Inspection Reports for
Hopkins Center For Rehabilitation And Healthcare

NY, 11217

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Inspection Report — Apr 12, 2024

Annual Inspection
Citations: 2 Date: Apr 12, 2024

Visit Reason
The inspection was conducted as a Recertification Survey from 04/07/2024 through 04/12/2024 to assess compliance with regulatory requirements including staffing data submission and infection control practices.

Findings
The facility failed to timely submit required direct care staffing data for the quarter 10/01/2023 - 12/31/2023, and did not ensure proper infection control practices during dining, specifically a Certified Nursing Assistant did not perform hand hygiene between assisting multiple residents.

Citations (2)
Failure to electronically submit complete and accurate direct care staffing information based on payroll data timely for the quarter 10/01/2023 - 12/31/2023.
Failure to ensure infection control practices were followed; specifically, a Certified Nursing Assistant did not perform hand hygiene between residents during dining assistance.
Report Facts
Fiscal quarter: 1 Date of failed submission: Feb 15, 2024 Observation time: 5

Employees mentioned
NameTitleContext
Certified Nursing Assistant #8Certified Nursing AssistantObserved not performing hand hygiene between residents during dining assistance
Assistant Director of Nursing #1Assistant Director of Nursing / Infection PreventionistInterviewed regarding infection control practices and hand hygiene requirements
AdministratorResponsible for submitting staffing data; acknowledged late submission

Inspection Report — Apr 12, 2024

Complaint Investigation
Citations: 9 Date: Apr 12, 2024

Visit Reason
State-compiled facility profile showing 7 inspections from 2022 to 2024 with citation and complaint history.

Complaint Details
The state logged 137 complaints about this facility; 4 led to on-site inspections. No citations resulted from those complaints.
Findings
Across 7 inspections, 5 resulted in citations totaling 9 deficiencies, including standard health and life safety code violations. The facility had 137 complaints with 4 on-site inspections but no formal enforcement actions.

Citations (9)
Infection Prevention & Control: Standard Health Citation for quality of care related to infection prevention and control issues.
Payroll Based Journal: Standard Health Citation for quality of care related to payroll based journal reporting.
Discharge From Exits: Life Safety Code Citation for NFPA requirements regarding discharge from exits.
Hazardous Areas - Enclosure: Life Safety Code Citation for NFPA requirements related to hazardous area enclosures.
Stairways And Smokeproof Enclosures: Life Safety Code Citation for NFPA requirements concerning stairways and smokeproof enclosures.
Reporting - National Health Safety Network: Standard Health Citation for quality of care related to reporting deficiencies noted in multiple COVID19 surveys.
Reporting - National Health Safety Network: Standard Health Citation for quality of care related to reporting deficiencies noted in multiple COVID19 surveys.
Reporting - National Health Safety Network: Standard Health Citation for quality of care related to reporting deficiencies noted in multiple COVID19 surveys.
Reporting - National Health Safety Network: Standard Health Citation for quality of care related to reporting deficiencies noted in multiple COVID19 surveys.
Report Facts
Inspections on page: 7 Total violations/deficiencies cited: 9 Inspections with violations: 5 Inspections without violations: 2 Total complaints: 137 On-site complaint inspections: 4 Enforcement actions: 0

Inspection Report — Mar 15, 2022

Annual Inspection
Citations: 6 Date: Mar 15, 2022

Visit Reason
The inspection was conducted as part of the recertification and abbreviated survey to assess compliance with regulatory requirements including resident care, safety, and facility operations.

Findings
The facility was found deficient in multiple areas including failure to provide adequate assistance with activities of daily living, improper application of therapeutic devices, inadequate supervision to prevent accidents related to smoking materials, unsafe food handling and storage practices, expired emergency water supplies, and incomplete and inaccurate medical record documentation.

Citations (6)
Failure to provide assistance with toileting and personal hygiene for Resident #44 as per care plan.
Resident #144 with left-hand contracture was not provided with splint device/rolled gauze as ordered.
Multiple residents (including #62, #65, #80, #119, #203) were found with smoking materials in their possession contrary to facility policy, posing accident hazards.
Expired food items (bologna and sandwiches) found in kitchen refrigerator beyond safe use date.
Emergency water supply included 5-gallon bottles expired as early as 2016, stored in an area also used for expired residents.
Certified Nursing Assistants documented application of rolled gauze to Resident #144's left hand when it was not provided.
Report Facts
Residents reviewed for ADL assistance: 38 Residents reviewed for accident hazards: 38 Expired 5-gallon water bottles: 51 Expired 5-gallon water bottles observed: 52 Smoking materials observed in Resident #119's room: 10

Employees mentioned
NameTitleContext
CNA #1Certified Nursing AssistantInterviewed regarding lack of awareness of rolled gauze application for Resident #144
CNA #5Certified Nursing AssistantInterviewed about smoking observations for Residents #62 and #119
CNA #8Certified Nursing AssistantInterviewed about Resident #44 toileting assistance
CNA #9Certified Nursing AssistantInterviewed about Resident #44 toileting assistance and refusal
RN Manager #7Registered Nurse ManagerInterviewed about supervision of CNAs and resident care
CNA #4Certified Nursing AssistantInterviewed about Resident #65 smoking habits
LPN #5Licensed Practical NurseInterviewed about Resident #65 smoking materials
RN #4Registered NurseInterviewed about smoking policy and resident supervision
DSWDirector of Social WorkInterviewed about smoking agreements and resident supervision
SW #1Social WorkerInterviewed about smoking assessments and resident compliance
SGSecurity GuardInterviewed about smoking material control and resident supervision
AFSDActing Food Service DirectorInterviewed about expired food and food safety practices
DOMDirector of MaintenanceInterviewed about emergency water storage and expired bottles
AdministratorFacility AdministratorInterviewed about smoking policy enforcement and emergency water concerns
Infection PreventionistInfection PreventionistInterviewed about food storage and emergency water safety
RNS #1Registered Nurse SupervisorInterviewed about resident #144 care and supervision
DONDirector of NursingInterviewed about resident splint device supervision and smoking policy

Inspection Report — Aug 1, 2019

Annual Inspection
Citations: 7 Date: Aug 1, 2019

Visit Reason
The inspection was a recertification survey conducted to assess compliance with federal regulations for nursing homes, including resident rights, care planning, infection control, environmental conditions, and pest control.

Findings
The facility was found deficient in multiple areas including failure to maintain resident dignity regarding Foley catheter privacy, inadequate resident notification of complaint rights, improper posting of survey results, unsanitary conditions with persistent urine odor and pest infestation, incomplete person-centered care planning for dementia, and lapses in infection control practices such as oxygen tubing touching the floor and improper use of personal protective equipment.

Citations (7)
Resident's Foley catheter bag and tubing were left uncovered and exposed to public view, violating dignity rights.
Residents were not informed orally and in writing about their right to file a complaint with the state survey agency and provided with contact information.
Survey results were not posted in a place readily accessible to residents and representatives without having to ask for them.
Facility did not ensure necessary housekeeping services to maintain a clean, sanitary, and comfortable interior; strong urine odor and presence of flies noted in resident room and common areas.
Care plan for a resident with dementia lacked individualized, person-centered interventions with measurable goals and time frames.
Infection control practices were not maintained: oxygen tubing touching the floor, CNA entering contact precaution room without PPE, and RN not performing hand hygiene before connecting enteral feeding.
Facility did not maintain an effective pest control program; numerous flies observed in a resident's room despite weekly extermination visits.
Report Facts
Residents reviewed: 38 Residents observed for environmental conditions: 8 Residents affected by dignity deficiency: 1 Residents affected by complaint notification deficiency: 11 Residents affected by survey posting deficiency: 11 Residents affected by environmental odor and pest deficiency: 1 Residents affected by care plan deficiency: 1 Residents affected by infection control deficiency: 2

Employees mentioned
NameTitleContext
CNA #1Certified Nursing AssistantInterviewed about Foley catheter care and oxygen tubing
RN #1Registered NurseInterviewed about Foley catheter care and oxygen tubing supervision
Director of Nursing ServicesDirector of NursingInterviewed about facility policy on Foley catheter privacy
Medicaid CoordinatorInterviewed about resident complaint information in admission packets
AdministratorFacility AdministratorInterviewed about complaint rights notification and survey results posting
CNA #5Certified Nursing AssistantInterviewed about environmental odor and pest control in resident room
Housekeeper Staff #5HousekeeperInterviewed about cleaning routines and pest control
Director of Facilities ManagementDirector of Facilities ManagementInterviewed about cleaning and pest control procedures
CNA #4Certified Nursing AssistantInterviewed about resident behavior and care for dementia resident
CNA #5Certified Nursing AssistantInterviewed about dementia resident care and behavior
RN #3Registered NurseInterviewed about dementia resident care and use of dolls for engagement
RN #2Registered NurseObserved and interviewed about enteral feeding and hand hygiene
CNA #3Certified Nursing AssistantObserved and interviewed about failure to wear PPE in contact precaution room
Infection Control NurseInterviewed about oxygen tubing infection control practices
Housekeeper Staff #8HousekeeperObserved performing room sanitization

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