to ensure residents received care according to physician orders, including incorrect air mattress settings, improper oxygen administration, failure to notify physicians of significant weight changes, inadequate infection control practices, incomplete antibiotic stewardship, missing pneumococcal vaccination documentation, and maintenance issues in the kitchen area.
Deficiencies (9)
Failure to set air mattresses according to resident weight and physician orders for multiple residents.
Resident receiving oxygen at incorrect liter flow rate contrary to physician orders.
Failure to notify physician of significant weight gain in a resident as ordered.
Failure to assess and document respiratory status and edema as ordered for a resident with edema.
Failure to maintain accurate medical records regarding air mattress settings, oxygen administration, and incentive spirometer use.
Failure to follow infection prevention and control protocols including improper use of personal protective equipment during wound care and transfers.
Failure to implement an antibiotic stewardship program including lack of antibiotic timeouts for residents on antibiotics.
Failure to document pneumococcal vaccination status or refusal for residents and use of outdated vaccination policies.
Failure to maintain a safe, functional, and comfortable environment in kitchen areas including ice buildup in freezer and damaged microwave.
Report Facts
Resident weight: 119.6
Air mattress setting: 300
Resident weight: 141
Air mattress setting: 350
Resident weight: 212
Air mattress setting: 325
Resident weight: 175.8
Air mattress setting: 100
Oxygen liter flow: 2
Oxygen liter flow observed: 4
Weight gain: 5.4
Pro BNP lab result: 827
Antibiotic dose: 100
Antibiotic dose: 500
Microwave damage: 1
Ice buildup: 1
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Staff A | Licensed Practical Nurse (LPN) | Acknowledged incorrect air mattress settings and oxygen administration; documented orders as completed without verification |
| Staff B | Licensed Practical Nurse (LPN) | Acknowledged incorrect air mattress setting for Resident ID #111 |
| Staff C | Registered Nurse (RN) | Acknowledged failure to assess respiratory status and improper wound care without PPE |
| Staff D | Certified Medication Technician | Observed resident coughing but unsure if nurse was notified |
| Staff E | Licensed Practical Nurse (LPN) | Could not find incentive spirometer and documented order as completed without encouraging use |
| Staff F | Nursing Assistant | Failed to wear PPE during resident transfer |
| Staff G | Nursing Assistant | Failed to wear PPE during resident transfer |
| Director of Nursing Services | Director of Nursing Services (DNS) | Provided expectations on air mattress settings, oxygen administration, infection control, and vaccination policies |
| Nurse Practitioner | Nurse Practitioner | Expected to be notified of resident condition changes and weight gain |
| Infection Preventionist | Infection Preventionist | Acknowledged lack of antibiotic timeouts and incomplete vaccination documentation |
| Food Service Director | Food Service Director (FSD) | Acknowledged ice buildup in freezer and damaged microwave |
| Staff Educator | Staff Educator | Expected staff to follow infection control protocols and wear PPE |
Inspection Report
Complaint Investigation
Census: 150
Deficiencies: 3
Date: Aug 22, 2024
Visit Reason
The inspection was conducted following a community reported complaint received by the Rhode Island Department of Health on 2024-08-14 alleging that Resident ID #1 was treated at the hospital on 2024-08-04 for multiple wounds to his/her feet that were infested with maggots.
Complaint Details
The complaint was substantiated based on findings that Resident ID #1 had multiple wounds with maggots that were not identified by facility staff during skin assessments, and the facility lacked competency-based training for nursing staff on skin assessments.
Findings
The facility failed to provide appropriate foot care and treatment to Resident ID #1, resulting in wounds with maggot infestation that were not identified during skin assessments. Additionally, the facility lacked sufficient nursing staff competencies for skin assessments and failed to maintain complete and accurate medical records related to skin assessments. These deficiencies placed Resident ID #1 and other residents at risk for serious harm.
Deficiencies (3)
Failed to ensure residents receive appropriate foot care and treatment, including prevention of complications related to peripheral vascular disease for Resident ID #1.
Failed to have sufficient nursing staff competencies and skill sets to provide nursing and related services assuring resident safety relative to skin assessments for 6 licensed nursing staff.
Failed to maintain complete and accurate medical records relative to skin assessments for Resident ID #1.
Report Facts
Residents affected: 1
Licensed nursing staff reviewed: 6
Facility residents requiring weekly skin assessments: 150
Wound sizes: Right foot toe interspaces wounds: 3.3x1.0 cm, 2.5x0.5 cm, 3.5x1.2 cm, 2.0x1.5 cm; Left foot toe 4 plantar 0.4x0.3x0.1 cm
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Staff A | Registered Nurse (RN) | Completed skin assessment on 2024-08-03 but failed to identify foot wounds |
| Staff B | Nursing Assistant | Gave resident a shower on 2024-08-03 and did not notice wounds |
| Staff C | Licensed Practical Nurse (LPN) | Assisted in applying dressing to wounds on 2024-08-03 and observed wound with movement inside |
| Director of Nursing Services | Director of Nursing Services (DNS) | Acknowledged expectation for full skin assessments including between toes and lack of competency training |
| Assistant Director of Nursing | Assistant Director of Nursing | Acknowledged lack of competency training for nursing staff on skin assessments |
Inspection Report
Plan of Correction
Deficiencies: 0
Date: Jul 15, 2024
Visit Reason
An off-site desk audit was conducted on July 15, 2024, to review all previous deficiencies cited on May 16, 2024, to verify correction.
Findings
All previously cited deficiencies have been corrected based on an acceptable plan of correction and supporting documentation. The facility is in compliance with all surveyed regulations.
Inspection Report
Plan of Correction
Census: 147
Capacity: 170
Deficiencies: 7
Date: May 16, 2024
Visit Reason
A recertification survey and complaint investigation were conducted from 5/13/2024 through 5/16/2024 to determine compliance with 42 CFR Part 483 requirements for Long Term Care Facilities. Additionally, a State licensure and emergency preparedness survey were conducted.
Findings
Deficiencies were cited related to failure to meet professional standards of quality in comprehensive care plans, significant medication errors, and multiple Life Safety Code violations including emergency lighting, fire alarm system maintenance, sprinkler system installation, fire drills, and electrical equipment safety.
Deficiencies (7)
Facility failed to meet professional standards of quality related to physician's orders for the utilization of a Freestyle Libre sensor for Resident ID #2.
Facility failed to keep residents free of significant medication errors for 1 of 3 residents reviewed for insulin, Resident ID #2.
Emergency lighting system not maintained in accordance with NFPA 101, 2012 Edition, impacting 147 residents and staff.
Fire alarm system maintenance failed to include required annual battery discharge testing, impacting 147 residents and staff.
Sprinkler system installation failed to meet NFPA 13 standards; closet in activity office not sprinkler protected, impacting 147 residents and staff.
Fire drills were not conducted at varied times as required, impacting 147 residents and staff.
Electrical equipment and extension cords used improperly in patient care areas, impacting residents, staff, and visitors.
Report Facts
Census: 147
Total Capacity: 170
Inspection Dates: 2024-05-13 to 2024-05-16
Resident Reviewed for Medication Errors: 3
Resident ID with Medication Error: 2
Residents Impacted by Life Safety Deficiencies: 147
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Gregory Hopooorian | Administrator | Signed the plan of correction and involved in survey interviews |
| Director of Nursing Services | Interviewed during survey regarding medication errors and Freestyle Libre sensor | |
| Maintenance Director | Interviewed during survey regarding emergency lighting, fire alarm system, sprinkler system, fire drills, and electrical equipment |
Inspection Report
Complaint Investigation
Deficiencies: 2
Date: May 16, 2024
Visit Reason
The inspection was conducted based on a complaint investigation related to the facility's failure to follow physician's orders for a Freestyle Libre sensor and to keep residents free from significant medication errors, specifically insulin administration errors for Resident ID #2.
Complaint Details
The complaint investigation found substantiated deficiencies related to failure to follow physician's orders for a Freestyle Libre sensor and medication errors involving insulin dosing for Resident ID #2.
Findings
The facility failed to follow physician's orders regarding the use and documentation of a Freestyle Libre sensor for Resident ID #2, lacking physician orders and documentation for sensor changes. Additionally, the facility administered incorrect insulin doses to the same resident on multiple occasions despite physician orders specifying dosage adjustments based on blood sugar levels.
Deficiencies (2)
Failure to meet professional standards of quality relative to following physician's orders for the utilization of a Freestyle Libre sensor, including lack of physician order and documentation for sensor changes.
Failure to keep residents free from significant medication errors, specifically administering incorrect insulin doses contrary to physician's orders.
Report Facts
Incorrect insulin administration instances: 9
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Director of Nursing Services | Interviewed on 5/15/2024 acknowledging lack of documentation for Freestyle Libre sensor and incorrect insulin administration. |
Inspection Report
Complaint Investigation
Deficiencies: 3
Date: Dec 6, 2023
Visit Reason
The inspection was conducted following a facility-reported incident and complaint alleging physical abuse of a resident by a staff member.
Complaint Details
The complaint was substantiated based on multiple witness statements and staff interviews confirming the abusive incident involving Staff A and Resident ID #1. The facility was also found to have hired Staff A despite disqualifying criminal background information and failed to report the incident promptly.
Findings
The facility failed to keep Resident ID #1 free from physical abuse when a staff member forcefully pushed the resident into a wheelchair against their will. Multiple witness statements and staff interviews confirmed the abusive behavior. Additionally, the staff member involved was hired despite having disqualifying information on a criminal background check, and the facility failed to report the incident promptly.
Deficiencies (3)
Failure to protect a resident from physical abuse by staff.
Employment of staff with disqualifying criminal background information.
Failure to report allegations of abuse in a timely manner.
Report Facts
Dates and times of personal care provided by Staff A: 11/28/2023 8:34 PM, 11/29/2023 8:15 PM, 11/30/2023 8:38 PM
Criminal background check date: Sep 15, 2022
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Staff A | Nursing Assistant | Named in physical abuse incident involving Resident ID #1 |
| Staff B | Nursing Assistant | Witness and reporter of abuse incident |
| Staff C | Nursing Assistant | Witness and reporter of abuse incident |
| Staff D | Nursing Assistant | Witness and reporter of abuse incident |
| Staff E | Nursing Assistant | Witness of abuse incident |
| Staff F | Registered Nurse, First Shift Supervisor | Received reports of abuse from staff and interviewed by surveyors |
| Director of Clinical Services | Acknowledged hiring Staff A with disqualifying background and failure to report incident timely |
Inspection Report
Complaint Investigation
Deficiencies: 1
Date: Nov 22, 2023
Visit Reason
The inspection was conducted following allegations of inappropriate behaviors by Resident ID #1 towards other residents, focusing on compliance with a physician's order for 15-minute behavioral checks.
Complaint Details
The visit was complaint-related due to allegations of inappropriate behaviors by Resident ID #1. The complaint was substantiated by findings of incomplete 15-minute checks and documentation discrepancies.
Findings
The facility failed to ensure that 15-minute checks for Resident ID #1 were consistently completed and properly documented across multiple dates from September through November 2023. Staff interviews confirmed incomplete documentation and lack of verification of these checks.
Deficiencies (1)
Failure to ensure 15-minute checks were completed and documented as ordered for Resident ID #1.
Report Facts
Dates and times of missing 15-minute checks: 40
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Staff A | Licensed Practical Nurse (LPN) | Acknowledged incomplete 15-minute check documentation and admitted documenting checks without verification. |
| Staff B | Licensed Practical Nurse (LPN) | Acknowledged documenting 15-minute checks without verifying completion for dates 11/17/2023 through 11/19/2023. |
| Assistant Director of Nursing | Stated expectation that 15-minute checks be completed and documentation verified each shift. |
Inspection Report
Follow-Up
Deficiencies: 0
Date: May 11, 2023
Visit Reason
An off-site desk audit was conducted on May 9, 2023, to review all previous deficiencies cited on March 30, 2023.
Findings
Based on an acceptable plan of correction and supporting documentation, all deficiencies have been corrected and the facility is in compliance with all regulations surveyed.
Inspection Report
Complaint Investigation
Deficiencies: 8
Date: Mar 30, 2023
Visit Reason
A Recertification Survey and complaint investigation survey were conducted from 03/27/2023 through 03/30/2023 to determine compliance with 42 CFR Part 483 requirements for Long Term Care Facilities, including State licensure and emergency preparedness surveys.
Complaint Details
The visit included a complaint investigation related to supervision to prevent elopement and medication administration issues, specifically involving Narcan use and opioid medication management.
Findings
Deficiencies were cited related to free of accident hazards/supervision/devices, drug regimen free from unnecessary drugs, infection prevention and control, life safety code violations including doors with self-closing devices, stairways and smokeproof enclosures, portable fire extinguishers, fire drills, electrical systems, and emergency power supply system maintenance.
Deficiencies (8)
Facility failed to ensure each resident receives adequate supervision to prevent elopements.
Facility failed to ensure a resident's drug regimen is free from unnecessary drugs, specifically for Narcan administration.
Facility failed to maintain an infection prevention and control program to prevent transmission of communicable diseases and infections.
Facility failed to maintain doors with self-closing devices in accordance with NFPA 101.
Facility failed to maintain stairways and smokeproof enclosures as exits in accordance with NFPA 101.
Facility failed to maintain portable fire extinguishers in accordance with NFPA 10.
Facility failed to conduct fire drills as required by NFPA 101.
Facility failed to maintain electrical systems and emergency power supply system in accordance with NFPA 101 and NFPA 110.
Report Facts
Deficiencies cited: 8
Residents affected: 1
Residents affected: 1
Residents affected: 3
Residents affected: 132
Residents affected: 73
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Gregory Chopoerian | Administrator | Signed the Plan of Correction and mentioned as responsible for implementing corrective actions. |
Inspection Report
Deficiencies: 4
Date: Mar 30, 2023
Visit Reason
The inspection was conducted to assess compliance with regulatory requirements related to resident safety, drug regimen appropriateness, infection prevention and control, and water management program at Holiday Retirement Home Inc.
Findings
The facility was found deficient in ensuring adequate supervision to prevent resident elopements, maintaining a drug regimen free from unnecessary drugs, implementing an effective infection prevention and control program including contact precautions for residents with MDROs, and establishing a comprehensive water management program as required by CDC guidelines.
Deficiencies (4)
Failed to ensure adequate supervision to prevent elopements for Resident ID #52, including discontinuation of wanderguard without alternative interventions.
Failed to ensure Resident ID #131's drug regimen was free from unnecessary drugs; Narcan was administered without evidence of clinical overdose per facility policy.
Failed to maintain an infection prevention and control program to prevent transmission of MRSA and ESBL for Residents ID #3 and #89, including failure to implement contact precautions as per policy.
Failed to establish a water management program that includes intervention protocols, effectiveness evaluation, and testing protocols as required by CDC guidelines.
Report Facts
Medication dosage: 0.4
Medication dosage: 5
Duration: 10
Respiration rate: 24
Brief Interview for Mental Status score: 11
15-minute checks duration: 3
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Assistant Director of Nursing Services (ADNS) | Found Resident ID #52 walking down the main road after elopement | |
| Registered Nurse, Staff A | Completed elopement assessment for Resident ID #52 and acknowledged no alternative interventions after wanderguard removal | |
| Director of Nursing Services | Unable to provide evidence of alternative interventions for Resident ID #52 and Narcan administration policy adherence | |
| LPN, Staff B | Provided information about Narcan administration and resident's condition | |
| NP, Staff C | Unaware of resident's vital signs at Narcan order and stated she would not have given order if aware | |
| LPN, Staff D | Administered Narcan and acknowledged resident did not meet clinical overdose criteria | |
| Registered Nurses (RN), Staff E and RN Staff F | Interviewed about infection control precautions | |
| Infection Preventionist | Acknowledged failures in infection control and contact precautions for residents with MDROs | |
| Director of Maintenance | Unable to provide evidence of a complete water management program | |
| Administrator | Unable to provide evidence of a complete water management program |
Inspection Report
Routine
Deficiencies: 0
Date: Dec 14, 2022
Visit Reason
A Federal Infection Control Survey was conducted at the facility.
Findings
No deficiencies were cited during the infection control survey.
Inspection Report
Follow-Up
Deficiencies: 0
Date: Mar 16, 2022
Visit Reason
An off-site desk audit was conducted on 3/16/2022 to review all previous deficiencies cited on 2/23/2022.
Findings
Based on an acceptable plan of correction and documented evidence, all deficiencies have been corrected and the facility is in compliance with all regulations surveyed.
Inspection Report
Annual Inspection
Deficiencies: 10
Date: Feb 23, 2022
Visit Reason
A Recertification Survey was conducted at Holiday Retirement Home from 02/21/2022 through 02/23/2022 to determine compliance with 42 CFR Part 483 requirements for Long Term Care Facilities, including state licensure and emergency preparedness surveys.
Findings
The facility was determined not to be in compliance with these requirements and deficiencies were identified related to abuse reporting, medication administration, skin integrity, nutrition, respiratory care, dialysis, behavioral health services, drug regimen review, and dental services. Plans of correction were provided for each deficiency.
Deficiencies (10)
Failure to ensure all alleged violations involving abuse, neglect, exploitation or mistreatment are reported immediately as required by law.
Failure to meet professional standards of quality regarding administration of insulin for one resident.
Failure to provide necessary treatment and services to prevent pressure ulcers for one resident.
Failure to maintain acceptable parameters of nutritional status for two residents.
Failure to ensure respiratory care consistent with professional standards for one resident.
Failure to ensure dialysis services consistent with professional standards for one resident.
Failure to ensure behavioral health services to attain or maintain highest practicable well-being for one resident.
Failure to ensure drug regimen review and reporting of irregularities for one resident.
Failure to provide or obtain dental services in a timely manner for one resident.
Failure to maintain medical records accurately and systematically for two residents.
Report Facts
Deficiencies cited: 10
Resident IDs referenced: 10
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Gregory Chopoorian | Administrator | Signed the Plan of Correction on 3/1/2022. |
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