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Assisted Living Home

Holston Rehabilitation and Care Center

Assisted Living Home

Holston Rehabilitation and Care Center

3641 Memorial Blvd., Kingsport, TN 37664 View map
Overview of Holston Rehabilitation and Care Center
Holston Rehabilitation and Care Center is a skilled nursing facility located in Kingsport, TN. It offers both short-term rehabilitation and long-term care options, with a focus on personalized service. The center is equipped with a state-of-the-art therapy gym and a dedicated staff committed to providing quality care.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
1/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
2/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
2/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
1/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
3h 46m per day

Capacity and availability

High-capacity home

May provide extensive amenities, services and programs.

Total beds 204

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the state average
Occupancy rate 51.2%
Residents per day (avg) 132
Occupancy rate
51.2%
Residents per day (avg)
132

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Might be optimal for
Post-acute recovery Temporary care Transitional stays

Breakdown by payment type

Medicare

20% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

71% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

9% of new residents, often for long-term daily care.

Typical stay 1 - 2 years

Finances and operations

Privately-owned community
Operated by a business corporation.
Home revenue
$15.2M
Profit
$1.2M
Privately-owned community Operated by a business corporation.
Home revenue
$15,215,842.00
Profit
$1,244,645.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$5.4M
35.3% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$8.6M
Total costs $14.0M
Bed community size
204-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Years in operation
33 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.

About this community

License details

Facility type
Nursing Home
Status Licensed
Issuance July 1, 1992

Additional licensing details

License number: 00000264
CMS Certification Number: 445295

Ownership & operating entity

Holston Rehabilitation and Care Center is administrated by Johnathan Blaine Kelly.

Owner name: Holston Manor SNF Operations, LLC

Care Services

Nursing Services
Rehabilitation Services
Memory Care
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing
Short-Term Rehab

All Levels of Care

Short Term Rehab
Long Term Care
Memory Support Care

Amenities & Lifestyle

Private Rooms
24-Hour Skilled Nursing
Atrium for Private Parties
Spacious Therapy Gym
Interior Courtyard
Activities Department
On Site Maintenance
On-Call Physicians
Housekeeping
Laundry Services
Wi-Fi Internet Access
Transportation

Programs & Activities

Specific Programs
Therapy, Short Term Rehab, Long Term Care, Memory Support Care
Contact Holston Rehabilitation and Care Center

Inspection History

In Tennessee, the Department of Health, Division of Health Care Facilities performs unannounced inspections and investigations to ensure facilities provide high-quality resident care.

Tennessee average: 9 complaint visits

Latest inspection

Date:March 5, 2024

0 enforcement actions

Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.

Health Inspection History

Inspections
Total health inspections 5

State average N/A


Last Health inspection on Nov 2025

Total health citations 17

State average N/A

Citations per inspection
3.4

State average N/A


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

12 of 17 citations resulted from standard inspections; 3 of 17 resulted from complaint investigations; and 2 of 17 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
In line with State average

State average: N/A


Serious Health citations More info 0
In line with State average

State average: N/A

0 critical citations More info State average: N/A

0 serious citations More info State average: N/A

16 moderate citations More info State average: N/A

1 minor citation More info State average: N/A
Citations history (last 3 years)
Abuse/Neglect moderate citation Info Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment. Nov 17, 2025

Administration moderate citation Info Issues related to how the facility is managed, including policies, procedures, and compliance with regulations. Mar 05, 2024
Corrected

Infection Control moderate citation Info Issues related to preventing and controlling infections, including hygiene practices and safety protocols. Mar 05, 2024
Corrected

Nutrition moderate citation Info Issues related to food quality, meal service, and resident's nutritional needs. Mar 05, 2024
Corrected

Compare Assisted Living around Usa The information below is reported by the Tennessee Department of Health, Division of Health Care Facilities.

Holston Rehabilitation and Care Center
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Kingsport
204
No
-
-
Job Haines Home
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Bloomfield
40
No
85
Studio / 1 Bed / Private / Semi-Private Rooms
Village Care Homes Assisted Living – Stephen F Austin
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Conroe
16
No
27
Private / Semi-Private Suite
Countryside Manor Assisted Living
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Conroe
12
No
8
-
Anton’s Assisted Living
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Boerne
10
No
-
-

Places of interest near Holston Rehabilitation and Care Center

Address 4.3 miles from city center

Address 3641 Memorial Blvd., Kingsport, TN 37664

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Address

Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 369
Employees 211
Contractors 158
Staff to resident ratio 2.88:1
0% compared with State average

State average ratio: 0:0

Avg staff/day 80
Average shift 8.2 hours
0% compared with State average

State average: 0 hours

Total staff hours (quarter) 59,991
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 13
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 5.6 hours

No contractors work on this role.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 90
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.9 hours

This role is partially covered by contractors.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 201
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.7 hours

This role is partially covered by contractors.

Contractor staffing

Total hours from contractors

11.9%

7,145 contractor hours this quarter

Certified Nursing Assistant: 100 Licensed Practical Nurse: 58
Staff by category
Certified Nursing Assistant10110020129,20391100%8.7
Licensed Practical Nurse32589012,76291100%8.9
Clinical Nurse Specialist120123,2728492%8
Nurse Aide in Training170172,6808796%8.2
RN Director of Nursing5051,8878088%7.4
Therapeutic Recreation Specialist4041,4997279%6.8
Other Dietary Services Staff3031,4948593%7.8
Registered Nurse130131,3828998%5.6
Respiratory Therapist6061,1856875%7.1
Physical Therapy Assistant3037076774%6
Qualified Social Worker4046616470%6.8
Dietitian1015266774%7.8
Administrator1015206571%8
Mental Health Service Worker1015046369%8
Nurse Practitioner1014806571%7.4
Dental Services Staff1014666066%7.8
Qualified Activities Professional1014515560%8.2
Respiratory Therapy Technician5053147380%3.3
201 Certified Nursing Assistant
% of Days 100%
90 Licensed Practical Nurse
% of Days 100%
12 Clinical Nurse Specialist
% of Days 92%
17 Nurse Aide in Training
% of Days 96%
5 RN Director of Nursing
% of Days 88%
4 Therapeutic Recreation Specialist
% of Days 79%
3 Other Dietary Services Staff
% of Days 93%
13 Registered Nurse
% of Days 98%
6 Respiratory Therapist
% of Days 75%
3 Physical Therapy Assistant
% of Days 74%
4 Qualified Social Worker
% of Days 70%
1 Dietitian
% of Days 74%
1 Administrator
% of Days 71%
1 Mental Health Service Worker
% of Days 69%
1 Nurse Practitioner
% of Days 71%
1 Dental Services Staff
% of Days 66%
1 Qualified Activities Professional
% of Days 60%
5 Respiratory Therapy Technician
% of Days 80%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
128 residents
Residents by payment source
Medicare
23 residents (18%)
Medicaid
82 residents (64.1%)
Private pay or other
23 residents (18%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 20.8
99% worse than State average

State average: 10.5

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 37.8
94% worse than State average

State average: 19.5

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 31.5%
97% worse than State average

State average: 16.0%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 57.6%
166% worse than State average

State average: 21.7%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 24.3%
17% worse than State average

State average: 20.7%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 1.9%
47% better than State average

State average: 3.7%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 3.4%
37% better than State average

State average: 5.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.6%
72% better than State average

State average: 2.1%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 9.6%
52% worse than State average

State average: 6.3%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 2.5%
77% better than State average

State average: 11.0%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 25.9%
57% worse than State average

State average: 16.5%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 96.4%
7% better than State average

State average: 89.9%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
6% better than State average

State average: 94.5%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 96.0%
20% better than State average

State average: 79.7%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 2.1%
25% worse than State average

State average: 1.7%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 97.4%
22% better than State average

State average: 79.8%

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