Laguna Palms I
Assisted Living & Memory Care · Laguna Niguel, CA

Laguna Palms I

Assisted Living & Memory Care · Laguna Niguel, CA

Inspection History

In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

Inspection Score Info A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the California state average. The score below shows how many points this facility sits above or below the typical California assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.

13 points above the California average for assisted living residences (81/100)

Rank #185 / 1400 in California Inspection Score — State benchmarked This home is ranked 185th out of 1400 homes in California for inspection score. Shows this facility's inspection score compared to the California average among 1400 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking. This is a proprietary Assisted Living Magazine score. Inspection score: 94 out of 100. Letter grade A. 13 points above the California average for assisted living residences (81/100)

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. California state average
Overall vs. CA average 0 Worse No metrics in this bucket. 1 At Avg Metrics at California average:
• Official inspections (at CA avg)
7 Better Metrics better than California average:
• Total citations (80% below)
• Serious citations (Type A) (100% below)
• Moderate citations (Type B) (50% below)
• Citations per inspection (88% below)
• Total visits (69% below)
• Complaint visits (92% below)
• Other visits (100% below)

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityCA Averagevs. CA Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 210 This facility has 80% fewer total citations than a typical California assisted living residence (2 vs. CA avg 10).↓ 80% better
Serious citations (Type A) Info Citations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action. 03 This facility has 100% fewer serious citations (type a) than a typical California assisted living residence (0 vs. CA avg 3).↓ 100% better Rank #1 / 1159 Serious citations (Type A) — State benchmarked This home is ranked 1st out of 1159 homes in California for # of serious citations. Shows this facility's # of serious citations compared to the California average among 1159 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Moderate citations (Type B) Info Citations that do not pose an immediate risk but still represent a departure from required care or operational standards. 24 This facility has 50% fewer moderate citations (type b) than a typical California assisted living residence (2 vs. CA avg 4).↓ 50% better
Citations per inspection Info Average citations per inspection. 0.43.3 This facility has 88% fewer citations per inspection than a typical California assisted living residence (0.4 vs. CA avg 3.3).↓ 88% better

Inspections & Visits Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityCA Averagevs. CA Avg
Total visits Info Combined count of complaint visits, other regulatory visits, and official scheduled inspections. 516 This facility has 69% fewer total visits than a typical California assisted living residence (5 vs. CA avg 16).↓ 69% better
Complaint visits Info On-site visits triggered by formal complaints filed by residents, families, or staff. 113 This facility has 92% fewer complaint visits than a typical California assisted living residence (1 vs. CA avg 13).↓ 92% better Rank #210 / 1386 Complaint visits — State benchmarked This home is ranked 210th out of 1386 homes in California for # of complaint visits. Shows this facility's # of complaint visits compared to the California average among 1386 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Other visits Info Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits. 07 This facility has 100% fewer other visits than a typical California assisted living residence (0 vs. CA avg 7).↓ 100% better
Official inspections Info Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards. 44 This facility has official inspections in line with the California average (4 vs. CA avg 4).— At avg

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • February 11, 2026 complaint investigation found all allegations unsubstantiated with no citations issued after staff and resident interviews.
  • August 4, 2025 annual inspection cited one deficiency for a staff member lacking required 4-hour training on postural supports and hospice care.
  • August 20, 2024 annual inspection cited one deficiency for missing current Appraisal/Needs and Service Plans for 3 of 5 residents.

What does this home offer?

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Housing options icon

Housing Options: Private / Semi-Private Rooms

Building type icon
Building type icon

Building Type: Single-story

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Housekeeping Services

Beauty services icon
Beauty services icon

Beauty Services

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Transportation Services

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Recreational Activities

Places of interest near Laguna Palms I

Address 1.7 miles from city center Info Estimated distance in miles from Laguna Niguel's city center to Laguna Palms I's address, calculated via Google Maps.

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Compare Assisted Living around Laguna Niguel

Info below is compiled from the CA Dept. of Social Services (CDSS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Crestavilla
AL
MC
Laguna Niguel (Niguel Road)
250
Facility 250
CA AVG 104
Rank #86 / 1644
Yes
70
Facility 70
CA AVG 57
Rank #739 / 2087
89
Facility 89
CA AVG 81
Rank #461 / 1400
2
7
Facility 7
CA AVG 13
Rank #716 / 1386
1
Facility 1
CA AVG 3
Rank #413 / 1159
3
Facility 3
CA AVG 13
Rank #1219 / 1497
74.0% A+Crestavilla Trs, LLC: Ksl Crestavilla Manager , LLC-
Watermark Laguna Niguel
AL
IL
MC
Laguna Niguel
135
Facility 135
CA AVG 104
Rank #461 / 1644
Yes
53
Facility 53
CA AVG 57
Rank #1277 / 2087
94
Facility 94
CA AVG 81
Rank #185 / 1400
2
3
Facility 3
CA AVG 13
Rank #442 / 1386
0
Facility 0
CA AVG 3
Rank #1 / 1159
2
Facility 2
CA AVG 13
Rank #1306 / 1497
45.2% -Us Alliance Holden Of Forbes Tenant LLC And Watermark-
Laguna Palms I
AL
MC
Laguna Niguel
6
Facility 6
CA AVG 104
Rank #1317 / 1644
No
25
Facility 25
CA AVG 57
Rank #1779 / 2087
94
Facility 94
CA AVG 81
Rank #185 / 1400
4
1
Facility 1
CA AVG 13
Rank #210 / 1386
0
Facility 0
CA AVG 3
Rank #1 / 1159
29
Facility 29
CA AVG 13
Rank #145 / 1497
83.3% -Residential Care Services, IncPrivate / Semi-Private Rooms
Vividus Senior Living
AL
MC
RESC
Laguna Niguel-No
29
Facility 29
CA AVG 57
Rank #1730 / 2087
--------Private / Semi-Private Rooms

Financial Assistance for
Assisted Living in California

Laguna Palms I is located in Laguna Niguel, California.
Here are the financial assistance programs available to residents in California.

Get Financial aid guidance

Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+
General California resident, Medi-Cal eligible, nursing home risk.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
CA

County-managed; waitlists possible.

Benefits
In-home support (4-6 hours/day) Respite care (14 days/year) Meals (~$6/meal) Transportation (8 trips/month) Care management

In-Home Supportive Services (IHSS)

California IHSS

Age 65+
General California resident, Medicaid-eligible or low-income.
Income Limits ~$1,732/month individual, Medi-Cal threshold
Asset Limits $2,000 individual
CA

Can hire family as caregivers.

Benefits
Personal care (up to 283 hours/month) Homemaker services Respite (varies)

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+
General California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 38 counties; waitlists common.

Benefits
Case management Respite care (up to 10 days/year) Minor home mods (avg. $500) Adult day care (~$50/day)

Property Tax Postponement Program (PTP)

CA PTP

Age 62+
General California resident, own and live in home, 40% equity.
Income Limits (2025) ~$51,500/year household, adjusted annually
Asset Limits Equity-based; no strict asset cap.
CA

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Benefits
Property tax deferral (avg. $1,000-$3,000/year, varies by county)

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled
General California resident, Medi-Cal-eligible, nursing home-eligible.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

Benefits
Personal care in ALFs (5-7 hours/day) Medication management Social services

California CARES Program

CA CARES

Age
General Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.
Asset Limits Not applicable; need-based.
CA

High demand in urban areas; complements IHSS respite.

Benefits
Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

Frequently Asked Questions about Laguna Palms I

Who is the owner of Laguna Palms I?

Laguna Palms I is legally operated by Residential Care Services, Inc., and administered by Michael Milo.

Is Laguna Palms I in a walkable area?

Laguna Palms I has a walk score of 25. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the occupancy rate at Laguna Palms I?

Laguna Palms I's occupancy is 83%.

How long has Laguna Palms I been in business?

Laguna Palms I has been operating for approximately 29 years, based on available licensing and registration records.

Are pets allowed at Laguna Palms I?

No, Laguna Palms I has a no-pet policy.

Who is the administrator of Laguna Palms I?

Michael Milo is the administrator of Laguna Palms I.

How many beds does Laguna Palms I have?

Laguna Palms I has 6 beds.

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