Occupancy rate
59%
Lower than the North Carolina average: 76.4%Mallard Ridge
Memory Care & Assisted Living · Forsyth County, NC
Mallard Ridge
Memory Care & Assisted Living · Forsyth County, NC
Designed to meet seniors’ every need in a home-like environment, Mallard Ridge in Multnomah County, Clemmons, NC, is a charming senior living community that offers assisted living and memory care. The community’s compassionate caregiving team coordinates closely with residents and their families to create personalized care plans and programs that closely align with their specific needs. Here, residents are liberated from home and yard maintenance, providing them plenty of time to enjoy the community’s calendar of daily activities and delicious restaurant-style dining.
Residents experiencing Alzheimer’s or any stage of dementia are provided a safe and secure haven for a more personal and focused care and attention that serves their specific needs. Emergency response systems are also available in each apartment to make sure residents are provided immediate assistance during emergencies. A full-time social director is available to carefully plan an array of social activities, wellness programs, and outings to local attractions, restaurants, and community events, for a vibrant and fulfilling living experience.
54-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score: 7 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
About this community
Occupancy
Lower than the North Carolina average: 76.4%Occupied beds
32 / 54
Average residents per home in North Carolina
85 per day
StatusActive
CountyBuncombe
License NumberHAL-011-377
Staffing
Key information about the people who lead and staff this community.
ContactJulia Steingass, Director of Corporate Compliance
What does this home offer?
Housing Options: Private Rooms / Semi-Private Rooms
Building Type: Single-story
Transportation Services
Fitness and Recreation
Types of Care at Mallard Ridge
Assisted Living
Memory Care
Inspection History
In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.
Since 2015 · 11 years of data
92 deficiencies
41 inspections
9 penalties
$121K fined
37 inspections with deficiencies
Penalties
Civil monetary penalties issued by North Carolina regulators against this facility, including fines and total monetary penalties.
This Facility
NC Average
vs. NC Avg-
91↑ 800% higher than NC avg
-
$121.2k$2k↑ 5960% higher than NC avg
Data reflects the most recent 11 years (since 2015).
- 2024-05-09 $4,000 Paid in Full
- 2024-05-09 $7,000 Paid in Full
- 2024-05-09 $4,000 Paid in Full
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the North Carolina state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2015 vs. North Carolina state average
Overall vs. NC average
4 Worse
Metrics worse than North Carolina average:
• Total deficiencies (100% above)
• Deficiencies per year (100% above)
• Total inspections (95% above)
• Inspections with deficiencies (95% above) 2 At Avg Metrics at North Carolina average:
• Deficiencies per inspection (at NC avg)
• Inspection deficiency rate (at NC avg) 0 Better No metrics in this bucket.
• Total deficiencies (100% above)
• Deficiencies per year (100% above)
• Total inspections (95% above)
• Inspections with deficiencies (95% above) 2 At Avg Metrics at North Carolina average:
• Deficiencies per inspection (at NC avg)
• Inspection deficiency rate (at NC avg) 0 Better No metrics in this bucket.
Latest Inspection
January 7, 2025
Follow Up
Deficiencies
Deficiencies are formal regulatory issues recorded during state inspections.
| Metric | This Facility | NC Average | vs. NC Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 92 | 46 | This facility has 100% more total deficiencies than a typical North Carolina assisted living residence (92 vs. NC avg 46).↑ 100% worse |
|
Deficiencies per year
Average deficiencies per year since 2015.
| 8.4 | 4.2 | This facility has 100% more deficiencies per year than a typical North Carolina assisted living residence (8.4 vs. NC avg 4.2).↑ 100% worse |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 2.2 | 2.2 | This facility has deficiencies per inspection in line with the North Carolina average (2.2 vs. NC avg 2.2).— At avg |
Inspections
State inspections evaluate whether the facility meets health and safety standards.
| Metric | This Facility | NC Average | vs. NC Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 41 | 21 | This facility has 95% more total inspections than a typical North Carolina assisted living residence (41 vs. NC avg 21).↑ 95% worse |
|
Inspections with deficiencies
Inspections that resulted in at least one regulatory deficiency.
| 37 | 19 | This facility has 95% more inspections with deficiencies than a typical North Carolina assisted living residence (37 vs. NC avg 19).↑ 95% worse |
|
Inspection deficiency rate
Percentage of inspections that resulted in at least one deficiency.
| 90% | 90% | This facility has inspection deficiency rate in line with the North Carolina average (90 vs. NC avg 90).— At avg |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on January 7, 2025, found no deficiencies, confirming that previously cited issues were corrected or will be corrected shortly. Prior inspections showed recurring deficiencies related to medication administration, healthcare follow-up, personal care assistance, and building maintenance including fire safety and plumbing. Complaint investigations substantiated failures in medication administration and healthcare follow-up that resulted in serious harm to residents, but enforcement actions such as fines or license suspensions were not listed in the available reports. Earlier reports also noted issues with staff qualifications, infection control training, and activity programming for residents. The trend shows improvement with the latest inspection clearing all prior deficiencies after a period of multiple citations and follow-up surveys.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsLiving Spaces & Floor Plans for Mallard Ridge
Mallard Ridge Assisted Living P2
Mallard Ridge Assisted Living P3
Mallard Ridge Assisted Living P4
Mallard Ridge Assisted Living P1
Financial Assistance for
Memory Care in North Carolina
Mallard Ridge is located in Clemmons, North Carolina.
Here are the financial assistance programs available to residents in North Carolina.
Places of interest near Mallard Ridge
94.8 miles from city center
Estimated distance in miles from Clemmons's city center to Mallard Ridge's address, calculated via Google Maps.
— 7.62 miles to nearest hospital (Novant Health Forsyth Medical Center)
Calculate Travel Distance to Mallard Ridge
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Compare Memory Care around Clemmons
The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.
Filter by care type
| Cadence at Clemmons by Cogir |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Clemmons (South Peace Haven Road) | 96 | Yes | 35 | - | - | 102.50/200 | 25 | 72% | Studio / 1 Bed | |
| Clemmons Village I- Memory Care |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Clemmons | 60 | Yes | 26 | 100.0% | A+ | 101.50/200 | 20 | 85% | Studio / 2 Bed | |
| Mallard Ridge |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Clemmons | 54 | No | 7 | 59.3% | - | - | 40.00/200 | 41 | 90.2% | Private Rooms / Semi-Private Rooms |
Guides for Better Senior Living
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Frequently Asked Questions about Mallard Ridge
Is Mallard Ridge in a walkable area?
Mallard Ridge has a walk score of 7. Car-dependent. Most errands require a car, with limited nearby walkable options.
What is the license number of Mallard Ridge?
According to NC state health department records, Mallard Ridge's license number is HAL-011-377.
What is the occupancy rate at Mallard Ridge?
Mallard Ridge's occupancy is 59%.
How many beds does Mallard Ridge have?
Mallard Ridge has 54 beds.
What is the address of Mallard Ridge?
Mallard Ridge is located at 9420 N North Carolina Hwy 150, Clemmons, NC 27012, United States.
What is the phone number of Mallard Ridge?
(336) 895-1293 will put you in contact with the team at Mallard Ridge.
What county is Mallard Ridge located in?
Mallard Ridge is in Buncombe County.
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