Citations (last 4 years)
Citations (over 4 years)
6.8 citations/year
Citations are regulatory findings recorded during state inspections.
33% worse than New York average
New York average: 5.1 citations/yearCitations per year
12
9
6
3
0
Inspection Report
Complaint Investigation
Capacity: 60
Citations: 1
Date: Dec 23, 2024
Visit Reason
One isolated Level 2 deficiency in pain management corrected by February 14, 2025.
Findings
One isolated Level 2 deficiency in pain management corrected by February 14, 2025.
Citations (1)
Pain management
Inspection Report
Abbreviated Survey
Citations: 1
Date: Dec 23, 2024
Visit Reason
The inspection was conducted as an abbreviated survey to investigate the facility's compliance with pain management standards after a resident (Resident #1) reported pain and was subsequently diagnosed with an acute pelvic fracture.
Findings
The facility failed to provide appropriate pain management and assessment for Resident #1 prior to transferring them to the hospital. There was no documented evidence of pain assessment or administration of pain medication before the transfer. The investigation ruled out abuse or neglect and identified that Resident #1 was independent and could have fractured their pelvis during an unassisted transfer.
Citations (1)
Failure to provide safe, appropriate pain management for a resident who required such services.
Report Facts
Medication dosage: 650
Medication dosage: 650
Date of incident: Feb 9, 2024
Date of survey completion: Dec 23, 2024
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Certified Nursing Assistant #1 | Provided care to Resident #1 and reported pain on 02/09/2024 | |
| Licensed Practical Nurse #1 | Assisted in transferring Resident #1 and notified Registered Nurse Supervisor #1 | |
| Registered Nurse Supervisor #1 | Assessed Resident #1 after transfer and documented findings | |
| Registered Nurse #1 | Documented transfer note for Resident #1 to hospital | |
| Risk Manager | Investigated fracture and abuse allegations | |
| Director of Nursing | Director of Nursing | Notified of Resident #1's fracture and in-serviced staff on accident prevention |
Inspection Report
Complaint Investigation
Capacity: 60
Citations: 5
Date: Dec 9, 2024
Visit Reason
Multiple isolated Level 2 deficiencies in resident assessments and reporting of alleged violations; life safety code deficiencies related to electrical equipment, receptacles, and sprinkler system with pattern scope; all corrected by February 2025.
Findings
Multiple isolated Level 2 deficiencies in resident assessments and reporting of alleged violations; life safety code deficiencies related to electrical equipment, receptacles, and sprinkler system with pattern scope; all corrected by February 2025.
Citations (5)
Encoding/transmitting resident assessments
Reporting of alleged violations
Electrical equipment - power cords and extens
Electrical systems - receptacles
Sprinkler system - installation
Inspection Report
Annual Inspection
Citations: 1
Date: Dec 9, 2024
Visit Reason
The inspection was conducted as a Recertification survey from 12/02/2024 to 12/09/2024 to evaluate compliance with regulatory requirements related to resident assessment data submission.
Findings
The facility failed to ensure timely submission of all completed resident Minimum Data Set assessments to the Centers for Medicare and Medicaid Services within 14 days of completion. Specifically, 9 resident assessments were not submitted on time due to an administrative error involving batch submission.
Citations (1)
Failure to submit 9 Minimum Data Set resident assessments to CMS within 14 days of completion.
Report Facts
Number of Minimum Data Set submissions not timely submitted: 9
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Assistant Director of Nursing #3 | Assistant Director of Nursing | Interviewed regarding missed batch submission of resident assessments |
| Information Technology Support person | Interviewed regarding duplicate file submission and error in assessment batch submission | |
| Administrator | Administrator | Interviewed regarding the issue being a first-time honest mistake |
Inspection Report
Complaint Investigation
Capacity: 60
Citations: 2
Date: Sep 18, 2024
Visit Reason
Isolated Level 2 deficiencies in abuse and neglect and medication errors; corrected by November 18, 2024.
Findings
Isolated Level 2 deficiencies in abuse and neglect and medication errors; corrected by November 18, 2024.
Citations (2)
Free from abuse and neglect
Residents are free of significant med errors
Inspection Report
Abbreviated Survey
Citations: 2
Date: Sep 18, 2024
Visit Reason
The inspection was conducted as an abbreviated survey to investigate allegations of physical abuse and medication errors at Kings Harbor Multicare Center.
Complaint Details
The visit was complaint-related, investigating allegations of physical abuse and medication errors. The abuse allegation was substantiated with witness reports and staff termination. The medication error involved a nurse administering insulin to the wrong resident, also resulting in termination.
Findings
The facility failed to protect residents from physical abuse by staff and failed to prevent significant medication errors. One resident was physically abused by a Certified Nursing Assistant who was subsequently terminated. Another resident was mistakenly administered insulin by a Registered Nurse, who was also terminated.
Citations (2)
Failure to protect residents from physical abuse by nursing home staff, evidenced by a staff member slapping a resident's face.
Failure to ensure residents were free from significant medication errors, evidenced by administration of insulin to a resident not prescribed insulin.
Report Facts
Residents reviewed for abuse: 6
Residents sampled for medication errors: 5
Units of insulin administered in error: 24
Date of abuse incident: Aug 20, 2024
Date of medication error incident: May 8, 2024
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Certified Nursing Assistant #1 | Named in physical abuse finding; witnessed slapping Resident #1 and was terminated. | |
| Certified Nursing Assistant #2 | Witnessed the abuse incident involving Certified Nursing Assistant #1. | |
| Registered Nurse #1 | Administered insulin to the wrong resident and was terminated. | |
| Licensed Practical Nurse #1 | Prepared insulin and requested Registered Nurse #1 to administer it; involved in medication error report. | |
| Assistant Director of Nursing #1 | Investigated the abuse incident and confirmed termination of Certified Nursing Assistant #1. | |
| Registered Nurse Supervisor #1 | Received reports of abuse and medication error, assessed residents, and notified medical doctor. | |
| Registered Nurse Manager #1 | Responsible for care plan updates and interviewed staff regarding abuse incident. | |
| Administrator | Notified and physically present during abuse incident investigation; confirmed staff termination. | |
| Medical Doctor | Evaluated Resident #2 after medication error and confirmed no harm. |
Inspection Report
Complaint Investigation
Citations: 10
Date: May 4, 2023
Visit Reason
The inspection was conducted as a Recertification and Complaint survey to investigate multiple complaints regarding resident care, abuse, notification of changes, and treatment at Kings Harbor Multicare Center.
Complaint Details
The complaint investigation included allegations of neglect in providing incontinence care to Resident #402, failure to notify family of significant changes for Resident #936, substantiated abuse of Resident #193 by CNA #1, failure to report abuse and injury of unknown origin to authorities, lack of care plans for multiple residents, and failure to provide appropriate treatment and assessments.
Findings
The facility was found deficient in multiple areas including failure to provide timely incontinence care, failure to notify resident representatives of significant changes, substantiated abuse with failure to report to authorities, lack of adequate care plans for residents with fractures, dialysis, and abuse prevention, failure to document hospital transfer reasons, and failure to provide appropriate treatment and care according to professional standards.
Citations (10)
Resident #402 was served and ate lunch while waiting for incontinence care after having a bowel movement.
Resident #936's representative was not notified of a significant change after the resident sustained rib fractures.
Resident #193 sustained trauma and pain to the left-hand ring finger due to abuse by CNA #1, who grabbed the call bell remote from the resident's hand.
The facility did not report a left hip fracture of unknown origin for Resident #937 to the New York State Department of Health.
Resident #936's hospital transfer reason was not documented by the physician in the medical record.
No comprehensive care plan was developed and implemented for Resident #936's left rib fractures.
No abuse prevention care plan was developed for Resident #193 following a substantiated abuse allegation.
No comprehensive care plan related to end stage renal disease and dialysis treatment was developed for Resident #513.
Resident #402 was not provided with incontinent care after having a bowel movement and experienced a delay in assistance.
Resident #475 was not assessed after a family member reported swelling and discoloration to their right hand, which was later found to have fractures.
Report Facts
Residents reviewed for ADL: 6
Total sampled residents: 41
Residents affected by deficiencies: 1
Residents affected by deficiencies: 1
Residents affected by deficiencies: 1
Residents affected by deficiencies: 1
Residents affected by deficiencies: 1
Days antibiotic therapy: 10
Time delay: 45
Employees mentioned
| Name | Title | Context |
|---|---|---|
| CNA #1 | Certified Nursing Assistant | Named in abuse allegation involving Resident #193 and delay in incontinence care for Resident #402 |
| LPN #1 | Licensed Practical Nurse | Interviewed regarding Resident #402 incontinence care delay and Resident #936 rib fracture notification |
| RN #1 | Registered Nurse | Observed providing care to Resident #402 and interviewed about buddy system and delay in care |
| Director of Nursing | Director of Nursing | Interviewed regarding notification failures and abuse reporting |
| Program Director | Program Director | Interviewed regarding Resident #402 care and buddy system |
| Nurse Practitioner | Nurse Practitioner | Interviewed regarding Resident #936 rib fracture notification |
| Medical Doctor | Medical Doctor | Interviewed regarding Resident #936 rib fracture notification and hospital transfer documentation |
| Risk Manager | Risk Manager | Interviewed regarding abuse investigation of Resident #193 |
| Director of Nursing (DON) | Director of Nursing | Interviewed regarding abuse reporting and care plan deficiencies |
| Social Service Director | Social Service Director | Interviewed regarding abuse prevention care plans |
| Assistant Director of Nursing | Assistant Director of Nursing | Interviewed regarding care plan responsibilities and family notification |
| Registered Nurse Manager #2 | Registered Nurse Manager | Interviewed regarding Resident #475 condition and nursing responsibilities |
| Program Director #2 | Program Director | Interviewed regarding Resident #475 swelling and family notification |
Inspection Report
Complaint Investigation
Capacity: 60
Citations: 1
Date: Jul 11, 2022
Visit Reason
Widespread Level 2 deficiency in reporting to national health safety network; not corrected at time of report.
Findings
Widespread Level 2 deficiency in reporting to national health safety network; not corrected at time of report.
Citations (1)
Reporting - national health safety network
Inspection Report
Annual Inspection
Citations: 4
Date: Sep 30, 2020
Visit Reason
The inspection was a recertification and abbreviated survey to assess compliance with federal regulations including resident dignity, advance directives, nurse staffing postings, and infection control practices.
Findings
The facility was found deficient in maintaining resident dignity related to catheter privacy, failure to review advance directives with resident representatives, improper posting of nurse staffing data, and inadequate infection control practices with Foley catheter care.
Citations (4)
Failure to ensure resident dignity by not covering the urinary catheter bag, which was visible from the hallway.
Failure to periodically review advance directives with resident representatives and document such reviews.
Failure to post daily nursing staffing data accurately, prominently, and accessibly in both Main and Manor buildings.
Failure to maintain infection control practices by allowing Foley catheter drainage bag and tubing to touch the floor and other surfaces.
Report Facts
Residents reviewed for dignity: 38
Residents reviewed for advance directives: 4
Staffing data form posted on: 7
Staffing counts (RN): 2
Staffing counts (LPN): 24
Staffing counts (CNA): 63
Hours worked (RN): 14
Hours worked (LPN): 168
Hours worked (CNA): 456
Employees mentioned
| Name | Title | Context |
|---|---|---|
| Certified Nursing Assistant #1 | CNA | Interviewed regarding catheter bag placement and infection control |
| Licensed Practical Nurse #1 | LPN | Interviewed regarding catheter bag visibility and infection control |
| Registered Nurse #1 | RN | Interviewed regarding catheter bag visibility and infection control oversight |
| Director of Nursing | DON | Interviewed regarding catheter bag placement, staffing posting, and infection control education |
| Director of Staffing | DOS | Interviewed regarding responsibility and errors in staffing data posting |
| Scheduling Coordinator | SC | Interviewed regarding staffing data posting responsibilities |
| Social Worker | SW | Interviewed regarding advance directives review process |
| Assistant Director of Social Services | ADSS | Interviewed regarding advance directives documentation and audits |
| Manor Building Administrator | Administrator | Interviewed regarding staffing posting in Manor building |
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