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Assisted Living Home

Majestic Care of Carmel Assisted Living

Assisted Living Home

Majestic Care of Carmel Assisted Living

12999 N Pennsylvania St, Carmel, IN 46032 View map
Overview of Majestic Care of Carmel Assisted Living

Majestic Care of Carmel Assisted Living offers an environment characterized by warmth, care, positivity, and unwavering support. Its team compassionately assists its residents 24/7/365, creating fulfilling and magical experiences daily. Located less than two miles from the esteemed Carmel Arts & Design District, the residents of Majestic Care have the advantage of proximity to art galleries, restaurants, antique stores, and various specialty retail shops, ensuring their days are as culturally enriched as they are comfortable.

Residents at Majestic Care enjoy spacious accommodations offering both independence and comfort. With meal services, life enrichment activities, and 24-hour nursing care, the community epitomizes gracious hospitality. It also provides assistance with daily living activities, housekeeping, laundry, and household maintenance services. Outdoor patio and garden areas bestow residents with refreshing spaces to unwind. Majestic Home Health extends this revolutionized approach to home-based care, focusing on enriching lives of both the individuals under care and caregivers. Majestic Care truly reimagines assisted senior living, augmenting it with uncompromised quality and enjoyable experiences.

(317) 848-2448

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
3/5
Indiana average: 3.0/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
3/5
Indiana average: 2.7/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
2/5
Indiana average: 2.6/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
3/5
Indiana average: 4.0/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
3h 2m per day

This home provides 14% less nursing time per resident than the Indiana average.

Indiana average: 3h 32m per day

Capacity and availability

High-capacity home

May provide extensive amenities, services and programs.

Total beds 299

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Indiana average
Occupancy rate 42.8%
Residents per day 128
Occupancy rate
42.8%
Residents per day
128

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

46% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

44% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

9% of new residents, often for long-term daily care.

Typical stay 1 - 2 years

Finances and operations

Governmental community
Operated by county authorities.
Home revenue
$10.2M
Operating deficit
-$347.5K
Governmental community Operated by county authorities.
Home revenue
$10,200,345.00
Operating deficit
$-347,470.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$3.1M
30.7% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$7.4M
Total costs $10.5M
Bed community size
299-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Years in operation
5 years in operation
An established community with some operational experience and growing routines.
Walk Score
Walk Score: 60 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy

Occupancy rate
43%
38% lower than Indiana average

Indiana average: 69%

Occupied beds
128 / 299
Average residents 70 per day

License details

Facility type
Mixed Facility (nursing + Residential Care)
Status Active
Issuance January 7, 2025
Expiration June 30, 2026

Additional licensing details

License number: 25-001149-1

Ownership & operating entity

Majestic Care of Carmel Assisted Living is legally operated by PULASKI MEMORIAL HOSPITAL, and administrated by JOHN SEIB.

Profit status: OTHER

Type Of Units

SNF (Skilled Nursing)
72 units
SNF/NF (Combined)
32 units
Residential
195 units
Total beds
299 units

Safety & Compliance

Wheelchair Accessible
Emergency Systems: Yes
Safety Features: 24/7 security, emergency call system.

Staffing

Key information about the people who lead and staff this community.

Leadership

Director of Nursing: JEFFERY FISH
Contact: Mr. Don Kump, CFO

Care Services

Nursing Services
Rehabilitation Services
Respite Care
Memory Care
Independent Living
24-Hour Staffing

Contact Information

Fax: (317) 848-5990

Amenities & Lifestyle

Dining services
salon/spa services
outdoor patio and garden areas
library
activity programs
emergency call system
housekeeping
laundry services.

Programs & Activities

Activities
Multiple educational, cultural, social, and recreational activities offered daily.
Specific Programs
Assisted Living, Independent Living, Memory Care, Respite Care, Short-Term Rehabilitation, Long-Term Care, Outpatient Therapy, Speech Therapy, Occupational Therapy, Physical Therapy, Behavioral Health, Home Health, Pediatric Care, Child Care
Operating Hours
24/7

Dining & Nutrition

Food Description
Delicious meals prepared by executive chefs; registered dietitian available for nutritional counseling.
Meals Included
Yes
Special Diets
Yes

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed: Yes, Pets Allowed

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: 3-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at Majestic Care of Carmel Assisted Living

Assisted Living Memory Care Hospice Care
Contact Majestic Care of Carmel Assisted Living

Inspection History

In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.

9 visits/inspections

18 visits/inspections triggered by complaints

Results

4 with citations

5 without citations

Indiana average: 8 complaint visits

Indiana average: 3 inspections with citations

6 complaints

Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.

Indiana average: 4 complaints

Latest inspection

Date:February 3, 2025
Type:Complaint Investigation

50 total citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

Indiana average: 26 citations

47 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Inspection Report Summary for Majestic Care of Carmel Assisted Living

The most recent inspection on February 3, 2025, found no deficiencies related to the complaint investigated. Earlier inspections showed a pattern of deficiencies primarily involving life safety code issues such as delayed egress locks and corridor doors not latching properly, as well as care planning, medication administration, infection control, and documentation concerns. Some complaint investigations were substantiated with deficiencies cited, including a resident death due to failure to supervise and issues with psychotropic medication consents, but enforcement actions like fines or license suspensions were not listed in the available reports. Most complaint investigations were unsubstantiated or found no deficiencies related to allegations. The facility’s record shows ongoing challenges with life safety compliance and resident care documentation, though recent inspections indicate some corrective actions and improvements in complaint-related issues.

Health Inspection History

Inspections
Total health inspections 4

Indiana average 6


Last Health inspection on Jul 2024

Total health citations 26

Indiana average 25

Citations per inspection
6.5

Indiana average 4.12


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

21 of 26 citations resulted from standard inspections; 4 of 26 resulted from complaint investigations; and 1 of 26 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Indiana average

Indiana average: 0.2


Serious Health citations More info 0
100% better than Indiana average

Indiana average: 0.6

0 critical citations More info Indiana average: 0.2

0 serious citations More info Indiana average: 0.6

26 moderate citations More info Indiana average: 23.8

0 minor citations More info Indiana average: 0.4
Citations history (last 3 years)
Infection Control moderate citation Info Issues related to preventing and controlling infections, including hygiene practices and safety protocols. Jul 30, 2024
Corrected

Infection Control moderate citation Info Issues related to preventing and controlling infections, including hygiene practices and safety protocols. Jul 30, 2024
Corrected

Quality of Care moderate citation Info Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs. Jul 30, 2024
Corrected

Care Planning moderate citation Info Issues related to creating and updating personalized care plans for residents based on their needs and conditions. Jul 30, 2024
Corrected

Compare Assisted Living around Carmel The information below is reported by the Indiana Department of Health, Division of Long Term Care.

Sunrise on Old Meridian
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Carmel
149
Yes
-
50
Studio / Suite / 1 Bed
Majestic Care of Carmel Assisted Living
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Carmel
104
Yes
A+
60
Studio / 1 Bed / 2 Bed
Brookdale Carmel
MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Carmel
100
Yes
A+
82
Studio / 1 Bed / 2 Bed
Bickford of Carmel
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Carmel
82
Yes
-
11
Studio / 1 Bed / 2 Bed
Willow Haven Senior Homes
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Carmel
10
No
A+
6
Studio / 1 Bed / 2 Bed

Living Spaces & Floor Plans

Majestic Care Of Carmel Assisted Living 2
Majestic Care Of Carmel Assisted Living2
Majestic Care Of Carmel Assisted Living1

Places of interest near Majestic Care of Carmel Assisted Living

Address 2.7 miles from city center — 5.23 miles to nearest hospital (Ascension St. Vincent Hospital - Indianapolis)

Address 12999 N Pennsylvania St, Carmel, IN 46032

Calculate Travel Distance to Majestic Care of Carmel Assisted Living

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Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 89
Employees 68
Contractors 21
Staff to resident ratio 1.98:1
1977678% better than Indiana average

Indiana average ratio: 0.00:1

Avg staff/day 28
Average shift 7.5 hours
0% compared with Indiana average

Indiana average: 7.7 hours

Total staff hours (quarter) 19,188
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 6
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.3 hours

No contractors work on this role.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 14
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.7 hours

No contractors work on this role.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 26
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.1 hours

No contractors work on this role.

Contractor staffing

Total hours from contractors

12%

2,300 contractor hours this quarter

Physical Therapy Assistant: 5 Respiratory Therapy Technician: 4 Speech Language Pathologist: 3 Qualified Social Worker: 3 Physical Therapy Aide: 3 Feeding Assistant: 1 Other Physician: 1 Medical Director: 1
Staff by category
Certified Nursing Assistant260266,19291100%8.1
Licensed Practical Nurse140143,76991100%7.7
Registered Nurse6061,72291100%8.3
Medication Aide/Technician6061,4458796%7.9
RN Director of Nursing3039697785%8.7
Dietitian1016236875%9.2
Respiratory Therapy Technician0445797178%7.8
Nurse Practitioner1015126470%8
Mental Health Service Worker1015046369%8
Administrator1014806066%8
Qualified Social Worker0334526167%7.4
Clinical Nurse Specialist5054344651%7.7
Speech Language Pathologist0333586268%5.4
Feeding Assistant0113156470%4.9
Physical Therapy Assistant0552734954%5.6
Physical Therapy Aide0332683943%6.1
Other Dietary Services Staff3031923437%5.2
Dental Services Staff1014589%5.6
Medical Director011303134%1
Other Physician011261314%2
26 Certified Nursing Assistant
% of Days 100%
14 Licensed Practical Nurse
% of Days 100%
6 Registered Nurse
% of Days 100%
6 Medication Aide/Technician
% of Days 96%
3 RN Director of Nursing
% of Days 85%
1 Dietitian
% of Days 75%
4 Respiratory Therapy Technician
% of Days 78%
1 Nurse Practitioner
% of Days 70%
1 Mental Health Service Worker
% of Days 69%
1 Administrator
% of Days 66%
3 Qualified Social Worker
% of Days 67%
5 Clinical Nurse Specialist
% of Days 51%
3 Speech Language Pathologist
% of Days 68%
1 Feeding Assistant
% of Days 70%
5 Physical Therapy Assistant
% of Days 54%
3 Physical Therapy Aide
% of Days 43%
3 Other Dietary Services Staff
% of Days 37%
1 Dental Services Staff
% of Days 9%
1 Medical Director
% of Days 34%
1 Other Physician
% of Days 14%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
45 residents
Residents by payment source
Medicare
9 residents (20%)
Medicaid
30 residents (66.7%)
Private pay or other
6 residents (13.3%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

CCRC

Part of a Continuing Care Retirement Community offering multiple care levels

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 6.6
18% better than Indiana average

Indiana average: 8.0

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 12.9
25% better than Indiana average

Indiana average: 17.1

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 6.3%
48% better than Indiana average

Indiana average: 12.0%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 8.2%
43% better than Indiana average

Indiana average: 14.4%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 24.1%
In line with Indiana average

Indiana average: 24.6%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 6.5%
68% worse than Indiana average

Indiana average: 3.9%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 7.1%
62% worse than Indiana average

Indiana average: 4.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.7%
45% better than Indiana average

Indiana average: 1.2%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 4.7%
17% better than Indiana average

Indiana average: 5.7%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 93.0%
285% worse than Indiana average

Indiana average: 24.1%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 15.0%
21% worse than Indiana average

Indiana average: 12.4%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 69.5%
26% worse than Indiana average

Indiana average: 93.7%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 94.9%
In line with Indiana average

Indiana average: 95.4%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 32.4%
60% worse than Indiana average

Indiana average: 81.7%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.0%
100% better than Indiana average

Indiana average: 1.4%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 60.3%
24% worse than Indiana average

Indiana average: 79.0%

Guides for Better Senior Living

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Financial Aid for Indiana Seniors

Get financial aid guidance

Aged and Disabled Waiver

Indiana Medicaid A&D Waiver

Age 65+ or disabled, Indiana resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Requires level-of-care determination.

CHOICE Program

Indiana CHOICE

Age 60+, Indiana resident, at risk of nursing home.

~$2,000/month (varies).

$10,000 (individual).

Limited funding; regional variation.

Residential Care Assistance Program (RCAP)

Indiana Residential Care Assistance Program

Age 65+, or blind, or disabled, Indiana resident, in approved facility, low-income or SSI recipient.

~$1,004/month (including SSI).

$2,000 (individual), $3,000 (couple).

~50 facilities statewide; per diem rate set by FSSA.

Medicare Savings Program (MSP)

Indiana Medicare Savings Program

Age 65+ or disabled, Indiana resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; no waitlist.

National Family Caregiver Support Program (NFCSP) Respite

Indiana NFCSP Respite Care

Caregivers of 60+ needing care or 55+ caregivers of others; Indiana resident; functional needs (2+ ADLs).

Prioritizes ~$24,980/year (individual); no strict cap.

Not assessed; need-based.

16 AAAs; prioritizes low-income, rural caregivers.

Senior Community Service Employment Program (SCSEP)

Indiana SCSEP

Age 55+, unemployed, low-income, Indiana resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents.

VA Aid and Attendance (A&A) and Housebound Benefits

Indiana VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, Indiana resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand statewide.