5/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
5/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
With a commitment to comprehensive care, the Maine Veterans’ Homes Augusta provides 24-hour coverage, as well as on-site medical director and physician services, ensuring the well-being of its residents. As a facility offering assisted living for veterans, it provides a tailored experience that includes various levels of care, reflecting its dedication to serving those who have served our nation. It’s a place where comfort, convenience, and a strong sense of community converge to create an environment that truly feels like home.
Spanning 58 acres, this community offers a variety of amenities including a bank, theater, children’s center, barbershop, spa, and a vibrant community center. Boasting 138 private rooms, Maine Veterans’ Homes Augusta ensures comfort and convenience with amenities like wireless call systems, flat-screen TVs, and Internet access. The communal spaces, including cozy living rooms, inviting dining areas, and a warm fireplace, foster a sense of togetherness. The thoughtful design, featuring open and well-illuminated hallways, ensures that each room connects seamlessly with common areas, creating an ambiance of connection and camaraderie that feels more like a home than a traditional nursing facility.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 1st out of 34 homes in Maine for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
|
1h 43m per day | ▲ 64% State avg: 1h 3m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
|
16m per day | ▼ 41% State avg: 27m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
|
4h 51m per day | ▲ 70% State avg: 2h 51m per day · National avg: 2h 21m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
|
6h 14m per day | ▲ 59% State avg: 3h 55m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
|
6m per day | ▲ 55% State avg: 4m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
|
1h 18m per day | ▲ 77% State avg: 44m per day · National avg: 29m per day |
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
12% more staff per resident than Maine average
0% compared with Maine average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
All 35 RN Staff are full-time employees. No contractors work on this role.
35
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9 hours
Assists with medical care and medications.
All 7 LPN Staff are full-time employees. No contractors work on this role.
7
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.9 hours
Helps with daily care and mobility.
All 126 CNA Staff are full-time employees. No contractors work on this role.
126
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.5 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
80 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 126 | 0 | 126 | 36,490 | 92 | 100% | 7.5 |
| Registered Nurse | 35 | 0 | 35 | 11,392 | 92 | 100% | 9 |
| Medication Aide/Technician | 22 | 0 | 22 | 8,976 | 92 | 100% | 8.1 |
| Clinical Nurse Specialist | 10 | 0 | 10 | 4,291 | 65 | 71% | 8 |
| Licensed Practical Nurse | 7 | 0 | 7 | 2,509 | 92 | 100% | 8.9 |
| Other Dietary Services Staff | 9 | 0 | 9 | 2,251 | 92 | 100% | 6.4 |
| Mental Health Service Worker | 3 | 0 | 3 | 1,284 | 66 | 72% | 7.9 |
| Physical Therapy Assistant | 5 | 0 | 5 | 1,124 | 71 | 77% | 6.6 |
| Respiratory Therapy Technician | 3 | 0 | 3 | 973 | 77 | 84% | 7.7 |
| Speech Language Pathologist | 2 | 0 | 2 | 959 | 65 | 71% | 7.9 |
| Occupational Therapy Aide | 1 | 0 | 1 | 496 | 62 | 67% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 480 | 60 | 65% | 8 |
| Dietitian | 1 | 0 | 1 | 472 | 59 | 64% | 8 |
| Physical Therapy Aide | 1 | 0 | 1 | 242 | 42 | 46% | 5.8 |
| Therapeutic Recreation Specialist | 1 | 0 | 1 | 197 | 25 | 27% | 7.9 |
| Nurse Aide in Training | 1 | 0 | 1 | 113 | 20 | 22% | 5.7 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 48 | 6 | 7% | 8 |
| Medical Director | 0 | 1 | 1 | 32 | 16 | 17% | 2 |
| Qualified Social Worker | 1 | 0 | 1 | 8 | 1 | 1% | 7.8 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
14.2
In line with Maine average
Maine average: 14.2
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
27.8
In line with Maine average
Maine average: 29.1
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
26.1%
In line with Maine average
Maine average: 26.0%
Percent of long-stay residents whose ability to move independently worsened
27.5%
12% better than Maine average
Maine average: 31.4%
Percent of low risk long-stay residents who lose control of their bowels or bladder
29.8%
In line with Maine average
Maine average: 29.8%
Percent of long-stay residents experiencing one or more falls with major injury
6.2%
40% worse than Maine average
Maine average: 4.4%
Percent of long-stay high risk residents with pressure ulcers
5.8%
30% worse than Maine average
Maine average: 4.5%
Percent of long-stay residents with a urinary tract infection
2.2%
21% better than Maine average
Maine average: 2.8%
Percent of long-stay residents who lose too much weight
5.4%
In line with Maine average
Maine average: 5.5%
Percent of long-stay residents who have depressive symptoms
1.9%
82% better than Maine average
Maine average: 10.5%
Percent of long-stay residents who received an antipsychotic medication
9.8%
50% better than Maine average
Maine average: 19.8%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
92.2%
In line with Maine average
Maine average: 90.1%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
88.0%
8% worse than Maine average
Maine average: 95.5%
Number of hospitalizations per 1,000 long-stay resident days.
0.21
85% better than Maine average
Maine average: 1.39
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.18
43% better than Maine average
Maine average: 2.08
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
57.6%
19% worse than Maine average
Maine average: 70.8%
Percent of short-stay residents who newly received an antipsychotic medication
0.6%
61% better than Maine average
Maine average: 1.4%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
50.0%
33% worse than Maine average
Maine average: 74.5%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
23.4%
14% worse than Maine average
Maine average: 20.5%
Percentage of short-stay residents who had an outpatient emergency department visit.
6.6%
58% better than Maine average
Maine average: 15.6%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Maine average
Maine average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
37.2%
31% worse than Maine average
Maine average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
46.7%
8% worse than Maine average
Maine average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
25% of new residents, usually for short-term rehab.
68% of new residents, often for short stays.
8% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
102
Residents meet regularly to discuss policies, care quality, and activities
Family members meet regularly to discuss policies, care quality, and activities
State-approved Nurse Aide Training and Competency Evaluation Program on-site
Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Maine Veterans‘ Homes Augusta from 2012–2024, based on CMS SNF Cost Reports.
Based on CMS SNF Cost Report for fiscal year ending in 06/2024.
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.
Rank #1 / 40Payroll — State benchmarkedThis home is ranked 1st out of 40 homes in Maine. Shows total annual staff payroll benchmarked to the Maine average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Rankings are based only on facilities in Maine that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.
Rank #39 / 40Payroll % — State benchmarkedThis home is ranked 39th out of 40 homes in Maine. Shows payroll as a percentage of revenue versus the Maine average. Well-run Maine facilities typically land around 60–66% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Rankings are based only on facilities in Maine that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Most new residents arrive under private pay (68% of admissions), and a typical private pay stay runs around 8 - 9 months.
Coverage residents most often arrive under.
Coverage residents most often leave under.
3.2 miles from city center
Estimated distance in miles from Augusta's city center to Maine Veterans‘ Homes Augusta's address, calculated via Google Maps.
Add your location
The information below is reported by the Maine Department of Health and Human Services, Division of Licensing and Certification.
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| Maine Veterans‘ Homes Augusta |
NH
AL
MC
RC
|
Augusta |
108
Facility
108
ME AVG
20
Rank
#10 / 357
|
93.1%
Facility
93.1%
ME AVG
83.1%
Rank
#134 / 251
| +12% |
7.43
Facility
7.43
ME AVG
4.50
Rank
#1 / 34
| +2% | +65% |
$0
Facility
$0
ME AVG
$26.4k
Rank
#1 / 34
|
6
Facility
6
ME AVG
28.5
Rank
#1 / 34
|
3.0
Facility
3.0
ME AVG
5.9
Rank
#1 / 34
| - | 102 | - |
7
Facility
7
ME AVG
31
Rank
#316 / 422
| Maine Veterans' Home |
$86.7M
Facility
$86.7M
ME AVG
$16.9M
Rank
#1 / 40
|
$16.6M
Facility
$16.6M
ME AVG
$4.7M
Rank
#1 / 40
|
19.2%
Facility
19.2%
ME AVG
37.8%
Rank
#39 / 40
| 205126 | ||||
| MaineGeneral Rehabilitation & Long Term Care – Gray Birch |
NH
AL
|
Augusta (Gray Birch Drive) |
77
Facility
77
ME AVG
20
Rank
#27 / 357
|
88.4%
Facility
88.4%
ME AVG
83.1%
Rank
#157 / 251
| +6% |
5.57
Facility
5.57
ME AVG
4.50
Rank
#3 / 34
| +34% | +24% |
$9.8k
Facility
$9.8k
ME AVG
$26.4k
Rank
#22 / 34
|
21
Facility
21
ME AVG
28.5
Rank
#7 / 34
|
7.0
Facility
7.0
ME AVG
5.9
Rank
#24 / 34
| 1 | 66 | - |
28
Facility
28
ME AVG
31
Rank
#195 / 422
| Mainegeneral Health |
$10.6M
Facility
$10.6M
ME AVG
$16.9M
Rank
#19 / 40
|
$8.8M
Facility
$8.8M
ME AVG
$4.7M
Rank
#15 / 40
|
83.1%
Facility
83.1%
ME AVG
37.8%
Rank
#5 / 40
| 205054 | ||||
| Augusta Center for Health & Rehabilitation |
NH
HC
NC
PC
RC
|
Augusta (Mayfair) |
72
Facility
72
ME AVG
20
Rank
#33 / 357
|
95.1%
Facility
95.1%
ME AVG
83.1%
Rank
#125 / 251
| +14% |
3.64
Facility
3.64
ME AVG
4.50
Rank
#25 / 34
| +9% | -19% |
$10.1k
Facility
$10.1k
ME AVG
$26.4k
Rank
#24 / 34
|
26
Facility
26
ME AVG
28.5
Rank
#11 / 34
|
4.3
Facility
4.3
ME AVG
5.9
Rank
#8 / 34
| 1 | 67 | - |
23
Facility
23
ME AVG
31
Rank
#208 / 422
| Ryan Francis |
$9.4M
Facility
$9.4M
ME AVG
$16.9M
Rank
#30 / 40
|
$4.7M
Facility
$4.7M
ME AVG
$4.7M
Rank
#26 / 40
|
49.8%
Facility
49.8%
ME AVG
37.8%
Rank
#12 / 40
| 205077 | ||||
| Oak Grove Center |
NH
HC
MC
RC
|
Waterville (Cool Street) |
90
Facility
90
ME AVG
20
Rank
#15 / 357
|
58.8%
Facility
58.8%
ME AVG
83.1%
Rank
#227 / 251
| -29% |
3.09
Facility
3.09
ME AVG
4.50
Rank
#33 / 34
| -8% | -31% |
$14.1k
Facility
$14.1k
ME AVG
$26.4k
Rank
#29 / 34
|
63
Facility
63
ME AVG
28.5
Rank
#34 / 34
|
9.0
Facility
9.0
ME AVG
5.9
Rank
#28 / 34
| 1 | 85 | - |
41
Facility
41
ME AVG
31
Rank
#146 / 422
| Laura Matones |
$10.8M
Facility
$10.8M
ME AVG
$16.9M
Rank
#14 / 40
|
$5.0M
Facility
$5.0M
ME AVG
$4.7M
Rank
#21 / 40
|
46%
Facility
46%
ME AVG
37.8%
Rank
#32 / 40
| 205091 |
Maine Veterans‘ Homes Augusta is located in Augusta, Maine.
Here are the financial assistance programs available to residents in Maine.
Maine Veterans‘ Homes Augusta has a walk score of 7. Car-dependent. Most errands require a car, with limited nearby walkable options.
Maine Veterans‘ Homes Augusta's occupancy is 93.1%.
Maine Veterans‘ Homes Augusta is registered as a non-profit.
Yes — there are 7 photos of Maine Veterans‘ Homes Augusta in the photo gallery on this page.
Maine Veterans‘ Homes Augusta is located at 35 Heroes Wy, Augusta, ME 04330.
(207) 622-2454 will put you in contact with the team at Maine Veterans‘ Homes Augusta.
Yes — Maine Veterans‘ Homes Augusta is a CMS-certified provider of Medicare and Medicaid.
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