Inspection Report Summary
The most recent inspection on August 6, 2025 identified multiple deficiencies related to electrical safety, fire safety systems, smoke-tight corridor doors, and ventilation equipment. Earlier inspections showed a consistent pattern of issues with fire safety features, electrical outlets lacking ground fault interrupters, and non-functioning exhaust fans, along with some concerns about food storage and medication administration in prior years. Complaint investigations included substantiated findings related to COVID-19 infection control failures and a substantiated incident involving improper reporting of an aggressive act toward a resident. Enforcement actions such as fines or license suspensions were not listed in the available reports. The facility’s inspection history shows ongoing challenges with physical plant and safety systems, with some recurring deficiencies over multiple years.
Deficiencies (last 8 years)
Deficiencies are regulatory violations found during state inspections.
Deficiencies per year
NC DHSR Star Rating History
| Date | Rating | Score | Merits | Demerits | Type |
|---|---|---|---|---|---|
| Dec 16, 2024 | 103.5 | 5.5 | 2 | Annual Inspection | |
| Jun 19, 2023 | 99.75 | 3.75 | 0 | Follow-Up Inspection | |
| Apr 19, 2023 | 96 | 3.5 | 7.5 | Annual Inspection | |
| Feb 2, 2022 | 90 | 2.5 | 0 | Monitoring Visit | |
| Dec 10, 2021 | 87.5 | 0 | 10 | Monitoring Visit | |
| Aug 25, 2021 | 97.5 | 3.5 | 6 | Annual Inspection | |
| May 5, 2021 | 96 | 0 | 3.5 | Complaint Investigation | |
| Apr 22, 2020 | 99.5 | 3.5 | 4 | Annual Inspection | |
| Mar 5, 2019 | 86.5 | 2.5 | 0 | Follow-Up Inspection | |
| Oct 16, 2018 | 84 | 0 | 9 | Follow-Up Inspection | |
| May 8, 2018 | 93 | 0 | 7 | Follow-Up Inspection | |
| Jan 22, 2018 | 100 | 5.5 | 5.5 | Annual Inspection | |
| Jan 21, 2015 | 105.5 | 5.5 | 0 | Annual Inspection | |
| Oct 18, 2012 | 105.5 | 5.5 | 0 | Annual Inspection | |
| Jun 21, 2011 | 101.5 | 5.5 | 4 | Annual Inspection | |
| May 5, 2010 | 99.5 | 3.5 | 4 | Annual Inspection | |
| May 21, 2009 | 99.5 | 5.5 | 6 | Annual Inspection |
Inspection Report
Follow-UpInspection Report
Annual InspectionInspection Report
Inspection Report
Annual Inspection| Name | Title | Context |
|---|---|---|
| Assistant Resident Care Director | Assistant Resident Care Director (ARCD) | Responsible for auditing fall reports and rounding sheets, but audits were not conducted since 01/01/23. |
| Resident Care Director | Resident Care Director (RCD) | Responsible for reviewing incident reports, auditing medication charts, and ensuring care plans but unaware of some deficiencies. |
| Health and Wellness Director | Health and Wellness Director (HWD) | Responsible for entering incident reports into computer and auditing rounding sheets. |
| Administrator | Facility Administrator | New to position, unaware of QAPI use and some care plan meetings; responsible for root cause analysis. |
| Medication Aide | Medication Aide (MA) | Responsible for completing incident reports and administering medications; unaware of some medication order changes. |
Inspection Report
Annual Inspection| Name | Title | Context |
|---|---|---|
| Staff A | Medication Aide | Administered medication without documented completion of required medication aide training. |
| Administrator | Responsible for oversight of care plans, reporting, and staff training; involved in interviews and report submissions. | |
| Business Office Manager | Responsible for maintaining employee records and training documentation; unable to locate medication aide training for Staff A. | |
| Regional Operations Specialist | Assisted with obtaining physician orders and clinical support during staff vacancies. | |
| Resident Care Coordinator (RCC) | Responsible for completing care plans and admission paperwork; position vacant during survey. | |
| Wellness Secretary | Assisted with paperwork but did not review SCU disclosure information with families. |
Inspection Report
Complaint InvestigationInspection Report
Annual Inspection| Name | Title | Context |
|---|---|---|
| Director of Resident Care | Director of Resident Care | Responsible for reviewing MARs and ensuring documentation and medication orders were accurate |
| Wellness Nurse | Wellness Nurse | Checked MARs monthly and responsible for faxing orders to pharmacy |
| Administrator | Administrator | Oversaw medication administration policies and expected staff to follow orders and conduct audits |
| Medication Aide | Medication Aide | Failed to document pulse and administered incorrect medication dose due to oversight |
Inspection Report
Follow-Up| Name | Title | Context |
|---|---|---|
| Resident Care Director | Resident Care Director (RCD) | Provided training to medication aides on medication administration and follow-up; unaware of medication administration errors. |
| Resident Care Coordinator | Resident Care Coordinator (RCC) | Reviewed FSBS readings but did not review for blood glucose parameters or notify physician of out-of-range values. |
| Resident Services Director | Resident Services Director (RSD) | Responsible for training medication aides on medication administration and diabetes care. |
| Administrator | Facility Administrator | Expected staff to follow medication administration policies and procedures; unaware of medication errors and documentation issues. |
| Medication Aide | Medication Aide (MA) | Multiple medication aides interviewed; several unaware of proper medication administration procedures including insulin pen priming and MAR review. |
| Primary Care Physician | Primary Care Physician (PCP) | Unaware of medication administration errors and lack of physician notification for out-of-range FSBS results. |
| Memory Care Resident Care Coordinator | Memory Care Resident Care Coordinator (MCRCC) | Responsible for reviewing MARs; unaware of missing medications on MAR. |
| Wellness Director | Wellness Director (WD) | Completed final MAR checks; unaware of missing medications on MAR. |
| Health and Wellness Director | Health and Wellness Director (HWD) | Aware of MAR documentation errors for Eliquis. |
| Pharmacist | Pharmacist | Provided training on medication administration; noted errors in medication orders entered into pharmacy system. |
Inspection Report
Follow-UpInspection Report
RoutineInspection Report
Follow-Up| Name | Title | Context |
|---|---|---|
| Special Care Unit Director | SCU Director | Interviewed regarding medication administration and audits. |
| Special Care Unit Resident Care Coordinator | SCU RCC | Interviewed regarding medication administration and audits. |
| Administrator | Interviewed regarding expectations for medication administration and notification. | |
| Assisted Living Resident Care Coordinator | AL-RCC | Interviewed regarding medication administration and refill processes. |
| Resident Service Director | RSD | Interviewed regarding medication administration and refill processes. |
| Registered Nurse | RN | Interviewed regarding monitoring of warfarin therapy for Resident #6. |
| Medication Aide | MA | Multiple MAs interviewed regarding medication administration and notification responsibilities. |
| Wellness Nurse | WN | Interviewed regarding medication administration oversight. |
| Pharmacist | Interviewed regarding medication dispensing and refill requests. | |
| Primary Care Physician | PCP | Interviewed regarding expectations for medication administration and notification. |
Inspection Report
Annual Inspection| Name | Title | Context |
|---|---|---|
| Resident Care Coordinator | Resident Care Coordinator (RCC) | Responsible for reviewing physician orders, MAR accuracy, and medication administration oversight; interviewed multiple times regarding medication errors and documentation. |
| Resident Services Director | Resident Services Director (RSD) | Responsible for assuring medications were administered as ordered and staff training; interviewed regarding medication administration failures. |
| Medication Aide | Medication Aide (MA) | Multiple medication aides interviewed regarding medication administration and documentation errors. |
| Executive Director | Executive Director (ED) | Interviewed regarding facility expectations for medication administration and documentation. |
| Memory Care Director | Memory Care Director | Responsible for medication cart audits and MAR accuracy; interviewed regarding medication discrepancies for Resident #7. |
Inspection Report
Follow-UpInspection Report
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