Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.

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Karen Acres Health Care Center is a rehabilitation facility and nursing home located in Urbandale, IA, just above Karen Acres Elementary School. The main services they offer are rehabilitation, and long-term care. Their long-term care residents receive 24/7 RN or LPN provided assistance, grooming and feeding assistance, medication management, as well as mobility assistance for those who need it.
This long term nursing home also provides hospice care, as well as respite care with a minimum of 7 day required stay. Karen Acres Health Care Center also offers bespoke care plans that will surely cater to the patient’s needs, in order for them to keep their cognitive and physical health at the highest level.
May offer a more intimate, personalized care environment.
Occupancy is moderate, suggesting balanced demand.
Most residents typically stay for a few weeks or months before returning home or moving on.
48% of new residents, usually for short-term rehab.
42% of new residents, often for short stays.
10% of new residents, often for long-term daily care.
Karen Acres Health Care Center is administrated by Pam Harned.
Ways to qualify for care at this community, including accepted programs and payment options.
This facility is certified for eligible Medicaid services.
This facility is certified for eligible Medicare services.
In Iowa, the Department of Inspections, Appeals, and Licensing conducts unannounced health and safety surveys to monitor compliance and protect residents in long-term care settings.
4 visits/inspections triggered by complaints
1 other visits
Iowa average: 17 visits/inspections
Iowa average: 0 inspections
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
The most recent inspection on November 25, 2025, found the facility in compliance with no specific deficiencies detailed. Earlier inspections showed some deficiencies primarily related to resident transfers and accident prevention, with citations for failure to follow care plans resulting in residents being lowered to the floor during transfers, though no injuries were reported. Prior reports also noted issues with resident rights violations, food safety, infection control, and maintaining a safe environment, including a substantiated complaint about unauthorized video recording of a resident. Complaint investigations were mostly unsubstantiated except for a few substantiated cases involving resident dignity and abuse concerns. The facility appears to have addressed many prior deficiencies, showing improvement in recent inspections, although transfer-related issues persisted until the latest survey.
Iowa average 4.9
Last Health inspection on Jun 2025
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
6 of 9 citations resulted from standard inspections; 1 of 9 resulted from complaint investigations; and 2 of 9 came from combined inspections (standard and complaint).
Iowa average: 0.6
Iowa average: 0.9
Nursing Home 24/7 care needed
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Hospice Care
Nursing
Nursing Home 24/7 care needed
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Independent Living For self-sufficient seniors seeking community and minimal assistance.
Nursing
Nursing Home 24/7 care needed
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Nursing Home 24/7 care needed
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Hospice Care
Nursing
Nursing Home 24/7 care needed
Nursing
2 miles from city center — 2.73 miles to nearest hospital (Iowa Psychiatric Society)
3605 Elm Dr, Urbandale, IA 50322
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Source: CMS Payroll-Based Journal (Q2 2025)
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 8 | 8.5 | Yes |
| Licensed Practical Nurse | 6 | 9.1 | Yes |
| Certified Nursing Assistant | 17 | 7.1 | No |
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 17 | 0 | 17 | 5,572 | 91 | 100% | 7.1 |
| Licensed Practical Nurse | 2 | 4 | 6 | 874 | 77 | 85% | 9.1 |
| Registered Nurse | 5 | 3 | 8 | 787 | 65 | 71% | 8.5 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 540 | 66 | 73% | 7.9 |
| Administrator | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 448 | 59 | 65% | 7.6 |
| Speech Language Pathologist | 0 | 2 | 2 | 318 | 65 | 71% | 4.9 |
| RN Director of Nursing | 1 | 0 | 1 | 298 | 46 | 51% | 6.5 |
| Physical Therapy Aide | 0 | 3 | 3 | 138 | 43 | 47% | 3.2 |
| Physical Therapy Assistant | 0 | 3 | 3 | 138 | 56 | 62% | 2.4 |
| Respiratory Therapy Technician | 0 | 7 | 7 | 95 | 32 | 35% | 2.7 |
| Qualified Social Worker | 0 | 1 | 1 | 39 | 35 | 38% | 1.1 |
| Occupational Therapy Aide | 0 | 1 | 1 | 24 | 9 | 10% | 2.6 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 8 | 3 | 3% | 2.8 |
| Medical Director | 0 | 1 | 1 | 3 | 4 | 4% | 0.6 |
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
Historical financial and operational data for Karen Acres Health Care Center based on CMS SNF Cost Reports.
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