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Assisted Living Home

Kutz Senior Living Campus

Assisted Living Home

Kutz Senior Living Campus

704 River Rd, Wilmington, DE 19809 View map
Overview of Kutz Senior Living Campus

Kutz Senior Living Campus is an exceptional senior living community located in Wilmington, DE, providing assisted living and memory care services, as well as skilled nursing and rehabilitation services. Committed in providing top-quality care, they offer studio-style apartments, to one-to-two bedroom unit accommodations for residents to feel at home in. They are also provided a pendant alert system for immediate staff attention and assistance. The residences at Kutz Senior Living Campus are all managed by certified and licensed professionals, ensuring that residents are giving proper assistance and care regularly, and when they need it most. This includes 24/7 availability of staff for care, medication management assistance, and assistance with daily living activities, and companionship.

Kutz also offers a rich array of non-medical services and amenities aimed to enhance the residents’ daily life. This includes three freshly prepared meals and snacks, access to a full service beauty salon and barber shop, access to a well-stocked library, and professional fitness classes to stay in shape. They also offer dermatology, podiatry and dental services, as well as physical, occupational, and speech therapy services, for residents who require them.

(302) 764-7000

Managed by Felisha Alderson

Nursing Home Administrator

Felisha Alderson serves as the Nursing Home Administrator at Kutz Senior Living Campus. She leads the nursing home operations, ensuring quality care and a supportive environment for residents. Felisha works closely with the nursing and administrative teams to maintain high standards and foster a warm, professional community.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
1/5
Delaware average: 3.3/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
1/5
Delaware average: 2.7/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
4/5
Delaware average: 4.0/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
2/5
Delaware average: 4.2/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
5h 13m per day

This home provides 10% more nursing time per resident than the Delaware average.

Delaware average: 4h 43m per day

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 90

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the Delaware average
Occupancy rate 87.8%
Residents per day (avg) 74
Occupancy rate
87.8%
Residents per day (avg)
74

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

48% of new residents, usually for short-term rehab.

Typical stay 16 days

Private pay

18% of new residents, often for short stays.

Typical stay 2 - 3 years

Medicaid

34% of new residents, often for long-term daily care.

Typical stay 9 - 10 months

Finances and operations

Voluntary non-profit community
Home revenue
$16.5M
Operating deficit
-$314.0K
Voluntary non-profit community
Home revenue
$16,478,907.00
Operating deficit
$-313,994.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$6.9M
42% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$9.9M
Total costs $16.8M
Bed community size
90-bed community
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
1 year in operation
A newer community that may feature more recent facilities and programs.
Walk Score
Walk Score: 41 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Occupancy

Occupancy rate
88%
In line with Delaware average
Occupied beds
79 / 90
Average residents 86 per day

License details

Facility type
Nursing Home
Issuance December 31, 2024
Expiration December 30, 2025

Additional licensing details

License number: 1154

Ownership & operating entity

Kutz Senior Living Campus is administrated by Felisha Marcus Alderson- ED.

Safety & Compliance

Wheelchair Accessible

Staffing

Key information about the people who lead and staff this community.

Leadership

Director of Nursing: Tylena Kelly
Director of Nursing email: [email protected]

Care Services

Nursing Services
Rehabilitation Services
Respite Care
Memory Care
Skilled Nursing
Licensed Nurses/CNAs

All Levels of Care

Assisted Living
Skilled Nursing
Memory Care
Rehabilitation Services

Amenities & Lifestyle

Amenities
Activities
Dining
Rehabilitation Services
Skilled Nursing
Rehabilitative Therapies

Programs & Activities

Specific Programs
Assisted Living, Memory Care, Respite Care, Nursing & Wellness, Rehabilitation & Nursing, Lifestyle & Dining, Activities, Dining

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed: Yes, Pets Allowed

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: 2-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at Kutz Senior Living Campus

Assisted Living Memory Care Skilled Nursing
Contact Kutz Senior Living Campus

Inspection History

In Delaware, the Department of Health and Social Services, Division of Health Care Quality is responsible for the oversight, unannounced inspection, and licensing of all long-term care settings.

8 visits/inspections

Latest inspection

Date:June 2, 2025
Type:Follow Up

69 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Inspection Report Summary for Kutz Senior Living Campus

The most recent inspection on June 2, 2025, identified deficiencies related to medication administration, hospice care, orthotic devices, and use of bed rails. Earlier inspections showed a pattern of issues including medication errors, care planning, abuse prevention, food safety, and incident reporting. Complaint investigations substantiated failures in timely reporting and abuse prevention, including a prior substantiated complaint about delayed CPR response. Enforcement actions such as fines or license suspensions were not listed in the available reports. The facility’s deficiencies have persisted over time with recurring themes in medication management and resident care, indicating ongoing challenges.

Health Inspection History

Inspections
Total health inspections 4

Delaware average 4.4


Last Health inspection on Mar 2025

Total health citations 59

Delaware average 38.9

Citations per inspection
14.75

Delaware average 8.72


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

25 of 59 citations resulted from standard inspections; 20 of 59 resulted from complaint investigations; and 14 of 59 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Delaware average

Delaware average: 0.9


Serious Health citations More info 4
233% worse than Delaware average

Delaware average: 1.2

0 critical citations More info Delaware average: 0.9

4 serious citations More info Delaware average: 1.2

53 moderate citations More info Delaware average: 35.7

2 minor citations More info Delaware average: 1
Citations history (last 3 years)
Abuse/Neglect moderate citation Info Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment. Mar 26, 2025
Corrected

Abuse/Neglect moderate citation Info Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment. Mar 26, 2025
Corrected

Abuse/Neglect moderate citation Info Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment. Mar 26, 2025
Corrected

Abuse/Neglect moderate citation Info Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment. Mar 26, 2025
Corrected

Compare Assisted Living around New Castle County The information below is reported by the Delaware Department of Health and Social Services, Division of Health Care Quality.

Kutz Senior Living Campus
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Wilmington
150
Yes
-
41
Studio / 1 Bed / 2 Bed
Rockland Place
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Wilmington
104
No
-
30
Studio / 1 Bed
Sunrise of Wilmington
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Wilmington
90
Yes
A-
23
Studio / 1 Bed / 2 Bed
Arden Courts – Wilmington
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Wilmington
56
No
-
19
Studio / 1 Bed / 2 Bed
Forwood Estates
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

Wilmington
40
Yes
-
35
Studio / 1 Bed / 2 Bed

Places of interest near Kutz Senior Living Campus

Address 4.1 miles from city center — 3.45 miles to nearest hospital (Nemours Children's Hospital, Delaware)

Address 704 River Rd, Wilmington, DE 19809

Calculate Travel Distance to Kutz Senior Living Campus

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Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 103
Employees 91
Contractors 12
Staff to resident ratio 1.36:1
16% worse than Delaware average

Delaware average ratio: 1.61:1

Avg staff/day 47
Average shift 8.1 hours
7% better than Delaware average

Delaware average: 7.6 hours

Total staff hours (quarter) 34,658
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 0
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 0 hours

No contractors work on this role.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 25
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.4 hours

No contractors work on this role.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 57
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.1 hours

No contractors work on this role.

Contractor staffing

Total hours from contractors

4%

1,384 contractor hours this quarter

Physical Therapy Assistant: 2 Physical Therapy Aide: 2 Respiratory Therapy Technician: 2 Speech Language Pathologist: 2 Qualified Social Worker: 2 Occupational Therapy Aide: 1 Occupational Therapy Assistant: 1
Staff by category
Certified Nursing Assistant5705721,66291100%8.1
Licensed Practical Nurse250258,35091100%8.4
Clinical Nurse Specialist8083,19291100%8.9
Physical Therapy Aide0224186066%6.8
Speech Language Pathologist0223836369%6.1
Physical Therapy Assistant0223796470%5.8
Occupational Therapy Aide011781314%6
Other Dietary Services Staff10170910%7.8
Qualified Social Worker022692831%2.5
Respiratory Therapy Technician022554448%1.2
Occupational Therapy Assistant011333%1
57 Certified Nursing Assistant
% of Days 100%
25 Licensed Practical Nurse
% of Days 100%
8 Clinical Nurse Specialist
% of Days 100%
2 Physical Therapy Aide
% of Days 66%
2 Speech Language Pathologist
% of Days 69%
2 Physical Therapy Assistant
% of Days 70%
1 Occupational Therapy Aide
% of Days 14%
1 Other Dietary Services Staff
% of Days 10%
2 Qualified Social Worker
% of Days 31%
2 Respiratory Therapy Technician
% of Days 48%
1 Occupational Therapy Assistant
% of Days 3%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
76 residents
Residents by payment source
Medicare
9 residents (11.8%)
Medicaid
44 residents (57.9%)
Private pay or other
23 residents (30.3%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 13.8
44% worse than Delaware average

Delaware average: 9.6

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 24.1
27% worse than Delaware average

Delaware average: 19.0

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 12.6%
18% better than Delaware average

Delaware average: 15.4%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 43.3%
118% worse than Delaware average

Delaware average: 19.8%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 16.5%
25% better than Delaware average

Delaware average: 22.1%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 2.7%
9% better than Delaware average

Delaware average: 3.0%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 4.8%
8% worse than Delaware average

Delaware average: 4.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 1.5%
32% better than Delaware average

Delaware average: 2.1%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 5.7%
In line with Delaware average

Delaware average: 5.8%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 1.9%
69% better than Delaware average

Delaware average: 6.0%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 4.4%
60% better than Delaware average

Delaware average: 11.0%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 90.9%
5% worse than Delaware average

Delaware average: 95.3%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 91.5%
6% worse than Delaware average

Delaware average: 97.4%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 33.7%
59% worse than Delaware average

Delaware average: 82.1%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 2.1%
138% worse than Delaware average

Delaware average: 0.9%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 58.3%
30% worse than Delaware average

Delaware average: 83.1%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $168K
71% higher than Delaware average

Delaware average: $98K

Number of fines 2
7% more fines than Delaware average

Delaware average: 1.9

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than Delaware average

Delaware average: 0.2

Fines amount comparison
Fines amount comparison
This facility $168K
Delaware average $98K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Mar 26, 2025
$115K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Feb 16, 2024
$53K

Last updated: Jan 2026

Guides for Better Senior Living

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Financial Aid for Delaware Seniors

Get financial aid guidance

Elderly and Disabled Waiver

Delaware Medicaid E&D Waiver

Age 65+ or disabled, Delaware resident, Medicaid- eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Small state, faster processing in some areas.

Delaware Caregiver Support Program

DE Caregiver Support (NFCSP)

Caregiver of someone 60+, Delaware resident.

No strict limit; prioritizes low-income.

Not applicable.

Limited slots; rural focus.

Program of All-Inclusive Care for the Elderly (PACE)

Delaware Medicaid PACE

Age 55+, Delaware resident, nursing home-level care need, safe with PACE support.

~$2,829/month (300% FBR).

$2,000 (individual), $3,000 (couple).

Limited to specific areas (e.g., New Castle County); few providers.

Medicare Savings Program (MSP)

Delaware Medicare Savings Program

Age 65+ or disabled, Delaware resident, enrolled in Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual, adjusted annually.

$9,430 (individual), $14,130 (couple).

Three tiers; broader limits than some states.

Senior Community Service Employment Program (SCSEP)

Delaware SCSEP (federally funded, state-administered)

Age 55+, unemployed, low-income, Delaware resident.

~$1,983/month (125% FPL, individual).

Not specified; income-focused.

Priority for veterans, rural residents; ~400 slots/year.

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