Inspection Reports for Life Care Center of the Willows
1000 ELIZABETH DR, IN, 46383
Back to Facility ProfileInspection Report Summary
The most recent inspection on January 27, 2025, found the facility in compliance with Emergency Preparedness and Life Safety Code requirements, with no deficiencies noted. Prior inspections showed a pattern of deficiencies primarily related to emergency preparedness, life safety code compliance, and resident care issues such as care planning, medication management, and infection control. Several complaint investigations were substantiated, including failures to report abuse and timely report verbal abuse incidents, but enforcement actions such as fines or license suspensions were not listed in the available reports. Earlier findings also included environmental and safety concerns like improper use of extension cords and obstructed corridors. The facility appears to have addressed many life safety and emergency preparedness issues by the most recent survey, indicating some improvement over time.
Deficiencies (last 3 years)
Deficiencies are regulatory violations found during state inspections.
Deficiencies per year
Census
Based on a January 2025 inspection.
Census over time
| Description | Severity |
|---|---|
| Failed to conduct required emergency preparedness exercises including unannounced staff drills and after action reports. | SS=F |
| Failed to implement emergency power system inspection, testing, and maintenance requirements including missing monthly load test documentation. | SS=F |
| Hazardous area door to oxygen storage room did not self-close and latch properly. | SS=E |
| Failed to provide an approved method to ensure cooking appliances are returned to approved design location after maintenance or cleaning. | SS=D |
| Failed to provide complete fire drill documentation for 3 of 12 drills and failed to verify fire alarm signal transmission for 1 drill. | SS=F |
| Failed to maintain complete written record of monthly generator load testing for November 2024. | SS=F |
| Failed to conduct monthly battery conductance or specific gravity testing on emergency generator batteries. | SS=F |
| Used a flexible extension cord as a substitute for fixed wiring to power high current draw equipment in resident room 22. | SS=D |
| Failed to conduct required maintenance and maintain complete documentation of inspections for Patient Care Related Electrical Equipment (PCREE). | SS=F |
| Name | Title | Context |
|---|---|---|
| Tami Adams | Executive Director | Named in relation to exit conference and plan of correction |
| Maintenance Director | Interviewed and involved in findings related to emergency preparedness, generator testing, hazardous door, fire drills, and electrical equipment | |
| Maintenance Assistant | Interviewed and involved in hazardous door and electrical equipment findings |
| Description | Severity |
|---|---|
| Failed to ensure resident's privacy was maintained related to electronic medication record left open and unlocked during medication pass for 2 residents. | SS=D |
| Failed to ensure Minimum Data Set assessments were accurately completed related to antibiotic use for 2 residents. | SS=A |
| Failed to ensure care plans were implemented for 1 resident related to pain and opioid use. | SS=D |
| Failed to ensure a resident with a pressure ulcer received necessary treatment as ordered. | SS=D |
| Failed to ensure a nutritional supplement was offered and food consumption logs completed for a resident with weight loss. | SS=D |
| Failed to ensure infection control measures were implemented related to hand hygiene during medication pass for 2 residents. | SS=D |
| Failed to promote antibiotic stewardship by not following up on urine culture results timely for 1 resident. | SS=D |
| Name | Title | Context |
|---|---|---|
| Tami Adams | Executive Director | Signed the report |
| LPN 1 | Observed during medication pass with privacy and hand hygiene deficiencies | |
| Director of Nursing | Provided interviews and oversight related to privacy and care plan deficiencies | |
| Clinical Reimbursement Specialist | Interviewed regarding MDS antibiotic coding errors | |
| Infection Prevention Nurse | Interviewed regarding infection control and antibiotic stewardship | |
| Dietary Manager | Interviewed regarding nutrition supplement and meal documentation |
| Description | Severity |
|---|---|
| Failure to report an allegation of abuse to the Indiana Department of Health for Resident B. | SS=D |
| Description | Severity |
|---|---|
| Service corridor width was less than the required 44 inches due to equipment obstructing the hallway. | SS=E |
| Failed to maintain itemized records of inspections and tests for battery backup emergency lights. | SS=F |
| Documentation for preventative maintenance of battery operated smoke alarms in resident rooms was incomplete and some smoke detectors were not tested monthly. | SS=F |
| Corridor door to hazardous room was not self-closing and the room contained combustible materials. | SS=E |
| Kitchen range hood system lacked a grease drip tray and enclosed metal container as required. | SS=E |
| Fire alarm system out-of-service policy did not include required notification procedures via the Indiana Department of Health Gateway. | SS=C |
| Sprinkler heads obstructed by storage boxes and foreign material, and some sprinkler heads covered in dust and oily substances. | SS=E |
| Fire/smoke damper system was not inspected or maintained as required; last inspection was in 2020. | SS=E |
| Emergency fire safety plan did not include response procedures for battery operated smoke alarms not connected to the fire alarm system. | SS=F |
| Corridor doors to linen closets and service areas did not latch properly or had impediments preventing closure. | SS=F |
| Resident room corridor doors were propped open with trash cans, impeding closure. | SS=F |
| Fire damper inspection and maintenance were not performed as required; no documentation available. | SS=E |
| Flexible cords and power strips were used improperly as substitutes for fixed wiring, including a microwave plugged into an extension cord and a power strip powering a mini fridge. | SS=E |
| Name | Title | Context |
|---|---|---|
| Tami Adams | Executive Director | Signed the report and participated in exit conference |
| Description | Severity |
|---|---|
| Failed to honor a resident's preference related to dressing (Resident 21). | SS=D |
| Failed to ensure a Minimum Data Set (MDS) assessment was accurately completed related to weight loss (Resident 37). | SS=A |
| Failed to develop an initial baseline care plan within 48 hours of admission related to Activities of Daily Living (Resident B). | SS=D |
| Failed to develop and implement a comprehensive care plan for a resident with a history of dehydration (Resident G). | SS=D |
| Failed to ensure residents received necessary ADL care including bathing, nail care, and shaving for 3 residents (Residents D, B, and C). | SS=D |
| Failed to ensure residents received necessary treatment and services related to neck brace orders, monitoring skin discolorations, and skin treatments (Residents D, 36, and 19). | SS=D |
| Failed to ensure safety measures to prevent accidents including seizure precautions, fall precautions, and use of post-op helmet (Residents G, F, and E). | SS=D |
| Failed to ensure residents' hydration and nutritional needs were met related to providing fluids and monitoring weights (Residents G and 37). | SS=D |
| Failed to ensure medication regimen was free from unnecessary drugs and non-pharmacological interventions were attempted prior to pain medication administration (Residents 4, 48, and 105). | SS=D |
| Failed to ensure gradual dose reduction was attempted for psychotropic medication (Resident E). | SS=D |
| Failed to ensure timely laboratory services for ordered urine culture (Resident E). | SS=D |
| Failed to promote antibiotic stewardship by ensuring appropriate use of antibiotic therapy related to urinary tract infection without timely urinalysis and culture (Resident E). | SS=D |
| Failed to maintain a safe, functional, sanitary, and comfortable environment related to marred walls, cracked toilet base, chipped paint, dirty floors, and missing baseboard pieces (East and West units). | SS=E |
| Name | Title | Context |
|---|---|---|
| Tami Adams | Executive Director | Signed the report and responsible for ensuring compliance with Plan of Correction |
| LPN 1 | Interviewed regarding pain medication administration and seizure precautions | |
| Assistant Director of Nursing | Interviewed regarding multiple findings including care plans, hydration, medication, and lab services | |
| Social Services Director | Participated in behavior meeting and discussed medication management | |
| Director of Maintenance | Interviewed regarding environmental deficiencies | |
| Director of Housekeeping | Participated in environmental tour | |
| PTA 1 | Interviewed regarding fall prevention and body pillow evaluation | |
| Infection Preventionist | Interviewed regarding treatment documentation and lab specimen pick-up |
| Description | Severity |
|---|---|
| Failure to ensure an allegation of verbal abuse was immediately reported to the Administrator and timely reported to the State Survey Agency. | SS=D |
| Description | Severity |
|---|---|
| Failed to develop and implement a person-centered care plan for a resident related to self-harming behaviors. | Level 2 (SS=D) |
| Failed to ensure residents received treatment and care in accordance with professional standards related to neurological consults and insulin administration. | Level 3 (SS=G) |
| Failed to provide sufficient fluid intake to maintain proper hydration and health related to lack of timely follow up on laboratory results and failure to clarify and implement correct Physician's admission orders. | Level 3 (SS=G) |
| Failed to provide necessary behavioral health care and services related to not consulting Physician or Psychiatric services for increased self-harming behaviors. | Level 2 (SS=D) |
| Description | Severity |
|---|---|
| Failed to ensure fire alarm system was maintained in accordance with NFPA 70 and NFPA 72; missing documentation for smoke detector sensitivity testing within last 24 months. | SS=F |
| Failed to ensure sprinkler system was provided with spare sprinklers properly stored in a cabinet with a sprinkler wrench; six sprinklers were stored loose and unsecured. | SS=C |
| Failed to ensure electrical junction box was maintained in a safe operating condition; one junction box missing cover with exposed wiring in sprinkler riser room. | SS=E |
| Failed to ensure power strip was not used as a substitute for fixed wiring in staff Dietary Office; power strip found in use. | SS=D |
| Name | Title | Context |
|---|---|---|
| Tami Adams | Executive Director | Signed report and mentioned in plan of correction |
| Maintenance Director | Interviewed and involved in findings related to fire alarm testing, sprinkler storage, electrical junction box, and power strip usage |
| Description | Severity |
|---|---|
| Failed to accommodate the needs of a resident related to the call light being out of reach. | SS=D |
| Failed to ensure physician orders were received and a resident with restraints was assessed and monitored. | SS=D |
| Failed to develop and implement care plans related to the use of bed rails and restraints. | SS=D |
| Failed to ensure a therapeutic brace was applied daily as ordered for a dependent resident. | SS=D |
| Failed to ensure residents received proper treatment and assistive devices to maintain hearing abilities. | SS=D |
| Failed to ensure a treatment was in place for a resident with a pressure ulcer. | SS=D |
| Failed to ensure a resident received appropriate services related to an indwelling catheter. | SS=D |
| Failed to ensure residents maintained acceptable nutritional status related to lack of implementation of dietary recommendations and monitoring intake. | SS=D |
| Failed to ensure gastrostomy tube placement was checked prior to medication administration and water flush was instilled via gravity. | SS=D |
| Failed to attempt alternative measures and assess the necessity for bed rails quarterly as required. | SS=D |
| Failed to ensure infection control guidelines were followed related to handling medications and PPE worn incorrectly during resident care. | SS=D |
| Failed to ensure contracted staff were vaccinated or had an exemption in place for COVID-19 vaccination. | SS=D |
| Failed to ensure the residents' environment was clean and in good repair related to marred and gouged walls and missing floor tile. | SS=E |
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