Inspection Report
Complaint Investigation
Census: 32
Capacity: 38
Deficiencies: 3
Dec 17, 2024
Visit Reason
The inspection was conducted as a complaint investigation following allegations of resident abuse and failure to report incidents as required by regulations.
Findings
The investigation found multiple incidents of resident-to-resident physical abuse that were not reported to the local Area Agency on Aging or the Department as required. The facility submitted plans of correction which were accepted and later fully implemented.
Complaint Details
The complaint investigation was substantiated with findings of multiple resident abuse incidents and failure to report these incidents to the appropriate authorities in a timely manner.
Deficiencies (3)
| Description |
|---|
| Failure to immediately report suspected abuse of residents to the local Area Agency on Aging. |
| Failure to report incidents to the Department’s personal care home regional office or complaint hotline within 24 hours. |
| Resident abuse incidents including physical altercations, throwing drinks, grabbing by the neck, hitting on the back of the head, grabbing private areas, and aggressive behavior. |
Report Facts
License Capacity: 38
Residents Served: 32
Current Residents in Hospice: 7
Staff Total Daily: 64
Waking Staff: 48
Inspection Report
Renewal
Census: 31
Capacity: 38
Deficiencies: 15
Oct 15, 2024
Visit Reason
The inspection was a full, unannounced renewal inspection conducted to review compliance with licensing requirements and verify the implementation of the submitted plan of correction.
Findings
The inspection identified multiple deficiencies including direct care staff training, locking poisonous materials, bathroom ventilation, bed linens, lighting, refrigerator/freezer temperatures, lint removal, emergency water supply, fire drills, smoking area cleanliness, medication storage and administration. All deficiencies had plans of correction accepted and were implemented by early December 2024.
Deficiencies (15)
| Description |
|---|
| Direct care staff person provided unsupervised ADL services without completing required training and competency test. |
| Poisonous materials were unlocked and accessible to residents not assessed as safe to handle them. |
| Bathroom lacked operable window or ventilation fan. |
| Resident bed lacked pillow and sheets. |
| Resident did not have access to a source of light that can be turned on/off at bedside. |
| No thermometer in small white freezer chest in main kitchen. |
| Accumulation of lint in lint traps of dryers in Dogwood and Aspen neighborhoods. |
| Home did not maintain required 3-day supply of emergency drinking water. |
| Unannounced fire drills were missed in January 2024 and August 2024. |
| Fire drill records missing exit route used, number of staff participating, and resident counts for several drills. |
| Fire drill evacuation time exceeded maximum safe time of 15 minutes. |
| Designated smoking area contained more than 10 cigarette butts on the ground. |
| Medication prescribed to resident was not available in the home on inspection date. |
| Medication administration record did not indicate required blood sugar values for diabetic resident. |
| Medications prescribed to resident were not administered because they were not available in the home. |
Report Facts
License Capacity: 38
Residents Served: 31
Current Residents in Hospice: 6
Residents Age 60 or Older: 31
Residents with Mobility Need: 31
Emergency Drinking Water Required (gallons): 93
Emergency Drinking Water Available (gallons): 38
Fire Drill Evacuation Time (minutes:seconds): 15.55
Inspection Report
Complaint Investigation
Census: 32
Capacity: 38
Deficiencies: 4
Aug 15, 2024
Visit Reason
The inspection was conducted as a complaint investigation, unannounced, to review compliance related to allegations of abuse and other regulatory concerns at the facility.
Findings
The inspection found a repeated violation of abuse where Resident 1 was aggressive and caused injury to Resident 2 and Resident 3. Additionally, a staff member was found to have no completed criminal background check. Other deficiencies included failure to provide proper discharge notice and incomplete resident assessments.
Complaint Details
The visit was complaint-related, investigating allegations of abuse involving Resident 1 and Resident 2, with substantiated findings of physical abuse and injury.
Deficiencies (4)
| Description |
|---|
| Resident 1 held tightly to Resident 2's arm causing bruising; Resident 1 became aggressive and hit Resident 3 in the face. |
| Staff Member A did not have a completed criminal background check at the time of hire. |
| Resident 1's assessment was outdated and did not reflect aggression incidents resulting in injury. |
| The home provided a verbal 30-day discharge notice to Resident 4's spouse but failed to provide a written 30-day advance notice to the resident or designated person. |
Report Facts
License Capacity: 38
Residents Served: 32
Current Residents in Hospice: 8
Residents Age 60 or Older: 32
Residents with Mobility Need: 32
Deficiencies Cited: 4
Inspection Report
Complaint Investigation
Census: 34
Capacity: 38
Deficiencies: 5
Jul 2, 2024
Visit Reason
The inspection was conducted as a complaint and incident investigation at the facility.
Findings
Multiple deficiencies were found including abuse incidents, unlocked poisonous materials, unsanitary conditions, lack of toilet paper in a bathroom, and missing conspicuous posting of key-locking device operation instructions. Plans of correction were accepted and implemented by August 26, 2024.
Complaint Details
The visit was triggered by a complaint and incident report. The report documents abuse incidents involving residents and other regulatory violations.
Deficiencies (5)
| Description |
|---|
| Resident abuse including physical and verbal mistreatment and intimidation. |
| Poisonous materials were unlocked and accessible to residents. |
| Sanitary conditions not maintained; a couch had feces stains and odor. |
| Toilet paper was not provided in the Spa Room bathroom. |
| Directions for operating key-locking devices were not conspicuously posted near the front door. |
Report Facts
License Capacity: 38
Residents Served: 34
Current Hospice Residents: 5
Staff Total Daily: 68
Waking Staff: 51
Inspection Report
Complaint Investigation
Census: 27
Capacity: 38
Deficiencies: 0
Jan 9, 2024
Visit Reason
The inspection was conducted as a complaint investigation at the facility.
Findings
No regulatory citations or deficiencies were identified as a result of this inspection.
Complaint Details
The inspection was complaint-related and the complaint was not substantiated as no deficiencies were found.
Report Facts
License Capacity: 38
Residents Served: 27
Residents Served in Secured Dementia Care Unit: 27
Capacity of Secured Dementia Care Unit: 37
Current Hospice Residents: 4
Residents Age 60 or Older: 26
Residents with Mobility Need: 27
Total Daily Staff: 54
Waking Staff: 41
Inspection Report
Renewal
Census: 26
Capacity: 38
Deficiencies: 7
Nov 28, 2023
Visit Reason
The inspection was conducted as a full, unannounced visit for renewal, complaint, incident, and interim reasons.
Findings
The inspection identified multiple deficiencies including abuse involving resident-to-resident physical altercation and multiple falls, lack of CPR-certified staff during certain shifts, unsecured poisonous materials accessible to residents, outdated food items, missing posted menus for the upcoming week, absence of a first aid kit in a transport vehicle, and improper documentation of glucometer readings.
Deficiencies (7)
| Description |
|---|
| Resident 1 grabbed and twisted Resident 2’s wrist and struck Resident 2 in the temple; multiple unwitnessed falls of Resident 1 resulting in injuries and hospital evaluations. |
| No staff certified in CPR were present during two shifts with approximately 26 residents in the home. |
| Poisonous materials including washcloths and skin care products were found unsecured in resident bathrooms despite residents being unable to safely use or avoid them. |
| Outdated food items including mustard bottles expired 4/29/23 and a dented can of soup were found in the pantry. |
| The menu for the following week was not posted in a conspicuous and public place as required. |
| The Dodge Caravan used to transport residents did not have a first aid kit. |
| Glucometer readings for Resident 6 were not properly documented or cross-referenced with the Medication Administration Record (MAR). |
Report Facts
Residents served: 26
License capacity: 38
Staff total daily: 52
Waking staff: 39
Resident falls: 9
Residents in hospice: 5
Residents age 60 or older: 26
Residents with mobility need: 26
Residents receiving supplemental security income: 0
Inspection Report
Complaint Investigation
Census: 31
Capacity: 38
Deficiencies: 3
Sep 27, 2023
Visit Reason
The inspection was conducted as a complaint and incident investigation following allegations of resident abuse and failure to report incidents timely.
Findings
The investigation found that an allegation of abuse involving staff and a resident was not reported timely to the appropriate authorities. The incident was ultimately deemed unsubstantiated after internal investigation and no external investigation was conducted by the local agency. Staff received coaching and education on abuse reporting and resident rights.
Complaint Details
The complaint involved an allegation of abuse where Staff Member A allegedly struck a resident and shouted at them. Staff Member B witnessed the incident. The allegation was reported late to the Local Area Agency on Aging and the Department. The local agency did not investigate as it did not meet the definition of abuse. The facility conducted an internal investigation and deemed the allegation unsubstantiated. Staff involved received verbal coaching, education, and suspension pending investigation.
Deficiencies (3)
| Description |
|---|
| Failure to immediately report suspected abuse of a resident to the Local Area Agency on Aging as required. |
| Failure to report the incident or condition to the Department’s personal care home regional office within 24 hours as required. |
| Resident abuse incident involving staff striking a resident and verbal abuse. |
Report Facts
License Capacity: 38
Residents Served: 31
Total Daily Staff: 62
Waking Staff: 47
Current Hospice Residents: 7
Residents 60 Years or Older: 30
Residents with Mobility Need: 31
Residents with Physical Disability: 1
Inspection Report
Complaint Investigation
Census: 26
Capacity: 38
Deficiencies: 0
May 18, 2023
Visit Reason
The inspection was conducted as a complaint investigation during an unannounced partial inspection on 05/18/2023.
Findings
No regulatory citations or deficiencies were identified as a result of this inspection.
Complaint Details
The inspection was complaint-related, but no deficiencies or citations were found, indicating no substantiated issues.
Report Facts
License Capacity: 38
Residents Served: 26
Current Residents in Hospice: 2
Residents Age 60 or Older: 25
Residents with Mental Illness: 6
Residents with Mobility Need: 26
Residents with Physical Disability: 1
Inspection Report
Follow-Up
Census: 32
Capacity: 38
Deficiencies: 2
Mar 22, 2023
Visit Reason
The inspection was a partial, unannounced follow-up visit triggered by an incident to verify the implementation of a previously submitted plan of correction.
Findings
The facility was found to have fully implemented the plan of correction related to delayed locking devices on exit doors, including posting required signage and repairing a malfunctioning delayed locking mechanism on the main exit door.
Deficiencies (2)
| Description |
|---|
| Directions for operating the home's delayed locking mechanism were not posted at the main exit door. |
| The delayed locking device on the main exit door malfunctioned, allowing the door to open without the required 15-second delay. |
Report Facts
License Capacity: 38
Residents Served: 32
Total Daily Staff: 64
Waking Staff: 48
Current Hospice Residents: 3
Inspection Report
Renewal
Census: 31
Capacity: 38
Deficiencies: 10
Nov 22, 2022
Visit Reason
The inspection was conducted as a renewal and complaint investigation of the assisted living facility to assess compliance with applicable regulations and verify correction of previous deficiencies.
Findings
The inspection identified multiple deficiencies including failure to post required influenza information, unsigned resident contracts, unsecured poisonous materials, improper food storage and labeling, missing thermometers in refrigeration units, outdated medications, incomplete preadmission screening forms, and unsigned support plans. All deficiencies were addressed with corrective plans and retraining, with full implementation by December 27, 2022.
Deficiencies (10)
| Description |
|---|
| Required influenza information was not posted in the home as required by the Influenza Awareness Act. |
| Resident-home contracts for three residents were not signed by the residents nor marked as incompetent to sign. |
| A 10 ounce spray bottle of concentrated disinfectant was unlocked and accessible to residents not assessed as safe with poisons. |
| An unlabeled, undated tray of partially consumed tiramisu was found in the kitchen refrigerator. |
| No thermometer was present in the freezer portion of the refrigerator/freezer in the kitchenette. |
| Food items including frozen sausage patties, beer battered cod, and fish filets were stored in unsealed containers. |
| A 36 oz container of thickener prescribed to a deceased resident was found in the home. |
| A prescribed medication for Resident #3 was not available in the home. |
| Resident #2’s preadmission screening form lacked documentation of IADL needs, sensory needs, and medical/psychological/behavioral diagnoses. |
| Staff Member A did not sign the support plan for Resident #3 despite participating in its development. |
Report Facts
License Capacity: 38
Residents Served: 31
Current Residents in Hospice: 7
Residents Diagnosed with Mental Illness: 16
Residents with Mobility Need: 31
Residents Age 60 or Older: 31
Inspection Report
Renewal
Capacity: 38
Deficiencies: 0
Sep 16, 2021
Visit Reason
The document is a renewal application and license issuance for the Personal Care Home 'Magnolias of Lancaster' pursuant to Title 55, PA Code, Chapter 2600. The Department advises that an onsite inspection will be conducted within the next twelve months as part of the annual inspection requirement.
Findings
No inspection findings are reported in this document. It confirms the issuance of a regular license in response to the renewal application and states that enforcement action will be taken if noncompliance is found during future inspections.
Report Facts
Maximum capacity: 38
Employees Mentioned
| Name | Title | Context |
|---|---|---|
| Jamie L. Buchenauer | Deputy Secretary, Office of Long-term Living | Signed the renewal license letter |
Inspection Report
Renewal
Census: 16
Capacity: 38
Deficiencies: 5
Apr 5, 2021
Visit Reason
The inspection was a full, unannounced renewal inspection conducted on 04/05/2021 to review compliance with licensing requirements.
Findings
The submitted plan of correction was fully implemented and accepted. Deficiencies included lack of a carbon monoxide detector in a resident wing, missing CPR and first aid training for at least one staff member, incomplete staff training records, absence of a thermometer in the refrigerator, and an expired medication found in a resident's medication cart. All issues were corrected with documented plans of correction and compliance was maintained.
Deficiencies (5)
| Description |
|---|
| No approved carbon monoxide alarm installed in A Wing in proximity to the exhaust vent. |
| No record of CPR and first aid training for Staff Member A and Staff Member B. |
| Staff Member C's training records did not include residents' rights and mandatory reporting of abuse and neglect within the first 40 hours. |
| No thermometer in the refrigerator located in the 'Country Kitchen'. |
| An expired medication dated 11/30/2019 was found in the home's medication cart for Resident #1. |
Report Facts
License Capacity: 38
Residents Served: 16
Current Hospice Residents: 5
Total Daily Staff: 32
Waking Staff: 24
Inspection Report
Complaint Investigation
Census: 20
Capacity: 38
Deficiencies: 3
Feb 17, 2021
Visit Reason
The inspection was conducted as a complaint investigation to review compliance with regulations following a reported medication error and other concerns at the facility.
Findings
The inspection found that a medication error occurred on January 7, 2021, when a resident was not given prescribed Mirtazapine 7.5 mg, and the incident was not reported to the Department as required. Additionally, directions for operating the home's locking mechanism were not conspicuously posted near the front door. Plans of correction were accepted and implemented for all deficiencies.
Complaint Details
The visit was complaint-related due to a medication error where Resident 1 was not given prescribed medication and the error was not reported to the Department. The complaint was substantiated by the findings.
Deficiencies (3)
| Description |
|---|
| Failure to report a medication error to the Department within 24 hours as required. |
| Medication prescribed to Resident 1 was not administered as ordered. |
| Directions for operating the home's locking mechanism were not conspicuously posted near the front door. |
Report Facts
License Capacity: 38
Residents Served: 20
Staffing Hours: 40
Waking Staff: 30
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