Occupancy rate
22%
In line with Michigan averagePrimarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
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Assisted Living in Grand Rapids
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Holland Home Raybrook Campus
Assisted Living in Grand Rapids
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Holland Home Raybrook Campus
Overview of Holland Home Raybrook Campus
Holland Raybrook Campus offers independent living, assisted living, memory care, and skilled nursing where exceptional lifestyle is found. The award-winning non-profit community leads as the retirement home that improves the holistic wellness of each resident; they boast a nurturing and stimulating atmosphere that stimulates the mind, body, and spirit through social programs and spiritual activities. Holland Home strives in committing to providing service to its residents with Christ-like care.
The Raybrook residences of Holland Home provide a range of outing activities such as watching a musical or theater performance. They proudly house the William C. Buiten Wellness Center which is fully equipped with state-of-the-art machines. Other community amenities include a billiards room, a pool, and a library.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Capacity and availability
High-capacity home
May provide extensive amenities, services and programs.
Total beds
236
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
22.5%
Residents per day
53
Occupancy rate
22.5%
Residents per day
53
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Post-acute recovery
Temporary care
Transitional stays
Breakdown by payment type
Medicare
20% of new residents, usually for short-term rehab.
Typical stay
18 days
Private pay
75% of new residents, often for short stays.
Typical stay
1 - 2 years
Medicaid
6% of new residents, often for long-term daily care.
Typical stay
2 - 3 years
Finances and operations
Privately-owned community
Home revenue
$28.3M
Profit
$2.1M
Privately-owned community
Home revenue
$28.3M
Profit
$2.1M
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$12.9M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$13.3M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$26.2M
236-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
1 year in operation
A newer community that may feature more recent facilities and programs.
Walk Score: 41 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
Population served
About this community
Occupancy
In line with Michigan averageOccupied beds
53 / 236
Average residents
84 per day
Facility TypeHomes For The Aged
StatusRegular
IssuanceJanuary 8, 2025
ExpirationJuly 31, 2026
CountyKENT
License NumberAH410236821
CMS Certification Number235440
Holland Home Raybrook Campus is legally operated by Holland Home.
Rehabilitation Services
Respite Care
Nursing Services
Skilled Nursing
24-Hour Staffing
ActivitiesRange of campus activities, along with planned outings to the theater, musical events and area shows.
Food DescriptionAt your request, chef-prepared meals can be delivered daily to your home.
What does this home offer?
Building Type: Mid-rise
Fitness and Recreation
Types of Care at Holland Home Raybrook Campus
Assisted Living
Independent Living
Memory Care
Skilled Nursing
Inspection History
In Michigan, the Department of Licensing and Regulatory Affairs (LARA) conducts unannounced inspections and investigations to ensure long-term care facilities comply with state health codes.
Show Inspection Reports
Latest inspection
Date
December 18, 2023
Renewal2 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Michigan average: 8 deficiencies
Health Inspection History
Inspections
Total health inspections
4
Michigan average 6.5
Last Health inspection on Feb 2025
Total health citations
21
Michigan average 33.5
Citations per inspection
5.25
Michigan average 5.18
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
17 of 21 citations resulted from standard inspections; 3 of 21 resulted from complaint investigations; and 1 of 21 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Michigan averageMichigan average: 0.3
Serious Health citations
1
1
47% better than Michigan averageMichigan average: 1.9
0 critical citations
1 serious citation
19 moderate citations
1 minor citation
Citations history (last 3 years)
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Feb 05, 2025
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Feb 05, 2025
Corrected
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Feb 05, 2025
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Feb 05, 2025
Corrected
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Feb 05, 2025
Issues related to food quality, meal service, and resident's nutritional needs.
Feb 05, 2025
Corrected
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Feb 05, 2025
Issues related to food quality, meal service, and resident's nutritional needs.
Feb 05, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Assisted Living around Grand Rapids The information below is reported by the Michigan Department of Licensing and Regulatory Affairs (LARA).
Filter by care type
Holland Home Raybrook Campus
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Grand Rapids (Ridgemoor)
339
No
41
-
1
-
6
2
Holland Home
Porter Hills Village
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Grand Rapids
251
No
1
-
1
-
2
0
Porter Hills Presbyterian Village, Inc.
Sunrise of Cascade
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
Grand Rapids
125
Yes
43
Studio / Suite / 1 Bed / 2 Bed
1
A+
4
6
Ms Cascade Sh, Llc
Aquinata Hall
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Grand Rapids (Michigan Oaks)
45
No
18
Private Rooms
1
-
3
0
Sisters Of The Order Of St. Dominic Of Gr
American House Jenison
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC
Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC
Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.
Jenison (Maplewood)
-
Yes
17
-
-
-
0
0
-
Living Spaces & Floor Plans
Holland Home Raybrook Campus 2
Holland Home Raybrook Campus2
Holland Home Raybrook Campus3
Holland Home Raybrook Campus1
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6.6 miles from city center — 0.98 miles to nearest hospital (Vet Center, Grand Rapids, Mi.)
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
170
Employees
157
Contractors
13
Staff to resident ratio
1.95:1
12% better than Michigan averageMichigan average ratio: 1.75:1
Avg staff/day
63
Average shift
7.7 hours
0% compared with Michigan averageMichigan average: 7.9 hours
Total staff hours (quarter)
44,215
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
15
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.7 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
27
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
94
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
3.6%
1,609 contractor hours this quarter
Respiratory Therapy Technician: 3
Physical Therapy Aide: 3
Physical Therapy Assistant: 2
Speech Language Pathologist: 2
Qualified Social Worker: 1
Medical Director: 1
Occupational Therapy Assistant: 1
Staff by category
| Certified Nursing Assistant | 94 | 0 | 94 | 24,854 | 91 | 100% | 7.7 |
| Licensed Practical Nurse | 27 | 0 | 27 | 6,388 | 91 | 100% | 7.6 |
| Registered Nurse | 15 | 0 | 15 | 4,742 | 91 | 100% | 8.7 |
| Clinical Nurse Specialist | 6 | 0 | 6 | 2,320 | 64 | 70% | 8 |
| Other Dietary Services Staff | 8 | 0 | 8 | 1,645 | 82 | 90% | 7.3 |
| Other Social Services Staff | 1 | 0 | 1 | 539 | 68 | 75% | 7.9 |
| Mental Health Service Worker | 1 | 0 | 1 | 519 | 59 | 65% | 8.8 |
| Dental Services Staff | 1 | 0 | 1 | 511 | 57 | 63% | 9 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 480 | 70 | 77% | 6.7 |
| Administrator | 1 | 0 | 1 | 472 | 59 | 65% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 472 | 59 | 65% | 8 |
| Qualified Social Worker | 0 | 1 | 1 | 462 | 61 | 67% | 7.6 |
| Physical Therapy Aide | 0 | 3 | 3 | 450 | 68 | 75% | 6.2 |
| Physical Therapy Assistant | 0 | 2 | 2 | 163 | 43 | 47% | 3.8 |
| Dietitian | 2 | 0 | 2 | 144 | 21 | 23% | 6.8 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 32 | 8 | 9% | 4 |
| Medical Director | 0 | 1 | 1 | 12 | 12 | 13% | 1 |
| Speech Language Pathologist | 0 | 2 | 2 | 12 | 3 | 3% | 3.8 |
94 Certified Nursing Assistant
% of Days
100%
27 Licensed Practical Nurse
% of Days
100%
15 Registered Nurse
% of Days
100%
6 Clinical Nurse Specialist
% of Days
70%
8 Other Dietary Services Staff
% of Days
90%
1 Other Social Services Staff
% of Days
75%
1 Mental Health Service Worker
% of Days
65%
1 Dental Services Staff
% of Days
63%
3 Respiratory Therapy Technician
% of Days
77%
1 Administrator
% of Days
65%
1 Nurse Practitioner
% of Days
65%
1 Qualified Social Worker
% of Days
67%
3 Physical Therapy Aide
% of Days
75%
2 Physical Therapy Assistant
% of Days
47%
2 Dietitian
% of Days
23%
1 Occupational Therapy Assistant
% of Days
9%
1 Medical Director
% of Days
13%
2 Speech Language Pathologist
% of Days
3%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
87 residents
Residents by payment source
Medicaid
41 residents (47.1%)
Private pay or other
46 residents (52.9%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
CCRC
Part of a Continuing Care Retirement Community offering multiple care levels
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
5.3
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
5.3
36% better than Michigan averageMichigan average: 8.4
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
10.9
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
10.9
33% better than Michigan averageMichigan average: 16.3
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
3.9%
Percent of long-stay residents whose need for help with daily activities has increased
3.9%
69% better than Michigan averageMichigan average: 12.5%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
4.9%
Percent of long-stay residents whose ability to move independently worsened
4.9%
68% better than Michigan averageMichigan average: 15.3%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
23.9%
Percent of low risk long-stay residents who lose control of their bowels or bladder
23.9%
14% worse than Michigan averageMichigan average: 21.0%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
4.0%
Percent of long-stay residents experiencing one or more falls with major injury
4.0%
26% worse than Michigan averageMichigan average: 3.2%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
6.6%
Percent of long-stay high risk residents with pressure ulcers
6.6%
14% worse than Michigan averageMichigan average: 5.7%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
1.5%
Percent of long-stay residents with a urinary tract infection
1.5%
9% better than Michigan averageMichigan average: 1.7%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
7.3%
Percent of long-stay residents who lose too much weight
7.3%
30% worse than Michigan averageMichigan average: 5.7%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
1.6%
Percent of long-stay residents who have depressive symptoms
1.6%
58% better than Michigan averageMichigan average: 3.9%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
16.6%
Percent of long-stay residents who received an antipsychotic medication
16.6%
11% worse than Michigan averageMichigan average: 15.0%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.7%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.7%
5% better than Michigan averageMichigan average: 94.9%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
95.6%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
95.6%
In line with Michigan averageMichigan average: 95.0%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
92.1%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
92.1%
12% better than Michigan averageMichigan average: 82.5%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Michigan averageMichigan average: 1.4%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
95.6%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
95.6%
20% better than Michigan averageMichigan average: 79.5%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$0
100% lower than Michigan averageMichigan average: $76K
Number of fines
0
100% fewer fines than Michigan averageMichigan average: 2.0
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
19% more payment denials than Michigan averageMichigan average: 0.8
Fines amount comparison
Fines amount comparison
This facility
$0
Michigan average
$76K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Payment Denial
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Feb 5, 2025
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Feb 5, 2025
10 days
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Holland Home Raybrook Campus based on CMS SNF Cost Reports.
Occupancy Rate
83.4%
↑ 5.0pp vs 2022
Net Income
$2.1M
↑ ~$3.2M vs 2022
Total Payroll
$14.5M
↑ ~$578.7K vs 2022
Profit Margin
7.6%
↑ 12.1pp vs 2022
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Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
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