Maine Veterans‘ Homes Augusta

Nursing Home

Maine Veterans‘ Homes Augusta

35 Heroes Wy, Augusta, ME 04330 View Map
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Overview of Maine Veterans‘ Homes Augusta

With a commitment to comprehensive care, the Maine Veterans’ Homes Augusta provides 24-hour coverage, as well as on-site medical director and physician services, ensuring the well-being of its residents. As a facility offering assisted living for veterans, it provides a tailored experience that includes various levels of care, reflecting its dedication to serving those who have served our nation. It’s a place where comfort, convenience, and a strong sense of community converge to create an environment that truly feels like home.
Spanning 58 acres, this community offers a variety of amenities including a bank, theater, children’s center, barbershop, spa, and a vibrant community center. Boasting 138 private rooms, Maine Veterans’ Homes Augusta ensures comfort and convenience with amenities like wireless call systems, flat-screen TVs, and Internet access. The communal spaces, including cozy living rooms, inviting dining areas, and a warm fireplace, foster a sense of togetherness. The thoughtful design, featuring open and well-illuminated hallways, ensures that each room connects seamlessly with common areas, creating an ambiance of connection and camaraderie that feels more like a home than a traditional nursing facility. 

Managed by Jacob Anderson

Administrator

Jacob Anderson serves as the Administrator at Maine Veterans‘ Homes Augusta, leading a premier senior care community in Maine’s state capital. The facility features innovative Small House Model design with 138 private rooms and household communities that foster connectivity and comfort. Under his leadership, the community offers a warm, residential atmosphere with modern amenities to support residents’ well-being and quality of life.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
5/5
Maine average: 3.0/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
5/5
Maine average: 2.8/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
5/5
Maine average: 4.0/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
3/5
Maine average: 2.7/5

Nursing care per resident

Info Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
7h 26m per day

This home provides 65% more nursing time per resident than the state average.

Maine average: 4h 30m per day

Staffing hours breakdown

Info Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Staff type Facility State avg National avg
Registered Nurse (RN) Info Registered nurse hours per resident per day. 1h 33m per day 1h 3m per day 41m per day
LPN / LVN Info Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day. 19m per day 27m per day 52m per day
Nurse Aide Info Nurse aide hours per resident per day. 4h 54m per day 2h 51m per day 2h 21m per day
Total Nursing (Weekend) Info Total number of nurse staff hours per resident per day on weekends. 6h 8m per day 3h 55m per day 3h 26m per day
Physical Therapist Info Physical therapist staff hours per resident per day. 6m per day 4m per day 4m per day
RN (Weekend) Info Registered nurse hours per resident per day on weekends. 1h 6m per day 44m per day 29m per day

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 138

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the Maine average
Occupancy rate 93.1%
Residents per day (avg) 104
Occupancy rate
93.1%
Residents per day (avg)
104

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Might be optimal for
Post-acute recovery Temporary care Transitional stays

Breakdown by payment type

Medicare

25% of new residents, usually for short-term rehab.

Typical stay 24 days

Private pay

68% of new residents, often for short stays.

Typical stay 8 - 9 months

Medicaid

8% of new residents, often for long-term daily care.

Typical stay 3 years

Finances and operations

Voluntary non-profit home
Other
Home revenue
$122.9M
Operating deficit
-$7.5M
Voluntary non-profit home Other
Home revenue
$122,851,352.00
Operating deficit
$-7,509,207.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$14.8M
12% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$114.4M
Total costs $129.2M
Walk Score
Walk Score: 7 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Care Services

Doctor on Staff
Nursing Services
Rehabilitation Services
Respite Care
Memory Care
Skilled Nursing
24-Hour Staffing

Amenities & Lifestyle

On-site Medical Director and Physician Services
24-hour RN coverage
Individualized care plans
Community center with bistro
bank
theater
children’s center
Veteran’s Club
barbershop
spas
therapeutic gym
aquatic therapy pool

Programs & Activities

Specific Programs
Short-term Skilled Rehabilitation/Nursing Care, Long-term Care, Memory Care, Residential Care, Respite Care, Outpatient Therapy

Types of Care at Maine Veterans‘ Homes Augusta

Assisted Living Memory Care Respite Care Nursing Home
Contact Maine Veterans‘ Homes Augusta

Compare Nursing Homes around Maine

The information below is reported by the Maine Department of Health and Human Services, Division of Licensing and Certification.
Maine Veterans‘ Homes Augusta
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Augusta
138
No
7
MAINE VETERANS' HOME
93.1%
$96,997,906.00
$14,773,373.00
15.2%
103.70
5/5
7.4326
5/5
5/5
3/5
6
+5%
+65%
+12%
Aroostook Area Agency on Aging
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

ME 04769-2876
30
No
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Aroostook County Action Program
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

ME 04614
30
No
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Bella Point Bridgton
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

ME 04009-4224
57
No
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Casco Inn Residential Care Facility
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

ME 04015-3515
39
No
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-

Places of interest near Maine Veterans‘ Homes Augusta

Address 4.2 miles from city center — 0.4 miles to nearest hospital (MaineGeneral Information & Referral Line)

Address 35 Heroes Wy, Augusta, ME 04330

Calculate Travel Distance to Maine Veterans‘ Homes Augusta

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

248
Total Staff
245
Employees
3
Contractors
73,242
Total Hours (Quarter)
104
Avg Staff/Day
7.7
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse389.2 No
Licensed Practical Nurse128.6 No
Certified Nursing Assistant1287.5 No
Staff by Category
Administration
2 staff
6.3hs shift avg
Nursing Staff
206 staff
7.8hs shift avg
Physicians & Practitioners
10 staff
8hs shift avg
Therapy Services
14 staff
7.1hs shift avg
Activities & Recreation
2 staff
7.8hs shift avg
Social Services
1 staff
8hs shift avg
Dietary Services
10 staff
6.6hs shift avg
Other Services
3 staff
7.9hs shift avg
Contractor Analysis
0.1%
of total hours from contractors
96 contractor hours this quarter
Occupational Therapy Assistant: 2 Medical Director: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant128012837,07091100%7.5
Registered Nurse3803810,14991100%9.2
Medication Aide/Technician220228,44491100%7.8
Clinical Nurse Specialist9094,3047279%8
Licensed Practical Nurse120123,41191100%8.6
Other Dietary Services Staff9092,37591100%6.4
Mental Health Service Worker3031,4566571%7.9
Physical Therapy Assistant5059958290%6.1
Speech Language Pathologist2029456571%7.9
Respiratory Therapy Technician3038767380%7.6
Nurse Practitioner1015046369%8
Occupational Therapy Aide1015046369%8
Dietitian1015046369%8
Administrator1014966268%8
Therapeutic Recreation Specialist2024385662%7.8
Nurse Aide in Training6064013336%6.5
Physical Therapy Aide1012664549%5.9
Medical Director011482426%2
Occupational Therapy Assistant0224855%8
Qualified Social Worker101811%8

Health Inspection History

Inspections
Total health inspections 2

Maine average 5


Last Health inspection on Oct 2024

Total health citations 6
Citations per inspection
3

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

All 6 citations resulted from standard inspections.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Maine average

Maine average: 0.3


Serious Health citations More info 0
100% better than Maine average

Maine average: 0.4

0 critical citations More info Maine average: 0.3

0 serious citations More info Maine average: 0.4

5 moderate citations More info Maine average: 25.8

1 minor citation More info Maine average: 2.1
Citations history (last 3 years)
Infection Control moderate citation Oct 23, 2024
Corrected

Care Planning moderate citation Oct 23, 2024
Corrected

Resident Rights moderate citation Oct 23, 2024
Corrected

Resident Rights moderate citation Oct 23, 2024
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: Non-Profit Corporation
Part of: Maine Veterans Home
Resident Census by Payment Source
102 Total Residents
Medicare 7 (6.9%)
Medicaid 39 (38.2%)
Private Pay/Other 56 (54.9%)
Specialized Care Beds
40 Total Specialty Beds
29% of Bed Capacity
40
Alzheimer's / Dementia Beds
29%
Programs & Services
Residents' Group
Family Member Group
Nurse Aide Training
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 14.2
In line with Maine average

Maine average: 14.2

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 27.8
In line with Maine average

Maine average: 29.1

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 26.1%
In line with Maine average

Maine average: 26.0%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 27.5%
12% better than Maine average

Maine average: 31.4%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 29.8%
In line with Maine average

Maine average: 29.8%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 6.2%
40% worse than Maine average

Maine average: 4.4%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 5.8%
30% worse than Maine average

Maine average: 4.5%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 2.2%
21% better than Maine average

Maine average: 2.8%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 5.4%
In line with Maine average

Maine average: 5.5%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 1.9%
82% better than Maine average

Maine average: 10.5%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 9.8%
50% better than Maine average

Maine average: 19.8%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 92.2%
In line with Maine average

Maine average: 90.1%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 88.0%
8% worse than Maine average

Maine average: 95.5%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 0.21
85% better than Maine average

Maine average: 1.39

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 1.18
43% better than Maine average

Maine average: 2.08

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 57.6%
19% worse than Maine average

Maine average: 70.8%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.6%
61% better than Maine average

Maine average: 1.4%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 50.0%
33% worse than Maine average

Maine average: 74.5%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 23.4%
14% worse than Maine average

Maine average: 20.5%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 6.6%
58% better than Maine average

Maine average: 15.6%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.0%
100% better than Maine average

Maine average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 37.2%
31% worse than Maine average

Maine average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 46.7%
8% worse than Maine average

Maine average: 50.6%

Guides for Better Senior Living

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Financial Aid for Maine Seniors

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Home and Community Benefits for the Elderly

MaineCare HCB Program

Age 65+ or 18+ with disability, Maine resident, Medicaid- eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Rural access emphasized.

Maine Statewide Respite Program

ME Respite Program

Caregiver of someone 60+ with dementia, Maine resident.

~$2,500/month (individual, varies).

$40,000 (individual).

Limited to dementia caregivers; capped funding.

MaineCare Long-Term Care (Nursing Facility Services)

MaineCare Nursing Facility Services

Age 65+, Maine resident, Medicaid-eligible, requires nursing home-level care.

$943/month (individual); must be less than nursing home cost for full coverage.

$2,000 (individual), $3,000 (couple); spousal allowance up to $155,356.

Home equity limit of $636,000; estate recovery applies post-55.

Consumer-Directed Home-Based Care (CDHBC)

Maine Consumer-Directed Personal Assistance Services

Age 65+, Maine resident, needs ADL assistance, income/asset limits apply.

~$2,000/month (varies by AAA).

Not strict; prioritizes low-income.

Available through five Area Agencies on Aging.

Home Accessibility and Repair Program

Maine State Housing Authority Home Accessibility and Repair

Age 62+, Maine resident, homeowner, low-income.

~$34,000/year (individual, 80% AMI, varies by county).

Not specified; focus on income.

Includes Elderly Hardship Grants for urgent repairs.

Program of All-Inclusive Care for the Elderly (PACE)

Maine PACE (not widely available yet)

Age 55+, Maine resident, Medicare/Medicaid-eligible, nursing home-level care need, community-safe.

No strict limit; Medicaid portion $2,901/month max.

$2,000 (individual) for Medicaid portion.

Pilot phase; check availability with DHHS.

Veterans Aid and Attendance (A&A) Benefit

Maine VA Aid and Attendance

Wartime veteran/spouse, age 65+ or disabled, needs ADL help, Maine resident.

Net income minus medical expenses < $1,984/month (individual with A&A).

$155,356 (net worth limit).

High veteran population in rural areas.

Medicare Savings Programs (MSP)

Maine Medicare Savings Programs

Age 65+, Maine resident, Medicare Part A/B enrollee.

$2,014/month (individual, QMB), $2,706/month (SLMB/QI).

$9,090 (individual), $13,630 (couple).

Includes Qualified Medicare Beneficiary (QMB), Specified Low-Income Medicare Beneficiary (SLMB), and Qualified Individual (QI).

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