Total health inspections
4
Tennessee average 3.5
Last Health inspection on Sep 2025
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
Manchester Center for Rehabilitation and Healing, LLC
Nursing Home
Manchester Center for Rehabilitation and Healing, LLC
Nursing Home
Manchester Center for Rehabilitation and Healing is a warm and close-knit subacute care and nursing center proudly serving the Nashville and Manchester communities. It offers a luxurious, five-star experience for short-term rehabilitation and long-term care. The facility provides a comprehensive range of services including physical, occupational, and speech therapy.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
LPN / LVN
Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day.
Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day.
Nurse Aide
Nurse aide hours per resident per day.
Nurse aide hours per resident per day.
Total Nursing (Weekend)
Total number of nurse staff hours per resident per day on weekends.
Total number of nurse staff hours per resident per day on weekends.
Physical Therapist
Physical therapist staff hours per resident per day.
Physical therapist staff hours per resident per day.
RN (Weekend)
Registered nurse hours per resident per day on weekends.
Registered nurse hours per resident per day on weekends.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
120
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
87.1%
Residents per day (avg)
106
Occupancy rate
87.1%
Residents per day (avg)
106
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Short stays
Recovery
Medicare-covered care
Breakdown by payment type
Medicare
41% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
33% of new residents, often for short stays.
Typical stay
4 - 5 months
Medicaid
27% of new residents, often for long-term daily care.
Typical stay
11 - 12 months
Finances and operations
Proprietary home
Partnership
Home revenue
$11.7M
Operating loss
-$1.9M
Proprietary home
Partnership
Home revenue
$11,704,546.00
Operating loss
$-1,890,290.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$5.3M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$8.3M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$13.6M
120-bed community
A larger shared setting that may offer more common spaces and organized community services.
29 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
About this community
License Status
LicensedFacility Type
Nursing Home
License Date
March 3, 1997
Additional licensing details
License number:
00000355
CMS Certification Number:
445391
Ownership & operating entity
Manchester Center for Rehabilitation and Healing, LLC is administrated by Holly Hopkins.
Owner name:
Manchester Center for Rehabilitation and
Care Services
Nursing Services
Rehabilitation Services
Respite Care
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing
Short-Term Rehab
All Levels of Care
Amenities & Lifestyle
Programs & Activities
Specific Programs
Short Term Rehabilitation, Post Acute Rehabilitation, Long Term Care, Orthopedic Rehabilitation, Total Hip Rehabilitation, Total Knee Rehabilitation, Recreational Therapy, IV Therapy, Wound Care, Diabetic Management, Pain Management, Restorative Care, Respiratory Care, Dental Services, Podiatry Services, Optometry Services, 24/7 Skilled Nursing, 24/7 Admissions
Dining & Nutrition
Food Description
Food is a central part of the recovery process. Our in-house chef works together with our Staff Dietitian to prepare a menu that is both delicious and nutritious. Daily selections are prepared with only the freshest, highest quality ingredients and are well-presented in a most appealing culinary display; there are always choices available to accommodate any dietary restrictions.
Inspection History
In Tennessee, the Department of Health, Division of Health Care Facilities performs unannounced inspections and investigations to ensure facilities provide high-quality resident care.
Latest inspection
Date:December 7, 2022
0 enforcement actions
Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.
Compare Nursing Homes around Manchester
The information below is reported by the Tennessee Department of Health, Division of Health Care Facilities.
Manchester Center for Rehabilitation and Healing, LLC
-5%
-10%
+19%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
TN 37355-3108
120
No
DICKERSON, KERRY
87.1%
$10,838,215.00
$5,282,950.00
48.7%
106.10
3.2566
10
-5%-10%+19%
Legacy Health and Rehab
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Manchester
-
No
-
-
-
-
-
-
-
-
-
-
Manchester Center for Rehabilitation and Healing, LLC
Type of care:
SNF
AL
Community:
TN 37355-3108
Bed Count:
120
Pets Allowed:
No
Operator:
DICKERSON, KERRY
CCN:
445391
Occupancy:
87.1%
Home Revenue:
$10,838,215.00
Payroll Costs:
$5,282,950.00
Payroll %:
48.7%
Avg Residents/Day:
106.10
Overall Rating:
Adj Nurse Hours:
3.2566
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
10
RN share vs State Avg:
-5%
-5%
Staffing vs State Avg:
-10%
-10%
Occupancy vs State Avg:
+19%
+19%Places of interest near Manchester Center for Rehabilitation and Healing, LLC
0.0 miles from city center
Manchester, TN 37355-3108
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
230
Total Staff
161
Employees
69
Contractors
49,071
Total Hours (Quarter)
64
Avg Staff/Day
8.4
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 19 | 9.1 | Yes |
| Licensed Practical Nurse | 52 | 8.9 | Yes |
| Certified Nursing Assistant | 105 | 8.7 | Yes |
Staff by Category
Administration ⓘ
1 staff
8hs shift avg
Nursing Staff ⓘ
183 staff
8.8hs shift avg
Physicians & Practitioners ⓘ
10 staff
8.3hs shift avg
Therapy Services ⓘ
25 staff
7hs shift avg
Activities & Recreation ⓘ
2 staff
7.7hs shift avg
Social Services ⓘ
5 staff
7.1hs shift avg
Dietary Services ⓘ
1 staff
7.6hs shift avg
Other Services ⓘ
3 staff
7.6hs shift avg
Contractor Analysis
6.1%
of total hours from contractors
2,997 contractor hours this quarter
Certified Nursing Assistant: 33
Clinical Nurse Specialist: 1
Licensed Practical Nurse: 22
Registered Nurse: 13
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 72 | 33 | 105 | 22,909 | 91 | 100% | 8.7 |
| Licensed Practical Nurse | 30 | 22 | 52 | 10,756 | 91 | 100% | 8.9 |
| Clinical Nurse Specialist | 7 | 1 | 8 | 3,359 | 83 | 91% | 8.4 |
| RN Director of Nursing | 7 | 0 | 7 | 1,733 | 68 | 75% | 8.2 |
| Registered Nurse | 6 | 13 | 19 | 1,693 | 85 | 93% | 9.1 |
| Occupational Therapy Aide | 5 | 0 | 5 | 1,125 | 82 | 90% | 7.2 |
| Speech Language Pathologist | 6 | 0 | 6 | 1,030 | 82 | 90% | 6.2 |
| Physical Therapy Aide | 6 | 0 | 6 | 1,008 | 69 | 76% | 7.8 |
| Mental Health Service Worker | 3 | 0 | 3 | 998 | 73 | 80% | 7.6 |
| Respiratory Therapy Technician | 3 | 0 | 3 | 969 | 69 | 76% | 7.2 |
| Qualified Social Worker | 5 | 0 | 5 | 904 | 67 | 74% | 7.1 |
| Qualified Activities Professional | 2 | 0 | 2 | 730 | 89 | 98% | 7.7 |
| Physical Therapy Assistant | 5 | 0 | 5 | 665 | 64 | 70% | 6.7 |
| Nurse Practitioner | 2 | 0 | 2 | 544 | 66 | 73% | 8 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Other Dietary Services Staff | 1 | 0 | 1 | 136 | 18 | 20% | 7.6 |
Health Inspection History
Inspections
Total health citations
10
Citations per inspection
2.5
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
9 of 10 citations resulted from standard inspections; and 1 of 10 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Tennessee averageTennessee average: 1.1
Serious Health citations
0
0
100% better than Tennessee averageTennessee average: 0.6
0 critical citations
0 serious citations
10 moderate citations
0 minor citations
Citations history (last 3 years)
Quality of Care moderate citation
Sep 24, 2025
Corrected
Abuse/Neglect moderate citation
Dec 07, 2022
Corrected
Infection Control moderate citation
Dec 07, 2022
Corrected
Nutrition moderate citation
Dec 07, 2022
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: For-Profit Corporation
Resident Census by Payment Source
116
Total Residents
Medicare
11
(9.5%)
ⓘ
Medicaid
24
(20.7%)
ⓘ
Private Pay/Other
81
(69.8%)
ⓘ
Programs & Services
Residents' Group
ⓘ
Nurse Aide Training
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.3
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.3
11% better than Tennessee averageTennessee average: 10.5
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
18.6
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
18.6
In line with Tennessee averageTennessee average: 19.5
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
15.4%
Percent of long-stay residents whose need for help with daily activities has increased
15.4%
In line with Tennessee averageTennessee average: 16.0%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
20.2%
Percent of long-stay residents whose ability to move independently worsened
20.2%
7% better than Tennessee averageTennessee average: 21.7%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
20.4%
Percent of low risk long-stay residents who lose control of their bowels or bladder
20.4%
In line with Tennessee averageTennessee average: 20.7%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
0.0%
Percent of long-stay residents experiencing one or more falls with major injury
0.0%
100% better than Tennessee averageTennessee average: 3.7%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
1.6%
Percent of long-stay high risk residents with pressure ulcers
1.6%
70% better than Tennessee averageTennessee average: 5.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.7%
Percent of long-stay residents with a urinary tract infection
0.7%
66% better than Tennessee averageTennessee average: 2.1%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
9.4%
Percent of long-stay residents who lose too much weight
9.4%
50% worse than Tennessee averageTennessee average: 6.3%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
16.1%
Percent of long-stay residents who have depressive symptoms
16.1%
46% worse than Tennessee averageTennessee average: 11.0%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
15.0%
Percent of long-stay residents who received an antipsychotic medication
15.0%
9% better than Tennessee averageTennessee average: 16.5%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.6%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.6%
10% better than Tennessee averageTennessee average: 89.9%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.8%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.8%
5% better than Tennessee averageTennessee average: 94.5%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
1.84
Number of hospitalizations per 1,000 long-stay resident days.
1.84
16% worse than Tennessee averageTennessee average: 1.58
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.88
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.88
44% better than Tennessee averageTennessee average: 1.57
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
95.8%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
95.8%
20% better than Tennessee averageTennessee average: 79.7%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.4%
Percent of short-stay residents who newly received an antipsychotic medication
1.4%
16% better than Tennessee averageTennessee average: 1.7%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
93.9%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
93.9%
18% better than Tennessee averageTennessee average: 79.8%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
16.5%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
16.5%
26% better than Tennessee averageTennessee average: 22.2%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
7.9%
Percentage of short-stay residents who had an outpatient emergency department visit.
7.9%
29% better than Tennessee averageTennessee average: 11.2%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Tennessee averageTennessee average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
49.2%
Percentage of residents at or above expected ability to care for themselves at discharge.
49.2%
8% worse than Tennessee averageTennessee average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
55.5%
Rate of successful return to home or community from a skilled nursing facility.
55.5%
10% better than Tennessee averageTennessee average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Manchester Center for Rehabilitation and Healing, LLC based on CMS SNF Cost Reports.
Occupancy Rate
87.1%
↓ 7.7pp vs 2022
Net Income
-$1,890,290
↓ ~$1.5M vs 2022
Total Payroll
$7,702,586
↓ ~$218K vs 2022
Profit Margin
-17.4%
↓ 14.5pp vs 2022
Loading trend charts...
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