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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Life Care Center of the Willows is a 92-bed skilled nursing and rehabilitation facility in Valparaiso, Indiana, which serves Porter County residents. Skilled nursing, memory care, rehabilitation, and respite care with 24-hour staffing are offered. Accepted: Medicare, Medicaid, and private pay.
The inspection record defines the 2-star CMS overall rating. Over three years on file, the facility averaged 21.7 deficiencies annually, 417 percent above Indiana’s average of 4.2 , with no immediate jeopardy findings, fines, or enforcement actions. The January 2024 cycle was the most significant in the window, with simultaneous 13-deficiency annual and life safety surveys. The annual findings spanned ADL care failures for three residents, a care plan not completed within 48 hours of admission, seizure and fall safety failures, unnecessary drug use across three residents, and an environment with marred walls, cracked fixtures, and dirty floors in both units; the concurrent life safety survey found sprinkler heads obstructed and coated in debris, fire and smoke dampers not inspected since 2020, and corridor doors propped open. Two substantiated complaint findings involve abuse reporting failures: a May 2023 investigation found verbal abuse not timely reported to the state agency, and a March 2024 investigation found an abuse allegation involving a CNA not reported at all to the Indiana Department of Health. An April 2023 substantiated complaint identified missing care plans for a resident with escalating self-harm behaviors and failure to engage psychiatric services. Staffing runs counter to the health inspection picture, the CMS staffing sub-rating reflects case-mix adjusted hours 17.6 percent above Indiana’s average.
A fine dining program, Community Re-Entry Program, landscaped grounds and courtyards, and a beauty salon and barber shop are among the amenities.
With current availability given occupancy near the state average, the facility is geared toward residents in Porter County needing skilled nursing or post-acute rehabilitation.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 105th out of 287 homes in Indiana. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 48m per day | ▲ 20% State avg: 40m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 45m per day | ■ Avg State avg: 46m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 7m per day | ▼ 7% State avg: 2h 16m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 5m per day | ▼ 4% State avg: 3h 14m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 5m per day | ▲ 25% State avg: 4m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 38m per day | ▲ 41% State avg: 27m per day · National avg: 28m per day |
Similar to the Indiana average: 68.1%Life Care Center of the Willows is legally operated by Hendricks County Hospital, and administrated by Tami Adams.
Key information about the people who lead and staff this community.
In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Indiana state average. See the nursing homes benchmark below for the typical Indiana score; higher is better.
Well below the Indiana average for nursing homes.
Indiana nursing homes benchmark: C 74/100
Inspection score: 59 out of 100. Letter grade F. Well below the Indiana average for nursing homes.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 65 | 36 | This facility has 81% more total deficiencies than a typical Indiana nursing home (65 vs. IN avg 36).↑ 81% worse |
|
Deficiencies per year
Average deficiencies per year since 2023.
| 21.7 | 12 | This facility has 81% more deficiencies per year than a typical Indiana nursing home (21.7 vs. IN avg 12).↑ 81% worse |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 3.1 | 1.9 | This facility has 63% more deficiencies per inspection than a typical Indiana nursing home (3.1 vs. IN avg 1.9).↑ 63% worse |
Inspections
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total visits
Combined count of all on-site visits — routine inspections, complaint visits, follow-ups, and other focused visits.
| 21 | 19 | This facility has 11% more total visits than a typical Indiana nursing home (21 vs. IN avg 19).↑ 11% worse |
|
Inspections with deficiencies
Inspections that resulted in at least one regulatory deficiency.
| 10 | 7 | This facility has 43% more inspections with deficiencies than a typical Indiana nursing home (10 vs. IN avg 7).↑ 43% worse |
|
Inspection deficiency rate
Percentage of inspections that resulted in at least one deficiency.
| 48% | 37% | This facility has 11 percentage points higher inspection deficiency rate than a typical Indiana nursing home (48% vs. IN avg 37%).↑ 11% worse |
|
Inspections
Routine, scheduled inspections conducted by state regulators.
| 13 | 13 | This facility has inspections in line with the Indiana average (13 vs. IN avg 13).— At avg |
Complaints & Investigations
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 7 | 5 | This facility has 40% more total complaints than a typical Indiana nursing home (7 vs. IN avg 5).↑ 40% worse |
|
Complaints per year
Average complaints per year since 2023.
| 2.3 | 1.7 | This facility has 35% more complaints per year than a typical Indiana nursing home (2.3 vs. IN avg 1.7).↑ 35% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
Indiana average 6
Last Health inspection on Sep 2025
Indiana average 25
Indiana average 4.12
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
31 of 41 citations resulted from standard inspections; 8 of 41 resulted from complaint investigations; and 2 of 41 came from combined inspections (standard and complaint).
100% better than Indiana averageIndiana average: 0.2
233% worse than Indiana averageIndiana average: 0.6
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
1609275% better than Indiana average
0% compared with Indiana average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
All 12 RN Staff are full-time employees. No contractors work on this role.
12
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hoursAssists with medical care and medications.
All 11 LPN Staff are full-time employees. No contractors work on this role.
11
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.4 hoursHelps with daily care and mobility.
All 42 CNA Staff are full-time employees. No contractors work on this role.
42
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.4 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
67 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 42 | 0 | 42 | 11,348 | 92 | 100% | 7.4 |
| Licensed Practical Nurse | 11 | 0 | 11 | 3,507 | 92 | 100% | 8.4 |
| Registered Nurse | 12 | 0 | 12 | 2,343 | 91 | 99% | 7.9 |
| Clinical Nurse Specialist | 3 | 0 | 3 | 1,068 | 64 | 70% | 7.9 |
| Medication Aide/Technician | 4 | 0 | 4 | 889 | 81 | 88% | 7.6 |
| RN Director of Nursing | 3 | 0 | 3 | 792 | 62 | 67% | 7.2 |
| Other Dietary Services Staff | 2 | 0 | 2 | 641 | 89 | 97% | 7 |
| Administrator | 1 | 0 | 1 | 528 | 66 | 72% | 8 |
| Speech Language Pathologist | 4 | 0 | 4 | 517 | 66 | 72% | 6.4 |
| Mental Health Service Worker | 1 | 0 | 1 | 504 | 63 | 68% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 496 | 62 | 67% | 8 |
| Respiratory Therapy Technician | 2 | 0 | 2 | 454 | 58 | 63% | 7.8 |
| Dietitian | 1 | 0 | 1 | 444 | 58 | 63% | 7.7 |
| Qualified Social Worker | 4 | 0 | 4 | 434 | 70 | 76% | 5.7 |
| Physical Therapy Assistant | 1 | 0 | 1 | 349 | 48 | 52% | 7.3 |
| Nurse Aide in Training | 2 | 0 | 2 | 229 | 29 | 32% | 7.9 |
| Physical Therapy Aide | 3 | 0 | 3 | 166 | 33 | 36% | 5 |
| Medical Director | 0 | 2 | 2 | 38 | 3 | 3% | 9.5 |
| Occupational Therapy Assistant | 0 | 4 | 4 | 29 | 8 | 9% | 3.2 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
8% lower than Indiana averageIndiana average: $27K
116% more fines than Indiana averageIndiana average: 1.4
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Indiana averageIndiana average: 0.4
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
4.8
40% better than Indiana averageIndiana average: 8.0
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
12.2
28% better than Indiana averageIndiana average: 17.1
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
2.1%
83% better than Indiana averageIndiana average: 12.0%
Percent of long-stay residents whose ability to move independently worsened
6.6%
54% better than Indiana averageIndiana average: 14.4%
Percent of low risk long-stay residents who lose control of their bowels or bladder
28.0%
14% worse than Indiana averageIndiana average: 24.6%
Percent of long-stay residents experiencing one or more falls with major injury
4.9%
26% worse than Indiana averageIndiana average: 3.9%
Percent of long-stay high risk residents with pressure ulcers
5.6%
29% worse than Indiana averageIndiana average: 4.4%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Indiana averageIndiana average: 1.2%
Percent of long-stay residents who lose too much weight
5.1%
11% better than Indiana averageIndiana average: 5.7%
Percent of long-stay residents who have depressive symptoms
2.9%
88% better than Indiana averageIndiana average: 24.1%
Percent of long-stay residents who received an antipsychotic medication
9.3%
25% better than Indiana averageIndiana average: 12.4%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.2%
5% better than Indiana averageIndiana average: 93.7%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
93.7%
In line with Indiana averageIndiana average: 95.4%
Number of hospitalizations per 1,000 long-stay resident days.
2.72
70% worse than Indiana averageIndiana average: 1.60
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.65
11% worse than Indiana averageIndiana average: 1.48
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
74.0%
9% worse than Indiana averageIndiana average: 81.7%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Indiana averageIndiana average: 1.4%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
65.6%
17% worse than Indiana averageIndiana average: 79.0%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
27.6%
23% worse than Indiana averageIndiana average: 22.4%
Percentage of short-stay residents who had an outpatient emergency department visit.
4.6%
56% better than Indiana averageIndiana average: 10.5%
Percentage of SNF residents who experience falls with major injury during their stay.
1.9%
140% worse than Indiana averageIndiana average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
51.9%
In line with Indiana averageIndiana average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
48.5%
In line with Indiana averageIndiana average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
37% of new residents, usually for short-term rehab.
29% of new residents, often for short stays.
34% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
64Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Life Care Center of the Willows based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #189 / 290Payroll — State benchmarkedThis home is ranked 189th out of 290 homes in Indiana. Shows total annual staff payroll benchmarked to the Indiana average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Most residents typically stay for a few weeks or months before returning home or moving on.
5.2 miles from city center
Estimated distance in miles from Valparaiso's city center to Life Care Center of the Willows's address, calculated via Google Maps.
Add your location
Life Care Center of the Willows is located in VALPARAISO, Indiana.
Here are the financial assistance programs available to residents in Indiana.
The information below is reported by the Indiana Department of Health, Division of Long Term Care.
| Brickyard Healthcare – Valparaiso Care Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Valparaiso | 85 | 89.4% | +29% | 3.34 | +41% | -3% | $0 | 14 | 4.7 | - | 76 | 0 | Valpariaso Operating LLC | $9.5M | $5.4M | 56.5% | 155137 | ||||
| Life Care Center of the Willows |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Valparaiso | 92 | 65.2% | -6% | 3.48 | +19% | +1% | $25.2k | 41 | 5.9 | 2 | 61 | 0 | Tami Adams | $9.2M | $4.6M | 49.6% | 155158 |
Jennifer Florence is the Director of Nursing at Life Care Center of the Willows.
The legal owner and operator of Life Care Center of the Willows is Hendricks County Hospital.
According to IN state health department records, Life Care Center of the Willows's license number is 24-000078-1.
According to IN state health department records, Life Care Center of the Willows's license expires on September 30, 2025.
Life Care Center of the Willows's occupancy is 65%.
Tami Adams is the administrator of Life Care Center of the Willows.
Life Care Center of the Willows has 92 beds.
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