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Mallard Ridge
Memory Care & Assisted Living · Clemmons, NC
Sign for Mallard Ridge assisted living community Exterior view of the Mallard Ridge facility entrance Front entrance of Mallard Ridge facility with seating Exterior view of the facility entrance with seating Outdoor garden area with seating and planters A garden area with benches and colorful plants Outdoor seating area with a garden and umbrella

Mallard Ridge

Memory Care & Assisted Living · Clemmons, NC
9420 N North Carolina Hwy 150, Clemmons, NC 27012 View map Calculator: See prices in your area
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Overview of Mallard Ridge

Designed to meet seniors’ every need in a home-like environment, Mallard Ridge in Multnomah County, Clemmons, NC, is a charming senior living community that offers assisted living and memory care. The community’s compassionate caregiving team coordinates closely with residents and their families to create personalized care plans and programs that closely align with their specific needs. Here, residents are liberated from home and yard maintenance, providing them plenty of time to enjoy the community’s calendar of daily activities and delicious restaurant-style dining.

Residents experiencing Alzheimer’s or any stage of dementia are provided a safe and secure haven for a more personal and focused care and attention that serves their specific needs. Emergency response systems are also available in each apartment to make sure residents are provided immediate assistance during emergencies. A full-time social director is available to carefully plan an array of social activities, wellness programs, and outings to local attractions, restaurants, and community events, for a vibrant and fulfilling living experience.

Facility Direct Line (336) 895-1293
Facility Direct Line (336) 895-1293
Bed community size
54-bed community Rank #286 / 388Bed count — State benchmarkedThis home is ranked 286th out of 388 homes in North Carolina for bed count. Shows this facility's certified or reported bed count compared to other North Carolina facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in North Carolina that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score
Walk Score: 7 / 100 Rank #477 / 573Walk Score — State benchmarkedThis home is ranked 477th out of 573 homes in North Carolina for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across North Carolina facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in North Carolina that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Occupancy

Occupancy rate
59%
Rank #160 / 240Occupancy rate — State benchmarkedThis home is ranked 160th out of 240 homes in North Carolina for occupancy. Shows this facility's occupancy rate versus the North Carolina average, with its Statewide rank out of 240. Higher occupancy signals strong local demand and financial stability.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in North Carolina that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the North Carolina average: 76.4%
Occupied beds
32 / 54
Average occupied beds in North Carolina homes 85 beds

License Details

StatusActive
CountyBuncombe
License NumberHAL-011-377

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactJulia Steingass, Director of Corporate Compliance (per state records, record updated Jul 2026)

Contact Mallard Ridge

Inspection History

In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.

Since 2015 · 11 years of data 92 deficiencies 41 inspections 9 penalties $121K fined 37 inspections with deficiencies

Penalties Info Civil monetary penalties issued by North Carolina regulators against this facility, including fines and total monetary penalties.

This Facility NC Average vs. NC Avg
  • Penalties Civil monetary penalties on record.
    9
    —
    —
  • Total amount fined Total dollar amount of penalties issued.
    $121.2k
    —
    —
Data reflects the most recent 11 years (since 2015).
  • 2024-05-09 $4,000 Paid in Full
  • 2024-05-09 $7,000 Paid in Full
  • 2024-05-09 $4,000 Paid in Full

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the North Carolina state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2015 vs. North Carolina state average
Overall vs. NC average 2 Worse Metrics worse than North Carolina average:
• Total deficiencies (100% above)
• Inspections with deficiencies (95% above) 1 At Avg Metrics at North Carolina average:
• Inspection deficiency rate (at NC avg) 0 Better No metrics in this bucket.

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityNC Averagevs. NC Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 9246 This facility has 100% more total deficiencies than a typical North Carolina assisted living residence (92 vs. NC avg 46).↑ 100% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityNC Averagevs. NC Avg
Total inspections Info Combined count of all inspections conducted at this facility. 4121 This facility has had 95% more total inspections than the North Carolina average (41 vs. NC avg 21). More inspections can mean more regulatory scrutiny rather than worse care.↑ 95% more
Inspections with deficiencies Info Inspections that resulted in at least one regulatory deficiency. 3719 This facility has 95% more inspections with deficiencies than a typical North Carolina assisted living residence (37 vs. NC avg 19).↑ 95% worse
Inspection deficiency rate Info Percentage of inspections that resulted in at least one deficiency. 90%90% This facility has inspection deficiency rate in line with the North Carolina average (90 vs. NC avg 90).— At avg
Show Inspection Reports

Performance summary

Key indicators of commitment to quality care and safety.

Scores

DHSR Score
0.00 / 200

Quality score (0-200). Higher scores indicate better performance in inspections and compliance.

North Carolina average: 98 See full North Carolina ranking

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

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Housing options icon

Housing Options: Private Rooms / Semi-Private Rooms

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Building type icon

Building Type: Single-story

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Transportation Services

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Fitness and recreation icon

Fitness and Recreation

Living Spaces & Floor Plans for Mallard Ridge

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Places of interest near Mallard Ridge

Address 6.0 miles from city center Info Estimated distance in miles from Clemmons's city center to Mallard Ridge's address, calculated via Google Maps. — 7.62 miles to nearest hospital (Novant Health Forsyth Medical Center)

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Financial Assistance for
Memory Care in North Carolina

Mallard Ridge is located in Clemmons, North Carolina.
Here are the financial assistance programs available to residents in North Carolina.

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Community Alternatives Program for Disabled Adults

NC Medicaid CAP/DA

Age 65+ or disabled
General North Carolina resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
NC

High demand; waitlists common in urban areas.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($60/day) Home modifications ($1,500 avg.)

North Carolina Senior Care Options

NC SCO (via NFCSP)

Age Caregiver of someone 60+ (or with dementia)
General North Carolina resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
NC

Limited slots; rural/urban balance.

Benefits
In-home respite (4-6 hours/day) Adult day care (~$60/day) Short-term facility care (up to 5 days)

Program of All-Inclusive Care for the Elderly (PACE)

North Carolina PACE (e.g., PACE of the Triad)

Age 55+
General NC resident (specific counties), NFLOC, safe with PACE support.
Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.
Asset Limits $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
NC

Available in 10+ counties (e.g., Guilford, Wake); multiple providers (e.g., PACE of the Southern Piedmont).

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

In-Home Aide Services

North Carolina In-Home Aide Services

Age 60+
General NC resident, unable to perform 1+ ADL, at risk of nursing home placement.
Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year
Asset Limits Not assessed; need-based.
NC

Family can be aides; varies by county funding.

Benefits
Personal care (5-20 hours/week) Meal prep Respite (~5 days/year) Errands

Medicare Savings Program (MSP)

North Carolina Medicare Savings Program

Age 65+ or disabled
General NC resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
NC

Three tiers; no waitlist; includes Extra Help for Part D.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

VA Aid and Attendance (A&A) and Housebound Benefits

North Carolina VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General NC resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
NC

High veteran demand in rural/urban areas.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Urgent Repair Program (URP)

North Carolina Urgent Repair Program

Age 60+ prioritized
General NC resident, homeowner, low-income.
Income Limits (2025) ~$30,258/year 50% AMI, varies by county
Asset Limits Not strictly assessed; home value considered.
NC

Forgivable at $2,000/year; statewide via local partners.

Benefits
Repairs (~$8,000-$12,000 avg.) for safety (e.g., roofs, heating, accessibility)

State/County Special Assistance (SA)

North Carolina Special Assistance

Age 65+ (or disabled)
General NC resident, in licensed adult care home, low-income.
Income Limits (2025) ~$1,255/month (individual, 100% FPL); varies by facility rate.
Asset Limits $2,000 individual
NC

Covers assisted living; counties supplement state funds.

Benefits
Cash (~$1,200-$1,500/month) for room/board; Medicaid covers care services

Frequently Asked Questions about Mallard Ridge

Is Mallard Ridge in a walkable area?

Mallard Ridge has a walk score of 7. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of Mallard Ridge?

According to NC state health department records, Mallard Ridge's license number is HAL-011-377.

What is the occupancy rate at Mallard Ridge?

Mallard Ridge's occupancy is 59%.

Are pets allowed at Mallard Ridge?

Yes, Mallard Ridge allows residents to bring their pets.

How many beds does Mallard Ridge have?

Mallard Ridge has 54 beds.

Has Mallard Ridge had any deficiencies?

Mallard Ridge has had 92 reported deficiencies since 2015 according to records from NC Dept. of Health and Human Services (NCDHHS).

Are there photos of Mallard Ridge?

Yes — there are 7 photos of Mallard Ridge in the photo gallery on this page.

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