Holland Home Raybrook Campus

Assisted Living Home
Overview of Holland Home Raybrook Campus

Holland Raybrook Campus offers independent living, assisted living, memory care, and skilled nursing where exceptional lifestyle is found. The award-winning non-profit community leads as the retirement home that improves the holistic wellness of each resident; they boast a nurturing and stimulating atmosphere that stimulates the mind, body, and spirit through social programs and spiritual activities. Holland Home strives in committing to providing service to its residents with Christ-like care.

The Raybrook residences of Holland Home provide a range of outing activities such as watching a musical or theater performance. They proudly house the William C. Buiten Wellness Center which is fully equipped with state-of-the-art machines. Other community amenities include a billiards room, a pool, and a library. 

(616) 235-5000

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
5/5
Michigan average: 3.1/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
3/5
Michigan average: 2.8/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
5/5
Michigan average: 3.5/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
5/5
Michigan average: 3.8/5

Nursing care per resident

Info Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
5h 1m per day

This home provides 17% more nursing time per resident than the state average.

Michigan average: 4h 18m per day

Capacity and availability

High-capacity home

May provide extensive amenities, services and programs.

Total beds 236

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Michigan average
Occupancy rate 83.4%
Residents per day (avg) 88
Occupancy rate
83.4%
Residents per day (avg)
88

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Might be optimal for
Post-acute recovery Temporary care Transitional stays

Breakdown by payment type

Medicare

20% of new residents, usually for short-term rehab.

Typical stay 18 days

Private pay

75% of new residents, often for short stays.

Typical stay 1 - 2 years

Medicaid

6% of new residents, often for long-term daily care.

Typical stay 2 - 3 years

Finances and operations

Proprietary home
Other
Home revenue
$28.3M
Profit
$2.1M
Proprietary home Other
Home revenue
$28,330,763.00
Profit
$2,108,030.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$12.9M
45.6% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$13.3M
Total costs $26.2M
Bed community size
236-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Years in operation
1 year in operation
A newer community that may feature more recent facilities and programs.
Walk Score
Walk Score: 41 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

Population served

Aged; Alzheimers

About this community

Occupancy Rate
22%
Occupied Beds
53 of 236
Percentage of available beds currently in use by residents.
License Status
REGULAR
Facility Type
HOMES FOR THE AGED
License Date
January 8, 2025
License Expiration
July 31, 2026

Additional licensing details

License number: AH410236821
CMS Certification Number: 235440
County: KENT

Ownership & operating entity

Holland Home Raybrook Campus is legally operated by Holland Home.

Care Services

Nursing Services
Rehabilitation Services
Respite Care
Memory Care
Independent Living
Skilled Nursing
24-Hour Staffing

Programs & Activities

Activities
Range of campus activities, along with planned outings to the theater, musical events and area shows.

Dining & Nutrition

Food Description
At your request, chef-prepared meals can be delivered daily to your home.

What does this home offer?

Building type icon
Building type icon

Building Type: Mid-rise

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at Holland Home Raybrook Campus

Assisted Living Independent Living Memory Care Skilled Nursing
Contact Holland Home Raybrook Campus

Inspection History

In Michigan, the Department of Licensing and Regulatory Affairs (LARA) conducts unannounced inspections and investigations to ensure long-term care facilities comply with state health codes.

6 visits/inspections

Latest inspection

Date:December 18, 2023
Type:Renewal

2 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Compare Assisted Living around Grand Rapids

The information below is reported by the Michigan Department of Licensing and Regulatory Affairs (LARA).
Holland Home Raybrook Campus
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Grand Rapids (Ridgemoor)
339
No
-
41
CHRISTIAN LIVING SERVICES
83.4%
$27,642,267.00
$12,926,905.00
46.8%
87.50
5/5
5.0160
3/5
5/5
5/5
21
1
-12%
+17%
+10%
-
Porter Hills Village
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Grand Rapids
251
No
-
1
UNITED METHODIST RETIREMENT COMMUNITIES, INC.
93.7%
$15,415,260.00
$9,590,346.00
62.2%
38.20
5/5
4.9375
5/5
5/5
4/5
9
-
+38%
+15%
+24%
-
Sunrise of Cascade
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Grand Rapids
125
Yes
A+
43
MS Cascade SH, LLC
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Studio / Suite / 1 Bed / 2 Bed
Aquinata Hall
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Grand Rapids (Michigan Oaks)
45
No
-
18
Sisters of the Order of St. Dominic of GR
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Private Rooms
American House Jenison
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

HC

Hospice Care

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Jenison (Maplewood)
-
Yes
-
17
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-

Living Spaces & Floor Plans

Holland Home Raybrook Campus 2
Holland Home Raybrook Campus2
Holland Home Raybrook Campus3
Holland Home Raybrook Campus1

Places of interest near Holland Home Raybrook Campus

Address 6.6 miles from city center — 0.98 miles to nearest hospital (Vet Center, Grand Rapids, Mi.)

Address 2121 Raybrook St SE, Grand Rapids, MI 49546

Calculate Travel Distance to Holland Home Raybrook Campus

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Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

170
Total Staff
157
Employees
13
Contractors
44,215
Total Hours (Quarter)
63
Avg Staff/Day
7.7
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse 15 8.7 No
Licensed Practical Nurse 27 7.6 No
Certified Nursing Assistant 94 7.7 No
Staff by Category
Administration
2 staff
6.8hs shift avg
Nursing Staff
136 staff
7.8hs shift avg
Physicians & Practitioners
7 staff
8hs shift avg
Therapy Services
11 staff
5.7hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
2 staff
7.8hs shift avg
Dietary Services
10 staff
7.3hs shift avg
Other Services
2 staff
8.9hs shift avg
Contractor Analysis
3.6%
of total hours from contractors
1,609 contractor hours this quarter
Qualified Social Worker: 1 Respiratory Therapy Technician: 3 Medical Director: 1 Physical Therapy Assistant: 2 Physical Therapy Aide: 3 Occupational Therapy Assistant: 1 Speech Language Pathologist: 2
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant 94 0 94 24,854 91 100% 7.7
Licensed Practical Nurse 27 0 27 6,388 91 100% 7.6
Registered Nurse 15 0 15 4,742 91 100% 8.7
Clinical Nurse Specialist 6 0 6 2,320 64 70% 8
Other Dietary Services Staff 8 0 8 1,645 82 90% 7.3
Other Social Services Staff 1 0 1 539 68 75% 7.9
Mental Health Service Worker 1 0 1 519 59 65% 8.8
Dental Services Staff 1 0 1 511 57 63% 9
Respiratory Therapy Technician 0 3 3 480 70 77% 6.7
Administrator 1 0 1 472 59 65% 8
Nurse Practitioner 1 0 1 472 59 65% 8
Qualified Social Worker 0 1 1 462 61 67% 7.6
Physical Therapy Aide 0 3 3 450 68 75% 6.2
Physical Therapy Assistant 0 2 2 163 43 47% 3.8
Dietitian 2 0 2 144 21 23% 6.8
Occupational Therapy Assistant 0 1 1 32 8 9% 4
Medical Director 0 1 1 12 12 13% 1
Speech Language Pathologist 0 2 2 12 3 3% 3.8

Health Inspection History

Inspections
Total health inspections 4

Michigan average 6.5


Last Health inspection on Feb 2025

Total health citations 21
Citations per inspection
5.25

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

17 of 21 citations resulted from standard inspections; 3 of 21 resulted from complaint investigations; and 1 of 21 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Michigan average

Michigan average: 0.3


Serious Health citations More info 1
47% better than Michigan average

Michigan average: 1.9

0 critical citations More info Michigan average: 0.3

1 serious citation More info Michigan average: 1.9

19 moderate citations More info Michigan average: 30.8

1 minor citation More info Michigan average: 0.5
Citations history (last 3 years)
Abuse/Neglect moderate citation Feb 05, 2025
Corrected

Infection Control moderate citation Feb 05, 2025
Corrected

Nutrition moderate citation Feb 05, 2025
Corrected

Nutrition moderate citation Feb 05, 2025
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: Non-Profit Corporation
Part of: Holland Home
Resident Census by Payment Source
87 Total Residents
Medicaid 41 (47.1%)
Private Pay/Other 46 (52.9%)
Programs & Services
Residents' Group
CCRC
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 5.3
36% better than Michigan average

Michigan average: 8.4

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 10.9
33% better than Michigan average

Michigan average: 16.3

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 3.9%
69% better than Michigan average

Michigan average: 12.5%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 4.9%
68% better than Michigan average

Michigan average: 15.3%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 23.9%
14% worse than Michigan average

Michigan average: 21.0%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 4.0%
26% worse than Michigan average

Michigan average: 3.2%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 6.6%
14% worse than Michigan average

Michigan average: 5.7%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 1.5%
9% better than Michigan average

Michigan average: 1.7%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 7.3%
30% worse than Michigan average

Michigan average: 5.7%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 1.6%
58% better than Michigan average

Michigan average: 3.9%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 16.6%
11% worse than Michigan average

Michigan average: 15.0%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.7%
5% better than Michigan average

Michigan average: 94.9%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 95.6%
In line with Michigan average

Michigan average: 95.0%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 92.1%
12% better than Michigan average

Michigan average: 82.5%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.0%
100% better than Michigan average

Michigan average: 1.4%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 95.6%
20% better than Michigan average

Michigan average: 79.5%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $0
100% lower than Michigan average

Michigan average: $76K

Number of fines 0
100% fewer fines than Michigan average

Michigan average: 2.0

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 1
19% more payment denials than Michigan average

Michigan average: 0.8

Fines amount comparison
Fines amount comparison
This facility $0
Michigan average $76K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Payment Denial Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. Feb 5, 2025
10 days

Last updated: Jan 2026

Guides for Better Senior Living

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Financial Aid for Michigan Seniors

Get financial aid guidance

MI Choice Waiver

Michigan Medicaid MI Choice Waiver

Age 65+ or disabled, Michigan resident, Medicaid- eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Delivered through regional waiver agents; waitlists possible.

Home Help Program

Michigan Home Help

Age 65+ or disabled, Michigan resident, Medicaid- eligible or low-income.

~$1,732/month (individual, Medicaid threshold).

$2,000 (individual).

Can hire family caregivers; less intensive than waiver.

Program of All-Inclusive Care for the Elderly (PACE)

Michigan PACE

Age 55+, Michigan resident, nursing home-level care need, safe with PACE support.

~$2,829/month (Medicaid-eligible); private pay option available.

$2,000 (individual), $3,000 (couple).

16 PACE centers (e.g., Ingham, Wayne counties); expanding slowly.

Medicare Savings Program (MSP)

Michigan Medicare Savings Program

Age 65+ or disabled, Michigan resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; no waitlist; includes Extra Help for Part D.

National Family Caregiver Support Program (NFCSP) Respite

Michigan NFCSP Respite Care

Caregivers of 60+ needing care or 55+ caregivers of others; Michigan resident; functional needs (2+ ADLs).

Prioritizes ~$24,980/year (individual); no strict cap.

Not assessed; need-based.

16 AAAs; prioritizes low-income, rural caregivers.

Senior Community Service Employment Program (SCSEP)

Michigan SCSEP

Age 55+, unemployed, low-income, Michigan resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents; Operation ABLE partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

Michigan VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, Michigan resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand in urban/rural areas.

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