Loretto Health and Rehabilitation Center
Loretto Health and Rehabilitation Center is a Nursing Home in New York State
Loretto Health and Rehabilitation… is a Nursing Home in New York State
Loretto Health and Rehabilitation Center
Loretto Health and Rehabilitation Center is a Nursing Home in New York State
Loretto Health and Rehabilitation… is a Nursing Home in New York State
Loretto Health and Rehabilitation Center in Syracuse, New York is a comprehensive establishment that encompasses a memory care facility, short-term rehabilitation, and skilled nursing services. With a strong commitment to resident well-being, this center provides a haven where families can find assurance in the care their loved ones receive. Residents can expect private or semi-private air-conditioned rooms equipped with modern amenities like free Wi-Fi and cable TV.
Housekeeping ensures a comfortable living environment, while an array of engaging recreational activities is offered. Spiritual care is supported by an on-site chapel, and the inclusion of a salon and barbershop enhances the overall experience. As a testament to its dedication, the center offers specialized services, including podiatry, psychiatry, palliative care, and diabetes management. Moreover, the Loretto Health and Rehabilitation Center addresses the needs of those requiring nursing homes with memory care. These offerings align seamlessly with nursing home requirements, providing residents with tailored care in a nurturing environment that supports both recovery and quality of life.
Courtney Lyon serves as the Administrator at Loretto Health and Rehabilitation Center, fostering a warm and inviting environment with modern accommodations. She leads a friendly, family-oriented community supported by expert staff and a broad range of programs and activities designed to provide residents with peace of mind and quality care.
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This nursing home maintains occupancy well above most state peers, signaling sustained demand. The facility operates with a larger bed count than most state competitors, supporting broader intake. Residents generally stay for shorter periods than state peers, pointing to quicker turnover.
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Home revenue ranks in the upper tier statewide, reflecting strong billing volume. Payroll spending sits in the top tier, showing a strong investment in staffing resources. Total income trails most communities, suggesting tighter operating margins.
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Medicare nights run higher than most peers, indicating robust short-stay referrals. Medicaid nights sit above most state facilities, underscoring deep Title XIX coverage. Private pay nights lead the state, showing strong demand from market-rate residents.
Occupancy
Finance
Percentage of home revenue spent on payroll costs.
House Specifics:
OperationsQuality Ratings
CMS 5-star rating based on health inspections, staffing, and quality measures.
Rating based on deficiencies found during state health inspections.
Rating based on nurse staffing hours per resident per day.
Quality Measures rating based on clinical outcomes for residents.
Total nurse staffing hours per resident per day.
Medicaid, Medicare & Private
Number of resident nights paid by Medicare for short-term or rehab care.
Resident nights covered by Medicaid for long-term care or support services.
Nights paid privately by residents or families, without Medicare/Medicaid coverage.
About this community
Additional licensing details
Ownership & operating entity
Loretto Health and Rehabilitation Center is legally operated by Loretto Health and Rehabilitation Center (Not for Profit).
Care Services
What does this home offer?
Accept Medicaid: Yes
Total Residents: 583
Housing Options: Private / Semi-Private Rooms
Building Type: High-rise
Accept Medicaid
Total Residents
Transportation Services
Fitness and Recreation
Types of Care at Loretto Health and Rehabilitation Center
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
0 visits/inspections
40 complaint inspections
429 complaints
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
46 citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
3 enforcement actions
Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.
September 15, 2020:
Stipulation & Order #: NH-20-068
October 14, 2016:
Stipulation & Order #: NH-17-022
October 3, 2012:
Stipulation & Order #: NH-16-183
Inspection Report Summary for Loretto Health and Rehabilitation Center
During the reporting period, Loretto Health and Rehabilitation Center received a total of 46 citations, comprising 29 standard health citations and 17 life safety code citations. These citations were issued across five on‑site inspections, and none of the citations involved actual resident harm. The citation summary also indicates that 19 complaints‑related citations were issued, although the category totals for these citations do not sum to the stated total.
The inspection on April 23, 2024 produced the largest number of cited items. Deficiencies identified under standard health citations included inadequate ADL care for dependent residents, insufficient nursing staff competence, gaps in comprehensive care planning, deficiencies in discharge planning, problems with food procurement and sanitary preparation, involuntary seclusion, accident hazards, grievances handling, drug labeling, in‑service training for nurse aides, nutrition quality, pain management, privacy and confidentiality of records, radiology and diagnostic services, reasonable accommodations, resident rights, a safe and homelike environment, and treatment for dementia. Life safety citations from the same inspection addressed building construction type and height, doors with self‑closing devices, egress doors, electrical equipment and testing, essential electrical systems, fire alarm system testing and maintenance, hazardous area enclosures, sprinkler system installation and maintenance, smoke barrier subdivisions, and subsistence needs for staff and patients.
Complaint metrics for Loretto Health and Rehabilitation Center show 429 complaints received between August 1, 2021 and July 31, 2025, equating to 76.3 complaints per 100 occupied beds. Seventy‑one percent of these complaints represented facility‑reported incidents. The Department of Health conducted 40 complaint‑related on‑site inspections during the period, and 19 complaints‑related citations were issued, yielding 3.4 citations per 100 occupied beds. By category, complaints‑related citations were reported as follows: Administration 1, Dietary Services 0, Other Services 0, Physical Environment 1, Quality of Care 4, Resident Rights 1, and a total of 7 complaints‑related citations. The category totals do not sum to the overall complaints‑related citation total of 19.
Enforcement actions taken against Loretto Health and Rehabilitation Center include Stipulation & Order NH‑20‑068, issued on November 10, 2020, with a fine of $8,000 for multiple deficiencies; Stipulation & Order NH‑17‑022, issued on March 6, 2017, with a fine of $7,000 for quality of care deficiencies; and Stipulation & Order NH‑16‑183, issued on July 12, 2016, with a fine of $16,000 for multiple deficiencies.
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3.5 miles from city center
700 E Brighton Ave, Syracuse, NY 13205, USA
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Comparison Chart
The information below is reported by the New York State Department of Health.For seniors needing help with daily tasks but not full-time nursing.
For self-sufficient seniors seeking community and minimal assistance.
Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
24/7 care needed
For seniors needing help with daily tasks but not full-time nursing.
For self-sufficient seniors seeking community and minimal assistance.
Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
24/7 care needed
For seniors needing help with daily tasks but not full-time nursing.
For self-sufficient seniors seeking community and minimal assistance.
Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
24/7 care needed
For seniors needing help with daily tasks but not full-time nursing.
For seniors needing help with daily tasks but not full-time nursing.
For self-sufficient seniors seeking community and minimal assistance.
Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
24/7 care needed
Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 49 | 6.8 | No |
| Licensed Practical Nurse | 127 | 8.2 | No |
| Certified Nursing Assistant | 313 | 7.7 | No |
Staff by Category
Contractor Analysis
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 313 | 0 | 313 | 106,004 | 91 | 100% | 7.7 |
| Licensed Practical Nurse | 127 | 0 | 127 | 47,604 | 91 | 100% | 8.2 |
| Registered Nurse | 49 | 0 | 49 | 12,889 | 91 | 100% | 6.8 |
| Clinical Nurse Specialist | 35 | 0 | 35 | 10,811 | 81 | 89% | 7.1 |
| Nurse Aide in Training | 35 | 0 | 35 | 3,631 | 52 | 57% | 6 |
| Mental Health Service Worker | 8 | 0 | 8 | 3,421 | 63 | 69% | 7.8 |
| RN Director of Nursing | 9 | 0 | 9 | 2,418 | 64 | 70% | 6.4 |
| Occupational Therapy Aide | 1 | 5 | 6 | 1,867 | 65 | 71% | 7.2 |
| Dietitian | 4 | 0 | 4 | 1,506 | 72 | 79% | 7.9 |
| Other Social Services Staff | 2 | 0 | 2 | 893 | 77 | 85% | 7.9 |
| Administrator | 2 | 0 | 2 | 892 | 62 | 68% | 8 |
| Feeding Assistant | 3 | 0 | 3 | 888 | 64 | 70% | 5.8 |
| Other Dietary Services Staff | 1 | 0 | 1 | 446 | 57 | 63% | 7.8 |
| Nurse Practitioner | 1 | 0 | 1 | 432 | 54 | 59% | 8 |
| Occupational Therapy Assistant | 1 | 0 | 1 | 288 | 72 | 79% | 4 |
| Medical Director | 1 | 0 | 1 | 208 | 26 | 29% | 8 |
Health Inspection History
Source: CMS Health Citations (Sep 2022 – Aug 2025)
Citation Severity Distribution
Top Deficiency Categories
Citation Sources
State Comparison (NY)
Recent Citations (Last 3 Years)
| Date | Severity ? | Category | Tag | Status |
|---|---|---|---|---|
| Aug 29, 2025 | D | Abuse/Neglect | F0610 | Corrected |
| Aug 29, 2025 | E | Environmental | F0925 | Corrected |
| Aug 29, 2025 | D | Infection Control | F0880 | Corrected |
| Aug 29, 2025 | E | Nutrition | F0804 | Corrected |
| Aug 29, 2025 | E | Nutrition | F0812 | Corrected |
| Aug 29, 2025 | E | Pharmacy | F0761 | Corrected |
| Aug 29, 2025 | D | Quality of Care | F0676 | Corrected |
| Aug 29, 2025 | D | Quality of Care | F0679 | Corrected |
| Aug 29, 2025 | E | Quality of Care | F0689 | Corrected |
| Aug 29, 2025 | D | Quality of Care | F0695 | Corrected |
| Aug 29, 2025 | D | Quality of Care | F0697 | Corrected |
| Aug 29, 2025 | D | Quality of Care | F0698 | Corrected |
| Aug 29, 2025 | E | Resident Rights | F0584 | Corrected |
| Apr 23, 2024 | D | Abuse/Neglect | F0603 | Corrected |
| Apr 23, 2024 | D | Administration | F0777 | Corrected |
| Apr 23, 2024 | D | Nursing Services | F0726 | Corrected |
| Apr 23, 2024 | D | Nursing Services | F0730 | Corrected |
| Apr 23, 2024 | E | Nutrition | F0804 | Corrected |
| Apr 23, 2024 | E | Nutrition | F0812 | Corrected |
| Apr 23, 2024 | E | Pharmacy | F0761 | Corrected |
| Apr 23, 2024 | E | Quality of Care | F0677 | Corrected |
| Apr 23, 2024 | D | Quality of Care | F0689 | Corrected |
| Apr 23, 2024 | D | Quality of Care | F0697 | Corrected |
| Apr 23, 2024 | D | Quality of Care | F0744 | Corrected |
| Apr 23, 2024 | E | Care Planning | F0656 | Corrected |
| Apr 23, 2024 | D | Care Planning | F0660 | Corrected |
| Apr 23, 2024 | D | Resident Rights | F0550 | Corrected |
| Apr 23, 2024 | D | Resident Rights | F0558 | Corrected |
| Apr 23, 2024 | E | Resident Rights | F0583 | Corrected |
| Apr 23, 2024 | E | Resident Rights | F0584 | Corrected |
| Apr 23, 2024 | E | Resident Rights | F0585 | Corrected |
| Jun 22, 2023 | D | Abuse/Neglect | F0610 | Corrected |
| Jun 22, 2023 | D | Quality of Care | F0689 | Corrected |
| Sep 23, 2022 | D | Nutrition | F0804 | Corrected |
| Sep 23, 2022 | D | Pharmacy | F0760 | Corrected |
| Sep 23, 2022 | D | Quality of Care | F0677 | Corrected |
| Sep 23, 2022 | D | Quality of Care | F0689 | Corrected |
| Sep 23, 2022 | D | Care Planning | F0656 | Corrected |
| Sep 23, 2022 | D | Resident Rights | F0550 | Corrected |
| Sep 23, 2022 | D | Resident Rights | F0584 | Corrected |
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Resident Census by Payment Source
Specialized Care Beds
Programs & Services
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Guides for Better Senior Living
From costs to care, explore the most important topics to make informed decisions about your future.
Claim What’s Yours: Financial Aid for New York Seniors
- General: Age 65+ or disabled, New York resident, Medicaid- eligible, care need (not necessarily nursing home level).
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $30,182 (individual, higher due to NY Medicaid expansion).
- NY Specifics: Higher asset limit; urban density increases demand.
- Services: Personal care (5-7 hours/day), respite care (240 hours/year), home modifications ($1,500 avg.), assistive technology ($500 avg.).
- General: Age 60+, New York resident, at risk of decline but not nursing home level.
- Income Limits: ~$2,500/month (individual, varies).
- Asset Limits: $15,000 (individual).
- NY Specifics: Cost-sharing required above certain income; urban/rural balance.
- Services: In-home care (3-5 hours/week), respite (up to 10 days/year), case management, transportation (~5 trips/month).
- General: Age 62+, NYC resident, live in rent-controlled/stabilized apartment, spend >1/3 of income on rent.
- Income Limits (2025): $50,000/year (household).
- Asset Limits: No strict asset cap, but income-focused eligibility.
- NY Specifics: Limited to NYC’s rent-regulated units; high demand in urban areas.
- Services: Rent freeze (e.g., covers increases of $50-$200+/month); tax credit for landlord.
- General: Age 65+, NYC resident, own and live in a 1-3 family home, co-op, or condo.
- Income Limits (2025): $58,399/year (household).
- Asset Limits: No strict asset cap, income-driven eligibility.
- NY Specifics: Applies only in NYC; excludes large apartment buildings.
- Services: Property tax reduction (5-50%, e.g., $500-$5,000/year based on income and property value).
- General: One participant must be 60+ (host or guest), NYC resident, able to share living space.
- Income Limits: No strict limit, but targets those needing cost relief.
- Asset Limits: Not applicable; focus on housing need.
- NY Specifics: Primarily NYC-focused; limited slots due to demand.
- Services: Shared housing (reduces rent/living costs by 30-50%, e.g., $500-$1,000/month savings); optional light assistance between housemates.
Claim What’s Yours Financial Aid for New York Seniors
Community First Choice Option
Requirements:
- General:Age 65+ or disabled, New York resident, Medicaid- eligible, care need (not necessarily nursing home level).
- Income Limits (2025):~$2,829/month (300% FBR, individual).
- Asset Limits:$30,182 (individual, higher due to NY Medicaid expansion).
- NY Specifics:Higher asset limit; urban density increases demand.
Benefits without Contact:
- Services: Personal care (5-7 hours/day), respite care (240 hours/year), home modifications ($1,500 avg.), assistive technology ($500 avg.).
Expanded In-Home Services for the Elderly Program (EISEP)
Requirements:
- General:Age 60+, New York resident, at risk of decline but not nursing home level.
- Income Limits:~$2,500/month (individual, varies).
- Asset Limits:$15,000 (individual).
- NY Specifics:Cost-sharing required above certain income; urban/rural balance.
Benefits without Contact:
- Services: In-home care (3-5 hours/week), respite (up to 10 days/year), case management, transportation (~5 trips/month).
Senior Citizen Rent Increase Exemption (SCRIE)
Requirements:
- General:Age 62+, NYC resident, live in rent-controlled/stabilized apartment, spend >1/3 of income on rent.
- Income Limits (2025):$50,000/year (household).
- Asset Limits:No strict asset cap, but income-focused eligibility.
- NY Specifics:Limited to NYC’s rent-regulated units; high demand in urban areas.
Benefits without Contact:
- Services: Rent freeze (e.g., covers increases of $50-$200+/month); tax credit for landlord.
Senior Citizen Homeowners’ Exemption (SCHE)
Requirements:
- General:Age 65+, NYC resident, own and live in a 1-3 family home, co-op, or condo.
- Income Limits (2025):$58,399/year (household).
- Asset Limits:No strict asset cap, income-driven eligibility.
- NY Specifics:Applies only in NYC; excludes large apartment buildings.
Benefits without Contact:
- Services: Property tax reduction (5-50%, e.g., $500-$5,000/year based on income and property value).
New York Foundation for Senior Citizens (NYFSC) Home Sharing Program
Requirements:
- General:One participant must be 60+ (host or guest), NYC resident, able to share living space.
- Income Limits:No strict limit, but targets those needing cost relief.
- Asset Limits:Not applicable; focus on housing need.
- NY Specifics:Primarily NYC-focused; limited slots due to demand.
Benefits without Contact:
- Services: Shared housing (reduces rent/living costs by 30-50%, e.g., $500-$1,000/month savings); optional light assistance between housemates.
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