Laguna Palms I
Assisted Living & Memory Care · Laguna Niguel, CA

Laguna Palms I

Assisted Living & Memory Care · Laguna Niguel, CA

Inspection History

In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

Inspection Score Info A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the California state average. The score below shows how many points this facility sits above or below the typical California assisted living residence score (the benchmark); higher is better.

13 points above the California average for assisted living residences (81/100)

Inspection score: 94 out of 100. Letter grade A. 13 points above the California average for assisted living residences (81/100)

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. California state average
Overall vs. CA average 0 Worse No metrics in this bucket. 1 At Avg Metrics at California average:
• Official inspections (at CA avg)
8 Better Metrics better than California average:
• Total citations (80% below)
• Serious citations (Type A) (100% below)
• Moderate citations (Type B) (50% below)
• Citations per year (80% below)
• Citations per inspection (88% below)
• Total visits (69% below)
• Complaint visits (92% below)
• Other visits (100% below)
Latest Inspection February 11, 2026

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityCA Averagevs. CA Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 210 This facility has 80% fewer total citations than a typical California assisted living residence (2 vs. CA avg 10).↓ 80% better
Serious citations (Type A) Info Violations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action. 03 This facility has 100% fewer serious citations (type a) than a typical California assisted living residence (0 vs. CA avg 3).↓ 100% better Rank #1 / 1164 Serious citations (Type A) — State benchmarked This home is ranked 1st out of 1164 homes in California. Shows this facility's # of serious citations compared to the California average among 1164 comparable communities in the ranking pool.
Moderate citations (Type B) Info Violations that do not pose an immediate risk but still represent a departure from required care or operational standards. 24 This facility has 50% fewer moderate citations (type b) than a typical California assisted living residence (2 vs. CA avg 4).↓ 50% better
Citations per year Info Average citations per year since 2021. 0.42 This facility has 80% fewer citations per year than a typical California assisted living residence (0.4 vs. CA avg 2).↓ 80% better
Citations per inspection Info Average citations per inspection. 0.43.3 This facility has 88% fewer citations per inspection than a typical California assisted living residence (0.4 vs. CA avg 3.3).↓ 88% better

Inspections & Visits Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityCA Averagevs. CA Avg
Total visits Info Combined count of complaint visits, other regulatory visits, and official scheduled inspections. 516 This facility has 69% fewer total visits than a typical California assisted living residence (5 vs. CA avg 16).↓ 69% better
Complaint visits Info On-site visits triggered by formal complaints filed by residents, families, or staff. 113 This facility has 92% fewer complaint visits than a typical California assisted living residence (1 vs. CA avg 13).↓ 92% better Rank #210 / 1397 Complaint visits — State benchmarked This home is ranked 210th out of 1397 homes in California. Shows this facility's # of complaint visits compared to the California average among 1397 comparable communities in the ranking pool.
Other visits Info Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits. 07 This facility has 100% fewer other visits than a typical California assisted living residence (0 vs. CA avg 7).↓ 100% better
Official inspections Info Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards. 44 This facility has official inspections in line with the California average (4 vs. CA avg 4).— At avg

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • February 11, 2026 complaint investigation found all allegations unsubstantiated with no citations issued after staff and resident interviews.
  • August 4, 2025 annual inspection cited one deficiency for a staff member lacking required 4-hour training on postural supports and hospice care.
  • August 20, 2024 annual inspection cited one deficiency for missing current Appraisal/Needs and Service Plans for 3 of 5 residents.

What does this home offer?

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Housing options icon

Housing Options: Private / Semi-Private Rooms

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Building Type: Single-story

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Housekeeping Services

Beauty services icon
Beauty services icon

Beauty Services

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Transportation Services

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Recreational Activities

Places of interest near Laguna Palms I

Address 1.7 miles from city center Info Estimated distance in miles from Laguna Niguel's city center to Laguna Palms I's address, calculated via Google Maps.

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Financial Assistance for
Assisted Living in California

Laguna Palms I is located in Laguna Niguel, California.
Here are the financial assistance programs available to residents in California.

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Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+
General California resident, Medi-Cal eligible, nursing home risk.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
CA

County-managed; waitlists possible.

Benefits
In-home support (4-6 hours/day) Respite care (14 days/year) Meals (~$6/meal) Transportation (8 trips/month) Care management

In-Home Supportive Services (IHSS)

California IHSS

Age 65+
General California resident, Medicaid-eligible or low-income.
Income Limits ~$1,732/month individual, Medi-Cal threshold
Asset Limits $2,000 individual
CA

Can hire family as caregivers.

Benefits
Personal care (up to 283 hours/month) Homemaker services Respite (varies)

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+
General California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 38 counties; waitlists common.

Benefits
Case management Respite care (up to 10 days/year) Minor home mods (avg. $500) Adult day care (~$50/day)

Property Tax Postponement Program (PTP)

CA PTP

Age 62+
General California resident, own and live in home, 40% equity.
Income Limits (2025) ~$51,500/year household, adjusted annually
Asset Limits Equity-based; no strict asset cap.
CA

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Benefits
Property tax deferral (avg. $1,000-$3,000/year, varies by county)

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled
General California resident, Medi-Cal-eligible, nursing home-eligible.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

Benefits
Personal care in ALFs (5-7 hours/day) Medication management Social services

California CARES Program

CA CARES

Age
General Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.
Asset Limits Not applicable; need-based.
CA

High demand in urban areas; complements IHSS respite.

Benefits
Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

Compare Assisted Living around Laguna Niguel

The information below is reported by the California Department of Social Services and Department of Public Health.

Filter by care type
Crestavilla
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Laguna Niguel (Niguel Road)
250
Facility 250
CA AVG 103
Rank #86 / 1658
No
70
Facility 70
CA AVG 57
Rank #741 / 2093
2
7
Facility 7
CA AVG 13
Rank #719 / 1397
1
Facility 1
CA AVG 3
Rank #413 / 1164
3
Facility 3
CA AVG 13
Rank #1208 / 1487
74.0%
Facility 74.0%
CA AVG 74.8%
Rank #749 / 1368
A+Crestavilla Trs, LLC: Ksl Crestavilla Manager ,LLCPrivate / Semi-Private Rooms
Watermark Laguna Niguel
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Laguna Niguel
135
Facility 135
CA AVG 103
Rank #463 / 1658
No
53
Facility 53
CA AVG 57
Rank #1280 / 2093
2
3
Facility 3
CA AVG 13
Rank #441 / 1397
0
Facility 0
CA AVG 3
Rank #1 / 1164
2
Facility 2
CA AVG 13
Rank #1295 / 1487
45.2%
Facility 45.2%
CA AVG 74.8%
Rank #1296 / 1368
-Us Alliance Holden Of Forbes Tenant LLC; WatermarkPrivate / Semi-Private Rooms
Laguna Palms I
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Laguna Niguel
6
Facility 6
CA AVG 103
Rank #1331 / 1658
No
25
Facility 25
CA AVG 57
Rank #1785 / 2093
4
1
Facility 1
CA AVG 13
Rank #210 / 1397
0
Facility 0
CA AVG 3
Rank #1 / 1164
29
Facility 29
CA AVG 13
Rank #143 / 1487
83.3%
Facility 83.3%
CA AVG 74.8%
Rank #423 / 1368
-Residential Care Services, Inc.Private / Semi-Private Rooms
Vividus Senior Living
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Laguna Niguel-No
29
Facility 29
CA AVG 57
Rank #1736 / 2093
-------Private / Semi-Private Rooms

Frequently Asked Questions about Laguna Palms I

Who is the owner of Laguna Palms I?

The legal owner and operator of Laguna Palms I is Residential Care Services, Inc..

Is Laguna Palms I in a walkable area?

Laguna Palms I has a walk score of 25. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the occupancy rate at Laguna Palms I?

Laguna Palms I's occupancy is 83%.

Who is the administrator of Laguna Palms I?

Michael Milo is the administrator of Laguna Palms I.

How many beds does Laguna Palms I have?

Laguna Palms I has 6 beds.

Has Laguna Palms I had any recent deficiencies or citations?

Laguna Palms I has had 2 recently reported deficiencies.

What is the address of Laguna Palms I?

Laguna Palms I is located at 24571 Kings Rd., Laguna Niguel, CA 92677.

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