Occupancy rate
90%
26% higher than Tennessee averageTennessee average: 72%
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
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Nursing Home in Manchester
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Manchester Center for Rehabilitation and Healing, LLC
Nursing Home in Manchester
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Manchester Center for Rehabilitation and Healing, LLC
Manchester Center for Rehabilitation and Healing is a warm and close-knit subacute care and nursing center proudly serving the Nashville and Manchester communities. It offers a luxurious, five-star experience for short-term rehabilitation and long-term care. The facility provides a comprehensive range of services including physical, occupational, and speech therapy.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
Nurse Aide
Nurse aide hours per resident per day.
Nurse aide hours per resident per day.
Total Nursing (Weekend)
Total number of nurse staff hours per resident per day on weekends.
Total number of nurse staff hours per resident per day on weekends.
Physical Therapist
Physical therapist staff hours per resident per day.
Physical therapist staff hours per resident per day.
RN (Weekend)
Registered nurse hours per resident per day on weekends.
Registered nurse hours per resident per day on weekends.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
120
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
90%
Residents per day (avg)
106
Occupancy rate
90%
Residents per day (avg)
106
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Short stays
Recovery
Medicare-covered care
Breakdown by payment type
Medicare
41% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
33% of new residents, often for short stays.
Typical stay
4 - 5 months
Medicaid
27% of new residents, often for long-term daily care.
Typical stay
11 - 12 months
Finances and operations
Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$11.7M
Operating loss
-$1.9M
Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$11.7M
Operating loss
-$1.9M
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$5.3M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$8.3M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$13.6M
120-bed community
A larger shared setting that may offer more common spaces and organized community services.
29 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
About this community
Occupancy
26% higher than Tennessee averageOccupied beds
108 / 120
Average residents
82 per day
Facility TypeNursing Home
StatusLicensed
IssuanceMarch 3, 1997
License Number00000355
CMS Certification Number445391
Manchester Center for Rehabilitation and Healing, LLC is administrated by Holly Hopkins.
Owner NameManchester Center for Rehabilitation and
Rehabilitation Services
Respite Care
Short-Term Rehab
Skilled Nursing
24-Hour Staffing
Short Term Rehabilitation
Long Term Care
Subacute Post-Operative Care
Orthopedic Rehabilitation
Beautiful Courtyard
Lounge And Private Areas
Daily Activities In Various Areas Of The Community
Specific ProgramsShort Term Rehabilitation, Post Acute Rehabilitation, Long Term Care, Orthopedic Rehabilitation, Total Hip Rehabilitation, Total Knee Rehabilitation, Recreational Therapy, IV Therapy, Wound Care, Diabetic Management, Pain Management, Restorative Care, Respiratory Care, Dental Services, Podiatry Services, Optometry Services, 24/7 Skilled Nursing, 24/7 Admissions
Food DescriptionFood is a central part of the recovery process. Our in-house chef works together with our Staff Dietitian to prepare a menu that is both delicious and nutritious. Daily selections are prepared with only the freshest, highest quality ingredients and are well-presented in a most appealing culinary display; there are always choices available to accommodate any dietary restrictions.
Inspection History
In Tennessee, the Department of Health, Division of Health Care Facilities performs unannounced inspections and investigations to ensure facilities provide high-quality resident care.
Show Inspection Reports
Latest inspection
Date
December 7, 2022
11 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Tennessee average: 17 deficiencies
0
enforcement actions
No actions on recordPenalties or interventions imposed by state regulators when facilities do not comply with quality, safety, or regulatory standards.
Health Inspection History
Inspections
Total health inspections
4
Tennessee average 3.5
Last Health inspection on Sep 2025
Total health citations
10
Tennessee average 15.4
Citations per inspection
2.5
Tennessee average 4.39
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
9 of 10 citations resulted from standard inspections; and 1 of 10 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Tennessee averageTennessee average: 1.1
Serious Health citations
0
0
100% better than Tennessee averageTennessee average: 0.6
0 critical citations
0 serious citations
10 moderate citations
0 minor citations
Citations history (last 3 years)
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Sep 24, 2025
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Sep 24, 2025
Corrected
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Dec 07, 2022
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Dec 07, 2022
Corrected
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Dec 07, 2022
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Dec 07, 2022
Corrected
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Dec 07, 2022
Issues related to food quality, meal service, and resident's nutritional needs.
Dec 07, 2022
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Manchester The information below is reported by the Tennessee Department of Health, Division of Health Care Facilities.
Filter by care type
Manchester Center for Rehabilitation and Healing, LLC
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Manchester
120
87.1%
+19%
3.26
-10%
0
10
2.5
0
106
Dickerson, Kerry
$10.8M
$5.3M
48.7%
445391
Legacy Health and Rehab
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Manchester
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
230
Employees
161
Contractors
69
Staff to resident ratio
1.98:1
11% better than Tennessee averageTennessee average ratio: 1.79:1
Avg staff/day
64
Average shift
8.4 hours
0% compared with Tennessee averageTennessee average: 8.3 hours
Total staff hours (quarter)
49,071
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
19
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.1 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.1 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
52
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.9 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.9 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
105
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.7 hoursThis role is partially covered by contractors.
Contractor staffing
Total hours from contractors
6.1%
2,997 contractor hours this quarter
Certified Nursing Assistant: 33
Licensed Practical Nurse: 22
Registered Nurse: 13
Clinical Nurse Specialist: 1
Staff by category
| Certified Nursing Assistant | 72 | 33 | 105 | 22,909 | 91 | 100% | 8.7 |
| Licensed Practical Nurse | 30 | 22 | 52 | 10,756 | 91 | 100% | 8.9 |
| Clinical Nurse Specialist | 7 | 1 | 8 | 3,359 | 83 | 91% | 8.4 |
| RN Director of Nursing | 7 | 0 | 7 | 1,733 | 68 | 75% | 8.2 |
| Registered Nurse | 6 | 13 | 19 | 1,693 | 85 | 93% | 9.1 |
| Occupational Therapy Aide | 5 | 0 | 5 | 1,125 | 82 | 90% | 7.2 |
| Speech Language Pathologist | 6 | 0 | 6 | 1,030 | 82 | 90% | 6.2 |
| Physical Therapy Aide | 6 | 0 | 6 | 1,008 | 69 | 76% | 7.8 |
| Mental Health Service Worker | 3 | 0 | 3 | 998 | 73 | 80% | 7.6 |
| Respiratory Therapy Technician | 3 | 0 | 3 | 969 | 69 | 76% | 7.2 |
| Qualified Social Worker | 5 | 0 | 5 | 904 | 67 | 74% | 7.1 |
| Qualified Activities Professional | 2 | 0 | 2 | 730 | 89 | 98% | 7.7 |
| Physical Therapy Assistant | 5 | 0 | 5 | 665 | 64 | 70% | 6.7 |
| Nurse Practitioner | 2 | 0 | 2 | 544 | 66 | 73% | 8 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Other Dietary Services Staff | 1 | 0 | 1 | 136 | 18 | 20% | 7.6 |
105 Certified Nursing Assistant
% of Days
100%
52 Licensed Practical Nurse
% of Days
100%
8 Clinical Nurse Specialist
% of Days
91%
7 RN Director of Nursing
% of Days
75%
19 Registered Nurse
% of Days
93%
5 Occupational Therapy Aide
% of Days
90%
6 Speech Language Pathologist
% of Days
90%
6 Physical Therapy Aide
% of Days
76%
3 Mental Health Service Worker
% of Days
80%
3 Respiratory Therapy Technician
% of Days
76%
5 Qualified Social Worker
% of Days
74%
2 Qualified Activities Professional
% of Days
98%
5 Physical Therapy Assistant
% of Days
70%
2 Nurse Practitioner
% of Days
73%
1 Administrator
% of Days
70%
1 Other Dietary Services Staff
% of Days
20%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
116 residents
Residents by payment source
Medicare
11 residents (9.5%)
Medicaid
24 residents (20.7%)
Private pay or other
81 residents (69.8%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Nurse Aide Training
State-approved Nurse Aide Training and Competency Evaluation Program on-site
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.3
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.3
11% better than Tennessee averageTennessee average: 10.5
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
18.6
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
18.6
In line with Tennessee averageTennessee average: 19.5
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
15.4%
Percent of long-stay residents whose need for help with daily activities has increased
15.4%
In line with Tennessee averageTennessee average: 16.0%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
20.2%
Percent of long-stay residents whose ability to move independently worsened
20.2%
7% better than Tennessee averageTennessee average: 21.7%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
20.4%
Percent of low risk long-stay residents who lose control of their bowels or bladder
20.4%
In line with Tennessee averageTennessee average: 20.7%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
0.0%
Percent of long-stay residents experiencing one or more falls with major injury
0.0%
100% better than Tennessee averageTennessee average: 3.7%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
1.6%
Percent of long-stay high risk residents with pressure ulcers
1.6%
70% better than Tennessee averageTennessee average: 5.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.7%
Percent of long-stay residents with a urinary tract infection
0.7%
66% better than Tennessee averageTennessee average: 2.1%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
9.4%
Percent of long-stay residents who lose too much weight
9.4%
50% worse than Tennessee averageTennessee average: 6.3%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
16.1%
Percent of long-stay residents who have depressive symptoms
16.1%
46% worse than Tennessee averageTennessee average: 11.0%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
15.0%
Percent of long-stay residents who received an antipsychotic medication
15.0%
9% better than Tennessee averageTennessee average: 16.5%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.6%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.6%
10% better than Tennessee averageTennessee average: 89.9%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.8%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.8%
5% better than Tennessee averageTennessee average: 94.5%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
1.84
Number of hospitalizations per 1,000 long-stay resident days.
1.84
16% worse than Tennessee averageTennessee average: 1.58
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.88
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.88
44% better than Tennessee averageTennessee average: 1.57
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
95.8%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
95.8%
20% better than Tennessee averageTennessee average: 79.7%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.4%
Percent of short-stay residents who newly received an antipsychotic medication
1.4%
16% better than Tennessee averageTennessee average: 1.7%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
93.9%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
93.9%
18% better than Tennessee averageTennessee average: 79.8%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
16.5%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
16.5%
26% better than Tennessee averageTennessee average: 22.2%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
7.9%
Percentage of short-stay residents who had an outpatient emergency department visit.
7.9%
29% better than Tennessee averageTennessee average: 11.2%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Tennessee averageTennessee average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
49.2%
Percentage of residents at or above expected ability to care for themselves at discharge.
49.2%
8% worse than Tennessee averageTennessee average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
55.5%
Rate of successful return to home or community from a skilled nursing facility.
55.5%
10% better than Tennessee averageTennessee average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Manchester Center for Rehabilitation and Healing, LLC based on CMS SNF Cost Reports.
Occupancy Rate
87.1%
↓ 7.7pp vs 2022
Net Income
-$1.9M
↓ ~$1.5M vs 2022
Total Payroll
$7.7M
↓ ~$217.6K vs 2022
Profit Margin
-17.4%
↓ 14.5pp vs 2022
Loading trend charts...
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