Most inspections found some deficiencies, with the most recent report from August 4, 2025, citing a single issue where one staff member lacked required training related to postural supports, hospice, and restricted health conditions. An earlier inspection on August 20, 2024, noted that several residents did not have current Appraisal/Needs and Service Plans, but medication storage, fire safety, and cleanliness were satisfactory. Older reports from August 2022 and August 2021 were clean with no deficiencies noted. There were no fines, enforcement actions, or serious harm-level findings listed in the available reports. The pattern shows some isolated documentation and training issues but no worsening trend, and the majority of recent concerns relate to staff training and resident care planning.
Licensing Program Analyst Joseph Alejandre made an unannounced visit to conduct the required annual inspection of Laguna Palms facility.
Findings
The facility was generally compliant with licensing requirements, with all resident rooms properly furnished and safety equipment operational. However, one staff member (Staff 2) lacked the required 4 hours of training specific to postural supports, hospice, and restricted health conditions, resulting in a cited deficiency.
Severity Breakdown
Type B: 1
Deficiencies (1)
Description
Severity
Staff 2 did not have 4 hours of training specific to postural supports, hospice and restricted health conditions, posing a potential health and safety risk to persons in care.
Type B
Report Facts
Capacity: 6Census: 4Deficiencies cited: 1Plan of Correction Due Date: Aug 15, 2025
Employees Mentioned
Name
Title
Context
Joseph Alejandre
Licensing Program Analyst
Conducted the inspection and authored the report
Julieta Santiago
Co-Administrator
Met with Licensing Program Analyst during inspection; refused to sign the report per attorney advice
Michael Milo
Administrator
Facility Administrator; certificate expires September 6, 2025
Licensing Program Analyst Joseph Alejandre made an unannounced visit to conduct the required annual inspection of Laguna Palms facility.
Findings
The inspection found that 3 out of 5 residents did not have a current Appraisal/Needs and Service Plan, resulting in deficiencies cited under Title 22 Division 6 of the California Code of Regulations. Other areas such as medication storage, fire safety equipment, and facility cleanliness were compliant.
Severity Breakdown
Type B: 1
Deficiencies (1)
Description
Severity
Failure to comply with reappraisal requirements for 3 out of 5 residents, lacking current Appraisal/Needs and Service Plans.
Type B
Report Facts
Residents without current Appraisal/Needs and Service Plan: 3Census: 5Total Capacity: 6Plan of Correction Due Date: Aug 30, 2024
Employees Mentioned
Name
Title
Context
Joseph Alejandre
Licensing Program Analyst
Conducted the inspection and cited deficiencies
Julieta Santiago
Co-Administrator
Met with LPA and refused to sign the report per attorney advice