Last Health inspection on Aug 2025
Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

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Loretto Health and Rehabilitation Center in Syracuse, New York is a comprehensive establishment that encompasses a memory care facility, short-term rehabilitation, and skilled nursing services. With a strong commitment to resident well-being, this center provides a haven where families can find assurance in the care their loved ones receive. Residents can expect private or semi-private air-conditioned rooms equipped with modern amenities like free Wi-Fi and cable TV.
Housekeeping ensures a comfortable living environment, while an array of engaging recreational activities is offered. Spiritual care is supported by an on-site chapel, and the inclusion of a salon and barbershop enhances the overall experience. As a testament to its dedication, the center offers specialized services, including podiatry, psychiatry, palliative care, and diabetes management. Moreover, the Loretto Health and Rehabilitation Center addresses the needs of those requiring nursing homes with memory care. These offerings align seamlessly with nursing home requirements, providing residents with tailored care in a nurturing environment that supports both recovery and quality of life.
Courtney Lyon serves as the Administrator at Loretto Health and Rehabilitation Center, fostering a warm and inviting environment with modern accommodations. She leads a friendly, family-oriented community supported by expert staff and a broad range of programs and activities designed to provide residents with peace of mind and quality care.
May provide extensive amenities, services and programs.
Lower occupancy suggests more openings may be available.
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
19% of new residents, usually for short-term rehab.
73% of new residents, often for short stays.
8% of new residents, often for long-term daily care.
Loretto Health and Rehabilitation Center is legally operated by Loretto Health and Rehabilitation Center (Not for Profit).
Accept Medicaid: Yes
Total Residents: 583
Housing Options: Private / Semi-Private Rooms
Building Type: High-rise
Transportation Services
Fitness and Recreation
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
5 with citations, 1 without citations
41 on-site complaint investigations
New York average: 9 inspections (5 with citations), 15 on-site complaint investigations
85 complaints per 100 occupied beds
New York average: 49.9 complaints per 100 occupied beds
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
New York average: 96 complaints
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
New York average: 29 citations
New York average: 20 health citations
New York average: 4 life safety citations
Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.
September 15, 2020: Stipulation & Order #NH-20-068
Multiple Deficiencies
October 14, 2016: Stipulation & Order #NH-17-022
Quality of Care
October 3, 2012: Stipulation & Order #NH-16-183
Multiple Deficiencies
During the reporting period, Loretto Health and Rehabilitation Center received a total of 46 citations, comprising 29 standard health citations and 17 life safety code citations. These citations were issued across five on‑site inspections, and none of the citations involved actual resident harm. The citation summary also indicates that 19 complaints‑related citations were issued, although the category totals for these citations do not sum to the stated total.
The inspection on April 23, 2024 produced the largest number of cited items. Deficiencies identified under standard health citations included inadequate ADL care for dependent residents, insufficient nursing staff competence, gaps in comprehensive care planning, deficiencies in discharge planning, problems with food procurement and sanitary preparation, involuntary seclusion, accident hazards, grievances handling, drug labeling, in‑service training for nurse aides, nutrition quality, pain management, privacy and confidentiality of records, radiology and diagnostic services, reasonable accommodations, resident rights, a safe and homelike environment, and treatment for dementia. Life safety citations from the same inspection addressed building construction type and height, doors with self‑closing devices, egress doors, electrical equipment and testing, essential electrical systems, fire alarm system testing and maintenance, hazardous area enclosures, sprinkler system installation and maintenance, smoke barrier subdivisions, and subsistence needs for staff and patients.
Complaint metrics for Loretto Health and Rehabilitation Center show 429 complaints received between August 1, 2021 and July 31, 2025, equating to 76.3 complaints per 100 occupied beds. Seventy‑one percent of these complaints represented facility‑reported incidents. The Department of Health conducted 40 complaint‑related on‑site inspections during the period, and 19 complaints‑related citations were issued, yielding 3.4 citations per 100 occupied beds. By category, complaints‑related citations were reported as follows: Administration 1, Dietary Services 0, Other Services 0, Physical Environment 1, Quality of Care 4, Resident Rights 1, and a total of 7 complaints‑related citations. The category totals do not sum to the overall complaints‑related citation total of 19.
Enforcement actions taken against Loretto Health and Rehabilitation Center include Stipulation & Order NH‑20‑068, issued on November 10, 2020, with a fine of $8,000 for multiple deficiencies; Stipulation & Order NH‑17‑022, issued on March 6, 2017, with a fine of $7,000 for quality of care deficiencies; and Stipulation & Order NH‑16‑183, issued on July 12, 2016, with a fine of $16,000 for multiple deficiencies.
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Independent Living For self-sufficient seniors seeking community and minimal assistance.
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
Nursing Homes 24/7 care needed
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Independent Living For self-sufficient seniors seeking community and minimal assistance.
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
Nursing Homes 24/7 care needed
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Independent Living For self-sufficient seniors seeking community and minimal assistance.
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
Nursing Homes 24/7 care needed
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Nursing Homes 24/7 care needed
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Independent Living For self-sufficient seniors seeking community and minimal assistance.
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
Nursing Homes 24/7 care needed
3.5 miles from city center
700 E Brighton Ave, Syracuse, NY 13205, USA
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Source: CMS Payroll-Based Journal (Q2 2025)
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 49 | 6.8 | No |
| Licensed Practical Nurse | 127 | 8.2 | No |
| Certified Nursing Assistant | 313 | 7.7 | No |
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 313 | 0 | 313 | 106,004 | 91 | 100% | 7.7 |
| Licensed Practical Nurse | 127 | 0 | 127 | 47,604 | 91 | 100% | 8.2 |
| Registered Nurse | 49 | 0 | 49 | 12,889 | 91 | 100% | 6.8 |
| Clinical Nurse Specialist | 35 | 0 | 35 | 10,811 | 81 | 89% | 7.1 |
| Nurse Aide in Training | 35 | 0 | 35 | 3,631 | 52 | 57% | 6 |
| Mental Health Service Worker | 8 | 0 | 8 | 3,421 | 63 | 69% | 7.8 |
| RN Director of Nursing | 9 | 0 | 9 | 2,418 | 64 | 70% | 6.4 |
| Occupational Therapy Aide | 1 | 5 | 6 | 1,867 | 65 | 71% | 7.2 |
| Dietitian | 4 | 0 | 4 | 1,506 | 72 | 79% | 7.9 |
| Other Social Services Staff | 2 | 0 | 2 | 893 | 77 | 85% | 7.9 |
| Administrator | 2 | 0 | 2 | 892 | 62 | 68% | 8 |
| Feeding Assistant | 3 | 0 | 3 | 888 | 64 | 70% | 5.8 |
| Other Dietary Services Staff | 1 | 0 | 1 | 446 | 57 | 63% | 7.8 |
| Nurse Practitioner | 1 | 0 | 1 | 432 | 54 | 59% | 8 |
| Occupational Therapy Assistant | 1 | 0 | 1 | 288 | 72 | 79% | 4 |
| Medical Director | 1 | 0 | 1 | 208 | 26 | 29% | 8 |
Last Health inspection on Aug 2025
10 citations per inspection (avg)
Citations can result from standard inspections or complaint-based investigations.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Active councils help families stay involved in care decisions and facility operations.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
Historical financial and operational data for Loretto Health and Rehabilitation Center based on CMS SNF Cost Reports.
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