The most recent inspection on July 21, 2025, identified a deficiency related to the failure to establish a family council in the dementia special care unit as required by state law. Earlier inspections showed mostly compliance, with no violations found during monitoring visits in late 2023, although a complaint investigation then noted a failure to ensure client safety and timely reporting of an abuse allegation, which was ultimately unsubstantiated. The main themes of deficiencies involved administrative oversight in dementia care and adherence to abuse reporting policies. Complaint investigations were generally unsubstantiated, and no fines, immediate jeopardy findings, or enforcement actions were listed in the available reports. The inspection history shows some isolated issues but no clear pattern of worsening or repeated deficiencies over time.
Deficiencies (last 2 years)
Deficiencies (over 2 years)1 deficiencies/year
Deficiencies are regulatory violations found during state inspections.
82% better than Connecticut average
Connecticut average: 5.6 deficiencies/year
Deficiencies per year
43210
2023
2025
Census
Latest occupancy rate117 residents
Based on a July 2025 inspection.
This facility has shown a steady increase in demand based on occupancy rates.
The inspection was conducted as a renewal licensing inspection to verify compliance with Connecticut State regulations and to approve issuance of the facility license.
Findings
Violations of the General Statutes of Connecticut and/or regulations of Connecticut State Agencies were identified during the inspection. Verification of Alzheimer's special care units and infection prevention requirements were also completed.
An unannounced visit was made to Kindcare Assisted Living Of Bristol on July 21, 2025 by a representative of the Facility Licensing and Investigations Section of the Department of Public Health for the purpose of conducting a relicensure.
Findings
The Governing Authority failed to implement Public Act No. 21-185, Section 7, by not ensuring the establishment of a family council in the dementia special care unit and staff were unaware of the Public Act requirements.
Deficiencies (1)
Description
Failure to ensure the administrative head of each dementia special care unit encouraged the establishment of a family council and assist in such establishment as required by Public Act No. 21-185, Section 7.
Report Facts
Compliance submission deadline: 24
Employees Mentioned
Name
Title
Context
Elizabeth Heiney
Supervising Nurse Consultant
Named as the contact for questions and instructions related to the plan of correction
Monitoring visit related to a strike at the facility, as indicated by the strike monitoring supplement and reference to complaint investigation #36858.
Findings
No violations of the General Statutes of Connecticut and/or regulations were identified at the time of this inspection. No citations were issued.
Complaint Details
Complaint investigation #36858 referenced; no substantiation details provided.
Employees Mentioned
Name
Title
Context
Jessica Carlson
SALSA
Personnel contacted during the inspection.
Sabrina Consiglio
Executive Director
Personnel contacted during the inspection.
Inspection Report Plan of CorrectionDeficiencies: 1Dec 22, 2023
Visit Reason
An unannounced visit was made to Kindcare Assisted Living Of Bristol on December 22, 2023, by a representative of the Facility Licensing and Investigations Section of the Department of Public Health for the purpose of conducting an investigation.
Findings
The agency failed to ensure a client's safety and failed to immediately report an abuse allegation to agency administrative personnel. The allegation of abuse was investigated and found to be unsubstantiated. The agency's abuse policy requires immediate reporting and protective measures for clients.
Complaint Details
The visit was complaint-related under Complaint #36858. The allegation of abuse was investigated and found to be unsubstantiated based on police investigation and report dated 12/18/2023.
Deficiencies (1)
Description
Failure to ensure a client's safety and failure to immediately report an abuse allegation to agency administrative personnel in accordance with agency policy.
Report Facts
Complaint number: 36858Dates related to client and incident: Client admitted 10/27/2023; incident occurred around 11/30/2023; investigation and reporting dates 12/08/2023 to 12/22/2023
Employees Mentioned
Name
Title
Context
Elizabeth Heiney
Supervising Nurse Consultant
Signed letter and contact for instructions related to plan of correction
Monitoring visit related to a complaint investigation #36739 and strike monitoring.
Findings
Violations of the General Statutes of Connecticut and/or regulations were not identified at the time of this inspection. A citation was not issued as a result of this inspection.
Complaint Details
Complaint investigation #36739 referenced; no violations identified during this monitoring inspection.
Report Facts
Licensed Bed Capacity: 117Census: 20
Employees Mentioned
Name
Title
Context
Michael J. Smith
Survey Team Leader
Named as survey team leader for the inspection
Liz Heiney
Supervisor
Named as supervisor for the inspection
Sabrina Consiglio
Executive Director
Personnel contacted during inspection
Jessica Carlson
RN
Personnel contacted during inspection
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