Karen Acres Health Care Center

Karen Acres Health Care Center is a Nursing Home in Iowa

Karen Acres Health Care… is a Nursing Home in Iowa

Karen Acres Health Care Center

3605 Elm Dr, Urbandale, IA 50322 View Map

Karen Acres Health Care Center is a Nursing Home in Iowa

Karen Acres Health Care… is a Nursing Home in Iowa

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Overview of Karen Acres Health Care Center

Karen Acres Health Care Center is a rehabilitation facility and nursing home located in Urbandale, IA, just above Karen Acres Elementary School. The main services they offer are rehabilitation, and long-term care. Their long-term care residents receive 24/7 RN or LPN provided assistance, grooming and feeding assistance, medication management, as well as mobility assistance for those who need it.

This long term nursing home also provides hospice care, as well as respite care with a minimum of 7 day required stay. Karen Acres Health Care Center also offers bespoke care plans that will surely cater to the patient’s needs, in order for them to keep their cognitive and physical health at the highest level.

(515) 276-4969

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 3.41/day
Overall rating Info Based on health inspections, staffing and quality measures.
4/5
Health Inspection Info Based on deficiencies found during state health inspections.
4/5
Staffing Info Based on nurse staffing hours per resident per day.
3/5
Quality Measures Info Based on clinical outcomes for residents.
4/5

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 35

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Iowa average
Occupancy rate 83.4%
Residents per day (avg) 30
Occupancy rate
83.4%
Residents per day (avg)
30

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

48% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

49% of new residents, often for short stays.

Typical stay 3 - 4 months

Medicaid

3% of new residents, often for long-term daily care.

Typical stay 1 years

Finances and operations

Voluntary non-profit home
Church
Home revenue
$3.3M
Surplus of revenue
$346.0K
Voluntary non-profit home Church
Home revenue
$3,283,215.00
Surplus of revenue
$346,001.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$1.5M
44.6% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$1.0M
Total costs $2.5M
Bed community size
35-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score
Walk Score: 71 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

About this community

License Status
Active
License Date
February 10, 2025
License Expiration
February 10, 2026

Additional licensing details

License number: 770275
CMS Certification Number: 165460
County: Polk

Ownership & operating entity

Karen Acres Health Care Center is administrated by Pam Harned.

Contact Information

Fax: 5153090247

Types of Care at Karen Acres Health Care Center

Skilled Nursing Hospice Care Respite Care
Contact Karen Acres Health Care Center

Inspection History

In Iowa, the Department of Inspections, Appeals, and Licensing conducts unannounced health and safety surveys to monitor compliance and protect residents in long-term care settings.

21 visits/inspections

4 visits/inspections triggered by complaints

1 other visits

Breakdown by inspection type
  • 10 renewal/recertification inspections
  • 4 complaint investigations
  • 6 incident investigations
  • 1 other inspection

Iowa average: 17 visits/inspections

Iowa average: 0 inspections

Latest inspection

Date:November 26, 2025

Inspection history

11/26/2025 Incident Revisit
Yes
10/21/2025 Incident
06/12/2025 Recertification Revisit
Yes
06/11/2025 Recertification
03/19/2025 Complaint, Incident
09/13/2024 Complaint
07/10/2024 Recertification Revisit, Complaint Revisit, Incident Revisit
Yes
07/07/2024 Recertification, Complaint, Incident
03/28/2024 Complaint Revisit, Incident Revisit
Yes
03/12/2024 Complaint, Incident
10/25/2023 Recertification Revisit
Yes
10/12/2023 Recertification
05/13/2022 Recertification Revisit
Yes
05/03/2022 Recertification
06/22/2021 Other
03/05/2021 Recertification Revisit, Complaint Revisit
Yes
03/04/2021 Recertification, Complaint, Amended
12/14/2020 FIC
07/30/2020 FIC Revisit
Yes
07/29/2020 FIC
06/30/2020 FIC

Comparison Chart

The information below is reported by the Iowa Department of Inspections, Appeals, and Licensing.
Compare Nursing Homes around Urbandale
Karen Acres Health Care Center
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

HC

Hospice Care

N

Nursing

RC

Respite Care

Urbandale
35
No
-
71
HARNED, PAMELA
83.4%
$3,283,215.00
$1,462,859.00
44.6%
29.50
4/5
3.4093
4/5
3/5
4/5
-
Deerfield Health Care Center
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

N

Nursing

Urbandale
30
No
A+
5
BEAR, SCOTT
86.3%
$4,678,922.00
$2,399,593.00
51.3%
18.20
4/5
6.9474
3/5
5/5
4/5
1
Urbandale Health Care Center
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

HC

Hospice Care

N

Nursing

RC

Respite Care

Urbandale
115
No
-
61
REITER, JENNIFER
78.3%
$13,111,963.00
$4,360,588.00
33.3%
84.70
2/5
3.5833
1/5
1/5
5/5
3
Azria Health Park Place
N

Nursing

Des Moines
70
No
-
51
ANDERSON, KELSEY
61.4%
$4,789,328.00
$1,970,348.00
41.1%
56.80
1/5
3.6758
1/5
2/5
1/5
-
Bickford of Urbandale
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Urbandale
73
Yes
-
28
-
-
-
-
-
-
-
-
-
-
-
-

Places of interest near Karen Acres Health Care Center

Address 2 miles from city center

Address 3605 Elm Dr, Urbandale, IA 50322

Calculate Travel Distance to Karen Acres Health Care Center

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

55
Total Staff
29
Employees
26
Contractors
9,801
Total Hours (Quarter)
16
Avg Staff/Day
6.7
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse88.5 Yes
Licensed Practical Nurse69.1 Yes
Certified Nursing Assistant177.1 No
Staff by Category
Administration
2 staff
7.6hs shift avg
Nursing Staff
32 staff
7.3hs shift avg
Physicians & Practitioners
3 staff
7.8hs shift avg
Therapy Services
17 staff
3.4hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
1 staff
1.1hs shift avg
Dietary Services
0 staff
0hs shift avg
Other Services
0 staff
0hs shift avg
Contractor Analysis
8.9%
of total hours from contractors
870 contractor hours this quarter
Respiratory Therapy Technician: 7 Speech Language Pathologist: 2 Registered Nurse: 3 Physical Therapy Assistant: 3 Physical Therapy Aide: 3 Licensed Practical Nurse: 4 Occupational Therapy Assistant: 1 Qualified Social Worker: 1 Occupational Therapy Aide: 1 Medical Director: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant170175,57291100%7.1
Licensed Practical Nurse2468747785%9.1
Registered Nurse5387876571%8.5
Clinical Nurse Specialist2025406673%7.9
Administrator1015206571%8
Nurse Practitioner1014485965%7.6
Speech Language Pathologist0223186571%4.9
RN Director of Nursing1012984651%6.5
Physical Therapy Aide0331384347%3.2
Physical Therapy Assistant0331385662%2.4
Respiratory Therapy Technician077953235%2.7
Qualified Social Worker011393538%1.1
Occupational Therapy Aide01124910%2.6
Occupational Therapy Assistant011833%2.8
Medical Director011344%0.6

Health Inspection History

Source: CMS Health Citations (Oct 2023 – Jun 2025)

4
Inspections
9
Total Citations
0
Critical (J-L)
0
Serious (G-I)
2.25
Citations/Inspection
Jun 2025
Last Inspection
Citation Severity Distribution
Minor (A-C)
0
Moderate (D-F)
9
Serious (G-I)
0
Critical (J-L)
0
What do these levels mean?
Top Deficiency Categories
Resident Rights
3
33% of total
Infection Control
2
22% of total
Quality of Life & Care
1
11% of total
Citation Sources
Standard Inspections 8
Complaint Investigations 3
State Comparison (IA)
Avg Citations (State)
21.7
This Facility: 9
Avg Critical (State)
0.6
This Facility: 0
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Jun 11, 2025 D Quality of CareF0689 Corrected
Jul 07, 2024 D Infection ControlF0880 Corrected
Jul 07, 2024 E NutritionF0803 Corrected
Jul 07, 2024 E NutritionF0812 Corrected
Jul 07, 2024 D Resident RightsF0550 Corrected
Jul 07, 2024 E Resident RightsF0584 Corrected
Mar 12, 2024 D Resident RightsF0550 Corrected
Oct 12, 2023 D Infection ControlF0880 Corrected
Oct 12, 2023 E NutritionF0812 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit Corporation
Part of: Crystal, Inc.
Resident Census by Payment Source
28 Total Residents
Medicare 1 (3.6%)
Medicaid 7 (25%)
Private Pay/Other 20 (71.4%)
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality Measures

CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.

Source: CMS Nursing Home Compare (Data as of Jan 2026)

High-Risk Clinical Events
9.0 Score
12% better than avg State avg: 10.2

Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline

Functional Decline
20.7 Score
Near average State avg: 21.6

Composite score based on ADL decline, walking ability decline, and incontinence

Long-Stay Resident Measures

Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.

Need for Help with Daily Activities Increased
11.1%
Lost Too Much Weight
4.7%
Urinary Tract Infection
1.1%
Depressive Symptoms
5.5%
Falls with Major Injury
5.3%
Pneumococcal Vaccine
94.7%
Antipsychotic Use
2.1%
Walking Ability Worsened
18.7%
Influenza Vaccine
88.0%
High Risk Residents with Pressure Ulcers
5.4%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
32.3%
Short-Stay Resident Measures

Measures for residents who stay 100 days or less (typically rehabilitation patients).

Pneumococcal Vaccine
63.6% 25% worse than avg State: 85.1%
Short-Stay Residents Who Received a New Antipsychotic Medication
2.0% 11% worse than avg State: 1.8%
Influenza Vaccine
6.1% 92% worse than avg State: 73.3%

Guides for Better Senior Living

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Claim What’s Yours: Financial Aid for Iowa Seniors

Program
State Program Name
Eligibility
Benefits
Elderly Waiver
Iowa Medicaid Elderly Waiver
Official government program page
  • General: Age 65+, Iowa resident, Medicaid-eligible, nursing home-level care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • IA Specifics: Rural focus; waitlists possible.
  • Services: In-home care (5-7 hours/day), meals ($6/meal), respite (240 hours/year), adult day care ($60/day).
Iowa Family Caregiver Support
IA NFCSP
  • General: Caregiver of someone 60+, Iowa resident.
  • Income Limits: No strict limit; prioritizes low-income.
  • Asset Limits: Not applicable.
  • IA Specifics: Limited slots; rural emphasis.
  • Services: In-home respite (4-6 hours/day), adult day care (~$60/day), short-term facility care (up to 5 days).
Medicare Savings Program (MSP)
Iowa Medicare Savings Program
Official government program page
  • General: Age 65+ or disabled, Iowa resident, Medicare Part A/B.
  • Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits: $9,430 (individual), $14,130 (couple).
  • IA Specifics: Three tiers; no waitlist.
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Program of All-Inclusive Care for the Elderly (PACE)
  • General: Age 55+, Iowa resident, nursing home-level care need, safe with PACE support.
  • Income Limits (2025): ~$2,829/month (300% FBR, Medicaid-eligible).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • IA Specifics: Limited to western Iowa (e.g., Council Bluffs); expanding slowly.
  • Services: Personal care (5-7 hours/day), medical care, meals, transportation, therapy, respite.
Senior Community Service Employment Program (SCSEP)
  • General: Age 55+, unemployed, low-income, Iowa resident.
  • Income Limits (2025): ~$1,983/month (125% FPL).
  • Asset Limits: Not specified; income-focused.
  • IA Specifics: Priority for veterans, rural residents.
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
VA Aid and Attendance (A&A) and Housebound Benefits
Iowa VA Aid and Attendance/Housebound
  • General: Age 65+ or disabled veteran/spouse, Iowa resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits: ~$155,356 (net worth limit).
  • IA Specifics: High veteran demand in rural areas.
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
Able Up Iowa
  • General: Age 65+ or disabled, Iowa resident, ability to repay loan, need for assistive tech or mods.
  • Income Limits (2025): No strict limit; must demonstrate repayment capacity.
  • Asset Limits: Not specified; credit-based.
  • IA Specifics: Loans up to $25,000; statewide via Easterseals partnership.
  • Services: Loans for wheelchairs, ramps, walk-in tubs (~$500-$10,000 avg.), reducing reliance on paid care.

Claim What’s Yours Financial Aid for Iowa Seniors

Iowa Medicaid Elderly Waiver

Elderly Waiver

Requirements:
  • General:
    Age 65+, Iowa resident, Medicaid-eligible, nursing home-level care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • IA Specifics:
    Rural focus; waitlists possible.
Benefits without Contact:
  • Services: In-home care (5-7 hours/day), meals ($6/meal), respite (240 hours/year), adult day care ($60/day).
IA NFCSP

Iowa Family Caregiver Support

Requirements:
  • General:
    Caregiver of someone 60+, Iowa resident.
  • Income Limits:
    No strict limit; prioritizes low-income.
  • Asset Limits:
    Not applicable.
  • IA Specifics:
    Limited slots; rural emphasis.
Benefits without Contact:
  • Services: In-home respite (4-6 hours/day), adult day care (~$60/day), short-term facility care (up to 5 days).
Iowa Medicare Savings Program

Medicare Savings Program (MSP)

Requirements:
  • General:
    Age 65+ or disabled, Iowa resident, Medicare Part A/B.
  • Income Limits (2025):
    ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits:
    $9,430 (individual), $14,130 (couple).
  • IA Specifics:
    Three tiers; no waitlist.
Benefits without Contact:
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Iowa PACE

Program of All-Inclusive Care for the Elderly (PACE)

Requirements:
  • General:
    Age 55+, Iowa resident, nursing home-level care need, safe with PACE support.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, Medicaid-eligible).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • IA Specifics:
    Limited to western Iowa (e.g., Council Bluffs); expanding slowly.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), medical care, meals, transportation, therapy, respite.
Iowa SCSEP

Senior Community Service Employment Program (SCSEP)

Requirements:
  • General:
    Age 55+, unemployed, low-income, Iowa resident.
  • Income Limits (2025):
    ~$1,983/month (125% FPL).
  • Asset Limits:
    Not specified; income-focused.
  • IA Specifics:
    Priority for veterans, rural residents.
Benefits without Contact:
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
Iowa VA Aid and Attendance/Housebound

VA Aid and Attendance (A&A) and Housebound Benefits

Requirements:
  • General:
    Age 65+ or disabled veteran/spouse, Iowa resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025):
    Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits:
    ~$155,356 (net worth limit).
  • IA Specifics:
    High veteran demand in rural areas.
Benefits without Contact:
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
Able Up Iowa

Able Up Iowa

Requirements:
  • General:
    Age 65+ or disabled, Iowa resident, ability to repay loan, need for assistive tech or mods.
  • Income Limits (2025):
    No strict limit; must demonstrate repayment capacity.
  • Asset Limits:
    Not specified; credit-based.
  • IA Specifics:
    Loans up to $25,000; statewide via Easterseals partnership.
Benefits without Contact:
  • Services: Loans for wheelchairs, ramps, walk-in tubs (~$500-$10,000 avg.), reducing reliance on paid care.
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