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CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Holland Raybrook Campus offers independent living, assisted living, memory care, and skilled nursing where exceptional lifestyle is found. The award-winning non-profit community leads as the retirement home that improves the holistic wellness of each resident; they boast a nurturing and stimulating atmosphere that stimulates the mind, body, and spirit through social programs and spiritual activities. Holland Home strives in committing to providing service to its residents with Christ-like care.
The Raybrook residences of Holland Home provide a range of outing activities such as watching a musical or theater performance. They proudly house the William C. Buiten Wellness Center which is fully equipped with state-of-the-art machines. Other community amenities include a billiards room, a pool, and a library.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 23rd out of 133 homes in Michigan for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 53m per day | ▲ 14% State avg: 46m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 47m per day | ▼ 12% State avg: 53m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 3h 4m per day | ▲ 28% State avg: 2h 23m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 4h 12m per day | ▲ 19% State avg: 3h 31m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 3m per day | ▼ 29% State avg: 4m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 20m per day | ▼ 31% State avg: 29m per day · National avg: 28m per day |
Lower than the Michigan average: 75.8%Holland Home Raybrook Campus is legally operated by Holland Home.
In Michigan, the Department of Licensing and Regulatory Affairs (LARA) conducts unannounced inspections and investigations to ensure long-term care facilities comply with state health codes.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Michigan state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | MI Average | vs. MI Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 26 | 8 | This facility has 225% more total deficiencies than a typical Michigan nursing home (26 vs. MI avg 8).↑ 225% worse |
|
Deficiencies per year
Average deficiencies per year since 2005.
| 1.2 | 0.4 | This facility has 200% more deficiencies per year than a typical Michigan nursing home (1.2 vs. MI avg 0.4).↑ 200% worse |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 4.3 | 1.6 | This facility has 169% more deficiencies per inspection than a typical Michigan nursing home (4.3 vs. MI avg 1.6).↑ 169% worse |
Inspections
| This Facility | MI Average | vs. MI Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 6 | 5 | This facility has 20% more total inspections than a typical Michigan nursing home (6 vs. MI avg 5).↑ 20% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
Michigan average 6.5
Last Health inspection on Feb 2025
Michigan average 33.5
Michigan average 5.18
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
17 of 21 citations resulted from standard inspections; 3 of 21 resulted from complaint investigations; and 1 of 21 came from combined inspections (standard and complaint).
100% better than Michigan averageMichigan average: 0.3
47% better than Michigan averageMichigan average: 1.9
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
10% more staff per resident than Michigan average
0% compared with Michigan average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
All 14 RN Staff are full-time employees. No contractors work on this role.
14
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.8 hoursAssists with medical care and medications.
All 24 LPN Staff are full-time employees. No contractors work on this role.
24
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hoursHelps with daily care and mobility.
All 88 CNA Staff are full-time employees. No contractors work on this role.
88
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
1,527 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 88 | 0 | 88 | 25,425 | 92 | 100% | 7.7 |
| Licensed Practical Nurse | 24 | 0 | 24 | 6,453 | 92 | 100% | 7.9 |
| Registered Nurse | 14 | 0 | 14 | 4,474 | 92 | 100% | 8.8 |
| Clinical Nurse Specialist | 6 | 0 | 6 | 2,319 | 64 | 70% | 8 |
| Other Dietary Services Staff | 9 | 0 | 9 | 2,051 | 90 | 98% | 6.8 |
| Dental Services Staff | 1 | 0 | 1 | 566 | 61 | 66% | 9.3 |
| Mental Health Service Worker | 1 | 0 | 1 | 510 | 58 | 63% | 8.8 |
| Other Social Services Staff | 1 | 0 | 1 | 489 | 61 | 66% | 8 |
| Administrator | 1 | 0 | 1 | 480 | 60 | 65% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 476 | 60 | 65% | 7.9 |
| Qualified Social Worker | 0 | 1 | 1 | 445 | 64 | 70% | 6.9 |
| Physical Therapy Aide | 0 | 2 | 2 | 408 | 64 | 70% | 6.3 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 391 | 57 | 62% | 6.7 |
| Physical Therapy Assistant | 0 | 5 | 5 | 175 | 44 | 48% | 3.8 |
| Speech Language Pathologist | 0 | 2 | 2 | 65 | 15 | 16% | 4.3 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 31 | 7 | 8% | 4.4 |
| Dietitian | 1 | 0 | 1 | 13 | 4 | 4% | 3.3 |
| Medical Director | 0 | 1 | 1 | 13 | 17 | 18% | 0.7 |
Includes penalties issued in 2025
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
100% lower than Michigan averageMichigan average: $76K
100% fewer fines than Michigan averageMichigan average: 2.0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
19% more payment denials than Michigan averageMichigan average: 0.8
Penalties are imposed by CMS for violations of federal nursing home regulations.
1 penalty in the past 3 years
Feb 5, 2025 · 10 days
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Feb 5, 2025Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
5.3
36% better than Michigan averageMichigan average: 8.4
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
10.9
33% better than Michigan averageMichigan average: 16.3
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
3.9%
69% better than Michigan averageMichigan average: 12.5%
Percent of long-stay residents whose ability to move independently worsened
4.9%
68% better than Michigan averageMichigan average: 15.3%
Percent of low risk long-stay residents who lose control of their bowels or bladder
23.9%
14% worse than Michigan averageMichigan average: 21.0%
Percent of long-stay residents experiencing one or more falls with major injury
4.0%
26% worse than Michigan averageMichigan average: 3.2%
Percent of long-stay high risk residents with pressure ulcers
6.6%
14% worse than Michigan averageMichigan average: 5.7%
Percent of long-stay residents with a urinary tract infection
1.5%
9% better than Michigan averageMichigan average: 1.7%
Percent of long-stay residents who lose too much weight
7.3%
30% worse than Michigan averageMichigan average: 5.7%
Percent of long-stay residents who have depressive symptoms
1.6%
58% better than Michigan averageMichigan average: 3.9%
Percent of long-stay residents who received an antipsychotic medication
16.6%
11% worse than Michigan averageMichigan average: 15.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.7%
5% better than Michigan averageMichigan average: 94.9%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
95.6%
In line with Michigan averageMichigan average: 95.0%
Number of hospitalizations per 1,000 long-stay resident days.
2.12
22% worse than Michigan averageMichigan average: 1.74
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.56
64% better than Michigan averageMichigan average: 1.54
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
92.1%
12% better than Michigan averageMichigan average: 82.5%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Michigan averageMichigan average: 1.4%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
95.6%
20% better than Michigan averageMichigan average: 79.5%
Rate of successful return to home or community from a skilled nursing facility.
24.3%
52% worse than Michigan averageMichigan average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
20% of new residents, usually for short-term rehab.
75% of new residents, often for short stays.
6% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
87Residents meet regularly to discuss policies, care quality, and activities
Part of a Continuing Care Retirement Community offering multiple care levels
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Holland Home Raybrook Campus based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #12 / 134Payroll — State benchmarkedThis home is ranked 12th out of 134 homes in Michigan for payroll. Shows total annual staff payroll benchmarked to the Michigan average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Building Type: Mid-rise
Fitness and Recreation
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
6.6 miles from city center
Estimated distance in miles from Grand Rapids's city center to Holland Home Raybrook Campus's address, calculated via Google Maps.
— 0.98 miles to nearest hospital (Vet Center, Grand Rapids, Mi.)
Add your location
Holland Home Raybrook Campus is located in Grand Rapids, Michigan.
Here are the financial assistance programs available to residents in Michigan.
The information below is reported by the Michigan Department of Licensing and Regulatory Affairs (LARA).
| Porter Hills Village |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Grand Rapids (Grand Rapids Charter Township) | 100
Facility
100
MI AVG
76
Rank
#135 / 435 | 39.0% | -49% | 4.94 | +25% | +15% | $0 | 9 | 3.0 | - | 39 | - |
1
Facility
1
MI AVG
39
Rank
#681 / 703 | United Methodist Retirement Communities, Inc. | $22.6M | $10.9M | 48.3% | 235310 | ||||
| Covenant Living of the Great Lakes |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Grand Rapids (Westside Connection) | 102
Facility
102
MI AVG
76
Rank
#124 / 435 | 28.4% | -63% | 3.49 | +51% | -19% | $0 | 31 | 10.3 | - | 29 | A+ |
35
Facility
35
MI AVG
39
Rank
#371 / 703 | Covenant Living Of The Great Lakes | $6.5M | $3.6M | 54.9% | 235614 | ||||
| Willow Creek West AFC |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Grand Rapids (Alger Heights) | 20
Facility
20
MI AVG
76
Rank
#332 / 435 | 50.0% | -34% | 5.68 | +34% | +32% | $0 | 19 | 6.3 | 2 | 10 | - |
67
Facility
67
MI AVG
39
Rank
#88 / 703 | Orchard Creek Health Care Inc | $7.3M | $4.3M | 58.3% | 235611 | ||||
| Holland Home Raybrook Campus |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Grand Rapids (Ridgemoor) | 236
Facility
236
MI AVG
76
Rank
#6 / 435 | 22.5% | -70% | 5.02 | -16% | +17% | $0 | 21 | 5.3 | 1 | 53 | - |
41
Facility
41
MI AVG
39
Rank
#311 / 703 | Christian Living Services | $28.3M | $14.5M | 51.3% | 235440 | ||||
| Clark Retirement at Keller Lake |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Grand Rapids (East Paris) | 182
Facility
182
MI AVG
76
Rank
#18 / 435 | - | - | 4.14 | +80% | -4% | $0 | 61 | 7.6 | 3 | 119 | A+ |
34
Facility
34
MI AVG
39
Rank
#379 / 703 | Dana Scratch | $25.5M | $10.1M | 39.7% | 235103 |
Holland Home Raybrook Campus is in the Ridgemoor neighborhood of Grand Rapids.
The legal owner and operator of Holland Home Raybrook Campus is Holland Home.
Holland Home Raybrook Campus has a walk score of 41. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
According to MI state health department records, Holland Home Raybrook Campus's license number is AH410236821.
According to MI state health department records, Holland Home Raybrook Campus's license expires on July 31, 2027.
Holland Home Raybrook Campus's occupancy is 22%.
Yes — see the floorplan options available at Holland Home Raybrook Campus on this page.
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