Holiday Retirement Home Inc

Assisted Living · USA
CMS overall rating Info The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Holiday Retirement Home Inc

Assisted Living in USA

CMS overall rating Info The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Calculator: See prices in your area
Holiday Retirement Home Inc accepts Medicare, Medicaid, and private pay.

Overview of Holiday Retirement Home INC

Holiday Retirement Home INC is a senior living community located in West Hartford, Connecticut. It offers a range of services including assisted living, skilled nursing, and rehabilitation. The community focuses on providing a warm, safe, and comfortable environment for its residents.
(401) 765-1440

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to state averages

Total nursing care / resident Info Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
4h 42m per day
Rank #9 / 53Nurse hours — state benchmarkedThis home is ranked 9th out of 53 homes in Rhode Island.Shows adjusted nurse hours per resident per day benchmarked to the Rhode Island average, with a ranking across 53 Rhode Island SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.
vs avg

2 of 6 metrics below state avg

Standout metric Nurse Aide is +34% above state avg
Staff typeHours / dayvs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 18m per day ▼ 61% State avg: 46m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. 36m per day ▲ 24% State avg: 29m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 3h 18m per day ▲ 34% State avg: 2h 28m per day · National avg: 2h 20m per day
Total Nursing (Weekend) Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 3h 50m per day ▲ 16% State avg: 3h 18m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation. 4m per day ▲ 33% State avg: 3m per day · National avg: 4m per day
RN (Weekend) Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent. 17m per day ▼ 50% State avg: 34m per day · National avg: 28m per day

Capacity and availability

Avg. Length of Stay
232 days

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Breakdown by payment type

Medicare

23% of new residents, usually for short-term rehab.

Typical stay 29 days

Private pay

71% of new residents, often for short stays.

Typical stay 4 - 5 months

Medicaid

5% of new residents, often for long-term daily care.

Typical stay 7 years

Finances and operations

Privately-owned community
Operated by a business corporation.
Home revenue
$14.5M
Operating loss
-$1.5M
Privately-owned community Operated by a business corporation.
Home revenue
$14.5M Rank #21 / 53Revenue — state benchmarkedThis home is ranked 21st out of 53 homes in Rhode Island.Shows this facility's annual revenue compared to the Rhode Island SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.
Operating loss
-$1.5M
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations. Rank #3 / 53Payroll — state benchmarkedThis home is ranked 3rd out of 53 homes in Rhode Island.Shows total annual staff payroll benchmarked to the Rhode Island average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
$12.4M
85.6% of revenue Rank #3 / 53Payroll % — state benchmarkedThis home is ranked 3rd out of 53 homes in Rhode Island.Shows payroll as a percentage of revenue versus the Rhode Island average. Well-run SNFs often land around 55–65%. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$3.6M
Total costs $16.0M
Bed community size
170-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Walk Score
Walk Score: 63 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate
84%
Rank #29 / 54Occupancy rate — state benchmarkedThis home is ranked 29th out of 54 homes in Rhode Island.Shows this facility's occupancy rate versus the Rhode Island average, with its statewide rank out of 54. Higher occupancy signals strong local demand and financial stability.
Similar to the Rhode Island average: 83.7%
Occupied beds
143 / 170
Average residents per home in Rhode Island 95 per day

License Details

Facility TypeNursing Facility
StatusActive
IssuanceOctober 18, 1909
License NumberLTC00588
CMS Certification Number415075

Ownership & Operating Entity

Owner NameGREGORY CHOPOORIAN

Therapy & Rehabilitation

3 services
Rehabilitation Services
Respite Care
Short-Term Rehab

Staffing & Medical

2 services
Licensed Nurses/CNAs
24-Hour Staffing

Contact Information

Fax(401) 765-7464

Amenities & Lifestyle

Specific ProgramsSkilled Nursing & Rehab, Activities & Dining, Building Features, Virtual Photo Tour, Upcoming Events

Dining & Nutrition

Food DescriptionThe Holiday Retirement provides fresh, in-house, delicious meals served three times a day in the dining room, with options for room delivery in special circumstances.

Contact Holiday Retirement Home Inc

Inspection History

In Rhode Island, the Department of Health, Center for Health Facilities Regulation is the primary authority for inspecting, licensing, and reporting on all long-term care facilities.

The data displayed corresponds to the last 5 years.

14 visits/inspections Info Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.

Latest inspection

Date August 15, 2025
Life Safety

61 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Rhode Island average: 34 deficiencies

4.4 deficiencies per inspection

Inspection Report Summary for Holiday Retirement Home Inc

The most recent inspection on August 15, 2025, found the facility in compliance with all Life Safety Code regulations and no deficiencies were cited. Earlier inspections showed recurring issues primarily related to emergency power supply system maintenance, professional standards of care, infection prevention and control, and documentation. Complaint investigations substantiated deficiencies involving resident abuse, incomplete behavioral monitoring, medication errors, and inadequate skin care assessments. Enforcement actions such as fines or license suspensions were not listed in the available reports. The facility’s record shows improvement over time, with recent inspections indicating correction of previously cited deficiencies.

Health Inspection History

Inspections
Total health inspections 6

State average N/A


Last Health inspection on Jun 2025

Total health citations
17 Rank #12 / 53Health citations — state benchmarkedThis home is ranked 12th out of 53 homes in Rhode Island.Shows this facility's total health deficiency citations benchmarked to the Rhode Island state average, with a ranking across all 53 RI SNFs. Lower citation counts earn a better rank.

State average N/A

Citations per inspection
2.83 Rank #8 / 53Citations per inspection — state benchmarkedThis home is ranked 8th out of 53 homes in Rhode Island.Shows average deficiency citations per CMS inspection for this facility versus the Rhode Island mean across 53 SNFs with citation data. Lower is better.

State average N/A


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

12 of 17 citations resulted from standard inspections; and 5 of 17 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)
Critical Health citations More info
0
In line with State average

State average: N/A


Serious Health citations More info 2
In line with State average

State average: N/A

0 critical citations More info State average: N/A

2 serious citations More info State average: N/A

15 moderate citations More info State average: N/A

0 minor citations More info State average: N/A
Citations history (last 3 years)
Environmental moderate citation Info Issues related to building safety, cleanliness, maintenance, and overall living conditions. Jun 13, 2025
Corrected

Infection Control moderate citation Info Issues related to preventing and controlling infections, including hygiene practices and safety protocols. Jun 13, 2025
Corrected

Infection Control moderate citation Info Issues related to preventing and controlling infections, including hygiene practices and safety protocols. Jun 13, 2025
Corrected

Infection Control moderate citation Info Issues related to preventing and controlling infections, including hygiene practices and safety protocols. Jun 13, 2025
Corrected

Places of interest near Holiday Retirement Home Inc

Address 0.0 miles from city center Info Estimated distance in miles from MANVILLE's city center to Holiday Retirement Home Inc's address, calculated via Google Maps.

Calculate Travel Distance to Holiday Retirement Home Inc

Add your location

Address

Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 269
Employees 191
Contractors 78
Staff to resident ratio 1.88:1
0% compared with State average

State average ratio: 0:0

Avg staff/day 87
Average shift 7.7 hours
0% compared with State average

State average: 0 hours

Total staff hours (quarter) 60,632
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 24
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.4 hours

This role is partially covered by contractors.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 41
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.7 hours

This role is partially covered by contractors.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 149
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.6 hours

This role is partially covered by contractors.

Contractor staffing

Total hours from contractors

7.4%

4,516 contractor hours this quarter

Certified Nursing Assistant: 41 Licensed Practical Nurse: 22 Registered Nurse: 12 Occupational Therapy Assistant: 1 Occupational Therapy Aide: 1 Medical Director: 1
Staff by category
Certified Nursing Assistant1084114935,44291100%7.6
Licensed Practical Nurse1922419,12091100%8.7
Medication Aide/Technician240246,87991100%7.1
Registered Nurse1212243,16391100%7.4
Dietitian7071,6788897%7.4
Respiratory Therapy Technician3037516571%7.1
Physical Therapy Aide3036838593%5.9
Mental Health Service Worker2025296369%7.8
Administrator1015046369%8
Speech Language Pathologist3035047684%6.6
Nurse Practitioner1014806066%8
Qualified Social Worker3033766066%6.3
Physical Therapy Assistant3033564954%7.3
Occupational Therapy Assistant0117233%24
Medical Director0114833%16
Occupational Therapy Aide0113633%12
Other Dietary Services Staff2021222%5.8
149 Certified Nursing Assistant
% of Days 100%
41 Licensed Practical Nurse
% of Days 100%
24 Medication Aide/Technician
% of Days 100%
24 Registered Nurse
% of Days 100%
7 Dietitian
% of Days 97%
3 Respiratory Therapy Technician
% of Days 71%
3 Physical Therapy Aide
% of Days 93%
2 Mental Health Service Worker
% of Days 69%
1 Administrator
% of Days 69%
3 Speech Language Pathologist
% of Days 84%
1 Nurse Practitioner
% of Days 66%
3 Qualified Social Worker
% of Days 66%
3 Physical Therapy Assistant
% of Days 54%
1 Occupational Therapy Assistant
% of Days 3%
1 Medical Director
% of Days 3%
1 Occupational Therapy Aide
% of Days 3%
2 Other Dietary Services Staff
% of Days 2%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 143
Medicare
1
0.7% of residents
Medicaid
87
60.8% of residents
Private pay or other
55
38.5% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Family Member Group

Family members meet regularly to discuss policies, care quality, and activities

Active Family Council

Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 11.4
11% worse than State average

State average: 10.3

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 24.2
20% worse than State average

State average: 20.2

Long-stay resident measures
Average State avg: 3.2 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 18.4%
6% better than State average

State average: 19.5%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 21.6%
19% worse than State average

State average: 18.2%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 32.5%
42% worse than State average

State average: 22.9%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 4.3%
16% worse than State average

State average: 3.7%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 7.3%
53% worse than State average

State average: 4.7%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 2.0%
14% better than State average

State average: 2.3%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 5.4%
In line with State average

State average: 5.4%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.0%
100% better than State average

State average: 13.5%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 10.7%
50% better than State average

State average: 21.5%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 98.6%
6% better than State average

State average: 93.1%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 98.6%
In line with State average

State average: 95.3%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 1.28
12% better than State average

State average: 1.46

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 1.34
22% better than State average

State average: 1.72

Short-stay resident measures
Below average State avg: 2.4 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 74.2%
In line with State average

State average: 76.2%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.0%
100% better than State average

State average: 2.0%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 73.0%
7% worse than State average

State average: 78.2%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 26.0%
In line with State average

State average: 25.1%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 9.6%
39% better than State average

State average: 15.8%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.0%
100% better than State average

State average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 48.5%
10% worse than State average

State average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 51.2%
In line with State average

State average: 50.6%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $46K
51% lower than State average

State average: $94K

Number of fines 1
65% fewer fines than State average

State average: 2.8

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than State average

State average: 0.4

Fines amount comparison
Fines amount comparison
This facility $46K
State average $94K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

1 penalty in the past 3 years

Aug 22, 2024 · $46K

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Aug 22, 2024
$46K

Last updated: Jan 2026

Compare Assisted Living around Usa The information below is reported by the Rhode Island Department of Health, Center for Health Facilities Regulation.

Filter by care type
Holiday Retirement Home Inc
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Manville170 No 63-
Job Haines Home
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

Bloomfield (Bloomfield Avenue)40 No 85Studio / 1 Bed / Private / Semi-Private Rooms
Village Care Homes Assisted Living – Stephen F Austin
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Conroe (Alden Bridge)16 No 27Private / Semi-Private Suite
Countryside Manor Assisted Living
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Conroe (Alden Bridge)12 No 8-
Anton’s Assisted Living
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Boerne10 No 45-

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Nursing Home Data Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Frequently Asked Questions about Holiday Retirement Home Inc

What neighborhood is Holiday Retirement Home Inc in?

Holiday Retirement Home Inc is in the Manville neighborhood of MANVILLE.

Who is the owner of Holiday Retirement Home Inc?

The legal owner and operator of Holiday Retirement Home Inc is Gregory Chopoorian.

Is Holiday Retirement Home Inc in a walkable area?

Holiday Retirement Home Inc has a walk score of 63. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of Holiday Retirement Home Inc?

According to RI state health department records, Holiday Retirement Home Inc's license number is LTC00588.

How many beds does Holiday Retirement Home Inc have?

Holiday Retirement Home Inc has 170 beds.

Are there photos of Holiday Retirement Home Inc?

Yes — there are 15 photos of Holiday Retirement Home Inc in the photo gallery on this page.

What is the address of Holiday Retirement Home Inc?

Holiday Retirement Home Inc is located at 30 SAYLES HILL ROAD.

Explore Open Rooms
1 Contact details
2 What type of senior care service are you looking for?
3 What budget do you have in mind for senior care?
4 How soon do you need to find care?
5 Additional details

Thank you for your interest!

Our team will be in touch shortly to help with next steps.