Inspection Reports for
Lakeshore Post Acute and Rehabilitation Center

2701 CALIFORNIA ST, PUEBLO, CO, 81004-3869

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Deficiencies (last 3 years)

Deficiencies (over 3 years) 11 deficiencies/year

Deficiencies are regulatory violations found during state inspections.

112% worse than Colorado average
Colorado average: 5.2 deficiencies/year

Deficiencies per year

20 15 10 5 0
2022
2023
2025

Inspection Report

Routine
Deficiencies: 9 Date: Aug 28, 2025

Visit Reason
Routine inspection of Lakeshore Post Acute and Rehabilitation Center to assess compliance with regulatory requirements including resident care, medication administration, environment safety, and infection control.

Findings
The facility had multiple deficiencies including failure to notify the ombudsman in writing prior to resident discharge, inadequate group activities for residents with mobility limitations, failure to follow up on telehealth pulmonology appointments, improper contracture management, inadequate supervision of a resident with elopement risk, medication errors exceeding 5%, improper medication storage and labeling, infection control lapses including improper glucometer cleaning and hand hygiene, and maintenance issues affecting resident safety and comfort.

Deficiencies (9)
F0628: Facility failed to notify the ombudsman in writing prior to discharge of Resident #97, violating discharge notification requirements.
F0679: Facility failed to provide ongoing group activities meeting the preferences of Residents #2 and #78, limiting participation due to wheelchair accessibility issues.
F0684: Facility failed to ensure timely follow-up from telehealth pulmonology appointments for Resident #1, resulting in no sleep study or CPAP machine ordered.
F0688: Facility failed to provide proper contracture management for Residents #66 and #37, including inconsistent application of wrist splint and lack of passive range of motion therapy.
F0689: Facility failed to provide adequate supervision to prevent elopement risk for Resident #5, who exited the building unsupervised and with a non-functioning wander guard.
F0759: Facility medication error rate was 10.3%, including failure to instruct residents to rinse mouth after inhaler use and failure to prime insulin pen prior to administration for Resident #99.
F0761: Facility failed to ensure all drugs and biologicals were properly stored, secured, and labeled, including medications of discharged residents and unlabeled medication containers.
F0880: Facility failed to maintain an infection control program, including improper cleaning of glucometers and failure to perform hand hygiene during medication administration.
F0921: Facility failed to provide a safe, functional, sanitary, and comfortable environment, with maintenance issues including water leaks, missing vents, rusty ventilation, loose handrails, and difficult-to-open resident room doors.
Report Facts
Medication error rate: 10.3 Medication error count: 3 Resident sample size: 55 Wander guard replacement interval: 90 BIMS scores: 15

Employees mentioned
NameTitleContext
RN #1Registered NurseInvolved in medication administration errors including insulin pen priming and hand hygiene lapses.
LPN #3Licensed Practical NurseFailed to instruct resident on inhaler use and mouth rinsing, contributing to medication errors.
RN #2Registered NurseFailed to instruct resident on inhaler mouth rinsing after medication administration.
CNA #8Certified Nurse AideReported Resident #66's refusal to wear splint and described splint application process.
Director of NursingDONProvided interviews regarding medication administration standards, infection control, and supervision.
Nursing Home AdministratorNHAProvided facility policies, interviews on maintenance and regulatory compliance.
Regional Clinical ResourceRCRInterviewed regarding discharge notification and medication storage.
Infection PreventionistIPInterviewed regarding infection control practices including glucometer cleaning and hand hygiene.
Maintenance DirectorMTDInterviewed regarding facility maintenance issues and work order process.

Inspection Report

Routine
Deficiencies: 2 Date: Feb 26, 2025

Visit Reason
The inspection was conducted to assess compliance with regulatory requirements related to baseline care planning and activities programming for residents at Lakeshore Post Acute and Rehabilitation Center.

Findings
The facility failed to develop and implement baseline care plans within 48 hours of admission that included pertinent medical information for three residents. Additionally, the facility failed to provide personalized and meaningful activities to support residents' physical, mental, and psychosocial well-being for three residents reviewed for activities programming.

Deficiencies (2)
F 0655: The facility failed to develop and implement baseline care plans within 48 hours of admission that included pertinent medical information such as PASRR findings and specialized services for three residents (#3, #11, and #14).
F 0679: The facility failed to provide an ongoing program of personalized activities that met the interests and supported the well-being of three residents (#10, #6, and #4), including failure to engage residents in meaningful activities and to encourage participation.
Report Facts
Sample residents reviewed: 22 Residents with deficient baseline care plans: 3 Residents with deficient activities programming: 3 BIMS scores: 15 BIMS score: 14 BIMS score: 0

Employees mentioned
NameTitleContext
Licensed Practical Nurse (LPN) #1Interviewed regarding baseline care plan initiation
Director of Nursing (DON)Interviewed regarding baseline care plan requirements and initiation
Nursing Home Administrator (NHA)Interviewed regarding baseline care plan policy
Social Services Corporate Consultant (SSCC)Interviewed regarding baseline care plan and activities programming
Activity Director (AD)Interviewed regarding activities programming and resident engagement

Inspection Report

Routine
Deficiencies: 14 Date: Oct 26, 2023

Visit Reason
Routine inspection of Lakeshore Post Acute and Rehabilitation Center to assess compliance with regulatory requirements including resident rights, environment, abuse prevention, restraint use, respiratory care, dementia care, medication management, infection control, and staff training.

Findings
The facility had multiple deficiencies including failure to address resident grievances, maintain a safe and sanitary environment, prevent resident abuse, ensure proper restraint use, provide appropriate respiratory care, manage dementia and psychotropic medications properly, maintain food safety standards, and implement effective infection control measures including COVID-19 precautions. Staff training on dementia management was also lacking.

Deficiencies (14)
F 0565: Facility failed to provide response, action and rationale to residents involved in group grievances concerning resident care and dignity.
F 0584: Facility failed to maintain a sanitary, orderly and comfortable environment in 14 of 60 resident rooms, including damaged walls, peeling paint, and broken fixtures.
F 0600: Facility failed to prevent resident-to-resident abuse involving Resident #58 and others, resulting in altercations.
F 0604: Facility failed to obtain physician orders, consents, and ongoing evaluations for lap buddy restraints used on Residents #52 and #11.
F 0609: Facility failed to report alleged verbal abuse by a nurse towards Resident #54 in accordance with State law.
F 0659: Facility failed to provide services by qualified persons when Resident #71 was not assessed by a registered nurse following a fall.
F 0685: Facility failed to provide hearing assistive devices and staff education on their use for Resident #22.
F 0689: Facility failed to ensure Resident #58 wore non-skid footwear while ambulating as identified in the care plan.
F 0695: Facility failed to administer oxygen per physician order for Resident #183, who was observed without oxygen and with low oxygen saturation.
F 0744: Facility failed to develop individualized care plans and train staff on interventions for aggressive behaviors for Resident #58 with dementia.
F 0758: Facility failed to monitor behaviors and non-pharmacological interventions for psychotropic medications, follow pharmacist recommendations for dose reductions, and ensure PRN psychotropic orders had appropriate stop dates for multiple residents.
F 0812: Facility failed to ensure foods of modified consistency were reheated to safe temperatures, cutting boards were free from deep scratches and stains, and kitchen staff wore beard restraints.
F 0880: Facility failed to maintain an infection control program ensuring hand hygiene between glove use, proper PPE use when entering COVID positive rooms, and preventing COVID positive residents from accessing areas frequented by COVID negative residents.
F 0947: Facility failed to provide annual dementia management training for six certified nurse aides.
Report Facts
Residents COVID-19 positive: 11 Residents affected by environmental deficiencies: 14 Residents affected by abuse: 2 Residents affected by restraint deficiencies: 2 Residents affected by respiratory care deficiencies: 1 Residents affected by hearing aid deficiencies: 1 Residents affected by footwear deficiencies: 1 Residents affected by dementia care deficiencies: 1 Residents affected by psychotropic medication deficiencies: 5 Residents affected by food safety deficiencies: many Certified nurse aides lacking annual dementia training: 6

Inspection Report

Complaint Investigation
Deficiencies: 4 Date: Mar 9, 2023

Visit Reason
The inspection was conducted based on complaints and observations regarding failure to provide timely incontinent care, pressure ulcer prevention and treatment, proper repositioning, and adequate hydration for residents.

Complaint Details
The complaint investigation focused on allegations of inadequate incontinent care, pressure injury prevention and treatment, improper repositioning techniques, and insufficient hydration for residents.
Findings
The facility failed to provide timely incontinent care and repositioning for dependent residents, failed to follow physician orders for pressure injury treatment, failed to properly reposition residents using gait belts, and failed to ensure residents received adequate hydration according to assessed needs.

Deficiencies (4)
F 0677: The facility failed to provide timely incontinent care and positioning for dependent residents #9 and #5, resulting in potential harm related to pressure injury risk.
F 0686: The facility failed to provide appropriate pressure ulcer care and prevent new ulcers for residents #1 and #2, including failure to follow physician orders and implement pressure relief interventions.
F 0689: The facility failed to ensure proper repositioning of residents #9, #10, #4, and #6 in wheelchairs using gait belts, increasing risk of skin injury from friction and shear.
F 0692: The facility failed to provide adequate hydration to residents #1, #3, #5, and #9, resulting in dehydration and failure to meet minimum fluid intake recommendations.
Report Facts
Fluid intake: 600 Fluid intake: 1340 Fluid intake: 1590 Fluid intake: 777 Fluid intake: 1375 Fluid intake: 1500 Fluid intake: 480 Fluid intake: 1200

Employees mentioned
NameTitleContext
LPN #1Licensed Practical NurseInterviewed regarding incontinent care for Resident #9
DONDirector of NursingInterviewed regarding incontinent care, pressure injury treatment, hydration, and repositioning
CNA #3Certified Nursing AssistantObserved and interviewed regarding care of Resident #9
CNA #5Certified Nursing AssistantObserved and interviewed regarding care of Resident #9
CNA #6Certified Nursing AssistantInterviewed regarding shift handoff and incontinence care
WCPAWound Care Physician AssistantInterviewed regarding pressure injury prevention and treatment
RN #3Registered NurseInterviewed regarding hydration and resident care
CNA #8Certified Nursing AssistantInterviewed regarding hydration and feeding assistance
PTPhysical TherapistInterviewed regarding proper repositioning techniques
RCNA TrainerRestorative Certified Nursing Assistant TrainerInterviewed regarding repositioning training
NHANursing Home AdministratorInterviewed regarding staff training on gait belt use
RDRegistered DieticianInterviewed regarding hydration and nutrition assessments

Inspection Report

Annual Inspection
Deficiencies: 4 Date: Jul 7, 2022

Visit Reason
The inspection was conducted as a routine annual survey to assess compliance with regulatory requirements related to resident care, transfer and discharge procedures, bed-hold policies, and medication administration.

Findings
The facility was found deficient in ensuring call lights were within reach of residents, providing timely and written notification of transfers and bed-hold policies to residents or their representatives, and maintaining medication error rates below 5%. Several residents experienced delays in assistance and medication administration errors were observed.

Deficiencies (4)
F 0558: The facility failed to ensure a call light was within reach of Resident #40, resulting in a 30-minute delay in assistance.
F 0623: The facility failed to provide written notification of a facility-initiated transfer to Resident #5 or their representative.
F 0625: The facility failed to notify Resident #5 or their representative in writing about the bed-hold and reserve bed payment policy upon hospital transfer.
F 0759: The facility failed to maintain a medication error rate below 5%, with three errors in 34 opportunities observed during medication administration for Residents #3 and #13.
Report Facts
Medication error rate: 8.82 Medication errors: 3 Medication administration opportunities: 34 Response time: 30

Employees mentioned
NameTitleContext
RN #1Registered NurseInvolved in medication administration errors for Residents #3 and #13.
CNA #1Certified Nursing AssistantObserved providing care to Resident #40 and confirmed call light was out of reach.
Assistant Director of NursingAssistant Director of NursingInterviewed regarding call light policies and resident care.
Director of NursingDirector of NursingInterviewed regarding transfer notification and medication administration expectations.
AdministratorAdministratorInterviewed regarding transfer notification, bed-hold policies, and medication administration expectations.

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