Occupancy rate
54%
21% lower than Indiana averageIndiana average: 69%
Mostly long-term care residents
Most residents stay for extended periods and receive ongoing daily care.
Nursing Home
Majestic Care of New Haven
Majestic Care of New Haven offers a full range of services to the local community, including skilled nursing care, rehabilitation, and hospice care. The facility is VA contracted and serves veterans in the New Haven and Fort Wayne areas. It provides a compassionate and person-centered approach to care.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
120
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
54.2%
Residents per day (avg)
66
Occupancy rate
54.2%
Residents per day (avg)
66
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Long-term daily care
Ongoing support needs
Breakdown by payment type
Medicare
8% of new residents, usually for short-term rehab.
Typical stay
2 - 3 months
Private pay
37% of new residents, often for short stays.
Typical stay
2 - 3 months
Medicaid
55% of new residents, often for long-term daily care.
Typical stay
5 - 6 months
Finances and operations
Governmental community
Operated by county authorities.
Home revenue
$16.0M
Surplus of revenue
$2.1M
Governmental community
Operated by county authorities.
Home revenue
$15,954,611.00
Surplus of revenue
$2,138,727.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$2.6M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$11.2M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$13.8M
120-bed community
A larger shared setting that may offer more common spaces and organized community services.
1 year in operation
A newer community that may feature more recent facilities and programs.
About this community
Occupancy
21% lower than Indiana averageOccupied beds
65 / 120
Average residents
70 per day
License details
Facility type
Nursing Home (skilled Nursing Facility)
Status
Active
Issuance
November 1, 2024
Additional licensing details
License number:
24-000114-1
CMS Certification Number:
155207
Ownership & operating entity
Majestic Care of New Haven is administrated by LORRI MAPLES.
Profit status:
OTHER
Staffing
Key information about the people who lead and staff this community.
Leadership
Director of Nursing:
ALESHA SIMON
Care Services
Nursing Services
Rehabilitation Services
Respite Care
Memory Care
Independent Living
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing
Short-Term Rehab
All Levels of Care
Contact Information
Fax:
(260) 749-2531
Amenities & Lifestyle
Programs & Activities
Specific Programs
Short-Term Care, Long-Term Care, Outpatient Therapy, Speech Therapy, Occupational Therapy, Physical Therapy, Memory Care, Assisted Living, Hospice Care, Respite Care, Behavioral Health, Independent Living, Ventilator Care, Dialysis Care, Aquatic Therapy, Home Health, Pediatric Care, Child Care
Dining & Nutrition
Food Description
The facility offers a variety of dining options, including a sample dining menu.
Inspection History
In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.
16 visits/inspections
Results
5 with citations
0 without citations
Indiana average: 8 complaint visits
Indiana average: 3 inspections with citations
Show Inspection Reports
11 complaints
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
Indiana average: 4 complaints
Latest inspection
Date:June 11, 2025
Type:Complaint Investigation
32 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
Indiana average: 26 citations
67 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Inspection Report Summary for Majestic Care of New Haven
The most recent inspection on June 11, 2025, found no deficiencies related to the complaint investigated. Earlier inspections showed a pattern of deficiencies primarily involving emergency preparedness, life safety code compliance, medication labeling, resident supervision during smoking, and some issues with resident care and environmental cleanliness. Several complaint investigations were substantiated with related deficiencies, including failure to supervise residents properly, medication administration errors, and inadequate behavioral management plans. Enforcement actions such as fines or license suspensions were not listed in the available reports. The facility appears to have made improvements over time, with recent follow-up surveys showing compliance and correction of previously cited issues.
Health Inspection History
Inspections
Total health inspections
10
Indiana average 6
Last Health inspection on Jan 2025
Total health citations
21
Citations per inspection
2.1
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
12 of 21 citations resulted from standard inspections; and 9 of 21 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Indiana averageIndiana average: 0.2
Serious Health citations
1
1
67% worse than Indiana averageIndiana average: 0.6
0 critical citations
1 serious citation
20 moderate citations
0 minor citations
Citations history (last 3 years)
Pharmacy moderate citation
Jan 27, 2025
Corrected
Pharmacy moderate citation
Jun 14, 2024
Corrected
Quality of Care moderate citation
Jun 14, 2024
Corrected
Administration moderate citation
Mar 08, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Indiana
The information below is reported by the Indiana Department of Health, Division of Long Term Care.
Adams Woodcrest
-10%
+7%
+3%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IN 46733
143
-
-
71.4%
$12,192,260.00
$5,615,054.00
46.1%
108
3.6901
-
2
-
-10%+7%+3%
Adams Heritage
+29%
+20%
+3%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IN 46773
61
A+
-
71.6%
$5,068,983.00
$2,488,962.00
49.1%
39
4.1205
-
2
-
+29%+20%+3%
Majestic Care of New Haven
+10%
-25%
+5%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IN 46774
120
-
MAJESTIC CARE OF NEW HAVEN LLC
72.8%
$15,941,687.00
$2,612,904.00
16.4%
66
2.5725
-
21
1
+10%-25%+5%
Addison Pointe Health & Rehabilitation Center
-5%
-8%
+33%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IN 46304
100
-
DOBBEN, STEVEN
92.5%
$15,225,564.00
$5,306,023.00
34.8%
92.50
3.1554
1
27
1
-5%-8%+33%
Albany Health Care & Rehabilitation Center
+4%
+2%
+9%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IN 47320
102
-
TROXWELL, MELANIE
75.6%
$12,342,683.00
$4,315,019.00
35%
77.20
3.5110
-
19
1
+4%+2%+9%
Adams Woodcrest
Type of care:
SNF
AL
Community:
IN 46733
Bed Count:
143
CCN:
155747
Occupancy:
71.4%
Home Revenue:
$12,192,260.00
Payroll Costs:
$5,615,054.00
Payroll %:
46.1%
Avg Residents/Day:
108
Overall Rating:
Adj Nurse Hours:
3.6901
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
2
RN share vs State Avg:
-10%
-10%
Staffing vs State Avg:
+7%
+7%
Occupancy vs State Avg:
+3%
+3%
Adams Heritage
Type of care:
SNF
AL
Community:
IN 46773
Bed Count:
61
CCN:
155729
Occupancy:
71.6%
Home Revenue:
$5,068,983.00
Payroll Costs:
$2,488,962.00
Payroll %:
49.1%
Avg Residents/Day:
39
Overall Rating:
Adj Nurse Hours:
4.1205
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
2
RN share vs State Avg:
+29%
+29%
Staffing vs State Avg:
+20%
+20%
Occupancy vs State Avg:
+3%
+3%
Majestic Care of New Haven
Type of care:
SNF
AL
Community:
IN 46774
Bed Count:
120
Operator:
MAJESTIC CARE OF NEW HAVEN LLC
CCN:
155207
Occupancy:
72.8%
Home Revenue:
$15,941,687.00
Payroll Costs:
$2,612,904.00
Payroll %:
16.4%
Avg Residents/Day:
66
Overall Rating:
Adj Nurse Hours:
2.5725
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
21
Severe Citations:
1
RN share vs State Avg:
+10%
+10%
Staffing vs State Avg:
-25%
-25%
Occupancy vs State Avg:
+5%
+5%
Addison Pointe Health & Rehabilitation Center
Type of care:
SNF
AL
Community:
IN 46304
Bed Count:
100
Operator:
DOBBEN, STEVEN
CCN:
155805
Occupancy:
92.5%
Home Revenue:
$15,225,564.00
Payroll Costs:
$5,306,023.00
Payroll %:
34.8%
Avg Residents/Day:
92.50
Overall Rating:
Adj Nurse Hours:
3.1554
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
1
Citations:
27
Severe Citations:
1
RN share vs State Avg:
-5%
-5%
Staffing vs State Avg:
-8%
-8%
Occupancy vs State Avg:
+33%
+33%
Albany Health Care & Rehabilitation Center
Type of care:
SNF
AL
Community:
IN 47320
Bed Count:
102
Operator:
TROXWELL, MELANIE
CCN:
155432
Occupancy:
75.6%
Home Revenue:
$12,342,683.00
Payroll Costs:
$4,315,019.00
Payroll %:
35%
Avg Residents/Day:
77.20
Overall Rating:
Adj Nurse Hours:
3.5110
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
19
Severe Citations:
1
RN share vs State Avg:
+4%
+4%
Staffing vs State Avg:
+2%
+2%
Occupancy vs State Avg:
+9%
+9%Places of interest near Majestic Care of New Haven
717.2 miles from city center
NEW HAVEN, IN 46774
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
96
Total Staff
72
Employees
24
Contractors
26,505
Total Hours (Quarter)
37
Avg Staff/Day
7.9
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 10 | 7.4 | Yes |
| Licensed Practical Nurse | 7 | 8.6 | No |
| Certified Nursing Assistant | 28 | 8 | Yes |
Staff by Category
Administration ⓘ
1 staff
8hs shift avg
Nursing Staff ⓘ
68 staff
8.1hs shift avg
Physicians & Practitioners ⓘ
5 staff
8hs shift avg
Therapy Services ⓘ
8 staff
6.4hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
3 staff
6.3hs shift avg
Dietary Services ⓘ
6 staff
7hs shift avg
Other Services ⓘ
5 staff
9.4hs shift avg
Contractor Analysis
8.7%
of total hours from contractors
2,317 contractor hours this quarter
Certified Nursing Assistant: 2
Feeding Assistant: 6
Physical Therapy Aide: 2
Mental Health Service Worker: 1
Registered Nurse: 2
Physical Therapy Assistant: 1
Qualified Social Worker: 3
Speech Language Pathologist: 2
Respiratory Therapy Technician: 1
Diagnostic X-ray Services Staff: 2
Occupational Therapy Assistant: 1
Occupational Therapist: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 26 | 2 | 28 | 8,563 | 91 | 100% | 8 |
| Medication Aide/Technician | 14 | 0 | 14 | 5,040 | 91 | 100% | 8.7 |
| Licensed Practical Nurse | 7 | 0 | 7 | 2,372 | 91 | 100% | 8.6 |
| Registered Nurse | 8 | 2 | 10 | 2,156 | 91 | 100% | 7.4 |
| Clinical Nurse Specialist | 4 | 0 | 4 | 1,506 | 65 | 71% | 8 |
| RN Director of Nursing | 3 | 0 | 3 | 1,402 | 73 | 80% | 7.4 |
| Other Dietary Services Staff | 5 | 0 | 5 | 1,172 | 91 | 100% | 7 |
| Mental Health Service Worker | 1 | 1 | 2 | 526 | 64 | 70% | 8.1 |
| Administrator | 1 | 0 | 1 | 504 | 63 | 69% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 504 | 63 | 69% | 8 |
| Dietitian | 1 | 0 | 1 | 488 | 68 | 75% | 7.2 |
| Physical Therapy Aide | 0 | 2 | 2 | 417 | 63 | 69% | 6.3 |
| Qualified Social Worker | 0 | 3 | 3 | 400 | 64 | 70% | 6.3 |
| Physical Therapy Assistant | 0 | 1 | 1 | 371 | 59 | 65% | 6.3 |
| Speech Language Pathologist | 0 | 2 | 2 | 365 | 60 | 66% | 6.1 |
| Diagnostic X-ray Services Staff | 0 | 2 | 2 | 314 | 21 | 23% | 13.1 |
| Feeding Assistant | 0 | 6 | 6 | 198 | 43 | 47% | 4.5 |
| Occupational Therapist | 0 | 1 | 1 | 84 | 6 | 7% | 14 |
| Respiratory Therapy Technician | 0 | 1 | 1 | 65 | 17 | 19% | 3.8 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 42 | 3 | 3% | 14 |
| Dental Services Staff | 1 | 0 | 1 | 16 | 2 | 2% | 8 |
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
71 residents
Residents by payment source
Medicare
1 resident (1.4%)
Medicaid
55 residents (77.5%)
Private pay or other
15 residents (21.1%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
4.0
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
4.0
50% better than Indiana averageIndiana average: 8.0
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
11.9
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
11.9
30% better than Indiana averageIndiana average: 17.1
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
0.8%
Percent of long-stay residents whose need for help with daily activities has increased
0.8%
93% better than Indiana averageIndiana average: 12.0%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
4.0%
Percent of long-stay residents whose ability to move independently worsened
4.0%
72% better than Indiana averageIndiana average: 14.4%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
30.7%
Percent of low risk long-stay residents who lose control of their bowels or bladder
30.7%
25% worse than Indiana averageIndiana average: 24.6%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
6.5%
Percent of long-stay residents experiencing one or more falls with major injury
6.5%
68% worse than Indiana averageIndiana average: 3.9%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
4.1%
Percent of long-stay high risk residents with pressure ulcers
4.1%
6% better than Indiana averageIndiana average: 4.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.0%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Indiana averageIndiana average: 1.2%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
4.4%
Percent of long-stay residents who lose too much weight
4.4%
22% better than Indiana averageIndiana average: 5.7%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
72.7%
Percent of long-stay residents who have depressive symptoms
72.7%
202% worse than Indiana averageIndiana average: 24.1%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
4.8%
Percent of long-stay residents who received an antipsychotic medication
4.8%
62% better than Indiana averageIndiana average: 12.4%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
95.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
95.0%
In line with Indiana averageIndiana average: 93.7%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
5% better than Indiana averageIndiana average: 95.4%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
70.5%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
70.5%
14% worse than Indiana averageIndiana average: 81.7%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Indiana averageIndiana average: 1.4%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$0
100% lower than Indiana averageIndiana average: $27K
Number of fines
0
100% fewer fines than Indiana averageIndiana average: 1.4
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
152% more payment denials than Indiana averageIndiana average: 0.4
Fines amount comparison
Fines amount comparison
This facility
$0
Indiana average
$27K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Payment Denial
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Apr 4, 2023
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Apr 4, 2023
398 days
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Majestic Care of New Haven based on CMS SNF Cost Reports.
Occupancy Rate
72.8%
↓ 3.2pp vs 2022
Net Income
$2,138,727
↑ ~$2.1M vs 2022
Total Payroll
$4,879,208
↓ ~$1.1M vs 2022
Profit Margin
13.4%
↑ 13.0pp vs 2022
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