Inspection Reports for
Landmark Nursing & Rehabilitation Ctr of West Mon

1611 WELLERMAN ROAD, WEST MONROE, LA, 71291

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8 Reports

All CMS 2023–2025

Inspection Report — Jan 15, 2025

Annual Inspection CMS
Date: Jan 15, 2025

Visit Reason
The inspection was conducted to assess compliance with regulatory requirements including timely resident assessments, comprehensive care planning, and ensuring drug regimens are free from unnecessary medications.

Findings
The facility failed to complete Minimum Data Set (MDS) assessments at least every 3 months for 4 residents, did not implement comprehensive care plans for residents with constipation and smoking needs, and failed to obtain ordered lipid lab levels for one resident on medication for hyperlipidemia.

Deficiencies (3)
Failed to complete Minimum Data Set (MDS) assessments at least every 3 months for 4 residents (#8, #15, #55, #63).
Failed to implement a comprehensive person-centered care plan for 1 resident (#24) with constipation and 2 residents (#26, #60) for smoking.
Failed to ensure labs were collected as ordered for 1 resident (#84) on Rosuvastatin by not obtaining lipid levels.
Report Facts
Residents reviewed for MDS timeliness: 4 Residents reviewed for care plan deficiencies: 3 Residents reviewed for unnecessary medications: 5 Residents affected by MDS deficiency: 4 Residents affected by care plan deficiency: 3 Residents affected by unnecessary drug deficiency: 1

Employees mentioned
NameTitleContext
Clinical Care CoordinatorInterview confirmed MDS assessments were not completed at least every 3 months for residents #8, #15, #55, and #63.
Director of Nursing (DON)Confirmed facility had not been consistently assessing resident #24's bowel movements and had not obtained lipid levels for resident #84.
AdministratorInformed there was no current quarterly Safe Smoking Assessment for residents #26 and #60.

Inspection Report — Sep 5, 2024

Complaint Investigation CMS
Date: Sep 5, 2024

Visit Reason
The inspection was conducted due to a complaint investigation regarding a fall incident involving Resident #1, who suffered major injuries after falling out of bed while left unattended during a bed bath.

Complaint Details
The complaint investigation was substantiated. Resident #1 fell out of bed on 08/22/2024 while left unattended during a bed bath by S4 CNA, who failed to follow the care plan requiring two-person assist and bed lock precautions. Resident #1 sustained bilateral supracondylar femur fractures requiring surgery. The CNA was suspended and in-serviced, and the facility implemented corrective actions prior to the survey.
Findings
The facility failed to ensure adequate supervision and competency of staff in providing care to Resident #1, resulting in an actual harm fall with bilateral femur fractures. The responsible CNA did not follow the two-person assist requirement and failed to ensure the bed was locked before leaving the resident unattended. Corrective actions were implemented prior to the investigation.

Deficiencies (2)
Failed to ensure adequate supervision to prevent avoidable accidents including a fall resulting in actual harm to Resident #1.
Failed to ensure nurse aides demonstrated competency in skills and techniques necessary to care for residents' needs, including failure to provide 2 person assistance and failure to ensure bed was locked.
Report Facts
Resident weight: 256 Brief Interview for Mental Status (BIMS) score: 9 Date of fall incident: Aug 22, 2024 Completion date of corrective actions: Aug 26, 2024

Employees mentioned
NameTitleContext
Certified Nursing Assistant (S4 CNA)Provided care to Resident #1 during the fall incident and failed to follow care plan requirements.
Licensed Practical Nurse (S5 LPN)Assessed Resident #1 after the fall and contacted physician.
Licensed Practical Nurse (S9 LPN)Received hospital call about Resident #1's fractures and notified Director of Nurses.
Director of Nurses (S3 DON)Confirmed care deficiencies and corrective actions.
Assistant Supervisor (S8 CNA)Confirmed staffing and care deficiencies during investigation.

Inspection Report — Jun 5, 2024

Complaint Investigation CMS
Date: Jun 5, 2024

Visit Reason
The inspection was conducted in response to a complaint alleging physical and verbal abuse and failure to maintain resident privacy during incontinence care for resident #1.

Complaint Details
The complaint investigation was substantiated. Resident #1 was physically and verbally abused by staff on 05/19/2024, as evidenced by video footage and physical examination showing bruises. Staff failed to maintain privacy during care and did not report the abuse. Multiple staff were suspended and terminated. The facility implemented corrective actions and was found in compliance as of 05/23/2024.
Findings
The facility failed to provide personal privacy during incontinent care and failed to protect resident #1 from physical and verbal abuse by staff. Multiple staff members were suspended and terminated following the investigation. The facility implemented corrective actions including staff in-services and Quality Assurance Performance Improvement (QAPI) monitoring.

Deficiencies (3)
Failed to provide personal privacy during incontinent care for resident #1.
Failed to protect resident #1 from physical and verbal abuse by staff, resulting in actual harm.
Failed to timely report suspected abuse to the facility administrator within 2 hours of the allegation.
Report Facts
Residents reviewed for incontinent care: 3 Residents affected by deficiencies: 1 Duration of video footage: 119 Number of staff suspended and terminated: 6 Dates of in-service trainings: In-services conducted from 05/20/2024 through 05/23/2024.

Employees mentioned
NameTitleContext
S3CNACertified Nursing AssistantPhysically and verbally abused resident #1 during incontinence care; suspended and terminated.
S7CNACertified Nursing AssistantPresent during abuse incident; assisted S3CNA; suspended and terminated.
S1AdministratorAdministratorConfirmed privacy violations and abuse incident; stated staff did not report abuse.
S2DONDirector of NursesConfirmed abuse findings, staff suspensions and terminations; confirmed staff did not report abuse.
S4CNACertified Nursing AssistantPresent during abuse incident; suspended and terminated.
S5CNACertified Nursing AssistantPresent during abuse incident; suspended and terminated.
S6CNACertified Nursing AssistantPresent during abuse incident; suspended and terminated.
S8LPNLicensed Practical NursePresent during abuse incident; suspended and terminated.

Inspection Report — Jan 10, 2024

Complaint Investigation CMS
Date: Jan 10, 2024

Visit Reason
The inspection was conducted to investigate complaints regarding medication administration, specifically the failure to administer insulin according to sliding scale parameters and failure to report abnormal blood sugars to the attending physician or nurse practitioner.

Complaint Details
The visit was complaint-related, focusing on medication administration errors and failure to report abnormal blood sugars. Substantiation status is not explicitly stated.
Findings
The facility failed to ensure residents received treatment and care according to professional standards and care plans for medication administration. Nurses did not follow insulin sliding scale orders for resident #32 and failed to notify the physician of high blood sugar readings. Nursing staff also failed to report abnormal blood sugars and update care plans for resident #4. Additionally, the medication room was found unlocked, allowing unauthorized access to medications.

Deficiencies (3)
Failure to administer insulin according to sliding scale parameters and failure to report high blood sugars to the physician for resident #32.
Failure to report abnormal blood sugars to the attending physician or nurse practitioner and failure to update the care plan for resident #4.
Medication room door was open and medications were accessible to residents, failing to ensure drugs and biologicals were accessible only to authorized personnel.
Report Facts
Blood sugar readings: 496 Units of insulin administered: 3 Blood sugar readings: 354 Blood sugar readings: 484

Employees mentioned
NameTitleContext
S2 DONDirector of NursingConfirmed failure to notify physician of high blood sugar and agreed nursing staff should have reported abnormal blood sugars.
S3 LPNLicensed Practical NurseProvided care for resident #4 and confirmed no record of physician notification for abnormal blood sugars.
S5 LPNLicensed Practical NurseConfirmed medication room door was open and medications were accessible.
S6 LPNLicensed Practical NurseAdministered incorrect insulin dose to resident #32.
S7 LPNLicensed Practical NurseFailed to notify physician of high blood sugar and failed to recheck blood sugar for resident #32.
S8 LPNLicensed Practical NurseAdministered incorrect insulin dose to resident #32.

Inspection Report — Nov 1, 2023

Complaint Investigation CMS
Date: Nov 1, 2023

Visit Reason
The inspection was conducted due to a complaint investigation regarding the facility's failure to timely report suspected abuse, neglect, or injuries of unknown origin involving resident #5.

Complaint Details
The complaint investigation involved two resident investigations (#3 and #5), with substantiation that the facility failed to report injuries of unknown origin immediately to the state agency, specifically for resident #5 who had a fractured clavicle and bruising. The incident was discovered on 09/18/2023 but was not reported within 2 hours as required.
Findings
The facility failed to ensure that alleged violations involving injuries of unknown source were reported to the state agency within the required 2-hour timeframe. Resident #5 had bruises and a fracture of the distal clavicle of indeterminate age, and the incident report was not submitted timely. The investigation was ongoing at the time of the report.

Deficiencies (1)
Failure to timely report suspected abuse, neglect, or injuries of unknown origin to the state agency within 2 hours as required.
Report Facts
Resident ID: 5 BIMS score: 5 Incident discovery time: 1730 Incident report entry time: 1717

Employees mentioned
NameTitleContext
Certified Nursing Assistant (CNA)Notified nurse of bruises on resident #5 on 09/18/2023
Licensed Practical Nurse (LPN)Assessed resident #5's bruises and ordered x-ray on 09/18/2023
AdministratorConfirmed responsibility for entering investigation report and acknowledged late reporting

Inspection Report — Sep 11, 2023

Abbreviated Survey CMS
Date: Sep 11, 2023

Visit Reason
The inspection was conducted as a Focused Infection Control Survey during a COVID-19 outbreak status at the facility to assess compliance with infection prevention and control policies.

Findings
The facility failed to maintain an effective infection prevention and control program by not ensuring all staff wore KN95 masks correctly during the outbreak, allowing personal items including cat food in the clean laundry room, and permitting staff to store personal items in resident restorative therapy areas and hallways.

Deficiencies (3)
Failure to ensure all staff wore KN95 face masks during outbreak status in accordance with facility policies.
Failure to prevent staff's personal items, including cat food, from being stored in the clean laundry room.
Failure to prevent staff's personal items from being stored in the hallway and near resident restorative therapy areas.
Report Facts
Residents affected: 117 Date survey completed: Sep 14, 2023

Employees mentioned
NameTitleContext
S2 Assistant AdministratorAssistant AdministratorConfirmed facility was in COVID-19 outbreak status and mask requirements.
S5 ADONAssistant Director of NursingFacility infection control preventionist who reported on COVID-19 positive employee.
S7 LPNLicensed Practical NurseEmployee who tested positive for COVID-19 and was on leave.
S8 Laundry WorkerObserved not wearing face mask in laundry and storing personal items including cat food in clean laundry room.
S9 CNACertified Nursing AssistantObserved wearing KN95 mask incorrectly.
S10 CNACertified Nursing AssistantObserved wearing KN95 mask incorrectly.
S11 HousekeeperHousekeeperObserved with mask down while drinking and storing purse in hallway near restorative area.
S12 Transportation DriverTransportation DriverObserved wearing KN95 mask incorrectly and storing personal items in hallway.
S13 Restorative CNACertified Nursing AssistantConfirmed purse stored in restorative therapy area hallway.
S14 CNACertified Nursing AssistantObserved not wearing KN95 mask properly while providing care to residents.
S3 Assistant AdministratorAssistant AdministratorNotified of mask and personal item storage findings and confirmed policy violations.
S1 AdministratorAdministratorNotified of findings and confirmed facility policy on mask use during outbreak.

Inspection Report — Mar 23, 2023

Routine CMS
Date: Mar 23, 2023

Visit Reason
The inspection was conducted to evaluate the facility's infection prevention and control program, specifically observing care practices during pericare for resident #1.

Findings
The facility failed to maintain proper infection prevention and control practices as a student trainee did not change gloves, apply hand sanitizer, or wash hands after providing pericare to resident #1, resulting in potential cross contamination with clean supplies and resident personal items.

Deficiencies (1)
Failure to establish and maintain an infection prevention and control program, including improper hand hygiene and glove use during pericare for resident #1.
Report Facts
Residents affected: 2 Observation time: 1400 Notification time: 1510

Employees mentioned
NameTitleContext
S3Student TraineeNamed in infection control deficiency for improper hand hygiene and glove use during pericare
S1Assistant AdministratorNotified of findings during observation of pericare
S2Director of NursingNotified of findings during observation of pericare

Inspection Report — Jan 18, 2023

Routine CMS
Date: Jan 18, 2023

Visit Reason
The inspection was conducted to assess compliance with regulatory requirements related to resident care, environment, medication administration, respiratory care, therapeutic diets, and resident assessment data transmission.

Findings
The facility was found deficient in multiple areas including environmental safety, timely transmission of resident assessments, proper administration of tube feeding, respiratory care, medication administration errors, and failure to provide therapeutic diets as ordered. Several residents were affected by these deficiencies.

Deficiencies (6)
Facility failed to ensure residents had a safe, clean, comfortable and homelike environment, including broken over bed table and spills on feeding tube equipment.
Failed to transmit resident assessments within 14 days of completion for 3 residents.
Failed to provide appropriate treatment and services for tube feeding; resident's tube feeding was infused at a lower rate than ordered.
Failed to provide safe and appropriate respiratory care including lack of No Smoking signs, missing humidifier, and improper storage of nebulizer masks.
Medication errors occurred with incorrect timing and failure to administer medication with a full glass of water.
Failed to ensure residents received therapeutic diets as ordered, including serving prohibited foods.
Report Facts
Medication error rate: 6.9 Residents affected: 4 Residents affected: 3 Residents affected: 4 Residents affected: 1 Residents affected: 1

Employees mentioned
NameTitleContext
S3 DONDirector of NursingNotified of broken over bed table, tube feeding pump cleaning needs, confirmed tube feeding rate and medication errors, confirmed respiratory care deficiencies and therapeutic diet issues.
S4 CNACertified Nursing AssistantObserved feeding resident on broken over bed table.
S6 LPNLicensed Practical NurseRevealed resident needed different table due to broken top, confirmed tube feeding pump cleaning needs, confirmed no No Smoking sign on resident's door and missing humidifier.
S8 Maintenance SupervisorConfirmed need for repair in resident's room.
S9 LPNLicensed Practical Nurse/Clinical Care CoordinatorConfirmed untimely transmission of resident assessments.
S10 LPNLicensed Practical NurseConfirmed tube feeding pump and bedside table needed cleaning, confirmed tube feeding rate lower than ordered, confirmed missing No Smoking sign and humidifier.
S7 LPNLicensed Practical NurseAdministered medications with errors and confirmed medication errors during interview.
S5 Interim Dietary ManagerConfirmed resident received prohibited food on therapeutic diet.
S2 DONDirector of NursingConfirmed nebulizer mask storage deficiency.

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